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Does anyone know how to track the original owner of the phone by the serial or imei? or any other information I can get off the phone.
pr0cl1v1ty said:
Does anyone know how to track the original owner of the phone by the serial or imei? or any other information I can get off the phone.
Click to expand...
Click to collapse
Google mostly or call tmobile saying you found a device that you are willingly wanting to send back to owner for it is "his property" im sure theyll get you connected somehow.
Or get the police involved if you have the text messages still of him stating that he will meet up (make sure it was a public place cause they have cameras so they can see the trade and show his face that it was he who sold it)
And then you can get your money or you could even get him jailtime...
I'm a consultant... ask me anything... I'll run away.
It's best to call the telco. and report it found -- or go to the nearest police station and do the same. They'll keep it in holding until it's claimed.
Any phone in possession can be tracked without having apps installed (police backdoor). The original owner, on the other hand, can track it if they have remote apps installed or properly configured the apps to do so. Don't hold onto a hot item, as you can be held liable, even if some other guy gave you the phone.
The easiest way I have found is calling the contacts on the phone hopefully finding one that outright says "mom brother, father, etc"
Ive returned two phones this way. If its locked do what the others have said and turn into police
Sent from my SGH-T889 using xda app-developers app
I'm Confused Here
Did you buy a stolen phone, or find one that someone has lost?
He probably bought a phone that worked fine and then got blacklisted and is now trying to bring vengeance upon the owner.
Sent from my SGH-T889
Hello everyone,
I have a Sprint Samsung Galaxy S3 and have been through hell the past month trying to get my phone working again. I have posted a detail of what I have been going through on the Sprint forums, which you can find by googling 4G LTE Antenna Issues on Galaxy S3, but will go ahead and give a quick summary.
Towards the end of May, my phone became extremely hot and I had to send the phone in to Samsung. They replaced the PBA board and sent the phone back to me. Upon receiving the phone, I noticed that i was not getting 4G LTE anymore (I compared it with the other phones on my account, along with going to places which I know I received great LTE coverage). I sent the phone in to Samsung again. Upon receiving it, I noticed that I still did not have LTE. After going back and forth with Sprint and Samsung, I sent the phone in to Samsung again for a third time. The phone came back 2 days ago, and what do you know, no LTE. The one change I did notice is that Samsung updated the ICCID to run on 4G (per their description from the repair tracking website). The ICCID is the one number that is different from when I originally got the phone (DEX, HEX and IMEI are the same). After talking to both companies again yesterday, I was pretty much told by each company that it was the other companies responsibility for the LTE to be working. Sprint did try to reprogram and had me do an activation using SCRTN, while Samsung says that as long as I receive 3G then the 4G LTE issue is on the carrier's end.
As you can imagine, i am extremely frustrated. I have navigated these message boards along with others looking for solutions, but have been unable to come across any. I have not rooted my phone, but do consider myself pretty knowledgable with the phone.
If anyone can give me any advice on what to do, I would greatly appreciate it. It is important to add that I do not have insurance, but that I did purchase the phone at the end of January and it is under Warranty.
Thank you
Well, have to ask, is the phone up to date, with software and including your modem and prl?
teh roxxorz said:
Well, have to ask, is the phone up to date, with software and including your modem and prl?
Click to expand...
Click to collapse
Yes, all software is up to date. Samsung did it on their end, and I also did it on my end. I actually spoke with Sprint again about 1 hour ago, and they are going to send a tech to one of the towers that I connect to try to see why my phone will not connect to it. The tech rep mentioned that i have done all the required procedures and that there may be a lock on the device. Anyone experience this?
I had a similar issue to this happen. I had a device that would just not connect to the Network. What I ended up doing was the ##72786# on the dial pad. It worked like a charm.
prboy1969 said:
I had a similar issue to this happen. I had a device that would just not connect to the Network. What I ended up doing was the ##72786# on the dial pad. It worked like a charm.
Click to expand...
Click to collapse
That is a very useful code to use if anyone is ever having network problems. Just be prepared for a few reboots is all!
prboy1969 said:
I had a similar issue to this happen. I had a device that would just not connect to the Network. What I ended up doing was the ##72786# on the dial pad. It worked like a charm.
Click to expand...
