Develop Bugs

[Tutorial] Xperia S/P/U/Sola Bootloader Unlocking & Relocking

Quick tutorial for unlocking & relocking the bootloader of the Xperia S/P/U/Sola.
this is the official way to unlock bootloader
Warning!
This procedure will wipe the /data partition of your phone, so you will loose all ur stored data, settings. SDCARD will NOT BE WIPED!!!
DRM keys WILL be lost forever
why to unlock bootloader?
u can flash custom ROMs/Kernels
u dont need to worry if the new firmware can be rooted or not as with unlocked bootloader u can always ROOT ur device
SE/Sony gives sneak-peaks/preview builds of latest OS which requires unlocked bootloaders, as they did with Xperia 2011 line (they had ICS alpha/beta), so who knows may be SE/Sony may give early builds of ICS (JellyBean???)
Most of this is taken from lollylost100's his tutorial from ARC thread (all credits for that concise tutorial go to him, i have elaborated on a few things and added device specific changes)
btw i dont have this device, most of this testing was done on user darkpisces's phone so thanks a lot to him for helping me out!!!
[ before we begin unlocking bootloader ]
get the IMEI code for ur device: type *#06# in phone dialer to find it out, note only the digits (no dashes)
download the fastboot package
download the latest FlashTool Xperia Driver Pack and install fastboot drivers (common) & adb drivers for this device from the list!
make sure u have a windows PC with USB cable to connect the phone
power down ur phone and keeping the Volume Up button pressed connect the USB cable to PC this will trigger FASTBOOT mode and windows will start driver installation, which should be automatically done
once drivers are installed just disconnect cable and power on device
[ how to unlock ] (official way)
Go to: http://unlockbootloader.sonymobile.com/ and read everything!
At the bottom click 'Start Unlocking the Bootloader'
First, you should confirm that it is possible to unlock the boot loader of your phone by checking the service menu. In your phone, open the dialler and enter *#*#7378423#*#* to access the service menu.
In your phone, tap Service info > Configuration > Rooting Status. If Bootloader unlock allowed says Yes, then you can continue with the next step. If it says No, or if the status is missing, your device cannot be unlocked.
Click to expand...
Click to collapse
after u have verified that u can unlock bootloader, scroll to the bottom of the page and click "Continue"
you will get "are u sure prompt" accept it by clicking "yes i am sure" (i assume that u have read an understood it)
then accept the "legal terms"
finally u will get a "Create Unlock request" page, enter your IMEI (sometimes the last digit needs to be removed for this to work), name and email address
You should now receive your unique unlock key, its displayed on screen, SAVE THIS KEY SAFELY
Extract fastboot_with_Android_USB_file.rar and open fastboot folder
Hold SHIFT and right click on the background of the folder
Select 'Open command window here'
Connect your phone in fastboot mode (turn phone off, hold Volume UP button and plug in USB Cable) [make sure drivers are installed as explained above)
In the cmd windows type in fastboot.exe -i 0x0fce getvar version
If a value is returned (it will return 0.5), it means the phone is correctly connected
Type in fastboot.exe -i 0x0fce oem unlock 0xKEY and replace KEY with the key which u received earlier.
You're device should now be bootloader unlocked
If this tutorial is too much for you then itskapil wrote a step-by-step guide (and recorded a video also):
-Instructions: http://www.theandroidsoul.com/how-to-unlock-bootloader-xperia-arc-play-neo-pro/
-Video: http://www.youtube.com/watch?v=LRH3pC7MhEA
(the above videos and some steps are for Xperia 2011 devices, but most the steps are same for Xperia S/P/U/Sola)
Info on Relocking bootloader is in next post

Relocking Bootloader
this Relock FTF is based on the package posted by Blagus in his ARC thread (all credits for this go to him, i have only added the correct loader.sin for this device)
RELOCKING BOOTLOADER WILL ALLOW YOU TO GET NEWEST UPDATES & REPAIR DEVICE USING SEUS/PCC
before we begin relocking the bootloader make sure that u have flashtool download & installed
u can get the latest version of FlashTool from:
http://androxyde.github.com/Flashtool/
download link is under "Installation" tab
if u have not use FlashTool before read this thread:
http://forum.xda-developers.com/showthread.php?t=1526866
download this FTF:
Xperia S -> Xperia-S_Relock_bootloader.ftf
Xperia U -> http://forum.xda-developers.com/showthread.php?p=26783129#post26783129 (thanks to enigma77x)
flash this FTF via FlashTool
RELOCK FTFs FOR P/U/Sola are under testing! if u are interested in testing kindly contact me via P.M., before u contact me, make sure that u have UNLOCKED the bootloader!
when it says enter flashmode, power down device and keeping VOLUME DOWN button pressed connect usb cable to phone, the device will now enter flashmode (green LED)
after this file is flashed reboot phone
bootloader will now be relocked!!!
incase device doenst boot DO NOT PANIC... u can flash stock firmware FTF anytime to get back to stock ROM... i will post link to working FTF once its available...
P.S.: there is no official way to relock bootloader

Sorry for misunderstanding, but what are DRM keys?

MasterLinuxer said:
Sorry for misunderstanding, but what are DRM keys?
Click to expand...
Click to collapse
http://en.wikipedia.org/wiki/Digital_rights_management

Cholek3 said:
http://en.wikipedia.org/wiki/Digital_rights_management
Click to expand...
Click to collapse
Ehum... So are there any disadvantages about deleting it?

MasterLinuxer said:
Ehum... So are there any disadvantages about deleting it?
Click to expand...
Click to collapse
Yes, some software installed on the phone stops working, i.e. trackID.

