Sprint is starting TEP open enrollment for all devices starting March 1, 2013. I am opening this thread:
1. To inform you of this!
And
2. To answer any questions that anyone may have on the TEP program with Sprint.
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Is this better or worse than the plan I have with Best Buy? And the only reason I have it is if I brick my phone. I'm pretty careful and have never physically damaged my phone.
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JeauxAdam said:
Is this better or worse than the plan I have with Best Buy? And the only reason I have it is if I brick my phone. I'm pretty careful and have never physically damaged my phone.
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This would be good to know, whether bricks are covered. Also will they cover something if we intentionally open the phone and play with the insides.
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I prefer TEP because it covers lost/stolen. TEP just replaced my "bricked" phone for free.
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how much is the deductible?
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Xiutehcuhtli said:
This would be good to know, whether bricks are covered. Also will they cover something if we intentionally open the phone and play with the insides.
with some fava beans and a nice chianti?
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Xiutehcuhtli said:
how much is the deductible?
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$150. Lost stolen, liquid damage and physical damage.
Free. Software (bricked) go to repair center and they will cover everything else.
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I just noticed recently that my wells fargo credit card has specific coverage for cell phones, as long as the bill is paid by the card ever month (which mine is, on autopay). I promptly cancelled my $11/mo TEP. 600 bucks coverage per claim, $25 deductible, damage and theft protection. I've never had a phone replaced with TEP, so this coverage makes sense for me.
neemot said:
Sprint is starting TEP open enrollment for all devices starting March 1, 2013. I am opening this thread:
1. To inform you of this!
And
2. To answer any questions that anyone may have on the TEP program with Sprint.
Sent from my LG-LS970 using xda premium
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Click to collapse
Don't mind me I'm a Lil lost. So is this sprints own TEP program? Are they dumping Asurion?
Sent from my SPH-L900 using xda app-developers app
Should I change my Asurion coverage? I hate Asurion and I hope I can use TEP from Sprint.
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TEP is Ausurion.
Sent from my LG Optimus G using xda premium
Tep is just the usual insurance from sprint for $11 a month they claims are done through asurion. They send the replacement phone for 150 deductible. Anything else like software issues or defects in the phone are replaced free of charge by sprint when you're paying the $11 a month.
Best buy insurance is $10 a month and covers everything but lost/stolen with a 0 deductible. The drawback is if you need a replacement for software issues they gotta try to fix it first so you're without a phone for awhile.
I'd go with the sprint insurance
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TEP is Sprint's insurance that it sells but uses Asurion for any deductible damage.
Sent from my LG-LS970 using xda premium
I'm still lost. I mean I have tep on all my lines which I know is thru Asurion. But what's the purpose of this thread if it's the same Asurion tep? Was the LGOG not covered by Asurion prior to this open enrollment or something?
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This means you can get TEP whenever and not in the first 30 dysfunction. I think?
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megamaster2 said:
This means you can get TEP whenever and not in the first 30 dysfunction. I think?
Sent from LG Optimus Prime G
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Ah Ok that would make perfect sense if your thinking is correct. I thought sprint was gon start their own tep. Was ready to ask what are the benefits lol. Weird tho I just activated my old GS2 a few weeks ago and even though it's used sprint didn't hesitate to add the tep when activating over the phone. My screen could've been tore up for all they've known lol
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Sprint Preferred retailers ate ankle to fix physical damage. I work worth these everyday and to replace the screen is not much work. Before you file an insurance claim go to a preferred Retailer they may replace anything for free.
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I just sold my new LGOG after shipping and fees for $245 :thumbdown: Paying a $150 deductible and $11 dollars a month for this phone is ridiculous. I suggest you guys pass.
shook187 said:
I just sold my new LGOG after shipping and fees for $245 :thumbdown: Paying a $150 deductible and $11 dollars a month for this phone is ridiculous. I suggest you guys pass.
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I agree. I never buy insurance and never needed it. My phones are always in excellent condition, never use screen protectors or cases. I'm just careful with it. I don't like the idea of paying $11/mth plus $150 deductible. I can just get buy a phone from craigslist/ebay for a decent price if need be rather than pay monthly.
I prefer squaretrade. Costco sells it now on their phones and its only a $25 deductible
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Related
My 3 yr old dropped my phone and scratched my screen to hell. Should I return to factory settings and unroot before I take it in to sprint? Also what is it going to cost me?
