[Q] Kindle Fire Driver Trouble - Kindle Fire Q&A, Help & Troubleshooting

Hi guys,
Having a bit of trouble with the Kindle Fire Drivers.
First time rooting anything so bear with me.
I downloaded the KFU utility and used the install drivers on that.
When i ran the utility it saiid that ADB status is Offline.
Tried uninstalling and reinstalling and rebooting. Enabled ADB on the Kindle (STOCK FIRMWARE).
Tried to install manually by selecting "Android Phone" - But i dont get an option for Android Phone.
At the moment my Kindle is listed under " Portable Devices" AND under "Other Devices" (other devices with a yellow exclamation mark next to it).
Any ideas what i can do?
Cheers
Dr.Pepper12

Is your kindle 1st gen? System version 6.3.1? If it is it still isnt that uncommon to have issues with driver install. What computer operating system are you using. If your on windows 8 you need to go through selective startup and disable driver signature verification. Windows 7 is about the easiest. Look for samsung adb driver if you had previously installed those before for a samsung device or kies. If you are not system version 6.3.1 you're using the wrong driver and it very likely will not show as android phone even if you're using the correct driver and kfu is useless for rooting you're device. Not to mention dangerous.

Related

[Q] Kindle Fire ADB Issue

Too bad i can't edit the post title. Please bare with me.
My fiancee gave me her Kindle Fire yesterday. She got it as a Christmas gift last year and has only started it once since. When i first took a look in the Device information in Settings it said it was running 6.2.2 Stock. So i went to sleep last night with the sound opinion that i would root it and install CM7 Barebones or something likewise and make it functional.
Waking up this morning, i read the beginners guide and i took a look at the rooting guide for the 6.2.2. I install the Java SDK, Android SDK, Google USB Drivers and i do EVERYTHING step by step as directed by the guide. Finally, at the last step, when i try to get the device recognized using cmd "android devices", it fails to recognize. The installation worked like a charm, exactly like in the guide, besides this last step. So i reboot both the KF and the PC, still not working, and surprise, my Device Settings now shows Stock version 6.3 installed, overnight. Take note, i did not approve something like this.
The KF is only recognized as a Disk Device in the Device Manager in Control Panel. I cannot get it to be recognized as an Android Phone. I tried uninstalling the KF through Device Manager, Devices & Printers, but it always reinstalls the driver from the directories. I edited the .ini files as per the guide, so i have no idea what might be wrong. I even uninstalled the Google USB Drivers from the Android SDK Manager and reinstalled them, and the same result is happening. As a last resort, i did a Factory Reset, deleted the drivers from Device Manager and SDK Manager and reinstalled them, to no avail.
How on earth can i get a CLEAN install of ADB and the recognition of my KF for rooting WITHOUT formatting my entire Windows PC? If i take it to another computer and plug it in and follow the Kindle Fire Utility instructions, do i still need to install the Google USB Driver through the SDK Manager, or just the other stuff?
On a side note, if i ever ever achieve this, what custom ROM runs Google Play Store perfectly?
Thanks.
Just use kfu 0.9.5. If I were u I would do latest update before rooting it. You can get it from amazon and manually update it. That's what I did.
Sent from my SPH-D710 using xda premium
Can you just read my post again mate as i did a major edit explaining the situation better. Thanks.
Luppertazzi said:
So i reboot both the KF and the PC, still not working, and surprise, my Device Settings now shows Stock version 6.3 installed, overnight. Take note, i did not approve something like this.
Click to expand...
Click to collapse
This is normal on Stock, OTA updates without your consent unless you have disabled the setting.
Luppertazzi said:
How on earth can i get a CLEAN install of ADB and the recognition of my KF for rooting WITHOUT formatting my entire Windows PC?
Click to expand...
Click to collapse
Try reading this post, it may help you understand what other steps you could take to fix the drivers: http://forum.xda-developers.com/showpost.php?p=23747671&postcount=2
Luppertazzi said:
