No USB connection to computer - Not the usual driver issue - Samsung Galaxy Nexus

Hey all,
I picked up a used Nexus (VZW version) about a month ago and have been struggling with this issue. No matter what I've tried, I cannot get the phone to connect to any type of PC in MTP or PTP mode. I have been able to get it to connect in Fastboot mode on a PC, but that's about it.
I've tried NUMEROUS fixes after scouring the net for the past three weeks. I've tried on a Mac using Android Transfer, on an XP and Windows 7 PC using various drivers and toolkits, even the SDK, but nothing seems to work. I've used official Samsung drivers, naked drivers, wug's toolkit, another Nexus toolkit, pdanet, but none produced a different result. At one point I noticed that the pins on the USB terminal were bent and even went as far as replacing the USB port. I used factory Samsung cables and any other that I could get my hands on, but still no luck. It seems that the phone is not sending any type of signal for the computer to respond to. I get nothing popping up in Device Manager, not even an "unknown device" warning from Windows.
At this point I have to assume there is some sort of software issue (phone side) that is preventing the connection, but I don't know what. I thought I had a lead last week with changing something using the PhoneUtil settings, but I can't seem to find the right *, #, number combo to get into the settings.
Any ideas would be appreciated...I'm really not sure what my next step is.
Thanks in advance.

If fastboot devices lists your device when booted into the bootloader, I doubt this is a HW issue. Since you already tried so much, I can only write what I would do in your case:
1) get a clean install of Windows (XP or 7, doesn't matter). No restore point stuff, format C:\ and reinstall using the DVD.
2) do NOT install any drivers yet
3) open device manager
4) connect your GNEX and watch for changes
If you do see an unknown device now, update its driver using the naked driver.

Thanks for the suggestion. I'm gonna give that a shot in the morning and I'll report back.
The only other possibility that I could come up with was firmware. But I'm guessing that it since I tried stock 4.0.4 and 4.1.1 that it rules that out.
Sent from my Galaxy Nexus using Tapatalk 2

Ok, so after a clean install of XP, including formatting the drive, I still get no response in the Device Manager when I plug in my phone.
Sent from my Galaxy Nexus using Tapatalk 2

CCivale said:
Ok, so after a clean install of XP, including formatting the drive, I still get no response in the Device Manager when I plug in my phone.
Sent from my Galaxy Nexus using Tapatalk 2
Click to expand...
Click to collapse
Unexpected. Does your phone react when you connect it to the PC (starts charging, mentions 'connected as a media device')?

Yeah, I know. I'm baffled. No, doesn't show that it is charging, unless I turn it off completely. And no, doesn't say anything about being connected to the computer.
Sent from my Galaxy Nexus using Tapatalk 2

CCivale said:
Yeah, I know. I'm baffled. No, doesn't show that it is charging, unless I turn it off completely. And no, doesn't say anything about being connected to the computer.
Sent from my Galaxy Nexus using Tapatalk 2
Click to expand...
Click to collapse
It could be worth a try to inspect your USB port. Use a flashlight to see if something is bent or damaged inside.

If you are talking about the one on the phone, I replaced it about 2 weeks ago with a brand new one.
Sent from my Galaxy Nexus using Tapatalk 2

CCivale said:
If you are talking about the one on the phone, I replaced it about 2 weeks ago with a brand new one.
Sent from my Galaxy Nexus using Tapatalk 2
Click to expand...
Click to collapse
Oh yeah right, I didn't re-read your OP. Looks like I'm out of ideas for this one, sorry.

Have you tried switching to a higher priority USB port? There should be a few on the back of your tower (assuming its a tower).

