Cant update my phone officially? - Galaxy Note II Q&A, Help & Troubleshooting

Hi
When i bought my galaxy note 2, i received an ota update from lj1 to lj3. My CSC is switzerland unbranded (AUT).
The first time that I connect to kies I saw that didn't show the firmware version and when I force to check it says that my phone don't support initialization. I tried on my 3 computers, two running windows 7 and one windows 8 with av disabled.
So I can't update via kies.
Via ota I received only the first time, with dll7 for my CSC on sammobile, never received a notification to update. I tried to clear data for software update app to force but says your software is up to date.
I used odin to update my phone with the firmware from sam mobile. This is the only solution that works.
But it is not a official solution... And if I didn't knew odin? And the other people that don't have knowledge to do that stay in 4.1.1?
This is a big bug from Samsung and incomprehensible.
My CSC is the only with this problem?
I never root this phone and the device status is normal.
Thanks for the help
Sent from my GT-N7100 using Tapatalk 2

For your CSC (AUT) i think LJ3 is latest and still not update roll out yet.
I recommend to update manually with Odin, as 4.1.1 have SDS a brick bug.
You can update to any country ROM, Feb released 4.1.2 are nice ROM, and when update release for your country, you may odin again to revert to your country ROM.

dr.ketan said:
For your CSC (AUT) i think LJ3 is latest and still not update roll out yet.
I recommend to update manually with Odin, as 4.1.1 have SDS a brick bug.
You can update to any country ROM, Feb released 4.1.2 are nice ROM, and when update release for your country, you may odin again to revert to your country ROM.
Click to expand...
Click to collapse
I updated to DLL7 for my country a month ago via Odin, it is available on sammobile
you can check here
http://www.sammobile.com/firmwares/1/?model=GT-N7100&pcode=AUT#firmware

yeah but LL7 was rolled back in most of countries
So if you already have LL7 then nothing to worry about SDS and can wait for next update.

dr.ketan said:
yeah but LL7 was rolled back in most of countries
So if you already have LL7 then nothing to worry about SDS and can wait for next update.
Click to expand...
Click to collapse
Ok, i hope that next update will be available via OTA

More one update.
I installed french rom with odin, because is the first that receive updates.
But yesterday french CSC received xmdb6 and my phone stays with xmdb2.
Via ota says that is up to date and can't update via kies because says don't support initialization.
What is the problem with my phone?
Sent from my GT-N7100 using Tapatalk 2

Related

[Q]Telus no OTA?

Is it just me or does the Telus S2X not have the OTA update section in about?
I recently flashed back to stock, is it because of that, or just in general Telus Rom's dont have OTA updates? I was looking at my uncles Rogers Note and he had the Software section, and I may be wrong but I could swear my S2X had it too before rooting...
Thanks!
I can't remember if it had it for sure, but knowing Telus, it won't be ota. That's more money then they are willing to spend.
It'll probably be a dl, flash through Odin thing
Sent from my SGH-T989 using XDA
I don't think it TELUS pushing the update to your phone. I think it's Samsung after they have cleared it with TELUS.
You should get a message at some point saying something along the lines of "there is a firmware update for your phone, but if you download it without a data plan, you are going to get a 4-digit phone bill." Regardless, OTA or no OTA, you probably want to download it through Odin, or at least Wi-Fi. This is firmware you are downloading, if it doesn't download correctly, your phone might upgrade to the Doorstop edition instead.
Most likely it will be rolled out via Kies.
troy00 said:
Most likely it will be rolled out via Kies.
Click to expand...
Click to collapse
What update? for 4.0.3 ?
I don't think there is even a date for that.
Definitely no defined date yet but soon to be (April 30 - ?? [http://www.androidcentral.com/galaxy-series-ics-updates-arriving-today-say-samsung-canada]).
If Kies doesn't prompt for an update, you can follow here:
http://www.telusmobility.com/en/BC/Software-Updates/android-updates-main.shtml
Expected early June update from Telus.
http://mobilesyrup.com/2012/05/08/telus-posts-upcoming-device-os-upgrade-schedule-online/

