Related
My phone is stuck in locked mode, the unlock button is non responsive as well as the power button. I haven't done any ROM Updates, or added anything to the phone that could have changed its programming.. It just
doesn't respond. It's basically a fancy clock now.. that can only receive calls.
Since its a software issue by the looks of it, I don't want to take it in right away... But, any help is much appreciated.
have yeah tried taking your battery out and putting it back in?
press left softkey then z.
Yes, I have tried taking out the battery and turning it on.
And like I said, the buttons aren't responding...
maybe u need a sim card that works?
SIM Card's fine , like I said, it receives calls. The phone just doesn't respond to many key presses and just doesn't want to be unlocked. I purchased it on February 10th.
This is obviously not a common problem.
Did you try to reinstall the rom? worst case scenario
Hi all, first time posting on this forum
Had the Desire since last Friday and for the first time tried out the FM Radio on it. All seems well at first but after a few minutes use the app just stops responding completely and the Radio continues to play whatever your currently listening to. You can still manipulate the on screen buttons but nothing happens at all. You cant change stations, re-search for stations doesnt work its just effectively stops the current station from playing, or change anything via the menu button. The app power off button on the top right stops working and the only thing you can do to make the Radio work again is rebooting the phone
This is very frustrating because i use the radio on my phone alot normally. Is this a software fault or hardware fault or something else im missing here?
This would be a software issue. Would you be willing to try a Hard Reset? By performing a Hard Reset, this will return your phone to the state it was in before the first time you turned it on (factory settings). This will hopefully eradicate any software bugs that you are experiencing with the handset.
Note: A Hard Reset will not remove the data and files that are in your phone’s microSD card. However, a it will permanently delete all your data and customized settings, and will also remove any applications you've downloaded and installed. Be sure to back up any data and files you want to keep before you do a Hard Reset.
A Hard Reset can be performed using two different methods:
Method 1: Performing a factory reset via settings
The most convenient way to do a factory reset is via the phone settings.
1. From the Home screen, press MENU and then tap Settings.
2. Scroll down the screen and then tap Privacy > Factory data reset.
3. On the Factory data reset screen, tap Reset phone, and then tap Erase everything.
Method 2: Performing a factory reset using phone buttons
If you cannot turn on your phone or access the phone settings, you can still perform a factory reset by using the buttons on the phone.
1. With the phone turned off, press and hold the VOLUME DOWN button, and then briefly press the POWER button.
2. Wait for the screen with the three Android images to appear, and then release the VOLUME DOWN button..
3. Press VOLUME DOWN to select CLEAR STORAGE, and then press POWER.
4. Press VOLUME UP to start the factory reset.
I had the same issue a while ago, I haven't used the radio since as I can't be bothered with the hassle of finding out why.
Factory reset seems to have worked a charm Will test some more later but seems to have corrected a right pain of a problem
Nice easy solution, thank you Mastoid, your help was greatly appriciated
woody75 said:
Factory reset seems to had worked a charm Will test some more later but seems to have correct a right pain of a problem
Nice easy solution, thank you Mastoid, your help was greatly appriciated
Click to expand...
Click to collapse
no problem Bud, anytime
No, i was wrong. It hasnt sorted the problem as its back exactly as before. Is it just a poorly written app or a fault elsewhere
Ok after the problem persisting i contacted Orange and got the handset replaced but to my disappointment the new unit is doing exactly the same thing
I havnt even been able to pinpoint what triggers this from happening. Sometimes it happens after a few minutes with it on in the background whilst casually playing with other apps, other times after it stops working and locks up after a phone call and other times after the Radio has been playing and the the phone is otherwise idle and you press the power button to bring the screen back on
The only things that are the same on both the old and new handsets are the sim, earphones, and 8gb SD card that were swapped between the old and new phone but surely they could not be the issue???
I have read on other threads/forums that a few other people are having identical problems but im really at a loss and cant believe its because i have had 2 faulty handsets in a row with the same problem
It's not a handset problem, the FM radio app locks the phone up so something is going rogue.
