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I have searched for this issue and there are TONNES of threads about it and a lot of proposed solutions but none of them work for me. I have been using this HTC Incredible for some three months now and have gone through various ROM's including some Sense based, CM7, a couple ICS ROM's and MIUI. But every one of them gives me this problem with the wifi at work. The phones finds the network, connects to it, authenticates and then gets stuck at Obtaining IP Address... and then repeats the cycle.
I used to have an iPhone that worked well with the same wifi spot. My friend's Nexus running ICS connects just fine. But my phone exhibits this problem with this wifi spot and a bunch other public spots it has connected to before.
From reading various threads, it happens when Android remembers the last IP address it got at this spot and tries to assign itself that but fails. It does not learn to ask for a new one. Which is verified by the fact that assigning a static IP, then going back to dynamic IP address makes it refresh the IP request and work for a little bit. Then it goes to sleep and the same agonizing cycle starts again.
Is it because of the hardware? Is it because of the Kernel? Does anyone have a clue?
I have tried Wifi Fixer app and that didn't help. Another person has listed three other apps and how those did not work for him (so I didn't even try them).
At this point, this issue is so frustrating for me. Can anyone recommend some more ideas for me to try? Different ROM's, different kernels? Anyone? ANY one?
This happens to me intermittently when I come home. Multiple ROMs and kernels, no rhyme or reason. When I notice it, I restart the phone and have to turn WiFi back on. Then it works fine for a day or longer. I wonder if it's a bug that's triggered by background processes.
I came across this possible fix while searching for something else. Wifi Won't Connect
Also, I would not be so quick to write off those other apps you mentioned, it is very possible that the person who said they did not work had something different that was causing the Wifi to not connect/obtain IP.
Thanks guys. I have installed a new Kernel and will try it as well as the above suggestions in the next couple of days and report back. Here are the suggestions made so far:
1. Turn wifi off. Restart the phone and turn wifi on.
2. wpa_supplicant renaming
3. Other wifi fixing apps.
yelloguy said:
Thanks guys. I have installed a new Kernel and will try it as well as the above suggestions in the next couple of days and report back. Here are the suggestions made so far:
1. Turn wifi off. Restart the phone and turn wifi on.
2. wpa_supplicant renaming
3. Other wifi fixing apps.
Click to expand...
Click to collapse
Have you tried forgeting the network in the wifi settings menu and then try connecting again?
Yes, I have tried forgetting and starting from scratch again. And with the new Kernel, it just doesn't connect at all. Gets stuck in the Getting IP address loop even for the very first time. I tried #1 but that didn't do anything. I cannot rename the wpa_supplicant because I don't have the USB cable with me and the ROM doesn't let me access the internal storage in ES Explorer. And since I can't get on the wifi, I can't try the other wifi fixing apps (#3).
Is anyone else having sporadic issues with wifi on the One X?
I have two One X's, both running T-mob rom 1.26.110.5.
Wifi will work fine for some hours, then problems start. I usually notice this when returning to the browser - where the progress bar sticks at about 10% and goes no further in downloading a page.
This can happen to either of my One X's. At the same time, my other One X and both of my HTC Desires will continue to operate perfectly on Wifi. This situation can continue for quite some time, and usually I have to cycle the wifi power on the offending phone, whereupon that phone will connect fine again.
The good connection has lasted anywhere between 2 minutes to several hours.
This is intensely frustrating. When I got both phones home new the other day, I set one phone up first, and later in the evening first experienced this wifi problem. Thinking the phone had a fault, I continued and set up the second phone. But that also exhibited the same fault.
Note that all the time this is happening, I have 2 laptops, 3 other phones (included the other One X), and a media streamer, all connecting just fine to my same wifi access point. I doubt the access point is at fault - it has worked for years with the other equipment without issue.
Only the two One X's have intermittent problems connecting to it, and then not both at the same time.
So does anyone else experience this?
XDAgeek said:
Is anyone else having sporadic issues with wifi on the One X?
I have two One X's, both running T-mob rom 1.26.110.5.
Wifi will work fine for some hours, then problems start. I usually notice this when returning to the browser - where the progress bar sticks at about 10% and goes no further in downloading a page.
This can happen to either of my One X's. At the same time, my other One X and both of my HTC Desires will continue to operate perfectly on Wifi. This situation can continue for quite some time, and usually I have to cycle the wifi power on the offending phone, whereupon that phone will connect fine again.
