Hi.
Recently my unlocked unbranded desire has refused to upload pictures to picasa, or videos to youtube. All I get is the message "Failed to retrieve account information".
Running 2.2 from ota update. Not rooted. Tried a factory reset at the weekend and the problem persists. It worked fine on 2.1.
Anyone have any suggestions?
Sent from my HTC Desire using XDA App
I have this same problem on a brand new HTC Vision G2 on T-Mobile. Tried clearing cache and data for YouTube application -- no dice. Seems to be a widespread problem.
Same issue on galaxy s vibrant. Did quite a few searches. Lots of questions, but no solutions yet.
Just tried the @youtube.com account in the youtube app, and it logged me in. I was then able to upload video to my actual account problem. Weird.
Logging in into You Tube app with @youtube.com instead of @gmail.com fixed the issue. Thank you stikk.
spritable said:
Logging in into You Tube app with @youtube.com instead of @gmail.com fixed the issue. Thank you stikk.
Click to expand...
Click to collapse
Thanks! That worked for me as well.
Samsung galaxy tab 8.9
--edit-- I take that back. Its actually force closing now >_<
The application My Uploads Process com.google.android.apps.uploader has stopped unexpectedly.
--edit again---
Ok its working this time. ^_^
I had to choose to use gallery to select the file i wanted to upload. If i selected es file explorer, it would crash the uploader ... Strange.
Anyway, Its working now. Thanks!
I just bought and S II T989. I installed Skype from Google play. So I tried to take a video call from my laptop to the phone but the video call doesn't work for me. The video option shows up in the phone but when i select it, it doesn't load the video. I went to setting in Skype and enable video calling too. but nothing happened I don't know much about these, So please help me fix this issue.
it sometimes glitches and takes a few tries to get it working. happened to me. have you tweaked the settings?
Sent from my SGH-T989 using xda app-developers app
Just get all your friends to use google talk with video or Tango. They are both way better than skype garbage.
Is anyone else having problems with Play Music not syncing all of your music? Maybe ⅓-½ of my music does not appear to be syncing with my S6 nor my S6 Edge. Syncs just fine with my HTC One, Asus Tablet, Samsung Tab, PC etc... Just not the S6s.
I've resynced multiple times under Accounts, I've cleared data/cache multiple times within the app itself as well as under app management, I've tried it with app updates uninstalled and with the updates installed. I'm at a loss as to why this is happening.
I am also within my 10 device limit. Anyone else having issues? Have any possible solutions? Alotta of my most played songs are not syncing and it driving me nuts.
(Edit) FYI, the S6 is Stock Rom untouched. The S6 Edge is Stock Rom rooted.
My syncing works fine. Also at my limit. Wish they'd change that
Sent from my SM-G925T using XDA Free mobile app
msgnyc said:
Is anyone else having problems with Play Music not syncing all of your music? Maybe ⅓-½ of my music does not appear to be syncing with my S6 nor my S6 Edge. Syncs just fine with my HTC One, Asus Tablet, Samsung Tab, PC etc... Just not the S6s.
I've resynced multiple times under Accounts, I've cleared data/cache multiple times within the app itself as well as under app management, I've tried it with app updates uninstalled and with the updates installed. I'm at a loss as to why this is happening.
I am also within my 10 device limit. Anyone else having issues? Have any possible solutions? Alotta of my most played songs are not syncing and it driving me nuts.
(Edit) FYI, the S6 is Stock Rom untouched. The S6 Edge is Stock Rom rooted.
Click to expand...
Click to collapse
I'm having the exact same issue. I have a Galaxy S6 edge. Already opened a ticket with Google Play Support. Awaiting on a response.
msgnyc said:
Is anyone else having problems with Play Music not syncing all of your music? Maybe ⅓-½ of my music does not appear to be syncing with my S6 nor my S6 Edge. Syncs just fine with my HTC One, Asus Tablet, Samsung Tab, PC etc... Just not the S6s.
I've resynced multiple times under Accounts, I've cleared data/cache multiple times within the app itself as well as under app management, I've tried it with app updates uninstalled and with the updates installed. I'm at a loss as to why this is happening.
I am also within my 10 device limit. Anyone else having issues? Have any possible solutions? Alotta of my most played songs are not syncing and it driving me nuts.
(Edit) FYI, the S6 is Stock Rom untouched. The S6 Edge is Stock Rom rooted.
Click to expand...
Click to collapse
Wanted to check if your problem is still ongoing, mine is. Google stated they weren't able to replicate the issue on their end and to pretty much hope for updates to fix it.
