First of all I searched and didn't see anything on this, sorry if I missed it.
I am having a issue with my S3, it seems it randomly stops receiving calls and sms. The phone is only a week old and it has happened twice already.
A simple restart seems to fix this issue however I would prefer to have a device that I don't need to worry about restating daily to ensure I am getting my calls.
AT&T
4.1.1
Non Rooted - UCDLK3
Any help would be great & thanks in advance.
you didn't search properly, as there is a thread about this already. it is a known issue on AT&T's end, so everyone experiencing this problem needs to wait for them to fix it.
It is a problem with LTE service, using only 3G is the only current fix to this.
sent from my I747
Related
Hell everyone,
I recently rooted my phone and installed LiquidSmooth on my AT&T Samsung S3. About three days into using the ROM, I notice some connection problem between my phone and AT&T's network. The problem I experienced was I wouldn't receive texts or calls from other people even though the phone is connected to the network. When I do receive the texts, they come all at once at the same exact moment. Which means my notification ringtone going off like crazy.
This problem usually occurs at night around 9-12PM. I also experienced the same exact problem when I first started using CM10, the stable build. The one thing I also noticed after installing both ROM's is there's no voicemail number. I had to manually add a voicemail number, which is my own number, right?
I decided to unroot my phone and run Samsung's newly released JB update, which totally blows besides the battery life. As of right now with the unrooted phone and Sammy's updates, everything is running fine.
Thanks very much, I appreciate any help I get from you guys. And, I do want to apologize in advance if this question had already been asked. I tried searching, but couldn't find anything on the subject. If you guys need anymore details, please do not hesitate to ask. I will try my best to provide as much detail as possible. Thanks once again.
I've been having a problem with receiving texts sometimes and I recently noticed that it happens with call apparently. The issue is that I'm texting people back and forth and then all of a sudden I wont receive messages for a long time (couple hours). At some point, someone's text message will push through all of the other ones all at the same time. Sometimes when I assume i'm having this issue, I will send a text to myself and it will push the other ones through as well. Recently though I was made aware that during this "outage", I also was not able to receive phone calls at all. The signal is strong at all times (3-4 bars). Also happens when I'm home all day and not changing locations when it will suddenly stop getting texts and calls. Does anyone know how to fix this issue? I restarted the phone and changed cell towers with the Airplane mode many times and the issue continues to happen at random times. It is really inconvenient. Suggestions?
Technical details: I use the stock 4.1.1 Rom that comes with AT&T S3. I do have LTE in my area.
And now it has happened 3 days in a row but at different times of day. This is a huge problem for me as I use my phone a lot. Any help would be appreciated
You still have your IMEI number via settings -> about phone -> status?
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
ARPLEMODE
TRy making sure yiur not in airplane mode. i was stuck in airplane for a week ._____________.:cyclops:
That's weird. Re-seat your SIM card, if that doesn't do anything then take a trip to your nearest AT&T store/dealer and have them swap out your SIM card and see if it still occurs after that.
I had a similar problem a while back and it happened to be a network problem with my carrier. Gave them a call and all is fine now.
Sent from my SGH-I747 using xda app-developers app
fafik90 said:
I've been having a problem with receiving texts sometimes and I recently noticed that it happens with call apparently. The issue is that I'm texting people back and forth and then all of a sudden I wont receive messages for a long time (couple hours). At some point, someone's text message will push through all of the other ones all at the same time. Sometimes when I assume i'm having this issue, I will send a text to myself and it will push the other ones through as well. Recently though I was made aware that during this "outage", I also was not able to receive phone calls at all. The signal is strong at all times (3-4 bars). Also happens when I'm home all day and not changing locations when it will suddenly stop getting texts and calls. Does anyone know how to fix this issue? I restarted the phone and changed cell towers with the Airplane mode many times and the issue continues to happen at random times. It is really inconvenient. Suggestions?
Technical details: I use the stock 4.1.1 Rom that comes with AT&T S3. I do have LTE in my area.
Click to expand...
Click to collapse
It happend to me too. I went to att store and get new sim. No problem for last 15-20 days. Looks like i got stronger signal too.
Just to give anyone interested in this an update:
I went to the AT&T store today and told them my issue so they told me to go to the nearest AT&T device support center (which was really far away). People over there told me they heard about this issue many times over the past couple of months. The guy working there had a S3 and said he has the same problem. They received an email from the higher-ups this morning specifically talking about this random outage thing I have and that they are currently working on it. They were told to not exchange phones or sim cards because of this since it wont help. The issue involves a combination of Network and Jelly Bean software problems and happens on all new LTE devices that have Jelly Bean from AT&T. They told me to check periodically if there is a solution.
I guess I just gotta wait. Unless someone recommends a ROM that is not based on the latest AT&T jelly bean?
Bumping it up, both me and my wife have had this happen. From what im read its a pretty widespread deal.
Anyone know of a work around at least until they fix it?
