My screen shattered when I dropped it... even though it has a case on :crying:
I was able to copy my data to the computer through the usb cable, but I want to wipe the data from the phone.
I am rooted and unlocked.
The only thing I can think of so far is to delete everything through windows explorer via usb connection.
Is there a better option?
On a side note, is there any way of recovering my texts?
Thanks.
nanas9 said:
My screen shattered when I dropped it... even though it has a case on :crying:
I was able to copy my data to the computer through the usb cable, but I want to wipe the data from the phone.
I am rooted and unlocked.
The only thing I can think of so far is to delete everything through windows explorer via usb connection.
Is there a better option?
On a side note, is there any way of recovering my texts?
Thanks.
Click to expand...
Click to collapse
Settings ---> Backup & Reset ---> Factory data reset
If you want to recover everything, make a TWRP backup and copy that backup to your computer. When you get your new phone, restore the backup you have saved. This will recover texts as well.
AdriVelazquez said:
Settings ---> Backup & Reset ---> Factory data reset
If you want to recover everything, make a TWRP backup and copy that backup to your computer. When you get your new phone, restore the backup you have saved. This will recover texts as well.
Click to expand...
Click to collapse
His touchscreen doesn't work. Or this would be the best suggestion.
OP: You will have to do it through USB and sadly no way to get texts.
Sent from my LG-LS970 using xda premium
nanas9 said:
My screen shattered when I dropped it... even though it has a case on :crying:
I was able to copy my data to the computer through the usb cable, but I want to wipe the data from the phone.
I am rooted and unlocked.
The only thing I can think of so far is to delete everything through windows explorer via usb connection.
Is there a better option?
On a side note, is there any way of recovering my texts?
Thanks.
Click to expand...
Click to collapse
Back up your phone useing adb
Sent from my LG-LS970 using xda premium
Sorry, I read the OP too quickly.
There is a way to still get texts
Use a program called (MyMobiler) which will give you remote access to your phone via your PC. With this application, download an application to backup your SMS and than store locally on your computer.
You can also do a app backup to restore your apps if you haven't done so.
_Epic said:
His touchscreen doesn't work. Or this would be the best suggestion.
OP: You will have to do it through USB and sadly no way to get texts.
Sent from my LG-LS970 using xda premium
Click to expand...
Click to collapse
Thanks for the replies. Not having much luck as of yet.
I don't seem to be able to get adb to work, so it seems like I don't have usb debugging enabled on the phone and it automatically goes to media sync. (Note to self - always have usb debugging enabled...)
If I erase everything I see in windows explorer, will that wipe my personal data? It doesn't seem like it would.
I have tried through recovery on the phone but TWRP requires touchscreen from what I can tell.
Also tried the MyMobiler program, but that seems to not see the phone either, I assume for the same reason ADB doesn't see it.
Is there any other way of just doing a factory reset with the physical buttons or something?
Thanks.
nanas9 said:
Thanks for the replies. Not having much luck as of yet.
I don't seem to be able to get adb to work, so it seems like I don't have usb debugging enabled on the phone and it automatically goes to media sync. (Note to self - always have usb debugging enabled...)
If I erase everything I see in windows explorer, will that wipe my personal data? It doesn't seem like it would.
I have tried through recovery on the phone but TWRP requires touchscreen from what I can tell.
Also tried the MyMobiler program, but that seems to not see the phone either, I assume for the same reason ADB doesn't see it.
Is there any other way of just doing a factory reset with the physical buttons or something?
Thanks.
Click to expand...
Click to collapse
Is this a rooted and unlocked phone we are talking about? If so and you have cwm you can go to your recovery with your volume and power buttons and do a full wipe. Otherwise there's no other way to do a full system wipe without USB debugging on.
Sent from my LG-LS970 using xda premium
alsaces daddy said:
Is this a rooted and unlocked phone we are talking about? If so and you have cwm you can go to your recovery with your volume and power buttons and do a full wipe. Otherwise there's no other way to do a full system wipe without USB debugging on.
