Develop Bugs

[Q] Sync problems after rooting

hey everyone, i'm new to this whole rooting thing, and i havent seen any threads regarding problems yet, so i thought it might be useful to start one.
i dont know if i'm the only one experiencing this, but ever since i've rooted (stock tmobile rom, didnt touch the eng build or slidemeroot rom), i've experienced a major problem. i wiped my phone to factory settings prior to rooting to try to get it to root properly, and ever since rooting, i'm unable to sync my contacts saved on the tmobile website to my phone. syncing the weather, gmail, yahoo mail, and facebook all work perfectly, but sycning my tmobile account just isnt working.
it might be a server problem with tmobile, but is anyone else experiencing this? or maybe other problems?
normally i'd post this kind of problem somewhere like the tmobile forums, but i looked through there and nobody else has posted about any similar problem.

it's a tmobile issue.
My phone was doing this prior to rooting.

T-Mo fails at sync... I'd use Google to store contacts. Keep it in the cloud and those with the know how = Google.

lol
Its not fair to blame the mob... especially since YOU rooted your phone... they cant guarantee itll work if you change settings and the phone in general... come on now... I bet if you un-root and revert to stock itll work fine...

Lots of other people are having the sync issue that arent rooted.
There are threads on the official tmobile board.
And this has been going on with my phone since monday, prior to root.
In fact, if you log into your mytmobile account and go to the contacts page, you can see it hanging there trying to sync, it will eventually timeout and tell you its server error.

sk8rbebop said:
T-Mo fails at sync... I'd use Google to store contacts. Keep it in the cloud and those with the know how = Google.
Click to expand...
Click to collapse
done and done. didnt realize this was a recurring problem with tmobile.
just to clear things up, i wasnt blaming anyone, i just thought it was strange that i was syncing fine until i rooted. i spoke too soon.

That always happens to me after every reboot. I have to check and uncheck tmo contacts or sync will continue forever. The best way is use gmail contacts and remove all myfavs and it will stop syncing forever. Yeah, all and all tmobile contacts suck. Why even use them? Google works better anyways. And you can always bkup to sim.

+1 being added to contacts phone numbers

My phone (Samsung Focus) is adding +1 to phone numbers. So AT&T won't let a text go out to them. It appears these are contacts that are linked to Facebook. I have tried to edit the contact info and even delete and add it as a new contact. This also appears to be a new issue that just started. It did not do this before the Mango update or even last week for that matter. I would hate to not sync the contacts with Facebook due to this issue, since I like that feature. Anyone else have this problem or know of a fix?

Do you have International Assist on?
+1 is the international code for USA...seems strange that a US carrier wouldn't let you text to the US!?
Post your OS and Firmware versions so that people might be able to assist. Also try the Focus forum for more device-specific assistance.

Hotmail calendar and contacts disappear

Hi,
Yesterday the weirdest thing happened on my JB GNex for the first time.
My hotmail contacts and calendar entries have disappeared. Email is fine and using the stock email client with stock OS and unrooted International GSM version phone.
Anyone else experienced this & managed to find a fix?
PS. Temporarily managed to fix by going to settings/apps and clearing the data but next morning all disappear again...
Sent from my Galaxy Nexus using xda premium

Nobody has this problem?
I have just factory reset the phone today at lunch and by late afternoon the contacts and cal entries have disappeared again...anyone at all not experiencing this?
Sent from my Galaxy Nexus using xda premium

Same here
jammw said:
Nobody has this problem?
I have just factory reset the phone today at lunch and by late afternoon the contacts and cal entries have disappeared again...anyone at all not experiencing this?
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
well my girl friend had the same problem on her Galaxy nexus,
and every time i had to remove the Hotmail account and then add it again for the contacts to appear.
but it kept happening to her phone and it never happened to mine.
but after 2 months of this SH*T i decided to add her account to my phone so i'll have her contacts if they disappear and there is something urgent.
so i did add her Hotmail, and after 12hours this SH*T started happening to me too, even when i totally removed her account and mine.
it happens twice everyday.
the only thing i wanna do now is not just restore the phone to default settings, but totally flash a new firmware and clear all cache and try again but i have a lot on my phone to backup.

