Hi guys, I have a strange problem.
Sometimes when I try to call someone, the phone cuts off the connection right before it should vibrate to signal that the phone was answered. This means I can hear the other side picking the phone up, but I hear like "H" (sharp, short) when they try to say "hello". No matter whether I have phone by my ear or laying on the table, sometimes it cuts off, other times it doesn't. When I make the call again, it works.
This started to happening to me since I've updated my sw version to 1.21, when it was 1.15, it worked like a charm. For the last 4 days I tried to make 3 calls, every one of them was cut out and worked on the second try.
Anyone has the same problem/knows the solution?
Thank you very much, It's annoying as hell since every call costs me twice
EDIT: I'm using stock ROM, updated with OTA, no root
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Sorry for my English, I'm Czech.
Really? No one?
desire drops calls after a few seconds
Hi!
I've the same problem, since today - very annoying. All start with a call from a friend and after I said "hello" the call ends, but network connection was fine (4 bars). After that I tried to call him back 10 times, every time the same thing - call drops after 1-3 seconds.
A Reboot solved the problem for one time, next call same issue. Tried my sim in the HTC Wildfire of my colleague - same network, everything is fine.
Now I started to uninstall all Taskkiller and other apps i recently added - no change. After 30 min try and error I realised that if I turn of the "Mobile Internet" and therefore the 3g connection, it works better.
anyone have a clue what this could cause?
Joint the club.... http://forum.xda-developers.com/showthread.php?t=712030
Mine does exactly the same thing... first of all I thought it was the phone... returned it... new phone, different sim.... same problem.
Geeba have you tried to turn off "mobile internet"?
After my problems yesterday I turned it off and since that no call was dropped!!
Maybe its some sort of concurrent use of 3g Network and the data threads kill the call ... actually I'm no expert in Mobile Networks.
I'm looking forward to Froyo and hope to get rid of the probs.
Minos - yes I have turned off the 3g - but I then have internet connection problems... pretty pointless having a smart phone that has no internet access..
But yes it does help... the Desire I think should be able to monitor the two signals and switch between them accordingly .... but it doesn't. my Mrs has the Hero... it doesn't suffer this problem so personally I think its a problem with the desire.... I'm going to wait till Froyo then if its no better there will be a nice unbranded black Desire gracing ebay!
had the same issue for a few days then i uninstalled juice defender and i havnt had a single dropped call after
I have had the same issue. And then I have read somewhere here what to do.
You must first enter the phone's debug menu: *#*#4636#*#*
Then Choose "Phone Info", scroll down to" Set preferred network type" and set this to GSM auto (PRL). For me it solved all the call drop problem. As you are on different network maybe some other setting will work for you but it might worth to take a try with it.
I am not exactly sure what this sets. One thing is sure I still have 3G and HSUPA connection - and all type of connection works like charm. So nothing changed just no more call drops since then.
benoke: Thanks for your idea, actually my Desire is now beying hospitalized as it had dust under the screen, anyway I reported dropping calls as an issue too while returning in warranty so we'll see what happens
i sent a support question to htc and got that answer:
"Thank you for contacting HTC. In regards to your question, I can help you with that. It does indeed sound like a hardware fault, I would be grateful if you would call our tech-suooprt team and let our agents arrange the return / repair of this device for you. If you could just call 0845 890 0079, we can arrange the collection. I trust that this resolves your query. Please do not hesitate to contact us again if required."
But I don't think its an HW issue.
@benoke: the GSM auto setting worked - four 1h now.
Minos: it is good to hear that it might work for you too. I have recommended it to some of my friends and they all say it works for them.. so it really seems like solution...
Try the new version 5.09x radio in the android development in desire forum to see if that miight help
Sent from my HTC Desire using XDA App
Haven't found a way to solve this issue yet. They told me at the service station that this is unrepairable issue occuring only with some SIM cards and that they would give me a refund.
I'm buying HTC Desire HD when it is available...
Hi,
For long time i'm having some issue with calls voice.
Sometimes when i answer a call, i can hear the caller but he cant hear me for the first 5~ sec.
