Develop Bugs

[Q] Caller Can't Hear Me

This has been happening on my Epic 4G for awhile now and it's really frustrating. I'm pretty sure this hasn't been happening the whole time I've owned the phone, but at this point it's hard to really remmber.
Basically, when I make or receive a call, within a couple\few minutes of the phone call the caller suddenly can't hear me - this happens whether it's using the phone normally, in speakerphone mode, or even a headset. As soon as it happens and the other caller starts the "Hello? Are you still there?" I can fix it by toggling the speaker on and off (or off and on) and it fixes it - but it can suddenly start again at anytime...couple of minutes later, five minutes later, etc.
Right now I'm slowly removing apps from my phone after every call this happens on - my goal is to determine if a particualr app is confusing my phone. I don't think it's the ROM or modem I'm using (Frozen 1.2, EC05) as I did a stock flash and flashed to those just recently and others aren't having the same problem. I DID restore some data so if I can't narrow down an app that's causing it, not restoring any data is my next option (but even more time consuming to figure out specifically which data is causing issues).
I'm pretty sure the phone hasn't always done this so I don't want to exchange the phone considering I don't have any other issues and I think this is software, not hardware related. Has anyone experienced anything similar to this?

Have you tried switching Roms, I have this same problem on EC05 when I moved to gingerbread it stopped happening.......
Do you voodoo installed?
Sent from my SPH-D700 using XDA App

I was having the same problem with EF02 and the EF02/EF10 modems. I switched back to the EC05 modem and haven't had the problem since (knocking on wood)...
Sent from my Transformer TF101 using Tapatalk

Try ee03 modem..
Sent from my SPH-D700 using Tapatalk

masaidjet said:
Have you tried switching Roms, I have this same problem on EC05 when I moved to gingerbread it stopped happening.......
Do you voodoo installed?
Sent from my SPH-D700 using XDA App
Click to expand...
Click to collapse
I do have Voodoo installed (since it comes with Frozen 1.2). I haven't tried switching ROMs yet but I have started looking again (I was pretty content with Frozen but if no one had a similar issue and changing the modem doesn't work then a ROM switch is my next try).
Thanks to others who suggested changing modems - I'm going to do that now and see if EE03 fixes this....*crosses fingers*

evancg said:
I do have Voodoo installed (since it comes with Frozen 1.2). I haven't tried switching ROMs yet but I have started looking again (I was pretty content with Frozen but if no one had a similar issue and changing the modem doesn't work then a ROM switch is my next try).
Thanks to others who suggested changing modems - I'm going to do that now and see if EE03 fixes this....*crosses fingers*
Click to expand...
Click to collapse
Go into you Voodoo sound settings and change recording setting to Original. Shoul fix your issue.
Sent from my SPH-D700 using XDA App

Sure you are not hitting the mute button by accident? Sounds dumb but I've done that before.

Blankrubber said:
Go into you Voodoo sound settings and change recording setting to Original. Shoul fix your issue.
Sent from my SPH-D700 using XDA App
Click to expand...
Click to collapse
I have the SAME EXACT PROBLEM and just like the OP it hasn't always been like that, did this work for you?
Sent from my rooted, suited, & booted Epic 4G kno dat!

I was having the same issues so I just applied this. People couldn't hear me on speakerphone at all...seriously. hopefully this helps. Thanks for the tip
Sent from my SPH-D700 using XDA App

evancg said:
Basically, when I make or receive a call, within a couple\few minutes of the phone call the caller suddenly can't hear me - this happens whether it's using the phone normally, in speakerphone mode, or even a headset. As soon as it happens and the other caller starts the "Hello? Are you still there?" I can fix it by toggling the speaker on and off (or off and on) and it fixes it - but it can suddenly start again at anytime...couple of minutes later, five minutes later, etc.
Click to expand...
Click to collapse
Yes! Mine started doing this a couple months ago, and I resolve it exactly the same way (though I have to hit the volume button once, either up or down, then toggle speaker on then off). It's definitely not the ROM because I've had it with both Froyo and GB ROMs. Unfortunately, I haven't found any other solution, yet. I'm hoping it will go away with official GB, but I have no real reason to think it will work. I'm going to play around with the Voodoo sound.