Thanks in advance!
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You will need TEP insurance.
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I have it
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i got screens forsale! $45. but TEP might be free.
Yeah I have an extra lcd/digitizer
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TEP deductible is a $100 or $150, so you might be prepared for that.
I was reading that if you have insurance they replace it for free but because it's for cosmetic damage i believe they charge 45 or 35
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You sir or wrong
ycats said:
TEP deductible is a $100 or $150, so you might be prepared for that.
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If you have tep, the screen replacement is free. They may not replace it fire just scratches though, might have to be cracked. if they are out of screens they should order you a new phone.
So, what you're saying is... stomp on it.
subcypher said:
So, what you're saying is... stomp on it.
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Sounds like it to me.
Here's one for you...
I have an evo with a couple bright spots on the screen (from impacts) and a lack of rsa keys...(tehe) I have insurance so do you think I could call cosmetic on the screen? How much would that be? This isn't crucial so it's no big deal but if you guys think it would be free I might go for it. The reason I ask instead of just going in is that im at college and getting to a sprint store is damn near impossible.
when I bring the phone in I should unroot it and put it back to stock correct? I have heard if the techs figure out it has been rooted they will red flag your account.
Always RUU before bringing your phone to Sprint. Always.
Yes definitely go to stock. They will poop on you if you have rooted and you go to them for help.
Swyped from my Evo on steroids.
well we were outside and my daughter water balloon popped and it got my gfS phone, i quickly wiped it up and it worked fine but about 45m she called and said the screen isnt working. now i had this happen b4 and just let it sat it it starting a few days later now my ? is how sentative is the epic? should i just expect the worse and just call sprint and what should i tell them to avoid any charges
Turn it off and let it sit in a bowl of rice for a couple of hours or overnight if possible. Their are several water indicators so they will be able to ser them and tell you to file an insurance claim. Wait and see.
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kennyglass123 said:
Turn it off and let it sit in a bowl of rice for a couple of hours or overnight if possible. Their are several water indicators so they will be able to ser them and tell you to file an insurance claim. Wait and see.
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looks like i need to call it in, we tried the rice thing and no dice it still has issues, i have the sprint insurance if i call and say water damage 4 sure or just say its lost. i dont want to pay a fee or anything, i havent called in a broken phone in a few years
Nabisco_12 said:
looks like i need to call it in, we tried the rice thing and no dice it still has issues, i have the sprint insurance if i call and say water damage 4 sure or just say its lost. i dont want to pay a fee or anything, i havent called in a broken phone in a few years
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Same thing either way...$100.
Sent from my SPH-D700 using xda premium
kennyglass123 said:
Same thing either way...$100.
Sent from my SPH-D700 using xda premium
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no way! i pay for the insurance???
Nabisco_12 said:
no way! i pay for the insurance???
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I know it sucks.. :banghead:
Sent from my SPH-D700 using xda premium
how can i tell if it has water damage?
Nabisco_12 said:
no way! i pay for the insurance???
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You almost always have to pay a deductible for insurance unless you pay a high premium. Look at your auto insurance. I'm sure you pay $100-$1000 out of pocket first before the insurance kicks in. If you know of any free insurance companies please let me know!
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Nabisco_12 said:
how can i tell if it has water damage?
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There are indicators throughout the phone that turn red if the detect moisture even in tiny amounts. There is no fooling them with the indicators.
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Nabisco_12 said:
no way! i pay for the insurance???
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TEP includes a $100 deductible. Black Tie from Best Buy has no deductible but costs more.
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kennyglass123 said:
TEP includes a $100 deductible. Black Tie from Best Buy has no deductible but costs more.
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The extra cost for Black Tie is worth it IMO. I used it about 8 times for my epic since I got it in Sept. 2010 lol 800$ + monthly cost TEP < 220$ Black Tie + quick exchange
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TEP is a giant scam.
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b16flybye said:
TEP is a giant scam.
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Unless you lose, drop or get stolen your $600 phone within the first couple of months of purchase.
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kennyglass123 said:
Unless you lose, drop or get stolen your $600 phone within the first couple of months of purchase.