The good connection has lasted anywhere between 2 minutes to several hours.
This is intensely frustrating. When I got both phones home new the other day, I set one phone up first, and later in the evening first experienced this wifi problem. Thinking the phone had a fault, I continued and set up the second phone. But that also exhibited the same fault.
Note that all the time this is happening, I have 2 laptops, 3 other phones (included the other One X), and a media streamer, all connecting just fine to my same wifi access point. I doubt the access point is at fault - it has worked for years with the other equipment without issue.
Only the two One X's have intermittent problems connecting to it, and then not both at the same time.
So does anyone else experience this?
Click to expand...
Click to collapse
Might sound strange, but try rebooting the router. I was having problems with my One X, almost the same issue as you. My HTC Sensation would be fine and my Galaxy S and my laptop also fine, but my One X would have terrible WiFi performance, even tried deleting the wifi settings and re-connecting, and also a factory reset, to no avail. At this point i was ready to take it back as I thought it was faulty.
As a last desperate attempt i rebooted the router (unplugged it for 10 seconds then plugged it back in), and my One X has been perfect ever since. Doesn't quite make sense why one device but not others would have a problem, but worked for me anyway!
OK. Will certainly try that. Ta.
I posted a response to this same query in your other tread regarding streaming in mezzo.
Sent from my HTC One X
I'm getting this with my new One X. I've tried rebooting the router, but it's no help.
same problem here, the solution until an update, is to take out the pasword from router, leave the wifi network without password
mihaigsa said:
same problem here, the solution until an update, is to take out the pasword from router, leave the wifi network without password
Click to expand...
Click to collapse
Are you serious? WiFi without password is an absolutely NoGo. I contacted today hTc with this problem. They said they know this problem, many users have reported it. They said to me I should let exchange my phone by my provider. That was not the the answer that I wanted to hear, but I hope they can fix it with a patch and it's not an hardware issue. But if you say deactivating the wifi password can temporaly fix this problem, it should be possible to fix it with an software patch.
I was having wifi problems as well and had lots of other devices which connected just fine. I reset the router and it seems to be going well...
Couldn't try it on another router to see if the router was the problem or it was the phone.
Otherwise love my new one x!!! YAYYY!
Got the same Problem. I just signed the device a fixed ip in the Router config and have no Problem since...
Maybe u should try some like that.
I have noticed WiFi drop outs. Have assigned a static ip, testing to see if it makes a difference
Sent from my HTC One X using Tapatalk 2 Beta-6
Mine stays connected but gradually the net slows down to a crawl to the point I have to restart the phone
Sent from my HTC One X using Tapatalk 2
I've noticed an improvement since creating a static ip and setting it up following these instructions
http://mhotspot.com/blog/themsk-fix-obtaining-ip-address-android-wifi-problem-2/
Also noticed that putting better battery performance ticked helps too
Sent from my HTC One X using Tapatalk 2 Beta-6
Go to WIFi settings->Advanced->tick best WiFi performance
This fixed my issues
Sent from my HTC One X using xda premium
Hmmm still getting problems with the WiFi may try and get my handset exchanged
Sent from my HTC One X using XDA
I assigned an ip for OX and ticked best wifi settings and have no problems
Mod or Die
Mine was showing the loop on connecting, authenticating, obtaining ip. That is a common problem in Android (and nowhere else), but I worked around it by connecting to a different router, then re-connecting to my own router. (In addition to all the other rebooting router, rebooting phone, rebooting refrigerator suggestions). Yup, static IP too. Still would get the problem.
Tracked it thru alogcat and can see the exact point of failure, but still cant fix it.
BUT IT GETS WORSE: My phone stopped scanning. It can't find ANY routers.
If you manually enter a hotspot it shows as not in range.
Mine is getting a little better with static ip and improved wifi performance ticked, but the issue is still here.
You lot should have posted here http://forum.xda-developers.com/showthread.php?t=1586820 duplicate thread
icebike said:
BUT IT GETS WORSE: My phone stopped scanning. It can't find ANY routers.
If you manually enter a hotspot it shows as not in range.
Click to expand...
Click to collapse
UPDATE:
Rebooting the phone didn't help. (It would still not scan for routers)
In Power Settings, there is a checkbox called FAST BOOT.