Sent from my LG-LS970 using xda premium
Click to expand...
Click to collapse
you can do a LGNPST, it will wipe some of the info, noot everything though, it will also unroot and relock you
Related
Ok, I am having a VERY strange issue with my gsm galaxy nexus. First off it started acting weird rebooting itself all the freaking time so I got fed up and decided it was time to try a new ROM (currently on stock 4.0.4).
Now here is where the crazyness starts. I tried to root and install CWM but nothing sticks, so I try to ODIN a factory image and when the phone reboots I am back on stock with all my settings and files still in tact like nothing flashed, I try to connect to my computer and transfer a file to my phone and when I reboot or go into recovery the file is gone. I have tried re-locking my bootloader and when I reboot, it is still unlocked. I have even factory reset my phone and all my data is STILL there. I don't understand. It seems as if my memory in my phone is not allowing any writing or something. Please tell me I am not the first to experience this.
Basically no matter what I do or try, my phone stays the exact way I currently have it. PLEASE HELP!!!
I also just noticed that when I enable wifi and then reboot, wifi is disabled and also whenever I reboot, my apps that I have already updated try updating again. It just seems like my storage is not writable.
I think you need to make a video of you doing a factory rest and have it not work. I love paranormal videos.
Have you tried fastboot? If you are using the toolkit, stop, do it manually.
mentose457 said:
I think you need to make a video of you doing a factory rest and have it not work. I love paranormal videos.
Have you tried fastboot? If you are using the toolkit, stop, do it manually.
Click to expand...
Click to collapse
Yes, i have tried fastboot both manually and with the toolkit. I have literally tried everything. This makes NO sense. I have had a ton of android devices so I know how things should be working and this thing is busted.
timgt said:
Yes, i have tried fastboot both manually and with the toolkit. I have literally tried everything. This makes NO sense. I have had a ton of android devices so I know how things should be working and this thing is busted.
Click to expand...
Click to collapse
Format the internal memory ... last option but it might help, good luck
Are you able to boot into the OS still? Does adb work? Does fastboot work?
I just tried running some commands which should have pretty much wiped my device.
I ran
fastboot erase system
fastboot erase userdata
fastboot erase boot
fastboot erase recovery
fastboot erase cache
When I reboot the phone, all my damn data is still there and everything is in tact.
Interesting...
http://forum.xda-developers.com/showthread.php?p=25483948
Apparently it's common on gsm models.
Sent from a phone...
I also noticed if I try to uninstall any app the phone reboots itself and if it doesn't when I do reboot it myself the app I uninstalled is back.
I think we can all agree there is only one thing that can be causing this: the ghost of Steve Jobs.
I read somewhere that the exact same thing happened to someone with an SII. I don't think they were able to find a solution.
This is very interesting. I'd contact Samsung.
Sent from my Galaxy Nexus
My friend has a possessed iPod touch, it just does things automatically.
Kind of funny to watch though.
Sounds like a bad flash chip. I'd suggest the repartition option in Odin but I'm not sure if it works on the GNex or not. Worth a try if you're desperate
Sent from my Galaxy Nexus using Tapatalk 2
If you do a reset through the settings menu what happens? If nothing it sounds like a bad chip. If it changes that you maybe good to go. I have seen an issue on my wife's phones where it was unable to write to the partition in recovery.
Sent from my Galaxy Nexus using XDA
scoobdude said:
If you do a reset through the settings menu what happens? If nothing it sounds like a bad chip. If it changes that you maybe good to go. I have seen an issue on my wife's phones where it was unable to write to the partition in recovery.
Sent from my Galaxy Nexus using XDA
Click to expand...
Click to collapse
If i do a reset in the menu, it reboots to recovery with a red exclamation so i press all 3 buttons to bring up the menu and try to wipe data/factory reset in the stock recovery and it says it works but when I reboot all my data is still there.
I called Samsung and apparently they wont help me since it is an international version. So basically I have a phone that can't be fixed and will always be in the current state it is in now.