Well I hope not nothing's gonna happen to the phone when we are gonna update the phone to the ICS, right now I'm in China and it's not released over here and looking forward to get this baby in my hand.

when official ICS is out, it can be flashed via flashtool as FTF file when it will be online somewhere
PS: after unlocking bootloader via official method (official Sony website way), u wont be able to update phone's software via PC Companion / or over the air

so what is the benefit of locking the bootloader if they know your warranty is void? or it in case an un-official unlock method is found?

yea I guess it's pointless locking back the BOOTLOADER but I think with the unofficial way, they know or they have registered the serial key or IMEI which you won't be able to update it to ICS via SEUS or PcCompaninon. Either way like you said, we can use the FTF files to update it to ICS. and I saw when the run ICS on Arc S and Play, I saw that they had to unlock the bootloader to install alpha ICS and it was mentioned there that you might face lotta troubles when you update it to the official ICS, so I'm gonna wait till it gets official ICS cause it'll be out very soon like end of the March.

chesterr said:
yea I guess it's pointless locking back the BOOTLOADER but I think with the unofficial way, they know or they have registered the serial key or IMEI which you won't be able to update it to ICS via SEUS or PcCompaninon. Either way like you said, we can use the FTF files to update it to ICS. and I saw when the run ICS on Arc S and Play, I saw that they had to unlock the bootloader to install alpha ICS and it was mentioned there that you might face lotta troubles when you update it to the official ICS, so I'm gonna wait till it gets official ICS cause it'll be out very soon like end of the March.
Click to expand...
Click to collapse
NO!
After relock you can use SEUS / PCC / EMMA again. The imei is used to generate the unique unlock-key. Also it gets stored to check if you claim warranty. Arc has showed us that SE is not denying warranty at all if you unlocked. They just decline it if the cause of the failure is a custom rom etc. pp. for example if you ****ed your cpu with overclocking.
SEUS/PCC/EMMA checks TA area for the unlock key, if it is present it reject the phone and refuses to update. The relock Doom posted here is the same way we worked out on Arc. It deletes the unlockkey from TA and this way you are again able to use SEUS/PCC/EMMA.
Hope i enlighted you a bit.
Regards

thanks now could you indulge my question as a visitor to this device?
What is SEUS/PCC/EMMA ? ota updates?

TRusselo said:
thanks now could you indulge my question as a visitor to this device?
What is SEUS/PCC/EMMA ? ota updates?
Click to expand...
Click to collapse
SEUS/PCC/EMMA are all official ways to repair firmware or update device to latest firmware...
SEUS/PCC are available to all users (consumers)... EMMA is special and is only available to select individuals...
OTA updates are same as regular Over-The-Air updates for any other device...

lol thanks!.. ota updates was my guess not a second question... but thanks.

Bin4ry said:
NO!
After relock you can use SEUS / PCC / EMMA again. The imei is used to generate the unique unlock-key. Also it gets stored to check if you claim warranty. Arc has showed us that SE is not denying warranty at all if you unlocked. They just decline it if the cause of the failure is a custom rom etc. pp. for example if you ****ed your cpu with overclocking.
SEUS/PCC/EMMA checks TA area for the unlock key, if it is present it reject the phone and refuses to update. The relock Doom posted here is the same way we worked out on Arc. It deletes the unlockkey from TA and this way you are again able to use SEUS/PCC/EMMA.
Hope i enlighted you a bit.
Regards
Click to expand...
Click to collapse
Oh that's nice to hear. boo ya that means I can unlock the damn bootloader.I'm waiting to get this on my hands very soon.

Will we keep root if we re-lock the bootloader?

Rashkae said:
Will we keep root if we re-lock the bootloader?
Click to expand...
Click to collapse
yes root should still remain unless u reflash FTF

I'm having a problem here:
power down ur phone and keeping the Volume Up button pressed connect the USB cable to PC this will trigger FASTBOOT mode and windows will start driver installation, extract the above package and point the driver install to that location (usb_driver) folder
once drivers are installed just disconnect cable and power on device
"Extract the above package" - you mean fastboot, right? Ok, with you so far.
"Point the driver isntall to that location". - erm. How? I don't get that option, it just searches windows update and preconfigured driver locations for ages, and the Xperia S does not show up in the device manager as an incorrectly installed device.

Rashkae said:
I'm having a problem here:
power down ur phone and keeping the Volume Up button pressed connect the USB cable to PC this will trigger FASTBOOT mode and windows will start driver installation, extract the above package and point the driver install to that location (usb_driver) folder
once drivers are installed just disconnect cable and power on device
"Extract the above package" - you mean fastboot, right? Ok, with you so far.
"Point the driver isntall to that location". - erm. How? I don't get that option, it just searches windows update and preconfigured driver locations for ages, and the Xperia S does not show up in the device manager as an incorrectly installed device.
Click to expand...
Click to collapse
please search online on how to manually install device driver

DooMLoRD said:
please search online on how to manually install device driver
Click to expand...
Click to collapse
I did. It all pointed to going into the device manager, highlighting the troublesome device then manually installing the driver. There is no "missing" device in my device manager list.
---------- Post added at 02:52 AM ---------- Previous post was at 02:38 AM ----------
Oh, and the usual method I use of right-clicking the .inf file didn't work. It threw an error message about the driver package not being designed to work this way.

