Hello,
I am using G-Nex for over 9 months now. Suddenly, my wifi won't turn on. I am using it with AT&T. When I go into wifi settings, it's just says, "Turning WIFI on" and is stuck at that point. I just did hard factory reset > and at the wifi settings step (during set up stage), it says same thing. My wifi is working fine. I did some google-ing and found many people have/had same issue and they had to send the phone for service that took over 3 months. I can't do that. Has anyone found a working solution other than re-servicing it? I didn't pay full price to spend 2+ months getting it serviced and buying a new phone for the time being )
Also, will google accept return since the product is faulty (I am asuming the warranty is for 1 yr).
Thank you
take it to an AT&T store for service even though it's a google phone, they may help you fix it
Are you rooted and/or running a custom ROM? One thing I would try to do is to reflash the ROM, if you haven't already done so.
Hi,
I didn't buy this from ATT (I bought it from GOOGLE store). Do you think they will still fix it?
I don't have any custom roms or anything installed. It's pure google experience.
Thank you
Related
Hi everyone, I received the Galaxy Nexus last night from Google Play. Out of the box, I was able to connect to the network (make calls, send texts, etc.). I was charging my phone at night and then I realized that I was no longer connected to the T-Mobile network. The triangle is empty now and I can't do anything on the network anymore. I ran the Jelly Bean 4.1 OS upgrade as soon as we took the phone out of the box. I checked the APN settings and I noticed that it was completely blank but I was unable to successfully add a new one. I can try to create a new one and input all the settings but it doesn't seem like it was saved.
I just took it up with T-Mobile and told them to update my line to this phone, and they assured me that it would work in 2 hours, but I won't be holding my breath. At the same time, I contacted Google and they unfortunately said that they cannot do anything in this case and I would have to take it up with Samsung... I don't really want to do that and I hope that I don't have a faulty device..
Also, I never rooted it and everything is completely stock.
ANY HELP??
No internet connection gsm galaxy nexus
mapheg2 said:
hi everyone, i received the galaxy nexus last night from google play. Out of the box, i was able to connect to the network (make calls, send texts, etc.). I was charging my phone at night and then i realized that i was no longer connected to the t-mobile network. The triangle is empty now and i can't do anything on the network anymore. I ran the jelly bean 4.1 os upgrade as soon as we took the phone out of the box. I checked the apn settings and i noticed that it was completely blank but i was unable to successfully add a new one. I can try to create a new one and input all the settings but it doesn't seem like it was saved.
I just took it up with t-mobile and told them to update my line to this phone, and they assured me that it would work in 2 hours, but i won't be holding my breath. At the same time, i contacted google and they unfortunately said that they cannot do anything in this case and i would have to take it up with samsung... I don't really want to do that and i hope that i don't have a faulty device..
Also, i never rooted it and everything is completely stock.
Any help??
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Click to collapse
hi,
im in the exact same situation phone is perfect on stock rom and all but has an empty triangle with no internet connection being displayed on the notifications bar, i need my phone to work and would love to figure this out please someone help would greatly apprecitae it.
I have the same issue on my international one. It has been decided it has a hardware failure. I have no warranty though. I might buy one with a broken screen and swap. You have a warranty use it.
Sent from my Galaxy Nexus using xda premium
Same issue here. I had the phone for months (stock ROMs) and was perfectly happy. Few days back, connection dropped at random and the only way to fix it was through a reboot. Then, after 2 or 3 days, no connection whatsoever, it doesn't even "find" the sim card, so it seems as it's no longer asking for my sim pin code.
Tried about everything, even wiping and reflashing every stock ROM and radio I could get my hands on (including 4.2.1, 4.1.2 and 4.0.4), to no avail. I'm about to give up and return it to Samsung for repair. We're not the only ones, that for sure...
