Develop Bugs

The glass on the back spontaneously cracked

This morning I heard a loud pop coming from my phone that was lying on my bedside table, and when I flipped it around it the screen was all cracked. XDA doesn't allow me to link to the picture, but remove just remove the space: i.imgur.c om/DUCdbofh.jpg
Maybe someone else could re-post the image in another post? There was also some "fizzling" sounds for a few minutes afterwards as the glass cracked a bit more. It looks like there was some kind of tension in it that finally made it give away, since I haven't dropped it. It was also in the shadow when it happened, so it shouldn't be from a temperature increase from the sun. Has anyone else experienced this, and how should I contact LG about this?

Mine cracked due to a drop. Haven't found a single repair shop who can repair / replace. Only Futuretel Service centre in Ontario has parts to repair, must contact your local retailer (Bell. Telus, Rogers) to get the service.
I tried ebay, ali baba, and amazon, but no luck with finding the right part (e971 back housing).
Seeing that yours spontaneously cracked, you should be able to argue it for warranty coverage.

This is Snytbaggen image.
Sent by my customized LG E973

The second day I had this phone my screen cracked, but it was only one crack line on the center of the screen going horizontal, sprint actually replaced the phone with one out of the box, not a refurb. I'm hoping the Otterbox case prevents any damage.
Snytbaggen said:
This morning I heard a loud pop coming from my phone that was lying on my bedside table, and when I flipped it around it the screen was all cracked. XDA doesn't allow me to link to the picture, but remove just remove the space: i.imgur.c om/DUCdbofh.jpg
Maybe someone else could re-post the image in another post? There was also some "fizzling" sounds for a few minutes afterwards as the glass cracked a bit more. It looks like there was some kind of tension in it that finally made it give away, since I haven't dropped it. It was also in the shadow when it happened, so it shouldn't be from a temperature increase from the sun. Has anyone else experienced this, and how should I contact LG about this?
Click to expand...
Click to collapse

Mine too!
I have taken perfect care of my phone since i got it a week ago and today it did the exact same thing, "fizziling and all", except it was the front side.

To all of you wisecracks dismissing spontaneous cracks...
It looks like glass can crack without impact:
en.wikipedia.org/wiki/Spontaneous_glass_breakage
And it looks like there's probably a manufacturing defect by LG that Google and LG are quietly trying to sweep under the rug.

smrots said:
It looks like glass can crack without impact:
en.wikipedia.org/wiki/Spontaneous_glass_breakage
And it looks like there's probably a manufacturing defect by LG that Google and LG are quietly trying to sweep under the rug.
Click to expand...
Click to collapse
Impressive. It could also be caused by thermal expansion of the battery with the heat. Whatever it is, it would be interesting to know if there are other similar cases.

Vinfer said:
Impressive. It could also be caused by thermal expansion of the battery with the heat. Whatever it is, it would be interesting to know if there are other similar cases.
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Click to collapse
There are indeed many such cases. In most cases, people haven't been able to claim warranty. Another common thing I noticed in such cases, is that, they have happened in countries like Canada, Denmark, Sweden. It could be a case of the glass not withstanding the sudden temperature changes when it moves indoor and outdoor.
This is the only thing that is stopping me from buying this one or the Nexus 4. Absolutely love it otherwise.

Screen not responding well after putting on a protector

I put on a Skinomi screen protector last night and have noticed the screen isn't as responsive as before. Haven't experienced this with other phones before, wondering if anyone else has noticed this?

dspcap said:
I put on a Skinomi screen protector last night and have noticed the screen isn't as responsive as before. Haven't experienced this with other phones before, wondering if anyone else has noticed this?
Click to expand...
Click to collapse
I specifically didn't buy a Skinomi for this phone like I had for my previous phones because I read that people were having trouble not getting the liquid into the speakers. If you think about it, it makes sense, and I'm not going to take the chance I would have the same problem. I haven't read about that specific brand causing problems with the touchscreen, but I know cheap ones definitely can affect sensitivity.
Did any liquid get in the speakers during the application process? Does your phone have the slight gap in the side like several phones do? It's possible the liquid could have gotten in there and could be affecting the touchscreen.
Thus far I'm not having any issues with the touchscreen with my dry application iSmooth screen protector. *knock on wood*