edonnelly said:
Yes! Mine started doing this a couple months ago, and I resolve it exactly the same way (though I have to hit the volume button once, either up or down, then toggle speaker on then off). It's definitely not the ROM because I've had it with both Froyo and GB ROMs. Unfortunately, I haven't found any other solution, yet. I'm hoping it will go away with official GB, but I have no real reason to think it will work. I'm going to play around with the Voodoo sound.
Click to expand...
Click to collapse
you guys shouldn't be having this problem make a backup then odin to ec05 stock and check if you still have the issue if you do just take it to sprint and show the tech your problem they should fix it or get you a replacement phone.

I have the same issue. I am completely stock. It usually happens 10 to 15 minutes into a phone call. I've already called sprint, taken it to a store but only reflashed the os, and I just recently spoke to someone on chat, who said the problem has been solved. If it happens again should I get a replacement phone?

Blankrubbers fix actually worked for me
Sent from my SPH-D700 using XDA App

steviee7 said:
you guys shouldn't be having this problem make a backup then odin to ec05 stock and check if you still have the issue if you do just take it to sprint and show the tech your problem they should fix it or get you a replacement phone.
Click to expand...
Click to collapse
I had this problem as well. I odinned stock and problem solved. Now I'm back on bonsai with no problems.
Edit: I just noticed that I don't have voodoo sound installed, I know that I used to, maybe deleting that solved my problem and not odinning back to stock.
Sent from my SPH-D700 using Tapatalk

evancg said:
This has been happening on my Epic 4G for awhile now and it's really frustrating. I'm pretty sure this hasn't been happening the whole time I've owned the phone, but at this point it's hard to really remmber.
Basically, when I make or receive a call, within a couple\few minutes of the phone call the caller suddenly can't hear me - this happens whether it's using the phone normally, in speakerphone mode, or even a headset. As soon as it happens and the other caller starts the "Hello? Are you still there?" I can fix it by toggling the speaker on and off (or off and on) and it fixes it - but it can suddenly start again at anytime...couple of minutes later, five minutes later, etc.
Right now I'm slowly removing apps from my phone after every call this happens on - my goal is to determine if a particualr app is confusing my phone. I don't think it's the ROM or modem I'm using (Frozen 1.2, EC05) as I did a stock flash and flashed to those just recently and others aren't having the same problem. I DID restore some data so if I can't narrow down an app that's causing it, not restoring any data is my next option (but even more time consuming to figure out specifically which data is causing issues).
I'm pretty sure the phone hasn't always done this so I don't want to exchange the phone considering I don't have any other issues and I think this is software, not hardware related. Has anyone experienced anything similar to this?
Click to expand...
Click to collapse
speak up i can't hear you

Sadly even after changing modems and making the adjustment in Voodoo Control I still have the same problem. Going to uninstall Voodoo all together and see if that resolves anything.

I just discovered that I'm having the same problem after I Odin'd back to stock EC05 for a different reason. So, EC05 and EC05 modem, and I'm having a problem that I didn't think I was having before I tried EF02.
Could something have been changed that going back to EC05/EC05 modem didn't resolve?
Sent from my Transformer TF101 using Tapatalk

evancg said:
Sadly even after changing modems and making the adjustment in Voodoo Control I still have the same problem. Going to uninstall Voodoo all together and see if that resolves anything.
Click to expand...
Click to collapse
This problem is not generated by Voodoo. I have a stock Epic (rooted) and have never had Voodoo installed on my device and I have intermittently had this problem in the past (haven't seen it for a while, though). My friend has an Epic (never rooted) and also has this problem.
About the only thing I've heard that people have said fixes this is to wipe cache and dalvik and then flash something using Odin. Stock or custom I don't think matters.

As others have noted, uninstalling Voodoo didn't fix it for me. I think what must be causing this is everytime I wipe and install a clean ROM I restore some data through TiBackup and SOMETHING I'm restoring is causing this. Guess I'll just have to wipe and be very careful about what I'm restoring.

