Hi.
I have a Galaxy s3 videotron t999v. I rooted and flashed the rom Frosty, illusion and CM10. I still have the same problem no GPS signal with google navigation. I went back to the stock rom with odin and make the ICS update for jellybean. Still the same problem no GPS signal.
Anyone has a solution or has had the same thing with Galaxy s3 Vieotron or Tmobile.
Thank you in advance.
I'm going through the same problem my friend. Odin back to stock ICS and did the software update to JB and still no GPS icon in the notification bar. This sucks...
RnRexpress3423 said:
I'm going through the same problem my friend. Odin back to stock ICS and did the software update to JB and still no GPS icon in the notification bar. This sucks...
Click to expand...
Click to collapse
I have the GPS icon in the notification bar but no signal. I tried on the market (GPS Status and GPS data) for more than 15 minutes outside with a clear sky with no results. I can not believe I'm the only one with this problem.
I hope there is someone here who can help us.
If your phone is rooted, try downloading 'fasterfix' from the play store and use it to set your location.
Use 'GPS Status & Toolbox' to redo your aGPS data afterwards and see if it that helps as well.
Try to leave it running for 2 mins outdoors, stationary. Set the program to leave the display on when that application is running. I think it should work better afterwards.
Sent from my SGH-T999 using xda app-developers app
Go to this site http://www.androidrootz.com/2012/10/how-to-unroot-samsung-galaxy-s3-at.html and read the steps word for word. Do exactly what is says and it should help you get your GPS back. It worked for me!
RnRexpress3423 said:
Go to this site http://www.androidrootz.com/2012/10/how-to-unroot-samsung-galaxy-s3-at.html and read the steps word for word. Do exactly what is says and it should help you get your GPS back. It worked for me!
Click to expand...
Click to collapse
I tried the method of your link but nothing has changed. I will try again tonight and I'll give you some news.
rolo_pok said:
I tried the method of your link but nothing has changed. I will try again tonight and I'll give you some news.
Click to expand...
Click to collapse
If you find a solution please share, I just started having this problem a few days ago. But I don't even get the "searching for location in the status bar
Sent from Flip's S3
Well this is what I did. I returned with the original rom nothing has changed. I rooter my phone and installed GPS Status and FastFix. I have worked for 30 minutes GPS status it did not find a GPS signal. By the way this is not the first time I root my device. Motorola, LG, Samsung, and I've never had the problem.
If someone has a solution! Please let me know.
Edit: I also install JB 4.1.1 with Kies and nothing has changed. I noticed that the GPS icon does not appear when I do a search request with google navigation.
I started to get discouraged I can not find a solution.
I ask for your help please ...
Ok, I was having the same problem and here is how I fixed it. It took me a few days and I might have just gotten lucky, but who cares.
I flashed this ROM.
http://forum.xda-developers.com/showthread.php?t=2088764
This I Odin'd back to standard ROM.
http://www.androidfilehost.com/?fid=9390169635556426424
Make sure you have SuperSU flashable on hand.
http://forum.xda-developers.com/showthread.php?t=1538053
At that point I was able to flash Wicked:
http://forum.xda-developers.com/showthread.php?t=1804260
And I magically had GPS signal. I might be lucky, but wanted to share the steps that got my GPS back.
Make sure to copy everything from your internal storage to your computer. You might lose everything, just FYI.
Good luck.
Ive been having the same problem. Only when im using stock touchwiz, cm10 but when I use cm10.1 my gps works. But when I go back to stock. My gps is completely dead
Sent from my SGH-T999 using xda app-developers app
Thanks trippmcnealy i will try that and I'll come back to tell you if it works.
It does not work the method trippmcnealy. thank you anyway.
I just changed my S3 on the store warranty. I love the team and Deviant Roms. But I have a fear of root my phone and still lose the GPS function. Thank you everyone for helping me.
I have the same problem I just cashed In my warranty I get a new phone tomorrow
Sent from my SGH-T999 using xda app-developers app
N3r0-666 said:
I have the same problem I just cashed In my warranty I get a new phone tomorrow
Sent from my SGH-T999 using xda app-developers app
Click to expand...
