Related
I recently realized that the glass on the screen is coming off slightly from the top left corner. I never drooped the phone it never got a hit no nothing.
Any one noticed something similar ?
Sent from my Galaxy Nexus
b1ck132 said:
I recently realized that the glass on the screen is coming off slightly from the top left corner. I never drooped the phone it never got a hit no nothing.
Any one noticed something similar ?
Sent from my Galaxy Nexus
Click to expand...
Click to collapse
Can you get a picture?
Well I tried but its quite hard.
The glass is supposed to be onside the chassis and well it is for the 70% of the phone.
But half of the right side and especially the right top corner, you can feel it is off by a bit, and when you press slightly it goes in where its supposed to but doesnt stay there.
It is as if the adhesive of the glass isnt holding on the corner any more.
Sent from my Galaxy Nexus
b1ck132 said:
Well I tried but its quite hard.
The glass is supposed to be onside the chassis and well it is for the 70% of the phone.
But half of the right side and especially the right top corner, you can feel it is off by a bit, and when you press slightly it goes in where its supposed to but doesnt stay there.
It is as if the adhesive of the glass isnt holding on the corner any more.
Sent from my Galaxy Nexus
Click to expand...
Click to collapse
I would bring that back to where you bought it, fire it across the counter and request a new one! It's obviously a faulty built one.
jd1001 said:
I would bring that back to where you bought it, fire it across the counter and request a new one! It's obviously a faulty built one.
Click to expand...
Click to collapse
This^^^
Take it back and get new phone.
jd1001 said:
I would bring that back to where you bought it, fire it across the counter and request a new one! It's obviously a faulty built one.
Click to expand...
Click to collapse
Here's your sign
TNS201 said:
This^^^
Take it back and get new phone.
Click to expand...
Click to collapse
This.
Who started THIS vile trend of replying with "This." Is it cool or something? I dunno, just figured I'd try it out. Will report back on my findings.
Been more than a month that i bought it.
And can't demand an exchange, got a friend buy it in UK and bring it over here. No way to take it back to UK for a while.
Was just wondering if it happened to someone else, or if someone had any recommendations about what ppssibly could cause this or how i could possibly fix it.
It's been perfectly normal for weeks ;(
Sent from my Galaxy Nexus
b1ck132 said:
Been more than a month that i bought it.
And can't demand an exchange, got a friend buy it in UK and bring it over here. No way to take it back to UK for a while.
Was just wondering if it happened to someone else, or if someone had any recommendations about what ppssibly could cause this or how i could possibly fix it.
It's been perfectly normal for weeks ;(
Sent from my Galaxy Nexus
Click to expand...
Click to collapse
Are you positive it didn't get exposure to excessive pressure? That is the only logical way the glass would start to "pop" out! It's a strange one, never heard anything on these forums that is similar.
Yeah I am pretty positive, I baby my phones, my nexus one is still without a scratch.
That is why I felt the need to create a topic, since I never heard of something similar on any of the phones I owned/followed.
Sent from my Galaxy Nexus
the bottom left of my phone started making a weird clicking noise every time I squeezed it, then I looked at it and the glass was coming off just a tad, I went back to the store and 5 of them that came out were doing the same thing, try your self, squeeze the bottom left of your phone.
b1ck132 said:
I recently realized that the glass on the screen is coming off slightly from the top left corner. I never drooped the phone it never got a hit no nothing.
Any one noticed something similar ?
Sent from my Galaxy Nexus
Click to expand...
Click to collapse
was your GN made it china by any chance?
It should have a 1 year warranty against manufacturing defect. If there are no marks on it from a drop, they should replace that no questions asked. If the retailer wont take it, call Samsung.
Are you sure you don't mean the bottom right?
That corner actually is a tad higher than the other corners.
Nope my issue is on top left.
The international warranty doesnt include exchanges. If there is a manufacturing defect then the device should be sent to the country that it is bought in.