Click to collapse
that's one of the things that the tech rep from sprint had me test on Wednesday. Unfortunately, it did not work for me. Did you do it more than once?
At this point, I have to wait until Tuesday, at which point Sprint is supposed to call me back and let me know how the results of the technician going to the tower ended up. If anyone is familiar, I believe it is called a "CMT Ticket".
Whenever I've had to use the code, it has worked on the first try. It does cause the device to reboot several times. Well keep us posted on what the Tech comes up with.
prboy1969 said:
Whenever I've had to use the code, it has worked on the first try. It does cause the device to reboot several times. Well keep us posted on what the Tech comes up with.
Click to expand...
Click to collapse
will do. i have seen a number of people experience the issue I am going through, so hopefully this will solve it so that other users don't have to go through what I have been going through.
possum35 said:
will do. i have seen a number of people experience the issue I am going through, so hopefully this will solve it so that other users don't have to go through what I have been going through.
Click to expand...
Click to collapse
I agree. This is probably the 5th I see someone posting saying that their network connectivity vanishes or is impaired after sending their phone into Samsung. Makes you wonder what the heck they exactly do to your phone.
The Thanks button is just to avoid "THANKS" posts in threads. Nothing more. Don't defeat the purpose of why it was introduced.
CNexus said:
I agree. This is probably the 5th I see someone posting saying that their network connectivity vanishes or is impaired after sending their phone into Samsung. Makes you wonder what the heck they exactly do to your phone.
Click to expand...
Click to collapse
Seen plenty of these posts myself. Seems maybe some techs are damaging the antenna during phone disassembly and re assembly I would presume.??
Sent from the future via Tapatalk 4
edfunkycold said:
Seen plenty of these posts myself. Seems maybe some techs are damaging the antenna during phone disassembly and re assembly I would presume.??
Sent from the future via Tapatalk 4
Click to expand...
Click to collapse
Just did a search. Seems you are spot on. Quick search yielded way to many people reporting the same issue after sending a device in four repair.
TEAM MiK
MikROMs Since 3/13/11
edfunkycold said:
Seen plenty of these posts myself. Seems maybe some techs are damaging the antenna during phone disassembly and re assembly I would presume.??
The Samsung tech rep that I spoke to the last time was very confident in telling me that if I was receiving 3G, the fact that I was not receiving 4G LTE was not a phone issue, but a carrier issue. He said that the phone uses the same antenna to connect to both towers, so if you are connecting to one, then the antenna is not the issue.
I also found it interesting that Samsung's warranty DOES NOT cover phone replacements, per the Samsung rep. As he explained to me, they only repair phones and do not do phone swaps - those are done at the carrier level, which I find odd (how does a manufacturer not swap phones?)
Click to expand...
Click to collapse
And you don't think the samsung rep might be misrepresenting something? If not he would be admitting fault.
Sent from the future via Tapatalk 4
edfunkycold said:
And you don't think the samsung rep might be misrepresenting something? If not he would be admitting fault.
Sent from the future via Tapatalk 4
Click to expand...
Click to collapse
Most definitely. That did and still has crossed my mind. I actually asked the tech rep from Samsung where I could find a blue print for the phone, as I was under the impression that they were 2 separate antennas, but he says none is available (obviously if I google it, I will find it).
possum35 said:
Most definitely. That did and still has crossed my mind. I actually asked the tech rep from Samsung where I could find a blue print for the phone, as I was under the impression that they were 2 separate antennas, but he says none is available (obviously if I google it, I will find it).
Click to expand...
Click to collapse
Wanted to provide an update to anyone following my situation.
I received a call on tuesday from the sprint rep checking to see if there had been any changes to my LTE service. I told her that nothing had changed and I still had no LTE. She informed me that the status on my ticket said "PENDING" and that she would call me back. Unfortunately today came and went and I did not receive a call. I was very busy at work and did not have a chance to call Sprint. I will be calling them tomorrow to ser what the latest is.
I will hopefully have some update tomorrow.
possum35 said:
Wanted to provide an update to anyone following my situation.
