[Q] Broken Screen Need to Read Messages - Sprint Samsung Galaxy S III

I recently dropped my Galaxy S3 and everything on it appears to function except for the screen. I have since recieved messages from clients and now can not read them. I need to get in touch with them ASAP however I am unable to view them. I have loaded them onto my PC via a back up with Kies and am given an .SME file which I have no ability to open. Is there anyway to open this file or view my messages?
I also own a HTC Evo that I could potentially load the messages onto, however Kies doe not recognize the phone.
I swear I have been researching this all day with no luck and have tried searching these forums to no avail. If this has been answered in the past and you could please direct me to the post or any help would be immensly appreciated.

Your best bet would to maybe go onto the sprint site / voice app on a pc, set up a google voice number, then direct everything to the google voice number, which could be picked up on the evo via wifi.

So you can see the screen but touch doesn't work? You can just plug in something like a Xbox 360 controller with a otg cable and control you phone that way.
Sent from my Nexus 7 using Tapatalk 2

No, the screen is completely black and I don't have a gaming system beyond PS2.
GiantJay said:
So you can see the screen but touch doesn't work? You can just plug in something like a Xbox 360 controller with a otg cable and control you phone that way.
Sent from my Nexus 7 using Tapatalk 2
Click to expand...
Click to collapse

Are u rooted? Its not nessessarily required but would help here. And do you own another Android phone?I can help get them off the phone but not sure how ro read the db files it would spit out. Im also gonna guess no here but was usb debugging on?

I didn't just mean a 360 controller. If you have something like a mhl or micro hdmi you could remotely see you phone on a separate screen. Lots of things can be plugged into the phone.
Sent from my SPH-L710 using Tapatalk 2

I also own a HTC Evo that is rooted, the S3 is not. I'm not sure if I had USB debugging turned on. I'm going to guess no.
billard412 said:
Are u rooted? Its not nessessarily required but would help here. And do you own another Android phone?I can help get them off the phone but not sure how ro read the db files it would spit out. Im also gonna guess no here but was usb debugging on?
Click to expand...
Click to collapse

Related

[Q] Problem Connecting Phone to PC (Please move to Q/A, Sorry)