[Tutorial]Full Unlock Lumia 710 in Windows using NSS Pro(DETAILED)[UPDATED]

First of all this is not my work, i was not able to the team with this, but i was following everything and have a heads up as well..
Note : Links Updated
biktor_gj over at XDA along with ULTRASHOT managed this.
NOTE : IF YOU HAVE A LUMIA 800 WITH QUALCOMM , PM ME
Second : IF YOU HAVE NO IDEA WHAT YOU READ PLEASE DO NOT TRY THIS!
GET IN TOUCH WITH ME OR A MOD, WE WILL HELP YOU.
I CAN TRY TO HELP YOU REMOTELY BUT WE'LL NEED TO ADJUST THE TIME.
Third : There is some risk in this if you dont do it correct by yourself, myself and no one is responsible for your device.
This is all under your own risk.
Even if we help you i tell you till now i havent nor any of my friends havent bricked a phone.
To make sure, we are well aware of how this works.
You need Something called as a Qualcomm on 800 and 710
For a 710 device , any 710 can be unlocked, even if it has a DLOAD.
For an 800, only a device showing up as Qualcomm can be unlocked.
A DLOAD in 800 cannot be unlocked as yet.
To know what type of Loader you have follow this :
Open device manager in you PC (Just so you dont miss the driver installation, its better view able in Device manager)
Power off your phone , dont plug the USB as yet.
Hold VOLUME UP button and plug the USB in the PC.
Check device manager.
You will have a DLOAD or a Nokia cable connectivity or a Qualcomm technology.
In case of DLOAD and Nokia cable connectivity. Nothing else will be noticeable.
If you get a Qualcomm, u will get a box to format Disk, say NO!
SO now
Qualcomm = unlocked bootloader
DLOAD = Locked bootloader
* UNLOCKED BOOTLOADER = NO NCS = YES CUSTOM ROM
* LOCKED BOOTLOADER = YES NCS = NO CUSTOM ROM
For Lumia 710 users, u need to flash a Qualcomm bootloader (Unlocked bootloader) to enable Qualcomm , so u can Full Unlock your device.
If You have DLOAD, follow the full tuto.
IF you have a Qualcomm, goto step B.
[glow=red,2,300]Important : Flashing a CUSTOM ROM, to full unlock your phone will need a HARD RESET , in which you will loose all your data.
I would recommend you back up all your data, mostly just sync your pics and stuff of you PC and sync your contacts to your LIVE ID.[/glow]
---------------------------------------------------------------------------------------------------
A.To install Qualcomm Bootloader in Lumia 710:
http://www.youtube.com/watch?v=N9kM0hDMgWA&feature=youtu.be
1.Download the new version NSS
http://www.mediafire.com/download.php?rjn2ffwau8drfnn
2.Extract to a folder, start the program.A folder named "loaders" will be created in the NSS folder.
3.Download this : http://www.4shared.com/rar/RmIuS9gP/qualcomm_bootloader_files_for_.html
4.Insert the 2 loaders from above link in \loaders\special\wp7\
RM803_12w07_prod_generic_nokia_osbl.esco &
RM803_11w48_prod_raw_nokia_osbl.bin
5.Install these drivers:
http://www.4shared.com/rar/W5cHhg6V/winusb_drivers_x86.html for 32 bit users
http://www.4shared.com/rar/Iz4Y5JEm/winusb_drivers_x64.html * for 64 bit users
6.Now select "Nokia USB Connectivity" in NSS in the white box.
6. Go to Flashing->WP7 Tools->Install.
DONE.
Now you have an unlocked bootloader, so u can flash a custom ROM.
head to 2nd part.
---------------------------------------------------------------------------------------------------
B.To flash a Full unlocked rom in Lumia 710:
Before flashing i would suggest you use this : http://forum.xda-developers.com/showpost.php?p=25126572&postcount=642
so you dont have to go through for the activation code.
http://www.youtube.com/watch?v=RV-CkXFz3ZI&feature=youtu.be
1.Download any of these Custom ROMs
RainbowMod for Lumia 710 [Updated 28.07.2012] : http://forum.xda-developers.com/showthread.php?t=1654415
Rataplan V1.0 - WP 7.8 for Lumia 710 All languages : http://forum.xda-developers.com/showthread.php?t=1937317
Lumiatrix 5 - [WP 7.8] - [ALL LANGUAGES!!] by vova1609 : http://forum.xda-developers.com/showthread.php?t=1899973
2.Extract both the files in same folder (select both rar files and right click>extract here)
3.You will get a file new-os.nb
4.Open NSS PRO
5.Go To Flashing - >WP7 Tools
6.Power on Phone normally and connect it using USB cable.
7.Let Windows Find your phone with correct drivers.
8.On Bottom - Left choose Nokia USB Connectivity.
9.Click On DETECT
10.Select "Normal Mode", "OSBL Mode" from the dropdown boxes.
11.Now click on "OS File" and choose the ".NB" file you want to flash.
12.Click on "Write OS".
13.Wait till it flashes and then when it says done, unplug your device and remove the battery.
Now reinsert and switch on.
In case your phone is not detected by the PC,
Run NSS PRO as administrator
Power off your phone and disconnect the USB from the PC
Now hold volume UP key and plug it into the USB
Then you should be able to Write OS perfectly.
14.While entering LIVE ID during setup it asks for activation code.
Go here HERE
Chat with them and ask for activation code and enter it in the device and proceed.
I am not responsible fro any damage done to your device, you take all responsibility for what you do.

Backup your DPP partition or use my tool to avoid lost the activation code
Then the step 14 is not needed

dewe said:
Backup your DPP partition or use my tool to avoid lost the activation code
Then the step 14 is not needed
Click to expand...
Click to collapse
Thanks mate..
could u help me with link?
I will add it to the thread, and give both ways as optional for which people feel easier

surya467 said:
Thanks mate..
could u help me with link?
I will add it to the thread, and give both ways as optional for which people feel easier
Click to expand...
Click to collapse
use this tool,skip the dsp and usp,it isn't need bakup the dpp!
the thread:http://forum.xda-developers.com/showthread.php?t=1665821

Thanks for the info. You are great.
Sent from my Lumia 710 using Board Express

I have a problem
After I installed Qualcomm Bootloader in Lumia 710
He offered me a disc format, and I made ​​it
In this context my Nokia will no longer turns
When you connect the USB cable does not recognize my drivers
Is there help?