Petrovski80 said:
Oh yeah right, I didn't re-read your OP. Looks like I'm out of ideas for this one, sorry.
Click to expand...
Click to collapse
No problem. Thanks for the ideas though. At least I'm somewhat narrowing it down. In the meantime, I picked up an OTG cable so I can load media files, and that seems to be working well.
Sent from my Galaxy Nexus using Tapatalk 2

063_XOBX said:
Have you tried switching to a higher priority USB port? There should be a few on the back of your tower (assuming its a tower).
Click to expand...
Click to collapse
I've been trying on multiple laptops and trying all of the USB ports, but no luck with any of them.
Sent from my Galaxy Nexus using Tapatalk 2

Related

Computer doesn't recongnize mass storage and Kies cannot recognize phone either

Apparently, when I plug my phone in computer to put some files, pictures to phone, my computer doesn't recognize the phone's mass storage and neither do Kies
The message from the computer is : USB Device Not Recognized. One of the USB devices attached to this computer has malfunctioned, and Windows does not recognize it. For assistance in solving this problem, click this message.
I thought there was something wrong with rom i installed, and tried unroot the phone, restored it to orignial rom. However, the problem is still there.
Please help me . Thank you for reading.
Usbdeview?
Sent from my SGH-T989 using xda premium
Teo032 said:
Usbdeview?
Sent from my SGH-T989 using xda premium
Click to expand...
Click to collapse
What about usbdeview that i can use to fix my issue?
kiddo94 said:
What about usbdeview that i can use to fix my issue?
Click to expand...
Click to collapse
Did you use the USB cable that came with the phone? I noticed mine doesn't come up on the pc unless I use the cable that came with it, otherwise with any other cable is just charges and nothing more.
same ol same ol
kiddo94 said:
Apparently, when I plug my phone in computer to put some files, pictures to phone, my computer doesn't recognize the phone's mass storage and neither do Kies
The message from the computer is : USB Device Not Recognized. One of the USB devices attached to this computer has malfunctioned, and Windows does not recognize it. For assistance in solving this problem, click this message.
I thought there was something wrong with rom i installed, and tried unroot the phone, restored it to orignial rom. However, the problem is still there.
Please help me . Thank you for reading.
Click to expand...
Click to collapse
I have same EXACT issue, i even tried on linux and no avail
my computer wont recognize my stock GB 2.3.5 T989.
1-i have usb debug mode on
2-when i tried with winXP=nothing, with linux lusb showed/detecting =nothing.
3-battery charges fine.
4-using aftermarket cable
So my questions are:
a-bad usb hardware?
b-bad gingerbread? (factory reset and no change)
c-will rooting/flashing help?
thanks!
Dark Nightmare said:
Did you use the USB cable that came with the phone? I noticed mine doesn't come up on the pc unless I use the cable that came with it, otherwise with any other cable is just charges and nothing more.
Click to expand...
Click to collapse
for real?!!!! could this really be the issue? WTF Samsung!!!!.....ok , so where do i get an oem cable? i using HTC.
Thanks man!
Just cable? Will rooting help? Cmon guys this sucks
Dark Nightmare said:
Did you use the USB cable that came with the phone? I noticed mine doesn't come up on the pc unless I use the cable that came with it, otherwise with any other cable is just charges and nothing more.
Click to expand...
Click to collapse
Yes i use the cable that came up with the phone but it doesn't help. My phone was working completely fine before until now :/.
kiddo94 said:
Yes i use the cable that came up with the phone but it doesn't help. My phone was working completely fine before until now :/.
Click to expand...
Click to collapse
I would suggest buying a new cable and trying that. Seems a lot of users are encountering this lately. The wires that carry data fail, but the wires that carry power still function. It doesn't have to be a Samsung branded cable, but one specifically for charging/data for the SGH-T989. It happened to me both on this phone, and my Transformer. Both times it was solved by using a new cable.
