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I bought my n7100 on taobao here in China, and it's a Korean version. I put my China Mobile sim card in, and it makes and receives calls, and text messages and can use wifi with no problem.
The only thing is the mobile data doesn't work. I rooted and tried tweakker, and HiNet, to reset my APN and MMS settings, but that didn't work. My phone still thinks I'm roaming.. it displays
this message "Data Roaming, You have lost data connectivity because you let your home network with data roaming turned off".
I've also tried updating the APN and MMS settings manualy with information i've found on the web.
I've googled and searched this forum and I can't find much. I thought it would be an easy APN settings fix but it seems not to be...
I took my phone in to the local China Mobile store they couldn't fix it. I took it to a local android expert here and they didn't know what to do.
Any ideas would be greatly appreciated.
If you bought a Korean Note 2, you don't (shouldn't) have an N7100. I also purchased one through Taobao.
You should have an SHV-E250S, E250L, or E250K. Which one do you have? Check the baseband version under Settings > About device page.
No matter what, you're going to be limited to 2G only with China Mobile.
You're right, It's SHV-E250S, and I'm fine using the 2g in China on China mobile, but I'd just like to know how..any help?
Baseband Version is E-250SKSVLJK
Try removing all modifications to your APN settings.
Next, go into Settings > More settings > Mobile networks > Network mode and change it to GSM only. Also make sure that Data roaming is not selected. Run a new scan for network operators while you're in there to refresh your APN settings to the right ones.
In data network mode I only have 2 options "3g only" or "LTE Preferred" I have it on 3g only. I have now unchecked data roaming, but I don't see any place to scan for network operators. I have included a few screenshots here, sorry i don't know how to insert them.. http://tinypic.com/r/2198djn/6 http://tinypic.com/r/24dhfmx/6 http://tinypic.com/r/2zof98w/6
Now it's obvious why you don't have data. Is this the stock Korean ROM? Are you rooted?
I can point you to a decent ROM that will fix all of this, provided you have the patience to fix it. It's relatively easy.
Yes it seems to be the stock Korean ROM. I am rooted using http://forum.xda-developers.com/showpost.php?p=31801060&postcount=2 I'm more than willing to flash another rom. I've put about 20 hours into this so far, I imagine I can muster enough patience to finish it
Once they give us a damn Korean Note II section, this kind of information will be a lot easier to find.
Try this ROM for now, it's the one I've been using for a few weeks and I love it.
Link source: http://koxda.com/thread-98683-1-1.html
ROM Download: http://pan.baidu.com/share/link?shareid=149494&uk=3355956772
Password: koxda.com
Thanks a lot the rom (715mb) is downloading now, I have tried to flash ROM's on my old galaxy nexus, and on this note II, but I never succeeded, can you please link me to a good guide, on how to flash this rom? thanks.
Odin is included in the download. If you're using Windows 7 you may or may not have the drivers for the phone, and can grab them out of the All-in-one Toolkit. Just installing the toolkit should install the drivers necessary.
http://forum.xda-developers.com/showthread.php?t=1923956
The ROM you're downloading has two files and two pictures, as well. Open the pictures and follow along. All you have to do is click two buttons, select two files, then hit start. It WILL wipe your phone.
I installed that rom you suggested, I went into settings and did GSM only, and had it automatically find my network (china mobile) selected it, rebooted, and still it says i'm roaming so there is no connectivity... any more ideas?
Can you try somebody else's SIM?
There's no reason you should not be getting service unless something is not right with your SIM or phone.
I installed the rom you suggested, i went into settings and made it GSM only, also had it automatically correctly locate my network (china mobile) and it said "registered on network".. but it still isn't working, same problem, it says no connectivity cus i'm roaming.. any ideas now?
my gf will be home from work in a couple hours, I can try her sim card then.. my sim card was cut by me for my old iPhone.. is it possible or likely that the phone can still make and receive calls, but that somehow data connectivity was affected by me cutting the card? also one guy at the phone fixing store tried his sim card (from another company) and internet worked fine he said..
dadroidda said:
I installed the rom you suggested, i went into settings and made it GSM only, also had it automatically correctly locate my network (china mobile) and it said "registered on network".. but it still isn't working, same problem, it says no connectivity cus i'm roaming.. any ideas now?
Click to expand...
Click to collapse
China mobile have various sim plans, from local to province to national. Are you using the sim in the same city in which you bought it? If not and you don't have a national plan, it could be why the phone is showing roaming. In China going from one province to another is already considered roaming unless you have a national plan. This is from my experience back 2 years ago. Also, you best check at a China mobile shop if you have data activated, gprs/edge is not activated by default, you need to ask them to do it.
I would advise you to switch to China unicom as they have 3g/hspa which is much faster than china mobile.
Sent from my GT-N7105 using xda premium
For clarfication, I am in Hainan, and the card is from hainan. I use the same sim card in my galaxy nexus without any problem. I tried my gf's card just now, it didn't say any problem with connectivity, and did not display roaming.. And it shows the G symbol (for 2 or 3 G I assume), and has up and down arrows next to it.. but it doesn't actually work for browsing the web or using apps over the data network.. I even reset all the APN settings and let it automatically find the China Mobile network, but it didn't help.. what if I try to set the APN settings manualy? and any other ideas??