I received a call on tuesday from the sprint rep checking to see if there had been any changes to my LTE service. I told her that nothing had changed and I still had no LTE. She informed me that the status on my ticket said "PENDING" and that she would call me back. Unfortunately today came and went and I did not receive a call. I was very busy at work and did not have a chance to call Sprint. I will be calling them tomorrow to ser what the latest is.
I will hopefully have some update tomorrow.
Click to expand...
Click to collapse
Any more info? A friend of mine had the same issue and had to fight sprint left and right for an actual replacement of the device. When the phone was replaced (swapped) by sprint he had no more issues.
Sent from my SPH-L710 using XDA Premium HD app
invisibleikon said:
Any more info? A friend of mine had the same issue and had to fight sprint left and right for an actual replacement of the device. When the phone was replaced (swapped) by sprint he had no more issues.
Sent from my SPH-L710 using XDA Premium HD app
Click to expand...
Click to collapse
This email will serve as the end of this thread. Unfortunately, I did not get the desired results I achieved.
After not hearing anything from the Sprint rep, I finally got fed up and called Sprint again on Friday. The rep who I spoke to said that he did not see a ticket on my account for the CMTS test. He did inform me that usually with these tickets, a rep will put it in, the technicians will go the tower and look at it, and the ticket will disappear and that they usually don't hear back (I found this extremely strange). After going back and forth, I finally hit my "hell with it" mode and decided to do the phone swap. After speaking with more customer service reps, I was able to get statement credits which would at least offset my $50 cost of replacing the phone.
My phone did come in on Tuesday, and I do now have 4G coverage. I am still extremely disappointed and frustrated with both companies, as I want to know why the phone was not working as opposed to just paying $50 and having it swapped. I am not the first person to have this issue, and sadly will not be the last. I now have a refurbished phone after only 4 months for no fault of my own.
I really like the phone, but I am going to have some serious thoughts when my contract is up in purchasing any future item from Samsung or re-upping with Sprint. I was given the runaround from both companies that left me extremely disappointed.
I wish whoever goes through an issue like this in the future better success. Believe me when I say I did a lot of research and really did everything I could on my end.
Thanks for everyone's input/attention.
Hi, I recently bought a new samsung galaxy note 3 t-mobile on craigslist. everything worked perfectly fine and a few days later, my sim card didn't not work anymore, i couldn't make any calls or connect with my data plan. i asked t-mobile and basically the person who sold the phone to me called in t-mobile and reported it as stolen and not my phone is blocked from ever making calls and now it has a blocked imei.
I read on a lot of articles, is there a possible possible way to clean the imei or replace the imei or repair it? Please help. I'm really sad and I'm so lost. I want to be able to use my samsung galaxy note 3 t-mobile with my own simcard however, it's imei block. can someone be kind enough and helped me? I tried everything even the 1) Insert the desired SIM card you want to use unlocked into your device, and restart the phone.
2) Enter the code *#197328640# into the keypad and press send. 3) Go to Main Menu -> [1] UMTS -> [1] Debug Screen -> [8] Phone Control -> [6] Network Lock -> Options [3] Perso SHA256 OFF (after choosing this option, wait for at least 30 seconds)
overall nothing works? is there a place or show that can unblock my imei or someone repair it so i can use it on t-mobile. please help. thanks so much again.
Get your money back from the seller.
Other than using the phone on a different carrier than T-Mobile, there is no legal way to fix your problem.
elisecohenn1 said:
Hi, I recently bought a new samsung galaxy note 3 t-mobile on craigslist. everything worked perfectly fine and a few days later, my sim card didn't not work anymore, i couldn't make any calls or connect with my data plan. i asked t-mobile and basically the person who sold the phone to me called in t-mobile and reported it as stolen and not my phone is blocked from ever making calls and now it has a blocked imei.
I read on a lot of articles, is there a possible possible way to clean the imei or replace the imei or repair it? Please help. I'm really sad and I'm so lost. I want to be able to use my samsung galaxy note 3 t-mobile with my own simcard however, it's imei block. can someone be kind enough and helped me? I tried everything even the 1) Insert the desired SIM card you want to use unlocked into your device, and restart the phone.
2) Enter the code *#197328640# into the keypad and press send. 3) Go to Main Menu -> [1] UMTS -> [1] Debug Screen -> [8] Phone Control -> [6] Network Lock -> Options [3] Perso SHA256 OFF (after choosing this option, wait for at least 30 seconds)
overall nothing works? is there a place or show that can unblock my imei or someone repair it so i can use it on t-mobile. please help. thanks so much again.