If i take it to another computer and plug it in and follow the Kindle Fire Utility instructions, do i still need to install the Google USB Driver through the SDK Manager, or just the other stuff?
Click to expand...
Click to collapse
The drivers included with KFU are all you need. If you are to plug it into a different computer, it's suggested that you run the drivers installation on KFU first before plugging in the Kindle Fire.
Luppertazzi said:
On a side note, if i ever ever achieve this, what custom ROM runs Google Play Store perfectly?
Click to expand...
Click to collapse
All I have tried have worked flawlessly, with some exceptions where I just had to flash gapps to fix it.
MAJOR EDIT:
I may have been stupid but something happened. Now i have the Kindle as a Disk Drive and i also have it as a SAMSUNG Android Phone. They both are installed correctly but i STILL CANNOT see the device through cmd "adb devices". It's just a blank line.
Any ideas?
Sorry for the double post but this is worth mentioning separately. I saw in a different post that someone who has Samsung Galaxy SII phones and relative drivers get the Kidnle recognized under Samsung Android Phone. How do i uninstall JUST the Samsung Galaxy SII drivers from my PC? I have a Galaxy SII phone so, figures. Also have Kies installed and Droid Explorer as it runs CM9.
plug in your s2 go to device manager in control panel and you will see the drivers
Read the drivers post I linked you to earlier.
Delete incorrect drivers from the Device Manager and take note of what it should read as.
It may sound a bit too simple, but really, most of the issues come from bad drivers.
Hey Luppertazzi
Just use Kindle Fire Utility 0.9.5 (the latest version).
-> Just keep unplugging, plugging, uninstalling, reinstalling drivers -- and restartting the KFU utility until you can see "Online" as status in KFU.
-> Choose install permanent root with superuser
-> Reboot (power off and on the kindle fire if necessary)
this will automatically install TWRP and superuser and root your kindle fire.
then you can keep using stock ROM by going to extras -> install google framework (where you can use google play with go launcher) or use twrp to backup, restore and flash roms.
Hey guys.
I tried the process on another laptop and it worked. I installed only the basic SDK Tools from the SDK Pack, leaving the development stuff and drivers out of it. Then, i downloaded KFU and used the drivers there as the only installed drivers on the separate PC, and it worked like a charm. I was able to root, install a custom ROM and do every other thing i wanted.
Thing is, on this computer, i can't really get rid of all the drivers and utilities because they keep getting installed back. Should i use something like DriverSweeper or anything of the sorts?
Thanks.
Okay this is what u do. If your kindle is not showing up in device and printers unplug your kindle and power it off. Install drivers from the kfu folder again. After this is completed turn on your device and then plug in your kindle. The kindle should show up as a device on device and printers menu. If your device is showing up click on kindle and then click on hardware. Then click on properties and change setting. There should be a option for update drivers. After clicking on update drivers its going to give you a option to search for drivers. Click browse. Since you have already downloaded the sdk and installed it on your computer install adb composite drivers. It should install the drivers. Now go back to kindle on devices and printers menu and click on kindle. Go back to hardware and check drivers. Under device functions: it should have amazon kindle USB 2. Android composite adb interface 3. E:\ 4. USB composite device 5. USB mass storage device. Now exit all of that stuff. Go back to kfu folder and click run. Make sure the adb status is online and the boot status is 4000. If boot status isn't 4000 then it will not work properly. So what I did was download kfu 0.9.4 and when I clicked on run adb status was online and boot status was 4000. If you do see that, click install permanent root and su (option 2). When this is completed go back to kfu 0.9.5 and adb status should be online and boot status should say 4000. If this is the case go ahead and click 2 again and it should install permanent root and su and twrp. This is what worked for me.
Sent from my SPH-D710 using xda premium
Glad you figured it out.
Sent from my SPH-D710 using xda premium

Kindle Fire stuck at logo after failed rooting.