Showing the G symbol is GPRS, which is 2G. You will not get 3G on the N7100, N7105, or Korean model Note 2 on China Mobile.
Sounds like you need a new SIM card. You can try to set the APN manually to make the data work with hers. I've never had to set an APN manually and I've used many phones here with all 3 carriers, so it's a bit odd to me. No clue why your card doesn't work, but since hers is working fine, it's definitely not your phone.
For the record, her card displayed G, but even after messing with settings, I couldn't get it to have working data network..
Today I bought a new card, and had it officially cut to size, put it in the note II and it's still telling me no data connectivity due to i'm roaming.. i'm so frustrated
edit: after restarting a few times and trying to automatically make it register on china mobile .. it worked on the 4th attempt.. it still displays data roaming, and I had to enable data roaming... but now it works, even though it says i'm roaming?? wtf
Ive the same problem with my Korean galaxy note 2 all voice service work perfect but when I tried to turn on data it says insert Usim Card to access network please help
I just play with my S3 I747 and find out how to temporaly remove RAT restriction.
Click phone then punch code : *#197328640# ->Umts->Debag Screen->Phone Control->Network Lock->Rat_Free_Supporting ON
After you click this you see " Now RAT Free Supporting". Click back button and try setting radio by pressing *#2263#.
RTA will lock back after restarting.
could you explain what "RAT restriction" is and what removing it will provide?
kirkgbr said:
could you explain what "RAT restriction" is and what removing it will provide?
Click to expand...
Click to collapse
Here is a thread that talks about RAT restrictions. It appears to have to do with restricting access to certain bands, but I am swimming in waters that are deeper than my skills will allow.
http://forum.xda-developers.com/showthread.php?t=1189241
norbarb said:
I just play with my S3 I747 and find out how to temporaly remove RAT restriction.
Click phone then punch code : *#197328640# ->Units->Debag Screen->Phone Control->Network Lock->Rat_Free_Supporting ON
After you click this you see " Now RAT Free Supporting". Click back button and try setting radio by pressing *#2263#.
RTA will lock back after restarting.
Click to expand...
Click to collapse
I gonna do a run for this later today to see if it will actually work for allowing band selection and sticking.
It seemed to work for me, but it's only been a couple of minutes so far after turning off LTE. BTW, the first menu is "UMTS", not "Units".
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
Any suggestions on how to make these changes permanent without rooting?
Since there is now a known code to lift restrictions until reboot, I hope some dev will figure out a way on stock based roms (both stock and mods), as well as AOSP based, to make it permanent. I have tried AOKP and CM10 in hopes the LTE and 2G toggles would work but no dice with AT&T SGS3.
Anonymously_Unknown said:
Any suggestions on how to make these changes permanent without rooting?
Click to expand...
Click to collapse
Given the issue at hand, it is most likely a deeply embedded setting that will not be available to standard user base (non rooted), henceforth root access or even on a programming level will be needed to make the necessary changes. How the changes will be made available, if it is done, will depend on what was needed to make it permanent. This raises the question of where is this restriction coded into the AT&T SGS3. Is it firmware, ROM, SIM related, Radio? Seriously doubt it is hardware itself since there are ways to get around the restriction.
larryka said:
It seemed to work for me, but it's only been a couple of minutes so far after turning off LTE. BTW, the first menu is "UMTS", not "Units".
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
Click to expand...
Click to collapse
Yes you are corect. I make correction in OP.
Testing RAT unlock now.
norbarb said:
I just play with my S3 I747 and find out how to temporaly remove RAT restriction.
Click phone then punch code : *#197328640# ->Umts->Debag Screen->Phone Control->Network Lock->Rat_Free_Supporting ON
After you click this you see " Now RAT Free Supporting". Click back button and try setting radio by pressing *#2263#.
RTA will lock back after restarting.
Click to expand...
Click to collapse
Testing this method now. So far I am running on 2G. I will give it at least a couple of hours and will update this post accordingly.
Update: I was messing around and decided to save this USSD (the official name of these secret dialer codes) in my contacts. From dialer you can start pressing *#1 and when it appears just press it. This gives quick access should you need to change radios often. I also want to add that instead of going back into *#2263# you can also select the band from *#197328640#. If you want to change it immediately, then once you get the confirmation "Now RAT Free Supporting" press the menu key on the left of the Home button. Select back and repeat again to go back again. Then, instead of choosing Network Lock choose Network Control-->Band Selection. This takes you to the same menu that *#2263# does and you can select accordingly.
@norbarb...perhaps you can update your OP to reflect that you can stay within the original selection instead of *#2263# and just go back twice to access the band selection. It is just one more way of doing things.
I also did the test of rebooting my phone. As mentioned by norbarb, if you have rebooted the RAT restriction is back in place. Regardless of which option you take to the band selection it will show RAT restriction until you follow the OPs steps again to remove restriction. Have not found a way for permanent removal of the restriction yet (I am optimistic and really want this permanent so I will look very hard to find a solution.). Also when I rebooted I had GSM 2G only selected prior and I kept the option upon reboot so only the RAT restriction is reset...not the network band settings.