At least that is what the warranty card in tge box says.
Sent from my Galaxy Nexus
Hi,
I had similar issue but located in the bottom-right corner of the phone. What I did was a bit risky but I just pressed the glass into the chassis a few times and it went in place. After this it looked perfect. Of course I can't guarantee the result, this is how I made it, of course this is not a professional way to repair things like that .
This is another time I have to write that something wrong is happening with Samsung's quality control. Quantity over quality, definitely. This is not an isolated case, I have read other posts where people were complaining about this, out-of-center camera sensor placement, clicks from the speaker, bad screen etc, not to mention the famous volume rocker bug. When you buy a phone for $700 you at least demand no obvious, visible defects.
I'm also having this issue on my phone, except that the screen is coming off on the left bottom part of the phone.
This was a replacement phone for the first one that was exchanged as DOA because of screen discoloration.
Went to the shop today and the sales rep was giving me attitude ("are you sure it isn't supposed to be like that?") and told me to return on Monday when the manager was there. Have to say I'm not really feeling the charm of Nexus at this point anymore. The iPhone might be fragile and limited, but at least the production quality is top notch...
Cmmts said:
I'm also having this issue on my phone, except that the screen is coming off on the left bottom part of the phone.
This was a replacement phone for the first one that was exchanged as DOA because of screen discoloration.
Went to the shop today and the sales rep was giving me attitude ("are you sure it isn't supposed to be like that?") and told me to return on Monday when the manager was there. Have to say I'm not really feeling the charm of Nexus at this point anymore. The iPhone might be fragile and limited, but at least the production quality is top notch...
Click to expand...
Click to collapse
Have you ever gone to any iphone forums and read problems iphone users have with hardware or software? Stuff happens with anything electronic that is mass produced. Every now and then you will have something that is not like it should be.
Let's not turn this into an iPhone vs Android battle =p
Each phone is graeat, for the ones that love them, each have flaws each have great parts.
Anyways, it appears that this is not an uncommon problem, and I think it is unlikely it will be causing much of a problem in the long term.
I'm pretty positive that the problem is caused by the adhesive holding the glass, not powerful enough, or not put enough at certain areas to hold on to it after a while.
It's not like, it's making the phone unfunctional or anything. I was wondering if it was only me having the problem, and appears not.
This is the 3rd Nexus phone Google had a say in, and all 3 had huge flaws somehow, which is tragic. Maybe G, should be more careful with choosing it's partners =)
wonshikee said:
Are you sure you don't mean the bottom right?
That corner actually is a tad higher than the other corners.
Click to expand...
Click to collapse
Is that how its supposed to be ? My bottom right corner is higher than the benzel, all other corners are a hair below(if looking at in portrait). Being 4 days old planning on going to store to get replacement, seems this would affect a screen protector that i havent installed yet..
I read about screem gap but i was unsure what exactly was meant. I just took a closer look and found out that there is a tiny gap between my screen and phone on top in which dirt fills in and it pisses me off. I havent dropped my screen once and if i push the top left part of my phone i can hear a sort of "click".does that make my phone faulty? Im really annoyed vy the dirt that fills in... Apart from rhat phone has no problems.
shadehh said:
I read about screem gap but i was unsure what exactly was meant. I just took a closer look and found out that there is a tiny gap between my screen and phone on top in which dirt fills in and it pisses me off. I havent dropped my screen once and if i push the top left part of my phone i can hear a sort of "click".does that make my phone faulty? Im really annoyed vy the dirt that fills in... Apart from rhat phone has no problems.
Click to expand...