Click to expand...
Click to collapse
Never ever go on Craigslist for a phone.
TWEAKED 1.0 NOTE 3
Like someone said, theres no legal way to unblock that phone but PM me for my solution to when I had the same problem as you. Yours actually should be easier to fix lol
Sent from my SM-N900T using xda app-developers app
krelvinaz said:
Get your money back from the seller.
Other than using the phone on a different carrier than T-Mobile, there is no legal way to fix your problem.
Click to expand...
Click to collapse
"I can't get my money back from the seller. I tried emailing them and calling them yet they refuse to pick up. I have never done any harm or done anything to inflict pain or evil upon the seller. I have done my part of the bargain by giving them the money, a fair exchange, yet in the end, these types of individuals use deceit and trickery.
BACARDILIMON said:
Never ever go on Craigslist for a phone.
TWEAKED 1.0 NOTE 3
Click to expand...
Click to collapse
"Thanks, now I know. I went to T-MOBILE and the only solution is through the other person's end. The owner would have to call T-MOBILE up and tell them that it's not stolen in order to make the "block imei" to "unblock." I wish there was a solution because there are so many incidences of these occurring to innocent individuals who just wants a simple and happy life with their newly bought phone. Sigh, I wish T-MOBILE had a way where they can offer ways for those in these sticky situations ? ):
Aaaaaaand do not mention anything regarding changing imei around here. Its very illegal and devs will mad and take actions
Sent from my hot tub time machine
elisecohenn1 said:
"Thanks, now I know. I went to T-MOBILE and the only solution is through the other person's end. The owner would have to call T-MOBILE up and tell them that it's not stolen in order to make the "block imei" to "unblock." I wish there was a solution similar to jailbreak or something because there are so many incidences of these occurring to innocent individuals who just wants a simple and happy life with their newly bought phone. Sigh, I wish T-MOBILE had a way where they can offer ways to unblock the imei. Or there was a special application for the google play store or something to issue us a new imei ? ):
Click to expand...
Click to collapse
Well u can go to cops with emails that you bought it off this guy and then he reported it stolen. U will have legal action and win.
TWEAKED 1.0 NOTE 3
Yea I tried the whole cops ordeal on multiple occasions and it goes nowhere. Out of everything going on in life, I think cell phone theft will be at the bottom of their IDGAF files next to eating steaks for breakfast and cereal for dinner
Sent from my hot tub time machine
Keep googling their number and searching craigslist for stuff they sell. They might pop up some time. Then I'd thump them.
Sent from my SM-N900T using Tapatalk
Should have met dude @ tmobile store and make sure everything was legit before paying for the phone, i bought mine off craigslist this way and have no problems. This is how you can tell if your dealing with a shady person or not is when there not willing to meet you in store,huge red flag right there!
Sent from my SM-N900T using xda premium
elisecohenn1 said:
Hi, I recently bought a new samsung galaxy note 3 t-mobile on craigslist...
Click to expand...
Click to collapse
You are SOL, my friend. Never buy from Craigslist. Resell on eBay for parts. That's all you can do.
Sent from my SM-N900T using Tapatalk
Or switch to att network
---------- Post added at 06:43 AM ---------- Previous post was at 06:33 AM ----------
Dattack said:
Or switch to att network
Click to expand...
Click to collapse
You said you have his number? Do a reverse ID check and sometimess you can get the full name for free
You can't switch to any network anymore. One it's black flagged on one network, the rest are SOl too.
Sent from my your mom's bedroom. Knock before you enter
BACARDILIMON said:
Never ever go on Craigslist for a phone.
TWEAKED 1.0 NOTE 3
Click to expand...
Click to collapse
I normally agree with most of what you say but not with the above comment. So long as the buyer calls the network and gives them the IMEI number and has it associated with your existing account then on "their" system the phone is now yours regardless of what the seller does at a later date. The network will not block it.
Limeybastard said:
I normally agree with most of what you say but not with the above comment. So long as the buyer calls the network and gives them the IMEI number and has it associated with your existing account then on "their" system the phone is now yours regardless of what the seller does at a later date. The network will not block it.
