Weird random reboots - Galaxy Note II Q&A, Help & Troubleshooting

Hi Guys.
I might have a slight problem with my note 2. Every time I'm on the YouTube app and some vidz are running its starts for a random reboot. Well, but this only happens if I let the videos run without watching it. Sometimes I just let the vid run and I just listen to the song for instance. So I'm closing the lid of my cover and I just walk around with it. Boom. Reboot! But I also had a case where I had multiple apps opened and it rebooted. But this only happens if I do as described like above. If I just watch a video it doesn't happen. I'm currently on 4.1.1. Any ideas why? (I was also thinking of the rotation option. Maybe if the screen rotates too much...)
Thanks in advance.
Btw, my device is not rooted and everything is "all stock" .
Sent from my GT-N7100 using xda premium

anybody?

Related

[Q] GN Kindle and music crashing

I noticed this for the first time two days ago, but it has just happened again so i wondered if anyone else has had the same...
Whilst reading on the amazon kindle app and listening to the stock music app, the phone will crash. The music sticks like a scratched cd and i have to pull the battery out to restart.
I cant see this noted anywhere else and i dont really know how to trouble shoot it.
My first adventure in android is starting to get a little annoying though.
Anyway, do i just keep pulling out the battery or is there a better way of going about things?
Cheers again.
Could be a bug with ICS itself although more likely a bug with the Kindle app. Better report it to Amazon customer service.
Sent from my Galaxy Nexus using XDA App
My phone also crashed while using the Kindle app! Had to do a battery pull as well. I thought that it was just a system crash, but now I think it might be indeed a problem with the Kindle app.
Mine crashed using the music app without kindle running. I was able to successfully read using the kindle app though for about 20 mins. My morning routine is basically music and kindle, sometimes sans music. I'll see if it happens often, that would be a deal breaker.
Sent from my Galaxy Nexus using Tapatalk
Thanks for the responses guys.
Kind of glad it's not just me, but kinda disappointed in another bug.
I'll try and report this to Amazon and see if anything gets picked up.
Although I haven't noticed google music crashing in a little while, since Kindle updated last week it has given me constant issues with crashes.
It will work happily enough first time round, but if I come out of it, leave the phone alone for a while, and then try and go back in I get a blank black screen. I have to go into setting and force stop to get it back to normal.
I've unregistered my device, uninstalled, and reinstalled and I'm getting the same issue. Amazons technical help just tell me to uninstall and reinstall again.
Not the most helpful service I've ever recieved....
Can anyone else think of anything that may be causing this? Any ideas would be hugely appreciated.
Thanks all
Check out this larger thread about the issue.
http://forum.xda-developers.com/showthread.php?t=1379600
I have turned off the eq in the music player and have not crashed since.
Sent from my Galaxy Nexus using Tapatalk
This is a problem with the Music app, not the Kindle app.
I tried to start a poll to gauge how many people have this problem but not many people responded - http://forum.xda-developers.com/showthread.php?t=1387891
Ill have a read through later. Kindle is definitely crashing without music playing though. And its sync has gone a bit funny.
I have also experienced Kindle crashing on the Nexus. Kindle only crashes when in the background.

Netflix Freezing Problem

Hello, I was just wondering whether anybody else had this problem. Whenever I play Netflix on a tw based rom, the picture freezes about thirty minutes in, even over multiple episodes, the back button becomes useless, the touchscreen becomes useless, and the only way to fix it is to press home and kill Netflix. This doesn't happen in CyanogenMod, but I really want to know why this happens.
Sent From The Best Phone of 2011
Been using Netflix since day 1 and never had that problem.how many other apps are you running?
Btw, shouldn't this be in apps?
Sent from my SGH-T989
None. I think it might just be an isolated case. When I flashed CM7 the problem went away. I guess I'm just going to have to keep wondering. And thanks for moving my post.
Sent From The Best Phone of 2011

[Q] Videos won't play without a restart

Hey guys,
So just a little background: Running PA 2.53 on Trinity 63
The problem: Sometimes I'll try and play a video, on youtube, locally, basically anywhere and the phone just won't. It'll sit there loading then when I hit back the app FCs. A restart will fix the issue until I run into it again, at which point I have to reboot again.
Extra: This isn't exclusive to my configuration. I've had the same issue since I got the phone (before root and rom). The issue persisted on PA with the included kernel as it does with the Trinity kernel. I like PA though and would like to stick with that. I don't know if this is related, but when this happens my face unlock also stops working (loads for a second then flips to the pattern grid)
So, folks, has anyone heard of anything like this? I don't think it's a hardware issue since a restart usually clears it up, but it's really frustrating (and embarassing when I want to show someone a video I literally just took) Any suggestions on how to fix it?
I had the same issue. Uninstalling VLC beta solved it. I don't know if you have a third app video player installed, but you might want to try that.
Sent from my Galaxy Nexus using xda app-developers app
Only QuickPic. I just uninstalled it now and am seeing if it makes any difference, doubt it will since it's not a video player with its own codecs like VLC.
Bump, other opinions?
I have found a similar issue on another site that outlines the exact problem I'm having, seems many are having them since Jelly Bean. Factory Resets don't help.
http://androidforums.com/samsung-galaxy-nexus/592669-video-player-youtube-problems-jelly-bean.html
bump bump.