Click to collapse
send it back. that is what i am doing. left hand side of the phone between the screen and the plastic you can see dust getting inside there to. plus if you press the left hand side tad hard you can hear it creaking as well. i called HTC to see if they could replace it for me straight away without sending it for repairs..waiting for an outcome tomorrow...if they say no i will just send it for repairs and hope they find the problem and either fix it or replace it then...i know it will drag for a week but at least that way you know one way or the other it will get fixed...
i was going to say if it does not bug you then leave it..but you sound just like me that even though the phone works fine it will bug you cause you know it is there
should i go to my provider or directly cpntact htc? And just to understand it better. Gaps are not supposed to be there, am i right?
shadehh said:
should i go to my provider or directly cpntact htc? And just to understand it better. Gaps are not supposed to be there, am i right?
Click to expand...
Click to collapse
Dont replace it as you have no other problems. Go to HTC repair center and just fix it. If you replace there may be a chance of getting more faultier one.
Sent from my HTC One X using Tapatalk 2
Living in austria, where to check for such a repair center?
forumhookersdotcom said:
Dont replace it as you have no other problems. Go to HTC repair center and just fix it. If you replace there may be a chance of getting more faultier one.
Sent from my HTC One X using Tapatalk 2
Click to expand...
Click to collapse
have to agree with that as well. but at the same time new batch of phones get send out so you never know. just go to HTC site and do a locator for your country my friend
shadehh said:
Living in austria, where to check for such a repair center?
Click to expand...
Click to collapse
Have a look at this . May be useful
http://www.htc-floorsystems.com/en/HTCGlobal/HTCOffices/HTCGermany/Contacts.aspx
Sent from my HTC One X using Tapatalk 2
Thank you all and especially goku80 for fast replies. Gotta love xda community
shadehh said:
Thank you all and especially goku80 for fast replies. Gotta love xda community
Click to expand...
Click to collapse
no problem my friend. i feel your pain and know what you are going through. i will keep you updated with my one and what happens..keep me updated with yours as well
It amazes me some of the reasons people will find to return an otherwise perfect handset. Considering the amount of serious problems floating about this phone, I don't think a creak or 1mm gap between the bezel and screen constitutes a return. Get over it and enjoy the phone.
Eddzz!! said:
It amazes me some of the reasons people will find to return an otherwise perfect handset. Considering the amount of serious problems floating about this phone, I don't think a creak or 1mm gap between the bezel and screen constitutes a return. Get over it and enjoy the phone.
Click to expand...
Click to collapse
oh really..seriously i wonder if you had a gap how would you feel about your perfect phone? everyone to their opinion. i can live with it no problem..but the fact knowing that it is there will bug the **** out of me hence why i am going through what i am right now
I had a creaky SGS for 2 years. I still have it now and it works and looks as good as it did on day one.
Eddzz!! said:
I had a creaky SGS for 2 years. I still have it now and it works and looks as good as it did on day one.
Click to expand...
Click to collapse
well i will see what they say tomorrow..if they replace it for me all is good..but if they do not and want to fix it ehh i kinda have to think twice being without my phone for a week
Ive heard that the one x was made in 2 different countrys taiwan and china... china being the worst built ones buttt I must have a really faulty dhd. I've had it for 10 months now and my screen moves, doesn't fit right on the phone as there should be a lip round it but isn't my speaker isn't straight so is sloping. Looks like the cnc machine hasn't cut it right. Power button is really recessed too far in..... I think a little sqweek is nothing to really worry about if the screen falls out then ya I'd send it back.
Sent from my Desire HD using XDA
htcmodteam said:
Ive heard that the one x was made in 2 different countrys taiwan and china... china being the worst built ones buttt I must have a really faulty dhd. I've had it for 10 months now and my screen moves, doesn't fit right on the phone as there should be a lip round it but isn't my speaker isn't straight so is sloping. Looks like the cnc machine hasn't cut it right. Power button is really recessed too far in..... I think a little sqweek is nothing to really worry about if the screen falls out then ya I'd send it back.
Sent from my Desire HD using XDA
Click to expand...