Wow that's pretty crap - temporarily, I cleared the cache/data under settings/apps which forces the contacts to reappear then did a local export and now I'm importing them at least once or twice a day...its the lamest work around ever if your workaround does work can you let me know pls?
Sent from my Galaxy Nexus using xda premium

Me Three
I'm (not) glad to see others are having this problem too.
I may be in the wrong thread running a Galaxy S2, but this recently started happening to me. I thought it was a combination of new ROM/Kernel (recently switched to Siyah 3.3.d) but have had this same problem with CyanogenMod 9 on both the Kernel they ship as well as Siyah. With Siyah running with Dual Boot and just a single ROM.
Clearing App data for Calendar, Calendar Storage, Contacts, Contacts Storage sometimes helps, but this is getting really annoying.
Does anyone know what the root cause is? I've considered going back to Stock Carrier ROM just to see if this keeps up. I've gone back to backups from weeks ago (when I don't think this was happening) and it now happens. Don't know what else to try.

Hey,
i totally restored to 4.1.1 locked back the phone just in case, and it still happened.
then i unlocked, restored to 4.0.4, no rooting, and it still happen.
i think my hotmail account got "infected" when i added my girlfriend's account.
anyone please help.
anyone has this problem with google mail ?
Sent from my Galaxy Nexus using xda premium

I've been having this issue too - from searching for answers it appears to be a bug with hotmail.
Some people have reported having success with changing the server to debug-m.hotmail.com, or xxx-m.hotmail.com (where xxx is the three letter server code assigned to your hotmail account). Neither of these solutions has worked for me.
I'd love to know what else people have tried.

I habe exactly the same Problem. Habe also tried setting up a different Server. Anyone Wirth a fix?
Sent from my Desire HD using xda app-developers app

anyone restored their phone ?
and restored settings from Google account ?
coz i restored my girlfriend's phone and started fresh with out the saved settings on Google account and until now everything is normal
if you try let me know what happens i'll keep you guys posted.
Sent from my Galaxy Nexus using xda premium

Why is this related to google? This seems to be only a Problem related to hotmail. I'm running a dhd...
Sent from my Desire HD using xda app-developers app

MRACHINI said:
anyone restored their phone ?
and restored settings from Google account ?
coz i restored my girlfriend's phone and started fresh with out the saved settings on Google account and until now everything is normal
if you try let me know what happens i'll keep you guys posted.
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
When I restored the phone on Fri I did it without restoring settings and no luck there in fact today its gotten worst I lost them already three times - this is sooooo annoying now...if its a bug with hotmail is certainly not affecting my mrs iPhone and probably not even windows phone either.
Sent from my Galaxy Nexus using xda premium

OMG.
Thank you guys SOOO much for putting this up. I thought it was just me!!!! I was about to post a thread of my own on this!
Yes, I've been having this issue all of last week. I thought it was my phone and or ROM configs. I can confirm that it's happening on all ICS ROMs. I tried 10 different ROMs, all 100% clean installs. As a matter of fact, I just finished loading Paranoid Android ROM, which is a JB ROM, in hopes that it resolves it.
My Hotmail account is set up as an Exchange account. Randomly, out of nowhere, all contacts, calendars, and emails are cleared, and it has to redownload itself. This is potentially disastrous as I depend very heavily on my Hotmail calendar.
Does anyone have any idea what's happening and what we can do to solve it?
---------- Post added at 05:51 PM ---------- Previous post was at 05:33 PM ----------
After much research, it seems that this is a huge problem with Hotmail that started occurring mid May. I still haven't seen a concrete response from Microsoft regarding this issue.

Last night I deleted the email account under the stock email app and downloaded the free hotmail app from the app store...so far the contacts are intact ...if they disappear again I will update my post.
Sent from my Galaxy Nexus using xda premium

OK they disappeared again, apparently the Google settings have nothing to do with this, its definitely Hotmail.
So i temporarily imported my contacts and switched to gmail it was easy because i already use Google calendar i only use Hotmail for email and contacts.
I already tried switching the m.hotmail.com server but i read that some hotmail users where switched to new servers, so maybe this is the problem.
Sent from my Galaxy Nexus using xda premium