I've been looking for the past few hours and now I'm starting to get nervous --- i've read tons of threads with people having something like my problem and I've done everything suggested and still no luck, starting to freak out a bit haha. Hooked my phone up this morning, everything was as normal. Plug it in, USB option comes up, worked perfectly. The only thing I did with my phone was go on a long car ride and charged it using an adapter to a house charger. Im assuming that somehow that screwed it up since it was being converted. This sounds strange to me but its my only idea. I can't connect, the second I plug in my phone it starts to charge (and for some reason the light doesn't come on when it usually does).
Things I've tried =
-Reset phone/computer
-Reflashed latest Calks
-Tried 4 different cables (along with all computers USB ports)
-Reinstalled Samsung drivers
-Reflashed stock
-System restore of computer
--------
Other than completely wiping my phone of everything I don't know what else to try. Any suggestions/help would be greatly appreciated! Thanks for your time.
Try booting on recovery and enable USB mount, if you still don't have access to the phone then very likely your USB port is damaged. This will discard any issues with the ROM
Another thing you could try is to get the phone to another computer, the computer should recognize it even without drivers if you enable USB storage mode or at the very least make the unknown device show up on the device manager. If it shows up then you know for sure your computer is the problem, if not, well then it is your phone.
fenixjn said:
Try booting on recovery and enable USB mount, if you still don't have access to the phone then very likely your USB port is damaged. This will discard any issues with the ROM
Another thing you could try is to get the phone to another computer, the computer should recognize it even without drivers if you enable USB storage mode or at the very least make the unknown device show up on the device manager. If it shows up then you know for sure your computer is the problem, if not, well then it is your phone.
Click to expand...
Click to collapse
I even went so far as to format my netbook and start fresh, still didn't work --- just got it set back up...
My girlfriend just got home with her computer and it's not recognizing it at all. When I go into settings>Wireless> USB Utilities, it doesn't even recognize that my cable is connected (even though its charging)
I didn't know there was anything like Force USB Mount in recovery so I'm going to do that right after I type this post
This is really frustrating :O haha so I guess if your suggestion doesn't work, whats the easiest way to un-root return to stock so I can stop by the Sprint store tomorrow? I talked to a rep that roots his phones and he said as long as it says Gingerbread 2.3.6 they'll take it back (I guess they don't look at the custom counter)
Any other suggestions? (Thanks fen)
Thanks for the idea but the force mount through CWM didn't work ... Gave me a little hope by popping up on my pc for two seconds but then disappeared. Yeah so looks like my next option is to return to stock and get me a new one?
AVAH0LIC said:
Thanks for the idea but the force mount through CWM didn't work ... Gave me a little hope by popping up on my pc for two seconds but then disappeared. Yeah so looks like my next option is to return to stock and get me a new one?
Click to expand...
Click to collapse
Odd... so the phone popped on windows and then disconnected immediately? That would indicate that physically the port is fine but logically something is going on... (unless you moved the cable).
Well if that is the case then you could either try to diagnose the issue yourself OR try to get the phone replaced somehow.
Another idea... have your tried download mode?
Im on the same boat delete the drivers from your computer the actual usb drivers not the samsung ones that worked for me the update them again. I have a dv7 hp. It works at times but somethimes it says error connect to a high speed usb
Sent from my SPH-D710 using Tapatalk
I had this same issue (if I'm reading and understanding you correctly) for the last week and was at my wits end. No matter what I did or changed, I could not get my PC to recognize my phone all of a sudden. The USB connected notification just quit appearing. I installed and uninstalled drivers, installed and uninstalled different Keis versions, tried different cables, different computers..... Finally just as I was about to wipe and Odin the phone, I remembered I had changed the AP/CP setting in ##8878# when I did the PRL change and just maybe I forgot to change it back.......sure enough, that was it. I switched it back, connected phone to PC and bam!...all fixed.
Sent from my SGSIIE4GTuvwxyz....should I touch my nose or walk a straight line now?
n01un0 said:
I had this same issue (if I'm reading and understanding you correctly) for the last week and was at my wits end. No matter what I did or changed, I could not get my PC to recognize my phone all of a sudden. The USB connected notification just quit appearing. I installed and uninstalled drivers, installed and uninstalled different Keis versions, tried different cables, different computers..... Finally just as I was about to wipe and Odin the phone, I remembered I had changed the AP/CP setting in ##8878# when I did the PRL change and just maybe I forgot to change it back.......sure enough, that was it. I switched it back, connected phone to PC and bam!...all fixed.