This might be completely random, but by chance did other people that experience this problem happen to install NZBAir?

voodoo louder won't setup properly

Is voodoo louder supposed to work on our phones?
Its supposedly for samsung S2, which, ours is a member of that "family", yet, when I try to install/buy it, It installs, it does its "diagnostics", says everything is ok, but when I try to "buy" it, the app errors out every time; I've uninstalled, reinstalled, cleared data, done everything, but still get an error when trying to complete the install/purchase.
thanks!

72 views and no one has an opinion?

Are you using the new gunslinger kernel? And are you rooted? If you no to either one of those then that's the problem but other than that I've have no idea
Sent from my SPH-D710 using XDA App

yes, on gunslinger 1.4.1, and of course I am rooted..

Well Voodoo Louder Setup Fine For Me The First Time And Ive Had No Problems Since! Now... This Is Only My Opinion But Honestly I Cant Really Tell Any Significant Difference In The Sound Even Trying Different Settings Made No Real Differences. So I Kinda So No Need In It Unless Im Doing Something Wrong.
Sent from my SPH-D710 using XDA App

I asked Supercurio (creator of VooDoo sound mod) if he was going to support our phones, and he said no.
https://twitter.com/#!/supercurio/statuses/119217721954148352
EDIT: this was awhile back, so he may he reconsidered since then.

It may not be what you want however, I have been using Volume+ without issue. There is a free version to try and see if you like it.

yeah, I have the full version of volume +; doesn't play well with a lot of the roms for this phone, especially if they have DSP baked in..
thanks for everyones input!

Im running into the same problems you are...Im going to email supercurio and see whats up because I loved voodoo control when I had it on og epic. in the apps op it says that our phone is supported...I read that another guy with our phone purchased it with no problems. It really is puzzling my as to why we are having issues. im on xplod rom with latest rogue kernal supporting voodoo..please keep this going, i would love to get an answer for this.

I've used it on 2 roms already with gunslinger and haven't had any issues. Sound is definitely improved while using headphones.
Sent from my SPH-D710 using xda premium

emailed supercurio and no response as of yet...and still unsuccssesful at buying voodoo louder off the market. im bummed. has anything changed for those that have problems simular to mine?

I've been having the same issue (unable to purchase IAP via Market). I emailed supercurio about it and he said it's a Google issue, and there's nothing he can do about it.
I tried again today and it's still not getting past the "Authorizing Payment" message. But I looked at my bank account, and they've taken $1.35 out 5 times, and put it back 5 times!

still doesn't work for me either, and dev doesn't respond..

enormous said:
I've been having the same issue (unable to purchase IAP via Market). I emailed supercurio about it and he said it's a Google issue, and there's nothing he can do about it.
I tried again today and it's still not getting past the "Authorizing Payment" message. But I looked at my bank account, and they've taken $1.35 out 5 times, and put it back 5 times!
Click to expand...
Click to collapse
I had that same problem was charged 3 times trying kept failing then I tried one more time billing to sprint account and it worked. Then came using it, it's not much better and then there's the annoying notification icon I checked all over in the options no where to remove it. Uninstalled it not even worth the trouble.

For those having issues buying it, supercurio has apparently released an update to the app that should fix this issue.
Sent from my SPH-D710 using xda premium

im0rtalz said:
I had that same problem was charged 3 times trying kept failing then I tried one more time billing to sprint account and it worked. Then came using it, it's not much better and then there's the annoying notification icon I checked all over in the options no where to remove it. Uninstalled it not even worth the trouble.
Click to expand...
Click to collapse
OH NO!!!!! ive hit that buy button like a hundred times!!! I can imagine what my credit card bill is going to look like...
---------- Post added at 09:41 PM ---------- Previous post was at 09:38 PM ----------
eao1991 said:
For those having issues buying it, supercurio has apparently released an update to the app that should fix this issue.
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
I just tried again...no fix for me

I had no issues buying it today. However the entire thing refuses to work properly. every 5 Seconds it resets my volume to low. had to uninstall the app to even play music.
Like everyone else, I wish voodoo sound was ported. Need a DAC

Don't know how come you guys are having so many issues, but I've been using this for quite some time now with much success. It definitely makes it louder and adds a little punch to it. I'm currently testing it in conjunction with DSP manager to see if they can play nice together. So far so good.

it wouldnt work for me either on gunslinger, i updated to hitman and it works fine

[Q] Missing Calls?