I have seen this happening on my wive's, brother's and my Galaxy Nexus.
All of us have updated to JB.
I have solved this issue with exporting my Live-contacts and importing them to my Google Account.
I will use my Galaxy S3 from now on and my wife wife asked for a new phone, she's more impatient but will get the S3 now anyway.
I think Google does not like Microsoft anymore due to latest lawsuit results.
Anywho I blame Jellbean. :crying:

ajm786 said:
OMG.
Thank you guys SOOO much for putting this up. I thought it was just me!!!! I was about to post a thread of my own on this!
Yes, I've been having this issue all of last week. I thought it was my phone and or ROM configs. I can confirm that it's happening on all ICS ROMs. I tried 10 different ROMs, all 100% clean installs. As a matter of fact, I just finished loading Paranoid Android ROM, which is a JB ROM, in hopes that it resolves it.
My Hotmail account is set up as an Exchange account. Randomly, out of nowhere, all contacts, calendars, and emails are cleared, and it has to redownload itself. This is potentially disastrous as I depend very heavily on my Hotmail calendar.
Does anyone have any idea what's happening and what we can do to solve it?
---------- Post added at 05:51 PM ---------- Previous post was at 05:33 PM ----------
After much research, it seems that this is a huge problem with Hotmail that started occurring mid May. I still haven't seen a concrete response from Microsoft regarding this issue.
Click to expand...
Click to collapse
I can confirm that this is a problem on all ICS/JB ROMs and is therefor not related to a ROM.
now suddenly even my calender items disappeared as well - this is getting really annoying now - will export/import them to google again until MS has sorted this out. anyone reported this already in a MS forum or blog? if not maybe we should do that.

I'm having the same issue here. I was having the issue with the stock ICS ROM on my Samsung Galaxy Nexus. I rooted and flashed the BB Jelly Bean ROM but the problem is still happening. When I delete the account and add it back it syncs. But then the next day the contacts disappear. When I create the account I put in m.hotmail.com. But the next day when I look it says col-m.hotmail.com. I don't think this is the issue, but I also saw comments to try changing to this. It seems to be happening automatically.
Anyway, I noticed that when I go into Hotmail and edit a contact and save it, it syncs. I don't know how long that contact will stay on my phone. So it seems to me that it could be related to identifiying which contacts to synch. I tried changing the synch frequency but that didn't work either.
Does anyone know which Microsoft Hotmail forum we should post this?
- I installed the Hotmail Microsoft + 7 app. I now have my contacts again. I'm not sure if this will work long term. I tried using the app and it crashed, so I plan on continue to use the built in Android mail app. But hopefully the Microsoft app will allow me to synch my contacts. If this doesn't work, I think I'll import them into Google to have as a backup copy.

- I installed the Hotmail Microsoft + 7 app. I now have my contacts again. I'm not sure if this will work long term. I tried using the app and it crashed, so I plan on continue to use the built in Android mail app. But hopefully the Microsoft app will allow me to synch my contacts. If this doesn't work, I think I'll import them into Google to have as a backup copy.[/QUOTE]
I've had the app since last night and for me all contacts and calendar entries have stayed put and not disappeared once. I will stick with the app for a while but would like to go back to stock app if/when fixed.
Sent from my Galaxy Nexus using xda premium

I posted my issue on answers.Microsoft forum. The only response I got was to install the Microsoft App. I also would like the stock android app to get fixed, but I'm not sure if the issue is with Android or Microsoft.
I'm not able to provide a link:
•To prevent spam on the XDA forums, ALL new users prevented from posting outside links in their messages. After approximately 10 posts, you will be able to post outside links. Thank you for understanding!

Same problem on stock 4.1.1 Galaxy Nexus
I've got the same problem too on the official stock 4.1.1 Jellybean update. My contacts and calendar go completely missing and removing/adding the account only makes it work for a day or so and then it disappears again. Email still syncs fine.
As someone reported in this thread Hotmail is still working fine with their iPhone, and it is working fine with my Windows Phone... I'm pretty sure this is Google's fault. It makes my phone near useless, that's for sure.
This better get fixed soon! If someone finds or hears about a fix, post it here and let everyone know!

Galaxy S3 Contacts DISAPPEARED...