Click to expand...
Click to collapse
If you think about it though. Why pay some guy let's say 300. And then have T-Mobile charge me for the phone so they can get they money. It not gonna happen. I say about 70% of the phones on Craigslist are stolen or a smuck is trying to make some money and scam you then report it stolen so he get fast cash. It is a dirty thing to do but it does happen unfortunately. The seller would have to satisfy TMOBILE first.
TWEAKED 1.0 NOTE 3
BACARDILIMON said:
If you think about it though. Why pay some guy let's say 300. And then have T-Mobile charge me for the phone so they can get they money. It not gonna happen. I say about 70% of the phones on Craigslist are stolen or a smuck is trying to make some money and scam you then report it stolen so he get fast cash. It is a dirty thing to do but it does happen unfortunately. The seller would have to satisfy TMOBILE first.
TWEAKED 1.0 NOTE 3
Click to expand...
Click to collapse
When I sold my S4 on CL, the potential buyer called ATT and gave them the IMEI number and requested that this be put on his account prior to giving me the cash. He the buyer informed me that this way once the phone is registered to him then there will be no negative repercussions at a later date.
Limeybastard said:
When I sold my S4 on CL, the potential buyer called ATT and gave them the IMEI number and requested that this be put on his account prior to giving me the cash. He the buyer informed me that this way once the phone is registered to him then there will be no negative repercussions at a later date.
Click to expand...
Click to collapse
Yes but with jump program it no money down. TMOBILE will not transfer to a different owner. So it be like him getting the phone himself from them.
TWEAKED 1.0 NOTE 3
BACARDILIMON said:
Yes but with jump program it no money down. TMOBILE will not transfer to a different owner. So it be like him getting the phone himself from them.
TWEAKED 1.0 NOTE 3
Click to expand...
Click to collapse
Agreed, this was ATT so Jump was not in the equation. I am thinking if Jump was in the equation then T mobile would not allow the phone to be transferred until outstanding balance is paid off.
Limeybastard said:
Agreed, this was ATT so Jump was not in the equation. I am thinking if Jump was in the equation then T mobile would not allow the phone to be transferred until outstanding balance is paid off.
Click to expand...
Click to collapse
It all about money. It sucks but hey they love the money and we hate to give it to them lol
TWEAKED 1.0 NOTE 3
Just got this text:
FREE VZW MSG: Reminder: Your Samsung Note7 has been recalled due to an overheating risk. Because your safety is important to us, your Note7 will stop working on or about 1/31/2017. To prevent this service interruption, please immediately upgrade to a new device by visiting your original place of purchase. In addition, to avoid being charged for your Note7, please return it to the original place of purchase within 5 days. For more information, please visit go.vzw.com/note7faq
Does this mean they will hotline all remaining Note 7's based on IMEI/ID? Or is this related to another update?
Did anyone else get this?
And do we really need to return it to avoid full charge? I have read here that this is just a threat - that they can't really collect payment under recall law precedent.
Funny how they reference to return it in the "box" I called twice about and never got. Bastards.
I got this text message earlier today indicating 1/26/2017 is the date. I never received a box from VZW or Samsung either.
...I'm assuming that changing the phone's IMEI (say, to that of my broken Note3) would prevent this blacklisting/hotlining from bricking my phone's network access?
pcjabber said:
I got this text message earlier today indicating 1/26/2017 is the date. I never received a box from VZW or Samsung either.
...I'm assuming that changing the phone's IMEI (say, to that of my broken Note3) would prevent this blacklisting/hotlining from bricking my phone's network access?
Click to expand...
Click to collapse
I would assume so. That is what I am doing.
Ugh. I don't want to give it up! I'm on PHE and couldn't obtain root...is there anyway i can spoof my imei info or change it completely.
Sent from my Explosive Galaxy Note 7
Fourstarzzzz said:
I would assume so. That is what I am doing.
Click to expand...
Click to collapse
Have you been able to successfully change your IMEI thus far? The apps I've tried so far either need ROOT or don't support Samsung devices...
Found a method involving QPST (modifying the hex IMEI stored in "nv_data") but haven't tried it yet.
pcjabber said:
Have you been able to successfully change your IMEI thus far? The apps I've tried so far either need ROOT or don't support Samsung devices...