Click to collapse
I do not understand how and why the GPS becomes non-functional after Rooted and flashed. And no developpers know the solution to solve the problem.
grinchyboy said:
Ive been having the same problem. Only when im using stock touchwiz, cm10 but when I use cm10.1 my gps works. But when I go back to stock. My gps is completely dead
Sent from my SGH-T999 using xda app-developers app
Click to expand...
Click to collapse
Same thing had 10.1 then back to touch wiz gps was a no go and erratic showing odd locations, also although this might be unrelated my root of my sd card changed and the old root was in a folder named "0" in a new directory nandroid didt fix gps so I assume I its broke
Sent from my SGH-T999 using xda app-developers app
N3r0-666 said:
Same thing had 10.1 then back to touch wiz gps was a no go and erratic showing odd locations, also although this might be unrelated my root of my sd card changed and the old root was in a folder named "0" in a new directory nandroid didt fix gps so I assume I its broke
Sent from my SGH-T999 using xda app-developers app
Click to expand...
Click to collapse
I think there are many people who have the same problem.
rolo_pok said:
I think there are many people who have the same problem.
Click to expand...
Click to collapse
The directions I posted on the first page worked for me and like you I came from cm10 and my GPS was messed up. Rooted back to stock ICS and it came back right away. I didn't even need to wait for an OTA update. Well on the bright side at least you'll have a brand new phone to root and play with. Hopefully it doesn't happen again! Good luck flashing in the future man.
RnRexpress3423 said:
The directions I posted on the first page worked for me and like you I came from cm10 and my GPS was messed up. Rooted back to stock ICS and it came back right away. I didn't even need to wait for an OTA update. Well on the bright side at least you'll have a brand new phone to root and play with. Hopefully it doesn't happen again! Good luck flashing in the future man.
Click to expand...
Click to collapse
I hope so too lol. I just rooted my new S3 the gps works.
Related
Ok Im a newbie to the rooted epic 4g touch, now I one clicked my epic 4g touch with sfhubs ff18 one click. Now I heard that they are rereleasing the update to fix ALOT of issues. My question is will I get the notification for the update on my rooted phone and will it put my phone back to unrooted if I do? Also if it doesnt send me the notification will someone be posting another one click no data odin link for the new update so I can get the fix? Sorry but not sure how updates work on rooted phones.
AKush1279 said:
Ok Im a newbie to the rooted epic 4g touch, now I one clicked my epic 4g touch with sfhubs ff18 one click. Now I heard that they are rereleasing the update to fix ALOT of issues. My question is will I get the notification for the update on my rooted phone and will it put my phone back to unrooted if I do? Also if it doesnt send me the notification will someone be posting another one click no data odin link for the new update so I can get the fix? Sorry but not sure how updates work on rooted phones.
Click to expand...
Click to collapse
There is no new update release. They are resuming the previous release, with the only change being the updater script now automatically wipes data from the Swype keyboard to fix that particular bug.
Dchibro said:
There is no new update release. They are resuming the previous release, with the only change being the updater script now automatically wipes data from the Swype keyboard to fix that particular bug.
Click to expand...
Click to collapse
So then they arent fixing the battery issue?
The battery issue has been resolved for several people I know that have removed all of their user installed apps and reinstalled one by one till they find the app that isn't ICS ready.
Sent from my SPH-D710 using xda premium
It might sound weird how i resolved the battery issue. I went to settings and unmounted sd card. Then restarted phone. Then inserted card, mounted, and let it go through its motions, when it stabilized... I restarted it again.
All is well. Run cpuspy to check making sure its going into deep sleep properly, remove apps or set them to manual update. Im not a big Facebook guy, i have an account, but the recent update forced 1 hour check ins, preventing deep sleep. Be vigilant in checking apps anytime they update.
This ff18 (two weeks or so im on it) is fabulous and smooth for me. No rooting, i did the YouTube guy update real easy
Sent from my SPH-D710 using xda app-developers app
I followed what you said and everything is flawless. May just be me but the task manager bug isn't there anymore.
Sent from my SPH-D710 using xda app-developers app
Jameson JC said:
It might sound weird how i resolved the battery issue. I went to settings and unmounted sd card. Then restarted phone. Then inserted card, mounted, and let it go through its motions, when it stabilized... I restarted it again.
All is well. Run cpuspy to check making sure its going into deep sleep properly, remove apps or set them to manual update. Im not a big Facebook guy, i have an account, but the recent update forced 1 hour check ins, preventing deep sleep. Be vigilant in checking apps anytime they update.