Sent from my SGSIIE4GTuvwxyz....should I touch my nose or walk a straight line now?
Click to expand...
Click to collapse
Ive never done anything like that just rom flashes --- but its worth a shot ---- only problem is ##8878# doesn't do anything on mine??? You sure thats the right dial code?
fenixjn said:
Odd... so the phone popped on windows and then disconnected immediately? That would indicate that physically the port is fine but logically something is going on... (unless you moved the cable).
Well if that is the case then you could either try to diagnose the issue yourself OR try to get the phone replaced somehow.
Another idea... have your tried download mode?
Click to expand...
Click to collapse
Sorry I was in a hurry when I typed that --- let me clarify.
Honestly I did so much tinkering last night that I don't remember exactly how i got it to do it. But after playing with the mounts in CWM, I eventually started up my phone and the USB logo came up in the Notif bar --- (MTP Inititaed - or whatever that is) but after clicking the icon nothing happened and eventually just went away
n01un0 said:
I had this same issue (if I'm reading and understanding you correctly) for the last week and was at my wits end. No matter what I did or changed, I could not get my PC to recognize my phone all of a sudden. The USB connected notification just quit appearing. I installed and uninstalled drivers, installed and uninstalled different Keis versions, tried different cables, different computers..... Finally just as I was about to wipe and Odin the phone, I remembered I had changed the AP/CP setting in ##8878# when I did the PRL change and just maybe I forgot to change it back.......sure enough, that was it. I switched it back, connected phone to PC and bam!...all fixed.
Sent from my SGSIIE4GTuvwxyz....should I touch my nose or walk a straight line now?
Click to expand...
Click to collapse
Just by playing around with those numbers you gave me I found it to be ##8778# bringing up the USB -AP/CP/ALL menu --- which one is it supposed to be set as?
EDIT*** It was on AP... tried the other two options, resetting phone in between both of them and still no luck --- have an appt to go to the sprint store tomorrow ---
Because I can't get the phone to connect... I don't suppose there is a way to flash unroot is there --- I've already flashed modem kernal and stock rom --- went into ES and deleted Superuser... the only way you can tell that my phone has been messed with is that CWM still pops up when you do the Volume+poweron... any suggestions?
Thanks again for the suggestions everyone I really appreciate them
AVAH0LIC said:
Just by playing around with those numbers you gave me I found it to be ##8778# bringing up the USB -AP/CP/ALL menu --- which one is it supposed to be set as?
EDIT*** It was on AP... tried the other two options, resetting phone in between both of them and still no luck --- have an appt to go to the sprint store tomorrow ---
Because I can't get the phone to connect... I don't suppose there is a way to flash unroot is there --- I've already flashed modem kernal and stock rom --- went into ES and deleted Superuser... the only way you can tell that my phone has been messed with is that CWM still pops up when you do the Volume+poweron... any suggestions?
Thanks again for the suggestions everyone I really appreciate them
Click to expand...
Click to collapse
I am having the same issue. However, my phone is stock. Do you know what was the culprit?
Get insurance on it wait a few weeks, say you lost it and pay the $100 for the replacement. Keep the lost one for parts. Or sell it on ebay for parts. This is if you can't fully get back to stock.
Sent from my SPH-D710 using xda premium
I never did get a confirmation kn exactly what the problem was. As stated above i just deleted super user and flashed a stock everything and just prayed they wouldn't check for cwm which they didn't.
Im assuming my charging port burnt out. I used multiple different cables, including LG HTC stock Samsung and some Verizon one. But i think what finally did it was using the Verizon one in the car with a really old adapter. I don't understand why this would cause a problem but i really believe it did. That Verizon cable even acts weird with this new phone like it says charging but led light randomly turns on and off.
Im confused as to what happens to that old phone if you ever lose it. I lost a phone along time ago when I was drunk, but instead of claiming insurance i was eligible for upgrade. What possibly could have ended up happening with that old phone? Somebody found a paper weight? Or was somebody able to flash it and use it?
I guess the condensed version of my question is what happens to a found phone after device has been reported lost?
Sent from my oh-so-sexy Samsung!
Download a ek02 full tar put it on sd card and use mobile Odin to flash...you can use wifi explorer to copy it to sd card.....you will end up full stock no root
Sent from my SPH-D710 using xda premium
Epix4G said:
Download a ek02 full tar put it on sd card and use mobile Odin to flash...you can use wifi explorer to copy it to sd card.....you will end up full stock no root
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
Does mobile odin work well?
Sent from my oh-so-sexy Samsung!