Found a method involving QPST (modifying the hex IMEI stored in "nv_data") but haven't tried it yet.
Click to expand...
Click to collapse
That tool is from 2009 from what I see.
You guys are out of luck...they are going to permanently hotline all outgoing calls to customer care...there is no possible way around that. I am sitting in the Verizon store right now
Sent from my Explosive Galaxy Note 7
Cammy253 said:
You guys are out of luck...they are going to permanently hotline all outgoing calls to customer care...there is no possible way around that. I am sitting in the Verizon store right now
Sent from my Explosive Galaxy Note 7
Click to expand...
Click to collapse
and the news just picked it up - with confirming details: http://fortune.com/2017/01/17/samsung-galaxy-note-7-verizon/
I also received this text indicating my device will be turned off on 1/31/2017. I have received constant text messages from Verizon threatening to shut down my phone, return it, or pay full retail price. It's a shame - I've already purchased the phone at full retail price from third party, so they can't charge me full price. Would they really ban the MEID of the devices off the network?
CarbonMan said:
I also received this text indicating my device will be turned off on 1/31/2017. I have received constant text messages from Verizon threatening to shut down my phone, return it, or pay full retail price. It's a shame - I've already purchased the phone at full retail price from third party, so they can't charge me full price. Would they really ban the MEID of the devices off the network?
Click to expand...
Click to collapse
I believe we are no longer able to use the note 7. Last chance to change it as the IMEI is but DO?
I don't imagine blocked updates will stop this one - ?
I read they are going to start redirecting your outgoing calls to customer service
-Alan said:
I read they are going to start redirecting your outgoing calls to customer service
Click to expand...
Click to collapse
Yep. I have no idea how to get around this one, especially since im on PHE and can't even obtain root
Sent from my Explosive Galaxy Note 7
Cammy253 said:
Yep. I have no idea how to get around this one, especially since im on PHE and can't even obtain root
Sent from my Explosive Galaxy Note 7
Click to expand...
Click to collapse
I just spoke with a Verizon rep about the latest test message and was told that they are not blocking IMEI's. He said they are not allowed to do that. He actually seemed a little annoyed and tried to convince me that Samsung is the one that everyone should be upset about, not Verizon. Samsung is the one pushing out these updates to disable our phones and Verizon is innocent to all this craziness. Yeah right! He said that Samsung has something in the works to disable the Note 7's but does not know what it is. If it's in the form of another update, I say we might be Ok if we have the updates blocked.
mdb0095 said:
I just spoke with a Verizon rep about the latest test message and was told that they are not blocking IMEI's. He said they are not allowed to do that. He actually seemed a little annoyed and tried to convince me that Samsung is the one that everyone should be upset about, not Verizon. Samsung is the one pushing out these updates to disable our phones and Verizon is innocent to all this craziness. Yeah right! He said that Samsung has something in the works to disable the Note 7's but does not know what it is. If it's in the form of another update, I say we might be Ok if we have the updates blocked.
Click to expand...
Click to collapse
Why would they need to block your imei when they can just route every call you make to customer service where you can talk to someone who doesn't know what they are talking about.
In the next two weeks they will make it so no one keeps their note 7 for use as a cell phone.
Sent from my HTC6545LVW using Tapatalk
mdb0095 said:
I just spoke with a Verizon rep about the latest test message and was told that they are not blocking IMEI's. He said they are not allowed to do that. He actually seemed a little annoyed and tried to convince me that Samsung is the one that everyone should be upset about, not Verizon. Samsung is the one pushing out these updates to disable our phones and Verizon is innocent to all this craziness. Yeah right! He said that Samsung has something in the works to disable the Note 7's but does not know what it is. If it's in the form of another update, I say we might be Ok if we have the updates blocked.
Click to expand...
Click to collapse
Yeah the guy I spoke to said they are not blocking IMEI #'s so my thinking is they are doing it in their end. So then I figured, well okay,. I will just bite the bullet and get the Pixel XL...not so fast. Backordered until 3/10. Complete mess. Time to switch to tmobile.
Although I wonder what would happen if you switched out sim cards and kept doing it if it would mess with their system.