This ff18 (two weeks or so im on it) is fabulous and smooth for me. No rooting, i did the YouTube guy update real easy
Sent from my SPH-D710 using xda app-developers app
Click to expand...
Click to collapse
I'll try that. Thanks
wcr84 said:
I followed what you said and everything is flawless. May just be me but the task manager bug isn't there anymore.
Sent from my SPH-D710 using xda app-developers app
Click to expand...
Click to collapse
Do you have more than 3 tasks on the list when you check that?
Sent from my SPH-D710 using xda app-developers app
Yeh. I spoke to soon. Comes and goes
Sent from my SPH-D710 using xda app-developers app
wcr84 said:
Yeh. I spoke to soon. Comes and goes
Sent from my SPH-D710 using xda app-developers app
Click to expand...
Click to collapse
Same here... Not sure how to fix this issue and I downloaded betterbatterystats and cant figure out how to use to figure out what the problem is.. Hope someone FINALLY has the answer to this battery problem!
My GPS doesn't lock anymore. I think it may be something with the phone itself because I've tried more than four different ROMS and it searches for GPS/location on all of them.
I am using the latest Pacman AOKP ROM as my daily driver. I tried another GPS app (telnav) and I got an instant lock. I also tried the GPS fix app but that didn't help.
Does any one know what might have gone wrong or have suggestions on how to fix it. Thanks
Sent from my SGH-T999 using xda premium
Odin back to t999uvlem then factory reset
I had the same issue this worked for me. After that u can root and flash ROMs againwith GPS working
Sent from my SGH-T999 using xda premium
I had the same weird problem you have. I got it working and it's been fine ever since.
Heres wat I did.
Went to settings > Application manager > ALL > Maps
Cleared Cache
Cleared Data
Uninstalled Updates
Then Unninstalled Maps
Rebooted and installed Maps from the market.
Enabled the GPS
Started navigation and it worked just like it should.
Good Luck!
Aloha
bobolinko said:
I had the same weird problem you have. I got it working and it's been fine ever since.
Heres wat I did.
Went to settings > Application manager > ALL > Maps
Cleared Cache
Cleared Data
Uninstalled Updates
Then Unninstalled Maps
Rebooted and installed Maps from the market.
Enabled the GPS
Started navigation and it worked just like it should.
Good Luck!
Aloha
Click to expand...
Click to collapse
I just tried and it didn't work
Sent from my SGH-T999 using xda premium
This thread has the fix I said it works trust. Me
http://forum.xda-developers.com/showthread.php?p=33852581
GPS Signal Broken -- Fix Found
Sent from my SGH-T999 using xda premium
Try what papi posted it should work !
Sent from my SGH-T999 using xda premium
I had the same thing happen to me also. This is the thread that I followed and my GPS is back and working great.
http://forum.xda-developers.com/showthread.php?t=2111306
Does anyone know why this is happening to some people? I didn't do anything different than I normally do when flashing, but for whatever reason my GPS stopped working.
papi5120 said:
Odin back to t999uvlem then factory reset
I had the same issue this worked for me. After that u can root and flash ROMs againwith GPS working
Sent from my SGH-T999 using xda premium
Click to expand...
Click to collapse
Thanks man, did it last night and it worked
Sent from my SGH-T999 using xda premium
bigtom624 said:
I had the same thing happen to me also. This is the thread that I followed and my GPS is back and working great.
http://forum.xda-developers.com/showthread.php?t=2111306
Does anyone know why this is happening to some people? I didn't do anything different than I normally do when flashing, but for whatever reason my GPS stopped working.
Click to expand...
Click to collapse
Were you coming back from a 4.2 Rom, that's the only thing I can think of that I did differently
Sent from my SGH-T999 using xda premium
Goldbatt said:
Were you coming back from a 4.2 Rom, that's the only thing I can think of that I did differently
Sent from my SGH-T999 using xda premium
Click to expand...
Click to collapse
Actually I was in AOKP and then I flashed the latest version of Frosty, but my GPS was working after that. Then I flashed a few different Kernels to see which one worked better. I flashed Ktoonsez first, then Deviant, and finally I settled on Xone Kernel. It was then that I realized my GPS didn't work. So I'm not sure what messed it up.
