[Q] Phone.android crashes on calls - Samsung Captivate Glide

Hello guys,
it's been a long time I'm xperiencing an issue with the phone service.
The phone service suddenly crashes and it is more likely to do this when an incoming call reaches me. Sometimes i get the pop-up message about com.android.phone, more often i don't. The service just reboots.
It doesn't occur very often but still it is annoying, mainly because when service crashes on a incoming call it is not even recorded in the missed call log. I tried to find out some similar threads or other forums but no solution was prompted or the case didn't match with mine. Still, it is a very long time since i'm experiencing this.. today i just decided to see if I'm the only one.
Do you usually experience anything similar? Before asking for solution it would be nice to see if i'm alone with it.
I'm running gingerbread stock rom. I'm rooted.

So guys, is your service process working flawlessly?

I tried to replace the phone.apk with a phone.apk from another GB ROM.
Maybe it is so naive, but it deserved a try. Of course it didn't work, such a workaround was too simple.

Related

Annoying issue.

I have had to send my Leo back for repair due to white patches developing on the screen. As I had given my last device (an iPhone) to the missus, I have gone back to using my O2 Orbit until my HD2 is returned but I have just remembered why I stopped using it.
I have this really annoying issue where, after a random amount of time (could be hours, could be days), it simply won't accept incoming calls or texts, despite it seeming to have a full network signal. Outgoing calls work as normal but if you call the phone, it goes straight to voicemail and if you send a text message, it won't be received. However, as soon as I perform a soft reset the phone goes back to normal and any texts which were sent while it wasn't working get arrive. Then it eventually happens again. It doesn't seem to be a rom issue as I have had this problem with at least 5 cooked roms and the original O2 one.
Anyone have the same issue or is it, as I suspect, simply a case of the phone being shagged? I would love to get this resolved as at the moment I'm having to call it once an hour to make sure it rings which is a bit annoying.
im having the same issue but a small difference, i get this prob so frequently around 5~8 times a day...........
im jus suspicious on the battery.......
could u jus look at ur battery voltage when 100% charged and reply plz????
ive jus asked this same issue here
http://forum.xda-developers.com/showthread.php?t=642435

[Q] Can't answer calls sometimes! Really annoying!