I owned a lot of Samsung phones and flashed thousands of times never had a problem, well after flashing my galaxy s3 a few times correctly all of a sudden I have no network. so I flash the rom again I have network about a day or sometimes it last a few hours then network go away again. only way I can make calls is thru wifi. I even flashed stock software lasted 1 day and a half then no network and I don't mean network come back every now and then it never come back till I flash just to go away again. in settings it still have imei and all the other settings can anyone help please thanks
Check your APN. Did you buy the phone new?
psykhotic said:
Check your APN. Did you buy the phone new?
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Click to collapse
well its not the apn I cant call send sms or even call 911 its no coverage at all not just data
Have u tried flashing back with odin rot666. That worked for me
http://forum.xda-developers.com/showthread.php?t=1771687
Sent from my SGH-T999 using xda premium
That happened to my previous phone too. I had to reboot my phone 6-7 times to get connected. And sometime, I didn't receive call unless I keep the phone awake. T-Mobile sent me a replacement, but I had to pay $20 for shipping and exchange fee. My new phone has no problem so far. There are a few complain on T-Mobile Support site about the same kind of issue.
tyronekndrck said:
I owned a lot of Samsung phones and flashed thousands of times never had a problem, well after flashing my galaxy s3 a few times correctly all of a sudden I have no network. so I flash the rom again I have network about a day or sometimes it last a few hours then network go away again. only way I can make calls is thru wifi. I even flashed stock software lasted 1 day and a half then no network and I don't mean network come back every now and then it never come back till I flash just to go away again. in settings it still have imei and all the other settings can anyone help please thanks
Click to expand...
Click to collapse
update to my question
I found the problem. I had (wifi calling only) on because I was low on minutes hopes this may help someone else
I am on my 3rd GS3. The issue I am having is that my Navigation programs (default and telenav) will search and search for satellites, but won't connect. But when I restart my phone, it will work fine for a day or two then back to no connection.
I have spoken to Sprint and this is an unreported problem... until me. So, Sprint will replace my device. I am unrooted and completely stock. I know that Sprint is in Nashville, TN working on installing the 4gLTE towers. It isn't live yet, but they will turn on and off periodically.
I have searched these threads and I have not heard of any others with this issue. My first GS3 was rooted, but I have not done the two replacements. This has only occurred on an unrooted device.
Has anyone heard of this issue and know a resolution? I am considering rooting again to see if that is a fix. This is not a horrible issue, it is much better than a device that won't boot, but any help is greatly appreciated.
Bdozier said:
I am on my 3rd GS3. The issue I am having is that my Navigation programs (default and telenav) will search and search for satellites, but won't connect. But when I restart my phone, it will work fine for a day or two then back to no connection.
I have spoken to Sprint and this is an unreported problem... until me. So, Sprint will replace my device. I am unrooted and completely stock. I know that Sprint is in Nashville, TN working on installing the 4gLTE towers. It isn't live yet, but they will turn on and off periodically.
I have searched these threads and I have not heard of any others with this issue. My first GS3 was rooted, but I have not done the two replacements. This has only occurred on an unrooted device.
Has anyone heard of this issue and know a resolution? I am considering rooting again to see if that is a fix. This is not a horrible issue, it is much better than a device that won't boot, but any help is greatly appreciated.
Click to expand...
Click to collapse
Currently Rooted running the people's rom (3.06) GPS works flawlessly. I have tested and used Scout (By Telenav) Telenav, and Google Maps with no issues at all (tested in FL, MS, And parts of AL during my drive there and back) Haven't had any issues tho.
Mine worked fine while unrooted but started not initializing for startup apps that needed it after i rooted it. I would have to go to the app directly for it to start the GPS. Otherwise the app would continuously look for location. Unfortunately I haven't been able to narrow it down to any one Rom or kernel. Any one else with this issue?
Sent from my SPH-L710 using XDA Premium HD app
I have the same issue but haven't been able to figure out the cause either. Notice it mostly when I set my destination from my house, and wifi connected, then change location after leaving, and phone has kicked over to 3G.