The strange thing is my Dad got the Desire as well and ive tested the Radio a couple of times now at length and his works perfectly without freezing up. Could it be something sim card related? I shoved in my own reformatted 8gb sandisk SD card...could there have been data on the original SD card that it accesses whilst the FM Radio is in use and as the original 4gb card's not there the Radio player locks up? Corrupted software twice on 2 seperate handsets? I really havn't got enough tech knowledge to know if these things are possibilites or if im way off track
I would guess it is most likely due to another application running in the background which is taking resources or preventing the radio application from getting resources and then the app starts to lock up. I really don't feel like removing my applications 1 by 1 and testing though.
I had a similar problem it turned out to be the task killer I was using. I put it on the ignore list and restarted the phone and its working normally now.
I don't know if its same issue as yours but might be worth a try
Unfortunately not - the only app i installed was 3G Watchdog. Suppose the only thing to do now is uninstall that too and retest
I have exactly same problem , it's totally random, we need to contact HTC about this problem , it is clearly software problem , really i think that all units are faulty ,manu people just didn't test radio yet. My friend also has same problem.
Europe stations.
ok , i just contacted htc support and their response is to try to boot desire in safe mode, i just did that , and again freeze , radio is playing in background, but GUI is totally out of sync in fm radio app , buttons doesn't react
mines been fine, mines unlocked - used radio loads this last week, on and off for around seven hours a day, is you're desire branded/locked to a network? maybe oranges software?
i've the same problem, also randomly the radio starts to scan for new stations... it's really annoying but i managed a way to stop it, simply putting my finger on the "picker" a couple of seconds stops the scan.
I've got also a problem while listening to mp3s, the phone randomly switchs between tracks when in standby.
Having an issue with my htc desire (it has a stock desire rom)
Basically when my phone goes to sleep the screen remains blank and I cannot seem to get the screen active
when I try to wake up the device as per norm the buttons light up however the screen remains blank..
the phone still seems functional (volume works, etc) however it does not respond to being 'woken up'
I have have done all sorts to try and resolve the problem, this includes checking sd card for errors, resetting phone.
Im a loss to what could be causing this, the phone is a right pain to use now, I go on a call and then screen dims but never recovers, however can still continue with the call.
I have to pull out the battery and restart the phone to have the screen 'wake'
I have looked at these threads of people with similar issues but no one has put up a solution.
http://forum.xda-developers.com/showthread.php?t=980022
http://forum.xda-developers.com/showthread.php?t=892100
Tried testing the sd card for errors still have the problem.
Different SD card still have the problem
I tested it with the sd card removed and still have the same problem.
In airplane mode I still have the problem
With different sim I still have the problem
Tried two new roms, still have the problem (previous to this I had not changed roms in months).
Any ideas? How did other people fix this?
Strangely though after leaving it overnight it woke once the first time this morning. Now back to not waking.
Please help
hi,
another desire owner wrote the same issue on the QA forum...
seen a revealant linked posted by a member...
http://forum.xda-developers.com/showthread.php?t=892100
at first sight seems to be a sd card issue... also have a look on sdfix thread
http://forum.xda-developers.com/showthread.php?t=1010807
happens to me but just once, i just pull out the battery.
looking forward about sd card tweeking
hope this help
As I said it happens whether or not there is an SD card in the phone. And with different SD cards so I do not see how it could be an SD card problem.
Fixed it now. I took it apart then put it back together.
marioxmario said:
Fixed it now. I took it apart then put it back together.
Click to expand...
Click to collapse
I have similar problem here...
Our case is that we can't wake a phone after deep sleep..Touch screen is just not responding. We can see a caller (when somebody is calling) and screen but touch screen is not responding.
After we lock it and unlock it again via Power button, all is just fine...
We caused that by disassembling and assembling the Phone..There was some dust behind digitizer, so we had to clean it...