Update 2: After 4 hours I am still on 2G Edge. I am in a very good LTE location so this is definitely the most promising outlook. I have found that I despite my love for the look of AOSP roms, the inability to turn on 2G at all will keep me with TW for now. Thankfully I do not mind the look of TW and with root, I can kill the Bloatware. I will look at all of the options in the *#197328640# menus and see if there is anything that may can be applied for permanent access. I also wonder if the secret to overriding the lack of options for network choices in *#*#4636#*#* will be here as well as this would more preferable to shut down LTE only.
aybarrap1 said:
I also did the test of rebooting my phone. As mentioned by norbarb, if you have rebooted the RAT restriction is back in place. Regardless of which option you take to the band selection it will show RAT restriction until you follow the OPs steps again to remove restriction. Have not found a way for permanent removal of the restriction yet (I am optimistic and really want this permanent so I will look very hard to find a solution.). Also when I rebooted I had GSM 2G only selected prior and I kept the option upon reboot so only the RAT restriction is reset...not the network band settings.
Click to expand...
Click to collapse
Same here.
Sent from my SAMSUNG-SGH-I747 using xda premium
Isn't the problem with doing this, say if you disable LTE and only select HSPA, it wont go to any 2G networks if you are out of coverage. Because its not on 'automatic', its on HSPA. So if you are out of a service zone of HSPA, then you dont have anything to fall back to.
If only there was a way to disable LTE, and use the other networks 'automatically'.
geoldr said:
Isn't the problem with doing this, say if you disable LTE and only select HSPA, it wont go to any 2G networks if you are out of coverage. Because its not on 'automatic', its on HSPA. So if you are out of a service zone of HSPA, then you dont have anything to fall back to.
If only there was a way to disable LTE, and use the other networks 'automatically'.
Click to expand...
Click to collapse
That is the problem. However, AT&T in their infinite focus on trying to force users to their networks of choice has purposely had the ability to do network selections disabled. Under normal circumstances in android devices the option of network selection is under settings and mobile networks option. This is removed I am sure at AT&T's request. The other way to access this is to use USSD *#*#4636#*#* in dialer and select "Device Information" which will give you an option to choose a network preference. While the USSD works the option to select network preference does not work.
At least with the option to unlock RAT and using USSD *#2263#, it gives some sort of ability to choose a network. For me this is perfect since I want the 2G only due to poor 3G and LTE signals at work. However you are right that it is not convenient if you just want LTE off. For the moment there is no known way to obtain this option on the AT&T SGS3.
aybarrap1 said:
That is the problem. However, AT&T in their infinite focus on trying to force users to their networks of choice has purposely had the ability to do network selections disabled. Under normal circumstances in android devices the option of network selection is under settings and mobile networks option. This is removed I am sure at AT&T's request. The other way to access this is to use USSD *#*#4636#*#* in dialer and select "Device Information" which will give you an option to choose a network preference. While the USSD works the option to select network preference does not work.
At least with the option to unlock RAT and using USSD *#2263#, it gives some sort of ability to choose a network. For me this is perfect since I want the 2G only due to poor 3G and LTE signals at work. However you are right that it is not convenient if you just want LTE off. For the moment there is no known way to obtain this option on the AT&T SGS3.
Click to expand...
Click to collapse
Yep. I also think it's something to do with AT&T network setup. Because on AOSP ROM's we can't toggle LTE either. But the same ROM on a Canadian model phone will work just fine.
Even though the iphone has an LTE toggle. At least I read somewhere that it does.
geoldr said:
Yep. I also think it's something to do with AT&T network setup. Because on AOSP ROM's we can't toggle LTE either. But the same ROM on a Canadian model phone will work just fine.
Even though the iphone has an LTE toggle. At least I read somewhere that it does.
Click to expand...
Click to collapse
It has nothing to do with the network setup...it is the carrier forcing restrictions on their customers. I have had three other android phones (including my wifes) in the last three years. All of them were restricted from choosing the network from stock rom. The moment I uploaded a ROM such as CM or other AOSP Roms I was magically able to do a network select. I even had to Windows phones (6.1 and 6.5) and both of them were stripped but with some registry edits I was able to add the option back to select between 3G/2G and 2g only. It is AT&T's way and they are notorious for it.
On a side note, I would not be surprised if AT&T is the primary corporate network that pushed for this network SIM lock ruling by the Congressional Librarian. Of all the carriers they have the most to lose.
If you want to select multiple bands and still turn lte off..
http://forum.xda-developers.com/showthread.php?p=37334232
Galaxy S III I747
fmllc said:
If you want to select multiple bands and still turn lte off..
http://forum.xda-developers.com/showthread.php?p=37334232
Galaxy S III I747
Click to expand...
Click to collapse
I have been testing this for the last 4 hours and it does seem to work. Went to 2g only area and it switched perfectly to 2G and reverted back to 3g when I left the area. However I am not able to do GSM ONLY (2G only) using this method. You will have to follow the instructions on this thread for that.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
Click back button and try setting radio by pressing *#2263#.
norbarb said:
I just play with my S3 I747 and find out how to temporaly remove RAT restriction.