Moki1 said:
I have a problem
After I installed Qualcomm Bootloader in Lumia 710
He offered me a disc format, and I made ​​it
In this context my Nokia will no longer turns
When you connect the USB cable does not recognize my drivers
Is there help?
Click to expand...
Click to collapse
Hi,
If the Qcom loader still running in RAM - yes, you can fix. If removed from USB,
watchdog restarted it, battery drained, etc - no way for now to fix.
Regards

Bph&co said:
Hi,
If the Qcom loader still running in RAM - yes, you can fix. If removed from USB,
watchdog restarted it, battery drained, etc - no way for now to fix.
Regards
Click to expand...
Click to collapse
Uh
Whether these in service to know what it is if you send him to complain?

iv mentioned clearly in red..NO! for a format!! :/

surya467 said:
iv mentioned clearly in red..NO! for a format!! :/
Click to expand...
Click to collapse
oh and I know now, but before I had read everything.
But let me how to make my Nokia
No one initial bzzzz so nothing impossible with her.

bit worried bout that!
ill have a word around and let u knw..

thanks for this guide
I'm kinda noobish with WP flashing, I have a T-Mobile USA branded Lumia 710 and I've heard that the Nokia Network Setup app has been missing for months now, if I am unable to get it with the stock ROM will I be able to flash like an official Indian ROM with this guide? someone told me a version that has preloaded the Nokia Network Setup on it, I've heard also about Russian versions...
any feedback would be appreciated

giodelgado said:
thanks for this guide
I'm kinda noobish with WP flashing, I have a T-Mobile USA branded Lumia 710 and I've heard that the Nokia Network Setup app has been missing for months now, if I am unable to get it with the stock ROM will I be able to flash like an official Indian ROM with this guide? someone told me a version that has preloaded the Nokia Network Setup on it, I've heard also about Russian versions...
any feedback would be appreciated
Click to expand...
Click to collapse
this guide is for flashing a 710 with custom ROM
and the network app is missing...
u might need to download an older firmware for this.
but i would suggest u stick to updated, since there is a huge improvement in battry

surya467 said:
this guide is for flashing a 710 with custom ROM
and the network app is missing...
u might need to download an older firmware for this.
but i would suggest u stick to updated, since there is a huge improvement in battry
Click to expand...
Click to collapse
thanks, I flashed 1600.3031.8773.12121 Nokia RM-803 Country Variant United Kingdom GB V5 BLACK (059N2L6) Tango from Navifirm, it's unbranded and has the nokia network Setup app

great

Facebook link not working
Facebook link not working....
Can you post it again?
Never mind ..got it...flashed

Hi! Thanks for this simple to understand but amazing guide! I did it, but when finish the phone asks me for the PIN number. I entered the default carrier PIN of my SIM card and it says that it's incorrect PIN. Is this number it asks the activation code you mentioned a few posts ago?

kalya said:
Facebook link not working....
Can you post it again?
Never mind ..got it...flashed
Click to expand...
Click to collapse
Link fixed

Harlley Sathler said:
Hi! Thanks for this simple to understand but amazing guide! I did it, but when finish the phone asks me for the PIN number. I entered the default carrier PIN of my SIM card and it says that it's incorrect PIN. Is this number it asks the activation code you mentioned a few posts ago?
Click to expand...
Click to collapse
The PIN should be your carrier PIN, the other part is the activation code for LIVE services

You should put a direct link to the dev website because a new version is available

[Q] How do I flash FTF without Flashtool?

my device (c6506) isn't supported by Flashtool.
how do I flash without using Flashtool
Sent from my SGH-I337M using XDA Free mobile app

bump
Sent from my SGH-I337M using XDA Free mobile app

Already responded to you in another thread. Use FlashTool by Androxyde, not the official one from Sony. Works beautifully with C6506.

kt-Froggy said:
Already responded to you in another thread. Use FlashTool by Androxyde, not the official one from Sony. Works beautifully with C6506.
Click to expand...
Click to collapse
Thanks finally someone replied .. I'll let you know if mine works or not

O1A2K said:
Thanks finally someone replied .. I'll let you know if mine works or not
Click to expand...
Click to collapse
It will work only if you have previously access to enable in security unknown sources and usb debagig.
How about for this one without the option to access security the phone is not butting and usb debagig and Unknown sources are not enable?
Any other solution to load FTF files?

styropian said:
It will work only if you have previously access to enable in security unknown sources and usb debagig.
How about for this one without the option to access security the phone is not butting and usb debagig and Unknown sources are not enable?
Any other solution to load FTF files?
Click to expand...
Click to collapse
Think you should make yourself a little more acquainted to FlashTool, it's worth the effort. You do not require any and all settings in the phone (it could even have the /data or /system partition wiped). There is no other tool and you don't need any other.

sxtester said:
Think you should make yourself a little more acquainted to FlashTool, it's worth the effort. You do not require any and all settings in the phone (it could even have the /data or /system partition wiped). There is no other tool and you don't need any other.
Click to expand...
Click to collapse
Thanks for your replay.
This xperia zl phone is not mine phone, I'm trying not to spend to much time on it and from other hand I would like to revive the phone. I did try to update few different FTF firmwares using FlashTool and sony pc companion.All this tools looks like working ,only Flash tool at the end was giving me the warning that to be able to use flashTool require to unable option in settings that makes me wondering.
After updating the TFT firmware the phone reacts exactly same way as before updating a firmware :after pressing power no vibration only red light blinks 3 times.I'm able go access download mode and by pressing volume up I can access as well fastmode (blue solid light) .When the phone is plug to charger it will show xperia logo for 2sec and bootloop.When I press reset button located inside close to card slots and plug the charger the pfone vibrates once , space 2 sec and vibrates 3 times .
Any help, idea how to revive the phone very much appreciate.

styropian said:
All this tools looks like working ,only Flash tool at the end was giving me the warning that to be able to use flashTool require to unable option in settings that makes me wondering....
Click to expand...
Click to collapse
Well, can you please post some screenshots of FlashTool, especially one of after the .FTF got successfully flashed?