Keep us updated
Same problem here - switched from Verizon to AT&T last month and started noticing this problem a few weeks ago. Back then a Google search didn't find much on it, but this thread looks promising.
Just to add my two cents: I'm on a rooted S3 with task650's AOKP (4.2.1) build 12.23.2012 (link). Made sure to flash the modem for my phone (I747UCLI5 from here). Problem: phone randomly won't receive calls or texts. Sometimes calling someone will fix it.
I read somewhere that on AT&T, calls and texts are received over 3G and sometimes phones have difficulty switching from 4G. Anyone know if this is true?
Do a full wipe /system, /data, /cache, /dalvik cache. And your problems should be gone 9 times out of 10 that's usually everybodys problem
Sent from the scary door....
fafik90 said:
I've been having a problem with receiving texts sometimes and I recently noticed that it happens with call apparently. The issue is that I'm texting people back and forth and then all of a sudden I wont receive messages for a long time (couple hours). At some point, someone's text message will push through all of the other ones all at the same time. Sometimes when I assume i'm having this issue, I will send a text to myself and it will push the other ones through as well. Recently though I was made aware that during this "outage", I also was not able to receive phone calls at all. The signal is strong at all times (3-4 bars). Also happens when I'm home all day and not changing locations when it will suddenly stop getting texts and calls. Does anyone know how to fix this issue? I restarted the phone and changed cell towers with the Airplane mode many times and the issue continues to happen at random times. It is really inconvenient. Suggestions?
Technical details: I use the stock 4.1.1 Rom that comes with AT&T S3. I do have LTE in my area.
Click to expand...
Click to collapse
I had this same problem except it would only happen on WiFi.
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2
thatsupnow said:
Do a full wipe /system, /data, /cache, /dalvik cache. And your problems should be gone 9 times out of 10 that's usually everybodys problem
Sent from the scary door....
Click to expand...
Click to collapse
Tried that no go, plus its on 2 different phones.
Found some more info and ended up adding anothe APN and chaning some info in it seems good now.
mrmooney said:
Tried that no go, plus its on 2 different phones.
Found some more info and ended up adding anothe APN and chaning some info in it seems good now.
Click to expand...
Click to collapse
Care to share what you did that fixed it?
fafik90 said:
Care to share what you did that fixed it?
Click to expand...
Click to collapse
Yeah more info here.
http://forums.att.com/t5/Android-Di...ing-Calls-Phone-issue-or-Android/m-p/3404809#
Seems to still be working fine.
I started a thread on this also and just yesterday received some info from AT&T tech.
http://forum.xda-developers.com/showthread.php?t=2123974
guys,
it is an ATT issue,
here is a temp solution for a fix:
1) With phone on, take off back cover and press your SIM card so it releases from the spring. It won't come all the way out as it's blocked by the battery. This seems fine - I didn't bother trying to force it out as I didn't want to break anything...
2) Once you see the message that the SIM card is removed, go to the dialer and dial *#2263#
3) You should see a menu with band selections. The current setting is "Automatic". If you switch to "GSM All", you will be EDGE (2G). If you switch to "WCDMA All", you will be on HSPA+ (3G, though AT&T and others call it 4G).
4) Press the SIM card back into place until it clicks. For whatever reason the phone will not recognize it until you reboot. Upon reboot you should see your new setting in effect
please see, post, comment here:
http://forums.att.com/t5/Android-Di...ls-Phone-issue-or-Android/td-p/3270741/page/3
Hey All,
So, I'm having a weird issue with my T-989. I get intermittent audio loss upon making and receiving calls. Refer to the following examples:
Call comes in; I swipe to answer..."Hello...Hello...Hello....-__-" I can not hear the person on the other end of the call and they are un able to hear me. I've asked countless people that call me on a daily basis on their experience when this happens. They say the call connects but no audio; they then get confused and hang up if I don't end the call my self. Normally I'm the one that ends the call now and I'll call back....sometimes I hear ringing and I know that it'll work ok.
Sometimes, the call log counter starts....but I hear no ringing, HOWEVER the person I'm calling is actually being called and tries to answer the phone...but because I don't hear the ringing...I don't even realize that the phone has established a connection.
Sometimes....everything works fine. I'll answer the phone and it'll work like a charm or I'll make a call and it'll work like a charm. Two hours later...same weird issue.
I wanted to know if people had similar problems.
It's getting increasingly annoying at this point. At first I thought maybe it was my service. Then I thought it was my ROM / Radio. Honestly, I know people who have the same service and plan as me.
Phone is running P.A.C 22.0.1
This issue happened on older versions of which I completed wiped and re installed newer versions of P.A.C; it happened on AOKP; happened on Paranoid Android.....
I'm guessing the only thing I haven't tried changing is the Radio that comes with each ROM.
I am on the T-Mobile Pre Paid Unlimited Talk / Text w/ 500mb Data plan. [I work in data centers, unlimited INTERWEBS!]
