[Q] SGH-1747 mobile data connection problems - AT&T, Rogers, Bell, Telus Samsung Galaxy S III

Hey guys,
First of all, sorry but I'm a complete newbie with this phone, however I've tried to do the necessary research and I think i've hit a block. First of all, my phone is a SGH-1747 (from the title) Samsung Galaxy s III 4G LTE or just Samsung Galaxy s III LTE which is network unlocked with original carrier being AT&T. I updated the phone to Jelly Bean 4.1.1 via Samsung Kies and everything went smoothly. It was originally my aunt's and I asked her to ship it to me here in Australia. So my current provider is Vodafone Australia and yes I do have a micro sim and can use the phone for almost everything except for the problem that I'm experiencing.
Okay so firstly I thought my problem was that everything I go on google play store via my mobile data (not WIFI), I was unable to update / download certain apps and it would give me a "package file is invalid" error. I've done researched tried clearing cache, cookies, data but nothing seemed to work. I also thought it might be something to do with only unable to download apps that are a certain size, seeing as I could download SOME smaller apps (like google apps updates, but not all) but it got to the point where I tried accessing apps that require an internet connection, and it won't load because of error "not connected to internet or you might be disconnected". At all times I am able to access the internet via internet browser and even search for apps via google play store. I also thought it might be app-related, so i tried different apps, no bingo. I can however download all these apps / updates when I am connected to WIFI at my house, can even access the games. Also thought it might be related to Vodafone not supporting 4G so I tried to change around the network modes but It didn't really make much of a difference... I've also tried factory resetting many times with no bingo.
So now i'm at the point where I don't know what's wrong with it. Do you guys have any ideas? Even vodafone people were unable to find a solution after spending about an hour trying to fix it with them.

Even with the sim unlocked you may need to manually add the correct apn for your specific carrier. Not sure what the correct apn for vodafone is, but im sure its listed somewhere on this forum or via a google search. Go to your settings>wireless&networks>more settings>mobile networks>access point names. Press the menu button and press add apn, enter the correct configuration. Before exiting the apn menu make sure to press menu button again and choose "save". On the following screen pick your newly entered apn, wait for the button to stay green and then exit. You should see the data icon appear in the status bar. Reboot the phone and it should work.
Sent from my Atat S3 that today thinks its a Galaxy Nexus......

Michael3214 said:
Even with the sim unlocked you may need to manually add the correct apn for your specific carrier. Not sure what the correct apn for vodafone is, but im sure its listed somewhere on this forum or via a google search. Go to your settings>wireless&networks>more settings>mobile networks>access point names. Press the menu button and press add apn, enter the correct configuration. Before exiting the apn menu make sure to press menu button again and choose "save". On the following screen pick your newly entered apn, wait for the button to stay green and then exit. You should see the data icon appear in the status bar. Reboot the phone and it should work.
Sent from my Atat S3 that today thinks its a Galaxy Nexus......
Click to expand...
Click to collapse
Thank you very much. Apparently when I got my sim, it was adding a proxy and a port number. According to the actual vodafone website there wasn't anything you're supposed to have in that and only that port and proxy was supposed to go into the MMS Proxy and MMS Port. Props to Vodafone for not knowing how to fix my problem even after spending 1 hour on the phone with them.

Related

Many Android Market apps won't download on cell network

I'm not sure if this is the right forum or not, but I have a GN that doesn't seem to want to download some Android Market apps while on Cell network.
The apps that won't download on the Cell network download fine over wifi however. SOME apps will download over the Cell network, but it seems like they're few and far between.
I can't seem to find much on the web about it except that it may be some google account bug or something?
Does anyone have any more information on this? Is this possibly a problem with my account with my carrier?
Any help is appreciated!
Thanks!
could it be something that might be blocked by your phone carrier?
I was thinking of that possibility, but they're normal apps that won't download like updates to Google apps or most popular apps. Meanwhile some nonsense app will download fine.
Go to settings > more > mobile networks > Access Point Names
Click on the APN that is checked with a blue bubble.
If you see an IP address set in the "proxy" field (third one down), delete it, then hit back, then reboot your phone.
Thracks said:
Go to settings > more > mobile networks > Access Point Names
Click on the APN that is checked with a blue bubble.
If you see an IP address set in the "proxy" field (third one down), delete it, then hit back, then reboot your phone.
Click to expand...
Click to collapse
Oh my god... you're a genius! That fixed it. To be honest I had no hope.
This explains though why I was able to download the ones that wouldn't download when I threw in my girlfriends SIM who is with a different carrier.
AWESOME!!!!!!!!! Thanks so much!