Click phone then punch code : *#197328640# ->Umts->Debag Screen->Phone Control->Network Lock->Rat_Free_Supporting ON
After you click this you see " Now RAT Free Supporting". Click back button and try setting radio by pressing *#2263#.
RTA will lock back after restarting.
Click to expand...
Click to collapse
How to set radio by pressing *#2263#?
And what is RTA will lock back after restarting?
So what is the benefit of the ability to change bands?
OKAstro said:
So what is the benefit of the ability to change bands?
Click to expand...
Click to collapse
It could result in battery savings and reduced dropped calls. For instance, I am often in and out of areas with little to no bandwidths under LTE. At default, my phone would always looking for an LTE signal which means my battery takes a pounding. By having my phone only look for 2G/3G, I do not take as large of a battery hit. Besides that, LTE does consume more power. For the most part I leave my phone with LTE off because the data speed is not crucial for me. At home I have a really fast WiFi network so it is better to be on it anyway while at home.
aybarrap1 said:
It could result in battery savings and reduced dropped calls. For instance, I am often in and out of areas with little to no bandwidths under LTE. At default, my phone would always looking for an LTE signal which means my battery takes a pounding. By having my phone only look for 2G/3G, I do not take as large of a battery hit. Besides that, LTE does consume more power. For the most part I leave my phone with LTE off because the data speed is not crucial for me. At home I have a really fast WiFi network so it is better to be on it anyway while at home.
Click to expand...
Click to collapse
OK Thanks. But under Settings/More Networks/Mobile Networks/Network Mode there are 13 "band" combination choices. Do those choices not provide what you''re looking for (i.e.2G/3G)?
I've never changed mine, so I'm curious
So I have always had Lte on my Galaxy but now under mobile network type it says I have UMTS:3. Can anyone tell me what that even means. Also my moms house as well as my dads house both have LTE coverage, yet I can longer get LTE. When I put data on my network changes to HSpAP:15 which I also dont know what means, and yet it says 4G on the status bar. Has anyone ever had any of these problems or could enlighten me on what all of these mean?
Need a little more info, please. What ROM are you using, any mods made to your phone, stuff like that.
Yea, need more info.
I'm going to leave the book here for someone else to write, but when not on LTE, it's not unusual for your phone to read UTMS3 or HPSAP15 and for your phone to read as 4G when on HPSAP15. It's technically still 3G, more like 3G and 1/2, but ATT choose to call it 4G. You will usually see this on ATT stock ROMS and some custom ROMS, but will find it correctly reading as 3G on other custom ROMS.
Sorry for having little info there. But Im on stock rom with stock kernel. Im rooted and have done a few mods to it but thats about it. Its just weird because on ATT LTE map I am clearly surrounded by LTE coverage but am not getting it. Im going to try and put my SIM card in my sisters phone and see if I get LTE on that.
Pikezer1337 said:
Sorry for having little info there. But Im on stock rom with stock kernel. Im rooted and have done a few mods to it but thats about it. Its just weird because on ATT LTE map I am clearly surrounded by LTE coverage but am not getting it. Im going to try and put my SIM card in my sisters phone and see if I get LTE on that.
Click to expand...
Click to collapse
Is that going to be the first time you've removed the SIM card?
Search "how to bypass RAT restriction"on the s3 and bypass it. Then use dialer code *#2263#. Select lte, lte all. This could get your lte back. You could also do the same got gsm and wcdma while your in there. After you finish your selections, reboot.
mrhaley30705 said:
Search "how to bypass RAT restriction"on the s3 and bypass it. Then use dialer code *#2263#. Select lte, lte all. This could get your lte back. You could also do the same got gsm and wcdma while your in there. After you finish your selections, reboot.
Click to expand...
Click to collapse
That's the direction I was going when I asked about the SIM card. Removing the SIM can temporarily remove the RAT restrictions, which can allow the settings to be changed.
The RAT restrictions can be removed first by dialing *#197328640#, then hitting the numbers 11865.
Then you can dial the user code *#2263# then hit 1 for Automatic.
Please do not select lte. You cannot make calls on AT&T yet on LTE. The phone always switches back to 4G or whatever when there is a call, but never LTE). If you select LTE, then it will always be on LTE, and now you will have LTE and no phone calls. You need to select Automatic, so that the phone can dictate to you and call all the shots the way AT&T intended.
I beg to partially differ. You should select all lte, to make sure those bands are active. If they aren't, automatic won't use them.
mrhaley30705 said:
I beg to partially differ. You should select all lte, to make sure those bands are active. If they aren't, automatic won't use them.
Click to expand...
Click to collapse
I'm not always right, but I think I am here. Try it on your phone. Then try making or receiving a call.
Not on Tw ROM atm. But i lost 4g data last week. Had to reselect All Lte. Also reselected All GSM and All WCDMA. Then selected Automatic. After that, everything worked right again. Lte was always lit up, until i made/received a phone call. After call, it went back up to lte.
mrhaley30705 said:
Not on Tw ROM atm. But i lost 4g data last week. Had to reselect All Lte. Also reselected All GSM and All WCDMA. Then selected Automatic. After that, everything worked right again. Lte was always lit up, until i made/received a phone call. After call, it went back up to lte.
Click to expand...
