Asurion PHP insurance - T-Mobile Samsung Galaxy Note II

Just got the mailer legal jargon sent to me and yes I can confirm that if your claim isnt filed by 3/17/13 than the $130 deductible will be raised to $175 on both the GNI and GNII... also monthly rate will increase to 11.99/mo
Pretty crappy when you think about it but in all fairness I think for 130 ded with 7.99/mo full coverage was to good to last forever (especially with all the claims they could end up paying out). ULTIMATELY, the GNII cost more than 130 to actually make (probably closer to the newer 175 rate) and again in all fairness, I dont mind atleast paying the pricw it actually cost them to supply me with a replacement if I do screw this thing up...
Just FYI for those unaware
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Whole discussion going on here: http://forum.xda-developers.com/showthread.php?t=2031460

Yes but what about all the people like me that have never made a claim and have been paying 5 bucks a month for the last 4 years and longer on other lines. They need to do something for those customers. It's not cool at all that we will have to pay $170 for our first claim and also have to start paying 12 bucks a month.
They need to make it so if you have been paying for more then a few years they lower you're deductible to half. Even more so if you have never made a claim.
I mean really, for costumers that have never made a claim and have paid that $5 (now $12) its just wrong to charge them the same as the people that use the two claims a year.
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Absolutely understood and when you look at the flyer, it seems they are strictly targeting the Note2 clan as we have our own special Class for insurance... I would raise #€// if I were you that or stop shying away from filing a claim every now and then, atleast in your situation you cant be denied for your track record
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Related

Total Equipment Protection

I have this on my phone plan. Do you think it's worth it to keep it? Also I've rooted my phone, will this matter?
It's a $500 phone, insurance will cost you $84/year your choice, I'm keeping it though.
Sent from my HTC EVO 4G.
Jeffaray said:
I have this on my phone plan. Do you think it's worth it to keep it? Also I've rooted my phone, will this matter?
Click to expand...
Click to collapse
Depends entirely on if you will end up utilizing it. Genetally speaking it's a rip off. Do you know what the deductable is? It's a lot. For the average chance, burning cash.
Sent from my PC36100 using XDA App
I do not know the deductible. The insurance just carried over from my previous phone. If I ever break it and have to use the insurance to replace it, do you think it will matter that I rooted it? Because if it does, then obviously I'll cancel it
Sent from my EVOot using XDA App
If you break the phone and its replaced by the insurance company its $100. I don't think it really matters if its rooted or not if you get it replaced by the insurance. If you go to the sprint store for them to fix i think it would matter if its rooted.
Sent from my HTC Evo 4g using Tapatalk
Lemme put it to you like this:
New EVO: $500
Insurance (deposit and all that): $7 per month ($87 annually)
Insurance deductible: $100
So if you brick your phone, it's lost/stolen, smashed, what have you, after 12 months, it will cost you $187 to replace it. That's $313 less than retail.
Even if you replace your phone after two years, (and let's say the cost of the EVO drops from $500 to $400, and you don't want to renew your contract and thus get a new phone quite yet), it will still cost less ($274, therefore $126 less than retail).
And yes, you can get your phone replaced if you brick it. How? Just go to Sprint, tell them that you lost your phone or that it was stolen. Congrats, you now have a spare battery, charger, and Micro SD card!
Seriously, it's a good deal as far as I'm concerned, just talking numbers.
drmacinyasha said:
Lemme put it to you like this:
New EVO: $500
Insurance (deposit and all that): $7 per month ($87 annually)
Insurance deductible: $100
So if you brick your phone, it's lost/stolen, smashed, what have you, after 12 months, it will cost you $187 to replace it. That's $313 less than retail.
Even if you replace your phone after two years, (and let's say the cost of the EVO drops from $500 to $400, and you don't want to renew your contract and thus get a new phone quite yet), it will still cost less ($274, therefore $126 less than retail).
And yes, you can get your phone replaced if you brick it. How? Just go to Sprint, tell them that you lost your phone or that it was stolen. Congrats, you now have a spare battery, charger, and Micro SD card!
Seriously, it's a good deal as far as I'm concerned, just talking numbers.
Click to expand...