Unable to update Version 4.1.2

Hi all, hope someone can help me out here.
I am using N7100
Version 4.1.1
Base Band Version N7100XXALJ2
Build Number JRO03C.N7100ASALK3
I tried to get the new version 4.1.2 through OTA but it seems keep checking for software updates and than nothing happen.
And I tried to by Kies and it said that I have the newest version already.
Do I have the newest version already ?
Thanks everyone for the help in advance.
Regards,
wilson0917 said:
Hi all, hope someone can help me out here.
I am using N7100
Version 4.1.1
Base Band Version N7100XXALJ2
Build Number JRO03C.N7100ASALK3
I tried to get the new version 4.1.2 through OTA but it seems keep checking for software updates and than nothing happen.
And I tried to by Kies and it said that I have the newest version already.
Do I have the newest version already ?
Thanks everyone for the help in advance.
Regards,
Click to expand...
Click to collapse
I have the same problem. Have you rooted your phone?
AaronUK said:
I have the same problem. Have you rooted your phone?
Click to expand...
Click to collapse
I rooted back before and now I rolled back to the Offical Firm ware which I mentioned above.
I even did the triangle away so it reset to "0"
Did you root your phone ?
wilson0917 said:
I rooted back before and now I rolled back to the Offical Firm ware which I mentioned above.
I even did the triangle away so it reset to "0"
Did you root your phone ?
Click to expand...
Click to collapse
Yes.
I have heard others having similar problems if they have modified their phone in any way.
On your phone go to Settings > About device > Status > Device status. What does this show? Is it Modified ?
Download and flash via odin
Sent from my GT-N7100 using xda premium
AaronUK said:
Yes.
I have heard others having similar problems if they have modified their phone in any way.
On your phone go to Settings > About device > Status > Device status. What does this show? Is it Modified ?
Click to expand...
Click to collapse
Yes it showed Modified. Is that possible I can change it back ?
Thanks
wilson0917 said:
Yes it showed Modified. Is that possible I can change it back ?
Thanks
Click to expand...
Click to collapse
I am sure you can but you will need to download the official stock ROM for your handset and flash again using ODIN. Best check with people who are more 'in the know' on here though first.
Samsung are making it harder for us people messing around with their phones.
I have the same problem. The OTA update didn't roll out on my phone yet and Samsung Kies tells me I have the latest version. However, my device status says normal and I've checked my flash counter on Download Mode and it said no. (Bought this Note 2 second handedly so I didn't know if the previous owner had rooted this device.)
Chileno4Live said:
I have the same problem. The OTA update didn't roll out on my phone yet and Samsung Kies tells me I have the latest version. However, my device status says normal and I've checked my flash counter on Download Mode and it said no. (Bought this Note 2 second handedly so I didn't know if the previous owner had rooted this device.)
Click to expand...
Click to collapse
Thanks for the info, may be I should try to roll back the stock ROM by ODIN and see if I can get the update.
Thank you all.
Regards,
you don't have update because there is no update for your CSC (for now).
Check your CSC to be 100% sure (not csc from *#1234# ,but csc that is showing this app:https://play.google.com/store/apps/details?id=com.manniakk.cscselector&hl=pl )
promi said:
you don't have update because there is no update for your CSC (for now).
Check your CSC to be 100% sure.
Click to expand...
Click to collapse
There is no update for my CSC either but the original poster has the same problem as mine where it keeps checking and does not respond. It should let you know if there is an update or not. In the OP's case that does not happen.
wilson0917 said:
I tried to get the new version 4.1.2 through OTA but it seems keep checking for software updates and than nothing happen.
Click to expand...
Click to collapse
My way to solve this problem:
After rooted and reseting counter with triangle away,
After that, make a full wipe data in recovery mode. (so, make a backup up)
Now in status, check device status. It shoud be 'normal' and you can now check update
I have same issue. Not really looking forward to .2 but have tried. Totally stock and did .1 update last night a couple hours after I got it. I am putting my phone through benchmarks first before I start doing any mods.
Sent from my MB860 using xda premium
I have the same issue. Totally stock, not been done anything to, not updating to 4.1.2
Is there any fix for this, or do I have to send my phone in and wiait for weeks?
@rbiter said:
I have same issue. Not really looking forward to .2 but have tried. Totally stock and did .1 update last night a couple hours after I got it. I am putting my phone through benchmarks first before I start doing any mods.
Sent from my MB860 using xda premium
Click to expand...
Click to collapse
the first that you should know if it is a 4.1.2 rom in you country/mobile company. Some companies have a slooooow development.