[Q] Why Does my Korean N7100 think I'm roaming and not connect to mobile internet?

I bought my n7100 on taobao here in China, and it's a Korean version. I put my China Mobile sim card in, and it makes and receives calls, and text messages and can use wifi with no problem.
The only thing is the mobile data doesn't work. I rooted and tried tweakker, and HiNet, to reset my APN and MMS settings, but that didn't work. My phone still thinks I'm roaming.. it displays
this message "Data Roaming, You have lost data connectivity because you let your home network with data roaming turned off".
I've also tried updating the APN and MMS settings manualy with information i've found on the web.
I've googled and searched this forum and I can't find much. I thought it would be an easy APN settings fix but it seems not to be...
I took my phone in to the local China Mobile store they couldn't fix it. I took it to a local android expert here and they didn't know what to do.
Any ideas would be greatly appreciated.
If you bought a Korean Note 2, you don't (shouldn't) have an N7100. I also purchased one through Taobao.
You should have an SHV-E250S, E250L, or E250K. Which one do you have? Check the baseband version under Settings > About device page.
No matter what, you're going to be limited to 2G only with China Mobile.
You're right, It's SHV-E250S, and I'm fine using the 2g in China on China mobile, but I'd just like to know how..any help?
Baseband Version is E-250SKSVLJK
Try removing all modifications to your APN settings.
Next, go into Settings > More settings > Mobile networks > Network mode and change it to GSM only. Also make sure that Data roaming is not selected. Run a new scan for network operators while you're in there to refresh your APN settings to the right ones.
In data network mode I only have 2 options "3g only" or "LTE Preferred" I have it on 3g only. I have now unchecked data roaming, but I don't see any place to scan for network operators. I have included a few screenshots here, sorry i don't know how to insert them.. http://tinypic.com/r/2198djn/6 http://tinypic.com/r/24dhfmx/6 http://tinypic.com/r/2zof98w/6
Now it's obvious why you don't have data. Is this the stock Korean ROM? Are you rooted?
I can point you to a decent ROM that will fix all of this, provided you have the patience to fix it. It's relatively easy.
Yes it seems to be the stock Korean ROM. I am rooted using http://forum.xda-developers.com/showpost.php?p=31801060&postcount=2 I'm more than willing to flash another rom. I've put about 20 hours into this so far, I imagine I can muster enough patience to finish it
Once they give us a damn Korean Note II section, this kind of information will be a lot easier to find.
Try this ROM for now, it's the one I've been using for a few weeks and I love it.
Link source: http://koxda.com/thread-98683-1-1.html
ROM Download: http://pan.baidu.com/share/link?shareid=149494&uk=3355956772
Password: koxda.com
Thanks a lot the rom (715mb) is downloading now, I have tried to flash ROM's on my old galaxy nexus, and on this note II, but I never succeeded, can you please link me to a good guide, on how to flash this rom? thanks.
Odin is included in the download. If you're using Windows 7 you may or may not have the drivers for the phone, and can grab them out of the All-in-one Toolkit. Just installing the toolkit should install the drivers necessary.
http://forum.xda-developers.com/showthread.php?t=1923956
The ROM you're downloading has two files and two pictures, as well. Open the pictures and follow along. All you have to do is click two buttons, select two files, then hit start. It WILL wipe your phone.