Help with pulling pics off a crack screen sg2

So recently i crack the screen on the s2 n i was wondeeing how can i go about to pull the pics off the device since the screen is blk n cant see anything? Can i use adb even if usb debug is off? Any other ways to do it?
Sent from my SGH-T989 using XDA
Look at one at a store or a friends and see where to press
Sent from my SGH-T989 using xda premium
If your pictures are on your micro SD card then you can just put that in another device and get the pictures off that way or get a micro SD to SD card converter on eBay.
Hope I helped!
i know this isn't really a how to fix it, but there was a thread somewhere i think that was posted in the in the general section that had the exact same problem. It was fixed by running a program where you control the phone with your computer... i think.. or it allowed you to display the screen of the phone on your computer... you can also try to use an mhl adapter.
sorry i can't help, but if you dig a little you might be able to find that thread. don't exactly remember how the exact process went, but it solved the problem
Teo032 said:
i know this isn't really a how to fix it, but there was a thread somewhere i think that was posted in the in the general section that had the exact same problem. It was fixed by running a program where you control the phone with your computer... i think.. or it allowed you to display the screen of the phone on your computer... you can also try to use an mhl adapter.
sorry i can't help, but if you dig a little you might be able to find that thread. don't exactly remember how the exact process went, but it solved the problem
Click to expand...
Click to collapse
You're thinking of using a VNC server? That will do it but the problem is that he has to install it on his phone....wait but that a can be done via adb or desktop play store. He will have to do it over wifi in order to determine the IP of the device so he can connect to the server.
Sent from my Galaxy Nexus using Tapatalk 2
Can't you just connect the phone to your laptop via usb and transfer the pics?? Or am I missing something here
Sent from Flip's SGS2
I got pics off my broken vibrant with Droid explorer. It does require root and USB debugging to be on. Thankfully I always left it on. You also need to set up adb on your computer.
Other than that I'm not sure. It took months of asking arOund and almost wiping my Sd with bad adb commands.
My phone broke and it took five months before figuring it out after giving up.
Praise to Droid explorer
Sent from my SAMSUNG-SGH-I717 using XDA
iLeopard said:
You're thinking of using a VNC server? That will do it but the problem is that he has to install it on his phone....wait but that a can be done via adb or desktop play store. He will have to do it over wifi in order to determine the IP of the device so he can connect to the server.
Sent from my Galaxy Nexus using Tapatalk 2
Click to expand...
Click to collapse
nope not this, it was like a direct connection
tonomon said:
I got pics off my broken vibrant with Droid explorer. It does require root and USB debugging to be on. Thankfully I always left it on. You also need to set up adb on your computer.
Other than that I'm not sure. It took months of asking arOund and almost wiping my Sd with bad adb commands.
My phone broke and it took five months before figuring it out after giving up.
Praise to Droid explorer
Sent from my SAMSUNG-SGH-I717 using XDA
Click to expand...
Click to collapse
I think it was something like this.
I really can't remember the thread was like in January/February.
So OP hope you're up for some searching and hope you can find the correct terms to search with...
edit: found it http://forum.xda-developers.com/showthread.php?t=1501169&highlight=mhl&page=2
it is droid explorer.
However, if you're not rooted yeah.... and if your usb debugging isn't on... yeahh....
if you think you can still control the screen... then try an mhl adapter. that may be your last choice besides replacing the screen.