Click to collapse
If you want to talk numbers, you must consider the odds of breaking the phone. Its not guaranteed that you will break the phone. If you have say 4 phones(family plan) and they all have insurance. Then Your family end up breaking one of the phones in this 2 year period. Total cost? 4 phones x 24 months x $7 tep charge + $100 deduct = $772. Cost of retail? $499 or so. In this scenario, insurance isn't worth it. If however, 2 of the 4 phones break, the cost is then $872...getting closer to that mark...
Sent from my PC36100 using XDA App
Thanks for all the quick responses. You all have been a lot of help.
Jeffaray said:
Thanks for all the quick responses. You all have been a lot of help.
Click to expand...
Click to collapse
It boils down to Sprint being able to take advantage of the aggregate combined with a general misunderstanding of statistics. For a given year, the question boils down to "do yoy have a greater than 25% chance of breaking your phone."
Sent from my PC36100 using XDA App
someone mentioned that they got their EVO added to their renters insurance.
Helped Out My Son
Well, my son dropped his EVO two weeks after getting it. The screen shattered and it was replaced for the $100 deductible. So, with three EVOs on our plan we just need another break/loss in the next couple of years to be in the money.
If I was a betting man, I would bet that my Offensive Lineman will sometime break his pone in the next two years, so for us it is helpful. It all depends (as stated earlier) on the statistics. Insurance is all about shared risk ... thanks for sharing his risk if you participate
I'm going to make this a story problem for my math students this Fall.
SilverZero said:
I'm going to make this a story problem for my math students this Fall.
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Click to collapse
Haha, I like that.
I myself like having Sprint's insurance for the sole fact of if I ever do really damage my phone or drop it in water, etc. I can get a new one for the 100, and who doesn't like a bright new shiny phone. ... And lets say i just damage everything but the screen, i would remove my old scree to have as a backup. Or maybe even sell.
Don't forget they may give you a refurbished phone.
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Also account for 'being able to sleep at night'. If having insurance makes you sleep easier at night, then go for it.
vbyt said:
If you want to talk numbers, you must consider the odds of breaking the phone. Its not guaranteed that you will break the phone. If you have say 4 phones(family plan) and they all have insurance. Then Your family end up breaking one of the phones in this 2 year period. Total cost? 4 phones x 24 months x $7 tep charge + $100 deduct = $772. Cost of retail? $499 or so. In this scenario, insurance isn't worth it. If however, 2 of the 4 phones break, the cost is then $872...getting closer to that mark...
Sent from my PC36100 using XDA App
Click to expand...
Click to collapse
For me, I'm the only person on my plan, and I work Facilities and Maintenance, meaning I'm constantly running around inside, around, and on top of a building, around heavy machinery, crawling through a plenum, and so on. The chance of me breaking or dropping my phone? Pretty high. And considering that it's not the best-paying job around, having insurance just seemed like the smartest move.
drmacinyasha said:
For me, I'm the only person on my plan, and I work Facilities and Maintenance, meaning I'm constantly running around inside, around, and on top of a building, around heavy machinery, crawling through a plenum, and so on. The chance of me breaking or dropping my phone? Pretty high. And considering that it's not the best-paying job around, having insurance just seemed like the smartest move.
Click to expand...
Click to collapse
agreed, probably a good play on your part considering your situation, but you cannot say it is a good deal to someone else just because it is good for you. Everyone has to assess their own situation.
novanosis85 said:
Don't forget they may give you a refurbished phone.
Sent from my PC36100 using XDA App
Click to expand...
Click to collapse
Pretty much guaranteed to get a refurb. Although those do tend to be just as good.
Sent from my PC36100 using XDA App
ok so if we say we "lost" our phone and get a new one for $100 from insurance, will the "lost" one still be a functional phone to connect to wifi n stuff or do they remote auto kill it? If they do auto kill, is there anyway to prevent them from doing so?
ReallyShawn said:
Well, my son dropped his EVO two weeks after getting it. The screen shattered and it was replaced for the $100 deductible. So, with three EVOs on our plan we just need another break/loss in the next couple of years to be in the money.
If I was a betting man, I would bet that my Offensive Lineman will sometime break his pone in the next two years, so for us it is helpful. It all depends (as stated earlier) on the statistics. Insurance is all about shared risk ... thanks for sharing his risk if you participate
Click to expand...