I installed that rom you suggested, I went into settings and did GSM only, and had it automatically find my network (china mobile) selected it, rebooted, and still it says i'm roaming so there is no connectivity... any more ideas?
Can you try somebody else's SIM?
There's no reason you should not be getting service unless something is not right with your SIM or phone.
I installed the rom you suggested, i went into settings and made it GSM only, also had it automatically correctly locate my network (china mobile) and it said "registered on network".. but it still isn't working, same problem, it says no connectivity cus i'm roaming.. any ideas now?
my gf will be home from work in a couple hours, I can try her sim card then.. my sim card was cut by me for my old iPhone.. is it possible or likely that the phone can still make and receive calls, but that somehow data connectivity was affected by me cutting the card? also one guy at the phone fixing store tried his sim card (from another company) and internet worked fine he said..
dadroidda said:
I installed the rom you suggested, i went into settings and made it GSM only, also had it automatically correctly locate my network (china mobile) and it said "registered on network".. but it still isn't working, same problem, it says no connectivity cus i'm roaming.. any ideas now?
Click to expand...
Click to collapse
China mobile have various sim plans, from local to province to national. Are you using the sim in the same city in which you bought it? If not and you don't have a national plan, it could be why the phone is showing roaming. In China going from one province to another is already considered roaming unless you have a national plan. This is from my experience back 2 years ago. Also, you best check at a China mobile shop if you have data activated, gprs/edge is not activated by default, you need to ask them to do it.
I would advise you to switch to China unicom as they have 3g/hspa which is much faster than china mobile.
Sent from my GT-N7105 using xda premium
For clarfication, I am in Hainan, and the card is from hainan. I use the same sim card in my galaxy nexus without any problem. I tried my gf's card just now, it didn't say any problem with connectivity, and did not display roaming.. And it shows the G symbol (for 2 or 3 G I assume), and has up and down arrows next to it.. but it doesn't actually work for browsing the web or using apps over the data network.. I even reset all the APN settings and let it automatically find the China Mobile network, but it didn't help.. what if I try to set the APN settings manualy? and any other ideas??
Showing the G symbol is GPRS, which is 2G. You will not get 3G on the N7100, N7105, or Korean model Note 2 on China Mobile.
Sounds like you need a new SIM card. You can try to set the APN manually to make the data work with hers. I've never had to set an APN manually and I've used many phones here with all 3 carriers, so it's a bit odd to me. No clue why your card doesn't work, but since hers is working fine, it's definitely not your phone.
For the record, her card displayed G, but even after messing with settings, I couldn't get it to have working data network..
Today I bought a new card, and had it officially cut to size, put it in the note II and it's still telling me no data connectivity due to i'm roaming.. i'm so frustrated
edit: after restarting a few times and trying to automatically make it register on china mobile .. it worked on the 4th attempt.. it still displays data roaming, and I had to enable data roaming... but now it works, even though it says i'm roaming?? wtf
Ive the same problem with my Korean galaxy note 2 all voice service work perfect but when I tried to turn on data it says insert Usim Card to access network please help