No USB Functionality

I just bought my tmo s2 from craigslist and everything works fine except my computer will not pick up my phone in no other mode than just charge. I have installed all the samsung drivers (im not new to samsung i have owned many samsung phones) and also kies but when i connect my phone my computer just tells me "Unrecognized Device". I need help i dont want to be stuck on a stock phone. I dont know if flashing another rom will fix the problem with my phone. I beleive that the problem has to do with maybe a bad flash from the previous owner. Please Help!! I NEED EXPERT HELP!
Sent from my SGH-T989 using xda premium
Does your phone detect that it's connected to a computer? (A USB symbol should show up in your notification bar when it is)
When you plug in the phone do 2 disk drives show up in "My Computer" on your comp?
yeah if you arent getting the usb symbol like the person above me described it could possibly be a hardware problem
rtorres422 said:
I just bought my tmo s2 from craigslist and everything works fine except my computer will not pick up my phone in no other mode than just charge. I have installed all the samsung drivers (im not new to samsung i have owned many samsung phones) and also kies but when i connect my phone my computer just tells me "Unrecognized Device". I need help i dont want to be stuck on a stock phone. I dont know if flashing another rom will fix the problem with my phone. I beleive that the problem has to do with maybe a bad flash from the previous owner. Please Help!! I NEED EXPERT HELP!
Sent from my SGH-T989 using xda premium
Click to expand...
Click to collapse
Someone else had this problem and I read for you to use a toothbrush and brush your charger port it worked for the other few people
Sent from my SGH-T989 using xda premium
No, my phone will charge but it will not detect that its connected to a computer. There's supposed to be an icon on the status bar but its not there
Sent from my SGH-T989 using xda premium
Use a tooth brush and scrub the USB port. Had the exact problem when I bought mine from CL
Sent from Samsung Galaxy SIV
This is a known issue with this device. I bought mine from T-Mobile and the USB went out about two months after without any rough handling or damage to the phone.
If you've double checked the drivers you have installed there are a few other options you can try.
First, try switching cables. Whether you're using the one that came with your phone, or another, just try switching them out.
Switch computers. Sometimes a different computer will cause the device to attempt to install the drivers, thereby "waking up" the USB option.
Try dialing *#7284# A menu will (should) open. Under USB there will be two choices: modem and PDA. If modem is chosen click PDA, if PDA is ticked, then tick modem and then tick PDA again. You can either hit home or back out of the menu.
You can try the toothbrush, or a can of compressed air (like what you clean your keyboard with).
Others have had success with these things, unfortunately I did not. I eventually had mine replaced under warranty. I understand you may not have that option if these fixes don't work for you. I wonder if Samsung might be able to offer you a different, or discounted, solution?
Good luck.
Also, forgot to add you can try switching back and forth between USB debugging.
Sent from my SGH-T989 using xda premium
I'll go ahead and try these solutions and see if it works
Sent from my SGH-T989 using xda premium
After trying out all these solutions nothing worked. The anything thats left is to send back to samsung but i dont want to be without a phone for a week.
Sent from my SGH-T989 using xda premium
rtorres422 said:
After trying out all these solutions nothing worked. The anything thats left is to send back to samsung but i dont want to be without a phone for a week.
Sent from my SGH-T989 using xda premium
Click to expand...
Click to collapse
I know it is not a fix, but if you learn to use ADB and use wireless ADB on your phone and an app like Android commander, you can copy files to your phone ...
Or there are Wi-Fi file apps that actually run a web server on your phone that let's you copy files ...
Might get you by until you can part with it to get it fixed ...
Or there is the 'ol get an adapter for the sd card, and copy files that way ..
Just some suggestions ...
But Yeah should have that fixed ......
Also , have you tried forcing the drivers to install on the "Unrecognized Device"? Sometimes windows gets stubborn and once unrecognized it never will be until you force the drivers ....

LGOG will charge but computer wont recognize it???