Click to collapse
You'll have lost money.
In your case:
7x3x24+200 = 704
This would appear to put you ahead, untill you realize that a refurb will be costing sub 300 in a year. Depreciation is a *****.
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Sprint TEP increasing to $11 for LTE devices $549.99 and up

Effective 6/17/2012
http://www.androidcentral.com/sprin...-16-could-be-day-lte-goes-live?style_mobile=0
Deductibles rising to $150 and $200 depending on SRP.
Now that's a bunch of bull honkey!
i've always wondered what bull honkey... was... is....
Kinda meh. For the strain it eases on my nerves, I'll pay the dollar or two.
Well it will be becoming $132/yr + $150-$200 deductible to insure a device that probably costs $350-$450 street value with a refurb replacement.
If you have a high-end device, after 2yrs you would have paid $264 (+$200 if you had a stolen/lost/water damaged unit)
I guess if you "lose" 3 devices per year (which I believe is their "limit") it is worth it.
The $3 per month increase is not the end of the world, but doubling the deductible is excessive I think. If you're accident prone or absent minded it may be worth it, but I probably won't be adding TEP on my next device, and maybe opt for an extended warranty like Squaretrade instead, depending on the pricing.
Meh, not much.
Pay to play. Just gotta be a bit more extra careful with your device I suppose.
I think if you have tep on your phone now and haven't used it more than one time ...the price should not increase ...but just my thoughts
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Not promoting best buy or anything but $10 a month with no deduct able sounds nice. Only thing is that they don't cover lost/stolen which I have lost a phone before. Plus its better for me since I got a crazy gf that likes to break phones
Sent from my SPH-D710 using xda premium
I agree, have used it 0 times in ever since I came on to sprint almost 2 years now on two lines.
In god-knows-how-long I've had "the insurance"--for either as long as it's been available or since I got to Sprint way over a decade ago...whichever is shorter) I've never used it once....I do think this is bullsh!t. Up the deductible or up the premium but don't crank 'em both up.
It's a money machine for them as a vast majority of all people who have the insurance never use it. Sure, that's how insurance works and that's also offset by the expenses of the people that use it all the time, but, not getting into accidents encourages my insurance company to give me lower rates since I'm a lower risk. I'm clearly a statistically lower risk for repeated use of TEP but I get screwed just the same as someone who destroys every phone they touch....and I know some of those people. Always have a new phone and a story about the ending of the last one.
inb4 someone scapegoats people who tether or use an "excessive amount" of an unlimited service.
Honestly getting tired of paying others way. Have it just in case and have never needed to file a claim.
Lost Premier, now higher deductible. I may ruffle feathers but can't help but wonder if those abusing by claiming an ota bricked them, or other nonsense had any part in this.
Either way I will just drop it. Not paying an inflated premium when I have never used it, abused it. Every other insurance rewards those that are careful (or lucky).
Sephirothvfc said:
Not promoting best buy or anything but $10 a month with no deduct able sounds nice. Only thing is that they don't cover lost/stolen which I have lost a phone before.
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
I totally agree, with that price increase Best Buy coverage is now the better option UNLESS you loose phones, like me :[
Sephirothvfc said:
Plus its better for me since I got a crazy gf that likes to break phones
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Click to expand...
Click to collapse
LOL!! Don't we all love crazy gf's?
sfhub said:
Effective 6/17/2012
http://www.androidcentral.com/sprin...-16-could-be-day-lte-goes-live?style_mobile=0
Deductibles rising to $150 and $200 depending on SRP.
Click to expand...
Click to collapse
IMO TEP wasn't worth it to begin with.
Sent from my SPH-D710 using XDA
Just to clear a little air here, the TEP will be going up for any LTE device from galaxy nexus forward. However, it only applies to phones that have a MSRP of 549.99 or greater. Also, any current devices in our lineup are not affected.
As far as the worth of it, one statistic they've pointed out to us in order to address....objections...is that it would take 3 years of paying TEP and one insurance deductible to match the MSRP...
So for many of us who don't keep phones for that long, the value is still definitely there.
EDIT: never mind, saw that engadget has a screenshot of our Playbook which explains it.
Most of this is probably due to Asurion, not Sprint. Not to mention these things will always get increasingly expensive. Protection plans have been raising in cost and deductible since they were introduced.