Click to collapse
well that is what worries me about the whole damn thing..if it gets to hot to soon and in two months down the line the screen actually does fall out
TBH ive just checked mine and it does have a slight gap with lint building up already (bare in mind ive had this phone 2 days) Also have the yellow blotch on the screen AND a dead pixel. This is by far the best phone ive ever owned...But my word these little niggles are grating on my moobs! Ive never had to send a phone off to a repair centre before but im not really willing to put up with the problems the phone has (however ridiculously small they seem to some ) You expect some software issues in an early batch, but dead pixels, discoloured screens, gaps occuring out of nowhere between the screen, its a bit much really! Im gunna have to get it sent off soon i think, gutted!
how do you clean the dust build up?
abuds87 said:
how do you clean the dust build up?
Click to expand...
Click to collapse
Use a screwdriver.
P.S. http://forum.xda-developers.com/showthread.php?p=27066789
abuds87 said:
how do you clean the dust build up?
Click to expand...
Click to collapse
Vacuum cleaner with a soft piece of cloth on the vacuum tube to avoid scratches.
Just another option
To the OP: May I ask what serial your phone has?
Cheers.
Eddzz!! said:
It amazes me some of the reasons people will find to return an otherwise perfect handset. Considering the amount of serious problems floating about this phone, I don't think a creak or 1mm gap between the bezel and screen constitutes a return. Get over it and enjoy the phone.
Click to expand...
Click to collapse
Do you even realize how big 1mm is?!!!! Get a ruler and see please....
I doubt even a blind person could enjoy a phone with a gap big as that. You would not just see this, but also feel.
I have a gap that's about 0,1-2 mm big (measuring with paper, which is about that in average I think 0,1 till 0,3 I think but also not sure) and its around the whole screen on both sides of the ring.
Ugh...1mm...
But seriously guys, how big are the gaps it makes you return it?
I mean should I return it with 0,1 mm ? (maybe less) seen a bigger gap on SGS 2.
I got my note 4 days ago. At first everything was ok, but yesterday I noticed my device is terribly creaking. Almost every time I touch the back it sounds like the plastic would break a little bit (Although I don't think it would actually break).
Do you have the same issues? Or should I sent it back and get a new one, since it's really annoying me...?
Thank you )
Nope.
Gasaraki- said:
Nope.
Click to expand...
Click to collapse
This ^
ArticFox918 said:
This ^
Click to expand...
Click to collapse
This x2.
yanni_puffin said:
I got my note 4 days ago. At first everything was ok, but yesterday I noticed my device is terribly creaking. Almost every time I touch the back it sounds like the plastic would break a little bit (Although I don't think it would actually break).
Do you have the same issues? Or should I sent it back and get a new one, since it's really annoying me...?
Thank you )
Click to expand...
Click to collapse
Mine creaks a little in the bottom right corner. Everything else is fine. I think it's the plastic back giving a bit. I had this on the Nexus 10 as well.
Creaking is for Hollween not for my Tablet!
yanni_puffin said:
I got my note 4 days ago. At first everything was ok, but yesterday I noticed my device is terribly creaking. Almost every time I touch the back it sounds like the plastic would break a little bit (Although I don't think it would actually break).
Do you have the same issues? Or should I sent it back and get a new one, since it's really annoying me...?
Thank you )
Click to expand...
Click to collapse
Yes, When I held the tablet with my left hand to touch the screen with my right it creaked like a rock band with bad music! Geeish.....the silver chrome or whatever the material is wasn't tight and it just bend. I returned it right away. I really didn't want to return it. However, I paid full price and not second hand money so I expect the performance to be right, that means no noise. When listening to music or watching a movie it seems as if someone was moving around and that can be pretty annoying. I tried holding it different ways with no change. So back it went. Let Samsung sell. This I know imagine you trying to sell it to the next person, what do you think they might say and how much will the value go down?
Doc
yanni_puffin said:
I got my note 4 days ago. At first everything was ok, but yesterday I noticed my device is terribly creaking. Almost every time I touch the back it sounds like the plastic would break a little bit (Although I don't think it would actually break).