There must be some strange thing that is not behaving as it should when U proceed
to disassembling and assembling..
So Guys out there...be carefully and think twice before you make decision to disassemble your Desire...
See my reply in another thread.
Stamgastje said:
See my reply in another thread.
Click to expand...
Click to collapse
I realize now that problem that you had, has nothing to do with mine, because I have this issue, with or without Sim card..
Hi i have this supper anoying problem after 5.0.2 update! So basicaly What it does is when ever i will pick up the phone it would turn off like the screen would dim (not rebbot or shut down) and after a little tapping on a screen it would turn on again and sometimes when it does that it would glitch a little. While typing this it happened twice its sooooo anoying idk what to do now if i wont find any solutions i will just buy samsung galaxy or something like that. Also my carrier is Virgin Mobile thanks
Same problem, same phone.
Definitely annoying! Seems random but especially while rotating for me. I have not been able to dig up any solutions thus far.
Check out your proximity sensor settings in the HTC testing app, or try Gravity screen. Mine did the same thing a couple times, also clean off your screen at the very top left, if you look real good you can see the sensor just under the front camera hole in the glass, also sometimes a screen saver will mess with this sensor. One more thing is the stock lock screen can cause an issue similar to what you are talking about, hope one of these help yo out, cane0716
Sent from my 710C using XDA Free mobile app
hi
thanks for information i already gave that phone to my friend and i think he fixed it by actually having different lock screen i currently have samsung galaxy s5 its wayyyy better lol
Phone turns off during use and will not complete boot unless plugged to charger even when the battery is almost full.
This error started last night after I did factory reset because of observed phone lag. I did mistakenly "wiped internal storage" but got the alert of "no OS during reboot", so I restored from my backup from SD.
the phone started properly but went off during initial setup and will go back off each time I tried turning it back on. I thought it was battery so I plugged it to power.
it did boot but will go back off once I have few touches on the screen.
I had to leave it plugged to setup my accounts else it will go off.
I'm using its Wi-Fi to send this message via my PC because any 2 - 3 touches will switch the phone off.
once it does that, it won’t even boot to bootloader before it goes off again unless plugged to power.
what I do to solve this please??
I have an LG-H815 running the v10c-EUR software. It's been running fine up until today. Today when I turned off the phone and turned it back on, I got a notice of "service disabled" and the phone was showing the search symbol above antennae reception bars for a minute or so and then it would change to a small red "X". I have taken the battery out, removed the Sim card and put everything back to no avail. I tried the sim card in my old phone and it works fine. I did a complete wipe and factory reset and the problem persists. The phone will report "no sim card" if I start it up without the sim. When I put the sim in, it just says "service disabled" and then "no service. " I even tried going back to default apn and then re-entering my straight talk apn and rebooting - still nothing. I have not added any programs lately and I have been using a Qi charger with an aftermarket sticker with no problems whatsoever for the past 45 days. I haven't had so much as a hiccup with the phone until today!
Has anyone else experienced such a crazy and sudden loss of service? Is my radio fried, or is there a software solution to this? Any help would be greatly appreciated.
I sure hope I can get some ideas on how to fix this. I have square trade coverage on this and my only option is to send it to their repair center. That seems like it would be a total waste of time.
Try your sim card in another phone and another sim card in your phone to determine if your sim card is faulty or maybe your sim card reader. I get the "service disabled" message until I enter my pin code.
I tried the sim swap out and nothing. I also was getting a weird phenomenon where very briefly I would get one bar of signal and the no signal warning would shut off, then in a matter of seconds, the signal would fade and then shut completely off again. This looks like it is almost certainly a hardware issue that has nothing to do with the sim card or sim card reader. I sent if off to the SquareTrade service center to see if they can fix it (doubtful). I'm hoping I get a good result from them as I have not LG warranty and bought the Squaretrade coverage at the time of phone purchase.
I'm getting this occasionally. Occurs randomly.