Click to collapse
I'm on touchwiz. I can make calls on everything but LTE. When I set my phone, GSM always stays on Edge, WCDMA always stays on 4G (what ATT calls it) and LTE always stays on 4G LTE. They never change unless its on Automatic.
Your directions.
shortydoggg said:
That's the direction I was going when I asked about the SIM card. Removing the SIM can temporarily remove the RAT restrictions, which can allow the settings to be changed.
The RAT restrictions can be removed first by dialing *#197328640#, then hitting the numbers 11865.
Then you can dial the user code *#2263# then hit 1 for Automatic.
Please do not select lte. You cannot make calls on AT&T yet on LTE. The phone always switches back to 4G or whatever when there is a call, but never LTE). If you select LTE, then it will always be on LTE, and now you will have LTE and no phone calls. You need to select Automatic, so that the phone can dictate to you and call all the shots the way AT&T intended.
Click to expand...
Click to collapse
Thanks for the directions shortydoggg, they were easy to follow. Unfortunately, I still only have Edge,.. I lost 4g after flashing 4.2.. Do you have any other suggestions?
4life2is0good said:
Thanks for the directions shortydoggg, they were easy to follow. Unfortunately, I still only have Edge,.. I lost 4g after flashing 4.2.. Do you have any other suggestions?
Click to expand...
Click to collapse
Check your imei in settings. If it's a zero, you'll need to inject it back in; there's a guide for that.
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2
I refer to my original instructions, with a little more detail. After bypassing RAT restrictions:
Dialer code *#2263#
Select WCDMA
Select Wcdma all
Back
Select LTE
Select LTE all
Back
Select Automatic
Back key on the phone
Reboot
You must be on a Touchwiz ROM and use the stock phone dialer.
mrhaley30705 said:
I refer to my original instructions, with a little more detail. After bypassing RAT restrictions:
Dialer code *#2263#
Select WCDMA
Select Wcdma all
Back
Select LTE
Select LTE all
Back
Select Automatic
Back key on the phone
Reboot
You must be on a Touchwiz ROM and use the stock phone dialer.
Click to expand...
Click to collapse
I have the same problem since i flashed a custom rom last week and i lost my imei too, i just inject it again but now my data and signal are always down i also fallowed ur instruction but the problem continuous, this phone is driving me crazy :silly:
OK, I took the plunge and got one. Checked a few things out, then went for the ICS update (official AT&T, at least for now) before I got too wrapped up in it. Seems I may have forgotten to check out that the data plan worked before the update -- I think I may have had Wi-Fi on all the time. Yeah, it was a dumb mistake.
Now I cannot get any data with any application when outside a Wi-Fi zone. Not even 2G, much less 3G. No connection and no indicator at the top. Phone is working on 3G just fine.
I have AT&T, though it's an old "Smartphone Unlimited" plan. It works just fine on my LG Expo (which is 3G). The phone is supposed to be unlocked (at least until I updated it, don't know if that affected it), but I have no non-AT&T SIM with which to try it. Have made no attempt to root it or load a custom ROM.
Are there some settings somewhere that I have to change to go through my old "wap.cingular" gateway (either rooted or not)? Should I try going to a custom ROM? Back to the original software (link, please, if that's the case)?
I'm going to see if a co-worker's T-Mobile SIM works with it (voice and/or data). But is there anything else I should try? Has AT&T finally caught up with me and my old, cheap, unlimited data plan and my SIM keeps me from connecting?
There should be no issue putting in a SIM from a working phone. If you go to System Settings->About Phone->Status, what is the network status? "Unavailable"? "Unprovisioned"?
Do you have signal, just no data, or do you have no signal?
I have full phone and text service, just no data (though, oddly, it says I have used 9.92KB of data). That occurs both at my home where I connect to my microcell and elsewhere. Of course, at home, I can also use WiFi for data.
"Mobile Network State" is "Disconnected". "Mobile Network Type" is "UTMS:3." If I turn the data network off and back on, it goes to "connecting" for a while, then back to "disconnected. I did find the location where it specifies the Access Point Names and it is set to "wap.cingular" just like my old phone. But unlike my old phone, the user name and password are "not set". These are uneditable fields.
I also went to the place it allows me to select my network operator and it offered me three different "AT&T" options. Two of the three gave me a message that my SIM does not allow connection to that network. When I try to switch to one of them, I see the data indicator go through Edge, 3G, and 4G, then off.
Only other odd thing I've noted is that the serial number is all zeros. The IMEI is correct, though; and I think that's what matters.
I'm becoming more and more convinced this is a problem with my SIM and the data plan it's tied to. It is from an old EDGE-only Windows Mobile 5 "smart phone" when that meant a device without a touch screen or QWERTY keyboard and a "PDA" was something that had either of those. The "Smart Phone" data plan was half that for a "PDA" but more than for a plain phone, and that's what I'm still paying. I've been buying phones outside of the AT&T system to hang on to that inexpensive, unlimited plan; but I may have reached the end of the line with it. I definitely need to try a SIM from another 4G capable phone,. both AT&T and T-Mobile, to see where I stand.