I have searched threads on XDA and could not find a solution specifically for my Epic 4G Touch. The problem I am having is I will just be sitting there and receive a voice mail. The phone did not ring previously and I check my call log and there is not a missed call. What I have found by researching is it has something to do with the phone when it is in deep sleep. I am rooted using Blu Kuban FE10 1.0.3.6 Rom. Also using Caulks FD26 Kernel with FF02 modem. I have tried several kernel and modem combinations. I do not believe it is Rom, Kernel, or modem related. What I have read it seems to be somewhere in the dialer waking the phone up. Any help would be greatly appreciated.

It's sprints sub par service...
Sent from my SPH-D710 using Tapatalk 2

We are on the same boat I have the same issue with not getting calls trough I hate to say it but its samsung for us. They are not taking care of all the bugs
Sent from my SPH-D710 using xda premium

I've seen a few reasons for this:
1) A ringtone specified for someone was not on the phone - this caused it to misbehave when I called my wife. She changed the ringtone and it fixed.
2) The tower couldn't reach the phone in time - now in my wife's case her old phone will still ring when her new phone does. I'm not sure if that's playing into the problem or not. But other times I've had both phones next to each other and you can tell when the tower reaches the phone as the ring changes abruptly.

ive been having same issue which is a big problem cause i use phone for work..
that's y I'm thinking of going back to htc phone never had an issue with htc or blackberry phones

The more and more I think about it. Your probably right. It must be a Samsung thing because I have 3 other phones on this contract and they are all HTC phones with no problems. The only thing is they are completely stock with no mods.

i have a htc tp2 on boost mobile which runs on sprint but more water down of a service but the reception for calls is 90% better than this phone
dont get me wrong love this phone just hate the reception issue.

Yeah you would think if Samsung is making phones at least the phone function would work properly.

I have been having the same problem forever with this phone. I have even had threads on here asking for help. I have gone as far as having sprint swap my phone out and that still did not help.
What I would recommend doing is using Google voice as your voicemail provider. Go to the options menu on the website and have it send you an email when you miss a call.
Google voice will always log the call even if your phone does not ring. For somebody like me who uses this phone for work, it definitely helps. You may miss the call but you will at least know that you missed the call and you can call them back.
It has saved me many times!

Are you running Kobridge's tweaks? I have noticed great battery life with his tweaks, but on my phone and the wife's we both are missing some calls when the phone goes into deep sleep. It may just be a coincidence. Not saying anything bad about the tweak.
Sent from my SPH-D710 using Xparent Cyan Tapatalk 2

pdaddy said:
Are you running Kobridge's tweaks? I have noticed great battery life with his tweaks, but on my phone and the wife's we both are missing some calls when the phone goes into deep sleep. It may just be a coincidence. Not saying anything bad about the tweak.
Sent from my SPH-D710 using Xparent Cyan Tapatalk 2
Click to expand...
Click to collapse
I have had this issue on stock rom with no apps installed. It is definitely a phone thing!

cmdauria said:
I have been having the same problem forever with this phone. I have even had threads on here asking for help. I have gone as far as having sprint swap my phone out and that still did not help.
What I would recommend doing is using Google voice as your voicemail provider. Go to the options menu on the website and have it send you an email when you miss a call.
Google voice will always log the call even if your phone does not ring. For somebody like me who uses this phone for work, it definitely helps. You may miss the call but you will at least know that you missed the call and you can call them back.
It has saved me many times!
Click to expand...
Click to collapse
Thanks I will give that a try. Half the problem solved anyway

Randytw1 said:
Thanks I will give that a try. Half the problem solved anyway
Click to expand...
Click to collapse
That is the only thing that has stopped me from smashing this phone against a wall.