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If someone tries stealing my phone there is no way they can miss my penis
Total Equipment Protection/TEP has quite a bit a value considering you'll have to wait 20 months to get a handset upgrade which means in essence if you have to replaced your handset prior to that 20 month mark and you don't have either Equipment Replacement Protection/ERP or TEP, bend over and grab your ankles and get ready to pay full retail pricing or figure a way to get your hands on a replacement device.
wireless.praying.mantis said:
Total Equipment Protection/TEP has quite a bit a value considering you'll have to wait 20 months to get a handset upgrade which means in essence if you have to replaced your handset prior to that 20 month mark and you don't have either Equipment Replacement Protection/ERP or TEP, bend over and grab your ankles and get ready to pay full retail pricing or figure a way to get your hands on a replacement device.
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Ever heard of craigslist?
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Yeeah wireless.......have fun with your so called ankle grabbing. Craigslist works fine for me. Guess we all know what your doing on Saturday nights......
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b16flybye said:
Yeeah wireless.......have fun with your so called ankle grabbing. Craigslist works fine for me. Guess we all know what your doing on Saturday nights......
Sent from my SPH-D700 using XDA
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Craigslist is great when your phone is older. If you have a newer phone then people sell them for almost retail.
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it's very simple..short term tep might save you money, long term you're throwing money away. phone comes with 1 year warrantee so you're really not using tep until 2nd year and with deductible you're spending around 200 at month 13. Hell if you have tep on your og epic the deductible for a refurb is more than a used epic on craigslist.people complain about the $10 data add on charge but they'll give money away for tep...tep should be called HLS.....hook line sinker
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xjayman said:
it's very simple..short term tep might save you money, long term you're throwing money away. phone comes with 1 year warrantee so you're really not using tep until 2nd year and with deductible you're spending around 200 at month 13. Hell if you have tep on your og epic the deductible for a refurb is more than a used epic on craigslist.people complain about the $10 data add on charge but they'll give money away for tep...tep should be called HLS.....hook line sinker
Sent from my SPH-D700 using xda premium
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Do you realize if you have to have your handset serviced and/or repaired and you do not have either the $4/month for ESRP or the $8/month for TEP on your account you have to pony up $35 in the store unless you want to ship your handset to the manufacturer and have then do the service/repair for you at no charge as well as most smartphone usually end up being serviced 3+ times within the first year i.e. $105 versus $96?
So I busted my display and SD no logner mounts either. I'm four months out for contract renewl and upgrade pricing. Does anyone have any tips for talking to Sprint and getting it advanced?
Call and ask customer care... They have been known to help a good customer in need if they are able
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Cant you also buy out your contract early for like $10 per month remaining?
With 4 months left your etf is only 50 bucks.
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gilbydakid said:
With 4 months left your etf is only 50 bucks.
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Yeah that's a great idea all. Thanks!
i have a white lcd replacement for sale if you wantn to fix the phone and try to sell it to cover the cost of your new phone and your etf cost.
My phone just cracked while playing Foosball with my brother. Unlike any others, the screen was directly impacted by the Foosball stick, not from dropping damage. I'm using a Trident aegis case on mine. I'm considering buying a squretrade insurance as its the best option right now
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Does the cover actually cover the screen? I would get any insurance you can if you don't currently have any..
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Swimguy14 said:
Does the cover actually cover the screen? I would get any insurance you can if you don't currently have any..
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Just the bezel but yea I'm already out of T-Mobile 14 day period so ill be buying insurance from squaretrade
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Well in that situation the case is really irrelevant; if the stick hit the screen directly it wouldn't make a difference whether there was a case on it or not.
I believe you can add insurance from tmobile up to 30 days after getting the phone but the deductible is ridiculous, like 150$ i believe. Nonsense when the phone was 99$ in the first place.
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Swimguy14 said:
Well in that situation the case is really irrelevant; if the stick hit the screen directly it wouldn't make a difference whether there was a case on it or not.
I believe you can add insurance from tmobile up to 30 days after getting the phone but the deductible is ridiculous, like 150$ i believe. Nonsense when the phone was 99$ in the first place.
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Squaretrade deductible is only $99. So ill go with that
Swimguy14 said:
Well in that situation the case is really irrelevant; if the stick hit the screen directly it wouldn't make a difference whether there was a case on it or not.
