Hi I have my Galaxy Note 2 on jellybomb v 12.1 and i can use it and it will constantly drop data connection for a good two to three minutes...it does this about 5-6 times an hour is extremely frustrating. It's no that I have bad service cause it will still show full bars but no data connection. It has done this on my current rom and 3 other versions of jellybomb. Only thing i can think that it can be is that the phone is switching between towers, cause when I look in Llama under the towers tab it connects to about 3 different ones in a minute, can it be that or just connected to a bad tower. I'm in Los Angeles area if that makes any difference.
It's probably the towers around your city.
That used to happen to me all the time here in Tucson Arizona.
I hopped on the Sprint User Forums and ranted about having my 3G connection but couldnt open anything internet related.
Sure enough the moderators are Sprint employees and they can tell you if they are working on the towers around yoir area.
He even pointed out the exact location and tower they were working on.
Sent from my SPH-L900 using xda premium
Furman69 said:
Hi I have my Galaxy Note 2 on jellybomb v 12.1 and i can use it and it will constantly drop data connection for a good two to three minutes...it does this about 5-6 times an hour is extremely frustrating. It's no that I have bad service cause it will still show full bars but no data connection. It has done this on my current rom and 3 other versions of jellybomb. Only thing i can think that it can be is that the phone is switching between towers, cause when I look in Llama under the towers tab it connects to about 3 different ones in a minute, can it be that or just connected to a bad tower. I'm in Los Angeles area if that makes any difference.
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I get the same thing too. I'm on Why Not V1.0 and in Los Angeles.
I think it has to do with the later stages of 4G LTE upgrades. There are LOTS of people using the network. Hopefully this settles out when LTE gets solid.
Maybe this is a good opportunity to call and complain about the data...
BTW, I notice that it happens mostly while moving. Could be moving in and out of LTE vs. CDMA areas
I'm having the same issue
Related
I work in downtown Houston and, while I am always connected to either 3G or 4G, I consistently have terrible phone signal. It'll only ever range from zero to 3 bars and I don't even think I've seen a full signal since I've owned this phone. Now, this isn't too much of a deal as I can always text and make calls (although it takes a while to connect sometimes.), but I'm left wondering if this is a cell tower issue or if something may have updated incorrectly. I'm rooted and unlocked and have only ever flashed the last 6 or so Lifeless ROM updates, so I don't really think I could have messed it up myself, but I find it hard to believe that downtown Houston would have such bad phone signal. Any insight?
mrdrprofjeremy said:
I work in downtown Houston and, while I am always connected to either 3G or 4G, I consistently have terrible phone signal. It'll only ever range from zero to 3 bars and I don't even think I've seen a full signal since I've owned this phone. Now, this isn't too much of a deal as I can always text and make calls (although it takes a while to connect sometimes.), but I'm left wondering if this is a cell tower issue or if something may have updated incorrectly. I'm rooted and unlocked and have only ever flashed the last 6 or so Lifeless ROM updates, so I don't really think I could have messed it up myself, but I find it hard to believe that downtown Houston would have such bad phone signal. Any insight?
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I work in Downtown Denver and have a very similar problem downtown, but not out in the suburbs. My Sprint store has given me a couple of explanations.
1) The buildings block the signal. There are areas of downtown, particularly by the tallest buildings, where occasionally I will drop my cell signal completely
2) In a higher concentration area signal is reduced due to more people using that signal (I don't understand how this one affects signal strength, but that's what I was told)
How is your signal outside of the downtown area? Did you update Profile and PRL after flashing? Ever dropped the phone?
Xiutehcuhtli said:
I work in Downtown Denver and have a very similar problem downtown, but not out in the suburbs. My Sprint store has given me a couple of explanations.
1) The buildings block the signal. There are areas of downtown, particularly by the tallest buildings, where occasionally I will drop my cell signal completely
2) In a higher concentration area signal is reduced due to more people using that signal (I don't understand how this one affects signal strength, but that's what I was told)
How is your signal outside of the downtown area? Did you update Profile and PRL after flashing? Ever dropped the phone?