woke up this morning to something weird. I have the appradio 2 which i use a mhl cord to connect to it. plugged it in like any other day and it wouldnt work. thought maybe it was a bad connection to radio but it wasnt. so i took it inside to plug into tv and nothing. so i plugged it into computer to see if it would connect and nothing. weird thing is, it charges but no connection to pc or anything. ive uninstalled and reinstalled drivers and nothing works. any help would be greatly appreciated.
treezy26 said:
woke up this morning to something weird. I have the appradio 2 which i use a mhl cord to connect to it. plugged it in like any other day and it wouldnt work. thought maybe it was a bad connection to radio but it wasnt. so i took it inside to plug into tv and nothing. so i plugged it into computer to see if it would connect and nothing. weird thing is, it charges but no connection to pc or anything. ive uninstalled and reinstalled drivers and nothing works. any help would be greatly appreciated.
Click to expand...
Click to collapse
get rid of windows and get ubuntu
See if this helps:
1. Toggle USB Debugging (Settings > Developer Options [Under System])
2. Power the phone off.
3. Power the phone on.
4. Toggle USB Debugging.
5. Connect to PC.
my.ads0 said:
See if this helps:
1. Toggle USB Debugging (Settings > Developer Options [Under System])
2. Power the phone off.
3. Power the phone on.
4. Toggle USB Debugging.
5. Connect to PC.
Click to expand...
Click to collapse
Thanks for the response but that didnt seem to help.
I'm curious if its a hardware issue or something else. I've restored a backup i had to see if that helped but nothing. If i return to stock unrooted will that help? Or does someone have an idea as to why and how to fix this? Thanks for any help.
No idea. I did some searches for something like "android stuck usb charge only" and came up with the below. Some folks said that they were able to fix it, though not permanently, by wiping. The above seemed to work for some, though again, not permanently. I wasn't able to find anything else.
Did you try connecting to other PC's?
Did you try removing the device from your PC's device manager, uninstall the driver, then reinstall the driver and reconnect?
I agree it seems hardware'ish because it's also a problem with the MHL cord, too. I wish I could help more, but there's not much out there about being stuck in charge only mode.
Are you still under Manufacterer's warranty? Maybe that can be returned because it won't mount.?
my.ads0 said:
No idea. I did some searches for something like "android stuck usb charge only" and came up with the below. Some folks said that they were able to fix it, though not permanently, by wiping. The above seemed to work for some, though again, not permanently. I wasn't able to find anything else.
Did you try connecting to other PC's?
Did you try removing the device from your PC's device manager, uninstall the driver, then reinstall the driver and reconnect?
I agree it seems hardware'ish because it's also a problem with the MHL cord, too. I wish I could help more, but there's not much out there about being stuck in charge only mode.
Are you still under Manufacterer's warranty? Maybe that can be returned because it won't mount.?
Click to expand...
Click to collapse
Dont have another PC so that option cant be tested now. I removed the device and unistalled/reinstalled drivers and nothing.
Warranty is not an option because its past due. I do have insurance but am afraid of not getting an OG in return and i dont know how all that works to be honest.
I am willing to return to stock but only one concern i have is losing all my data. How do i backup pics and documents without being able to connect to pc? PLEASE can someone show me the way. Thanks again for all responses.
treezy26 said:
How do i backup pics and documents without being able to connect to pc?.
Click to expand...
Click to collapse
Google Drive
DropBox
Box (free 50 GB account with LGOG)