Sent from my SPH-L710 using xda app-developers app
Before I returned my phone for another replacement, I decided to delete all of the apps that I had downloaded. I then rebooted my phone. After 2 days, it worked fine. I then began installing apps one by one. I figured the problem had to be app specific and only apps that use gps. There was one of two apps I decided was the culprit: Facebook or JuiceDefender. I installed Facebook and it worked fine for 2 days. Ample time for the issue to appear. I have figured out that all along JuiceDefender is the problem. It is shutting off GPS like it is supposed to, but not turning it on when it is supposed to. The problem started when I reverted to stock and took the OTA Android update. I am just embarrassed that it took until now to look at the apps as the problem and not the phone. I am going to contact JD and let them know what I have found. I hope there can be a fix, JD really works well... except for my gps!
Anyways, look at apps first as the problem child before running to a repair shop (like I did!) .
Hope this helps others...
Bdozier said:
Before I returned my phone for another replacement, I decided to delete all of the apps that I had downloaded. I then rebooted my phone. After 2 days, it worked fine. I then began installing apps one by one. I figured the problem had to be app specific and only apps that use gps. There was one of two apps I decided was the culprit: Facebook or JuiceDefender. I installed Facebook and it worked fine for 2 days. Ample time for the issue to appear. I have figured out that all along JuiceDefender is the problem. It is shutting off GPS like it is supposed to, but not turning it on when it is supposed to. The problem started when I reverted to stock and took the OTA Android update. I am just embarrassed that it took until now to look at the apps as the problem and not the phone. I am going to contact JD and let them know what I have found. I hope there can be a fix, JD really works well... except for my gps!
Anyways, look at apps first as the problem child before running to a repair shop (like I did!) .
Hope this helps others...
Click to expand...
Click to collapse
JD is designed to disable data connection to conserve battery, You can set it for a threshold where it will keep the connection alive if it's transmitting information back and forth.. (Must have Ultimate for that i believe) So if your disabling the data connection, then it'll kill GPS.
It is set on balanced. That is why I didn't think of juice defender first. Never had this issue until android updated.
Sent from my GT-P5113 using xda app-developers app
I am having the same problem. My GPS will work, but for me, it's only for about 15 mins or so (while in an App that starts it). Then, if I stay in the app, it will just lose connection. If I exit the App, and the GPS turns off, then when I go back it, it will not turn on again. It isn't like it is searching and it doesn't get a signal...it never turns on. The only thing to bring it back is to reboot. I noticed it while on a custom ROM (TPR) and thought it must be that, so I flashed back to stock. Still the same thing. I then tried doing a factory reset. Still not working properly. Anyone have any other ideas?
Thanks in advance.
same here
hotwired34 said:
I am having the same problem. My GPS will work, but for me, it's only for about 15 mins or so (while in an App that starts it). Then, if I stay in the app, it will just lose connection. If I exit the App, and the GPS turns off, then when I go back it, it will not turn on again. It isn't like it is searching and it doesn't get a signal...it never turns on. The only thing to bring it back is to reboot. I noticed it while on a custom ROM (TPR) and thought it must be that, so I flashed back to stock. Still the same thing. I then tried doing a factory reset. Still not working properly. Anyone have any other ideas?
Thanks in advance.
Click to expand...
Click to collapse
I took it in to Sprint they said it was the bad antenna and will give me a refurbish phone. This phone is less than a month old and why I will take a refurbish phone. Like I bought a brand new car and come in for a fix and they took me to the use car lot for a factory certificated car.
So I sent to Samsung and they claimed replacing a part and got the phone back, same problem is still happening.
Anyone can help us on this. It seems a common issue to a few of us.
Here is a simple GPS fix that works well.
http://forum.xda-developers.com/showthread.php?t=2201668
I just got an LG G3 last friday (Black Friday) on T-Mobile (got tired of Sprint). Anyway for the most part this phone has been great. A minor glitch with a game (possibly from porting it's data over from my S3). The main problem I have is with the WiFi.