If there is check kies. there is an option (I cant remember what it says esactly) which makes you write your model name and your serial. This update the device to the latest update in theory skipping this check for modifications. It will make a factori reset in your phone so backup important files.
The most important thing is to check the antivirus and the firewall it is known that sometimes it deny the acces to check OTAs
hope it have been useful for U!
Ozzy1 said:
I have the same issue. Totally stock, not been done anything to, not updating to 4.1.2
Is there any fix for this, or do I have to send my phone in and wiait for weeks?
Click to expand...
Click to collapse
Enviat des del meu GT-N7100
aka_sirok said:
the first that you should know if it is a 4.1.2 rom in you country/mobile company. Some companies have a slooooow development.
If there is check kies. there is an option (I cant remember what it says esactly) which makes you write your model name and your serial. This update the device to the latest update in theory skipping this check for modifications. It will make a factori reset in your phone so backup important files.
The most important thing is to check the antivirus and the firewall it is known that sometimes it deny the acces to check OTAs
hope it have been useful for U!
Enviat des del meu GT-N7100
Click to expand...
Click to collapse
Thank you very much!
I talked to Samsung Norway and they said the update was avaible. I then told them it wasnt working, and their solution was... wait for it... return the phone...
After your post I trailed the forum, found this: http://forum.xda-developers.com/showthread.php?t=2088809
It worked like a charm. It downloaded the update, put in on the phone, and it even didnt erase ANY of my settings while updating. It booted up, and there it was, an updated verion with all my apps and setting.
Thank you very much, once again!
Firmware Upgrade
I am unfortunately having problems updating my N7100 also. I am a bit perplexed and dont know what I have done wrong if anything.
First off my phone is not rooted at the moment and as far as I can tell was never rooted (bought brand new / device status shows normal). Here are the steps that I used:
1. Downloaded KIES onto macbook.
2. Attached phone via usb cable.
3. Followed on screen instructions for firmware update. Took about 10 min to do its thing.
4. Phone rebooted automatically and applied upgrade.
After all was complete my android version still shows 4.1.1
What the heck is wrong? I saw the upgrade taking place (I guess it was upgrading).
Now when I am attached via KIES it shows:
Current Firmware version: PDA: LJ3 / PHONE: LJ2 / CSC: LJ2 (AFR)
Latest Firmware version : PDA: LJ3 / PHONE: LJ2 / CSC: LJ2 (AFR)
Can anyone please advise what is going on here please?
Thanks in advance,
DragonGunner
dragongunner86 said:
I am unfortunately having problems updating my N7100 also. I am a bit perplexed and dont know what I have done wrong if anything.
First off my phone is not rooted at the moment and as far as I can tell was never rooted (bought brand new / device status shows normal). Here are the steps that I used:
1. Downloaded KIES onto macbook.
2. Attached phone via usb cable.
3. Followed on screen instructions for firmware update. Took about 10 min to do its thing.
4. Phone rebooted automatically and applied upgrade.
After all was complete my android version still shows 4.1.1
What the heck is wrong? I saw the upgrade taking place (I guess it was upgrading).
Now when I am attached via KIES it shows:
Current Firmware version: PDA: LJ3 / PHONE: LJ2 / CSC: LJ2 (AFR)
Latest Firmware version : PDA: LJ3 / PHONE: LJ2 / CSC: LJ2 (AFR)
Can anyone please advise what is going on here please?
Thanks in advance,
DragonGunner
Click to expand...
Click to collapse
ALJ3 is a 4.1.1 update so it doesnt changed your version of android... Hope that they'll update ASAP..
enviat desde el meu GT-N7100 //*//
A same update problem! (Galaxy Note 2)
Today, when i wanted to officialy update my device from 4.1.1 to 4.1.2 a message told me that:
" you're device was modified. The updates aren't available. "
/ fatal error / : --- i forgot that i rooted my phone with ODIN ---
So, what i did:
1 - enter in SU application and hit "DELETE ROOT"
2- REBOOT my device
3- try again to update my device via OTA, and... same problem, the phone tells me that i can't update because i modified it. :crying:
What i have to do now, so i can update my device in 4.1.2 (via OTA or KIES) ?
Thanks for help !
duk3d said:
A same update problem! (Galaxy Note 2)
Today, when i wanted to officialy update my device from 4.1.1 to 4.1.2 a message told me that:
" you're device was modified. The updates aren't available. "
/ fatal error / : --- i forgot that i rooted my phone with ODIN ---
So, what i did:
1 - enter in SU application and hit "DELETE ROOT"
2- REBOOT my device
3- try again to update my device via OTA, and... same problem, the phone tells me that i can't update because i modified it. :crying:
What i have to do now, so i can update my device in 4.1.2 (via OTA or KIES) ?
Thanks for help !
Click to expand...
Click to collapse
try entering kies and chose the optiond that require to write your model and serial (it is behind the battery) then accept and connect the phone when they require
Sent from my GT-N7100 using xda app-developers app