pdaddy said:
Are you running Kobridge's tweaks? I have noticed great battery life with his tweaks, but on my phone and the wife's we both are missing some calls when the phone goes into deep sleep. It may just be a coincidence. Not saying anything bad about the tweak.
Sent from my SPH-D710 using Xparent Cyan Tapatalk 2
Click to expand...
Click to collapse
I believe that The Blu Kuban is running some kind of variation of Kobridge tweaks, but what I've read on that, the full version of Kobridge tweaks don't play nice with this rom.

cmdauria said:
That is the only thing that has stopped me from smashing this phone against a wall.
Click to expand...
Click to collapse
I feel your pain

[Q] All sound randomly dropping in/out

For the longest time I was on stock rooted EK02. I recently took the plunge and wiped all and installed CM10, which I love. The only problem I've had is that *all* sound suddenly decides to just go away whenever it wants to (ring/notif tones, touch clicks, app sounds, everything except in-call audio). It might last 5 minutes, or it might last an hour, but it always comes back on its own, and a reboot does not fix it. I can't seem to trigger the problem with a certain app or a certain action, but for example, I will be sitting here playing Angry Birds Star Wars, and the sound will just drop out completely. A few levels later, it comes back on its own. I put the phone down, go do something else, and the entire phone has muted itself again. Frustrating...
I'm on CM10 beta2 nightly 20121108
Kernel version says 3.0.15-CM-g8e7ed92, which seems appropriate since it references CM and this is the first CM I've ever had on the phone. Should I try other kernels though? AFAIK, no one else has mentioned this particular audio problem in the CM10 discussion thread. At least I don't think this is related to the "low volume in some apps" issue.
HOWEVER, something interesting, the baseband/radio version says EK02. I guess I should update that to get better comm, but it couldn't be causing an intermittent muting issue, right? I guess I assumed incorrectly that a ROM installed after a wipe would have to include its own modem. Argh.
This is frustrating, as I said. Thanks for any help.

Wow. 5 days and no replies. Can't someone at least tell me what you think? I've never understood why I can ask a legitimate, polite, and descriptive question after searching the forums as much as possible, and it gets ignored, while someone else can post something completely redundant that barely forms a coherent sentence, yet it sparks a 10 page discussion... frustrating.

I am not exceedingly familiar with cm10 but I would bet it is not the modem causing that issue. I would be inclined to think you have intentionally and / or accidentally changed the "quiet hours" or setup some form of silent profile. Otherwise it was perhaps a bad flash, you did not wipe CLEANLY (IE. calkulins format all or odin a full wipe/restore rim first) or maybe not install with what many revs believe to be a CWM safe kernel???
---------- Post added at 11:24 PM ---------- Previous post was at 11:19 PM ----------
also do you have anything (pc or stereo) connected to Bluetooth with the phone nearby?

trmitche2 said:
Wow. 5 days and no replies. Can't someone at least tell me what you think? I've never understood why I can ask a legitimate, polite, and descriptive question after searching the forums as much as possible, and it gets ignored, while someone else can post something completely redundant that barely forms a coherent sentence, yet it sparks a 10 page discussion... frustrating.
Click to expand...
Click to collapse
Nobody knows the answer to your questions. This is not a common problem and as mentioned above the modem has nothing to do with it. My only suggestion would be to flash a stock release one click, not a leak, and go from there.

Agree with above and mainly because I borked my build... it was perfect and then I tried a gps fix flash. Can confirm now that wipe in CWM and calks format all does not do crap for aosp, jb, or the like. So long story short, yeah you gotta one click or my guess is best served to clean slate with a stock ROM and in consequently factory wipe and just stay there.....

Wow thanks for the replies guys! I was really getting discouraged there for a bit.
I don't think it's a quiet hours setting, because all sound is cutting in and out *every 5-10 minutes*,
I will use Calk's wipe and start from scratch as suggested.
Although unrelated, surely EK02 is not a recommended modem for CM10, right? I guess I made a naive assumption that a full wipe followed by CM10 install would replace my old modem. I'm just curious what kind of problems might be caused by using such an old modem, even though I know sound is not one of them.
Can anyone recommend a modem for this ROM from personal experience? I understand from the main beta2 thread that the FK modems break 3G...