Hello,
My friend left me his Kindle Fire yesterday (it's vanilla, because he only watches movies with it), and I've tried rooting the device and complications happen and now my Kindle is stuck at logo. I'd really appreciate it if you can help me fix it. Here's what happened:
- I downloaded the KFU, and followed the instruction on rooting. After installing the drivers and run the utility, the driver shows as online and 4000, and I started rooting.
- The utility downloaded TWRP and FFF, and while installing FFF, the utility is stuck at <waiting for device> (at the same time, Windows gives me an error of Device not recognized). After I unplugged the device, kindle now is stuck at logo. I tried to reinstall the driver through the file in KFU to no avail.
- Open Device Manager, I saw the driver has yellow exclamation. Followed someone's guide on here, I uninstall the driver.
- After I plug the Kindle in again, Windows won't recognize the device and in Device Manager, it shows up as Unknown Device.
- I tried to reinstall the driver through KFU, it installs really fast (I think that means I haven't exactly uninstall the driver, idk), but then the device manager still doesn't recognize Kindle and it still shows Unknown Device.
- I switched to a different computer with KFU driver installed before, it still shows Unknown Device >.<
I tried changing the Bootmode through KFU to normal, but it stuck at <waiting for Device>
EDIT: I started with a different laptop, install a new, clean version of Kindle driver, and then connect the Kindle in again. It still shows Unknown Device.
Help please D:??????
If it says /unknown device/ in your divice manager then your drivers are not installed...Get your drivers installed first.Also try the UNBRICK utility it help me when i first started.
apple2107 said:
Hello,
My friend left me his Kindle Fire yesterday (it's vanilla, because he only watches movies with it), and I've tried rooting the device and complications happen and now my Kindle is stuck at logo. I'd really appreciate it if you can help me fix it. Here's what happened:
- I downloaded the KFU, and followed the instruction on rooting. After installing the drivers and run the utility, the driver shows as online and 4000, and I started rooting.
- The utility downloaded TWRP and FFF, and while installing FFF, the utility is stuck at <waiting for device> (at the same time, Windows gives me an error of Device not recognized). After I unplugged the device, kindle now is stuck at logo. I tried to reinstall the driver through the file in KFU to no avail.
- Open Device Manager, I saw the driver has yellow exclamation. Followed someone's guide on here, I uninstall the driver.
- After I plug the Kindle in again, Windows won't recognize the device and in Device Manager, it shows up as Unknown Device.
- I tried to reinstall the driver through KFU, it installs really fast (I think that means I haven't exactly uninstall the driver, idk), but then the device manager still doesn't recognize Kindle and it still shows Unknown Device.
- I switched to a different computer with KFU driver installed before, it still shows Unknown Device >.<
I tried changing the Bootmode through KFU to normal, but it stuck at <waiting for Device>
EDIT: I started with a different laptop, install a new, clean version of Kindle driver, and then connect the Kindle in again. It still shows Unknown Device.
Help please D:??????
Click to expand...
Click to collapse
Most of the time (if not all), when I see an "unknown device" error, it is a sign of a corrupt or failing bootloader. So far, there is only one way to fix a bad bootloader (Firekit), but it takes a little work on your part.
Before I get into that just yet, you need to know that on top of that potentially being the problem, you still have to deal with Windows driver issues. So my suggestion to you is, since you may very well have to install Linux or set up a Linux LiveUSB to fix your bootloader problem, you might as well install Soupkit to see if the bootloader is in a usable enough condition to issue fastboot commands. It's unlikely, but you'll at least be able to launch Firekit easily, and without the need to install anything else.
Same problem
I'm having the same issue with my manager's kindle fire (6.3.1). I attempted to root using the instructions provided here . My windows explorer crashed during the process and the kindle has been stuck on the kindle logo since.
I have tried restarting the process with his supplied driver and I can get the kindle to be recognized correctly in the device manager, but the process does not work.
I have also tried the kindle fire unbrick utility found here http://forum.xda-developers.com/showthread.php?t=1428428 to no avail (device not found).
I have also tried the kindle fire utility found here http://forum.xda-developers.com/showthread.php?t=1399889 also to no avail (ADB Status: Offline Boot Status: Unknown).
And last but not least, I have constructed a "factory cable" in an attempt to fix this. Unfortunately, it doesn't appear to be working either. Even with the factory cable inserted, the device never boots to anything but the kindle fire logo (Drivers installed, plug in, power off, power back on, kindle logo).
I would purchase a pre-made factory cable, but they all ship from China, I'm a cheapskate, and I'm pretty sure mine is configured correctly. Does anyone have any suggestions for trouble shooting this?
I've attached pics of my "factory cable" as well. If something looks amiss. Please let me know.
seems to be in fastboot mode - look here - especially post #3:
http://forum.xda-developers.com/showthread.php?t=1552547
kindle stuck
deletarus said:
I'm having the same issue with my manager's kindle fire (6.3.1). I attempted to root using the instructions provided here . My windows explorer crashed during the process and the kindle has been stuck on the kindle logo since.
I have tried restarting the process with his supplied driver and I can get the kindle to be recognized correctly in the device manager, but the process does not work.
I have also tried the kindle fire unbrick utility found here http://forum.xda-developers.com/showthread.php?t=1428428 to no avail (device not found).
I have also tried the kindle fire utility found here http://forum.xda-developers.com/showthread.php?t=1399889 also to no avail (ADB Status: Offline Boot Status: Unknown).
And last but not least, I have constructed a "factory cable" in an attempt to fix this. Unfortunately, it doesn't appear to be working either. Even with the factory cable inserted, the device never boots to anything but the kindle fire logo (Drivers installed, plug in, power off, power back on, kindle logo).
I would purchase a pre-made factory cable, but they all ship from China, I'm a cheapskate, and I'm pretty sure mine is configured correctly. Does anyone have any suggestions for trouble shooting this?
I've attached pics of my "factory cable" as well. If something looks amiss. Please let me know.
Click to expand...
Click to collapse
hey man, im having the same exact issue, did you ever end up getting it resolved