[Q] google music player stops playing/freezes after couple of songs

So I use google music player instead of the native s3 music player from samsung because I have all my music uploaded to the google cloud. I just got the s3 a month ago and continually have this issue. I'm listening to music then all of a sudden it stops, it looks like its still playing but can't hear anything and then when I try and back out of it its frozen.
Any ideas? Anyone else experiencing this issue?
thx in advance
androidcactus said:
So I use google music player instead of the native s3 music player from samsung because I have all my music uploaded to the google cloud. I just got the s3 a month ago and continually have this issue. I'm listening to music then all of a sudden it stops, it looks like its still playing but can't hear anything and then when I try and back out of it its frozen.
Any ideas? Anyone else experiencing this issue?
thx in advance
Click to expand...
Click to collapse
This was something I experienced while on frosty jb rom. Thought I was crazy the only way I fixed it was to force stop the app when it happened. Quite annoying I know
Sent from my galaxy nexus using Tapatalk 2
I think its a problem with touchwiz, so far have not had any issues with toasted .marshmallows. a solution I found is to go to application manager and clear data under Google play. Its not efficient and you have to wait a few minutes for it to sync again.
Sent from my SGH-T999 using xda premium
Are you rooted? I had that same issue on jellybean stock w/ root. Better Battery Stats showed I kept getting a LPAplayer wakelock and when I changed the build.prop following this post (http://forum.xda-developers.com/showpost.php?p=25475691&postcount=4732) it seemed to help. Dunno what the cause is or why that would fix it, but try it out if you have root.
thank you for all the responses.
So I am not rooted, just on the out of the box sg3 system.
I will try some of the suggestions..disappointed that there is the issue. And it does the same thing whether streaming from the cloud or the songs I have pined for offline listening which sits on the cache. :crying:
I'm having the exact same issue. I'm on stock JB, not rooted. It'll play a song or two then just freeze. I have to back completely out and try again and get the same results. Frustrating, because I don't store any music at all on my device.
The_MamaBee said:
I'm having the exact same issue. I'm on stock JB, not rooted. It'll play a song or two then just freeze. I have to back completely out and try again and get the same results. Frustrating, because I don't store any music at all on my device.
Click to expand...
Click to collapse
and like me do you experience same results whether its streaming or playing a pined/cached song?
I wonder if there is someone to report this? I imagine it must be a know issue though?
md1008 said:
I think its a problem with touchwiz, so far have not had any issues with toasted .marshmallows. a solution I found is to go to application manager and clear data under Google play. Its not efficient and you have to wait a few minutes for it to sync again.
Sent from my SGH-T999 using xda premium
Click to expand...
Click to collapse
Shouldn't be a touchwiz issue, as I have the same problem even though I'm running Nova Prime. I just replaced the google player widget with the samsung one and have been happy ever since. I don't really miss the cloud sync cause my library rarely changes much.
I am having the same issue. I thought it might be the romantic I was running, but now it has happened on two different roms. I wonder if it is a Jellybean issue?
Sent from my Nexus 7 using xda app-developers app
I see this every so often when I am listening to music in the cloud. I never had this issue with my Vibrant. I am betting it is the Google music player needing a fix
Sent from my SGH-T999 using xda premium
Play music has been buggy for the past few releases. Bout the only solution is to roll back to a previous version. Down side is you lose themeing
Sent from my SPH-L710 using Xparent Green Tapatalk 2
I'm still having this issue. I don't have music pinned on my device, it's all in the cloud. Never, ever had this issue on my Vibrant. I actually went to Google's help today and the rep who called said they know it's happening with this phone. He advised me to uninstall the updates and then reinstall from the market. I did that, and it actually feels worse. Now it's "frozen" on one song and won't let me select another. The only buttons I have available are back, pause and forward, but it isn't playing anything.
Interestingly, I just uninstalled updates again, taking my Play Music app back to v4.3.606.400990 and it seems to be working fine. I've even had music interrupted a few times by phone calls and it picks up again and plays with no help from me.
Used to happen to me as well on stock, but since rooted and now running 4.2.1 problem has disappeared
same problem with vzw gs3
I have this same problem with my phone. The following steps detail what reproduces the issue for me.
Play Music starts playing, gets through about two songs, then stops.
When waking the phone Play Music is frozen. The pause, previous and next track buttons, but nothing on the screen responds to touch.
Hold down home button and use the built in task manager to end Play Music, accepting the warning.
Restart Play Music and continue playing. It will play normally after that.
However, from then on the LPAPlayer will keep the phone from sleeping.
If I leave it alone, it will show wakelocks into the 10-15 hour range.
A reboot of the phone will fix the wakelock, until I use Play Music again.
I am on stock rooted JB for VZW (VRBLK3). I don't think it's ROM or even phone specific though.Iit seems to affect a wide spectrum of ROMs and a few different phones on different carriers.
I am currently trying out the recommendation on this post: http://forum.xda-developers.com/showpost.php?p=34586729&postcount=10
I am about six songs in now, will report back if it fails.
Babble0n said:
I have this same problem with my phone. The following steps detail what reproduces the issue for me.
Play Music starts playing, gets through about two songs, then stops.
When waking the phone Play Music is frozen. The pause, previous and next track buttons, but nothing on the screen responds to touch.
Hold down home button and use the built in task manager to end Play Music, accepting the warning.
Restart Play Music and continue playing. It will play normally after that.
However, from then on the LPAPlayer will keep the phone from sleeping.
If I leave it alone, it will show wakelocks into the 10-15 hour range.
A reboot of the phone will fix the wakelock, until I use Play Music again.
I am on stock rooted JB for VZW (VRBLK3). I don't think it's ROM or even phone specific though.Iit seems to affect a wide spectrum of ROMs and a few different phones on different carriers.
I am currently trying out the recommendation on this post: http://forum.xda-developers.com/showpost.php?p=34586729&postcount=10
I am about six songs in now, will report back if it fails.
Click to expand...
Click to collapse
Did this work for you? I see that you have not posted again so I am guessing yes? This started happening to me when I went to JB Rom.
sstenhjem said:
Did this work for you? I see that you have not posted again so I am guessing yes? This started happening to me when I went to JB Rom.
Click to expand...
Click to collapse
I can confirm this works it got rid of freezing and wake locks for me
Sent from my SGH-T999 using Tapatalk 2
Guys Google put an update out that fixes Google music for galaxy s III !!!!!! woohoo!
Sent from my SGH-T999 using xda premium