Do you have the same issues? Or should I sent it back and get a new one, since it's really annoying me...?
Thank you )
Click to expand...
Click to collapse
Yes, As soon as I opened the package, I noticed the bottom right hand corner was creaking an popping. It is not like I was looking for it. That made me investigate if the rest of the trim was doing the same. If you put your mind into into it, you can get some creaking from other ends of the trim but nothing like the bottom right hand corner. Every time I pick it up, it is annoying me so much that I feel I should take it back. I am not sure the guys at PCWorld would accept this as a reason for full money back or replacement claim. I do like the tablet, but do not want a noisy plastic in my hands.
Is this enough of a reason to ask for a replacement?
kashbg said:
Yes, As soon as I opened the package, I noticed the bottom right hand corner was creaking an popping. It is not like I was looking for it. That made me investigate if the rest of the trim was doing the same. If you put your mind into into it, you can get some creaking from other ends of the trim but nothing like the bottom right hand corner. Every time I pick it up, it is annoying me so much that I feel I should take it back. I am not sure the guys at PCWorld would accept this as a reason for full money back or replacement claim. I do like the tablet, but do not want a noisy plastic in my hands.
Is this enough of a reason to ask for a replacement?
Click to expand...
Click to collapse
Sadly I dont think it is (pure guess so dont take my word for it) BUT I can 100% say that your Tablet will have a little bit of lightbleed along the bottom and sides....this alone is a good enough reason for them to accept and exchange - Good luck.
Geordie Affy said:
Sadly I dont think it is (pure guess so dont take my word for it) BUT I can 100% say that your Tablet will have a little bit of lightbleed along the bottom and sides....this alone is a good enough reason for them to accept and exchange - Good luck.
Click to expand...
Click to collapse
Hi,
Could you please elaborate on the light bleed issue. How do you determine if you have a light bleed and what is the significance of it.
Regards,
kashbg said:
Hi,
Could you please elaborate on the light bleed issue. How do you determine if you have a light bleed and what is the significance of it.
Regards,
Click to expand...
Click to collapse
Put screen britghness to 100% and open this http://www.net-tracker.net/android/wp-content/uploads/2011/05/black_bg_1024x768.png, make sure it covers the entire screen inc notifications part and then switch off your lights in your room and you will then see light bleed, Its nothing major and common on LCD'S but it is a valid reason for a return/exchange.
I had lightbleeding on my first note but I found it to be acceptable however on my 2nd tablet I found the bleeding to be excessive and off putting so I got a refund from John Lewis,
Anyways this thread should give you an idea too - best of luck :good: http://forum.xda-developers.com/showthread.php?t=2554094
Geordie Affy said:
Put screen britghness to 100% and open this http://www.net-tracker.net/android/wp-content/uploads/2011/05/black_bg_1024x768.png, make sure it covers the entire screen inc notifications part and then switch off your lights in your room and you will then see light bleed, Its nothing major and common on LCD'S but it is a valid reason for a return/exchange.
I had lightbleeding on my first note but I found it to be acceptable however on my 2nd tablet I found the bleeding to be excessive and off putting so I got a refund from John Lewis,
Anyways this thread should give you an idea too - best of luck :good: http://forum.xda-developers.com/showthread.php?t=2554094
Click to expand...
Click to collapse
Thanks,
Nope, no creaking and barely any noticeable light bleed (Just 2 spots on the bottom i have to tilt to see)
Eric214 said:
Nope, no creaking and barely any noticeable light bleed (Just 2 spots on the bottom i have to tilt to see)
Click to expand...
Click to collapse
mine creaking along left side
funfun99999 said:
mine creaking along left side
Click to expand...
Click to collapse
same here
Got mine 2 weeks ago, and it sounds like a bowl of snap, crackel, and pop, sitting on bubble wrap.