Tiger Shark said:
I have full phone and text service, just no data (though, oddly, it says I have used 9.92KB of data). That occurs both at my home where I connect to my microcell and elsewhere. Of course, at home, I can also use WiFi for data.
"Mobile Network State" is "Disconnected". "Mobile Network Type" is "UTMS:3." If I turn the data network off and back on, it goes to "connecting" for a while, then back to "disconnected. I did find the location where it specifies the Access Point Names and it is set to "wap.cingular" just like my old phone. But unlike my old phone, the user name and password are "not set". These are uneditable fields.
I also went to the place it allows me to select my network operator and it offered me three different "AT&T" options. Two of the three gave me a message that my SIM does not allow connection to that network. When I try to switch to one of them, I see the data indicator go through Edge, 3G, and 4G, then off.
Only other odd thing I've noted is that the serial number is all zeros. The IMEI is correct, though; and I think that's what matters.
I'm becoming more and more convinced this is a problem with my SIM and the data plan it's tied to. It is from an old EDGE-only Windows Mobile 5 "smart phone" when that meant a device without a touch screen or QWERTY keyboard and a "PDA" was something that had either of those. The "Smart Phone" data plan was half that for a "PDA" but more than for a plain phone, and that's what I'm still paying. I've been buying phones outside of the AT&T system to hang on to that inexpensive, unlimited plan; but I may have reached the end of the line with it. I definitely need to try a SIM from another 4G capable phone,. both AT&T and T-Mobile, to see where I stand.
Click to expand...
Click to collapse
In the Access Point Names make sure that the profile you were talking about is selected. Or from that screen if you hit the menu button it should give you the option of entering your own APN. If you've had data working on another phone I would suggest duplicating the APN settings from it and try making a new profile.
It could be the SIM/plan you're currently on but honestly this sounds exactly like what happens when your APN settings aren't configured correctly.
Turn the phone off, remove the SIM, boot it with no SIM. Go into Access Point Names and remove all the entries. Turn it off, put the SIM back in, turn it back on. If it doesn't autocreate an entry in Access Point Names, or the autocreated entry still doesn't work, take it to an AT&T store and ask them for help.
m1batt1 said:
In the Access Point Names make sure that the profile you were talking about is selected. Or from that screen if you hit the menu button it should give you the option of entering your own APN. If you've had data working on another phone I would suggest duplicating the APN settings from it and try making a new profile.
It could be the SIM/plan you're currently on but honestly this sounds exactly like what happens when your APN settings aren't configured correctly.
Click to expand...
Click to collapse
There was no way to select the plan. So I made a duplicate of it, which did have a select button, selected it, and it now works great. Thanks so much for your help.
roothorick said:
take it to an AT&T store and ask them for help.
Click to expand...
Click to collapse
That would have ben last resort. They would have wanted to "upgrade" my data plan to something that cost more and isn't unlimited.
Your solution might have also worked, but the first one offered led me to a solution, so I never tried yours. I'll keep it in mind, though.
Tiger Shark said:
There was no way to select the plan. So I made a duplicate of it, which did have a select button, selected it, and it now works great. Thanks so much for your help.
Click to expand...
Click to collapse
Glad it worked out for you!
Sent from my SGH-I927 using xda app-developers app
Hello friend, i bought a new m9 and when i activate data mobile i have only 3g , i tryed factory reset, to setup my network,
I rooted my phone, installed custom room.. still no change.. anyone can know why ?
Well maybe you dont have great 4g signal in your area? Or change apn.
StyL3sX said:
Hello friend, i bought a new m9 and when i activate data mobile i have only 3g , i tryed factory reset, to setup my network,
I rooted my phone, installed custom room.. still no change.. anyone can know why ?
Click to expand...
Click to collapse
As stated already , the signal could be weak in your area. Type in the dialer key pad ##3282# and you can also look to make sure all the bands are enabled on your device. I don't see why they wouldn't be though. A handful of users have stated bad connectivity with the M9, but that's on the sprint network I have been reading about.
at ##3282# it say only OK.. nothing about enable bands and i tryed sim of my friend (vodafone 4g) he have m8 and 4g working... on my m9 doesnt..
StyL3sX said:
at ##3282# it say only OK.. nothing about enable bands and i tryed sim of my friend (vodafone 4g) he have m8 and 4g working... on my m9 doesnt..
Click to expand...
Click to collapse
I have same problem with my M9+. In Manchester Area UK
I had perfect 4G with my old M8 but with new phone only 3G!!
Let me know if you get any answers. HTC and Vodafone couldnt help me either.
Check access point names, make sure only one is listed and selected.
Go to networks and search for network, click automatic.
Open the connectivity selection and make sure that the scalable option is chosen (2g/3g/4g)
Are you using one Base with the wrong firmware? Make sure they match up.
Find a friend on the same network or shared network and see if they have 4g in your location.
Test the sim in another phone.
Call network to check for issues in your area and or if there is an error against your account, may need a new sim if that one is old.
Test in major parts of the city center next time you're shopping..
Perform a speed test to see what speed you're actually getting, hspa is up to 20mb, 4g AFAIK is around 60mb, I've had 48 before. Anything over 20 could be considered 4g, you will very very rarely see a 3G tariff go over 19mb, which is the most I've ever seen.
