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I have a Zagg InvisibleShield on my iPad. After applying it I noticed a few little lines that look like perfectly straight scratches but I chalked it up to user error. I went ahead and ordered one for my shiny new Samsung Vibrant and then waited over a week for it to arrive. When it finally showed up I immediately installed it and it went on without a hitch (after my iPad installation I was a PRO).
I noticed immediately that the lines were there (a couple of vertical lines from top to bottom) but I went ahead and waited a little while to see if they would go away. They never went away and are particularly irritating on white backgrounds (like web pages). I decided that I couldn't handle it anymore and wrote in for a refund. Here is the reply I got:
Hello Don,
Thank you for contacting ZAGG, where we are zealous about great gadgets! My name is David and I appreciate the opportunity to assist you.
In regards to your e-mail, the nature of the invisibleSHIELD has some limitations and it seems you have located one of the few. There can, at times, be some considerably small lines that may appear like an incredibly fine hair or scratch and this is an unavoidable quality.
If you would like, we can offer you a one time courtesy replacement for your invisibleSHIELD, but we cannot guarantee that it will be free of lines.
To process your replacement request you will be asked to provide a credit or debit card....
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It goes on to explain how to get the "courtesy replacement" and how to submit my credit card information so that THEY CAN CHARGE ME FOR SHIPPING! If there's a "limitations" to the product and I have "located one of the few" then they should send it to me for free. These "incredibly fine hair or scratch" lines are not acceptable on a phone where the primary selling point is the awesomely clear and 'vibrant' screen.
They did eventually get around to giving me instructions for how to get the refund so that's the route I will be taking. I have already ordered the Realook screen protector so once that gets here I will be sending the Zagg back to them.
Zagg buyer beware. You might get a good one but they "cannot guarantee that it will be free of lines".
.
I have Zaggs on nearly all of my devices (13, including my Vibrant) and have never once had this issue. I hope this is isolated to just you, and I don't mean that in a bad way...
Sent from my SGH-T959 using XDA App
GODCYPH said:
I have Zaggs on nearly all of my devices (13, including my Vibrant) and have never once had this issue. I hope this is isolated to just you, and I don't mean that in a bad way...
Sent from my SGH-T959 using XDA App
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It's far from just me. Google 'zagg vertical lines' and you will see that there are many people who have had the same problem.
My Realook just showed up. I ordered on Tuesday received in the mail on Thursday where it took the Zagg 9 days to show up. I took off the Zagg and put on the Realook and the difference couldn't be more "clear". If I handed someone my phone and asked if there is a screen protector on it they would say "no" (definitely not the case with the Zagg). It looks and feels like the factory glass and I LOVE IT.
I am definitely going to go with Realook from now on.
could you post a link to where to get the realooks?
Edit: See below for link.
This guy has 100% positive feedback and I see why. I ordered it Tuesday and it showed up on Thursday, from CA to TX, so I couldn't ask for faster shipping (and it's FREE).
I can't stress enough how perfect this thing is. If you want your screen to look and feel like glass this is the protector to get.
I'm having the same issue with the Zagg vertical lines. I actually thought maybe the spray messed up the AMOLED so today I took the screen protector off and the lines disappeared. I'll be contacting Zagg and looking into something else...
Pneumatic said:
cgi.ebay.com/REALOOK-Samsung-Galaxy-S-AFP-Screen-Protector-2PK-/250671452317?cmd=ViewItem&pt=PDA_Accessories&hash=item3a5d2ed09d
This guy has 100% positive feedback and I see why. I ordered it Tuesday and it showed up on Thursday, from CA to TX, so I couldn't ask for faster shipping (and it's FREE).
I can't stress enough how perfect this thing is. If you want your screen to look and feel like glass this is the protector to get.
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Just ordered one, nice that it comes in pack of 2. Otherwise, I'll have to order an extra for my wife's Vibrant, thanks for the link.
Was going to order the clearfreak, but I didn't want to deal with the wet application, then having to deal with the haze & bubbles for a few days.
that link is for the International galaxy, it has the mouse hole at the bottom.
Here is the link for the Vibrant
http://cgi.ebay.com/REALOOK-Samsung...ewItem&pt=PDA_Accessories&hash=item3a5d4d4462
Just ordered a set of the real look as well...I grabbed some T-Mobile anti-smear screen protectors yesterday and hate those things. They cover only the screen itself, are matte, feel funny and the worst thing, they distort the screen in some whacked way, making the pixels almost iridescent. Needless to say, I ripped it off after an hour!