Kindle fire online Boot mode unknown

Hey, I'm running windows 7 in virtualbox, cause win8 won't install the drivers I guess without allowing unsigned drivers idk didn't look into it. But I have the driver installed, kindle fire utility 0.9.6 says online but it cannot detect the boot mode and I cannot root when I run the option. It's running 6.3.1. Trying to get jellybean on here, I have the gapps and rom but can't get it rooted. Anyone have any tips? Tried Qemu root as well
To install drivers on windows 8 shift while selecting restart for advanced startup options then disable driver signature verification after your booted to the main menu. Quemroot is not for the first gen kindle if that is what you have. Boot status unknown can be caused by many things including the use of a 3.0 USB port which is believed to be dangerous in some cases when using fastboot potentially causing damage and rendering the device unseen by the computer, not recommended.

[Q] KF 1 st new version 6.3.1_user_4107920

I am a KF 1st user from China, so maybe my english is not very well.
My KF 1st automatically upgrade to the new version 6.3.1_user_4107920, so i lost my root status.
so i want to root again, i used Kindle Fire Utility 0.9.6,but it shows
ADB Status: Offline
Boot Status: Unknown
i am sure my driver is right, i have root the kf from version 6.2.2 to 6.3.1, and i have read all the thread ablout root and "Kindle Fire Utility 0.9.6"
but i still can't find the answer ,so have anyone can help me ? Thanks a lot!
casport said:
I am a KF 1st user from China, so maybe my english is not very well.
My KF 1st automatically upgrade to the new version 6.3.1_user_4107920, so i lost my root status.
so i want to root again, i used Kindle Fire Utility 0.9.6,but it shows
ADB Status: Offline
Boot Status: Unknown
i am sure my driver is right, i have root the kf from version 6.2.2 to 6.3.1, and i have read all the thread ablout root and "Kindle Fire Utility 0.9.6"
but i still can't find the answer ,so have anyone can help me ? Thanks a lot!
Click to expand...
Click to collapse
Be sure that in your computer > Device Maanger > Kindle Fire is not marked with yellow triangle. This is the only reason it is not detected by the KFU 0.9.6 . It happened to me as well, but was able to re-root my kindle.
vertcam9 said:
Be sure that in your computer > Device Maanger > Kindle Fire is not marked with yellow triangle. This is the only reason it is not detected by the KFU 0.9.6 . It happened to me as well, but was able to re-root my kindle.
Click to expand...
Click to collapse
everything is ok~~~i am sure no yellow triangle~~~
restsrt pc turn iff kindel turn both back on dont plug kindel in uninstall all drivers then rejnstall with kindel unpluged plug in and baw work good luck
Sent from my Kindle Fire using xda app-developers app
Tried it all...Help
Devildog78965 said:
restsrt pc turn iff kindel turn both back on dont plug kindel in uninstall all drivers then rejnstall with kindel unpluged plug in and baw work good luck
Sent from my Kindle Fire using xda app-developers app
Click to expand...
Click to collapse
Trying to be as thorough as possible:
I am running a Kindle Fire with software version 6.3.1, which was previously rooted until software update. (Curse you Amazon!)
My computer has Windows 7 64bit
I downloaded adt-bundle-windows-x86_64 and ran SDK Manager.
Ran and closed Eclipse although I am not sure why or what to do with it.
Downloaded/installed:
Android SDK Tools
Android SDK Platform-tools
Android 4.2 and all attendant programs
All of the Extras including Google USB Driver.
Downloaded KFU v0.9.6.
Ran “install drivers” (Also omitted this step after uninstalling in subsequent attempts)
Ran “run.bat.”
In the cmd window that opens I get the KFU menu but under that is listed:
ADB Status: Offline
Boot Status: Unknown
I have also gotten:
ADB Status: Online
Boot Status: Unknown
This happens ad lib whenever it feels like it.
The Kindle never shows anything but the “You can now transfer files, etc” screen.
I have gone from the KFU menu to Bootmode Menu and chosen Normal (4000), as well as, Fastboot. It says “Oops...something went wrong. We are unable to locate your Kindle Fire. Make sure it is plugged in and powered on.” (It was.)
I have restarted both the Kindle Fire and the PC repeatedly. Uninstalled and reinstalled the drivers. Uninstalled/reinstalled the software that comes with SDK Manager.
Device Manager says under ADB Interface that it is Android Composite ADB Interface. Occasionally, however, I have had it listed further down the list as Kindle with the Yellow Error triangle and I have manually installed the drivers from there.
Note: I have also tried:
KindleFireRootNew631 which didn't work at all for me.
SuperOneClick v2.3.3.0 which tells me alternatively that my device appears to be already rooted, which is most definitely is not, and nothing...just kills ADB server and then starts ADB server and then....nada... Although the Windows circle thingie keeps circling, the task manager says it is “Not Responding”.
I have moved the USB port that I am using, always on one of the Mobo backplate USB's.
Changed cables.
Used a different computer.
Have resisted the urge to factory reset the device and/or break it in half!
If you can still transfer files, move everything you want off to your computer, then factory reset. Then try reinstalling drivers and running kfu
Sent from my Amazon Kindle Fire using Tapatalk HD
Have you tried using a factory reset cable ??? as they are different than a regular data cable .for my 1st gen kindle fire i used the factory cable that came with my first kindle black and white that used the e- ink without any problems whatsoever .you should be able to browse the forums to find one for sale i'm pretty sure you can also buy one straight from amazon
Sent from my Kindle Fire using xda app-developers app