I'm going crazy here... :-/
---------- Post added at 12:37 PM ---------- Previous post was at 12:26 PM ----------
Found a thread on Android Central of other users reporting the same issue:
http://forums.androidcentral.com/lg-g4/536816-how-can-i-fix-my-google-play-music-sync.html
Seems to be something with Google services itself and not just the S6 or S6 Edge.
I've referenced both threads in my support ticket, I'd encourage you to do the same, maybe we can nag them enough for a solution.
No luck as of yet on my end. Actually, it seems the more I delete data/cache and try resyncinging the more songs stop from syncing..... It's getting really aggravating honestly.
Sent from my SM-G925T using Tapatalk
msgnyc said:
No luck as of yet on my end. Actually, it seems the more I delete data/cache and try resyncinging the more songs stop from syncing..... It's getting really aggravating honestly.
Sent from my SM-G925T using Tapatalk
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Click to collapse
:sigh: Same here. At first I thought it was fixing the issue, but then I realized that it was just switching what songs I had available on my device. Aggravating indeed.
I included both threads (this one and the one on androidcentral) in my ticket email update. Hopefully they get their stuff together.
I'm having the same issue - searching for a solution brought me to this thread. I've reset the phone, wiped the cache, disabled the GPM app, refresh library both on Wi-Fi and on cell connection. Nothing is working. This is really frustrating as every other device I have the library is syncing perfectly (including my Galaxy Note 10.1).
Would love to get this resolved somehow...
Edit: does this have anything to do with how large the music library is? Mine is bordering 18,000 songs.
@Chadwick17 @msgnyc
Alright guys! I've found a solution for mine, hope this helps you guys out!
1. Go to GPM on the webapp (website, whatever you want to call it).
2. Go to "My Library", then pick whatever artist you want for the test
3. Once you open the artist, go to "All my songs" (for that artist you picked)
4. Select ALL the songs and click the edit button on the top
5. DO NOT MAKE ANY CHANGES TO THE FIELDS (unless you want to change the metadata for the songs). Just click save without making any changes
6. Refresh your music library app, your stuff should be there now
What I did to make this faster for me, was go through my music library by genres. I would open the genre (Progressive Rock for example), go to "All Songs", select all of them, click edit and just save. I'm personally OCD when it comes to the music tags, so it was much easier for me since I have everything nicely formatted and organized. I only had to do it 111 times (the number of genres in my library).
Now once you're done doing this on the GPM website, go to settings on the website and refresh your music library (yes, this is on the website).
Once you're done, go to your google music app on your phone and refresh it, if it works for you as the same as it did for me, your playlists should now have all your music and so will your library.
After I confirmed that everything was there I force stopped the google play app through the application manager, cleared cache and data for the app through application manager, reboot in recovery, cleared cache and dalvik through recovery, fixed permissions. Booted up, my Google Play music is syncing just fine now.
Hope this helps!!!
Gelialtron said:
@Chadwick17 @msgnyc
Alright guys! I've found a solution for mine, hope this helps you guys out!
1. Go to GPM on the webapp (website, whatever you want to call it).
2. Go to "My Library", then pick whatever artist you want for the test
3. Once you open the artist, go to "All my songs" (for that artist you picked)
4. Select ALL the songs and click the edit button on the top
5. DO NOT MAKE ANY CHANGES TO THE FIELDS (unless you want to change the metadata for the songs). Just click save without making any changes
6. Refresh your music library app, your stuff should be there now
What I did to make this faster for me, was go through my music library by genres. I would open the genre (Progressive Rock for example), go to "All Songs", select all of them, click edit and just save. I'm personally OCD when it comes to the music tags, so it was much easier for me since I have everything nicely formatted and organized. I only had to do it 111 times (the number of genres in my library).
Now once you're done doing this on the GPM website, go to settings on the website and refresh your music library (yes, this is on the website).
Once you're done, go to your google music app on your phone and refresh it, if it works for you as the same as it did for me, your playlists should now have all your music and so will your library.
After I confirmed that everything was there y force stopped the google play app through the application manager, cleared cache, cleared data, reboot in recovery, cleared cache, dalvik, and fixed permissions. Booted up, my Google Play music is syncing just fine now.
Hope this helps!!!
Click to expand...
Click to collapse
I just saw a similar solution over at Android Central. It's been working for me too - only thing is, it doesn't seem to rectify the missing songs in your playlists on your phone. Maybe I haven't waited long enough for it to refresh...
Chadwick17 said:
I just saw a similar solution over at Android Central. It's been working for me too - only thing is, it doesn't seem to rectify the missing songs in your playlists on your phone. Maybe I haven't waited long enough for it to refresh...
Click to expand...
Click to collapse
Try my steps. I had the same problem with my songs playlists, but after I performed all the steps I did all my playlists have the correct number of songs in them.