After that time (5~ sec) everything continue just as regular.
The issue is with me trough few Roms and Radio's.
Currently i'm with LeeDroid 2.0a and latest radio. non branded phone.
Anyone saw same ?
Bump
This sounds more like a problem with your provider (the phone company). Try finding a friend with a different company SIM, put it in your phone and see what happens: call people on your own provider, other providers, landlines, etc. assuming you know who is using what.
PS Since you rooted it, I assume you have also unlocked it if that was necessary, or maybe that comes for free, I really don't know, I bought mine unlocked
PS2 Putting a SIM in another phone may have the side effect of modifying some of its data (e.g. truncating contact names if they are too long for the new phone, deletion of non-standard data such as Calendar info). I don't know how the Desire behaves in this respect.
Hi,
A. I have SIMFREE device
B. Same provider worked like charm for 11 years now with every other phone.
C. I've saw some topics about same issue, just no one came to solution.
Hello! I don't know why but my phone started having this problem. It was out of nowhere. Well, maybe not, I've flashed my phone with the official mango update like two weeks ago, and it was working fine.
And today I saw that that I messages doesn't send out. I tried to call/text myself from other phone, and I couldn't. Phone displays gsm network name in phone hub, and also it shows full gsm connection bars(five of them), so you couldn't tell that something is wrong until you try to text or call. When you call the phone says "dialing..." but this shows forever and there's no sound from the speaker. It's worth mentioning that I've received few messages I've send to myself, but just about 2hours from sending, and then I tried to send a few more and haven't received those. Also, I've suceeded to call for a few times but after a long long wait(like at least 30sec) with the "dialing..." message shown. However, I cannot reach the phone when calling from my other phone.
I've tried to turn my phone on/off, to take the battery/sim card off, reseting the device, but none of these things helped. Then I've decided to flash my device. I've flashed my phone with DeepShining Mango custom ROM, and it seems to be working fine, but the problem still exists.
I don't know what else to do. And that's a major problem, because noone can call or text me. As I've said in the beginning, it was out of the sudden, I haven't done anything to my phone. Just yesterday I was using my phone normally, texted and called with no problem.
So I'm asking yours, guys, help. Could you please suggest what I could do? Thank you very much!
P.S. I've bought this phone from second hand and it was unlocked, but it has an orange logo on the battery cover, so I suppose it was locked to orange.
Did you pay your bill?
I have a prepaid card.
Ok, do you have a another SIM to test
Hi guys,
I am experiencing a bug on my Swift where the phone reboots itself during almost all calls after a minute or so. When the phone comes back on, there is no record of the call in the call log! The phone does not reboot during any other activities. Phone details below:
Wileyfox Swift
Cyanogen OS 12.1.1-YOG7DAS2FI
Kernel version 3.10.49
Build Number LMY48Y
I have checked for another similar thread without any luck. Thanks!
I have a similar,though not identical issue. Phone keeps rebooting,seemingly at random,every other day or so. During a call, listening to spotify,idle on the desk...i have an untampered with original Os on the phone.
Cheers,
Me too.
Hi, I just registered to say I'm having the same problem. If you check the Amazon UK reviews too there are several people with this rebooting problem.
So far I have:
- uninstalled all additional apps I installed
- tried it with wifi and data off
- tried the other SIM slot
- done a factory reset
and it still reboots during calls. After the factory reset things appeared to work better in general (alarms now worked properly, and there were more options available, eg in the power button menu), but it rebooted 5 seconds into a phone call, which is a record. It's usually a few minutes into it.
The factory reset didn't actually delete my data (photos, files, etc), so I am going to do a reinstall via Fastboot now; firstly because I'll have to do that I guess if I want to send it back, and secondly to see if it finally fixes it.
I personally think the update process has screwed something up. It did an update as soon as it was powered on for the first time (it to 12.1), then a couple of weeks ago did another update to 12.1.1. It was rebooting before 12.1.1, so it is either 12.1 or earlier where the problem exists.