Your local electronics store should carry what you need. Good luck!
Sent from my SGH-T989 using xda premium
Android Revolution said:
I would suggest buying a new cable and trying that. Seems a lot of users are encountering this lately. The wires that carry data fail, but the wires that carry power still function. It doesn't have to be a Samsung branded cable, but one specifically for charging/data for the SGH-T989. It happened to me both on this phone, and my Transformer. Both times it was solved by using a new cable.
Your local electronics store should carry what you need. Good luck!
Sent from my SGH-T989 using xda premium
Click to expand...
Click to collapse
can you please point me to a specific cable? some on here have tried without any luck. got a pic?
Android Revolution said:
I would suggest buying a new cable and trying that. Seems a lot of users are encountering this lately. The wires that carry data fail, but the wires that carry power still function. It doesn't have to be a Samsung branded cable, but one specifically for charging/data for the SGH-T989. It happened to me both on this phone, and my Transformer. Both times it was solved by using a new cable.
Your local electronics store should carry what you need. Good luck!
Sent from my SGH-T989 using xda premium
Click to expand...
Click to collapse
I tried it. No help :/. I think it is the phone's usb port that makes this problem. Probably I'll send it to samsung company to have it fixed.
Before u diagnose the phone as the issue i would check and try plugging it to another pc besides the one that doesnt detect it because i have the same issue with my main pc. When i plug it it opens up as an unreadable drive, it wount open or anything, but when i plug it to my laptop it works perfect.
kind of wierd but it works. i also tried installing kies and didnt help at all. now it it still doesnt work than yea probably the phone.
drzprettyboy30 said:
Before u diagnose the phone as the issue i would check and try plugging it to another pc besides the one that doesnt detect it because i have the same issue with my main pc. When i plug it it opens up as an unreadable drive, it wount open or anything, but when i plug it to my laptop it works perfect.
kind of wierd but it works. i also tried installing kies and didnt help at all. now it it still doesnt work than yea probably the phone.
Click to expand...
Click to collapse
Yah, it's probably the phone. I tried plug it in my brother's laptop and computer (Kies installed) and still nothing happens.
Allgamer had a similar problem. Turns out it was his cable
Sent from my SGH-T989 using xda premium
Try the free wifi explorer from the marketplace.
Sent from my HTC Vision using xda premium
Also remove sim, sd card, and battery for a bit then replace. Also, get the most "official" cable you can. I'm working with an old evo cable and an old g2 cable. Some of the car charging ones/generics won't play nice. Try blowing (light laughing allowed) into the port.
Sent from my HTC Vision using xda premium
Wipe/reflash.
Sent from my HTC Vision using xda premium
Finally!!
Ok here is what i did:
1-enable EHCI on your computer from device manage >> http://www.intel.com/technology/usb/ehcispec.htm
2-took a portable toothbrush with isoprop (swabbing alcohol)
3-took my phone to the gas station ...25c air and dried the crap out of it
4-wipe/reset my phone from fast boot menu (not android menu)
5-got an LG "B" data cable...
voila monsieur !!!! i dont know which was the silverbullet but i aint complainin.
However, it was still nice to know that Samsung is a no questions asked manufacturer.
Someone was having the same issues as mine in russia, and he said ICS 4.0 did it and is waaaaaaaaaaay better for this phone. Im gonna give this to a friend and WILL NOT touch these till ICS 4 officially comes out here. Tooo much hassle and ive got too much info riding on it (phone). <<personal opinion