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Well, I live about 14 miles west of downtown, and even there, I don't get full strength signal. As I said, I don't ever remember seeing more than 3 bars of signal. I update the PRL and Profile after every flash, and just today I dialled ##72786# to see if the hands free activation would do anything but no luck. I've also encountered moments where I'll be at home (again, I normally have data coverage and a few signal bars) and suddenly, I'll get an alert notifying me that I'm roaming.
mrdrprofjeremy said:
Well, I live about 14 miles west of downtown, and even there, I don't get full strength signal. As I said, I don't ever remember seeing more than 3 bars of signal. I update the PRL and Profile after every flash, and just today I dialled ##72786# to see if the hands free activation would do anything but no luck. I've also encountered moments where I'll be at home (again, I normally have data coverage and a few signal bars) and suddenly, I'll get an alert notifying me that I'm roaming.
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That happened to me the other day. I was at work and I got roaming pop up. Really weird since that never happened before and because my 4G is so strong. 36168kbps Down and 6304kbps up.
mrdrprofjeremy said:
I work in downtown Houston and, while I am always connected to either 3G or 4G, I consistently have terrible phone signal. It'll only ever range from zero to 3 bars and I don't even think I've seen a full signal since I've owned this phone. Now, this isn't too much of a deal as I can always text and make calls (although it takes a while to connect sometimes.), but I'm left wondering if this is a cell tower issue or if something may have updated incorrectly. I'm rooted and unlocked and have only ever flashed the last 6 or so Lifeless ROM updates, so I don't really think I could have messed it up myself, but I find it hard to believe that downtown Houston would have such bad phone signal. Any insight?
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This has been an issue on every LG Sprint phone with Android I have used. I am not sure what causes it but the bars on the screen never show full strength. That doesn't mean it isn't working though. I have heard it is just how LG worked the rom to show signal.
jonny4 said:
That doesn't mean it isn't working though. I have heard it is just how LG worked the rom to show signal.
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Let me first start off by saying this is the furthest from the truth. If it shows a weak signal its because this phone has a weak signal.
This is my 3rd day with this phone and as much as I raved about it on a couple of threads, weak signal is definitely one of the negatives.
Sent from my LG-LS970 using XDA Premium HD app
shook187 said:
Let me first start off by saying this is the furthest from the truth. If it shows a weak signal its because this phone has a weak signal.
This is my 3rd day with this phone and as much as I raved about it on a couple of threads, weak signal is definitely one of the negatives.
Sent from my LG-LS970 using XDA Premium HD app
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How can it have weak signal if when I get this I am getting 36168kbps Down and 6304kbps up?
Dr. Mark said:
How can it have weak signal if when I get this I am getting 36168kbps Down and 6304kbps up?
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Dude the LTE radio has nothing to do with the phone signal. Two separate radios.
This phone just has weak radios. Now the question is, is it a software or hardware issue? my bet is software but then again I'm not an engineer
Edit
Funny thing is open signal maps gives me an 85dbm reading yet in settings it shows 94 dbm
bizzshow26 said:
This phone just has weak radios. Now the question is, is it a software or hardware issue? my bet is software but then again I'm not an engineer
Edit
Funny thing is open signal maps gives me an 85dbm reading yet in settings it shows 94 dbm
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I just discovered if you switch the network setting from LTE/CDMA to CDMA my signal bar gets full.
Sent from my LG-LS970 using XDA Premium HD app
I don't have an issue with 3g I get great 3g signal my issue is with lte. Lte has bed in my area since late August early September and I've had the s3 evo lte and the iPhone none of them have had an issue picking up or holding lte the lgog does.and I think it all boils down to the phone not recognizing the correct signal and thinking its weaker than it truly is. In my house and through my town I would never drop lte On the others this phone barely holds it. I've been 100 yards from a cell tower and the phone won't go below 84dbm when I know the signal strength is stronger
I installed the Network Signal Info app on several phones in my store and the LGOG registered about 9db worse consistently compared to the SGS3 or Evo LTE
About the same thing I've seen with this phone I'm hoping its a quick fix for lg with the next update. I was really hoping that zv9 would come with a new radio
I have a samsung galaxy s3 in the suburbs of Chicago this problem has been going on for weeks where 80 percent of the people that call me cannot hear any sound on there end. I can hear them but they cannot hear me. I have exchanged my phone 3 * same problem on all 3 phones so you would think it is the network but it only happens to me and none of my friends who have the same phone on the same network standing right next to me. Sprint service techs cant figure it out. They even went as far to say that maybe I should go to a different network. That is the most retarded thing I've ever heard where a company is telling you to go to someone else. Is anybody else having the same problem in Chicago?
Sent from my SPH-L710 using xda premium
It is the network and has something to do with 4g late upgrade...I had that problem for a while even after they told me they r not working on my tower anymore. It has been good for 2 or 3 months now in the western and southwestern burbs... where u at?