Hello everybody,
Everything is fine with my Arc, except for the huge problem that sometimes I simply can't answer an incoming call! It happens like this: When a call is incoming, the phone starts ringing and vibrating as it usually does. However, the screen that is supposed to come up which shows you who is calling and where you can select to accept or reject the call is simply not showing up.
Has anybody experienced this before?
All I can do is slide to unlock the screen and then I'm looking at my home screen with the phone still ringing but no chance to get the call. There is nothing in the notification area or anywhere else where I could answer the call. All I can do is to wait until the ringing stops!! Really really bad behavior.
Furthermore, once the ringing has stopped, there is no information about the missed call in the call log. So I can't even call back the person who called me!
First time this happened I had "Plants vs Zombies" running so I figured the phone wasn't fast enough to switch to the incoming call. But it also happens when the phone is idling.
There seems to be no scheme behind all of this. Sometimes it happens twice in a row, sometimes only once a week.
I got my unbranded simlock free Arc in mid April with 2.3.2 and .181 firmware and applied Gingerbreak for root access. Later I upgraded via PC Companion to 2.3.3. and .145 firmware. But I lost root which I didn't like. So I downloaded the Generic World Firmware .181 and flashed it on the phone. Then used Gingerbreak again and made an OTA update to 2.3.3. and .145 firmware. Now I have root and the latest firmware.
All the while I used Titanium Backup to restore all my data, settings and apps as I don't want to reinstall all from scratch because it would take forever.
With this latest firmware, everything is fine, except for the call problem!
Please help me, what can I do?? I don't want to reflash and upgrade or whatever or lose all my data. I just want my phone to be able to handle calls as it should be!!
P.S.: I used Antek App Manager and frooze (not deleted!) some apps which where uncessesary and running in the background or at startup which speed up my startup time and free ram quite a bit. But I didn't frooze any crucial apps, at least I hope. Only stuff like Chinese keyboard and Let's Golf etc.
Also, if I would have frozen the call handling app or something, I wouldn't be able to accept calls in most cases, wouldn't I?
P.S.: I used Antek App Manager and frooze (not deleted!) some apps which where uncessesary and running in the background or at startup
Click to expand...
Click to collapse
Think you may have answered your own question here...
could be, but on the other hand I only frooze really stupid apps which should not affect any important functions of the phone. Also, if I frooze something important related to calls, why is it working most of the time? This is what I don't get.
Here is what I frooze (most of them just took up space in the app drawer and I don't use them), maybe it helps:
- stock browser (I use Opera)
- chinese keyboard (I'm german and don't need it)
- "Downloads"
- retaildemo
- live ware manager
- fb mediadiscovery
- dlna server
- news and weather
- postcard
- SE setup wizard
- sim toolkit
- sony ericsson sync service
- playnow
- sony ericsson support
- track id
- twitter
- let's golf
- google talk
- sony ericsson sync client wizard
so is your problem solved?
Anything related to google should be left alone news and weather should be fine to freeze or delete but would leave Talk alone, and depending what data from which FW was backed up, might also be an issue.
so I defrosted Google Talk. Anything else I should defrost?
Under "Settings" and then "Running services" I sometimes stop "Timescape Legacy Plugin" or whatever it's called because it takes up RAM. Could this also be a cause but I believe it's only for the Timescape app which I seldom use.
drsoran2 said:
Hello everybody,
Everything is fine with my Arc, except for the huge problem that sometimes I simply can't answer an incoming call! It happens like this: When a call is incoming, the phone starts ringing and vibrating as it usually does. However, the screen that is supposed to come up which shows you who is calling and where you can select to accept or reject the call is simply not showing up.
Has anybody experienced this before?
Click to expand...
Click to collapse
I have the exact same problem.
It doesn't happen often but it's really annoying either way.
I barely installed anything off the market and I don't use any sort of app killers/managers.
that's strange because I thought it could be my own fault because I played around and frooze same apps. But it's "good" to know that I'm not the only one.
Do you have any hints about when it happens or when not? Can you exclude anything?
Today, I re-enabled all the froozen apps and then frooze some of them again, according to the thread here on xda. But only apps about which I was really sure.
Don't know how I could test if the error is gone. I mean, have people calling me 100 times and hope it occurs or not doesn't really sound great.
may be there is some problem in your firmware,try some other firmware of other region.................
drsoran2 said:
that's strange because I thought it could be my own fault because I played around and frooze same apps. But it's "good" to know that I'm not the only one.
Do you have any hints about when it happens or when not? Can you exclude anything?
Click to expand...
Click to collapse
That's the weirdest part, the only thing I used that day was Whatsapp.
The incident happened about 5 hours later, I was in a car when my phone started ringing.
I tried picking it up but.. I guess you know the rest..
I was about to buy this phone but now I'm having second thoughts.
@flamez
yesterday it happened to me again. The weird thing is, that my girlfriend said she called me three times but I heard it ringing four times! She claims she didn't call me between her second and her third call! But it definetly rang but I couldn't answer it. Also my other friends say that they didn't call me at this time. Could be someone calling who I don't know at the exact time but the chance is slim I guess.
Also whenever there is such a phantom call, there's not even a hint of it inside the missing calls log. And when this happens, nobody ever leaves a message on my mailbox. Is this the same for you? Could be the person is just lazy but I don't know.
Furthermore, it happened several times to me already and never once a person asked me later why I didn't get their call. Strange, isn't it. It almost seems like that there was no one calling at all!
Now, could it be for some unknown reason that our phones just start ringing as if there is a call but in fact there isn't one at all?! You know, the phone just running crazy and triggering the ringtone? That could be the reason why the "accept call screen" doesn't show up and there's no call log because there is now call!