I've had this problem. Tried everything and finally switching to the original lg USB cable worked. Random I know
Sent from my LG-LS970 using xda app-developers app
sbslammer said:
I've had this problem. Tried everything and finally switching to the original lg USB cable worked. Random I know
Sent from my LG-LS970 using xda app-developers app
Click to expand...
Click to collapse
I'm using the original USB cable.
Now I'm using LGNPST but i cant get it to recognize my phone. IDK what else to do.
Have you tried different drivers yet? There's 3 of them here.
http://forum.xda-developers.com/showthread.php?p=35520144
Let's hope this'll work for you.
Sent from my LG-LS970 using xda premium
I started having this problem after installing the latest LG drivers. Replicated the issue on 3 different Windows 7 PCs. 1 32-bit home-built, 1 64-bit Gateway laptop with OEM image, 1 64-bit HP Laptop with work image.
Before upgrading, phone connects fine with in both MTP & PTP modes just using built-in (or pulled from WU) drivers. After upgrading to LG drivers, PC no longer detects the phone. Uninstalling the drivers or going backwards to earlier versions does not fix the problem.
Again,thanks to everyone for their responses, I really appreciate it. But unfortunately nothing seems to be helping my issue. I'm going by my wife's job to hook up to her computer to see if hers can recognize my phone, well at least I hope.
One thing I ask of someone, I've been using Arliberator to connect to my radio. Maybe someone has more knowledge than me to help.
https://play.google.com/store/apps/...51bGwsMSwyLDEsImNvbS5reWxlLmFybGliZXJhdG9yIl0.
Anyways, it has an option under settings to "fix drivers" which I have no idea what it does so i never messed with it. Except for when it wouldnt connect to the radio, I pressed it. Could that have anything to do with it not connecting to pc? I've emailed the dev of this app but have gotten no response as to what it does.
I'm really at a loss here as I can still use my phone but not to its full potential. Its frustrating because I cant even return to stock to see if it will fix my issue. Is there any other way to return to stock without a pc? Like can i flash a stock RUU? I ask because I once had an Evo 4g and was able to do it that way.
Again, thanks to everyone's responses.
I finally heard from the dev of ARLiberator and he guarantees me his app has nothing to do with my phone and that the "fix drivers" is for the app only. He says to try and reset my phone to try and solve my issue. But wouldn't that completely erase my phone?
Idk how I got here...
Anybody???
Idk how I got here...
Try this.
http://forum.xda-developers.com/showthread.php?t=1800935
Evolutionmods said:
get rid of windows and get ubuntu
Click to expand...
Click to collapse
Agreed!
johnq54 said:
Try this.
http://forum.xda-developers.com/showthread.php?t=1800935
Click to expand...
Click to collapse
Thanks but that didnt help either. Idk what else to do. I dont understand how it can still charge but not be recognized by my pc or mhl cord doesnt show up. Weird thing is when I do plug up the MHL phone recognizes it and the mirroring, idk what its called exactly pops up but doesnt show up on TV.
What to do...what to do...
Your charging port may have broken a connector. Happened to my last phone. Charges fine but the computer connector won't work. Replacement needed bud.
Sent from my LG-LS970 using xda premium
alsaces daddy said:
Your charging port may have broken a connector. Happened to my last phone. Charges fine but the computer connector won't work. Replacement needed bud.
Sent from my LG-LS970 using xda premium
Click to expand...
Click to collapse
If this is the case will sprint replace it even if I am rooted? I have the insurance but have been hesitant to take it for that reason.
treezy26 said:
If this is the case will sprint replace it even if I am rooted? I have the insurance but have been hesitant to take it for that reason.
Click to expand...
Click to collapse
Just unroot bud.
Sent from my LG-LS970 using xda premium