It came from the factory checked.
I unchecked it and now wifi scanning works again.
I still get the connecting, authenticating, obtaining IP Loop, on some routers. Rebooting the router will solve that as a temporary fix.
There is also a setting called Best Wifi Performance, which some suggest keeps the wifi chip from entering a deep sleep mode, making wake up faster. I checked that too.
Still not happy with the wifi problems. (no, its not my router, 7 other android devices connect to it just fine. Laptops and printers also).
Solution
Artius89 said:
Mine is getting a little better with static ip and improved wifi performance ticked, but the issue is still here.
Click to expand...
Click to collapse
Thats exactly what I found out too. Therefore it would be necessary to give the One X a own IP but in its own config. Not only on the router.
Do you know if this cn be done?
See also my post in the thread
http://forum.xda-developers.com/showthread.php?p=24855589#post24855589
Hi everyone,
I'm enjoying my One X since last Thursday. I did have one problem, though : my wifi wasn't working at home. What happened is that the phone correctly connected at the network, but then it would "kill" the wifi.
I mean, neither of my laptop computer nor my old Desire (which were both connected before the One X) worked on wifi after I connected the One X, which by the way didn't work either.
Considering this issue I wen't to the carphone warehouse to have another phone.
I didn't go home straight, I got to try other wifi network, which worked perfectly.
But, at home, I'm still having the same issue !
Can anyone help me please ?
so none of your hardware is now connecting to your Wifi?
If so, I would suggest a hard reset of your Hub/router. If there is a reset button hold it in for 20-30 seconds, if not, unplug for 30 seconds.
If it's just your One X not connecting try going through settings to ensure its setup correctly.
Had the same issue with my sgs and avm fritzbox 7390. The only thing that helped was a complete factory reset of the fritzbox.
Try using a static ip, make sure it is unique.
There is a setting under wifi advanced to stop the wifi from sleeping when phone is off or kill it if the signal drops or if your phone is idle. I modified those and it works perfectly. Default setting is to kill it.
Nothing is wrong with your wifi. It's just the way you've got it setup.
Sent from my HTC One X using xda premium
jaspabt said:
so none of your hardware is now connecting to your Wifi?
Click to expand...
Click to collapse
Actually, my laptop and Desire are connected to the Wifi ; they can't connect only after i set my One X on the Wifi. It's like the phone is destroying the wifi network.
slang83 said:
Had the same issue with my sgs and avm fritzbox 7390. The only thing that helped was a complete factory reset of the fritzbox.
Click to expand...
Click to collapse
I just did a factory reset, but it didn't help.
eeeeeee said:
Try using a static ip, make sure it is unique.
Click to expand...
Click to collapse
Also did that, still didn't help
Cxpher said:
There is a setting under wifi advanced to stop the wifi from sleeping when phone is off or kill it if the signal drops or if your phone is idle. I modified those and it works perfectly. Default setting is to kill it.
Nothing is wrong with your wifi. It's just the way you've got it setup.
Sent from my HTC One X using xda premium
Click to expand...
Click to collapse
I didn't find those settings. In wifi advanced I only found an setting that disconnect the phone when signal is low.
I should mention that whenever the One X is set on wifi, it works for like a minute. Then all of my devices can't access the internet. Desire and One X are showing that they are connected, but no access to play store, browser... Computer is showing an error message "limited access". And my TV (which I get with my internet box) is freezing.
What I don't understand is that I tried on two friends' network, everything worked perfectly. Only at home As Cxpher said, I guess it must be my wifi that isn't set up correctly. But what can I do next, except hard reset and static ip ?
EDIT : I tried to connect the One X without having any other device connected. It worked, but as soon as I launched the Play Store, I lost the connection and had to reboot my box. Apparently the Play Store is messing everything up. Weither I have hardware connected or not, it never works (again, only at home).
Up.
Anyway, not being able to use my own wifi is a bit annoying
Same exact issue. Phone going back tomorrow.
WiFi fine for 2 years.
New one x WiFi dropping and having to reset router after 2 mins connected as all WiFi dies.
Seriously fcukd off!
Which router do you have? Is there any logging-function available in the router software/firmware?
Standard netgear.
It's been fine with s2 and hasn't needed to be reset for a over a year....until yesterday!.
Not overly tech, would a log facility help?