Fourstarzzzz said:
Yeah the guy I spoke to said they are not blocking IMEI #'s so my thinking is they are doing it in their end. So then I figured, well okay,. I will just bite the bullet and get the Pixel XL...not so fast. Backordered until 3/10. Complete mess. Time to switch to tmobile.
Although I wonder what would happen if you switched out sim cards and kept doing it if it would mess with their system.
Click to expand...
Click to collapse
Nah...They see the imei behind the sim. All the ims features would register using imei. Note 7's goose is cooked.
Sent from my HTC6545LVW using Tapatalk
dottat said:
Nah...They see the imei behind the sim. All the ims features would register using imei. Note 7's goose is cooked.
Sent from my HTC6545LVW using Tapatalk
Click to expand...
Click to collapse
Oh well...time to go to tmobile then
Fourstarzzzz said:
Oh well...time to go to tmobile then
Click to expand...
Click to collapse
Not with the note 7 right? None of these carriers are going to treat this any differently. They all want to be done with a mess they didn't start. Can't blame them. This all falls at Samsungs feet.
Sent from my HTC6545LVW using Tapatalk
TLDR: I was able to get my unlock code from Codes2Unlock (even with my phone having an unpaid balance).
Go to Codes2Unlock website, choose any microsoft lumia device, put in the IMEI for the Duo, once you get a confirmation email, forward it to their support rep telling them that its a surface duo and that there was no option for a Surface Duo on their website, Play the waiting game, and Enjoy once they send it over.
I (probably like you) for the longest time wanted to get my surface unlocked but couldnt because at the time i was paying on my device AT&T gave me the run around with unlock codes, and so did microsoft. Because of the area i lived in the duo was basically useless on AT&T and i literally only switched from tmobile for that phone.
I checked website after website and nobody was able to do it. I happened to remember Codes2Unlock.com from years ago when I got an unlock code from them for my Galaxy S4. So i emailed them, asked if they supported unlocking the surface duo. they said yes-- strange thing was on their site theres no option for the surface duo even though if you google it, theres a link saying they do.
So the support rep (who replies fast af lol) messaged me back asking if my device asks for an unlock pin--i said yes-- the support person said it should be no problem.
I mentioned to them that theres no option for the surface Duo and that only Lumia devices show-- they said just select any Microsoft Lumia device, send the confirmation email with the IMEI and let them know its a surface duo and they'll update it on their end. they also mentioned (after asking) that an unpaid device doesnt matter and they can still get an unlock code.
I forwarded the same Rep the confirmation email and 5 days later (this morning) i woke up with my unlock code and now my Duo runs on T-Mobile.
If theres any doubts ill reply with screenshots but im at work rn so it was just easier to type all this out first. Hope this helps anyone stuck on AT&T
I have been told by both Microsoft and AT&T to pound sand. Open an account and use the phone on a paid plan. Just tried your method and I'm waiting a response with my code. They did reply to my updated device info within 5 minutes. Super fast. Thanks thanks for the suggestion, hope this works better than then dialing AT&T or Microsoft support. I will update to confirm this works. Sorry for posting in two threads.
carortruck80 said:
I have been told by both Microsoft and AT&T to pound sand. Open an account and use the phone on a paid plan. Just tried your method and I'm waiting a response with my code. They did reply to my updated device info within 5 minutes. Super fast. Thanks thanks for the suggestion, hope this works better than then dialing AT&T or Microsoft support. I will update to confirm this works. Sorry for posting in two threads.
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Youre fine haha, im just glad I was able to help someone
Microsoft and AT&T can kick rocks. I cant wait for some custom roms to get released
@carortruck80 were you able to unlock with this service? Ive been waiting at att/unlock for more than a week now. status still on "IN PROGRESS" since 18th of May!
Tbaba said:
@carortruck80 were you able to unlock with this service? Ive been waiting at att/unlock for more than a week now. status still on "IN PROGRESS" since 18th of May!
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Did you email them like I mentioned in the post?