If i look at it wrong, it makes noises. I might take it back and have them look at it... see if that warrants an exchange.
Sent from my freekin huge Note 10.1 ?
Eric214 said:
Nope, no creaking and barely any noticeable light bleed (Just 2 spots on the bottom i have to tilt to see)
Click to expand...
Click to collapse
If your one is not creaking then this definitely should be a rightful exchange claim for all those unfortunate to pick up badly put together tablets.
I am even considering getting my money back and going the Apple way. Excellent build quality, and I know that because I got some for the kids.
yeah maybe idk. Sammy is also known for build issues lately so you have to really inspect before you take home. The Note 3 home button is all wonky and wobbly on a lot of units.
Eric214 said:
yeah maybe idk.
Click to expand...
Click to collapse
Sorry for the question, but what is "idk" in your post?
Having a creaking case, would that get worse in terms of speading all around the tablet's trim?
Any experiences but no guesses please!
kashbg said:
Sorry for the question, but what is "idk" in your post?
Having a creaking case, would that get worse in terms of speading all around the tablet's trim?
Any experiences but no guesses please!
Click to expand...
Click to collapse
"IDK" means "I Dont Know".
I guess if the creaking was coming from say a loose glass to the digitizer i think it could be something that spreads. Since if the glass isn't glued down well enough i could see slight dust getting in there and causing more separation over time. I doubt this is the case as you'd see bubbling at the edges if that was happening.
Does anyone has a problem with the phone not being perfectly straight?
Now, when i let it on a flat surface, the phone does not sit perfectly on its back. Upper left corner and bottom right corner are a bit (2-3mm) up from the flat surface...
I tried to straighten it (by applying some force to bend it in the other way) but it comes back to it's original bend..,
It seems like you might have gotten a faulty device. Mine is as flat as it should be. Is it really that big of a deal? These kind of manufacturing errors tend to happen, but not very often.
To be honest, that would drive me mad! The 2 phones we have are perfectly flat. For me, the whole point of buying the phone was for the design. I've got rif of my Galaxy S4 and I'm happy to accept the downgrade in performance because the P6 has a nice design/feel. I'd be taking the phone back to wherever you bought it as it's obviously defective....
Mine isnt too. Theres maybe 1mm space between table and phone when i push it from one side. But this is not a big problem, im dealing with it
Maybe your battery bulged? You had over heating problems?
warea said:
Maybe your battery bulged? You had over heating problems?
Click to expand...
Click to collapse
Does Lithium-Polymer even bulge?
warea said:
Maybe your battery bulged? You had over heating problems?
Click to expand...
Click to collapse
It does overheat, but i understood is a general problem given the design of this phone. But i don't see any bump or something different on the back, just that it gets a little bent from time to time.
BluntP6 said:
Mine isnt too. Theres maybe 1mm space between table and phone when i push it from one side. But this is not a big problem, im dealing with it
Click to expand...
Click to collapse
1mm should be ok for me too
etoo_cta said:
Does anyone has a problem with the phone not being perfectly straight?
Now, when i let it on a flat surface, the phone does not sit perfectly on its back. Upper left corner and bottom right corner are a bit (2-3mm) up from the flat surface...
I tried to straighten it (by applying some force to bend it in the other way) but it comes back to it's original bend..,
Click to expand...
Click to collapse
Mine is perfectly flat. Return to seller for a new phone.
tonyw111 said:
Mine is perfectly flat. Return to seller for a new phone.
Click to expand...
Click to collapse
Not quite possible, was bought from China, before it went on sale international.
Hi everyone,
I am seriously considering buying the Moto Z2 Force as a replacement of my old Moto X 2014 (I still love it but my screen got a bit shattered one year ago:crying.
The only thing that is holding me back is that screen peeling problem I heard of. So, after reading some threads I would like to see how spread the problem is by proposing you this survey.