EDIT: I have now found 3 occurrences of this besides mine. One guy with a Galaxy S2, one guy with a Droid X and one guy with a Dell Streak 7. Nobody ever fixed it. Neat
Maybe there are some more option going through the debug port?
Sent from my Galaxy Nexus using XDA
scoobdude said:
Maybe there are some more option going through the debug port?
Sent from my Galaxy Nexus using XDA
Click to expand...
Click to collapse
I'm limited on the number of commands I can run because I never rooted this phone. Should have been the first thing I did. Figures the only device I never rooted has this happen to it.
Did you try rebooting?
Sent from my Galaxy Nexus using Tapatalk 2
I've been using my Galaxy Nexus for a month or so, with the official JB ROM (JR30C or whatever, deodexed and rooted) and today I opened Gmail.
That's it. I opened GMail, switched accounts, and my phone has been bootlooping ever since.
I wiped everything in CWM multiple times and reflashed it, and I can't get the phone to do anything else.
Any clues?
Do you have a working nandroid? Have you tried flashing a different ROM?
Allons-y
Xfanatic said:
Do you have a working nandroid? Have you tried flashing a different ROM?
Allons-y
Click to expand...
Click to collapse
I do not have a working NANDROID. I wasn't sure about the Internet policies at work, but it looks like I can at least make it on here, I'm not sure I'll be able to download another ROM.
I'm confused though, I mean I know it would help to try as many options as possible (to fix it) - but this ROM has been working for weeks. And the phone died randomly, not due to a recent file change or a botched program. The only boot loops I've experienced before were on the Nexus One, and it was always due to a buggy/bad flash or a corrupted ROM download - this one just developed epilepsy on its own...
Here's my plan, since these are the only things I can manage to download due to restrictions on Internet usage at work.
Factory 4.1.1 takju image from here : https://developers.google.com/android/nexus/images#takju
Modified ODIN software here: http://forum.xda-developers.com/showthread.php?t=1586807
ODIN won't rewrite my bootloader, recovery, or userdata, since I already OEM unlocked, but will reflash a stock image.
EDIT: ODIN won't do anything with my device. Trying this ROM instead:
http://forum.xda-developers.com/showthread.php?t=1801664 was using bigxie OTA before.
is your (sd)storage recognized? thus is a similar symptom to when the stirage goes bad.
Hook the phone up to adb, boot it, and let logcat run. Maybe that will turn something up.
Sent from my Galaxy Nexus using Tapatalk 2
simms22 said:
is your (sd)storage recognized? thus is a similar symptom to when the stirage goes bad.
Click to expand...
Click to collapse
Hmm, you know, I'm not able to find the option to mount to USB in CWM...and just in case I forgot where that is, when I plug it in, I get the "hardware failed" noise from Windows and not the usual friendly "plug in" sound.
infazzdar said:
Hook the phone up to adb, boot it, and let logcat run. Maybe that will turn something up.
Sent from my Galaxy Nexus using Tapatalk 2
Click to expand...
Click to collapse
I'm at work, and I only have my work computer. Group/secpolicy won't allow me to install anything, no admin rights, etc.
Would it even do anything? The phone barely makes it through one second of the boot animation before it loops.
sheik124 said:
Hmm, you know, I'm not able to find the option to mount to USB in CWM...and just in case I forgot where that is, when I plug it in, I get the "hardware failed" noise from Windows and not the usual friendly "plug in" sound.
Click to expand...
Click to collapse
you cant mount the sd card. there is no USB mass storage period. not in recovery or booted normally.
Zepius said:
you cant mount the sd card. there is no USB mass storage period. not in recovery or booted normally.
Click to expand...
Click to collapse
Oy. Then how do I get another ROM on here? fastboot/adb?
sheik124 said:
Oy. Then how do I get another ROM on here? fastboot/adb?
Click to expand...
Click to collapse
Adb push.
Sent from my Galaxy Nexus using Tapatalk 2
Zepius said:
you cant mount the sd card. there is no USB mass storage period. not in recovery or booted normally.