Good luck.
StyL3sX said:
Hello friend, i bought a new m9 and when i activate data mobile i have only 3g , i tryed factory reset, to setup my network,
I rooted my phone, installed custom room.. still no change.. anyone can know why ?
Click to expand...
Click to collapse
I have the same issue with the M9. Couldn't find an answer for this problem. Even tried opening lte bands as listed here but no luck.
The thing is that I used to get LTE where I am now, went on long holiday and can't get it to work again so no idea what's up.
Jhonys said:
I have the same issue with the M9. Couldn't find an answer for this problem. Even tried opening lte bands as listed here but no luck.
The thing is that I used to get LTE where I am now, went on long holiday and can't get it to work again so no idea what's up.
Click to expand...
Click to collapse
That's a network issue, get a new sim and speak with your provider. Try the things I listed too
dladz said:
That's a network issue, get a new sim and speak with your provider. Try the things I listed too
Click to expand...
Click to collapse
I tried my sim with my wife's iphone and i got 4g without any problem. It's not a sim issue. Whatever the problem is, it's with the device (hardware, software, settings). I remember it also took me a few weeks after getting the M9 to get a 4g signal, but then one day it just appeared so there's that to add to the mystery.
Jhonys said:
I tried my sim with my wife's iphone and i got 4g without any problem. It's not a sim issue. Whatever the problem is, it's with the device (hardware, software, settings). I remember it also took me a few weeks after getting the M9 to get a 4g signal, but then one day it just appeared so there's that to add to the mystery.
Click to expand...
Click to collapse
Reset your network settings mate, set to manual then back to automatic.
Make sure you actually catch the network on manual first before manual. You will find it, it's just a case of going through the motions.
Also click menu, reset to defaults in access point names.
dladz said:
Reset your network settings mate, set to manual then back to automatic.
Make sure you actually catch the network on manual first before manual. You will find it, it's just a case of going through the motions.
Also click menu, reset to defaults in access point names.
Click to expand...
Click to collapse
1. How do you "reset network settings"?
2. set to manual - you mean in 'Network operators' menu select 'Search networks', select my network, then go back and selecting 'Select automatically'?
3. What do you mean "just a case of going through the motions"?
4. Should I reset APN at the last step or at the beginning?
I'm trying to understand your steps as clearly as i possible can because this no 4g issue took a lot of time and effort from me and it still doesn't work. Any help is very much appreciated.
Jhonys said:
1. How do you "reset network settings"?
2. set to manual - you mean in 'Network operators' menu select 'Search networks', select my network, then go back and selecting 'Select automatically'?
3. What do you mean "just a case of going through the motions"?
4. Should I reset APN at the last step or at the beginning?
I'm trying to understand your steps as clearly as i possible can because this no 4g issue took a lot of time and effort from me and it still doesn't work. Any help is very much appreciated.
Click to expand...
Click to collapse
I am trying to help you.
There are no steps it's just a case of trying everything to do with the network. If what you say is true and you've literally just had this issue occur out of the blue then it has to be a difference on the handset, especially seeing as you have tested the sim in another phone and it works.
Reset to default is with apn, doesn't matter when you do this just reset them, make sure it's checked and cycle mobile data on and off.
Clarify that your device is set to 2g/3g/4g within network mode (I believe it's called)
And I was referring to setting network selection to manual within mobile network settings, then choosing your network, then researching and selecting automatic.
The path is: settings / mobile data / network operators / search networks, wait for yours and select it, cycle mobile data (turn off then back on) if that doesn't work, switch back to automatic.
Reboot your phone after making changes, perform the full shut down method instead of the restart or power off methods, it's power and volume up AFAIK, hold for 10+ seconds, might be 15.
Going through the motions refers to checking anything and everything which influences the network, one of these setting will get it working..
Might be seen as overkill but a factory reset (if it's not been tried already) good luck.
dladz said:
I am trying to help you.
There are no steps it's just a case of trying everything to do with the network. If what you say is true and you've literally just had this issue occur out of the blue then it has to be a difference on the handset, especially seeing as you have tested the sim in another phone and it works.
Reset to default is with apn, doesn't matter when you do this just reset them, make sure it's checked and cycle mobile data on and off.
Clarify that your device is set to 2g/3g/4g within network mode (I believe it's called)
And I was referring to setting network selection to manual within mobile network settings, then choosing your network, then researching and selecting automatic.
The path is: settings / mobile data / network operators / search networks, wait for yours and select it, cycle mobile data (turn off then back on) if that doesn't work, switch back to automatic.
Reboot your phone after making changes, perform the full shut down method instead of the restart or power off methods, it's power and volume up AFAIK, hold for 10+ seconds, might be 15.
Going through the motions refers to checking anything and everything which influences the network, one of these setting will get it working..
Might be seen as overkill but a factory reset (if it's not been tried already) good luck.
Click to expand...
Click to collapse
I know you are trying to help me, and I very much appreciate it. Truly am.
I tried doing all the steps you listed, but no luck. Even tried at some point to force lte only in 4636 screen but that resulted in no signal at all. Trying to manually select a network in that setting only gives me the other 2 networks that work in the area but not vodafone which is what I use.