Phone is ruined?

So, I think I am screwed.
I am going to preface this by saying that I am very familiar with Android phones and am certainly not a noob. However, i am stumped here.
A few hours ago I tried updating my girlfriends phone to the latest version of MIUI 4. Well, it turns out that I was the poor guinea pig who found out for everyone that the uploaded file did indeed have an MD5 mismatch.
Anyhow, this borked my recovery (supposedly because a new kernel/cwm version was baked in to this flash).
Ok, I thought, I'll just put the phone in "Download Mode" and Odin back to stock and start over.
WRONG
The phone is NOT RECOGNIZED ON ANY COMPUTER. Not two different laptops running Windows 7 64-bit. Not a desktop running Windows 7 32-bit and not a Linux Box.
This isn't the typical "unrecognized device" error. I literally mean that it is NOT SEEN by any of these machines. There is no Windows "ding" or "noise" when it is plugged in. Nothing shows up in device manager as an unrecognized device. Nothing happens when I plug it in to my Linux machine.
I have tried FOUR different cable. The original Epic cable. My Epic Touch cable (which used to work great). A cable from a Nook Simple Touch and a cable from an HTC phone.
I am 99% certain that this is a hardware error and her phone is now ruined. She does not have TEP (she cancelled it for some reason -_-).
Has anyone ever heard of this? It can't be a driver issue because it would at least be seen by one of my devices correct? Or there would at least be a Windows "sound" when it is plugged in? The phone charges when connected, but nothing more whatsoever. I had issues in the past because of driver issues or bad cables. But, the fact of the matter is that the other day (when the phone was working fine) we plugged it into a computer and it would not recognize the phone at all (as I explained earlier). Even when storage was mounted, not a single thing was detected even though it used to work.
Sorry for the long winded and redundant post... It's quite late and i've been trying to fix this without freaking the woman out for the past 3+ hours. Driving me insane!
Anyone have any ideas? Or, any options I can take for if it truly is a lost cause?
Thanks everyone
uninstall all other phone drivers. Reboot. Install the drivers here : http://forum.xda-developers.com/showthread.php?t=728929
Windows is very very picky with drivers. If that doesn't work none of the cables you have used is a blackberry. I would say go out and buy a good blackberry cable or at least a good thick cable. Try another USB port as well. You can even try a fresh install of windows. If all fails then the USB is borked. Or it is dirty... see if you can't clean it out if you can see any lint or other gunk.
Sent From My Sprint Galaxy Nexus via XDA Premium
Try with your battery and SD card out. Sorry to hear this happened to you.
Sent from my GT-P7510 using Tapatalk 2
Battery out has worked for me in the past. Dude, good luck.
Sent from my SPH-D700 using XDA App
EmperorX said:
So, I think I am screwed.
I am going to preface this by saying that I am very familiar with Android phones and am certainly not a noob. However, i am stumped here.
A few hours ago I tried updating my girlfriends phone to the latest version of MIUI 4. Well, it turns out that I was the poor guinea pig who found out for everyone that the uploaded file did indeed have an MD5 mismatch.
Anyhow, this borked my recovery (supposedly because a new kernel/cwm version was baked in to this flash).
Ok, I thought, I'll just put the phone in "Download Mode" and Odin back to stock and start over.
WRONG
The phone is NOT RECOGNIZED ON ANY COMPUTER. Not two different laptops running Windows 7 64-bit. Not a desktop running Windows 7 32-bit and not a Linux Box.
This isn't the typical "unrecognized device" error. I literally mean that it is NOT SEEN by any of these machines. There is no Windows "ding" or "noise" when it is plugged in. Nothing shows up in device manager as an unrecognized device. Nothing happens when I plug it in to my Linux machine.
I have tried FOUR different cable. The original Epic cable. My Epic Touch cable (which used to work great). A cable from a Nook Simple Touch and a cable from an HTC phone.
I am 99% certain that this is a hardware error and her phone is now ruined. She does not have TEP (she cancelled it for some reason -_-).
Has anyone ever heard of this? It can't be a driver issue because it would at least be seen by one of my devices correct? Or there would at least be a Windows "sound" when it is plugged in? The phone charges when connected, but nothing more whatsoever. I had issues in the past because of driver issues or bad cables. But, the fact of the matter is that the other day (when the phone was working fine) we plugged it into a computer and it would not recognize the phone at all (as I explained earlier). Even when storage was mounted, not a single thing was detected even though it used to work.
Sorry for the long winded and redundant post... It's quite late and i've been trying to fix this without freaking the woman out for the past 3+ hours. Driving me insane!
Anyone have any ideas? Or, any options I can take for if it truly is a lost cause?
Thanks everyone
Click to expand...
Click to collapse
This might seem really crazy but i had the exact same problem about a year ago. It wasn't the cable, computer or the drives.
check the little connector piece in the phone where cable meets the phone. Its a small copper piece that can be notorious for bending up or down. I could charge my phone like you but couldn't figure out why the hell it wasnt syncing so try that and i could guess that's the issue. since its your gf's then Im sure she has some tweezers that an bend it back up but be very careful.