I am really looking forward to the new ones, after reading a lot of good testimonials!
Thanks for the link!
--Zax
SykesAT said:
that link is for the International galaxy, it has the mouse hole at the bottom.
Here is the link for the Vibrant
http://cgi.ebay.com/REALOOK-Samsung...ewItem&pt=PDA_Accessories&hash=item3a5d4d4462
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What he said ^^ ... I noticed that as well.
My bad. I went to the seller and clicked the wrong item. I am sorry if I screwed anyone up.
Sent from my SGH-T959 using XDA App
They sell the realooks on amazon too for the same price.
http://www.amazon.com/REALOOK-T-Mob...2?ie=UTF8&s=electronics&qid=1280495459&sr=8-2
Pneumatic said:
My bad. I went to the seller and clicked the wrong item. I am sorry if I screwed anyone up.
Sent from my SGH-T959 using XDA App
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thanks for taking the link out... I ordered one too, thanks for give a comparison between the zagg and realook.
mrmack said:
They sell the realooks on amazon too for the same price.
http://www.amazon.com/REALOOK-T-Mob...2?ie=UTF8&s=electronics&qid=1280495459&sr=8-2
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I don't know how it could get any better than the guy on Ebay. It was one of my best transactions there (most definitely the fastest shipping).
Sent from my SGH-T959 using XDA App
Pneumatic said:
I don't know how it could get any better than the guy on Ebay. It was one of my best transactions there (most definitely the fastest shipping).
Sent from my SGH-T959 using XDA App
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Mostly likely both are from the same seller.
i too had these lines on my cliq xt, my cliq titanium, my G1, and my laptop. i went to physical store though so they replaced them for free each time, mainly cause im a tmobile account manager with deutche telekom and they dont charge me. but they would have offered to replace them for free anyways they told me because it is a flaw in the product and it shouldnt be present in every shield
Anyone using the REALOOK, does the screen feels sticky like Zagg? I remember getting Zagg for Mytouch, and it felt sticky so I ended up buying PhantomSkinz.
The Realook is as smooth as the glass. Absolutely no friction when using Swype.
Sent from my SGH-T959 using XDA App
If you're going to buy a Realook, there is 10% coupon code flying around. I know it works on Amazon for sure, but dunno about ebay since you have to confirm your buy before using a coupon.
Thanks for sharing. I'm aware.
Anyone know if the warranty will cover a damn piece of glitter that's stuck under the screen protector that I just can't get out??
Sent from my Galaxy Nexus using XDA App
Dude I have had warranty replacements for dumber **** than that. They dont check your return. Just fill out the warranty and select the device in for repair option. They will place a hold on your card (not withdraw) and send you out a new one. Slap it on and mail the glittery one back. None the wiser Once they receive the old one they will release the hold on your card. Done it. Do it.
Sent from my Galaxy Nexus using XDA App
From what I recall, Zagg shields should be guaranteed for life. You should be able to go here to file for a replacement:
http://www.zagg.com/support/register/replacement_process.php
You just have to pay shipping I think.
OK thanks for the info!! Filling it out now
Sent from my Galaxy Nexus using XDA App
I'm pretty sure they profit on the "free" warranty replacements so they don't care what (if anything) is wrong with it as long as you send it back and pay the $5 shipping. The skin probably costs them pennies and shipping less than $1....
cracked the glass yesterday. looking for a replacement. i see them on ebay from $189+ anyone have a better suggestion or a reputable source?
FuNKSioN said:
cracked the glass yesterday. looking for a replacement. i see them on ebay from $189+ anyone have a better suggestion or a reputable source?
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I'm interested in this as well, my boss dropped his week old GS3 and cracked the screen so I need to replace it for him.
I'd say that's a good price for what I've been seeing. But are you sure you're looking at an s3 LCD replacement and not the s2?
Refer to my post here: http://forum.xda-developers.com/showthread.php?p=30209998
---> Brought to you in part by my T999 / T-Mobile Galaxy SIII
Call Samsung see their offer. I've heard that they have reasonable prices.
Sent from my SGH-T999 using xda app-developers app
getrdy said:
Call Samsung see their offer. I've heard that they have reasonable prices.
Sent from my SGH-T999 using xda app-developers app
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I have a broken screen on my extra gs3 and my best option was Samsung at 179$ free shipping for screen replacement. I haven't had a chance to send it in yet though.