[Q] Screen goes black with certain online video play

I've experienced this issue before, but I've LGNPST'd a few times since for various reasons, not because of this, and it seems to clear it up each time. Youtube is fine, I have yet to have an issue with that, but when I'm running an internet browser and choose to play a video where it does not request me to pick a player, the clip will play for a few seconds, then the screen goes black but is backlit. Now if I touch the screen, the clip is view-able again for a few seconds and then will go back to the black backlit screen. Clip isn't pausing, just the image is cutting.
Currently I'm running stock JB (not a ROM), rooted and unlocked running TWRP 2.4.4 with CM 10.1 on my storage. It seems that I notice this only after rooting\unlocking or after a ROM gets installed even if I flash back to stock.
Has anyone else experienced this? Can anyone offer suggestions? If I can provide more info, let me know.
latrotoxin1986 said:
I've experienced this issue before, but I've LGNPST'd a few times since for various reasons, not because of this, and it seems to clear it up each time. Youtube is fine, I have yet to have an issue with that, but when I'm running an internet browser and choose to play a video where it does not request me to pick a player, the clip will play for a few seconds, then the screen goes black but is backlit. Now if I touch the screen, the clip is view-able again for a few seconds and then will go back to the black backlit screen. Clip isn't pausing, just the image is cutting.
Currently I'm running stock JB (not a ROM), rooted and unlocked running TWRP 2.4.4 with CM 10.1 on my storage. It seems that I notice this only after rooting\unlocking or after a ROM gets installed even if I flash back to stock.
Has anyone else experienced this? Can anyone offer suggestions? If I can provide more info, let me know.
Click to expand...
Click to collapse
I experienced this too.
I just decided not to use chrome and use the default browser, it work's perfectly fine there.
I'll give that a shot. Hadn't really considered it might just be a chrome issue...
Sent from my LG-LS970 using xda app-developers app
I had the same problem until I read some where here to check disable hw overlays under developer options. It works just doesn't stick after reboot.
Sent from my AT100 using Tapatalk HD

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