Just flash a one click, it will wipe everything and install a new modem. I'm using fi27 modem with codename rom, works fine. My current install method is run one click update prl and profile and get gps lock then do the install process of the rom.

someguyatx said:
Just flash a one click, it will wipe everything and install a new modem. I'm using fi27 modem with codename rom, works fine. My current install method is run one click update prl and profile and get gps lock then do the install process of the rom.
Click to expand...
Click to collapse
Yes. Do this. Then. Format all is still a good idea if you choose to revert to a GB ROM like el29 and progress.

UPDATE: I fixed this.... accidentally. What fixed it is hard for me to believe or accept, but Iv'e confirmed it by being able to reproduce it. The problem was being caused by the FRIKKIN' FACEBOOK APP. :/ I uninstalled the FB app for a totally unrelated reason: battery drain pointed out in another post. I realized the next day that the sound had not cut out once since then, I re-installed FB, and the problem returned quite predictably: all sounds started cutting in and out every few minutes. Uninstalled FB again, and sound has been fine ever since. My best guess is that the sound was cutting out/in each time a background sync of FB occurred. So now my sound is perfect and my battery life is much better to boot. I never used that damn app anyway.
Unrelated, but for what it's worth, I never installed a new modem as discussed above. Still running EK02 with CM10 nightly from 11/28. Have no problems to speak of. I didn't leave it on purpose, (noob mistake, thought CM10 installation would replace it), but I don't see any reason to change it as long as everything seems perfect, unless anyone can tell me what types of problems it could cause. Any further thoughts welcomed, but thanks again to you guys who already gave me advice.

trmitche2 said:
UPDATE: I fixed this.... accidentally. What fixed it is hard for me to believe or accept, but Iv'e confirmed it by being able to reproduce it. The problem was being caused by the FRIKKIN' FACEBOOK APP. :/ I uninstalled the FB app for a totally unrelated reason: battery drain pointed out in another post. I realized the next day that the sound had not cut out once since then, I re-installed FB, and the problem returned quite predictably: all sounds started cutting in and out every few minutes. Uninstalled FB again, and sound has been fine ever since. My best guess is that the sound was cutting out/in each time a background sync of FB occurred. So now my sound is perfect and my battery life is much better to boot. I never used that damn app anyway.
Unrelated, but for what it's worth, I never installed a new modem as discussed above. Still running EK02 with CM10 nightly from 11/28. Have no problems to speak of. I didn't leave it on purpose, (noob mistake, thought CM10 installation would replace it), but I don't see any reason to change it as long as everything seems perfect, unless anyone can tell me what types of problems it could cause. Any further thoughts welcomed, but thanks again to you guys who already gave me advice.
Click to expand...
Click to collapse
None, modems are interchangeable between builds with the exception of the fk-- and newer modems, they only work with Touchwiz based JB roms. If your modem is performing well speed and call quality wise then there's no need to change. However you could always test other modems to see if you get any improvement in your location. If you choose to change modems you should be on a touchwiz rom so you can update prl and profile after the modem flash. Modems are a YMMV item each one interacts with different devices and locations differently so to find the best modem for you you just need to flash and test them out if you so choose
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Thanks KoN! Extremely helpful post, as always. All other replies in this thread have been thanked as well. I learned a lot.
Still wish I knew how FB could make my sound cut in and out every few minutes, but if no one else has seen that issue, it must've been a quirk, so I imagine I'll never know. Moving on....

Random sluggish performance that requires reboot?