Click to expand...
Click to collapse
sheik124 said:
Oy. Then how do I get another ROM on here? fastboot/adb?
Click to expand...
Click to collapse
Got more than one additional ROM on there via adb/recovery - my clue that CWM hasn't actually been able to do anything since the phone start looping is I'm still getting my custom boot animation.
I'm using the toolkit to reflash a stock image now. What a mess.
Even reflashing a stock image via fastboot did nothing. WTF happened to my phone? Won't stay on long enough to get a logcat
I'm having the same problem as this guy:
http://forum.xda-developers.com/showthread.php?t=1827685&page=2
I just got finished trying to flash 4.1.1 using ODIN. It still shows me the custom animation from bigxie's ROM (which has supposedly since been overwritten 2-4x times).
Screw you Samsung...this phone is a month old, I flashed -once- to rooted Jelly Bean, and the phone dies when I open the GMail app.
EDIT: WTF - I write screw you Samsung, it boots to the Welcome screen! Just long enough for me to see that my files aren't on it anymore, then it bootloops again. And again. Now it's re-stuck in a bootloop.
And now I'm at the homescreen. I can't rely on this thing like this...is my flash dying or something?
Nobody?
It worked long enough for me to re-enter all of my different Google account information and now it's dead again. Now it only flashes the boot animation for a split second for bootlooping.
I'm thinking of a hardware defect.
Beamed from my Grouper
Mach3.2 said:
I'm thinking of a hardware defect.
Beamed from my Grouper
Click to expand...
Click to collapse
Mee too. As you can see from my signature, I gave up and bought a One S yesterday night from Craigslist. Feels like a true successor to the Desire / N1. It's nice to finally have an AMOLED screen that actually seems color calibrated after the ugly mess that was my RAZR and my less than perfect GNex. It's a damn shame how much more painless flashing a recovery was on this thing.
Sent from my HTC VLE_U using xda app-developers app
I will try to make this short and sweet...
"backed up" phone prior to letting Kies update my phone.
apparently everything but my photos/videos was backed up. (stupid me for not double checking that AND the version it was updating to)
updated phone. phone is pretty much useless now. (EVERY SINGLE APP freezes and crashes eventually)
wont connect VIA USB... knows it is connected and so does the computer. computer now refuses to install (it tries) anything involving MTP. all other drivers are installed. Kies can see the device.. tell me how many photos... but by the time I try to transfer anything Kies or the USB app on the phone freezes and crashes.
ive tried everything under the sun that is basic. uninstall drivers.. uninstall kies... reinstall things.. reboot. safe mode... USB debugging.. etc. NOTHING will get my computer to pull the files or the phone to stop crashing the programs.
I NEED to get these photographs from the phone.. there are at least 2k of them.
what are some options I have or things I could try?
and DO NOT say factory reset.. thats not an option until I get desperate.. do that and try some recovery software for photos.
thanks for any help. I have about a week or so to figure this out... so I can return this stupid galaxy express I had to buy just to have a functional phone.
Have you tried using a micro SD card and transfer your photos internally via a file manager app.
Sent from my SAMSUNG-SGH-I747 using Tapatalk 4 Beta
Domoo said:
Have you tried using a micro SD card and transfer your photos internally via a file manager app.
Sent from my SAMSUNG-SGH-I747 using Tapatalk 4 Beta
Click to expand...
Click to collapse
do you have a suggested app? and is this possible without going into the gallery cause that I cant even open... just freezes and fails
Why dont u just make a nandroid backup and wipe. Then flash the latest stock rom through odin. If that fixes the issue of freezing apps and your mtp problem you can restore the backup and should be straight.
Sent from my SPH-L900 using xda premium
Edit: also are you familiar with adb? You could boot to recovery and pull the photos with adb from there. And how much space is free on internal storage? The issues your experiencing sounds typical of full internal storage
billard412 said:
Why dont u just make a nandroid backup and wipe. Then flash the latest stock rom through odin. If that fixes the issue of freezing apps and your mtp problem you can restore the backup and should be straight.