15/059/2014 18:59:49 - INFO - Ending flash session
15/059/2014 18:59:49 - INFO - Flashing finished.
15/059/2014 18:59:49 - INFO - Please unplug and start your phone
15/059/2014 18:59:49 - INFO - For flashtool, Unknown Sources and Debugging must be checked in phone settings
15/059/2014 18:59:50 - INFO - Device connected in flash mode
15/000/2014 19:00:00 - INFO - Device disconnected
Please take look at line: 15/059/2014 18:59:49 - INFO - For flashtool, Unknown Sources and Debugging must be checked in phone settings

HTC one m8 in a boot loop

Hi all.
I suspect this question has been asked before and I have found loads on how to do's, but I can't seem to achive what is needed, so any help, however small is greatly appriciated.... he goes.
Customer has brought in an HTC One M8. Details I can give from the Fastboot screen is:-=
***Software Status: Official***
***LOCKED***
M8_UL_CA PVT SHIP S-OFF
CID-111111111 (<---- 8X1'S)
HBOOT-3.10.0.0000
RADIO-1.29.214500021.12G
OpenDSP-V51.2.2-00593-M8974_FO.1015
OS-6.12.401.1
eMMC-boot 2048MB
Dec 17 2015,14:15:48.3
It is stuck in a boot loop that alsways shows the HTC boot screen, reboots to the HTC screen and promptly then to the Android recovery screen:-
Android Recovery
HTC/htc_m8/htc_m8
6.0/MRA58K/buildteam12171409
user/release-keys
Use volume up/down and power
Reboot system now
Reboot to bootloader
Apply update from ABD
Apply update from SD card
Wipe data/factory reset
Wipe cache partition
Power off
_________________________________
Supported API:3
handle_cota_install: install cwpkg to /cache/data/cwtemp/cwpkg.zip
handle_cota_install: install cwprop tp /cache/data/cwtemp/cw.prop
Write host_mode success
handle_cota_install: No CW files. Skip cw installation
Sorry to have to type this in as I cant seam to get images to upload.
Now, this seems to be a common problem and most suggestions are re flash the firmware using RUU. The first stumbling block I am hitting is the phone is not being detected on any PC that I use, by any cable I use, either by Windows ( USB detected sound plays and disconnected plays if I unplug but no detection in device manager, I have loaded the HTC ABD drivers, installed HTC manager and Android studio but again no detection) or on a Mac.
Question is, can I reset this phone back to a working state or should I direct the customer back to a HTC service centre?
BTW the phone phone is a European model and currently on 3.
Thanks in advance.
Marc

PC1staid said:
Now, this seems to be a common problem and most suggestions are re flash the firmware using RUU. The first stumbling block I am hitting is the phone is not being detected on any PC that I use, by any cable I use, either by Windows ( USB detected sound plays and disconnected plays if I unplug but no detection in device manager, I have loaded the HTC ABD drivers, installed HTC manager and Android studio but again no detection) or on a Mac.
Click to expand...
Click to collapse
Try another USB cable, and another port on the PC.
Also, go into bootloader, select fastboot (if not highlighted in red already) using vol keys, and confirm with power button. Then see if the phone's serial number is returned with the command: fastboot devices
PC1staid said:
Question is, can I reset this phone back to a working state or should I direct the customer back to a HTC service centre?
BTW the phone phone is a European model and currently on 3.
Click to expand...
Click to collapse
Its not the Euro version. Its US version, hacked to accept Euro software. Due to this, and SuperCID (11111111) its obviously been modified, and HTC won't honor any warranty (if that is what you are asking).
I also wouldn't be surprised if the back cover was replaced (again, voiding the warranty). What does the model number on the back say?

redpoint73 said:
Try another USB cable, and another port on the PC.
Attempted this with 2 PC's, 1 Laptop all running Windows 7 Pro with SP1 64 bit and a Mac. Tried the cable that came with my Samsung S5 ( Not the USB 3 cable) plus 2 other cables that I use in the workshop and the original cable suppled by the customer. Phone not detected in device manager on any of the PC's, however the plugged in and unplugged sounds do play. Mac sit's idoly twiddleing its thumbs...
Also, go into bootloader, select fastboot (if not highlighted in red already) using vol keys, and confirm with power button. Then see if the phone's serial number is returned with the command: fastboot devices
Went into bootloader and fastboot. only option I have to locate the S/N is via show barcodes. the S/N is:- HT444WM04348
Its not the Euro version. Its US version, hacked to accept Euro software. Due to this, and SuperCID (11111111) its obviously been modified, and HTC won't honor any warranty (if that is what you are asking).
I dont think it would be under warranty as customer reckons it is over 12 months old.
I also wouldn't be surprised if the back cover was replaced (again, voiding the warranty). What does the model number on the back say?
Click to expand...
Click to collapse
Shown on the back is OP6B110 M8x
Hope this gives some more helpfull info.