What interests me is that I've heard rumblings of replacing Asurion with another provider. Nothing concrete you can quote me on...but it wouldn't surprise me. Their quality is terrible, and I'm willing to bet that a lot of Asurion's increasing costs are directly attributable to having to remanufacture devices multiple times.
Just my opinions.
Sent from my SPH-D710 using xda premium
I have never broke a phone before and don't think I will start to do it any time soon
Glad to know the option is there for those who need it though.
Ill stay with tep, as I always seem to loose my phone after I break it. Usually to an ebay auction to offset the deductible.
Lol?
Sent from my SPH-D700 using XDA
Well I don't really mind because I normall use TEP on any new phone for only 6 months. After that it doesn't make much sense for me because there is probably a new phone out.
I will keep paying it on my two lines because Sprint has always gone the extra mile for me. If they hadn't, I wouldn't have this phone and I would still be paying the $69.99 a month for the 3g USB internet plug in. ETF fees waived, line reset, replaced my Nexus with a new one without me having to use insurance.. I figure I have been taken care of so I don't have any room to complain but I know not everyone has been as fortunate
Sent from my SPH-D710 using Xparent Blue Tapatalk 2
In my nearly 13 years with Sprint, i've never signed up for their insurance. Guess i'm a very careful person with my devices. Guess how much i've saved in all those years...

Do you buy phone insurance from carrier or online? What is best?

I am debating on insurance. I usually buy it and have used it on past phones. However Sprints is 8 bucks a month and you have to buy in first 30 days. I have heard debate that Square Trade or Protect My bubble are cheaper, faster, and less hoops.
With Protect my bubble you get 6 months to buy from time phone purchased. This can save some money as if you lost or damaged your phone within 6 months dont buy the insurance then buy it and wait the 14 days and then make claim. Would save some but Dont know about that comapany.
With Square trade you get 3 months to and no waiting period. But you pay the $69 up front for years coverage. That is the cheapest and they are a known great company.
Both have 100 buck deductible.
Any ideas?>
Thanks
I usually do my upgrade at best buy where i buy their black tie protection which is $10 a month... it includes drops but not lost phones and there is no deductible
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If there was no deductible I would consider buying it but say your phone breaks after a year. You just spent $8 a month on insurance and now you have to spend another $100 to get a new phone!? By that point your phone will be at a similar price or less on eBay/Craigslist. Personally I just throw a case on my phone and don't worry about insurance.
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brooksyx said:
If there was no deductible I would consider buying it but say your phone breaks after a year. You just spent $8 a month on insurance and now you have to spend another $100 to get a new phone!? By that point your phone will be at a similar price or less on eBay/Craigslist. Personally I just throw a case on my phone and don't worry about insurance.
Sent from my SPH-D710 using xda app-developers app
Click to expand...
Click to collapse
Same here my problem is with the deductible. I use a screen protector and a good case.
Best buy black tie protection does not have deductible
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My insurance plan is just to hang on to my previous phone once I've upgraded. If I break, lose or brick my new phone I just fall back to the old phone until I can buy another. Since I usually upgrade ever 6-9 months, even my *old* phone is still basically new.
I use best buy. They cover scratches, breaks, batteries etc... You have no deductible and have no limit on using it.
Sent from my SPH-D710 using xda premium
The plus to Best buy is no deductable. The negative is not insured against lost or stolen and I have had to use that option twice in 5 years...
yeah I just had the run down about 3 hours ago. My og evo broke so we looked online to find the Epic was $50 at best buy. I had the freedom upgrade gift card so phone was free.
When he was explaining all the differences....it seemed Best Buy had the best protection plan. $10 month no deductible. I've always had sprint protection/insurance before (but never used it) but they went up in price lately have have that $100-$125 deductible.
I still didn't sign up though, but have 30 days to decide.
Does anyone have any experience with Best Buy's protection plan? Do they try and screw ya when you try and make a claim?
JAWSxs said:
yeah I just had the run down about 3 hours ago. My og evo broke so we looked online to find the Epic was $50 at best buy. I had the freedom upgrade gift card so phone was free.
When he was explaining all the differences....it seemed Best Buy had the best protection plan. $10 month no deductible. I've always had sprint protection/insurance before (but never used it) but they went up in price lately have have that $100-$125 deductible.