In case you had the issue, it would be very useful for me to know how you solved (got a replacement, removed the shutterproof screen protector, ...?)
Thanks a lot!
Here I am, replying to my own survey!
Unfortunately, not as I would like to...
I bought it and on day 2 I noticed this issue https://youtu.be/KfEjQWtvckQ which is how everything starts I suppose...?? So, I think this will be a "In the first month case".
Now I have to think of what to do:
Keep it and wait for it... (what then?!)
Send it back to seller asking for a refund => Buy another model, other brand (It would be really sad though)
Send it back to seller asking for a change with another one (what if the new one will have the same issue?)
Removing somehow the screen protector and the glue (any tutorials? Will it void the warranty?)
Any suggestion is much appreciated
Thanks a lot
I knot sure what that video was suppose to show. But to me it showed nothing of importance.. I have had my z2 Force for about 2 months with no issues.. Use a screen protector or a case with one, and you should have zero issues.
doubledragon5 said:
I knot sure what that video was suppose to show. But to me it showed nothing of importance.. I have had my z2 Force for about 2 months with no issues.. Use a screen protector or a case with one, and you should have zero issues.
Click to expand...
Click to collapse
The video is supposed to show a problem with the shattershield screen where the outer screen protector lense is detached from the inner layer.
Some people on Lenovo forums reported screen peeling issue after experiencing something like the video shows.
On the same forum, some other people claim they had a screen protector on when the peeling started.
Anyway, I contacted Motorola Support and they:
Confirmed that if you remove the outer layer, the warranty is permanently voided for the whole phone... Not good
Suggested me to refer to the seller for a substitution since I am in the first two weeks after buying the phone
Still deciding what to do...
I tried the tempered glass screen protector I ordered.
It doesn't adhere correctly on the top of the screen but especially on the bottom, near the fingerprint scanner.
So, the screen is not perfectly flat.
kir89 said:
I tried the tempered glass screen protector I ordered.
It doesn't adhere correctly on the top of the screen but especially on the bottom, near the fingerprint scanner.
So, the screen is not perfectly flat.
Click to expand...
Click to collapse
I purchased a Otter Box Defender, and that might be why I have no issues.. On my G5 Plus I had a Otter Box commuter and a screen protector and they worked well as well.. If your nervous about that pone, best bet might be to replace with a different model.. I sure as hell would. Good luck.
kir89 said:
Here I am, replying to my own survey!
Unfortunately, not as I would like to...
I bought it and on day 2 I noticed this issue
which is how everything starts I suppose...?? So, I think this will be a "In the first month case".
Now I have to think of what to do:
Keep it and wait for it... (what then?!)
Send it back to seller asking for a refund => Buy another model, other brand (It would be really sad though)
Send it back to seller asking for a change with another one (what if the new one will have the same issue?)
Removing somehow the screen protector and the glue (any tutorials? Will it void the warranty?)
Any suggestion is much appreciated
Thanks a lot
Click to expand...
Click to collapse
Have the same issue and can hear that. But it seems to be normal. I can push in the screen a little bit. I think it's not the original foil of the top, which is pelling. I think it's hearable because it's plastic and elastic. I can see (by screen on) that's not the foil while I'm pressing the screen in. It's more the complete screen. Would it be the foil, I wouldn't see what I see by pushing in the screen. Plastic is easly elastic. That's all.
Here is an update.
Yesterday I received the other plastic screen protector I ordered.
It fits perfectly, since it's not as rigid as glass.
Since many of you have the same "clicking" noise while pressing the screen, I think I will try to use it in the next days to see how it goes. I have some weeks to think about keeping it or sending it back to the seller.
Hope everything will be ok, I'll keep you updated
kir89 said:
Here is an update.
Yesterday I received the other plastic screen protector I ordered.
It fits perfectly, since it's not as rigid as glass.