[Q] New phone -- no data. Suggestions?

OK, I took the plunge and got one. Checked a few things out, then went for the ICS update (official AT&T, at least for now) before I got too wrapped up in it. Seems I may have forgotten to check out that the data plan worked before the update -- I think I may have had Wi-Fi on all the time. Yeah, it was a dumb mistake.
Now I cannot get any data with any application when outside a Wi-Fi zone. Not even 2G, much less 3G. No connection and no indicator at the top. Phone is working on 3G just fine.
I have AT&T, though it's an old "Smartphone Unlimited" plan. It works just fine on my LG Expo (which is 3G). The phone is supposed to be unlocked (at least until I updated it, don't know if that affected it), but I have no non-AT&T SIM with which to try it. Have made no attempt to root it or load a custom ROM.
Are there some settings somewhere that I have to change to go through my old "wap.cingular" gateway (either rooted or not)? Should I try going to a custom ROM? Back to the original software (link, please, if that's the case)?
I'm going to see if a co-worker's T-Mobile SIM works with it (voice and/or data). But is there anything else I should try? Has AT&T finally caught up with me and my old, cheap, unlimited data plan and my SIM keeps me from connecting?
There should be no issue putting in a SIM from a working phone. If you go to System Settings->About Phone->Status, what is the network status? "Unavailable"? "Unprovisioned"?
Do you have signal, just no data, or do you have no signal?
I have full phone and text service, just no data (though, oddly, it says I have used 9.92KB of data). That occurs both at my home where I connect to my microcell and elsewhere. Of course, at home, I can also use WiFi for data.
"Mobile Network State" is "Disconnected". "Mobile Network Type" is "UTMS:3." If I turn the data network off and back on, it goes to "connecting" for a while, then back to "disconnected. I did find the location where it specifies the Access Point Names and it is set to "wap.cingular" just like my old phone. But unlike my old phone, the user name and password are "not set". These are uneditable fields.
I also went to the place it allows me to select my network operator and it offered me three different "AT&T" options. Two of the three gave me a message that my SIM does not allow connection to that network. When I try to switch to one of them, I see the data indicator go through Edge, 3G, and 4G, then off.
Only other odd thing I've noted is that the serial number is all zeros. The IMEI is correct, though; and I think that's what matters.
I'm becoming more and more convinced this is a problem with my SIM and the data plan it's tied to. It is from an old EDGE-only Windows Mobile 5 "smart phone" when that meant a device without a touch screen or QWERTY keyboard and a "PDA" was something that had either of those. The "Smart Phone" data plan was half that for a "PDA" but more than for a plain phone, and that's what I'm still paying. I've been buying phones outside of the AT&T system to hang on to that inexpensive, unlimited plan; but I may have reached the end of the line with it. I definitely need to try a SIM from another 4G capable phone,. both AT&T and T-Mobile, to see where I stand.
Tiger Shark said:
I have full phone and text service, just no data (though, oddly, it says I have used 9.92KB of data). That occurs both at my home where I connect to my microcell and elsewhere. Of course, at home, I can also use WiFi for data.
"Mobile Network State" is "Disconnected". "Mobile Network Type" is "UTMS:3." If I turn the data network off and back on, it goes to "connecting" for a while, then back to "disconnected. I did find the location where it specifies the Access Point Names and it is set to "wap.cingular" just like my old phone. But unlike my old phone, the user name and password are "not set". These are uneditable fields.
I also went to the place it allows me to select my network operator and it offered me three different "AT&T" options. Two of the three gave me a message that my SIM does not allow connection to that network. When I try to switch to one of them, I see the data indicator go through Edge, 3G, and 4G, then off.
Only other odd thing I've noted is that the serial number is all zeros. The IMEI is correct, though; and I think that's what matters.
I'm becoming more and more convinced this is a problem with my SIM and the data plan it's tied to. It is from an old EDGE-only Windows Mobile 5 "smart phone" when that meant a device without a touch screen or QWERTY keyboard and a "PDA" was something that had either of those. The "Smart Phone" data plan was half that for a "PDA" but more than for a plain phone, and that's what I'm still paying. I've been buying phones outside of the AT&T system to hang on to that inexpensive, unlimited plan; but I may have reached the end of the line with it. I definitely need to try a SIM from another 4G capable phone,. both AT&T and T-Mobile, to see where I stand.
Click to expand...
Click to collapse
In the Access Point Names make sure that the profile you were talking about is selected. Or from that screen if you hit the menu button it should give you the option of entering your own APN. If you've had data working on another phone I would suggest duplicating the APN settings from it and try making a new profile.
It could be the SIM/plan you're currently on but honestly this sounds exactly like what happens when your APN settings aren't configured correctly.
Turn the phone off, remove the SIM, boot it with no SIM. Go into Access Point Names and remove all the entries. Turn it off, put the SIM back in, turn it back on. If it doesn't autocreate an entry in Access Point Names, or the autocreated entry still doesn't work, take it to an AT&T store and ask them for help.
m1batt1 said:
In the Access Point Names make sure that the profile you were talking about is selected. Or from that screen if you hit the menu button it should give you the option of entering your own APN. If you've had data working on another phone I would suggest duplicating the APN settings from it and try making a new profile.
It could be the SIM/plan you're currently on but honestly this sounds exactly like what happens when your APN settings aren't configured correctly.
Click to expand...
Click to collapse
There was no way to select the plan. So I made a duplicate of it, which did have a select button, selected it, and it now works great. Thanks so much for your help.
roothorick said:
take it to an AT&T store and ask them for help.
Click to expand...
Click to collapse
That would have ben last resort. They would have wanted to "upgrade" my data plan to something that cost more and isn't unlimited.
Your solution might have also worked, but the first one offered led me to a solution, so I never tried yours. I'll keep it in mind, though.
Tiger Shark said:
There was no way to select the plan. So I made a duplicate of it, which did have a select button, selected it, and it now works great. Thanks so much for your help.
Click to expand...
Click to collapse
Glad it worked out for you!
Sent from my SGH-I927 using xda app-developers app

[Q] Recurring error message!!!!!!!