Sent from my SPH-L710 using Tapatalk 2
Elgin
Sent from my SPH-L710 using xda premium
IDK. I'm in Schaumburg and haven't had any problems.
Are you sure you're holding the microphone close enough to your mouth? Every once in a while while on a call, I'll realize I'm holding the mouthpiece father away from my face than normal, and that's usually when the other person can't hear me.
Yeah I can't say that i'm having those issues either. It might be just your tower are you having similar issues in other areas?
idk about Sprint's new network
It seems my connection drops often to 3g or no signal at all..I'm in norridge where speeds were blazing in early December. Seems the City is worse than the burbs and just forget being inside a building. Speeds and signal dwindle rapidly. I am assuming it's due to spectrum? Not sure. anyway, my two cents.
dhunt4949 said:
It seems my connection drops often to 3g or no signal at all..I'm in norridge where speeds were blazing in early December. Seems the City is worse than the burbs and just forget being inside a building. Speeds and signal dwindle rapidly. I am assuming it's due to spectrum? Not sure. anyway, my two cents.
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Chances are, they're upgrading more towers in your area. That happened to me every time they upgraded a tower in my area. It'll be back to normal in a week or two, but it may happen again if you have more towers being upgraded in your area. I have about 5 towers in range of my house, and it happened for each tower to varying degrees.
Towers where already upgraded a while back. Happens everywhere I travel around most of the city and burbs. Now they have a dedicated engineer working on it. Not a micro phone issue. Don't think they would exchange a phone three times cause I wasn't talking into the microphone, or if they thought it was a tower upgrade issue. Just started about two months ago. So well see if sprint fixes it or not.
Sent from my one way communicator using xda premium.
I'm in the Los Angeles area where Sprint's 4G Network is just being built up. The service is terribly slow, even when on the 4G Network. My question/problem though is, I've noticed that when I go from one area to another, for instance if I'm at a shopping center and on tower that's 3G and then cross the street to another shopping center that has a tower that's 4G... my Data gets all screwed up. Somehow in the process of connecting to a new tower with a different speed, my Data always freezes up and you can't do anything for long periods of time. I'm talking anywhere from 5-10 minutes. I often have to put my phone into Airplane mode and reconnect to get anything moving.
Just wondering if this was a common occurrence? Or if this is just a result of Sprint's crappy network, or what.
On a related note, I've also noticed that even if I'm not going between towers, there are a lot of times when my phone says it has a strong Data Connection on either 3G or 4G, say 3 bars or so, and yet my Data hangs and I can't use the web. Any ideas what the cause might be?
captaingrey said:
I'm in the Los Angeles area where Sprint's 4G Network is just being built up. The service is terribly slow, even when on the 4G Network. My question/problem though is, I've noticed that when I go from one area to another, for instance if I'm at a shopping center and on tower that's 3G and then cross the street to another shopping center that has a tower that's 4G... my Data gets all screwed up. Somehow in the process of connecting to a new tower with a different speed, my Data always freezes up and you can't do anything for long periods of time. I'm talking anywhere from 5-10 minutes. I often have to put my phone into Airplane mode and reconnect to get anything moving.
Just wondering if this was a common occurrence? Or if this is just a result of Sprint's crappy network, or what.
On a related note, I've also noticed that even if I'm not going between towers, there are a lot of times when my phone says it has a strong Data Connection on either 3G or 4G, say 3 bars or so, and yet my Data hangs and I can't use the web. Any ideas what the cause might be?
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The bars do not determine your signal strength. There's cases where people have no bars but data is still being transferred and get fantastic speeds. I recommend installing Speedtest and depending on your results you should call your network provider on the data issue
Sent from my Nexus 4 using xda premium
LuigiBull23 said:
The bars do not determine your signal strength. There's cases where people have no bars but data is still being transferred and get fantastic speeds. I recommend installing Speedtest and depending on your results you should call your network provider on the data issue
Sent from my Nexus 4 using xda premium
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Yeah, I have Speedtest. The speeds in LA are awful. Usually range from 0.54 to 0.78 mbps DL on 3G. On 4G its about 8.7 - 9.13.