I still didn't sign up though, but have 30 days to decide.
Does anyone have any experience with Best Buy's protection plan? Do they try and screw ya when you try and make a claim?
Click to expand...
Click to collapse
Best Buys protection plan was great back in what I like to call "the day"... It was truly no hassle with immediate replacement by a new device or the latest upgrade if your device was no longer available. Around 2003 all of these perks were changed and I've been with Asurion ever since. While it is a tad more pricy and has a deductible, their customer service is best in class and they ship everything overnight. Great experience with them for almost 10 years.
Sent from my Samsung Galaxy S 2
iceshark said:
I am debating on insurance. I usually buy it and have used it on past phones. However Sprints is 8 bucks a month and you have to buy in first 30 days. I have heard debate that Square Trade or Protect My bubble are cheaper, faster, and less hoops.
With Protect my bubble you get 6 months to buy from time phone purchased. This can save some money as if you lost or damaged your phone within 6 months dont buy the insurance then buy it and wait the 14 days and then make claim. Would save some but Dont know about that comapany.
With Square trade you get 3 months to and no waiting period. But you pay the $69 up front for years coverage. That is the cheapest and they are a known great company.
Both have 100 buck deductible.
Any ideas?>
Thanks
Click to expand...
Click to collapse
From my perspective, it depends on how much a new phone costs me and the deductible. For instance, if I have insurance on the phone for say $8 a month, that's $192 in the span of my contract that I'm gong to pay no matter what. Then there's the deductible that's normally about $100 or so.
To me, that's almost $300. So unless I literally have the newest and latest and greatest phone that will be released for the next 6 months or so, I pass and just opt out. It's actually cheaper to just buy most phones outright. For instance, you can find yourself an Epic 4G Touch on eBay for less than paying $8 for 2 years.
Wirefly.Com has it for 7.50 a month if you bought the phone from them no deductible that's what I have
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gronimo21 said:
Wirefly.Com has it for 7.50 a month if you bought the phone from them no deductible that's what I have
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Click to collapse
I've always heard horror stories with Wirefly. Hopefully your experience has been good.
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No case no insurance.
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brooksyx said:
If there was no deductible I would consider buying it but say your phone breaks after a year. You just spent $8 a month on insurance and now you have to spend another $100 to get a new phone!? By that point your phone will be at a similar price or less on eBay/Craigslist. Personally I just throw a case on my phone and don't worry about insurance.
Sent from my SPH-D710 using xda app-developers app
Click to expand...
Click to collapse
This is an excellent point. There is a point where you start to spend more in insurance+deductibles than what the phone is worth and can find the same one or comparable online at a great price.

Better buy insuarance

I just called Samsung service centre in Quebec to enquire about screen replacement cost and they quoted me $275+tax and also they ll take 15 days ( which includes both sides shipping and repair time.)
As a side note...my screen is fine... I just wanted to know cost.
For those that don't know, square trade is a pretty good deal.
Sent from my SGH-T889 using xda app-developers app
i think my credit card's 90day insurance+ 1 additional year warranty+ rugger case+ my careful handling should do fine
Afishl1 said:
For those that don't know, square trade is a pretty good deal.
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Click to expand...
Click to collapse
I was going to buy square trade also, but its $125 + $99 deposit for any claim. Been looking at ensquared recently and it's $99 + $75 (first time claim) deposit, so hopefully that will be worth it. Prices are for 2 years
I believe square trade do not cover theft so I decided to go with
http://www.worthavegroup.com/cell-phone-insurance
deductible is $50 and you are not limited to just 2 claims a year.
You don't have to throw that down at square trade, you can pay roughly $6/mo, though in the long run that would be cheaper, but I'd probably have a new phone before then as fast as new tech is coming out these days... but yeah $90 deductible sucks, but good for screen breaks which is over $200
Never heard of worthave, got to go with known reputable company, for me i guess ill pay a premium for that...
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Afishl1 said:
You don't have to throw that down at square trade, you can pay roughly $6/mo, though in the long run that would be cheaper, but I'd probably have a new phone before then as fast as new tech is coming out these days... but yeah $90 deductible sucks, but good for screen breaks which is over $200
Never heard of worthave, got to go with known reputable company, for me i guess ill pay a premium for that...