PC1staid said:
Shown on the back is OP6B110 M8x
Hope this gives some more helpfull info.
Click to expand...
Click to collapse
Now that you mention that, I think there may be an Australian variant (OP6B110) which also has the product ID (M8_UL_CA) indicated on the bootloader screen.
Either way, its not the Euro variant; and its been modified by a previous owner (as mentioned).
Any luck getting USB fastboot working? Once you do, do fastboot getvar all, and post the output (delete IMEI and serial number before posting) so we can verify the MID and make sure you are running the right RUU.

exactly the same problem
Hi.. I have also been facing the same problem since today morning. phone completely conked off and not connecting to pc either. the connecting and disconnecting sound is there but device driver error so not installed. pls help... phone model is OP6B100. Bought from US and being used in India

sonalgirdhar said:
Hi.. I have also been facing the same problem since today morning. phone completely conked off and not connecting to pc either. the connecting and disconnecting sound is there but device driver error so not installed. pls help... phone model is OP6B100. Bought from US and being used in India
Click to expand...
Click to collapse
No, its not the same problem. The OP is in a bootloop, which is very different from the screen not coming on.
Folks need to stop saying "same problem", because it really never never never is. Just a minor detail or 2 that is different, makes a huge impact on the condition and the way forward.
Leave the phone on charger for several hours, and then hold power for 30 seconds of so, and see if you can get the screen to come on.
If the screen doesn't come on, there isn't much we can do.

redpoint73 said:
No, its not the same problem. The OP is in a bootloop, which is very different from the screen not coming on.
Folks need to stop saying "same problem", because it really never never never is. Just a minor detail or 2 that is different, makes a huge impact on the condition and the way forward.
Leave the phone on charger for several hours, and then hold power for 30 seconds of so, and see if you can get the screen to come on.
If the screen doesn't come on, there isn't much we can do.
Click to expand...
Click to collapse
Sorry I meant I am also getting the same screen with phone stuck in bootloop amd not moving beyond this screen.

sonalgirdhar said:
Sorry I meant I am also getting the same screen with phone stuck in bootloop amd not moving beyond this screen.
Click to expand...
Click to collapse
"completely conked off" (your previous words) is not a good description of the above. Misleading, really.
Hold the vol down button during the bootloop cycle. Don't let go until you are on the bootloader screen. Then try to connect with fastboot.

My HTC is having same error after Android 6.0 update.
It's not getting connected to pc.. I bought my phone in USA and now using it in UK.
Called HTC and they said they will not accept US phone for repair even though it's in warranty..

tushard007 said:
My HTC is having same error after Android 6.0 update.
It's not getting connected to pc.. I bought my phone in USA and now using it in UK.
Called HTC and they said they will not accept US phone for repair even though it's in warranty..
Click to expand...
Click to collapse
Hi.. Did u find any solution to the problem. The service center here also refused to take a phone bought outside india.

Hi..
Please find attached the result of 'fastboot getvar all'. i had also shared the same with HTCDev team and the reply is as below:
"Hello Sonal
I sincerely thank you for sending us the information that was requested . According to the information you have provided, I was able to identify the reason why the device can not receive updates at this time. For your device to without any problem , it must have all the original software or settings and STOCK.
To begin , let me explain how our devices are distributed to security S -ON to protect your settings and to ensure proper operation. Security on your device has been disabled ( S -OFF) which has allowed the following parameters change at this time prevent the upgrade is installed
cidnum : 11111111 < ---- this parameter will not get your device updates
Here are the options for you:
Option 1 - Return all device settings to their original settings or STOCK. - First you must change the parameters specified as these were originally. Once this is done, now again to contact STOCK install the operating system.At this time, HTC doesn't officially support obtaining S-Off on our devices. Having said that, I'll be happy to take a look at what's going on and at least point you in the right direction. I know this may cause some limitations in the assistance I am able to provide to you but I am more than happy to do what I can to assist you through your issue . We are happy if you contact us about any problems you might, in any part of their development process. .To begin with, the following websites are some examples where we recommend you start your research on S-Off. http://forums.xda-developers.com http://www.androidcommunity.com http://androidforums.com Please note the above web sites are not operated by HTC. We can not validate or guarantee the information contained therein.
Do not hesitate to reach out to us if you have any questions. You can contact us back via email, using the second link listed below (The one at the end of the sentence "To send a reply to this message, please click here"). "
Can you please help with the next steps to get the phone working again.

sonalgirdhar said:
Please find attached the result of 'fastboot getvar all'.
Click to expand...
Click to collapse
Flash the 6.12.401.4 RUU.
See the download in Post #3 of the following thread, and instruction in Post #17 of that thread: http://forum.xda-developers.com/htc-one-m8/general/marshmallow-6-0-update-htc-m8-european-t3296141
sonalgirdhar said:
i had also shared the same with HTCDev team and the reply is as below:
Click to expand...
Click to collapse
Asking HTC for support by sharing info that indicates your phone was modded, was a bad idea. Of course they are going to say "we don't support this" and "return the phone to stock".
No need to go back s-on or change CID. Just run the RUU as I mentioned.
---------- Post added at 10:06 AM ---------- Previous post was at 10:04 AM ----------
tushard007 said:
My HTC is having same error after Android 6.0 update.
It's not getting connected to pc..
Click to expand...
Click to collapse
USB connection issues are usually due to issues on the PC, not the phone.
Try a different cable, different USB port (as I suggested in a previous post). Install (or re-install) HTC Sync. You may even need to try a different PC (Win7 and USB 2.0 get the best results).
Also, bear in mind that phone needs to be in bootloader-fastboot mode, for fastboot commands to work. Booted into OS or recovery for adb to work.

redpoint73 said:
Flash the 6.12.401.4 RUU.
See the download in Post #3 of the following thread, and instruction in Post #17 of that thread: http://forum.xda-developers.com/htc-one-m8/general/marshmallow-6-0-update-htc-m8-european-t3296141
Asking HTC for support by sharing info that indicates your phone was modded, was a bad idea. Of course they are going to say "we don't support this" and "return the phone to stock".
No need to go back s-on or change CID. Just run the RUU as I mentioned.
---------- Post added at 10:06 AM ---------- Previous post was at 10:04 AM ----------
USB connection issues are usually due to issues on the PC, not the phone.
Try a different cable, different USB port (as I suggested in a previous post). Install (or re-install) HTC Sync. You may even need to try a different PC (Win7 and USB 2.0 get the best results).
Also, bear in mind that phone needs to be in bootloader-fastboot mode, for fastboot commands to work. Booted into OS or recovery for adb to work.
Click to expand...
Click to collapse
@redpoint73 Thank you so much, have been able to update the RUU. Updating apps now