I know, sounds very weird. But think about it. They could be really "ghost calls".
briggs007 said:
I was about to buy this phone but now I'm having second thoughts.
Click to expand...
Click to collapse
Well, I can tell you that this a great phone and it seems me and drsoran2 are the only ones with this problem..
Guess we just had some bad luck..
drsoran2 said:
@flamez
yesterday it happened to me again. The weird thing is, that my girlfriend said she called me three times but I heard it ringing four times! She claims she didn't call me between her second and her third call! But it definetly rang but I couldn't answer it. Also my other friends say that they didn't call me at this time. Could be someone calling who I don't know at the exact time but the chance is slim I guess.
Also whenever there is such a phantom call, there's not even a hint of it inside the missing calls log. And when this happens, nobody ever leaves a message on my mailbox. Is this the same for you? Could be the person is just lazy but I don't know.
Furthermore, it happened several times to me already and never once a person asked me later why I didn't get their call. Strange, isn't it. It almost seems like that there was no one calling at all!
Now, could it be for some unknown reason that our phones just start ringing as if there is a call but in fact there isn't one at all?! You know, the phone just running crazy and triggering the ringtone? That could be the reason why the "accept call screen" doesn't show up and there's no call log because there is now call!
I know, sounds very weird. But think about it. They could be really "ghost calls".
Click to expand...
Click to collapse
No, I don't think that's it..
It's happened only twice to me over a 2-3 month period and my friends have always called me back asking why I never pick up the phone.
It really just happens about once a month to me, and I can answer the second time they call me right away without any problem.
Are you guys running task killers?
{EDIT - I remember OP saying that he'd frozen a load of stuff.. Suggest that if you're getting this a lot that you un freeze all of it and see how it goes, maybe just freeze the end user apps - like Lets Golf HD at first then build up the frozen apps slowly until you get the problem..}
im_iceman said:
Are you guys running task killers?
{EDIT - I remember OP saying that he'd frozen a load of stuff.. Suggest that if you're getting this a lot that you un freeze all of it and see how it goes, maybe just freeze the end user apps - like Lets Golf HD at first then build up the frozen apps slowly until you get the problem..}
Click to expand...
Click to collapse
No, as I said before, I'm not using any sort of task killers/app managers.
Today first time i encountered same problem. I have WhatsApp running in background. No task killer, nothing else.
Though i donno how to solve this problem. But i can surely tell how to pick up call in this case.
Just press the power key, this will take phone in locked state, but the call wont be rejected.
now click the home key and you will see the answer key, now slide it, it will slide without problem
it's good news that you found a workaround! I'll try to remember it the next time it happens.
Today, I had the problem again but this time it was different. The slider or the contact picture of the person calling didn't appear, but I could see the number of the person who is calling in the notification bar (not the name, just the number although this number and contact is stored in my contacts).
This happened the first time, all the other times the phone just rang without any hint of who is calling.
It would be nice if we were able to pinpoint a certain event which causes this odd behavior but so far I had no luck. What I'm doing differently since the last time it happened is, that I don't use task killers anymore. But still, it happened again today.
It's difficult to find out what it is when you don't know what causes it and when it will happen. For example, it happened to me today once for the first time in about a week.
in recent days, "it" happened very often to me!
Sometimes, the phone manages to at least show the number of the person calling so that I can call back. But usually it doesn't! The call just disappears into nirvana.
Do you guys remember if the error is associated with a certain amount of RAM left available? In other words, if the available RAM at the time of the incoming call is below a certain limit (which I don't know) the phone can't display the call. When it happened to me today, I had only 90MB RAM left. Maybe the phone can't free up enough RAM fast enough?!
Also the trick, which somebody mentioned a few posts above me, that when it happens you press the power button and then home and then you can slide and accept the call very rarely works!
I'm desperate and don't know what to do about it. I have just finished adjusting my phone to my needs. I linked apps with Link2SD and now have over 100 apps installed and still 215MB left on the internal memory, I have root and the .145 firmware. Everything is fine, except for this error!! It would take ages to restore it to the point where it is now, if it is complety possible at all.
I mean, if a phone can't handle calls, what good is it for?
I had a NEC e616 years ago which frooze while sending SMS or crashed after connecting a call or during a call and other "funny" things, but this was well known for this model.
But we don't have 2004 anymore and I except the Arc to work.
I could send it in on warranty, possibly. But then everything would be erased and it would take forever to get it repaired.
And I'm afraid they are going to tell me that they couldn't reproduce the error (because it happens so randomly)!
Such a nice and beautiful phone if not for this stupid error!
I'm already tempted to get rid of the phone and look for something else. But who's going to buy a phone with a bug which can't display phone calls?!!
I mean, I could reset it and flash the fimware and stuff and then hope. Maybe the error is gone. Maybe it persists and then all my data is gone and I have to start from scratch.
Or it is gone and then I have to start from scratch also!
If I should be forced to do it all over again and have all the work, then I could do it on another phone as well.
The Samsung Galaxy SII is quite ugly, to wide and big but I hope it can at least handle a call?!
Thank you for any help!!
Hmm..
If it happens rarely.. Why don't you sell it off on ebay
If asked about other mobile. I prefer sensation to sgs2. Much better phone function. In fact IMO htc is better than all other androids when it comes to phone functions.
Sent from my LT15i using XDA Premium App