So basically my SIM contacts which I manually entered one by one disappeared once again today... (The reason I manually entered my contacts is because I changed my SIM to a microSIM and my carrier ROGERs refuses to transfer it for me...)
Running all stock Rogers ICS, no root no nothing..
This disappearing issue was present on all my other Galaxy S3s from Rogers which I exchanged due to flimsy battery cover (hairline cracks) and WiFi random disconnecting issues...
(**Note: ticking display only SIM contacts do not work, ticking another display option and switching it back to only display SIM do not work, rebooting the phone do not work, removing the battery do not work, and syncing option turn on and syncing do not work..)
The issue will be solved if I remove the SIM card and reinsert it, or factory reset the phone. By doing this, it is a temporary fix, I realized that all my SIM contacts will disappear again after a few days.
The only way I can prevent this is to save all my contacts in my Phone Memory or in the cloud Google Sync (I don't trust my privacy with Google though)...
What is happening.... Is this a known ICS bug?? (I used Froyo and Gingerbread on my Galaxy S Captivate and Galaxy S2 Skyrocket LTE....
I have used android since the first Galaxy S (captivate) and I never had this issue before..

Check if it helps
Try and see if you can make a backup of you contact with a google account. Therefore all your contact will be backup there instead of your sim. That way you will never lose them.
Also you can check, while in contact hit menu and see if there is a option: Contact to Display". click it & see if it give you an option to select sim or phone. if it does. select either of them to see if your numbers are there.
Maybe this might solve your problem.
Hope this helps.

Don't trust your privacy with Google?
May I ask why? You're using a Google phone. Syncing a phone to Google servers so you can use your branded Google os phone.
And in terms of someone using mischevious ways to illegally access your contacts. Id be more concerned with your internet provider than Google.
But anyway. Hope you get it fixed mate. May I offer a solution? Have you asked your provider for maybe just a brand new sim? And why have they said no to transferring your contacts? To my knowledge they can't really refuse you, or the store you went to is just a bunch of dicks.
Also. If you have best buy near you. Ask them for some help. Mobile guy here. At my store we would do it no questions asked no charge just to help a fellow out.
Sent from my SAMSUNG-SGH-I747 using xda premium

As I mentioned in the OP, I ticked the contacts display to SIM only...
@ThatJawn
I know I am using a Google Phone, but the only thing I would ever sync with them is my GMail account and my Google Play Apps...
I do not sync any personal contacts/appointments and of course contact numbers and addresses with them ever since I started using my Galaxy S1 Captivate...
Yes, the store I went to was a bunch of dicks... I don't know if you know the Canadian carrier Rogers Wireless, they are shady people and some of them are just straight up dumb....
Basically my microSIM is a new card.. But for some reason Rogers' new LTE microSIMs do not have the normal SIM cutout adapter... So it makes it difficult to transfer my old contacts from my GS2 Skyrocket LTE to my GS3. The store has a freakin' multiSIM reader, but the teenage chick at that Rogers store in Downtown Toronto did not know how to operate.

Hmm try to catch a different person?
Or go to best buy? Or say like a Walmart or anywhere else they sell mobile phones. I'm sure they wouldn't have any issues doing it for you.
Sent from my SAMSUNG-SGH-I747 using xda premium

I too don't trust Google with contacts n such. So here is what I do:
Installed "Go Contacts" app.
Always keep it frozen and use only when I need to backup.
This app has option to export contacts. In case of any issue, you could import from the exported file.
You could create as many backups as you want since the exported file gets created with the timestamp as name.
Sent from my SAMSUNG-SGH-I747 using XDA Premium 4 mobile app