A log would help to see what is going on with the router when the phone connects. The fritzbox showed an authentication error when my sgs connected and killed the wifi for all devices in the network. Just googled your problem. Netgear and htc devices seem to have problems very often when connecting. You should try to get the newest fw for the netgear. Maybe that solves the problem.
Thanks for your help. Latest firmware is installed tho.
Bizzar issue!
Shame as its a nice phone too
I have a classic french box (called Bbox). For the record that actually is my second phone. I had the same issue with the first one, so I went directly to ask another one.
So has exchange phone resolved the issue?
Sorry I explained it wrong. I meant I already had the problem when I first bought the phone, so I went to get another one. I had the issue on both One X.
Well i have got a netgear router and have no problems at all must be something to do with you router or it setting i would do full reset and see if that helps
hi guys!
i had the same problem with my router ( netgear DGN 1000), i solved by updating the router firmware to latest manually! no more wifi drops now!
i hope this information can help all users with this issue!
In an other thread somebody had advised to deactivate the wifi password in the router. That helped fix the problem at his phone. I will try this too to confirm that. But wifi without password is an absolute NoGo in my opinion.
here the link: http://forum.xda-developers.com/showpost.php?p=24811292&postcount=6
I'm bringing this up again because issue is still here ; removing encryption on the wifi network changes nothing. Other thing now, it didn't only happened at home but also at work.
Warranty is now void, this is my second HOX and I had the same problem on both. Anyone has a magic solution ?
same issue
Im having the same wifi issue using a D-Link DIR-615. Wifi is working perfectly with other device but when my One X connect to wifi, it freeze the wifi network for all devices. I Always need to unplug/plug the AC cord to reboot and refresh the wifi network and after it may works for a couple of mins or maybe 1 hour and after I must reboot the router again.
My router firmware is up to date but there is no more support/firmware update for the DIR-615 REV. B since 2008!
I switched to static ip and snag persist so im back in dhcp.
I cleared the router log and will post it next time it will freeze.
I've noticed over the past couple of weeks that even though wifi is turned on and my usual networks are remembered, (home, work etc...) my One X will not connect to the wifi after it has been on a while.
When I go into settings, the wifi status cycles through 'Connecting...', 'Disconnected' and 'Scanning...'. Turning the wifi on and off on the phone has no effect.
I'm not exactly sure how long this takes to stop working, but if I restart the device, it resets the problem and I am able to use wifi again. With the quick startup and a fairly large data plan, this isn't a massive deal, but it would still be nice to be able to connect to wifi without having to restart...
Anyone had this problem before/got any ideas as to what's causing it or how to fix it? I've searched for this problem in the One X forums but found nothing, sorry if it's been brought up before...
...I have the same issue on these security protocols
WPA (TKIP)
WPA (AES)
WPA2 (TKIP)
WPA2 (AES)
WPA Mixed
Tried switching bands B, then G, now on Mixed B+G but keeps scanning, aquiring ip (Wireless router broadcasting DHCP) then skips back to scanning looping again and again.
If I reset the password on my router then it will aquire ip and be fine, but if I disconnect wireless on the phone and then try reconnect it just loops as before unless i reset the password on the router again..
Tried upgrading firmware to latest
Switched from channel 1 to 6 (midway)
It only works on the most basic WEP (hex10) setting...which surprises me as my Desire, a 2 year old device, worked just fine on WPA.
SO try WEP?
Oletha said:
I've noticed over the past couple of weeks that even though wifi is turned on and my usual networks are remembered, (home, work etc...) my One X will not connect to the wifi after it has been on a while.
When I go into settings, the wifi status cycles through 'Connecting...', 'Disconnected' and 'Scanning...'. Turning the wifi on and off on the phone has no effect.
I'm not exactly sure how long this takes to stop working, but if I restart the device, it resets the problem and I am able to use wifi again. With the quick startup and a fairly large data plan, this isn't a massive deal, but it would still be nice to be able to connect to wifi without having to restart...
Anyone had this problem before/got any ideas as to what's causing it or how to fix it? I've searched for this problem in the One X forums but found nothing, sorry if it's been brought up before...
Click to expand...
Click to collapse
I don't want to spoil your day but I think you have a faulty unit. The same thing happened to me, with my first One X. After 4 days and nights of painfully trying everything that could fix the problem, I returned the phone and got another one. Worked strait out of the box, no issues whatsoever.