[Q] Can't get Stock Kindle Fire to show "Android Composite ADB Interface"

I'm new to the Kindle Fire flashing scene, and trying to get Jelly Bean on to my stock Kindle Fire. I've spent several hours on it so far, and haven't been able to get past the first step of getting KFU to see my Kindle Fire, so I can root it or do anything else. To be clear, this is a 1st gen Kindle Fire, running 6.3.1. I've never rooted or flashed it before, and it boots and works perfectly.
The main problem I seem to be having is that Device Manager (on my Win7 PC) shows the device as 'Android ADB Device.' It seems the expected description should be 'Android Composite ADB Device' but I can't get it there. Most of the posts and pages I've seen related to having trouble getting KFU to see a Kindle Fire focus on the drivers not being installed at all, which I don't think is my problem. And I've uninstalled/re-installed them at least 1/2 a dozen times with no effect.
The documentation would seem to suggest that seeing 'Android ADB Device' in the Device Manager implies my device is in Fastboot mode. However, when I uninstall the drivers I see 'Kindle' not 'kindle' in my device manager which suggests normal mode according to the 'Windows Device Drivers and the Device Manager' tutorial. This seems consistent with the fact that my device behaves perfectly normally, so I don't think it's actually in FB mode. Further, the FB tool can't see it.
I've tried connecting to the device from the command line using both the ADB (adb devices) and Fastboot (fastboot -i 0x1949 getvar product) tools. Neither one seems capable of connecting to the device. I also tried connecting the device on a second PC and there too I got 'Android ADB Device', suggesting the problem is device side. I don't have a factory cable to force FB mode that way.
I suspect I'm missing something obvious, but can't figure out what. Can anyone help me out?
It`s probably something strange I`m pretty good at working it out contact me tomorrow via Pm I would be happy to look at it for you. Check your user/.android folder for adb_usb.ini see if it has 0x1949 in it.
Thanks, the adb_usb.ini has the 0x1949 line in it, so that's not the issue. My %userprofile% directory name has a space in it, which initially caused the install_drivers.bat that comes with KFU to have some issues (because it assumes it doesn't.) But everything is where it should be now. Look for my PM.
Re: [Q] Can't get Stock Kindle Fire to show "Android Composite ADB Interface"
I had to used the drivers in superoneclick 2.3.3.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
This problem is solved he was running kfu from a temp directory.
Actually, I don't think the problem was the location of KFU. Thepooch gave me a new android_winusb.inf to use along with the KF drivers. The new .inf file had additional Kindle Fire entries for USB\VID_1949&PID_0004 and USB\VID_1949&PID_0007 which the original version I got with KFU did not include. If I pull up the Hardware IDs from the details tab of the device in Device Manager, it showed the PID_0007 version. So I suspect the fact that was missing from the inf file was the cause of my issues (and it's inclusion the solution.) I've attached the updated inf file (with added .txt extension) to this reply.
Beyond that, Thepooch did an amazing job helping me through the whole process. Really went above and beyond. Thanks!

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