[Q] PC won't recognize USB (no error message)

My Phone
Hi, Uber-noob here. I have the sprint samsung gs3, Model number sph-l710, android version 4.1.2. I had stock rooted my phone via QBKing77's video (thanks man!) and had had no problems, including connecting my phone by USB (PDA net, Odin, etc.) to my PCs.
My Problem
For no reason I can see, my laptop(s) stopped recognizing my phone. There is no message, the pc acts as though nothing was plugged in, no message. Device manager shows nothing either. The ONLY sign that my phone was plugged in at all is the "battery charging" icon on my phone.
What I've Done
I use a good data cable that used to work, and have bought and tried a new one. I have tried 2 other computers. I have reinstalled the USB drivers. I have pulled the battery from my phone, waited, and put it back in. I just did a factory reset. Nothing has changed.
I hope someone here can help me figure this out, cause I'm stumped. Please let me know if I can provide any more info. Thanks!
Go into developers options in settings. Make sure usb debugging is turned off. Try that.
Sent from the future via Tapatalk 4
edfunkycold said:
Go into developers options in settings. Make sure usb debugging is turned off. Try that.
Sent from the future via Tapatalk 4
Click to expand...
Click to collapse
Hey, thanks for the response! I tried it, no effect. Any other ideas?
Did you try to remove S3 in device manager in your PC and plug S3 in ?
khicau said:
Did you try to remove S3 in device manager in your PC and plug S3 in ?
Click to expand...
Click to collapse
There is no s3 in my device manager. Device manager doesn't show, in any way that I have my phone attached. No message, no change, even after repeatedly scanning for hardware changes. I've plugged this phone into 3 different computers and its the same on each. Thanks for the advice though! Any other ideas out there?
Install the latest drivers from the Samsung website. This should solve the issue.
Sent from my SPH-L710 using xda app-developers app
aez101 said:
My Phone
Hi, Uber-noob here. I have the sprint samsung gs3, Model number sph-l710, android version 4.1.2. I had stock rooted my phone via QBKing77's video (thanks man!) and had had no problems, including connecting my phone by USB (PDA net, Odin, etc.) to my PCs.
My Problem
For no reason I can see, my laptop(s) stopped recognizing my phone. There is no message, the pc acts as though nothing was plugged in, no message. Device manager shows nothing either. The ONLY sign that my phone was plugged in at all is the "battery charging" icon on my phone.
What I've Done
I use a good data cable that used to work, and have bought and tried a new one. I have tried 2 other computers. I have reinstalled the USB drivers. I have pulled the battery from my phone, waited, and put it back in. I just did a factory reset. Nothing has changed.
I hope someone here can help me figure this out, cause I'm stumped. Please let me know if I can provide any more info. Thanks!
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You said you tried a good cable, but is it the original cable? My phone is kinda wonky some times when I don't use the original usb cable.
Sent from my SPH-L710 using xda app-developers app
DizzyMP said:
You said you tried a good cable, but is it the original cable? My phone is kinda wonky some times when I don't use the original usb cable.
Sent from my SPH-L710 using xda app-developers app
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Hi, it was actually the original cable that started messing up. The cable I have now was a replacement and I've had no problems with it whatsoever till recently. Thanks for the feedback though!
nick benedetto said:
Install the latest drivers from the Samsung website. This should solve the issue.
Sent from my SPH-L710 using xda app-developers app
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I did that just now. Unfortunately it didn't work. Thanks for the help! Any other ideas?
aez101 said:
I did that just now. Unfortunately it didn't work. Thanks for the help! Any other ideas?
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I would still try another cable because I've cables quit working out of the blue before. Also, it may help if you go to device manager and uninstall/remove your USB hub and then restart your computer...it will automatically detect and reinstall it.
I would try with a linux livecd/liveusb to rule out a driver issue. Also try a different cable. Or make sure your cable works - try with another device or computer.
And there really should be no need for extradrivers if you plug it in a mass storage mode. At least my two phones work with Win7, Ubuntu and Crunchbang otb.
Sent from my HUAWEI P6-U06 using Tapatalk 4
aez101 said:
I did that just now. Unfortunately it didn't work. Thanks for the help! Any other ideas?
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Open Dialer enter ##3424#
When PhoneUtil Opens Select PDA
Tap Qualacomm USB Setting
Select MTP+ADB
Tap OK
Let me know if that does the trick
zordo said:
I would try with a linux livecd/liveusb to rule out a driver issue. Also try a different cable. Or make sure your cable works - try with another device or computer.
And there really should be no need for extradrivers if you plug it in a mass storage mode. At least my two phones work with Win7, Ubuntu and Crunchbang otb.
Sent from my HUAWEI P6-U06 using Tapatalk 4
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Hello, I'm not familiar with linux at all so that would be more of a last resort. However, I have tried multiple computers and a brand new data cable so that is not the answer probably. I appreciate the suggestion though!
hoesers said:
Open Dialer enter ##3424#
When PhoneUtil Opens Select PDA
Tap Qualacomm USB Setting
Select MTP+ADB
Tap OK
Let me know if that does the trick
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Click to collapse
That was a good idea! But it didn't work unfortunately. I'm starting to think that I may have a bad micro USB port in my phone. But the phone charges just fine, so I dunno. I hope you have more ideas? Thanks a lot dor the advice!
Yeah could be one of the pins in the port is messed up. Would explain why it charges, but no data connection.
I swear I tried every suggested solution out there – uninstalling and reinstalling drivers. Rebooting in download mode and trying to get phone and PC top lay nice. I accessed all those hidden settings and poked around with the settings. Three hours of tooling around the web looking for solutions and I got nowhere. Then I came across some obscure site where somebody suggested the pins might be off. With the care of a surgeon, I slipped the tip of a knife into my phone's USB port and nudged it every so slightly. Plugged and in and there was that elusive USB symbol, offering up all those grand options. I would've bet anything that this was some complex driver issue, but no. It was a slightly bent pin in that tiny opening at the bottom of my SIII. I'm not sure if I should be elated or annoyed at all the time wasted. I hope you guys find your own solutions, whatever they prove to be. Yeeeeeeeeeeeeeesh.

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