Sent from my SPH-L900 using xda premium
Edit: also are you familiar with adb? You could boot to recovery and pull the photos with adb from there. And how much space is free on internal storage? The issues your experiencing sounds typical of full internal storage
Click to expand...
Click to collapse
you have to break that down a bit... only time I have to work on this is coming off of 12 hour shifts and im not too functional lol
there is space on internal I think about a gig or so left. the phone did NOT have issues prior to updating to 4.1. ALL problems started after 4.1.
also just tried installing a file manager... wont install. play store app freezes
TrinitySRT said:
you have to break that down a bit... only time I have to work on this is coming off of 12 hour shifts and im not too functional lol
there is space on internal I think about a gig or so left. the phone did NOT have issues prior to updating to 4.1. ALL problems started after 4.1.
also just tried installing a file manager... wont install. play store app freezes
Click to expand...
Click to collapse
Well to me it sounds like some issue was caused in the upgrade. Are you currently using a custom recovery? I ask because I have a feeling a factory reset will be your fix and with a custom recovery you could backup then wipe so you can troubleshoot w/o losing everything
And in the future once u fix this I recommend Dropbox which will automatically backup all those pictures so u dont have to worry about losing them again. Regardless of what you want to do to fix it we should be able to pull the pics even with mtp being borked
Please read forum rules before posting
Questions and Help issues go in Q&A and Help section
Thread moved
Thank you for your cooperation
Friendly Neighborhood Moderator
You could try rooting your phone and flashing a recovery. After that, go into the recovery and fix permissions. This won't delete anything and it's worth a shot.
Sent from my SAMSUNG-SGH-I747 using Tapatalk 4 Beta
billard412 said:
Well to me it sounds like some issue was caused in the upgrade. Are you currently using a custom recovery? I ask because I have a feeling a factory reset will be your fix and with a custom recovery you could backup then wipe so you can troubleshoot w/o losing everything
And in the future once u fix this I recommend Dropbox which will automatically backup all those pictures so u dont have to worry about losing them again. Regardless of what you want to do to fix it we should be able to pull the pics even with mtp being borked
Click to expand...
Click to collapse
no the phone has nothing special installed. looked into the custom recovery... and its not going to work (at least I dont think) cause I dont have a solid USB connection... as in it does "connect" per se. the phone knows its connected... the computer knows its connected but it doesnt show up as a drive like it used to.
In download mode, you shouldn't have problems like that.
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2
TrinitySRT said:
no the phone has nothing special installed. looked into the custom recovery... and its not going to work (at least I dont think) cause I dont have a solid USB connection... as in it does "connect" per se. the phone knows its connected... the computer knows its connected but it doesnt show up as a drive like it used to.
Click to expand...
Click to collapse
rani9990 said:
In download mode, you shouldn't have problems like that.
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2
Click to expand...
Click to collapse
Can you not get it into download mode ?
If you plus it in will Odin recognize the phone ?
Daughter has the GS2. Dropped it, screen cracked.
how can I get into the phone to copy her pictures/call logs if I can't 'unlock' the screen?
The phone is NOT currently rooted, by the way - I am sure that quadruples the problem.
Any help welcomed!
By default mtp is enabled when plugging usb and if you already installed drivers you should see on my computer phone with internal and external memory
Sent from my GT-I9100
krazy1101 said:
By default mtp is enabled when plugging usb and if you already installed drivers you should see on my computer phone with internal and external memory
Sent from my GT-I9100
Click to expand...
Click to collapse
it mounts that way, but shows 0 files....
the password, I believe, prevents it from showing
Which model ? (From the sticker on the phone chassis under the battery).
MistahBungle said:
Which model ? (From the sticker on the phone chassis under the battery).
Click to expand...
Click to collapse
My daughter has the phone with her - it's the GSII white from sprint.