I believe you can add insurance from tmobile up to 30 days after getting the phone but the deductible is ridiculous, like 150$ i believe. Nonsense when the phone was 99$ in the first place.
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Umm I wanna know where the hell did you get an S3 for $99 lol
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Crisisx1 said:
Umm I wanna know where the hell did you get an S3 for $99 lol
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That's what I wanted to ask lol
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No you can't. You have 14 days from the date of purchase to add insurance after that you can't. Unless you file a warranty exchange. That will give you the chance to add insurance. 7.99 a month. Trust me I do this everyday at t-mobile.
Wish you would have seen my thread about a week ago when I dropped my s3 and cracked the screen. I was trying to warn everyone this can happen. So add insurance!
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hucesar1017 said:
No you can't. You have 14 days from the date of purchase to add insurance after that you can't. Unless you file a warranty exchange. That will give you the chance to add insurance. 7.99 a month. Trust me I do this everyday at t-mobile.
Wish you would have seen my thread about a week ago when I dropped my s3 and cracked the screen. I was trying to warn everyone this can happen. So add insurance!
Sent from my SGH-T999 using xda app-developers app
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Squaretrade gives you 90 days don't they?
Swimguy14 said:
Well in that situation the case is really irrelevant; if the stick hit the screen directly it wouldn't make a difference whether there was a case on it or not.
I believe you can add insurance from tmobile up to 30 days after getting the phone but the deductible is ridiculous, like 150$ i believe. Nonsense when the phone was 99$ in the first place.
Sent from my SGH-T999 using xda premium
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The replacement cost of an in contract GS3 is about $650. $150 doesn't sound so bad.
And it didn't take much to do it either! Was sitting in a patio chair, slipped out of my pocket 18in down to poured concrete. My gnex had taken falls 10x worse and come away unscathed.
Be careful, this big phone is really a whimp in the durability department.
No case, never use them so it is partially my bad but I was really surprised this fall was enough to cause this kind of damage. She is still 100% operational however. I have been quoted $300 and $350 to replace. I do have insurance but am not sure how I will proceed at this point. I may just use it as is for a while versus getting a new one immediately and feeling like I need to keep it in a bubble.
Be careful!
Sent from my SPH-L900 using xda premium
It faired pretty well in the drop tests on youtube. I guess all it takes is the right angle.
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Yeah, fair point. Got it right on the lower left corner. Must have been the kill spot.
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Makes sense. More glass. More fragile.
Mines cracked too. Don't even know how it happened. Store refused to mark it as defect. Sprint is telling me to file a claim with asurion on Monday. Its not on the site yet but I'm willing to bet it's the first 200 deductible. Phone works fine and for the note 1 they sell an outer glass for $30. What to do?
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you guys WILL NEED a case for this phone. How to do you guys expect a 5.5" phone (which isnt as durable as a tablet or small phone) with a stretched screen with gorilla glass 2 (thinner but stronger my arse) to actually take hits and falls naked?
Why 300-350? shouldnt it be 100 with insurance?
loveshinesthru said:
Why 300-350? shouldnt it be 100 with insurance?
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Insurance with asurion is tiered now
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yikes maybe i should have waited and gotten my phone at best buy so i could get their ins.
Wait.... 350 to replace? Is that Asurion or with Sprint directly?
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rockypr said:
Wait.... 350 to replace? Is that Asurion or with Sprint directly?
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$200 is my guess for deductible with asurion
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jamesey said:
$200 is my guess for deductible with asurion
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why? Did they raise prices? I tought it was 100...
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I was told it's $250 for the deductible. The $300-$350 is the early termination fee.
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As far as I know the highest for assurion through sprint is $200 at this point. I would assume this phone would be on the top tier for deductibles. That was according to the packet that I received recently, along with the increase to $11 a month.
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It is 200 now. I'm thinking of using squaretrade instead.
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200 is correct. Man this sucks. Gotta get a case!
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It's tiered based off the retail price of the phone if bought outright. This is the first $200 deductible product sprint has offered.
I hope otterbox hurry's up. Anyone else know of a bullet proof case?
Darkendvoid88 said:
It's tiered based off the retail price of the phone if bought outright. This is the first $200 deductible product sprint has offered.
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This.
Wow, Sprint told me $150. Yikes.
300-350 is what I was quote by third parties to replace the screen. Seems outrageous.
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