Merge "Me" with Google Contact info

Okay, I've searched extensively both here and on Google, and my powers of finding stuff have failed me. I'm finding a lot of similar requests, but none of them are asking exactly what I need. So, if I have somehow missed this somewhere, I apologize, but after two days of trying various search terms, I'm giving up and just asking.
I just bought the S3, and so far, I seriously love it. I just have one question that I can't seem to fix. The "me" contact pulled in my Google+ profile information, but it didn't pull in my Facebook data (I have the app, and have it syncing, and it works for everyone else) but more importantly to me, it's not syncing with my Google Contact for myself. My name is exactly the same, and the contact file is even linked to the Google+ profile. I even tried going in and making the same email address the default in both listings, but nothing seems to make them merge. The "Join Contact" option doesn't show up at all for the "me" contact, and when I try to join from the google contact listing, it doesn't give me the "me" contact as an option. I don't know if it's something I'm no doing right in the Google+ vs Contacts sync, since they each have a different profile picture and I can't seem to fix that either, but I have no idea if that's the same problem as getting my local profile contact to sync with my google contact, since the local is pulling from the G+ account. Gah. It's by no means a del breaker, it just drives me a little crazy to have duplicate information anywhere, plus, now I have to remember to update my own contact information in two places if I want it to show up for both, which is mildly irritating. Anyone have any ideas?
At the moment, I'm running stock rom, not rooted. I'll get around to rooting eventually, but to be honest I'm waiting to see who gets a working JB rom first, Samsung or Cyanogenmod, since I've had problems getting official samsung updates rooted, even with the stock rom, on other devices in the past. That being said, if the solution to my problem is to root and run a utility, I'm not above doing that either.

the problem is linked to this http://forum.xda-developers.com/showthread.php?t=1726677. if you enter your own phone number it should work.

klownk said:
the problem is linked to this http://forum.xda-developers.com/showthread.php?t=1726677. if you enter your own phone number it should work.
Click to expand...
Click to collapse
I don't think that's the same problem. My number in the "about device" setting is correct. The phone knows what the number is. This is purely a Samsung TouchWhiz contacts thing - they have a "Me" contact that is stored separately on the phone from your Google contacts. That contact does not sync with Google or any other service, and thus far, I have found no way to merge it with a sync'd contact, or tell it to use a specific contact as "me" rather than create the new listing. I did find that you could link the "me" contact with a Google+ profile, so that's what I finally ended up doing. I deleted myself out of contacts, put the information in my Google+ profile as private, and linked that to "me". I even talked to Samsung tech support about it, and was basically told it was working as intended.

Girrlkitty said:
Okay, I've searched extensively both here and on Google, and my powers of finding stuff have failed me. I'm finding a lot of similar requests, but none of them are asking exactly what I need. So, if I have somehow missed this somewhere, I apologize, but after two days of trying various search terms, I'm giving up and just asking.
I just bought the S3, and so far, I seriously love it. I just have one question that I can't seem to fix. The "me" contact pulled in my Google+ profile information, but it didn't pull in my Facebook data (I have the app, and have it syncing, and it works for everyone else) but more importantly to me, it's not syncing with my Google Contact for myself. My name is exactly the same, and the contact file is even linked to the Google+ profile. I even tried going in and making the same email address the default in both listings, but nothing seems to make them merge. The "Join Contact" option doesn't show up at all for the "me" contact, and when I try to join from the google contact listing, it doesn't give me the "me" contact as an option. I don't know if it's something I'm no doing right in the Google+ vs Contacts sync, since they each have a different profile picture and I can't seem to fix that either, but I have no idea if that's the same problem as getting my local profile contact to sync with my google contact, since the local is pulling from the G+ account. Gah. It's by no means a del breaker, it just drives me a little crazy to have duplicate information anywhere, plus, now I have to remember to update my own contact information in two places if I want it to show up for both, which is mildly irritating. Anyone have any ideas?
At the moment, I'm running stock rom, not rooted. I'll get around to rooting eventually, but to be honest I'm waiting to see who gets a working JB rom first, Samsung or Cyanogenmod, since I've had problems getting official samsung updates rooted, even with the stock rom, on other devices in the past. That being said, if the solution to my problem is to root and run a utility, I'm not above doing that either.
Click to expand...
Click to collapse
anyone found a solution for this one?

neoyoli said:
anyone found a solution for this one?
Click to expand...
Click to collapse
So any1 knows is it possible ??

It won't sync either.
Sent from my SGH-T999 using Tapatalk

Yeah, I never did find a solution. It still irritates me occasionally.

New Year, same Problem
Hi guys,
I know this thread is a little old but I am having this problem now using the Google phone app on Android L / unofficial CM12.
Anyone have a solution for either merging a contact to the "me-account" or just getting the system to recognize the number on my sim? (Settings / About phone / Status / My phone number -> Unknown)
Have a good one

Ok I was having the same issue with my galaxy s5. I fixed it by going into "connections" entering into my Samsung account and editing my profile to include my phone number. G+ now syncs with "my info" without issue