Sent from my SGH-T889 using xda app-developers app
Click to expand...
Click to collapse
Worth ave group is cheaper and they have been around for past 40 years and I have read good reviews on them. You can chose between 1, 2 or 3 year plan. 1 year plan is like 50 dollar and if you search online, sometimes they have 10 or 15 percent discount on total. I just hope I never have to use them but I rather be safe than sorry. So if someone steals your phone, you are pretty much screwed with Square Trade.
eccoodamo said:
Worth ave group is cheaper and they have been around for past 40 years and I have read good reviews on them. You can chose between 1, 2 or 3 year plan. 1 year plan is like 50 dollar and if you search online, sometimes they have 10 or 15 percent discount on total. I just hope I never have to use them but I rather be safe than sorry. So if someone steals your phone, you are pretty much screwed with Square Trade.
Click to expand...
Click to collapse
Cool, ill have to look into them, good thing I'm only paying month to month on square trade
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I buy all my cell phones at Best Buy so I can take advantage of their price match,instant mail in rebate program, and their $9.99 month, zero deductible, no claim limit insurance. If you make a claim they set you up with a loner phone until you get yours back which usually takes less than a week. Money well spent in my book.
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[Q] Best insurance option in case my phone gets stolen or lost?

which insurance do you guys recommend for my new note 2 in case it gets stolen or lost?
also i got my daughter an iphone 5(i couldn't convince her to get the s3 instead), so i need insurance for it as well in case it is lost or stolen.
Thanks
I use Sprint's TEP. It's pretty good.... Expensive than others.
DarkManX4lf said:
I use Sprint's TEP. It's pretty good.... Expensive than others.
Click to expand...
Click to collapse
thanks i will check them out for my note 2, but i dont think they cover lost/stolen for the iphone 5.
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best insurance I found is worth ave group.
with coupon codes its $66.20 a year for $2000 in coverage unlimited usage and $25 deductible.
Covers damage and theft but not loss then again if its lost IT IS stolen so file a police report.
sprints TEP is $11 a month in other words $132 a year AND the deductible is $200 !!! and IIRC you can only use it once a year (I could be wrong on that)
I think worth without coupon code is $75 a year or something like that. way way cheaper and better than sprints tep and it covers all your toys (I have all my phones my laptop and my camera's on it)
just sign up for the student plan.
Squaretrade
I have had no problems with squaretrade
their quick also much cheaper the Sprint TEP
nerys71 said:
best insurance I found is worth ave group.
with coupon codes its $66.20 a year for $2000 in coverage unlimited usage and $25 deductible.
Covers damage and theft but not loss then again if its lost IT IS stolen so file a police report.
sprints TEP is $11 a month in other words $132 a year AND the deductible is $200 !!! and IIRC you can only use it once a year (I could be wrong on that)
I think worth without coupon code is $75 a year or something like that. way way cheaper and better than sprints tep and it covers all your toys (I have all my phones my laptop and my camera's on it)
just sign up for the student plan.
Click to expand...
Click to collapse
thanks i will check out worth ave group
waky02 said:
I have had no problems with squaretrade
their quick also much cheaper the Sprint TEP
Click to expand...
Click to collapse
i thought squaretrade doesn't cover lost or stolen?
Sprint total protection.
Applies gps to your phone if lost, can track from your pc and they give you a new phone if broken.
Extra 8 bucks a month.
Sent from my SPH-L900 using xda premium
devynbf said:
Sprint total protection.
Applies gps to your phone if lost, can track from your pc and they give you a new phone if broken.
Extra 8 bucks a month.
Sent from my SPH-L900 using xda premium
Click to expand...
Click to collapse
It is $11 for the note 2...and the gps tracking is optional. If you don't set it up before hand it won't work. Not to mention most stolen phones are either imediately turned off or hard reset. (though I have talked to a few people that have found their phone this way)
Sent from my SPH-L900 using xda app-developers app
your right sorry
they do not
Sprints coverage has 2 parts. One is insurance and the other is tep. The insurance is from asurion, you pay 200 and they ship you a new phone and you get it by the next business day. The tep which is total equipment protection is used whenever you have a problem with your phone that isn't covered under warranty anymore. For example if your speaker goes out they will fix it for free or if like me your screen starts messing up they will get you a whole new phone. If not for that then I would have to take the Samsung warranty and they ask that you mail it to them, wait while they fix it and then they ship it back. It can take from 2 to 3 weeks. Sprint will still check your phone but fixing it will cost 35 or more I believe. I think its 8 for insurance and 5 for tep, but I believe the insurance used to be 6. Not quite sure about any of this as it is just off the top of my head. I do know that the 11 or 13 package has 2 parts.