Anyone else have similar symptoms? I'll be getting the S4 soon, but I wanted to resolve this issue before hand because I'll be giving it to a friend.
Thanks in advance for any help! :victory::highfive:
I have been living that same issue for months, between several ROMs and kernels and radios. Ive learned to use this process......answer call, wait 3 seconds, then saying "hello". I know, its silly.
I have noticed its seems worse when answering calls from others running aosp (cm10)roms.
I've have not tried any touchwiz ROMs
Sent from my cm_tenderloin using xda premium
Waiting 3 seconds and then saying hello works? For me the issue happens when placing calls as well. I installed the newest P.A.C last night when I posted the OP, so far no problems. I'll update again if I have any issues moving forward.
What radio are you using?
Now - UVMC6
As I said, as of yet, I haven't had any issues. Let's see over the next couple of days....
I had an aosp rom insatlled and all was working fine.
Then out of the blue with no warning...I can no longer receive nor make calls. When I attempt a call i hear no dial tone...and when the person picks up the timer starts running but I cant hear anything and they cant hear me..
I flashed other roms and same issue. I even did an odin flash to stock and the problem persist. Both speakers are working. I tested both.
I dont know what the problem can be. Any ideas anyone?? please help
thanks in advance
(PS: all other phone features work, sms, web, lte etc)
meshflesh said:
I had an aosp rom insatlled and all was working fine.
Then out of the blue with no warning...I can no longer receive nor make calls. When I attempt a call i hear no dial tone...and when the person picks up the timer starts running but I cant hear anything and they cant hear me..
I flashed other roms and same issue. I even did an odin flash to stock and the problem persist. Both speakers are working. I tested both.
I dont know what the problem can be. Any ideas anyone?? please help
thanks in advance
(PS: all other phone features work, sms, web, lte etc)
Click to expand...
Click to collapse
I had this happen with my rom. It was so strange. In my case it would let me dial three numbers then I could dial no more. Couldn't recieve or make a call.. I did however fix the situation with flashing the rom again. Haven't had any trouble since. In your case somehow your radio might have gotten changed. You might look into what the radio was before the rom and possibly download that radio again. Or you can try basic ics radios and see if any work for you. You have nothing to loose by trying. You can get the radios here on xda. On my last device a similar thing happened to me and I had to flash a new radio. It did restore my abilities. Its worth a try. It could be what's going on with your device. It certainly wont hurt to try. I wish you the best and do hope this helps you.
Happens to me occasionally, reboot fixes it.
Sent from my SGH-M919 using XDA Premium 4 mobile app
I had something similar happen to me with a AOSP rom. On Thursday I started having trouble with dropped calls and then yesterday it got worse and I was unable to make or receive calls at all. Right after dialing the phone would beep and the call would end. Data and SMS was fine.
After multiple reboots and a good amount of time it started working again. I'm not convinced I did anything to fix it. After reading about your problems I wonder if the cause was on the tmobile side.
Hello fellow galaxy users, I have this problem on my T-mobile Samsung galaxy s4 and it is when I make a call, I cant hear anybody on the like or the dial tone or anything, and when the other picks up my call they can't hear anything either. Also if I pick up a call I still cannot hear anything. It is just plain silence. NOW HERE IS THE WEIRD PART! If I turn on wifi calling, I can call and receive calls with out any problems, if I use skype I can hear from the speaker and everything. So my mic is working, my speakers are working, everything seems to be functioning... Till I make a call using data... My guess is its a T-mobile network issue? I called T-mobile and they didn't know what was wrong... I looked around google and many people are having the same problem with no solution... If anyone has any ideas or any solution and would like more info on this problem, please let me know!
Have a nice day !
im having the same exact problem! i have seen some fixes that people have posted with similar issue, leading them to believe its something with their bluetooth/ok google/s voice being involved. ive tried some of the fixes that have been posted, but no luck on fixing the issue on my end. but just like you if i go on wifi and make a call i have no issues what so ever! the sound also works just fine if i connect to a bluetooth device.
Are both of you on the full NH7 firmware?
Mismatched bootloader?
Pp.
fully stock rom, not rooted. OS 4.4.4, yes nh7
i will add that this is my first galaxy, that i haven't rooted or changed the rom on. i have yet to have a reason to root or change the rom on this phone, but if i have to, to get this fixed? i have no problem rooting and changing the rom.
also i have noticed that i drop LTE to 4g when ever i try to make a call. the wife has the same phone and is on tmobile as well but she has not had this issue.
Ok, since you are stone stock this could be a update issue, just out curiosity I would try a factory reset (hard reset ) it may solve the issue . If not I would go with stock rooted like ShinySide's rom not full custom until issue is solved.
Pp.
ive done a hard reset and the problem is still there. i guess ill go the ShinySide's rom way, until i get my s5 or wait for the rumored s6.
This by ShinySide will give you an option to flash a stock firmware if you choose to be stock again. Follow instructions using Odin.
http://forum.xda-developers.com/showthread.php?p=54155517
Pp.