IceDragon59 said:
I specifically didn't buy a Skinomi for this phone like I had for my previous phones because I read that people were having trouble not getting the liquid into the speakers. If you think about it, it makes sense, and I'm not going to take the chance I would have the same problem. I haven't read about that specific brand causing problems with the touchscreen, but I know cheap ones definitely can affect sensitivity.
Did any liquid get in the speakers during the application process? Does your phone have the slight gap in the side like several phones do? It's possible the liquid could have gotten in there and could be affecting the touchscreen.
Thus far I'm not having any issues with the touchscreen with my dry application iSmooth screen protector. *knock on wood*
Click to expand...
Click to collapse
I figured out my problem was an app I had loaded.
No problem with water as I waited 5 minutes before applying the application....
Thanks for your response as I learned from it.
Sent from my HTC6500LVW using Tapatalk 4

Screen problems

So I've been having some issues with my G3 and have been searching around with little luck. Does anyone else have these issues?
When I use my touchscreen, I can see distortion from the pressure placed onto the lcd screen. I'm not pressing hard on the screen at all.
Also, I've seen some people write about being able to see the digitizer in the background of their screens. Is this common on all G3's? It's very noticeable on mine and is really bothering me...
Also, this is my second G3. The first had a perfect screen (without noticeable digitizer), but had a VERY sensitive touchscreen (also viewable distortion from just normal swiping). My phone came from BestBuy and the only store with a white one in stock is 40 miles away from me. All the other BestBuy stores that are close to me all have black in stock. I know it sounds dumb, but are the problems I mentioned isolated to the white models only? So far both the white G3s I've had are having these problems...

Don't have either of those issues, but mine is a Best Buy purchased black version (AT&T)
Don't see how the color of the phone would have anything to do with this, doubt there is a difference in production. Good luck.

t1m1t said:
So I've been having some issues with my G3 and have been searching around with little luck. Does anyone else have these issues?
When I use my touchscreen, I can see distortion from the pressure placed onto the lcd screen. I'm not pressing hard on the screen at all.
Also, I've seen some people write about being able to see the digitizer in the background of their screens. Is this common on all G3's? It's very noticeable on mine and is really bothering me...
Also, this is my second G3. The first had a perfect screen (without noticeable digitizer), but had a VERY sensitive touchscreen (also viewable distortion from just normal swiping). My phone came from BestBuy and the only store with a white one in stock is 40 miles away from me. All the other BestBuy stores that are close to me all have black in stock. I know it sounds dumb, but are the problems I mentioned isolated to the white models only? So far both the white G3s I've had are having these problems...
Click to expand...
Click to collapse
I owned a g3 for a month and my lcd distorted with even a light touch as well. I also messed with one at best buy and it had the same problem!! Shame LG, this phone just about pulled me away from my s5!

LG G3 yellow spot on edge of display!

Hey guys,
I have a problem with my G3. I was so happy when I got it but now it drove me nuts. The display which is supposed to be the selling spot of this phone is not so glorious after all. Although not all users are affected by this I am one of those who are. I noticed a yellow band on the top left side of my screen. As I read online it is glue residue that has protruded through the display. Many people suggest to put it under a UV light but I am not sure if I should do this (the UV light is supposed to dry the glue). I have to mention that I bought the G3 because I had the exact same problem with the G2 in the same place. It looks so ugly and drives me crazy. So I wanted to ask for help from someone over here at XDA who has had the same or similar issue with the G3 or any other phone and is willing to offer me help and guide me through fixing this annoying issue.
Thanks!
I attached photos bellow taken by my other G3 which by the way does not have that problem!