I have a at&t phone (model i747) and have a tmobile sim card in it. I have terrible reception in my house and continue to get a message saying "searching for available networks" and it allows me to choose 'cancle' or 'ok'. If I click ok it takes me to the "available networks" page found in settings where i can click ' default setup' and allow it to scan for a network.
However, this message WONT GO AWAY if I don't have tmobile reception, and putting it into airplane mode doesn't make it stop either. Any suggestions? Would rooting the device and going to the tmobile mod help?
unstopable96 said:
I have a at&t phone (model i747) and have a tmobile sim card in it. I have terrible reception in my house and continue to get a message saying "searching for available networks" and it allows me to choose 'cancle' or 'ok'. If I click ok it takes me to the "available networks" page found in settings where i can click ' default setup' and allow it to scan for a network.
However, this message WONT GO AWAY if I don't have tmobile reception, and putting it into airplane mode doesn't make it stop either. Any suggestions? Would rooting the device and going to the tmobile mod help?
Click to expand...
Click to collapse
Can someone commiserate? Any suggestions? I've rooted my phone. Would installing another ROM help?
First make sure you have all the t-mobile APNs in the phone (settings->more->mobile networks->access point names). Google what the appropriate tmobile apns are and make sure you have the right one selected.
If no sauce after that, then you need to go to network operators and wait for it to complete searching (this may take a while and make sure you are on t-mobile)
Hopefully that helps
aeppacher said:
First make sure you have all the t-mobile APNs in the phone (settings->more->mobile networks->access point names). Google what the appropriate tmobile apns are and make sure you have the right one selected.
If no sauce after that, then you need to go to network operators and wait for it to complete searching (this may take a while and make sure you are on t-mobile)
Hopefully that helps
Click to expand...
Click to collapse
I have the correct APN settings. I just keep going out of range from tmobile reception whichi si why this prompt keeps coming up. I can't do anything without it popping up numerous times per minute. It is extremely frustrating.
Is there a tmobile ROM that I could load ? Right now I don't have wifi calling either as it is a paid feature on ATT. Any suggestions would be appreciated

Not Registered to Network?

Today I lost my ability to make phone calls or do anything with my phone away from WIFI.
If I tried to make a phone call, I'd get a "Not Registered to Network" error message.
I can still do WIFI calling but nothing else away from WIFI connection.
I then went into network settings and chose "manual" for network operators. I was able to restore texting and calling. But I have no data. The options that I see from the scan after choosing "choose network operators manually" are 3-5 choices and they all read "Home". Some of these options give me error messages and others gives "Registered to network" - which then lets me call and text message.
So far I have tried rebooting. Taking out the sim tray and placing the sim card back in. I have tried resetting network settings. I have tried resetting APN to default.
Anyone know of a fix for this Samsung message occurring on the A70?
I am trying to do what I can to avoid resetting to factory defaults.
Thanks.
Others things I have tried:
Placing sim card in the other tray.
Making sure my sim card works in another phone. (It does.)
I fixed the issue.
Restoring APN to defaults or resetting APN, does NOT work, apparently.
I had to manually create and save an APN and enter the appropriate data, as instructed by my carrier's website.
The key data entry was probably adding a website (fake example: "t-mobile.com") to the "APN" entry, which was blank in the default APN that my Samsung was using. I wonder what happened there.
106IFA said:
I fixed the issue.
Restoring APN to defaults or resetting APN, does NOT work, apparently.
I had to manually create and save an APN and enter the appropriate data, as instructed by my carrier's website.
The key data entry was probably adding a website (fake example: "t-mobile.com") to the "APN" entry, which was blank in the default APN that my Samsung was using. I wonder what happened there.
Click to expand...
Click to collapse
Last week an earthquake has occured at Istanbul (5.8) and all the gsm carriers stopped working for hours at whole country. That was interesting. And when you tried to call someone, phone were showing a dialog which was shown to you. And also as you said, peole had to use wifi to call someone via WhatsApp etc.
So, I think the problem you lived may be your gsm carrier's issue and probably they fixed it while you were trying to fix it yourself.
y.erenbektas said:
Last week an earthquake has occured at Istanbul (5.8) and all the gsm carriers stopped working for hours at whole country. That was interesting. And when you tried to call someone, phone were showing a dialog which was shown to you. And also as you said, peole had to use wifi to call someone via WhatsApp etc.
So, I think the problem you lived may be your gsm carrier's issue and probably they fixed it while you were trying to fix it yourself.
Click to expand...
Click to collapse
No. The notion of an outage of service occurred to me but ultimately the fact was my sim card worked just fine in my other phone.
The problem and fix had everything to do with the APN file. I'm just wondering why that APN would change all of sudden.
What I've read about Samsung phones is that this "Not registered to network" is a common problem.
I hope this thread will be useful to someone in the future.

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