I have best buy insurance. $169 one time charge (you can opt for monthly) and no deductible ever.
Guaranteed 5 day turn around, they give you a loaner in the meantime.
I don't think they cover theft, perhaps if you have a police report.
sent from my ginormous Note II
MeetFace said:
I have best buy insurance. $169 one time charge (you can opt for monthly) and no deductible ever.
Guaranteed 5 day turn around, they give you a loaner in the meantime.
I don't think they cover theft, perhaps if you have a police report.
sent from my ginormous Note II
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best buy does not cover lost or stolen
Sent from my SPH-L900 using xda app-developers app
Best buy covers absolutely everything except lost or stolen. Unlimited claims and no deductible! They order you a new phone and give you a loaner If you need one. As far as lost or stolen, if you have their geek squad, there is a free app called locked And found that tracks where your phone is and takes pictures of what it sees with the front facing camera (a thiefs face maybe?) and reports to a website only you have access to.
For those who have the protection plan get a hold of your gsp# off your receipt because the app asks for it, or call best buy mobile.
Sent from my SPH-L900 using xda app-developers app
The best buy program is junk. I had it and tried to get it fixed while traveling. First of all the replacement store would only give me a loner if I was able to return it to the same store. Now someone traveling like I was is screwed plus the loner was any phone not the same phone. The second issue was they said my phone wasn't broke enough because my problem was intermittent. They actually told me to go back to the parking and break the screen then they would replace it.
Sent from my SPH-L710 using xda premium
inmnbob said:
The best buy program is junk. I had it and tried to get it fixed while traveling. First of all the replacement store would only give me a loner if I was able to return it to the same store. Now someone traveling like I was is screwed plus the loner was any phone not the same phone. The second issue was they said my phone wasn't broke enough because my problem was intermittent. They actually told me to go back to the parking and break the screen then they would replace it.
Sent from my SPH-L710 using xda premium
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Not trying to be a argumentative but I don't think your complaints are valid.
1) I understand requiring you to return to the same store is not as convenient as possible... but creating the infrastructure to manage inter-store returns for loaner require technology investments which would surely increase the cost of insurance. Besides, most insurance programs don't even have this feature. It's inconvenient for travelers but making accomodations for such cases may not necessarily be worth the investment.
Also, loaners are temporary. To match your phone... and everyone else's, best buy must have at least one of every phone ever, for each store. (At least within the last two years). Do you expect them to open a new box everytime they dont have a matching loaner availabe?...assuming they even have them in stock?
As per your second complaint I don't know what the problem was, but bb doesn't automatically do replacements. .. instead will do repairs on fixable problems. Correct me but I believe that's what happened. They offered to do a repair but you wanted a replacement.
I think the only thing you can criticize bb for is they were asking you to commit insurance fraud.
swyped all these spelling errors from my galaxy note 2
finalhit said:
I think the only thing you can criticize bb for is they were asking you to commit insurance fraud.
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its not even insurance. its a protection plan. similar, but not the same thing. i dont know if you can call it insurance fraud unless it is underwritten by an indemnity company.
that being said, you are correct, sir.
Sprint TEP + Kaspersky One, insurance and the ability to track, lock and wipe your phone.
You can also take pictures of the person using it.
It's win....
I dumped sprint insurance after having it on multiple phones for over 8 years. Monthly charge and deductible for the note were way too high for me. I switched to ensquared (or something like that)
Sent from my SPH-L900 using xda app-developers app
chuhsi said:
I dumped sprint insurance after having it on multiple phones for over 8 years. Monthly charge and deductible for the note were way too high for me. I switched to ensquared (or something like that)
Sent from my SPH-L900 using xda app-developers app
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How much you pay and what does ir cover?
Sent from my MASSIVE Galaxy Note® II...*

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