And thanks for the response, but I still don't understand what the connection issue is between Towers and I'm pretty sure calling Sprint to ask them what the deal is would be a waste of 3 hours.
captaingrey said:
I'm in the Los Angeles area where Sprint's 4G Network is just being built up. The service is terribly slow, even when on the 4G Network. My question/problem though is, I've noticed that when I go from one area to another, for instance if I'm at a shopping center and on tower that's 3G and then cross the street to another shopping center that has a tower that's 4G... my Data gets all screwed up. Somehow in the process of connecting to a new tower with a different speed, my Data always freezes up and you can't do anything for long periods of time. I'm talking anywhere from 5-10 minutes. I often have to put my phone into Airplane mode and reconnect to get anything moving.
Just wondering if this was a common occurrence? Or if this is just a result of Sprint's crappy network, or what.
On a related note, I've also noticed that even if I'm not going between towers, there are a lot of times when my phone says it has a strong Data Connection on either 3G or 4G, say 3 bars or so, and yet my Data hangs and I can't use the web. Any ideas what the cause might be?
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I may not know what can cause this issue but I can try to help on making it a tad better. Check out my recent post on how to increase your data speed on the Note 2 http://forum.xda-developers.com/showthread.php?t=2253340 and if your data does hang, try going into Settings, More Settings, Mobile networks, and just uncheck and check Mobile data. Hope this helps out.
Is anyone experiencing LTE problems? I have great Spark signal in my area, but this phone seems to go to 3g all the time. My other phones are always on LTE, so obviously coverage is not the issue here. I will unroot thru Odin and see if it's a root problem.
ajr0312 said:
Is anyone experiencing LTE problems? I have great Spark signal in my area, but this phone seems to go to 3g all the time. My other phones are always on LTE, so obviously coverage is not the issue here. I will unroot thru Odin and see if it's a root problem.
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Not a root problem. Weird part is it only seems to happen to me in areas where there is really strong 4g, like in my house. At work, I am on a weaker 4g signal all day long without issues.
Try updating your profile and prl. Also make sure you have CDMA/LTE selected under mobile network.
ajr0312 said:
Is anyone experiencing LTE problems? I have great Spark signal in my area, but this phone seems to go to 3g all the time. My other phones are always on LTE, so obviously coverage is not the issue here. I will unroot thru Odin and see if it's a root problem.
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I have the same problem. It keeps dropping my signal to 3g..even when it's on 3g sometimes it loses the 3g signal and reconnects to 3g.. the areas I go always have band 41 ...my previous phone was the nexus 5 and the signal was great...never drops connection like this...I thought it was only my phone as I haven't seen someone with the same problem in the forums. I'm in nyc area
Hopefully there is fix soon, it's very annoying to have this data issues.
Its not just your phone mine does the same thing at my work. I switch between multiple different band 25 26 and 41 towers as well as 3G towers. It occurs while the phone just sits on my desk. Theres a couple other threads discussing this. To my knowledge no one has any usable suggestions to help with this.
Sent from my SM-N910P using XDA Free mobile app
dmisselh said:
Its not just your phone mine does the same thing at my work. I switch between multiple different band 25 26 and 41 towers as well as 3G towers. It occurs while the phone just sits on my desk. Theres a couple other threads discussing this. To my knowledge no one has any usable suggestions to help with this.
Sent from my SM-N910P using XDA Free mobile app
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My Note 4 does the exact same thing. I'm in a fully covered spark area, my old s4 always connected to lte with about 10 meg download. Awesome data offensive note 4 gets 3 to 5 meg download.. sometimes only getting 0.01 upload speed. That's the only thing that consistently bothers me about this phone. Oh yea it also constantly drops lte... to 3g. Feels like it's data is going through a dial up modem. I'm going to check the Sprint forums and see if I can find any good info.
Happened once in one place i was. Lower LTE signal and the phone kept dropping it and falling back to 3g, while my gf Lg G2 kept the LTE connection. I'm thinking they need to tweak the radio software in a future update.
Sent from my SM-N910P using Tapatalk
I've noticed that all the TriBand devices (Anything with Spark) switch to 3G for a bit then connect back to LTE/Spark. I haven't heard anything from work about this issue yet. I've also noticed its areas that have low Spark signal and high LTE signal.
My guess is it's a handoff problem. I will see all bars but LTE grayed out while riding the metro.
There is another thread touching on this too....I am having terrible LTE connection. My wife, who is an iPhone 6 user, gets 4 bars (or circles? lol) of LTE while I can sit next to her with 0-1 bars LTE or 3 bars 3G. I love this phone too much to complain alot about this but I am confident Sprint/Samsung will release an update to fix this.