If it still reboots after a Fastboot reinstall then it's getting send back, and I probably won't ask for another. It's a nice phone, and a nice idea but I can't have a phone that reboots during >50% of calls. That's useless.
Pretty sure you can discount the update process too! I have also had this issue on cyanogenmod nightlies, I honestly thought I had inadvertently pushed the power button..but, NO
*edit* CM13 nightlies
That's strange as I have had no such problem with mine (bought in October) and mine is rooted with the unofficial builds of CM13... Maybe it is a manufacturing error and only on some devices...
Have you tried contacting Wileyfox?
I have not experienced this yet on the Swift when making or taking calls on it.
i'm on the latest cm13 nightly for crackling. each and every time the phone is called, whichever sim, the phone reboots. what a waste...
I have the same issue of spontaneous reboots, mostly during calls but also at other times. Spoke to Wileyfox who weren't very helpful. Has anyone found a solution for this?
Hi, I'm having the very same issue (appears a few are on other forums). Has anyone found a solution? I'm about to factory reset if it continues
Update
Hi guys, so i returned my phone for repair, and they gave me a new phone. Must have been a hardware fault I assume
enzoparker said:
Hi guys, so i returned my phone for repair, and they gave me a new phone. Must have been a hardware fault I assume
Click to expand...
Click to collapse
Hi thanks for the update, I've just factory reset, if problem persists I'll try to get a replacement too! Was it quite a quick replacement process?
R
I'm in South Africa and have the same problem. Whenever sound is involved, I get random reboots. Calls, and music/audio books.
Not with videos though.
It doesn't reset any other time except when I've been listening to music, or on a call.
Been doing this from the beginning.
I thought it was Google Play Music, so downloaded different player.. That made it much less frequent, but then it started affecting my calls as well.
Not happy.
Hi, UK user here. I got this phone less than a week ago and have already had this issue a few times. Two spontaneous reboots on resuming from sleep, being connected to a large WiFi network was the only change from normal use here; then twice regarding calls, once when answering then immediately after reboot it rebooted again while the missed call notification was present, although still on the aforementioned large WiFi network. Unmodified, unrooted, Cyanogen OS 6.0.1 with two sims in use.
Same issue on my a1g2.
It reboots on wf swift Roms. It stucks in call screen on a1g2 stock rom. Strange...
i am having same issue, i make any call and mobile Soft Reboots itself.
So, much annoying cannot make a single call on this WileyFox Swift mobile phone.
Making calls is the main basic purpose of every mobile, but this phone just does not let me make a single call.
.Had this issue on Cyanogen OS 5.1. Now updated to Cynogen OS 6.0.1 having same issue. I have done phone setting HARD RESET and Clean Wipe 2-3 times. Still no solution.
DevilMind007 said:
i am having same issue, i make any call and mobile Soft Reboots itself.
So, much annoying cannot make a single call on this WileyFox Swift mobile phone.
Making calls is the main basic purpose of every mobile, but this phone just does not let me make a single call.
.Had this issue on Cyanogen OS 5.1. Now updated to Cynogen OS 6.0.1 having same issue. I have done phone setting HARD RESET and Clean Wipe 2-3 times. Still no solution.
Click to expand...
Click to collapse
Maybe it's the Dialer in Cyanogen OS, i installed the Google Dialer and made it default Dialer on my Swift, i don't have any problems with reboots during calls and i make long phonecalls. You don't need root access for this.
Although Wileyfox accept that there is a grounds for returns, I believe it is a software bug in Cyanogen OS 13. This fits in with using another dialler. You could also downgrade, or switch to Cyanogenmod.
Also, I only have found the issue when receiving calls, rather than making them, although I don't use a lot of minutes.
Sent bug reports to Wileyfox.. They're saying that what they see is a battery-pull reboot..
I tell them it's happening while I'm using the phone (music or calls)..
They say they can't see what the issue is.
Cos I'm in South Africa, sending the phone overseas is pointless.
Can anyone confirm that the Google dialer does cure a phone that does the reboots during calls ?