Hello everyone. I've been experiencing a problem lately that has me scratching my head. The phone for no reason and at random times because super sluggish like the frame rate or something is super low.. It seems to be most apparent in the launcher.. It happens at random even if the phone is cool or hot. Happens on touchwiz launcher as well as nova launcher.. Clearing ram and open apps doesn't work... The only thing that makes the phone go back to normal is a reboot. This also happens on any custom ROM. With stock or custom kernel.. So.is this a CPU hardware problem? Has anyone else had this happen? It's already been happening quite often and its becoming annoying. Factory resets don't solve it either as it comes back randomly. If anyone can shed some light please do.
Sent from my GT-I9505 using xda app-developers app

pezlomd said:
Hello everyone. I've been experiencing a problem lately that has me scratching my head. The phone for no reason and at random times because super sluggish like the frame rate or something is super low.. It seems to be most apparent in the launcher.. It happens at random even if the phone is cool or hot. Happens on touchwiz launcher as well as nova launcher.. Clearing ram and open apps doesn't work... The only thing that makes the phone go back to normal is a reboot. This also happens on any custom ROM. With stock or custom kernel.. So.is this a CPU hardware problem? Has anyone else had this happen? It's already been happening quite often and its becoming annoying. Factory resets don't solve it either as it comes back randomly. If anyone can shed some light please do.
Sent from my GT-I9505 using xda app-developers app
Click to expand...
Click to collapse
I would contact T-Mobile it could be a phone problem if you are seing it after an Odin back to stock. That would be my only suggestion is an Odin back but since you already did that I would see about getting the phone switched out
Sent from my GT-I9505G using Tapatalk 4

byron1985 said:
I would contact T-Mobile it could be a phone problem if you are seing it after an Odin back to stock. That would be my only suggestion is an Odin back but since you already did that I would see about getting the phone switched out
Sent from my GT-I9505G using Tapatalk 4
Click to expand...
Click to collapse
How could I prove to them that this is worthy of a warranty replacement? I can't seem to reproduce the problem.. It just happens..I thought Odin would solve the problem too but then it just randomly happened
Sent from my GT-I9505 using xda app-developers app

pezlomd said:
How could I prove to them that this is worthy of a warranty replacement? I can't seem to reproduce the problem.. It just happens..I thought Odin would solve the problem too but then it just randomly happened
Sent from my GT-I9505 using xda app-developers app
Click to expand...
Click to collapse
Explain to tmobile what's happening and let them know you want a new device. they are very easy to work with and tmobile won't make you prove anything. Ive been with tmobile for ten years now. Trust me they are easy to work with if you explain the situation and let them know it clearly interferes with your ability to use the device as it should be used. You should have ZERO problems with returning the device. By the way sounds like your device DOES have serious problems so id call tmobile as soon as possible. They MIGHT try trouble shooting it FIRST as this is procedure they HAVE to follow simply let them know after trouble shooting that your issue IS STILL PRESENT and they will exchange your device for a new one without issue...so call them asap. You won't have any trouble. You will see. They are very EASY to work with so NO WORRIES. Call and get your device exchanged NOW. Hope this helps you out. I've had a LOT of expirence working with tmobile. It won't be a problem. Youll see. Best wishes to you and hope you get this matter resolved today.

realsis said:
Explain to tmobile what's happening and let them know you want a new device. they are very easy to work with and tmobile won't make you prove anything. Ive been with tmobile for ten years now. Trust me they are easy to work with if you explain the situation and let them know it clearly interferes with your ability to use the device as it should be used. You should have ZERO problems with returning the device. By the way sounds like your device DOES have serious problems so id call tmobile as soon as possible. They MIGHT try trouble shooting it FIRST as this is procedure they HAVE to follow simply let them know after trouble shooting that your issue IS STILL PRESENT and they will exchange your device for a new one without issue...so call them asap. You won't have any trouble. You will see. They are very EASY to work with so NO WORRIES. Call and get your device exchanged NOW. Hope this helps you out. I've had a LOT of expirence working with tmobile. It won't be a problem. Youll see. Best wishes to you and hope you get this matter resolved today.
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I'll have to agree here. I've had many issues over the years (anyone remember the LG G2X?), and they will stand by you. Sometimes you have to squawk loudly, but they want you to be happy...
Unlike Sprint.....I hate Sprint
Edit: If you're not happy with their response, just escalate it to Customer retention...they have the real power.

I had bad lag when I was trying to text, send an email, or anything involving using the keyboard. I flashed a ROM thinking that would take care of the issue . It didnt, still had hang ups and lag. I flashed back to stock and received a new phone and havent had an issue yet.