Flashtool available for Xperia XZ Premium and XZ1 devices

According to XPERIAblog, now we're able to use Flashtool for our device.
Long-term Sony Xperia users will be very familiar with Flashtool, it has been the da facto method of flashing firmware of Xperia devices to a different region. It has been around since the advent of Sony’s Android Xperia phones, but support was not added for any of the 2017 Xperia devices.
However, Flashtool developer Androxyde has updated the application to version 0.9.24.2, which now includes support for the Xperia XZ Premium, Xperia XZ1 and Xperia XZ1 Compact. Do note though that this new version of Flashtool has moved from Java 8 to Java 9, so you will need to run a 64-bit operating system. If you want to download the new version, click here.
Click to expand...
Click to collapse
Source: http://www.xperiablog.net/2018/01/1...t-xperia-xz-premium-and-xz1-devices-0-9-24-2/

Rejoice! Thanks @Androxyde
EDIT: Relevant post: https://forum.xda-developers.com/showpost.php?p=75141403&postcount=3641
Gave my thanks there, although I first saw the news from the same source as OP as well and came here to find more info.

Great news ! Thanks !

Could someone help me understand what the advantages of Flashtool are over Newflasher? I used flashtool on my old z3c...but is there a good reason to switch if newflasher works well enough?

jrbmed08 said:
Could someone help me understand what the advantages of Flashtool are over Newflasher? I used flashtool on my old z3c...but is there a good reason to switch if newflasher works well enough?
Click to expand...
Click to collapse
I think it's just nice and convenient because it's a one-stop shop for flashing xperia devices... it includes xperifirm and such, and has checkboxes for you to remove userdata.sin etc, so you don't actually have to go and do it yourself. Probably just preference and habit. If you're totally fine with newflasher I don't think there's any difference.

I've tried unsucessfully to download 9.24.2 version, can you tell me why ?
Nothing happen when i click on "Get it".

francois64 said:
I've tried unsucessfully to download 9.24.2 version, can you tell me why ?
Nothing happen when i click on "Get it".
Click to expand...
Click to collapse
The "Get it" link links to the download page you're already on, of course "nothing happens".
You need to click on one of the 3 links with your OS description, like "Windows", then decide if you want to download via BT or file host.

OK thanks

My US version XZ1c arrived Wednesday afternoon and I'm fairly new to the whole flashing scene (unrootable Samsung phones and locked bootloaders all my Android life, yay....), so forgive my stupidity. I've followed the guide on XperiaFirmware.com up to part C, which says to install drivers for Flashtool. I believe I've got Flashtool working right now, but I don't know what else I'm supposed to do. Are the drivers located somewhere not on the site, or are they included in the 47.1.A.12.34 folder from XperiaFirmware? I see it contains the newflasher program in there, but I don't understand what the other files are for.

CMT 1412-4444 'Fours' said:
My US version XZ1c arrived Wednesday afternoon and I'm fairly new to the whole flashing scene (unrootable Samsung phones and locked bootloaders all my Android life, yay....), so forgive my stupidity. I've followed the guide on XperiaFirmware.com up to part C, which says to install drivers for Flashtool. I believe I've got Flashtool working right now, but I don't know what else I'm supposed to do. Are the drivers located somewhere not on the site, or are they included in the 47.1.A.12.34 folder from XperiaFirmware? I see it contains the newflasher program in there, but I don't understand what the other files are for.
Click to expand...
Click to collapse
In the install folder for the Flashtool should be a folder called Drivers. Inside that there is an .exe you should run that will install the drivers you need. When you run it you need to select the flashtool drivers from the option as well as the drivers for your model of phone, usually down towards the bottom of the list. If you are running Windows 10 then you will need to disable driver signature checking before trying to run this file. (boot into safe mode and look under advanced menu).
Download the firmware you want to install with Xperiafirm, put it in the flashtool firmware folder.
Run the program, slect the lightning bolt, select the firmware, press ok. It will then start building the image. Then it will ask you to connect your phone.
Make sure your phone is powered off completely. Then plug the USB in whilst holding the volume down button (the led should turn green), Flashtool will recognise the phone, you can let go of the volume button and let Flashtool do it's job.
Edit: having used both Newfalsher and Flashtool, I think Newflasher is easier, but you're already there now so you may as well carry on.

Didgesteve said:
In the install folder for the Flashtool should be a folder called Drivers. Inside that there is an .exe you should run that will install the drivers you need. When you run it you need to select the flashtool drivers from the option as well as the drivers for your model of phone, usually down towards the bottom of the list. If you are running Windows 10 then you will need to disable driver signature checking before trying to run this file. (boot into safe mode and look under advanced menu).
Download the firmware you want to install with Xperiafirm, put it in the flashtool firmware folder.
Run the program, slect the lightning bolt, select the firmware, press ok. It will then start building the image. Then it will ask you to connect your phone.
Make sure your phone is powered off completely. Then plug the USB in whilst holding the volume down button (the led should turn green), Flashtool will recognise the phone, you can let go of the volume button and let Flashtool do it's job.
Edit: having used both Newfalsher and Flashtool, I think Newflasher is easier, but you're already there now so you may as well carry on.
Click to expand...
Click to collapse
I went ahead with Newflasher since the guide is much easier. +1 Thanks

I recently used Flashtool to flash my USA-purchased XZ1C to the .75 Customised DE firmware, and the process was about as simple and straightforward as I can imagine. I also like that provision of the firmware locator is built-in to the Flashtool installation, and the downloaded firmware archive contains a script which puts everything into place for flashing. By default, all user data and settings appear to be maintained. The only thing that might be confusing is that the dialog that pops up indicating it's time to connect the phone only refers to 2011 and 2012 models (both X Compact and XZ1 Compact use the 2012 method). Otherwise, everything proceeds smoothly. Have others had similar positive (or negative) experiences with Flashtool?

pseudonym58 said:
By default, all user data and settings appear to be maintained.
Click to expand...
Click to collapse
So even the apps, data, etc. remains, like when you update OTA ? I am considering updating my (very outdated) firmware without waiting for it to come from Sony, but I don't want to reinstall and reconfigure everything.