seoulseek80 said:
This might seem really crazy but i had the exact same problem about a year ago. It wasn't the cable, computer or the drives.
check the little connector piece in the phone where cable meets the phone. Its a small copper piece that can be notorious for bending up or down. I could charge my phone like you but couldn't figure out why the hell it wasnt syncing so try that and i could guess that's the issue. since its your gf's then Im sure she has some tweezers that an bend it back up but be very careful.
Click to expand...
Click to collapse
Tried bending it yesterday as I really think the connector is the issue. No dice
Sent from my SPH-D710 using xda premium
xboxfanj said:
Try with your battery and SD card out. Sorry to hear this happened to you.
Sent from my GT-P7510 using Tapatalk 2
Click to expand...
Click to collapse
Tried this as well
Sent from my SPH-D710 using xda premium
seoulseek80 said:
This might seem really crazy but i had the exact same problem about a year ago. It wasn't the cable, computer or the drives.
check the little connector piece in the phone where cable meets the phone. Its a small copper piece that can be notorious for bending up or down. I could charge my phone like you but couldn't figure out why the hell it wasnt syncing so try that and i could guess that's the issue. since its your gf's then Im sure she has some tweezers that an bend it back up but be very careful.
Click to expand...
Click to collapse
Also, the connector is physically bent. I'm going to try and bend it again today. The sides visibly form an ever so slight "u" shape.
I took the phone apart as well last night to get a better look. That piece does not appear to be interchangeable whatsoever. The entire input is like, awkwardly soldered to the system board...
Sent from my SPH-D710 using xda premium
Fiddling with the connector is not helping. I think I can safely say that this is a lost cause.
Sent from my SPH-D710 using xda premium
... you've failed to even read my suggestion?
Sent From My Sprint Galaxy Nexus via XDA Premium
ÜBER™ said:
... you've failed to even read my suggestion?
Sent From My Sprint Galaxy Nexus via XDA Premium
Click to expand...
Click to collapse
I've tried everything you suggested aside from reformatting windows.
Sent from my SPH-D710 using xda premium
EmperorX said:
I've tried everything you suggested aside from reformatting windows.
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
Blackberry cable? I know it seems miniscule but I've seen it before.
Sent From My Sprint Galaxy Nexus via XDA Premium
Uninstall the drivers, reboot, and do not install any driver. Connect to pc via usb and see if it finds the drivers and reads correctly on it's own.
Sent from my SPH-D700 CM9 ANDROID 4.0.4
Zeinzu said:
Uninstall the drivers, reboot, and do not install any driver. Connect to pc via usb and see if it finds the drivers and reads correctly on it's own.
Sent from my SPH-D700 CM9 ANDROID 4.0.4
Click to expand...
Click to collapse
Tried that as well
Sent from my SPH-D710 using xda premium
ÜBER™ said:
Blackberry cable? I know it seems miniscule but I've seen it before.
Sent From My Sprint Galaxy Nexus via XDA Premium
Click to expand...
Click to collapse
Working on getting one now
Sent from my SPH-D710 using xda premium
Tried the blackberry cable. Still nothing. I guess it lived a good life
Sent from my SPH-D710 using xda premium
EmperorX said:
Tried the blackberry cable. Still nothing. I guess it lived a good life
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
you could get it JTAG'd. I'd Google for jtag services which will unbrick a hard brick. I doubt sprint will replace it unless you have a cool rep.
Sent From My Sprint Galaxy Nexus via XDA Premium
ÜBER™ said:
you could get it JTAG'd. I'd Google for jtag services which will unbrick a hard brick. I doubt sprint will replace it unless you have a cool rep.
Sent From My Sprint Galaxy Nexus via XDA Premium
Click to expand...
Click to collapse
Do you think a JTAG would work? I truly think that this is a problem with the actual USB connector (we had problems with it before it got "stuck", EX: It wouldn't mount USB storage on any machines... Not detected at all when plugged in, aside from being charged). It isn't actually bricked... If my recovery would not have been wiped out by flashing the ROM with a bad MD5 OR, if I could get it to work on a PC/Linux machine I could easily Odin/Heimdall. I'm not exactly sure what a JTAG is, but I am 99% sure that I could fix this if it weren't for some crazy ass hardware issue. I'll try calling around.
Thanks man.
Its a direct communication with the board, is what I've grasped from hearing and reading about it. With this and a program it should rewrite things and allow you to flash things. Although now that I think about it your not hard bricked if you can get into Odin. And jtag usually puts it into download mode. Although I'm sure you can flash the stock firmware via jtag. Like I said Google things
Sent From My Sprint Galaxy Nexus via XDA Premium
ÜBER™ said:
Its a direct communication with the board, is what I've grasped from hearing and reading about it. With this and a program it should rewrite things and allow you to flash things. Although now that I think about it your not hard bricked if you can get into Odin. And jtag usually puts it into download mode. Although I'm sure you can flash the stock firmware via jtag. Like I said Google things
Sent From My Sprint Galaxy Nexus via XDA Premium
Click to expand...
Click to collapse
I found replacement power connectors for 5 bucks online... I am pretty skilled with soldering though (i own a tech company lol). Hmmmm
Sent from my SPH-D710 using xda premium