The exact same problem occurred when the LG G2 got the spark update. It took 8 months for sprint to issues update that was specific to the LTE problem. I had to factory wipe before and after the update to get it to stick. The only difference is before the G2 was updated a toggle to airplane mode would bring the LTE back. That trick does not work on this phone. I will also add I drive alot at my job 6 hours plus a day. I go to the same spots to do paperwork in my truck. My Note 4 will not stay on LTE/Spark in locations where my G2 had a constant 10-15mbps connection.
I have a Sprint Note 4. In many locations I can pickup 4g LTE/Spark but my speeds are not very high. I currently moved and now can barely pickup LTE and get very slow 3g speeds which which both keeps getting disconnected and losing signal. Whenever I do pickup LTE I gets speeds under 2mbps but like I said, it will lose connection. Now I know people are thinking it's just my new location.... I just recently upgraded my wife's line to the Sprint Note 5. Her Note 5 in the same location picks up LTE/Spark and never drops while getting speeds around 21-27mbps.
Is anyone else having same issues? Are there any ROMS out there with radio updates that will give me good stable connections?
I believe mine has had radio issues for awhile no matter what I do. I just received a Nexus 6p and the difference with the radio seems to be night and day. I'll be doing more testing for the next 2 weeks.
imoua said:
I have a Sprint Note 4. In many locations I can pickup 4g LTE/Spark but my speeds are not very high. I currently moved and now can barely pickup LTE and get very slow 3g speeds which which both keeps getting disconnected and losing signal. Whenever I do pickup LTE I gets speeds under 2mbps but like I said, it will lose connection. Now I know people are thinking it's just my new location.... I just recently upgraded my wife's line to the Sprint Note 5. Her Note 5 in the same location picks up LTE/Spark and never drops while getting speeds around 21-27mbps.
Is anyone else having same issues? Are there any ROMS out there with radio updates that will give me good stable connections?
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Honestly, I think it is Sprint service as hard as that is for me to say as I love Sprint. I lived in Newark NJ for years, Sprint Spark is VERY strong there (Newark was one of the pilot areas for Spark). Almost every day I seemed to have different results, one day its blazing, the next not so good. Now i live in Bloomingdale NJ where there is ONLY CDMA, here is the weird part, its extremely strong, no issues, sometimes stronger than when I was in Newark with Sprint Spark (LTE). This happens on either STOCK Note 4 Touchwiz OR CM/CMRemix (AOSP). So to me it feels like it is the network and areas I am in.
Now you could say its just the Note 4 and not the Sprint service, EXCEPT the EXACT same behavior happened on my Note 2, in CDMA or LTE WITH SPARK - Touchwiz or AOSP.
GROOVYJOSHCLARK said:
Honestly, I think it is Sprint service as hard as that is for me to say as I love Sprint. I lived in Newark NJ for years, Sprint Spark is VERY strong there (Newark was one of the pilot areas for Spark). Almost every day I seemed to have different results, one day its blazing, the next not so good. Now i live in Bloomingdale NJ where there is ONLY CDMA, here is the weird part, its extremely strong, no issues, sometimes stronger than when I was in Newark with Sprint Spark (LTE). This happens on either STOCK Note 4 Touchwiz OR CM/CMRemix (AOSP). So to me it feels like it is the network and areas I am in.
Now you could say its just the Note 4 and not the Sprint service, EXCEPT the EXACT same behavior happened on my Note 2, in CDMA or LTE WITH SPARK - Touchwiz or AOSP.
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For some reason, I'm starting to be able to pickup more LTE service now. Half the day will be on 3G while other half of LTE. My wifes Note 5 has dropped in speeds to anywhere between 3mbps-10mbps but still always connected to LTE all day. -_- Starting to hate Sprint.
imoua said:
For some reason, I'm starting to be able to pickup more LTE service now. Half the day will be on 3G while other half of LTE. My wifes Note 5 has dropped in speeds to anywhere between 3mbps-10mbps but still always connected to LTE all day. -_- Starting to hate Sprint.
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Yeah it boggles me too sometimes it works and sometimes not
You have to remember network capacity and interference. These are huge factors. The best time to speed test is during off-peak hours. After 23.1 GB on unlimited plans there is a softcap during peak times. Also, take into account upgrades to the network due to Sprints Network Vision which cost billions of dollars to upgrade towers. This doesnt happen overnight. Patience ladies and gents.