Hello.
I have exactly same issue with my LG G3. :crying: Same kind of yellow spot at exactly same area as it is in your phone. It really is very annoying. Can anyone say if it's possible to fix it some way?
I can't believe that it is caused by my own fault. I read also somewhere that it is some glue which is visible for some reason.
/ReapeR81
Brad55555 said:
Hey guys,
I have a problem with my G3. I was so happy when I got it but now it drove me nuts. The display which is supposed to be the selling spot of this phone is not so glorious after all. Although not all users are affected by this I am one of those who are. I noticed a yellow band on the top left side of my screen. As I read online it is glue residue that has protruded through the display. Many people suggest to put it under a UV light but I am not sure if I should do this (the UV light is supposed to dry the glue). I have to mention that I bought the G3 because I had the exact same problem with the G2 in the same place. It looks so ugly and drives me crazy. So I wanted to ask for help from someone over here at XDA who has had the same or similar issue with the G3 or any other phone and is willing to offer me help and guide me through fixing this annoying issue.
Thanks!
I attached photos bellow taken by my other G3 which by the way does not have that problem!
Click to expand...
Click to collapse

i'm not a robot
ReapeR81 said:
Hello.
I have exactly same issue with my LG G3. :crying: Same kind of yellow spot at exactly same area as it is in your phone. It really is very annoying. Can anyone say if it's possible to fix it some way?
I can't believe that it is caused by my own fault. I read also somewhere that it is some glue which is visible for some reason.
/ReapeR81
Click to expand...
Click to collapse
same here ,same area!over heating , ice on the screen or 10 min in the refrigerator temporary helps the spot will disappeair !

ReapeR81 said:
Hello.
I have exactly same issue with my LG G3. :crying: Same kind of yellow spot at exactly same area as it is in your phone. It really is very annoying. Can anyone say if it's possible to fix it some way?
I can't believe that it is caused by my own fault. I read also somewhere that it is some glue which is visible for some reason.
/ReapeR81
Click to expand...
Click to collapse
I don't know what to do carrier warranty will not cover this and will say that it is my fault. The only thing we can do I think is either ask LG or make a group complaint since I am sure that there are many more experiencing this problem. I also have it on the G2 and it is even worse it is becoming black blueish. They make excellent panels but their glue sucks. Also drying the phones under UV lights is very expensive that is why they let them air dry which does not solidify the glue and problems like this appear.

rzoli said:
same here ,same area!over heating , ice on the screen or 10 min in the refrigerator temporary helps the spot will disappeair !
Click to expand...
Click to collapse
I wouldn't put it in the fridge. It is wet and it might damage the internals but since it is -10 here when I am out it is almost gone but it comes back in the same intensity when I enter an enclosed area.

[Q] Touch sensitivity / registration issue !

Hello everybody, I just received my g4 yesterday so I had it now for 24hrs and sometimes soft /light touches does not register and I find myself touching the same icon again to make it work .
Coming from Galaxy S6 it seems the G4 sometimes skip a touch or two.
Is that normal? Did anyone else noticed the same ?
Can this be corrected by software updates or is it something wrong with my G4?

Press harder?

Sfkn2 said:
Press harder?
Click to expand...
Click to collapse
Obviously this is the solution but comparing to GS6 and HTC m8 this was never an issue so I am sharing my experience with LG G4 to compare and to find out if this is isolated case or mass issue !

The G4 does not run on super amoled, obviously. The review units seem to have the same 'issue' when compared with other phones. It's the type of screen.

Sfkn2 said:
The G4 does not run on super amoled, obviously. The review units seem to have the same 'issue' when compared with other phones. It's the type of screen.
Click to expand...
Click to collapse
Appreciate your feedback

I just picked up my G4 today and am noticing the same thing. My Note 4 had a setting where you could turn up sensitivity, I have yet to find it on this phone

Give this app a try https://play.google.com/store/apps/details?id=br.shop4apps.touchscreenbooster.com&hl=en I installed it and set it to Super Optimized and it seems to be making the sensitivity a little better. I am coming from the S6 so it was driving me crazy with all the missed registrations.

I'm finding it to be the opposite. While scrolling through my app drawer I end up starting up an app
Sent from my G4 using your mom

I'm having the same issue, however I am running a Mime tempered glass screen protector. My cousin has also reported the same issue where it is missing taps, he's running a Zagg tempered glass screen protector.
To those with the issue are you also running a tempered glass protector?

I have a tempered glass screen protector. I did use the phone for a day or so before I started using the protector. The outcome has been the same for me either way. 90~95 out of 100 taps and swipes are registered properly but the 5 to 10% missed taps are starting to get really annoying for me. Most of the time I won't notice or care in a non gaming scenario though.
I have used the app posted above and it doesn't seem to really make a difference for me. Very frustrating because everything else about the phone has been great (battery, camera, screen, sound, etc). Debating if it's worth rolling the dice on a new phone.. We are in 2015 and this shouldn't be happening, last time I had a phone that missed taps was like 2011.