ATT I317 Note 2 Wont Update

I'm new to android. I can't figure out why my phone will not OTA update. I'm on 4.1.2 I thought that I had the Sep. 4.1.2 update, but I don't and found that out when I was trying to update to the 4.3 that I've been waiting for. I'm still on version (I317UCAMC3) not (H3) which it says you need for the 4.3 update.
Every time I try to OTA update I get Software Update Interrupted, I think I've also gotten "your software is up to date"? I've also tried the Kies firmware and it says that my version is not supported to update via kies? I got the phone off eBay supposedly new and unlocked, but it's Att branded. Would being unlocked stop an update?
sovrin said:
I'm new to android. I can't figure out why my phone will not OTA update. I'm on 4.1.2 I thought that I had the Sep. 4.1.2 update, but I don't and found that out when I was trying to update to the 4.3 that I've been waiting for. I'm still on version (I317UCAMC3) not (H3) which it says you need for the 4.3 update.
Every time I try to OTA update I get Software Update Interrupted, I think I've also gotten "your software is up to date"? I've also tried the Kies firmware and it says that my version is not supported to update via kies? I got the phone off eBay supposedly new and unlocked, but it's Att branded. Would being unlocked stop an update?
Click to expand...
Click to collapse
DO NOT OTA
you want to be on 4.3, just use the one click method, this way you dont have the locked bootloader
bbrennan said:
DO NOT OTA
you want to be on 4.3, just use the one click method, this way you dont have the locked bootloader
Click to expand...
Click to collapse
I'm not familiar with the one click method. How do I do that?
thx
sovrin said:
I'm new to android. I can't figure out why my phone will not OTA update. I'm on 4.1.2 I thought that I had the Sep. 4.1.2 update, but I don't and found that out when I was trying to update to the 4.3 that I've been waiting for. I'm still on version (I317UCAMC3) not (H3) which it says you need for the 4.3 update.
Every time I try to OTA update I get Software Update Interrupted, I think I've also gotten "your software is up to date"? I've also tried the Kies firmware and it says that my version is not supported to update via kies? I got the phone off eBay supposedly new and unlocked, but it's Att branded. Would being unlocked stop an update?
Click to expand...
Click to collapse
OTA = BAD. Wait and get one that is knox free as well.
It's not the unlocked part blocking the update. If the updated senses that the current version is not 100% stock, then it won't update. If the recovery is not 100% stock (I'm not 100% about this though), it won't update.
But you will end up in the long run being better off flashing either 4.4 (which ever cooked ROM you choose,) or waiting for the fabulous dev's here in XDA land to cook up the 4.3 version knox free, and rooted out of the box.
As far as I know the phone is stock so I still don't understand why the update won't go through. I downloaded a root checker to see if my phone was rooted and it says that it is not. since I can't figure out why the phone won't update I guess I should just root and install a rom.
Usually a custom recovery stops an official update.
OTA update note 2
MasterDecker said:
OTA = BAD. Wait and get one that is knox free as well.
It's not the unlocked part blocking the update. If the updated senses that the current version is not 100% stock, then it won't update. If the recovery is not 100% stock (I'm not 100% about this though), it won't update.
But you will end up in the long run being better off flashing either 4.4 (which ever cooked ROM you choose,) or waiting for the fabulous dev's here in XDA land to cook up the 4.3 version knox free, and rooted out of the box.
Click to expand...
Click to collapse
I was told unless you have ***mh3, it will not update to 4.3 via OTA.
I have same issue, I have UCAMA3 and it won't do.
It seems it doesn't even have to be stock for someone I work with had **MH3 rooted and all and it updated to 4.3 OTA.
Maybe someone will be able to put out rooted stock one in the future.
my phone wont update either
I am having a similiar issue with my phone, it is rooted and will not update. I have Android version 4.1.2 Baseband version I317UCAMH3 Build JZO54k.. and I have twrp recovery. Does anyone know what I can do to receive the update? Do I have to unroot in order to receive the update? and if so can someone direct me on how to do that? Or is it better to just flash a custom rom and if so would someone be able to direct me to where I can find the instructions to do that. Thank you so much! I have flashed roms in the past but its been a while...
rebecca928,sun80chon,sovrin
Enjoy
[ROM][4.3][Dec-2013] AT&T I317-UCUBMK6/MJ4 *Stock* Rooted Odex/De-Odex/Odin
http://forum.xda-developers.com/showthread.php?t=2589891