Good morning all. I would like to report back that I Did get this thing unlocked. However, and that is a Big however, AT&T nor the mentioned supplier was able to confirm the existence of the imei Without the phone first being registered on the AT&T network. I had to buy a prepaid plan to get the phone to work. Then, magically, 18 hours later I got the confirmation from AT&T after emails saying "we are further investigating your request.". The mentioned supplier also said that it didn't exist till then. I canceled my request after AT&T finally came through. BE Warned! Even tried redpocket (AT&T mvno) and they couldn't even do the initial activation.
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carortruck80 said:
Good morning all. I would like to report back that I Did get this thing unlocked. However, and that is a Big however, AT&T nor the mentioned supplier was able to confirm the existence of the imei Without the phone first being registered on the AT&T network. I had to buy a prepaid plan to get the phone to work. Then, magically, 18 hours later I got the confirmation from AT&T after emails saying "we are further investigating your request.". The mentioned supplier also said that it didn't exist till then. I canceled my request after AT&T finally came through. BE Warned! Even tried redpocket (AT&T mvno) and they couldn't even do the initial activation.
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Huh? did you never have the phone up and running on AT&T network?
none24 said:
Huh? did you never have the phone up and running on AT&T network?
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I had to buy a prepay plan for them to unlock it because without putting it on att first, it didn't exist to them. Yes, activated on att to get unlock code, got code, swapped Sim, entered code and unlocked. That was the final resolution to getting it unlocked.
carortruck80 said:
I had to buy a prepay plan for them to unlock it because without putting it on att first, it didn't exist to them. Yes, activated on att to get unlock code, got code, swapped Sim, entered code and unlocked. That was the final resolution to getting it unlocked.
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Oof yeah that's because they don't register the IMEI in their system until the phone is activated. Which is likely why codes2unlock couldn't find it either
none24 said:
Oof yeah that's because they don't register the IMEI in their system until the phone is activated. Which is likely why codes2unlock couldn't find it either
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So, that being said.... To update everyone, IF YOU BUY A NEW SEALED IN THE BOX PHONE, it cannot be unlocked unless first actually being registered/activated on the network it is locked to. Silly me bought a new sealed device and tried to unlock it without paying the man first. Really wish there was some direction on this before I bought it. Oh well. I figured there would be a record somewhere since the DID assign it an IMEI.
none24 said:
Did you email them like I mentioned in the post?
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I havent tried codes2unlock yet. I'm still waiting on the att unlock site i filled.
carortruck80 said:
So, that being said.... To update everyone, IF YOU BUY A NEW SEALED IN THE BOX PHONE, it cannot be unlocked unless first actually being registered/activated on the network it is locked to. Silly me bought a new sealed device and tried to unlock it without paying the man first. Really wish there was some direction on this before I bought it. Oh well. I figured there would be a record somewhere since the DID assign it an IMEI.
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This may be a HUGE problem for me. Cause i got the sealed one form amazon. not currently in the US, and dont have an att sim card. do I have a brick on my hands now?
Tbaba said:
This may be a HUGE problem for me. Cause i got the sealed one form amazon. not currently in the US, and dont have an att sim card. do I have a brick on my hands now?
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If it is an att model, it has the att Sim in it. Not sure about activation overseas. I don't understand why nobody mentions this. I have never bought a sealed locked phone just to unlock it so I didn't know. To me, it sounds like there is no master list or database of what phones and imei's got made. It doesn't exist until it is activated. I hope you don't, but sounds like you do. I bought it originally to test to see if I wanted to trade it in with Ms for the duo 2, so it wasn't a deal breaker...but if I didn't like it, I would have been stuck with it.
carortruck80 said:
If it is an att model, it has the att Sim in it. Not sure about activation overseas. I don't understand why nobody mentions this. I have never bought a sealed locked phone just to unlock it so I didn't know. To me, it sounds like there is no master list or database of what phones and imei's got made. It doesn't exist until it is activated. I hope you don't, but sounds like you do. I bought it originally to test to see if I wanted to trade it in with Ms for the duo 2, so it wasn't a deal breaker...but if I didn't like it, I would have been stuck with it.
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As it it now, I have to get a prepaid AT&T when i get back in the country.... oh, well...
I just tried to go through codes2unlock and after more than double the 7 working days and two support request emails going unanswered I would strongly warn against using codes2unlock. Seems I've been scammed out of the 35usd fee, buyer beware.
Anyone tried this service recently?