I was having a similar touch issue. But I fixed mine--or resolved it. I discovered it while scrolling through the reddit Sync app. I would have to press links twice because it wouldn't register the first time. Then for some reason, I discovered the issue:
IF the screen is moving (as in still scrolling from a swipe) ANY AMOUNT at all, the first touch does not open the intended link/target. Even if the screen scroll has slowed to an absolute crawl, but isn't COMPLETELY stopped, the first touch only 'stops' the screen. If I wait to touch until the screen has come to a complete stop, it works every time. Maybe my previous phones didn't have as tight of a tolerance on how much the screen can be moving before registering touches.
Other than that, the screen may be slightly less sensitive than other phones.
Not sure if this is the same touch issue you're having, but I hope this helps someone.

I came from a Galaxy S3 and have the same issue. It's driving me crazy!

Just to add to the topic I've come from a Nexus 6 and I'm experiencing the same issue. Definitely missed taps.

HidYn said:
Just to add to the topic I've come from a Nexus 6 and I'm experiencing the same issue. Definitely missed taps.
Click to expand...
Click to collapse
I am assuming the N6 does not have touch issues like this... I am going to be jumping to it from the G4, I think this is just an unacceptable phone. How is the size / handling of the N6 compared to the G4? That's my only concern...

Darth Pooh said:
I am assuming the N6 does not have touch issues like this... I am going to be jumping to it from the G4, I think this is just an unacceptable phone. How is the size / handling of the N6 compared to the G4? That's my only concern...
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Click to collapse
Honestly I've had every Nexus device and the Nexus 6 I wasn't the biggest fan. It had none of the touch screen issues but the camera was not on the same level and in my experience neither was the battery life.
I also much prefer the size of the G4 and I'm not a fan of AMOLED screens I can't stand the black ghosting that occurs on them.
I've already contacted the Three store here in the UK where I got my G4 and they are happy to exchange but honestly I won't be switching from the G4. We just need more people like on here to make themselves heard and hopefully LG come up with a fix or it comes down to a bad batch.
That's not to say the Nexus 6 is a bad phone but if they can fix the touch screen issues on the G4 there really is no comparison in my opinion.

This was brought up by someone else, but for those that feel the touch sensitivity / registration is not workigng so well, do any of you have a screen protector? Whether it is Tempered Glass or a Protective Film it could be inteffiring with the display?
Also, if you are having problems and have something on your screen for protection, what type of protection is it and what brand? Just figure it is worth a shot asking and seeing if there is a pattern.

woozzy101 said:
This was brought up by someone else, but for those that feel the touch sensitivity / registration is not workigng so well, do any of you have a screen protector? Whether it is Tempered Glass or a Protective Film it could be inteffiring with the display?
Also, if you are having problems and have something on your screen for protection, what type of protection is it and what brand? Just figure it is worth a shot asking and seeing if there is a pattern.
Click to expand...
Click to collapse
I'm using a CaseBase Tempered Glass Protector but my other half is rocking a naked G4 and the issues are still present. I actually already have another Protector on the way from a different manufacture because I initially thought that it could be the problem.
Then I began reading on here and Reddit and discovered we are not the only ones with the issue.

woozzy101 said:
This was brought up by someone else, but for those that feel the touch sensitivity / registration is not workigng so well, do any of you have a screen protector? Whether it is Tempered Glass or a Protective Film it could be inteffiring with the display?
Also, if you are having problems and have something on your screen for protection, what type of protection is it and what brand? Just figure it is worth a shot asking and seeing if there is a pattern.
Click to expand...
Click to collapse
No screen protector for me.

No screen protector here either... it's just super frustrating to have a flagship phone perform this poorly.

Dennisg34 said:
I'm finding it to be the opposite. While scrolling through my app drawer I end up starting up an app
Sent from my G4 using your mom
Click to expand...
Click to collapse
I'm actually experiencing both the issue in the OP and the issue you're having where I try to swipe to scroll but it ends up tapping instead, though they happen at different times. There seems to be something wrong with these touchscreens since it seems to be a common problem.