I've Scoured and Searched need help

Ok here goes the best to say i just got an epic 4g and i really really wanna keep this phone. First things first I installed the update to the phone for FC 09 i feel kinda dumb now for doing that. The phone now just constantly reboots when the screen comes on after it being off. As well usb is not recognized ive tried everything new cables other cables other computers other drivers official drivers. I would like to some how get off the fc 09 update but theirs no way for odin or even hemidell to recognize my device. Can anyone please help me out
Well, it's worth trying make sure to cover all your bases again to get Odin to work. It shouldn't be that difficult to get it to work. I have no problem, even with stock cables. Worst case scenario, you're bone stock, so you may be able to get Sprint to take care of the issue for you.
Sent from my SPH-D700 using xda premium
propjockey said:
Well, it's worth trying make sure to cover all your bases again to get Odin to work. It shouldn't be that difficult to get it to work. I have no problem, even with stock cables. Worst case scenario, you're bone stock, so you may be able to get Sprint to take care of the issue for you.
Sent from my SPH-D700 using xda premium
Click to expand...
Click to collapse
without the usb connecting is their any way for odin to connect I've used every possible driver for the phone and others from devices similar is their other drivers then just the usb driver i use to have a lg optimas s and i needed like 3 drivers to ever get that thing connected
Try uninstalling all device drivers you don't need for other devices and the epic. Reboot, do a reinstall, and reboot again. Try connecting again, and give it some time. If drivers aren't installing still after a few minutes, unplug and plug in again. Give it a min or two to finish installing the drivers. Open Odin and try one more time. If it lists a com port in yellow, you've done it. Otherwise I'm unsure why it's not connecting. Also, try the different cables if drivers aren't installing. And use different USB Ports on your computer if issues persist.
Sent from my SPH-D700 using xda premium
All that other stuff and use a different computer.
Sent from my SPH-D700 using Tapatalk 2
Did you get it figured out?
Sent from my SPH-D700 using xda premium
What OS are you attempting to use. Vista and 7 were picky for me the try to use the phone initially as a mass storage device. Is it trying to connect and failing to associate the drivers or just nothing at all? Sometimes a battery pull and mashing buttons for 20 seconds then plugging in with odin open, with no battery helps.
My main computer is windows xp pro service pack 3 ive installed the particalur drivers it charges through usb but that is all. still havnt figured it out my other computer is windows 7 ultimate and it doesnt recognize it there either ive also tried loading it through a hub with no go but ill try some of the things you guys said again and make shure to follow them to the key
You should only need the Samsung drivers to get it to connect. I always use a USB port on the back of the tower instead of a front port. Sometimes they can be flaky. Good luck.
Sammy drivers:
http://www.samsung.com/us/support/owners/product/SPH-D700ZKASPR
Sent from my SPH-D700 using xda premium
probably going to take it back to sprint next week i bought off of someone else becuase i wanted a new phone. I'll pay the 35 to get it replaced thanks for all those who have helped me out its greatly appreciated
Yepper. But that is a good point too, I cannot get my epic or epic touch to connect without plugging into a USB port integrated into the motherboard. Even then I sometimes have to plug and unplug a couple quick times. Mine are still picky too.
I had to go to samsung website and download the drivers for the epic from there. Also try different usb ports. A good thick blackberry cable has never failed me.
Sent from My Epic Ice Cream Sandwich With Sprinkles!!!

