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I have an Xperia Play R800i (o2)
Hi, a few weeks after rooting my Xperia Play I left it in the drawer for 3 days and it went really cold , so when I switched it on my screen had a grey screen with lots and lots of different colored dots everywhere so I quickly unrooted the phone. I forgot to mention than when I rooted my phone I changed the CPU through an app.
It happened every 20 minutes and when it did happen I used to slide the game pad up or press the power button a couple of times and it would go back to normal. And a few days ago I restored my phone to factory settings and now I cant get to the home screen and I also tried updating it using PC Companion but it still shows the screen .
So could someone please tell me if this is a hardware or software issue.
My phone is still locked to o2, I haven't unlocked the boot loader. And my warranty is still valid. I was going to go to the o2 store but thought if someone knew how to fix this because it might have been my fault a little because of me changing the CPU
p.s. I am a newbie to rooting. I followed steps off the internet.
Please someone reply and help me quickly. :good:
Oh no
I just got the exact same problem mate.
I get a weird grey screen every 20 mins just like you mentioned. And the only way I can get back to the normal screen is by sliding up the gamepad.
The phone is still usable but damn it feels like it might be dead soon.
Just to be safe im not going to restore like you did.
Sent from my R800i using xda premium
sfex3best said:
Oh no
I just got the exact same problem mate.
I get a weird grey screen every 20 mins just like you mentioned. And the only way I can get back to the normal screen is by sliding up the gamepad.
The phone is still usable but damn it feels like it might be dead soon.
Just to be safe im not going to restore like you did.
Sent from my R800i using xda premium
Click to expand...
Click to collapse
Yes, you might as well not and I contacted o2 and now I am going to go to the o2 store and get it fixed. And you might as well get it repaired as soon as possible or it will worsen.
My phone was bought on Amazon. I'll have to try a local shop maybe. If that doesn't work in not sure what I'll do.
Although at the moment it's working fine only getting the fuzzy screen like 3 times a day.
Sent from my R800i using xda premium
I contacted Sony they said I should try repairing from the sony Ericsson pc suite. He also said if that doesn't work you can send it in to repair. I was told that if it's a hardware problem then they would repair it for free. But if it's a water damage or dropped phone problem it's unrepairable and they would charge me £10.
Pretty pleased with that actually because I'm almost certain my mobile wasn't damaged by a drop or water. So it has to be an hardware issue.
If not then well in screwed.
sfex3best said:
I contacted Sony they said I should try repairing from the sony Ericsson pc suite. He also said if that doesn't work you can send it in to repair. I was told that if it's a hardware problem then they would repair it for free. But if it's a water damage or dropped phone problem it's unrepairable and they would charge me £10.
Pretty pleased with that actually because I'm almost certain my mobile wasn't damaged by a drop or water. So it has to be an hardware issue.
If not then well in screwed.
Click to expand...
Click to collapse
was that suppose to be £10 or £100? ten seems to cheap but a hundred seems to expensive
Sent from my R800i using Tapatalk 2
It's 10 I said the exact same thing.
sfex3best said:
It's 10 I said the exact same thing.
Click to expand...
Click to collapse
lol ok
Sent from my R800i using Tapatalk 2
This is the hardware problem. This is the tape connecting the screen with pad issue. Buy new tape, change and everything will be ok.
Well I have sent it in to Sony now. I'm sure Sony will fix it right?
If they do send it back unrepaired then I may think of doing this myself.
sent from PC missing Xperia Play already.
sfex3best said:
Well I have sent it in to Sony now. I'm sure Sony will fix it right?
If they do send it back unrepaired then I may think of doing this myself.
sent from PC missing Xperia Play already.
Click to expand...
Click to collapse
I went to the o2 store on monday and today I got it back and they didn't charge me and it works fine and it also has 90 day warranty with it. It came really fast. So those on o2 with the warranty send it and they'll fix it. And those on other networks send it in to get it checked if it is under the warranty and for those who don't have a warranty or insurance or whatever then it will cost you.
......
badmansam said:
I went to the o2 store on monday and today I got it back and they didn't charge me and it works fine and it also has 90 day warranty with it. It came really fast. So those on o2 with the warranty send it and they'll fix it. And those on other networks send it in to get it checked if it is under the warranty and for those who don't have a warranty or insurance or whatever then it will cost you.
Click to expand...
Click to collapse
did they explain what is the problem with you xplay? my warrant has expired so i cant send it back anymore.
just looking for clues on what am i supposed to do with these phone.. very upset with the development
hi, so yeah there are a range of threads on the actual issue. I had though I was one of the lucky ones, but recently i have noticed a faint yellow spot in the middle of the screen. It's kinda annoying, but I don't know if its worth sending the phone in.
this is because I have had a bad experience with my xperia arc and the sony service centre in the uk. (they do fix the phone, but twice it has come with new issues caused by careless handling poorly reattached cover, screws loose and scratches etc.)
so I would like to know, from people who were also in this situation, do they repair the phone by replacing the screen or replace the whole handset? Because if its the former I don't know whether I will risk it...
I went to the shop and explained the problem, they said I was allowed to hand it in. 2 weeks later I got a call to say that the phone was in the shop, went to the shop and and got a whole new xperia s we are about 3 weeks later now and no problems so far, fingers crossed it will stay like that ;p
Sent from my LT26i using xda app-developers app
patato800 said:
I went to the shop and explained the problem, they said I was allowed to hand it in. 2 weeks later I got a call to say that the phone was in the shop, went to the shop and and got a whole new xperia s we are about 3 weeks later now and no problems so far, fingers crossed it will stay like that ;p
Sent from my LT26i using xda app-developers app
Click to expand...