[Q] SMS Problems

In the last month or so my SMS has not been working properly. My phone doesn't send or receive all of my text messages. I will be sitting next to a friend and watch them send me a text and I will never receive it. It isn't every single text but it happens too often and is quickly becoming a big deal. It has been happening for the past month or so, which coincidentally is when I started using q Sense 3.0 rom. I have no idea if this is what caused it though. I also have problems where when my phone turns off, whether I restart it or if it dies, and I turn it back on it sends random old texts to random people.
Any insights on either of these two problems would be greatly appreciated.
Well since you said it kinda started to coincide with when you put that ROM on... try a different ROM for a while and see if it starts to work or not. That would be the first thing I would try.

[Q] Desparate for help...

Hey people,
Over the last 2 weeks or so, I've been noticing that I would get random voicemails but my phone would never ring. Just a few days ago, I tried calling my wife and I got a force close error from the phone application (com.sec.android.phone...or something like that). Since then I have not been able to call out to anywhere other that 911 and voicemail. I haven't installed anything new other than a new ROM here and there. I've backed up all of my data and reflashed to other ROMs to try to fix the problem but with no luck.
I've had a hunch that it may have started when I was playing zenonia 3 but that game has been on my phone since May and I've played it here and there with no problems...but I noticed yesterday that I guess I was getting an incoming call or something while I was playing the game that the force close message popped up a few times...
If any of you has had a similar issue or just knows of a way to fix it, I would be totally grateful.
Do you use an Airave? Reset it if you do. Otherwise return to stock and check it. If it still does it call Sprint and the will reset your phone and that should fix it. You can try updating Profile before all that if you like.
Sent from my SPH-D700 using XDA App

Phone slows, crashes during calls

I have an I9195 with I9195XXUBMJ7 baseband version. It has been performing very well but over the last month or so it has started breaking up during calls, slowing down a lot and then either freezing up or rebooting. Sometimes I am unable to answer incoming calls - the phone rings but nothing happens when I try to answer a call. I got an OTA "stability" update recently which I hoped would fix this but it has been happening more rather than less since then. The problem seems to happen almost exclusively when I am using the phone function.
I realise that this is a rather vague description of the problem. Has anybody had similar problems? Can somebody recommend a suitable debugging tool (non-root) that will help me sort this out, or a solution?
If all else fails I'll do a factory reset, but I'd like to try to get to the bottom of the problem if possible . . .

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