According to posts around here, the G4's stock ROM and stuffs are bad. Only thing to do is wait for them to fix it. Maybe it's related.
Sent from my LG-H812 using Tapatalk
Have you been asked for your sim card pin? Maybe we face the same issue?
http://forum.xda-developers.com/g4/general/reboot-sim-pin-unfortunately-process-t3192485
fpsq said:
Have you been asked for your sim card pin? Maybe we face the same issue?
http://forum.xda-developers.com/g4/general/reboot-sim-pin-unfortunately-process-t3192485
Click to expand...
Click to collapse
No, I haven't been asked for the SIM card pin. My problem was definitely a hardware failure. I filed a claim with Squaretrade and shipped it off to their California service center. I just got the phone back today after a week's wait. At first, the service guys were saying it was a software problem and I wasn't covered. Then I called the claims department and read them the riot act and insisted they update my information to the service department about not having changed the software at all when the problem arose and all the steps I had taken to establish rather conclusively that it was indeed a hardware malfunction. Well....lo and behold, I get an update the next day that they had replaced the motherboard and it was now working fine. If anyone else has this same problem and you happen to have squaretrade insurance, the precedent has been established that it is a hardware issue and you are covered.:good:
This happened today and the phone kept shutting off as well after freezing and now won't turn on. It may have hard bricked itself. Going to try another g4 battery at the t-mobile store or maybe get a replacement. Hopefully certain un-backed up things can be recovered.
I reset the phone adding some press in SIM CARD slot and signal was recoverd, seems like hardware issue.
I had the same thing, only after going back to factory settings the phone works fine again...
bartbla said:
I had the same thing, only after going back to factory settings the phone works fine again...
Click to expand...
Click to collapse
It happened again and now after going back to factory settings, the problem stays...
Happened to me as well. Removed SIM, mem card and battery and left the phone to cool down. Putting back everything after an hour fixed it.
happened to me just now.
when i press the power button nothing happened, so i decided to remove the battery and restart it.
after restarting service disabled is displayed on my lockscreen. i checked the imei and "unknown" is written.
does anyone here know a fix on this? doesn't have a warranty so i don't know how much LG service center will charge me if i take it to them directly.
It just started to happen to me yesterday after 18 months of use.
Its the very same problems. Im rolling with a LG G3 thoug.
It even did persist after several ROMs clean flashing and even a stock FW flashing.
All of sudden, its working again for an hour or so!
U all need to flash modems of H815 MM or custom via TWRP Or flashfire...usually its a zip file search here on xda
It's the battery!
I had the same "service disabled" nightmare, then I realized the problem started when I swapped in a freshly charged battery. My batteries have been misbehaving recently, and they've probably cycled to their max. When I changed back to a different battery the issue disappeared. I've had this a couple of times now, where "service disabled" would come up, restarting wouldn't help, but switching back to the previous battery did. My suggestion: test your phone with a different battery.
asprei said:
I had the same "service disabled" nightmare, then I realized the problem started when I swapped in a freshly charged battery. My batteries have been misbehaving recently, and they've probably cycled to their max. When I changed back to a different battery the issue disappeared. I've had this a couple of times now, where "service disabled" would come up, restarting wouldn't help, but switching back to the previous battery did. My suggestion: test your phone with a different battery.
Click to expand...
Click to collapse
I bought a new battery and, first start with the new battery was ok, but the second restart the problem returned...
With a lot of times trying different methods, I found out that restarting the phone while connected to a charger or computer always works for me (tried this at least 20 times and it always works).
Turning on the pin-code of the sim also seems to do the trick, the phone first displays service disabled and then asks for the pin, after entering the pin, the sim becomes active (I only rebooted like this a few times, but it worked every time).
Had this problem. Done a hard reset which seems to have fixed the problem at least for now ( only been one day! Keep waiting for it to start doing it again but so far so good)
I found out that restarting the phone while connected to a charger works for me too