@jeff9891
As I indicated previously, nothing seems to have been lost when I used flashtool to install firmware. Of course I can't guarantee that you'll have exactly the same experience, but I have updated both an Xperia xz1 Compact and an Xperia X compact and have not lost any data. In any case I would advise backing up with Xperia companion first.

Thanks, I'll try it this week-end and report, if no OTA update arrives beforehand.

I must be dumb, but I can't find XZ1C in the list in "Flashtool-drivers.exe". Flashtools thereforce recognizes some device is connected, yet it does not display the device's name like it is supposed to do so as far as I read in tutos (even if the program says "driver installed : true") :
Code:
09/008/2018 12:08:31 - INFO - Flashtool Version 0.9.24.4 built on 01-02-2018 22:15:00
(...)
09/009/2018 12:09:10 - INFO - Device connected with USB debugging off
09/009/2018 12:09:10 - INFO - For 2011 devices line, be sure you are not in MTP mode
09/025/2018 12:25:57 - INFO - List of connected devices (Device Id) :
09/025/2018 12:25:57 - INFO - - USB\VID_0FCE&PID_01F4\BH9043YQ9E Driver installed : true
09/025/2018 12:25:57 - INFO - List of ADB devices :
09/025/2018 12:25:57 - INFO - - none
09/025/2018 12:25:57 - INFO - List of fastboot devices :
09/025/2018 12:25:57 - INFO - - none

Sharing some XZ1C flashing process tips for those who may have to cope with the same problems I did.
1) There are no XZ1C dedicated drivers in the drivers.exe that comes with flashtools. Just select the generic "Flashmode drivers" in the list. Still necessary to install them before flashing, though.
2) It is normal that flashtools does not display your device name in its consol as it was supposed to do so with previous phones models. Source: https://www.youtube.com/watch?v=ctqKNAzrKpQ
3) Xperifirm (= the program to grab your phone's latest stock ROM from Sony) is integrated into flashtools. Click the "XF" logo in the top bar, then find your model and download it. It will automatically make it usable in flashtools without fiddling with the files.
4) Follow the general tutorial for flashing: https://forum.xda-developers.com/showthread.php?t=928343 . To enter flash mode with XZ1C, you can follow this tuto : https://www.youtube.com/watch?v=Eid4PApHffg Be aware that your screen will stay black in this mode, but your LED will turn green.
5) Once you plug the phone in flash mode, again, nothing will happen on the phone's screen, but you can follow the flashing on flashtools terminal. Do not be surprised (as I was) if the program does not indicate "flashing completed" or something like that. Just leave the phone and the computer until you obtain this (took like 10 minutes for me):
Code:
09/023/2018 17:23:49 - INFO - Sending Sync
09/026/2018 17:26:01 - INFO - Sync status : OKAY
09/026/2018 17:26:01 - INFO - Sending powerdown
09/026/2018 17:26:01 - INFO - powerdown status : OKAY
09/026/2018 17:26:05 - INFO - Device disconnected
09/026/2018 17:26:06 - INFO - Device connected in flash mode
Then you can just unplug it and turn it on.

jeff9891 said:
Sharing some XZ1C flashing process tips for those who may have to cope with the same problems I did.
[...]
Then you can just unplug it and turn it on.
Click to expand...
Click to collapse
Yes; one difference in my experience with flashtool might have been due to the fact that I had connected my XZ1C to my PC (Windows 10) using Xperia Companion first. I think that ensured that the proper Sony drivers would be in place before attempting to use flashtool. But I'm not sure.
In any case, I have restored the default USA firmware to the XZ1C, as using DE or UK, etc. seemed to restrict my ability to send group text messages (has to do with USA carrier protocols, I guess), and I don't need a fingerprint sensor at this time.

pseudonym58 said:
Yes; one difference in my experience with flashtool might have been due to the fact that I had connected my XZ1C to my PC (Windows 10) using Xperia Companion first. I think that ensured that the proper Sony drivers would be in place before attempting to use flashtool. But I'm not sure.
In any case, I have restored the default USA firmware to the XZ1C, as using DE or UK, etc. seemed to restrict my ability to send group text messages (has to do with USA carrier protocols, I guess), and I don't need a fingerprint sensor at this time.
Click to expand...
Click to collapse
I also used Xperia Companion beforehand on Windows 10, but I had to add the drivers nonetheless. Unsure of the reason it worked for you here. Future flashers will know both ways, though
With Customized_DE (before and after flashing), fingerprint sensor still works for me. Not quite sure, but I believe there are legal restrictions about that in the USA ? As for group text message, I have not tried yet. You mean sending a text to multiple people, or having actual synchronized group discussion using texts ? I thought it was impossible.

jeff9891 said:
[...] As for group text message, I have not tried yet. You mean sending a text to multiple people, or having actual synchronized group discussion using texts ? I thought it was impossible.
Click to expand...
Click to collapse
What I meant was:
Sending a text (with or without image) to a group of people, and have everyone see everyone's replies.
This seems only to be possible (when used in USA on AT&T carrier) when I have the default USA firmware flashed onto the phone. If I use the DE firmware, for instance, I can send a "mass message" to multiple recipients, but then cannot attach an image, and all subsequent replies are private, i.e. between two parties.