Something is seriously screwed up. Now, the web app is showing music missing - roughly 3,000 songs. However, the music app on my tablet is showing all of the correct songs. I have no idea what the hell is going on but I'd sure like my 3,000 songs back.
Chadwick17 said:
Something is seriously screwed up. Now, the web app is showing music missing - roughly 3,000 songs. However, the music app on my tablet is showing all of the correct songs. I have no idea what the hell is going on but I'd sure like my 3,000 songs back.
Click to expand...
Click to collapse
Give it time. I had the issue as well, that's why I refreshed the music app within the GPM website. Go to settings on your left and then refresh the music library.
Make sure that by some reason they're not in the trash either.
I'll give it a shot l8r when I've got time. It's gonna take awhile to do that with all my songs.....
(Edit)It did work with the few albums I tried it. They updated the webpage. Im unable to select all songs for an artist. Id have to do it album by album. This could take me all week...
They need to fix this.
Sent from my SM-G925T using Tapatalk
Gelialtron said:
Give it time. I had the issue as well, that's why I refreshed the music app within the GPM website. Go to settings on your left and then refresh the music library.
Make sure that by some reason they're not in the trash either.
Click to expand...
Click to collapse
You were right. The web page did refresh to the correct amount of songs. I simply went into the 'Songs' portion of my library and selected all 19,000 of them and hit edit and then save right away. After that I refreshed the web app and now everything is working just like it should.
However, now my Google services aren't pushing notifications. I have no idea if that is related to this or a completely different issue altogether. Gmail will only show new email after I open the app and any purchases in Google Play don't show unless I manually force the phone to sync. Ugh.
Gelialtron said:
@Chadwick17 @msgnyc
Alright guys! I've found a solution for mine, hope this helps you guys out!
1. Go to GPM on the webapp (website, whatever you want to call it).
2. Go to "My Library", then pick whatever artist you want for the test
3. Once you open the artist, go to "All my songs" (for that artist you picked)
4. Select ALL the songs and click the edit button on the top
5. DO NOT MAKE ANY CHANGES TO THE FIELDS (unless you want to change the metadata for the songs). Just click save without making any changes
6. Refresh your music library app, your stuff should be there now
What I did to make this faster for me, was go through my music library by genres. I would open the genre (Progressive Rock for example), go to "All Songs", select all of them, click edit and just save. I'm personally OCD when it comes to the music tags, so it was much easier for me since I have everything nicely formatted and organized. I only had to do it 111 times (the number of genres in my library).
Now once you're done doing this on the GPM website, go to settings on the website and refresh your music library (yes, this is on the website).
Once you're done, go to your google music app on your phone and refresh it, if it works for you as the same as it did for me, your playlists should now have all your music and so will your library.
After I confirmed that everything was there I force stopped the google play app through the application manager, cleared cache and data for the app through application manager, reboot in recovery, cleared cache and dalvik through recovery, fixed permissions. Booted up, my Google Play music is syncing just fine now.
Hope this helps!!!
Click to expand...
Click to collapse
Finally had a chance to sit down and do this. Wasn't able to do it really from my tablet since I was unable to select all and going album by album would've takin forever. Solved my sync issues tho. Your a life saver. Thanks.
Wonder what was causing the problem to begin with tho...
Sent from my SM-G925T using Tapatalk
msgnyc said:
Finally had a chance to sit down and do this. Wasn't able to do it really from my tablet since I was unable to select all and going album by album would've takin forever. Solved my sync issues tho. Your a life saver. Thanks.
Wonder what was causing the problem to begin with tho...
Sent from my SM-G925T using Tapatalk
Click to expand...
Click to collapse
Glad it worked for ya man!
I have video issues in Google photos, instagram and tumblr. It plays maybe 1 or 2 seconds then there is a unlimited loading or a skip to the end to time index 27:xx:xx. Video Playback in Youtube or Chrome is just fine. Local videos in Google photos also working fine. Anyone else with this problem?
fuzolan said:
I have video issues in Google photos, instagram and tumblr. It plays maybe 1 or 2 seconds then there is a unlimited loading or a skip to the end to time index 27:xx:xx. Video Playback in Youtube or Chrome is just fine. Local videos in Google photos also working fine. Anyone else with this problem?
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Click to collapse
Same with Youtube but when i'm logged into my account, if i log off, then is working ok. If i log in with another account it works.
Same here with 4.6.6.1 in instagram, i use now CM11 by ggow and works fine!
Any solutions? And in fire os 4.6.6.1 i don't receive notification from sideloaded apps like whats'app, facebook messenger, clash of clans
xxxxx