Sent from my SCH-I535 using Tapatalk 2
Told you!! Plus you are not going open the phone yourself and you get warranty
Sent from my SGH-T999 using xda app-developers app
MagicMan3 said:
I'm interested in this as well, my boss dropped his week old GS3 and cracked the screen so I need to replace it for him.
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I spoke to Samsung Canada, they told me to call this: http://www.microcelaccessories.com/default.aspx
Haven't had the chance to call yet.
I called Samsung for a repair quote.
$178.61 which includes shipping both ways. Phone is on it's way!
FuNKSioN said:
I called Samsung for a repair quote.
$178.61 which includes shipping both ways. Phone is on it's way!
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That's the exact same thing I got. I wanted to call back and ask if they can sell me parts and I would repair as I wanted to paint the bezel
Sent from my SCH-I535 using Tapatalk 2
now I have a GT-I9300 that needs a new digitizer. I called Samsung up again, and they won't have anything to do with it. Say I have to call support in the UK. BAH! It's the same part..
Sooo.. Anyone have the best option for repairing the glass/digitizer on a GT-I9300 in the states?
Yeah I cracked mine a few months back.
Tried this http://forum.xda-developers.com/showthread.php?t=1890708 to change the glass and ended up accidentally tearing off the digitizer and basically cooking it.
Sent it to Samsung, $180 and 8 days later they sent it back good as new. New glass, digitizer, screen AND bezel (had a slight crack in it). Definitely the route I'd recommend going.
tomaslxix said:
Yeah I cracked mine a few months back.
Tried this http://forum.xda-developers.com/showthread.php?t=1890708 to change the glass and ended up accidentally tearing off the digitizer and basically cooking it.
Sent it to Samsung, $180 and 8 days later they sent it back good as new. New glass, digitizer, screen AND bezel (had a slight crack in it). Definitely the route I'd recommend going.
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as i mentioned above, Samsung wont repair the GT-I9300 in the US.
i like it
tomaslxix said:
Yeah I cracked mine a few months back.
Tried this http://forum.xda-developers.com/showthread.php?t=1890708 to change the glass and ended up accidentally tearing off the digitizer and basically cooking it.
Sent it to Samsung, $180 and 8 days later they sent it back good as new. New glass, digitizer, screen AND bezel (had a slight crack in it). Definitely the route I'd recommend going.
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That's pretty good deal when you must replace digitizer. All I see on ebay (at least fro Verizon phones) is $200 minimum. Here you will not only get this thing professionally replaced, but also not have to do it yourself, and end up paying less!!!
I wish I was aware of this option before I went about ordering digitizers on ebay, and to add insult to injury ended up ordering a wrong one
Get one with he home button on it. That means you will get one with the bezel which means much easier install. Just unscrew and replace. Ones without bezel are pretty tedious as you need your old bezel.
help
jinosong said:
Get one with he home button on it. That means you will get one with the bezel which means much easier install. Just unscrew and replace. Ones without bezel are pretty tedious as you need your old bezel.
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I'll be calling samsung tonight to get a quote but for my and future screen breaker's info please answer this:
On ebay you can see pics of the back of the assembly showing i535 or i710 or i9300
is there actually a difference in these? some sellers say that a i9300 lcd will only fit the i9300 not the i535 or i710
is this true or are they all misinformed? i'm sure samsung will say there's a difference but has anyone actually replaced their assembly with a different model?
UPDATE** when i talked to samsung i learned the answer to my question!
the LCD is the same across all platforms, glass too.
the frame however varies. i also read about someone using a different frame than what their carrier used, he had to mickey mouse the whole thing, said he couldnt use his home button, and to use the lock/ power button he had to roll up tape and shove it in... all in all the whole thing was rattley and far from factory.
send to samsung
galets said:
That's pretty good deal when you must replace digitizer. All I see on ebay (at least fro Verizon phones) is $200 minimum. Here you will not only get this thing professionally replaced, but also not have to do it yourself, and end up paying less!!!
I wish I was aware of this option before I went about ordering digitizers on ebay, and to add insult to injury ended up ordering a wrong one
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i am sending mine in to samsung. As of today cost is 135.31 after shipping both ways. this is to replace glass, lcd and digitizer, sounds like i'll get a new frame too!
got it back yesterday. (2/11/13) so basically 2 weeks...
its perfect. the phone looks brand new. new frame and everything. i think that the price i got is for verizon models only. someone on here said he has att and samsung quoted him 178 the day after i was quoted 135.
Hit thanks if i helped you! please and thanks!
FuNKSioN said:
as i mentioned above, Samsung wont repair the GT-I9300 in the US.