Since many of you have the same "clicking" noise while pressing the screen, I think I will try to use it in the next days to see how it goes. I have some weeks to think about keeping it or sending it back to the seller.
Hope everything will be ok, I'll keep you updated
Click to expand...
Click to collapse
It's not the foil, right? That's the plastic which is"clicking". I'm short-sighted and I'm pretty sure that I can see that's just elastic at the bottom. Looks so that the foil is ok and 100% save on the screen. But it's nice to have a elastic screen :laugh: No scratches after month. So, don't need a screen protector. The quality seems good. It's like wings of a airplane. Elastic, too And there is all ok, too. Normally
allrightlite said:
It's not the foil, right? That's the plastic which is"clicking". I'm short-sighted and I'm pretty sure that I can see that's just elastic at the bottom. Looks so that the foil is ok and 100% save on the screen. But it's nice to have a elastic screen :laugh: No scratches after month. So, don't need a screen protector. The quality seems good. It's like wings of a airplane. Elastic, too And there is all ok, too. Normally
Click to expand...
Click to collapse
I am not sure it's the foil or not... However, I don't think is the screen which is moving, that's probably more a refraction effect. We should ask to those that removed the protection layer, if they where experiencing this and after the removal it stopped.
Foil or not, if the "clicking" sound is so common even in devices without peeling issues, I will give it a try.
I just need to use it, only time will say if it was a good idea to keep it :fingers-crossed:
kir89 said:
I am not sure it's the foil or not... However, I don't think is the screen which is moving, that's probably more a refraction effect. We should ask to those that removed the protection layer, if they where experiencing this and after the removal it stopped.
Foil or not, if the "clicking" sound is so common even in devices without peeling issues, I will give it a try.
I just need to use it, only time will say if it was a good idea to keep it :fingers-crossed:
Click to expand...
Click to collapse
Screen is moving down at the bottom, for me it's 100% so. And if I do it carefully, I can see it without hearing it. But yes, would be nice if anyone can test it without the foil. But, I can trust what I see, all real. So, it's the plastic. Hope anyone else can confirm this.
Another problem, what I have seen. I have burn in at the bottom. The navigation buttons keeps/burn in. Now I have set up the moto fingerprint navigation and it should gone next time. And that's really good. Works very well. And the space of the screen is now bigger, nice effect.
But, good to know with the burn in. This smartphones are made for a short time, maybe 2 years. On my computer monitor I have never seen burn ins like that. So, it's a market/business. Screen not made for working over years
And what really is very very good is the battery. Have last time good 8.5-9h sot. So, that's better than many people think.
But back to the screen. That's the topic here. Maybe we have to bring it to the repair center after 1.5 years. Maybe because burn ins, peeling and so on. We will see
If you guys do the warranty replacement through Motorola and not your carrier they will send you a new moto z2 force with a 2nd gen screen if you ask em about it. They have a fix for it lol I just got mine back and it's totally different
ninjakira said:
If you guys do the warranty replacement through Motorola and not your carrier they will send you a new moto z2 force with a 2nd gen screen if you ask em about it. They have a fix for it lol I just got mine back and it's totally different
Click to expand...
Click to collapse
Ok, maybe I have a newer one. Here no scratches after months. Foil ok. Just the clicker at pushing. You don't hear that on your device? Which versions are 2. generation, after which produce date?
allrightlite said:
Ok, maybe I have a newer one. Here no scratches after months. Foil ok. Just the clicker at pushing. You don't hear that on your device? Which versions are 2. generation, after which produce date?
Click to expand...
Click to collapse
What am I supposed to be hearing on my device lol? And idk I just personally call it a 2nd gen screen cause it's easier to explain it like that to the people that I live around in my area ??there not to bright lol. I do know it's not the original shatter screen stuff that was peeling. it honestly was pretty hard for me to understand what my moto agent was saying to me when he explained it so I only caught bits and pieces. My model number is still xt1789-04 TMobile variant. I don't have a clicker also