First off WiFi calling sucks. If I don't have 3 or more bars on my WiFi connection the call gets fuzzy. During one call that was clear it just randomly dropped. So that isn't cool.
Secondly, if I connect to a WiFi network at home or work or where-ever and then go somewhere else and come back or go to another place with a network I want to connect to it won't connect at all. It will show all the networks and give me the option to connect. But instead of connecting it will try to connect for a long while and then just give up. I cannot get connected again until I reboot.
I have tried the suggestions found on this thread (and other places): http://forum.xda-developers.com/lg-g3/help/lg-g3-wifi-issues-t2829811
No luck with those suggestions. Which include the following:
Turn off and back on the wifi radio.
Disabling the "wifi signal is weak" option.
Disabling the battery saving for wifi.
Forgetting the network (my network list was automatically imported from my Google account).
Installing the "WiFi Manager" app and enabling the 5GHz channels (US) and changing 2.4GHz channels to "Complete".
Made sure that "Internet unavailable" option is disabled.
Made sure that "Keep Wi-Fi on when screen is off" is set to "Yes".
Disabling NFC.
Disabling BlueTooth.
Disabling Wi-Fi calling.
I don't have problems with a weak signal. So I am perplexed. My Samsung Galaxy S3 worked just fine on these networks. Restarting always seems to allow me to connect again. But I shouldn't have to restart every time I want to connect to WiFi.
All of my other wireless devices connect just fine in the household (a PS3, my fiance's Moto X, my old S3, MacBook Pro, Lenovo Windows 8 laptop, an HP running Ubuntu 14.10, and another Lenovo running Ubuntu 13.04).
Why is an older model phone doing so much better than the G3? Both phones are rooted (old and new). Does anyone have a fix? My phone is currently running LG's factory rom "D85110m". That is with Android 4.4.2 (my old S3 is on a cyanogen rom of the 4.4.x series as well).
Please help me fix this. Otherwise I might return it for an S5.
Thanks!
**** Update ****
Per my below post, it seems I have fixed my problem. I ended up doing two factory resets, unrooted, and did a final factory reset to fix the problem. Then I switched to the PurpleDrake method to root it the second time (and it worked really well without any issues).
Good luck everyone!
**** End of Update ****
Try to factory reset the phone. I don't know what version you are on but I assume its 10m
xmagiicsx said:
Try to factory reset the phone. I don't know what version you are on but I assume its 10m
Click to expand...
Click to collapse
It is on 10m. Do I need to unroot before I do the factory reset? I have never had to do one before.
So it appears that doing a factory reset does not fix it. I guess I am taking it back and having them replace it. And I will demand it be a brand new one since I just got this phone a little over a week ago.
SOLVED!!!!
Ok, so I finally got it fixed. Albeit accidentally as I didn't expect it to be fixed at this point.
Here is what I ended up doing:
Two factory resets.
Unrooted the phone (via these instructions: http://www.androidrootz.com/2014/07/how-to-unroot-lg-g3-all-variants.html).
One last factory reset at T-Mobile store by me (because they forced me to).
The wifi did not start working correctly again until after that very last factory reset that I did. The unroot process also does a factory reset. But, and this may be key, it downgraded my phone to 10c from 10m in the process. I then did an OTA to 10m after the final reset.
I unrooted it because T-Mobile's diag software detected it was rooted and said that made the warranty invalid. And after I unrooted it I took the phone back to the store and demonstrated the problem to the employee that sold me the phone in the first place. He tested it for about 10 minutes and came to the same conclusion as myself. He then had to go to his manager to approve the replacement.
They got out the new phone to replace it with then the manage told me that he was required to have us to one more factory reset. So I went into the settings on the phone and did one last reset. And for some reason, since this point, the wifi problem has gone away.