Goldbatt said:
My GPS doesn't lock anymore. I think it may be something with the phone itself because I've tried more than four different ROMS and it searches for GPS/location on all of them.
I am using the latest Pacman AOKP ROM as my daily driver. I tried another GPS app (telnav) and I got an instant lock. I also tried the GPS fix app but that didn't help.
Does any one know what might have gone wrong or have suggestions on how to fix it. Thanks
Sent from my SGH-T999 using xda premium
Click to expand...
Click to collapse
I'm in the same exact boat as you, I've tried a bunch of things and still nothing. I've tried Odin to complete stock and factory reset in settings still no gps at all. I'm probablyggonna go to t-mobile tomorrow to get it fix. And trust me that's something I don't want tto do.
bigtom624 said:
Actually I was in AOKP and then I flashed the latest version of Frosty, but my GPS was working after that. Then I flashed a few different Kernels to see which one worked better. I flashed Ktoonsez first, then Deviant, and finally I settled on Xone Kernel. It was then that I realized my GPS didn't work. So I'm not sure what messed it up.
Click to expand...
Click to collapse
Were you on PACMAN'S AOKP? Its after I installed his latest update that I realized my GPS didn't work
Magnumxxxl said:
I'm in the same exact boat as you, I've tried a bunch of things and still nothing. I've tried Odin to complete stock and factory reset in settings still no gps at all. I'm probablyggonna go to t-mobile tomorrow to get it fix. And trust me that's something I don't want tto do.
Click to expand...
Click to collapse
Make sure you ODIN back to T999UVLEM, that seemed to have worked for me. I had ODIN back to another one (cant remember which right now) and it didn't work.
Goldbatt said:
Make sure you ODIN back to T999UVLEM, that seemed to have worked for me. I had ODIN back to another one (cant remember which right now) and it didn't work.
Click to expand...
Click to collapse
Thank you. I was about to give up fixing my gps.
I tried other jb builds (custom and stock).
I tried other stock ics builds.
I tried those gps "fixes" on the appstore.
..nothing.
Finally tried the FIRST ics build (T999UVALEM)..worked!
phew...
Magnumxxxl said:
I'm in the same exact boat as you, I've tried a bunch of things and still nothing. I've tried Odin to complete stock and factory reset in settings still no gps at all. I'm probablyggonna go to t-mobile tomorrow to get it fix. And trust me that's something I don't want tto do.
Click to expand...
Click to collapse
Make sure "power saving mode" is off in settings
Sent from my SGH-T999 using xda premium
**MUST BE ON STOCK TOUCHWIZ TO ACCESS DIALER MENU**
Thought I post this method on a different way to get GPS back from flashing from different ROMs. When I lost it, a fresh Odin install did not fix GPS. Basically nothing worked; clear maps data, Google. Servicesframework, tightening all my screws, gps fix it apps, etc.. Tried them all.
Then I came across a post that was in a att s3 thread started by "egyptshun"
So shout outs to him.
[QUOTE/]if you dont see your gps icon on status bar. there is problem on your gps chip.
becouse that was happend to me my I747. im more confused about it.
i try more things like rom change,, firmware upgrade,, orginal samsung updates,, etc,, no more fix
after i go to the samsung service mode *#197328640#
then go to mainmenu>UMTS>Common>NV REBUILD>NV REBUILD>finish and dont exit menu
wait 30 sec
long press power button and select restart..
thats all
now check your GPS from gps software...
if this is fix your problem dont forget to thanks....[/QUOTE]
so yeah there it is. This method worked lovely for me. I was about to do a warranty exchange till I seen this.. Saved me the hassle
Hope this helps someone. And remember PLZ THANKS
SHARDAEDVERN
Sent from my SGH-T999 using Tapatalk 2
Thanks for the info
This worked great, my gps issues started when I flashed to a 4.2.2 rom and went back to stock 4.1.1. After searching endlessly this is the easiest fix there is out there.
Fast and easy
WOW. This worked so fast and easy! GPS Signal locked on instantly after the reboot and turning on GPS. I lost my GPS going from Cyanogenmod 10.1 to Darthstalker S3 edition Version XI.
Yeah I was so relieved when I did this.. It was such a head ache. Been seeing a lot of people going thru the same thing.