[Q] USB connection Issues

For the past few days i have been racking my brain trying to figure out what went wrong.
For some reason I can no longer connect my phone to my computer to transfer/move files. it acts as if the drivers will not take. when i check the device manager it reads SAMSUNG_Android with the yellow !
I have reinstalled lastest drivers from Samsung site, removed all drivers and tried from Kies software/ rebooted pc and phone countless times. tired my laptop where it use to always work and same results. One this i did notice was at some point i got an error on my internal sd card and that i should format it. I backed up all files via ftp formated the internal sd and tried again.. all with the same results. I have also tried 3 different cables.
PCs both windows 7 one 32bit the other 64.
Phone e4gt rooted FI27, everything else stock
All and Any Help greatly Appreciated.
Here it comes!!
I'm hoping that I'm wrong BUT, that is exactly how my EMMC brick started. Let us know if your phone just shuts down and the only thing you will get is a blue light. There us nothing you can do then but take it back to Sprint for a free replacement. I couldn't figure my USB issues out for maybe a week and then it just died when i plugged it in to transfer photos I'd just taken 30 seconds before it died. Lets hope I'm wrong but I'm writing this with my new phone ate the exact same symptoms with my previous Sammy. Try to get your internal memory backed up now! Boot your CWM and mount your external USB. I wished I'd have.
Try a brand new cable and see if that helps. This phone seems to be especially intolerant of if connections.
Sent from my SPH-D710 using Tapatalk 2
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Thread moved
Teknician said:
I'm hoping that I'm wrong BUT, that is exactly how my EMMC brick started. Let us know if your phone just shuts down and the only thing you will get is a blue light. There us nothing you can do then but take it back to Sprint for a free replacement. I couldn't figure my USB issues out for maybe a week and then it just died when i plugged it in to transfer photos I'd just taken 30 seconds before it died. Lets hope I'm wrong but I'm writing this with my new phone ate the exact same symptoms with my previous Sammy. Try to get your internal memory backed up now! Boot your CWM and mount your external USB. I wished I'd have.
Click to expand...
Click to collapse
Not sure what you mean by boot my CWM. External memrory is ok I can just pull that out. the internal I backed up with FTP was a pain but i did it. I hope you are wrong about the phone dying out on me I am sure they will give me a referb if that is the case.
dberend said:
Try a brand new cable and see if that helps. This phone seems to be especially intolerant of if connections.
Sent from my SPH-D710 using Tapatalk 2
Click to expand...
Click to collapse
I tried 3 different cables I have another in the car I will give that one a shot as well. Just odd how all of a sudden i started getting this problem.
ALpHaMoNk said:
Not sure what you mean by boot my CWM. External memrory is ok I can just pull that out. the internal I backed up with FTP was a pain but i did it. I hope you are wrong about the phone dying out on me I am sure they will give me a referb if that is the case.
I tried 3 different cables I have another in the car I will give that one a shot as well. Just odd how all of a sudden i started getting this problem.
Click to expand...
Click to collapse
ok tried cable that i had in the car and same thing
I still say try a brand new cable. When I first had this issue I tried 3 or 4 old ones before buying a new one.
Today my brothers nexus s wouldn't charge except with one particular cable. I think that the cable and port are still within individual tolerances but together there is just too much play in the connection.
Sent from my SPH-D710 using Tapatalk 2
dberend said:
I still say try a brand new cable. When I first had this issue I tried 3 or 4 old ones before buying a new one.
Today my brothers nexus s wouldn't charge except with one particular cable. I think that the cable and port are still within individual tolerances but together there is just too much play in the connection.
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took your advice and tried a brand new cable. I am stil having the same issue. anything else i can try? I tried with both usb debugging on and off still same issue
Damn, I was sure that'd work. I guess if you were able to back it up it's time for a replacement.
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dberend said:
Damn, I was sure that'd work. I guess if you were able to back it up it's time for a replacement.
Sent from my SPH-D710 using Tapatalk 2
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i was really trying to avoid the replacement. it was worth a shot trying the replacement cord