Thought it might be. I'm almost certain it's one of these, and as the last thing we'd want is to give you incorrect info which won't fix the problem at best & might exacerbate it at worst, I've asked mods to move your thread to the correct forum
MistahBungle said:
Thought it might be. I'm almost certain it's one of these, and as the last thing we'd want is to give you incorrect info which won't fix the problem at best & might exacerbate it at worst, I've asked mods to move your thread to the correct forum
Click to expand...
Click to collapse
Thanks, but this question is probably 'android in general' right? Can i put the phone in recovery (how do I do that? Power+vol up+home?) and ADB into the phone even if there is a screen lock password?
Well sounds like you need to hook it up by using mhl. It basically puts the screen on a tv through a cord. If the screen still registers touches that would be awesome. But if not I wouldnt know how to go about anything further. Because in order for you to hook up a mouse at this point you would need a bluetooth mouse. Because the usb port would be used up by the mhl adapter. Not sure how you would be able to bypass that one and hook up the mouse. Kies also will pull data but that would require the phone be passed the security lock.
You could however try using odin. You can hook your phone up to mhl. Put your phone in download mode. Which is power button and volume down. Hold both until you reach a screen with text. Then push volume up. At that point you can flash the el26 kernel. Which gives you cwm recovery. Then reboot into recovery. Volume up and power. Hold until the recovery screen comes up. From there you can mount your sd cards. And pull data like normal.
Goodluck whichever way you decide.
Sent from my SPH-L900 using xda premium
Get a new screen...
Sent from my SGH-I337 using xda premium
In terminal for adb type
Code:
adb pull /storage/sdcard0 /your/backup/directory
Obviously you'll replace /your/backup/directory with where you're going to save the memory to, and it helps if you've already created the directory if you're putting it into a new folder.
Stryke_the_Orc said:
In terminal for adb type
Code:
adb pull /storage/sdcard0 /your/backup/directory
Obviously you'll replace /your/backup/directory with where you're going to save the memory to, and it helps if you've already created the directory if you're putting it into a new folder.
Click to expand...
Click to collapse
Thanks for that.
With ADB, I'd need to be in recovery mode or something right - where the OS is not running / password protected?
So how do I make sure the internal storage is mounted?
Bigjohn_S said:
Thanks for that.
With ADB, I'd need to be in recovery mode or something right - where the OS is not running / password protected?
So how do I make sure the internal storage is mounted?
Click to expand...
Click to collapse
Bigjohn save yourself time and do what patrao_n said. That's the best way for you to be able to save your data. The second part with the Odin ids what I mean. It's quick and very useful.
Sent from my SPH-D710 using Tapatalk 4
Bigjohn_S said:
Thanks for that.
With ADB, I'd need to be in recovery mode or something right - where the OS is not running / password protected?
So how do I make sure the internal storage is mounted?
Click to expand...
Click to collapse
No, as long as Adb recognizes your device you can do it while everything is running.
Slithering from the nether regions of a twisted mind and tarnished soul
FuMMoD said:
Bigjohn save yourself time and do what patrao_n said. That's the best way for you to be able to save your data. The second part with the Odin ids what I mean. It's quick and very useful.
Sent from my SPH-D710 using Tapatalk 4
Click to expand...
Click to collapse
Figuring out what he said, about mhl, finding a cable that would do that, and etc. is much HARDER than trying ADB.... he provided no links, just general statements. ADB 'commands' to do this sort of thing are on several forums; just wanted to confirm that it's similar on this phone.
Stryke_the_Orc said:
No, as long as Adb recognizes your device you can do it while everything is running.
Slithering from the nether regions of a twisted mind and tarnished soul
Click to expand...
Click to collapse
Interesting.
This is a stock phone without root - so I've heard if you never put the phone in USB Debug enable mode you have to do this with the phone in recovery and mount the sd card, then back it up.
Bigjohn_S said:
Interesting.
This is a stock phone without root - so I've heard if you never put the phone in USB Debug enable mode you have to do this with the phone in recovery and mount the sd card, then back it up.
Click to expand...
Click to collapse
Ah, sorry I missed that part. Yes, you're correct that you need to do it from recovery. When I get back to my pc I'll double check that the same methods work.