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I have the t999 and broke it, so samsung won't replace the LCD and digitizer because i am in the US ?
I'm on verizon and was quoted 178. This was a while back maybe price is going down.
Sent from my SCH-I535 using Tapatalk 2
Sending to Samsung for screen replacement
Hi all.
Busted my digitizer. Samsung quoted me 130 fora new screen and lcd. I swear the rep told me to pack the battery and charger, the documentation specifically says otherwise. Anyone done this?
Thanks
dorianteal said:
Hi all.
Busted my digitizer. Samsung quoted me 130 fora new screen and lcd. I swear the rep told me to pack the battery and charger, the documentation specifically says otherwise. Anyone done this?
Thanks
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Wierd why would they need that... huh... anyways i just shipped mine off without a charger, really excited to get it fixed. Only 178$ :good::laugh::cyclops::highfive:
Hello, everyone I was just wondering if anyone knew why the galaxy s3 screen replacement is 5 times more than the iphone 4s screen. The s3 screen is around 230 on amazon and the iphone screen is only 40 some dollars. I was just wondering since I have replaced an iphone screen and it was pretty easy and cheap. So if I break my s3 screen its going to cost more to fix it than it is to get a new phone with my insurance. Unless someone knows where to get cheaper screens from. Thanks
My friend has an iphone fixing business and says it's almost impossible to get real oem screens and all the ones you see online are Chinese knockoffs.
40 is expensive btw for a Chinese one.
A real iphone screen is about 100 according to him though the 10 ones are just as good.
(though he buys in bulk from alibaba)
Sent from my SAMSUNG-SGH-I747 using xda premium
Replacing just the glass for the s3 should run you about $25 or so.
Screen plus the digitizer will run you closer to $300.
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2
alvarez85 said:
Hello, everyone I was just wondering if anyone knew why the galaxy s3 screen replacement is 5 times more than the iphone 4s screen. The s3 screen is around 230 on amazon and the iphone screen is only 40 some dollars. I was just wondering since I have replaced an iphone screen and it was pretty easy and cheap. So if I break my s3 screen its going to cost more to fix it than it is to get a new phone with my insurance. Unless someone knows where to get cheaper screens from. Thanks
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Hey brother listen. There a repair center for samsung called RSI here in dallas texas. Its located in plano and they offer repair services for warranty phones and they charged me exactly $165 to change out the screen and digitizer. I have proof on this on my receipt when I had mine done. Its legit oem gear, no china crap. Check it out
Sent from my SAMSUNG-SGH-I747 using xda premium
kinghorsey said:
Replacing just the glass for the s3 should run you about $25 or so.
Screen plus the digitizer will run you closer to $300.
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2
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The digitizer is attached to the screen itself, isn't it? (I know that the iPhone 4/4S and 5 have the LCD, digitizer and screen all fused together)
Are there any reliable sources from where to buy SGH-i747(m) screens?
Aside from going straight to a Samsung repair center?
No sure. Just got a replacement screen off of eBay and although it says Samsung on it I have doubts it is an authentic OEM part.
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2
I currently have 2 SIII housings that some people may enjoy snagging up from me. Both had broken glass plates but those are definitely replaceable. I actually just got both of my SIII housing replaced for $150 total ($75/) by a Sprint technician that I know personally and he let me keep the older housing alongside the camera hardware but not motherboard due to him saying that he unfortunately has to send that bsck which stinks but no problem. Instead of spending $300 on two replacement SIIIs from insurance I got both fixed by a sprint technician for the price of one insurance claim even though since glass was broken he is not allowed to fix/replace device/screen. Anyways, anyone inrerested in picking up even one to practice or learn how to apply a replacement glass plate on the front?
Sent from my SPH-L710 using Tapatalk 2
What colors? How much? Could we get a few pictures.....
Yea , I can throw up a few pictures. Sorry, used to people already knowing that when I have spare parts I do not charge anything or charge very little for them. I will upload once I wake up a little nore for you all. I have 2 white housings. I will most likely guaranteed get rid of one but would like to keep one unless someone is willing to pay a few bucks for the second one.
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Pm me please. I'd definitely like a white housing and am absolutely willing to throw you a few for it.
YGPM
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YHPM
All PMs have been replied to. I didn't realize Tapatalk has been giving me errors when checking PMs so just figured people weren't interested. Sorry about all that. Will be checking manually now over the web for PMs as often as I can(Probably every hour or so when I am able to). Thanks, all.