As a complete overkill I RUU earlier to the new 2.11.617 firmware without signing into my google account or restoring anything, and still no lte. What I did saw however, in the select network screen, was that next to my network, it said 2g/3g and next to the other 2 networks here it said 2g/3g/4g. Obliviously I can't select them as it's a vodafone simcard.
I added here SS from LTE discovery app while i was on 'lte only' mode. You can see signal is there but it cannot connect.
Any wild ideas or suggestions? I'm opened to try almost anything
Just out of interest, have you tried a different sim card? I know you said that your sim worked in another phone but I'd still be tempted to contact voda to get a new sim and to see if everything is set up on a network level, you may have to tell via that the issue is persistent in different phones or they may make you pay for it.
Also, might be something to do with the association between your phone and your sim. I once had a sim that blocked my missus, she could call me but I couldn't call her, no active diverts of any kind, I could call anyone and they could call me, got a new sim and it was sorted. Very strange, but anomalies like this do occur.
Have you got any mods or are you at stock at the moment? I know you said ruu. Oh and lol click thanks BTW.
dladz said:
Just out of interest, have you tried a different sim card? I know you said that your sim worked in another phone but I'd still be tempted to contact voda to get a new sim and to see if everything is set up on a network level, you may have to tell via that the issue is persistent in different phones or they may make you pay for it.
Also, might be something to do with the association between your phone and your sim. I once had a sim that blocked my missus, she could call me but I couldn't call her, no active diverts of any kind, I could call anyone and they could call me, got a new sim and it was sorted. Very strange, but anomalies like this do occur.
Have you got any mods or are you at stock at the moment? I know you said ruu. Oh and lol click thanks BTW.
Click to expand...
Click to collapse
Well the thing is that my wife's sim card in my phone only gets 3g. On her iPhone it's 4g. My sim card in my wife's iPhone gets 4g. On my phone only 3g so it seems like a very specific problem with my device.
Shortly after ruu I installed viper 3.5 without any mods..
Can it be that my device is somehow blocked by the network towers or something of that nature?
Maybe a hidden setting somewhere that blocking the phone's 4g capabilities? This is getting ridiculous..
Thanks for your help mate. Can't believe I forgot to press the thanks button [emoji2]
Sent from my HTC One M9 using Tapatalk
Jhonys said:
Well the thing is that my wife's sim card in my phone only gets 3g. On her iPhone it's 4g. My sim card in my wife's iPhone gets 4g. On my phone only 3g so it seems like a very specific problem with my device.
Shortly after ruu I installed viper 3.5 without any mods..
Can it be that my device is somehow blocked by the network towers or something of that nature?
Maybe a hidden setting somewhere that blocking the phone's 4g capabilities? This is getting ridiculous..
Thanks for your help mate. Can't believe I forgot to press the thanks button [emoji2]
Sent from my HTC One M9 using Tapatalk
Click to expand...
Click to collapse
No worries fella
If you've already tried another sim and it's still not happening, the firmware matches the rom, your sim works in other phones with 4g. Then I'm really not sure mate..
Give Lee droid a whirl that's what I'm using at the moment.. A simple but great rom..
I'm pretty much out of ideas now, if all of the above has been checked then it's something that I'm not aware of.. Sorry mate..
for the record it is a weird one, something should have got it working by now..
---------- Post added at 12:58 AM ---------- Previous post was at 12:56 AM ----------
Are you in a position to be able to return the device? Just in case
dladz said:
No worries fella
If you've already tried another sim and it's still not happening, the firmware matches the rom, your sim works in other phones with 4g. Then I'm really not sure mate..
Give Lee droid a whirl that's what I'm using at the moment.. A simple but great rom..
I'm pretty much out of ideas now, if all of the above has been checked then it's something that I'm not aware of.. Sorry mate..
for the record it is a weird one, something should have got it working by now..
---------- Post added at 12:58 AM ---------- Previous post was at 12:56 AM ----------
Are you in a position to be able to return the device? Just in case
Click to expand...
Click to collapse
Thanks for the help mate.
I can't return the device as it was bought in the states and I live in Europe at the moment.
I think I will try to change my sim card for a new one just in case, and will change back to stock 2.11.617 for a couple of days to see if that can make any difference.
Will post an update if i will have one.
Jhonys said:
Thanks for the help mate.
I can't return the device as it was bought in the states and I live in Europe at the moment.
I think I will try to change my sim card for a new one just in case, and will change back to stock 2.11.617 for a couple of days to see if that can make any difference.
Will post an update if i will have one.
Click to expand...
Click to collapse
Good luck fella, hope it all works out for you. With it being bought in the states would the band frequency of the device make a difference? Just spitballing there. Good luck..
dladz said:
Good luck fella, hope it all works out for you. With it being bought in the states would the band frequency of the device make a difference? Just spitballing there. Good luck..
Click to expand...
Click to collapse
Yes it would. He probably bought a cdma and has to have the correct bandwidths unlocked.
Sent from a stolen (and crap) HTC M9
shivadow said:
Yes it would. He probably bought a cdma and has to have the correct bandwidths unlocked.
Sent from a stolen (and crap) HTC M9
Click to expand...
Click to collapse
Then that would make sense.