Just got a replacement swift from Amazon after Wilyefox service department had my phone since 16th of June. Amazon argued my case and in the end just sent one to me. !
Set phone up on wifi for my wife to use then put in the Voda UK sim, checked the APN setting were OK then tried making a few calls between our phones. first reboot was after 20 seconds or so and then after various tests it rebooted 4 or 5 times at which point I gave up for the night..
Any help appreciated or do I just give up now and throw in the towel, bought original swift in late May and never managed to make it work properly !!
Thanks
phil-w said:
Can anyone confirm that the Google dialer does cure a phone that does the reboots during calls ?
Just got a replacement swift from Amazon after Wilyefox service department had my phone since 16th of June. Amazon argued my case and in the end just sent one to me. !
Set phone up on wifi for my wife to use then put in the Voda UK sim, checked the APN setting were OK then tried making a few calls between our phones. first reboot was after 20 seconds or so and then after various tests it rebooted 4 or 5 times at which point I gave up for the night..
Any help appreciated or do I just give up now and throw in the towel, bought original swift in late May and never managed to make it work properly !!
Thanks
Click to expand...
Click to collapse
Well I've given up !!!
A second Swift was supplied with the help of a Amazon Rep.
We even got a £25 Amazon gift card from Wileyfox direct for all the trouble !
Set phone up on wifi, added all apps required by my wife. Put Vodafone SIM in and ...... Shutting down message.
Restarted phone and it did it a few more times. Ordered a replacement 4G SIM in case there was a problem with the 3G SIM we had. Activated new SIM and fitted it, worked for ten minutes then rebooted itself.
SIM is fine in any other phones I've tried.
Just about to return phone to Amazon, checked and my original swift is still sat with the engineer (since 16th June !!) according to the repair company website.
I feel sorry for anyone wanting their phones repairing after what I've been through.
---------- Post added at 07:07 PM ---------- Previous post was at 07:05 PM ----------
phil-w said:
Can anyone confirm that the Google dialer does cure a phone that does the reboots during calls ?
Just got a replacement swift from Amazon after Wilyefox service department had my phone since 16th of June. Amazon argued my case and in the end just sent one to me. !
Set phone up on wifi for my wife to use then put in the Voda UK sim, checked the APN setting were OK then tried making a few calls between our phones. first reboot was after 20 seconds or so and then after various tests it rebooted 4 or 5 times at which point I gave up for the night..
Any help appreciated or do I just give up now and throw in the towel, bought original swift in late May and never managed to make it work properly !!
Thanks
Click to expand...
Click to collapse
Well I've given up !!!
A second Swift was supplied with the help of a Amazon Rep.
We even got a £25 Amazon gift card from Wileyfox direct for all the trouble !
Set phone up on wifi, added all apps required by my wife. Put Vodafone SIM in and ...... Shutting down message.
Restarted phone and it did it a few more times. Ordered a replacement 4G SIM in case there was a problem with the 3G SIM we had. Activated new SIM and fitted it, worked for ten minutes then rebooted itself.
SIM is fine in any other phones I've tried.
Just about to return phone to Amazon, checked and my original swift is still sat with the engineer (since 16th June !!) according to the repair company website.
I feel sorry for anyone wanting their phones repairing after what I've been through.
Hello,
My brother is having a very weird problem with his HTC One M8. He is using a Verizon phone on a T-Mobile network, and I believe he has Android Marshmallow. Things have worked fine for some time, but for the past two weeks his cell signal usually flickers on and off every 1-3 seconds. Occasionally it will work as normal, usually after he makes a call, but generally speaking he cannot receive text messages or phone calls/voice mail until it stabilizes, which causes him to have to wait sometimes 5 or more hours before getting his messages. Location seems to have no effect on the quality of his signal. He's taken it in to T-Mobile and they gave him a new SIM card, but that didn't help. I helped him use HTC Sync Manager's software repair tool to see if that would fix anything, it didn't. We are trying to avoid a factory reset, but will probably be doing that soon. Has anyone heard of this problem or have any ideas on how to fix it? Buying a new phone is last resort.
Thanks!