[Q] Unable to update to 4.3

My device is GT-N7100 and I purchased it (8 months ago) from Samsung center.
My current firmware is 4.1.1 (see attached image)
4.3 is already available in my country which i checked on www.sammobile.com (see attached images)
The problem is that i don't get any notification to update software. Even if i manually try to do it by going into settings>about device>update software it still says "the latest update has already been installed".
Whereas, few of my other friends have already updated their devices though OTA without any problem.
Kindly guide me why i am not able to update my firmware through OTA?
Did you try to update with Kies ? Generally your first picture should have a last line which gives information of which country rom you have. Either picture is not seen fully or your Rom is not your country's rom(complicated sentence I know ) So if your ROM really have update Kies should see it but if your rom is an international rom or different country rom then OTA may not be possible through normal ways, you may have to use Odin.
Imranhakro said:
My device is GT-N7100 and I purchased it (8 months ago) from Samsung center.
My current firmware is 4.1.1 (see attached image)
4.3 is already available in my country which i checked on www.sammobile.com (see attached images)
The problem is that i don't get any notification to update software. Even if i manually try to do it by going into settings>about device>update software it still says "the latest update has already been installed".
Whereas, few of my other friends have already updated their devices though OTA without any problem.
Kindly guide me why i am not able to update my firmware through OTA?
Click to expand...
Click to collapse
Then manually flash the rom you want to use via ODIN.
If the answer is no, why have you posted this topic on XDA instead of your devices official support forum??

SM-A520F - No OTA-updates?

Hello,
I own a A5 2017 since a year and at the beginning, I was receiving some updates. Then, I flashed the russian stock nougat ROM when it came out. Afterwards I flashed the German firmware as soon as it was available.
I'm not sure, but I think but I was still receiving updates back then. Ever since I flashed the stock december 2017 patch German firmware to get the camera update, I never received any kind of over the air update again.
Every firmware I've flashed was stock and I did it using Odin. The device never got rooted too. I live in Germany hence I should get the updates rather fast, right?
Well, does anyone have an idea why I don't receive updates anymore?
Thanks in advance!
Reeii said:
Hello,
I own a A5 2017 since a year and at the beginning, I was receiving some updates. Then, I flashed the russian stock nougat ROM when it came out. Afterwards I flashed the German firmware as soon as it was available.
I'm not sure, but I think but I was still receiving updates back then. Ever since I flashed the stock december 2017 patch German firmware to get the camera update, I never received any kind of over the air update again.
Every firmware I've flashed was stock and I did it using Odin. The device never got rooted too. I live in Germany hence I should get the updates rather fast, right?
Well, does anyone have an idea why I don't receive updates anymore?
Thanks in advance!
Click to expand...
Click to collapse
Germany got the march security update 2 days ago. Check the OTA's one more time.
---------- Post added at 09:18 AM ---------- Previous post was at 09:17 AM ----------
Oh and make sure to go to download mode and check up if everything if official.
the rusian firmwere has a different CSC you need to change the csc from rusian to german
Thanks for your answers!
Naikkon said:
the rusian firmwere has a different CSC you need to change the csc from rusian to german
Click to expand...
Click to collapse
As I said, I flashed the german firmware afterwards and the CSC is OXA, so it's european (german) too.
Andriano24 said:
Germany got the march security update 2 days ago. Check the OTA's one more time.
Click to expand...
Click to collapse
Nothing is there. Still stuck on December patch even though Germany got the January and February one too.
Andriano24 said:
Oh and make sure to go to download mode and check up if everything if official.
Click to expand...
Click to collapse
In download mode knox is fine (0x0) or what do you mean with everything is official?
Anyway, i just encountered another weird thing.
When I enter the recovery mode, the phone tries to install a system update but it fails with a "No command" error. Then i get forwarded to the recovery, which isn't able to find the /misc partition (???).
Do you know what this means and how to fix it?
try using smartswitch to upgrade to last firmwere

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