Computer doesn't recognize phone

When I plug my phone pc gives me error that it doesn't recognize the USB device. I tried to adb to phone, still no luck. I was on cm11, reinstall rom. I uninstall driver from device manager, and adb drivers. Still can't connect. I was reading on the Internet maybe the device is bad. I had my nexus for 2 years and I never had this problem. Adb and my computer would always recognize my device. The thing that sucks my Verizon contract expired so I cancel my service. I was going to program my phone for page plus, but I can't because my computer won't recognize my phone. I had to activate my Samsung fascinate with page plus, but it sucks cuz I really wanted my nexus, can anyone help?
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allcity187 said:
When I plug my phone pc gives me error that it doesn't recognize the USB device. I tried to adb to phone, still no luck. I was on cm11, reinstall rom. I uninstall driver from device manager, and adb drivers. Still can't connect. I was reading on the Internet maybe the device is bad. I had my nexus for 2 years and I never had this problem. Adb and my computer would always recognize my device. The thing that sucks my Verizon contract expired so I cancel my service. I was going to program my phone for page plus, but I can't because my computer won't recognize my phone. I had to activate my Samsung fascinate with page plus, but it sucks cuz I really wanted my nexus, can anyone help?
Sent from my SCH-I500 using Tapatalk 2
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Could be a few things, but I would try a different USB port on your PC, then I would try a different USB cord, and then try a different PC. If none of those get you a different result then could be the USB/charging port on your device, even though it may charge, it may still have trouble transferring data. I have seen on here where others have changed the port on their device and say it is fairly easy, I have not had to do so yet so I can't say from experience. If you are sure that you have the latest Samsung drivers installed on your PC then I doubt it is software related (not positive). Not sure if I am any help, just throwing out some suggestions. Maybe someone else can add some more definitive answers for you.
ThePhantom97 said:
Could be a few things, but I would try a different USB port on your PC, then I would try a different USB cord, and then try a different PC. If none of those get you a different result then could be the USB/charging port on your device, even though it may charge, it may still have trouble transferring data. I have seen on here where others have changed the port on their device and say it is fairly easy, I have not had to do so yet so I can't say from experience. If you are sure that you have the latest Samsung drivers installed on your PC then I doubt it is software related (not positive). Not sure if I am any help, just throwing out some suggestions. Maybe someone else can add some more definitive answers for you.
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I try different USB ports and a different computer, still the same error. I'm like stuck.
Sent from my SCH-I500 using Tapatalk 2
Try this Universal Naked Driver
If you can work with device over ADB but system doesn't recognize phone, you must have bad drivers or OS. Try linux. I
Well I got my phone to work. I was reading how someone use a toothpick to lift up the tongue inside the USB port. So I use a tiny flathead messed with it for like a hour, kept plugging it to my pc until it connected. Once it did I push all the files I needed with adb to get it ready to get it ready to be program for page plus. Now I got my nexus on page plus, just activated it today, service is pretty good , they only that sucks is their is no 4G, but it feels good to only pay $50 for unlimited voice, text and 2.5 gb of data.
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