The only ways I could keep the connection was to change the security of the router to WEP, or frequently reset the router.
So if you have the possibility, change the device. Good luck.
Sent from my HTC One X using XDA
oftiklaus said:
I don't want to spoil your day but I think you have a faulty unit. The same thing happened to me, with my first One X. After 4 days and nights of painfully trying everything that could fix the problem, I returned the phone and got another one. Worked strait out of the box, no issues whatsoever.
The only ways I could keep the connection was to change the security of the router to WEP, or frequently reset the router.
So if you have the possibility, change the device. Good luck.
Sent from my HTC One X using XDA
Click to expand...
Click to collapse
I'm having what sounds like exactly the same issue... only connects with WEP.. bleh!
oftiklaus said:
I don't want to spoil your day but I think you have a faulty unit. The same thing happened to me, with my first One X. After 4 days and nights of painfully trying everything that could fix the problem, I returned the phone and got another one. Worked strait out of the box, no issues whatsoever.
The only ways I could keep the connection was to change the security of the router to WEP, or frequently reset the router.
So if you have the possibility, change the device. Good luck.
Sent from my HTC One X using XDA
Click to expand...
Click to collapse
Hmm ok thanks... Did you go through HTC or the company you bought the contract from? Just wondering whether HTC's replacement service is better than 'post it back and we'll send you a new one in a week'...
Having read in advance about the issues the One X has, described here on XDA, I decided to wait untill a reputed retailer had in physical stock, and got to see and power on the device. This also allowed a quick and hassle free exchange.
Regarding the WiFi problem, you cannot just go asking around every 30':
"... excuse me, could you please restart your
router? ... Or maybe change the security protocol to WEP?..."
I mean it's fine if you only connect vis WiFi at home where you can customize as much as you can, but what's the point of a mobile device if it's just "somewhat" mobile...:banghead:
So try and see if you can get a refund for your phone and get another from a retail store, check for screen spots, screen flickering, screen flex and of course the WiFi issue.
On the other hand the phone is truly amaizing almost cannot let it down...
Forgot to specify: One X grey, unbranded, network free.
Sent from my HTC One X using XDA
On a friend's HTC EVO 4G, wifi has recently started experiencing problems. Previously it has been working when connecting to my friend's home wifi. But recently, there have been connection problems where pages fail to load and a connection error of sorts appears on the device.
All other wireless devices in the household work fine so I suspect the problem may not be in the router. Also, he claimed that no others problems occured previously. This being the case, it may either be a new router problem which I doubt or a phone problem which is most likely.
What things should I recommend he try to resolve this issue? So far, I've only been able to recommend a reboot of the router.
j814wong said:
On a friend's HTC EVO 4G, wifi has recently started experiencing problems. Previously it has been working when connecting to my friend's home wifi. But recently, there have been connection problems where pages fail to load and a connection error of sorts appears on the device.
All other wireless devices in the household work fine so I suspect the problem may not be in the router. Also, he claimed that no others problems occured previously. This being the case, it may either be a new router problem which I doubt or a phone problem which is most likely.
What things should I recommend he try to resolve this issue? So far, I've only been able to recommend a reboot of the router.
Click to expand...
Click to collapse
Ask him if he has recently installed any new apps and if he did,uninstall them,go to recovery and wipe cache and delvik and reboot.See if that fixes the issue.
It's running stock Android. I have recommend that my friend root his phone though.
j814wong said:
On a friend's HTC EVO 4G, wifi has recently started experiencing problems. Previously it has been working when connecting to my friend's home wifi. But recently, there have been connection problems where pages fail to load and a connection error of sorts appears on the device.
All other wireless devices in the household work fine so I suspect the problem may not be in the router. Also, he claimed that no others problems occured previously. This being the case, it may either be a new router problem which I doubt or a phone problem which is most likely.
What things should I recommend he try to resolve this issue? So far, I've only been able to recommend a reboot of the router.
Click to expand...
Click to collapse
You'll want to troubleshoot the major factors involved here. This includes the router, the phone, and possibly the internet connection.
Does the phone have similar symptoms when connected to other networks?
Does any other phone have similar symptoms when connected to the home network?
Does anyone else on the home wireless network have similar experiences?
That's a start. Hope it helps.