I think it is possible that something I did to the phone caused the problem in the first place. But since I did so much to it in the first few days (rooted and installed a ton of apps) I am not entirely sure. My two current theories are it was either caused by this malware infected flashlight app I installed that kept popping up the Play Store to install a particular app. Or it was caused by the rooting method I used.
The original rooting method I used was "Stump Root". So the second time around I used the PurpleDrake method. This is a tiny bit more tedious, but very effective and it didn't seem to break anything. Further, when I installed TWRP I made sure that I grabbed the recommended image for it that is specifically for the US T-Mobile LG G3 device and installed that using Flashify.
After I got it safely rooted I tested the crud out of it and it seems to be working fine.
One last thought. It is possible that somehow Titanium backup caused the problem when I restored text and call logs. But I seriously doubt it.
Anyway, if anyone has any questions for me about this please shoot me a message. I am more than happy to help.
Thanks,
Patrick
I've had my G3 for 18 months now and over the past 4 weeks I've had problems with the wifi dropping and reconnecting again. I tried the tips from people I found on other websites but nothing cured the problem. Usually I would forget the wifi and then reconnect to it. That would usually work for a few hours, but then it would drop again.
Around the same time my SD card would unmount too. I originally put that down to it being old, so I bought a new one, but again, same problem. I've not been using one since.
3 days ago the battery drained itself within a couple of hours and the phone failed to connect to any wifi at all.
In fact it kept resetting itself and I had to take the battery out so it could turn on again.
I purchased a new battery and the life has improved a bit but the wifi problems persist.
I did a factory reset hoping that would cure the problem, but nope, still not connecting to any wifi.
I was a sent here to seek advice from a Techie Forum, so hopefully you can help me out!
I've had a quick look and I feel a bit overwhelmed with all the root and flash talk....
Does this problem all come down to Lollipop being a pain in the ass?
Is rooting the only way to get around it?
Thanks in advance!!
Well, you've either loaded some software that has caused the issue or you have a hardware problem somewhere. If it's been working for 18 months, it doesn't just "go wrong" - something has to change.
So, have you loaded anything recently which you also reloaded after the full factory reset?
Alan
When you have no internet, would you mind going to about phone > hardware info and check what ip adress you have? Most likely 02:00.. That's my exact problem.
Never loaded any software on to the phone except official updates or apps from the store. As i said, first it was intermittent and now it wont connect at all. Bluetooth connection has the same problem.
On the "about phone settings" it just says Wi-Fi mac address unavailable, ?
Android 5.0?
Did you install any custom roms? I'm trying to find a way to solve this but I'm failing to do so.. You can send your phone to warranty, if you still have it and they'll give you a new one :/
yes android 5.0, I've had my phone since July 14 so out of warranty now I would think. No, I've never used any custom roms. There seems to be a lot of other people with similar issues, and they have gone down the root route and delete a file from data misc wifi wpa_supplicant.conf. ?
Might have to try that, but I've never done it before.
Don't think that would solve your problem since I've already tried that and failed :/ It sucks really bad, rooting definetely helps since this is a root issue..
Think I'll just take it to a repair shop. I's a shame because I really love the the phone. It's got to be resolved though because I can't keep going without WiFi. Still got 5 months before I can upgrade too.
I don't think sending it to repair shop is a good idea.. At least 100,150€ to fix it.. If you sell the phone for 150-200€, you can get close to the money for the G5 which will come out in about a month.. Try to use data, dunno...
After updating to stock MM on my LG G3 D855, I had problem with wifi but only at home. It turned out to be a problem with IPv6 DNS servers on my home router (VDSL). I tried 2 solutions and both worked - first I tried app that makes VPN connection with correct DNS servers: DNSet (https://play.google.com/store/apps/details?id=com.dnset) and it worked. Then I tried to find (and succeeded) IPv6 DNS setting on my router and there I entered Google IPv6 DNS servers. After that, I uninstalled DNSet and everything worked.