Slithering from the nether regions of a twisted mind and tarnished soul
Alright, I'm going to need a little more info before we can figure this one out.
The screen is broken, ok. Is it black, or can you see anything? Is it responsive in any way?
You're running unrooted stock, what version? Ics, Jellybean?
What OS is on your computer, and what tools do you currently have?
In order to do this, you will need to root the device (unrooting without a trace is easy as pie ) but I will need to know what situation we're looking at, ie.. How bad is it? lol
Couldn't he just flash a one click that preserves user data like music and pics but deletes settings and apps, then connect it to a computer and browse through its folders?
Sent from my SPH-D710 using xda premium
drunk0Nwater said:
Couldn't he just flash a one click that preserves user data like music and pics but deletes settings and apps, then connect it to a computer and browse through its folders?
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
No because nodata restores keep all user data intact, which includes passwords.
Sent from my SPH-D710 using xda app-developers app
---------- Post added at 08:34 AM ---------- Previous post was at 08:25 AM ----------
The best thing he could do would be to get into ODIN mode and use adb.
Sent from my SPH-D710 using xda app-developers app
I still think he should just fix the damn thing. Its not that expensive nor is it hard to do. It is a lot better than getting a completely new device for a few hundred dollars.
Sent from my SGH-I337 using xda premium
My sister asked me for help and has a galaxy nexus 4 g. She really only cares about recovering photos ( she never backed up ) from her phone and not so much bringing it back to life. The phone will not boot anymore. It is stock, unrooted and still locked. I can still get into stock recovery and phone still charges. When I plug into pc it won't recognize the device and I'm sure she never turned on usb debugging. If I factory reset it will wipe my sister's photos. I am asking for guidance or basic plan on how to extract her photos or get the phone to boot up normally without wiping. Any help is greatly appreciated.
Well it sound like a Soft-brick. I don't think that there are any other options to recover from this kind of problem without wiping everything off, at least none that I know of. Wait for few more replies or go to a GSM service and maybe they can help you. If not, just get the Nexus Factory Images and try to flash them. If the photos are located on the "SD card" partition, a wipe of the data won't delete them, as wiping data from recovery has nothing to do with the "SD". Another thing you can try is to wipe cache. If none of the methods from above work I am sorry but you will have to get rid of the photos.
PS: Tell your sister to use Google Photos, as every photo is backed up in their servers and she won't lose them
Hope I helped
Sent from my Galaxy Nexus using XDA Free mobile app
Sry for my bad English Im from Germany!
I had the same problem today but I unbricked my phone c:
How to unbrick:
1. Power off
2. Enter the Download mode
3. Flash the phone
Sent from my LG-D290 using XDA Free mobile app
AdmiralulNipples said:
Well it sound like a Soft-brick. I don't think that there are any other options to recover from this kind of problem without wiping everything off, at least none that I know of. Wait for few more replies or go to a GSM service and maybe they can help you. If not, just get the Nexus Factory Images and try to flash them. If the photos are located on the "SD card" partition, a wipe of the data won't delete them, as wiping data from recovery has nothing to do with the "SD". Another thing you can try is to wipe cache. If none of the methods from above work I am sorry but you will have to get rid of the photos.
PS: Tell your sister to use Google Photos, as every photo is backed up in their servers and she won't lose them
Hope I helped
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Thanks for the response. After spending a few hours trying to figure it out for her ( My sister is not to tech savvy ) she logged into her new phone good news all of her pictures showed up which means she backed them up without knowing it.
Lollipop/Motion/Design said:
Sry for my bad English Im from Germany!
I had the same problem today but I unbricked my phone c:
How to unbrick:
1. Power off
2. Enter the Download mode
3. Flash the phone
Sent from my LG-D290 using XDA Free mobile app
Click to expand...
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Thanks for the response. After spending a few hours trying to figure it out for her ( My sister is not to tech savvy ) she logged into her new phone good news all of her pictures showed up which means she backed them up without knowing it.