So maybe this could get stickied or something
Sent from my SGH-T999 using Tapatalk 2
This should definitely be stickied
I am on LiquidSmooth RC2, when I entered *#197328640# on phone dial pad, nothing happen.
Only works on TouchWiz.
This worked amazingly well! This does need to be stickied like someone mentioned earlier.
Sent from my SGH-T999 using xda app-developers app
chupektong said:
I am on LiquidSmooth RC2, when I entered *#197328640# on phone dial pad, nothing happen.
Click to expand...
Click to collapse
Restore a touch wiz nandroid, if u have one. Then use the dialer code. It'll be faster that way, you won't have to Odin, and use a pc
Sent from my SGH-T999 using Tapatalk 2
Nice find, will try this later after I back up.
Might want to state in the OP that the Samsung code only works on the Touchwiz dialer just to make it clear. :thumbup:
Sent from my SGH-T999 using xda app-developers app
Just finished restoring and it worked out amazingly! I flashed Wicked and typed in the code, rebooted, turned on GPS and tested on both Google Maps and Navigation, Restored back up, tested again on both apps and it was spot on. Thanks again
Sent from my SGH-T999 using xda app-developers app
Nice find.
Sent from my Galaxy Nexus using xda premium
WOW! My GPX had broke for the second time and I was about to cry thinking about Odin lmao.
worked perfectly! GREAT FIND!
Since this fix seems to be pretty solid (and becoming a prevalent issue), I've included it in my signature.
This thread makes me a lot less wary about flashing something like Liquidsmooth, when Wicked remains my daily. I'd need to switch back and forth. Good to see there seems to be a practical way of dealing with possible GPS loss, without jumping through hoops to get it back.
Sent from my Wicked-powered SGH-T999 via Tapatalk 2
Nice find
Sent from my SGH-T999 using xda app-developers app
BuLLeT_PrOOf_wAlleTz said:
Thought I post this method on a different way to get GPS back from flashing from different ROMs. When I lost it, a fresh Odin install did not fix GPS. Basically nothing worked; clear maps data, Google. Servicesframework, tightening all my screws, gps fix it apps, etc.. Tried them all.
Then I came across a post that was in a att s3 thread started by "egyptshun"
So shout outs to him.
[QUOTE/]if you dont see your gps icon on status bar. there is problem on your gps chip.
becouse that was happend to me my I747. im more confused about it.
i try more things like rom change,, firmware upgrade,, orginal samsung updates,, etc,, no more fix
after i go to the samsung service mode *#197328640#
then go to mainmenu>UMTS>Common>NV REBUILD>NV REBUILD>finish and dont exit menu
wait 30 sec
long press power button and select restart..
thats all
now check your GPS from gps software...
if this is fix your problem dont forget to thanks....
Click to expand...
Click to collapse
so yeah there it is. This method worked lovely for me. I was about to do a warranty exchange till I seen this.. Saved me the hassle
Hope this helps someone. And remember PLZ THANKS
SHARDAEDVERN
Sent from my SGH-T999 using Tapatalk 2[/QUOTE]
That should be stickied.
Sent from my SGH-T999 using Tapatalk 2
I tried this method but it doesnt seem to work for me
I'm currently back on stock 4.1.1-UVDLJC(no root) after losing GPS and have been trying different methods to bring back gps
Please sticky this!!!
Sent from my SGH-T999 using xda app-developers app
Just about every time my phone deep sleeps, wifi shuts off completely. I've tried multiple roms and kernels, and every advanced wife setting combination possible. Thinking it's a hardware issue in which case bye bye nexus.
I've googled and googled and only really found suggestions like "uncheck wifi optimization" or "make sure turn wifi off while sleeping is (un)checked". Tried all of that, and still persists.
Anyone else have this issue, or can someone give me an out of the box tip?
Thanks
Sent from my Galaxy Nexus using xda app-developers app
Bump...
Sent from my Galaxy Nexus using xda app-developers app
You've probably already tried this, but have you tried a full wipe? Also, have you tried wiping you device's internal memory (SD card), and have you tried reverting to complete stock and starting over?
its a known issue with 4.2.2 roms, nothing much you can do about it, temporarily it can work but problem will repeat itself
I have done a full wipe, but not wiped the sd card, or reverted to stock. Hoping to avoid such a tedious task.
So my options are either suck it up, revert to a 4.1 rom, or get a new phone?
Thanks
Sent from my Galaxy Nexus using xda app-developers app
djexacto said:
I have done a full wipe, but not wiped the sd card, or reverted to stock. Hoping to avoid such a tedious task.
So my options are either suck it up, revert to a 4.1 rom, or get a new phone?
Thanks
Sent from my Galaxy Nexus using xda app-developers app
Click to expand...
Click to collapse
it happens to me as well, stock rooted 4.2.2 but ONLY WITH WIFI AT HOME, not at work
djexacto said:
Just about every time my phone deep sleeps, wifi shuts off completely. I've tried multiple roms and kernels, and every advanced wife setting combination possible. Thinking it's a hardware issue in which case bye bye nexus.
I've googled and googled and only really found suggestions like "uncheck wifi optimization" or "make sure turn wifi off while sleeping is (un)checked". Tried all of that, and still persists.
Anyone else have this issue, or can someone give me an out of the box tip?
Thanks
Sent from my Galaxy Nexus using xda app-developers app
Click to expand...
Click to collapse
uncheck and check wifi optimiztaion again solved the problem for me
d4nteps said:
uncheck and check wifi optimiztaion again solved the problem for me
Click to expand...
Click to collapse
Thanks for your suggestion, let me try and report back later to see if this works.
This problem has been constantly bugging me that I want to dump this phone. Seriously disappointed with Google over all these bugs...
but I keep wifi optimization off... should I keep it on?
If you are unlocked, you can flash some custom kernels to fix the problem. I use Fancy Kernel and the developer included a fix in the kernel.
Fancy Kernel OP
Work-around for Wifi drops (Kernel specific)
After fiddling with the Wifi Optimisation, I would like to report back that it DOESN'T WORK.
So I wanted to flash the new jedi rom on my note2. I was running myrom. Through recovery I wiped the system and then I wiped cached. The usual. I have flashed many roms so I knew what I was doing.
So then I flashed the new jedi rom. And its wasnt working because this kept popping up without even letting me use the phone-> 'android.process.acore has stopped unexpectedly'. And then I was like wth? I flashed back and recovered my previous rom and data and that rom worked just fine again.
So I did some reserch and I came across another forum that claims the fix is to flash SUPERWIPE. So I did so, then I flashed the jedirom again and it was working fine without any popups of any errors.
Then I noticed my wifi would not even turn on at all. I press the botton to turn on, and it says turning on, then it will go back to saying turn on, as if I never tried to turn it on at all. Please help guys as much as u can. Everything else works jist fine on my phone btw.
Tmobile sght889 gnote2
Its happening to me too. Except for the whole other problems. It happens randomly, not only wifi stays "turning on" my bluetooth doesnt work. This gets fixed over time idky but its really REALLY annoying.
Had that happen on my phone. Wifi and bluetooth wouldn't turn on. It would fix itself sometimes, but as soon as I leave a wifi area, it stops working even if I go to another wifi area. The only fix I know of is to do a warranty exchange. That's what I had to do.
My bluetooth isnt working as well! Wth x [ I need to fix this
Sent from my SGH-T889 using xda app-developers app
It happened to me once before not to long ago and I returned it for an exchange. But a couple weeks ago I flashed a carbon nightly and the WiFi wouldn't toggle on again, flashed a different kernel and presto it was back.
Im not to knowledgeable with kernals in all honesty. Im very comfortable with pretty much anything else tbh. What kernal would you recommend for me? I guess ill try that, hopefully it would work for me
Sent from my SGH-T889 using xda app-developers app
jediromftw said:
Im not to knowledgeable with kernals in all honesty. Im very comfortable with pretty much anything else tbh. What kernal would you recommend for me? I guess ill try that, hopefully it would work for me
Sent from my SGH-T889 using xda app-developers app
Click to expand...
Click to collapse
Did you check the md5 to make sure you got a good download on the ROM?
Actually I ddnt v.v well anyways I did a recovery of the previous rom I was using- and that rom worked fine (wifi, bluetooth and all)
So im back on it and my wifi and bluetooth still does not work. Pkease helppp
..
Sent from my SGH-T889 using xda app-developers app
I used the xone kernel
So after the kernal flash the wifi and bluetooth fixed?
Sent from my SGH-T889 using xda app-developers app
It might work, did the trick for me. If not I'd try a fresh install again or warranty exchange