Click to collapse
nice! the problem I have is that I won it off sony in a competition (this isn't a problem haha) but means the only option I have is to send it direct to sony
Sony UK flatly refuse to fix mine. I have asked on several occasions in the last 8 or 9 months and get various reasons why not.
I have been told I would have to pay as the handset only has a 6 month warranty. I was also told I would need to prove I had never exposed it to temperatures outside the specified range.
The so called experts in my local Sony place are total muppets, I have heard some pretty strange things while queuing, including some poor woman being told that the backlight on her TV was supposed to be dim to save power and if she couldn't see it properly she needed to make sure she was in a fairly dark room lol
I'm out on business next week so I'll be visiting a different Sony place.
Sent from my XperiaS via transwarp conduit.
I have a very good experience with sony(ericsson) assistance centre in rome .....
they repaired my vivaz 4 times for free [ in italy for the laws , there's a min. warranty for 2 years , ] , and only once i've paid 60 € ( about 45 £) for repair the lcd ..........
Now are 8 months i have yellow tint , and i don't know when take to assistance to repair it because i use my sxs everyday intensively
p.s. infact apple paid ( and I think will continue to pay ) a fine because they apply a standard 1 year warranty while the laws force to have a basic 2 year warranty
oddly enough
i bought the phone 7 months ago
1 month later the yellow tint appeared on my phone only on white pages (dont know if thats your case)
didnt bother to send it back to sony coz i know they suck
5 months later this yellow tint disappeared
odd
jojo1212 said:
oddly enough
i bought the phone 7 months ago
1 month later the yellow tint appeared on my phone only on white pages (dont know if thats your case)
didnt bother to send it back to sony coz i know they suck
5 months later this yellow tint disappeared
odd
Click to expand...
Click to collapse
Mine became less severe over time too.
Sent from my XperiaS via transwarp conduit.
On mine, yellow tint on the screen appears only when the phone is very hot and on white background.
It does not bother me very much. So I let it without repair.
that's weird because for me its the opposite, when I got the phone I made sure I didn't have the issue. It was only recently that I noticed it. I think I could probably live with it, the only thing Im thinking of is its resale value...
:| i let it be either.. didn't bother me too much.
phone replaced in one two days
I was facing the yellow tint problem also. Went to sony service center and was pleasantly surprised to get a new phone in two days.
randomboy said:
I was facing the yellow tint problem also. Went to sony service center and was pleasantly surprised to get a new phone in two days.
Click to expand...
Click to collapse
nice, what country do you live in? Also how long ago was this?
adsada arc said:
nice, what country do you live in? Also how long ago was this?
Click to expand...
Click to collapse
I have had a very minor issue with yellow tint on my handset for a few months, I have as of yet not return the phone for repair due to the possible 2 week wait for the repair here in France.
I would like to let everyone who is suffering with this issue that the .55 firmware from my personal experience makes the handset runs at 4/5 oC cooler and for me means I now hardly ever see the yellow tint appearing...:good:
sorry i am noob here, can anyone tell me what is yellow tint??i never kow this..
Realistically no one should suffer from it any more as far as I'm aware as it was a problem with the first batch off the line. It's since been fixed by Sony. I had to get mine swapped for new from Sony as it was a recognised issue. But i had it on the day of release
Sent from my Jellybean Xperia S
phyvax said:
sorry i am noob here, can anyone tell me what is yellow tint??i never kow this..
Click to expand...
Click to collapse
Yellow tint is a issue where when viewing certain shades of white certain patches of the screen would appear yellow ish (like a stain). Most people seemed to experience this in the same areas (down full length of the right hand side of the phone and a large patch in the middle above the tactile buttons)
I got my phone pre installed with ICS. so My Phone is a new one.... I have tested it every aspect. no tints
Hello everyone, im kinda sad/mad/idk, yesterday i was texting on my Xperia S, everything normal, when i got a text and i wanted to see it i noticed that the touch wasnt working, i tough well maybe it crashed, i did the power buton+ volume up, restarted all good, when it came to put the PIN the touch wasnt working at all, thats when my heart started beating very hard, i turned off waited, turn on and still nothing, touch wasnt working, i tough gonna try and repair with PC Companion, thats what i did, i did a backup of my data, then started the PC Companion, it repaired etc. when it was done, the touch was working i was like OH tnk you Lord! i choose my language, press OK, all good, it asked for my sim, i put my sim, it restarted, then the same ol happen, touch wasnt working, i did the same i had previously, but this time it didnt work at all.
I dont know what to do i mean, i live in Portugal, i got the Phone in UK, i know there r Sony Centers in Portugal, but i dont know if the Warranty will work?
I mean is there anything i can do?
would it be hardware problem or software?
Since it stoped working then when i run the repair it started working then it stoped again.
i Really love this Phone.
and i didnt had any yelow tint on my screen or my screen was hot, it was all normal.
Peace. Hope yall can help me
Could always try flashtool to put the latest 2.55 software on and see what happens?
Sent from my Jellybean Xperia S
Ben36 said:
Could always try flashtool to put the latest 2.55 software on and see what happens?
Sent from my Jellybean Xperia S
Click to expand...
Click to collapse
Unfortunaly i dont know how to do that.
and another question, doesnt this Mobile has the Sony Warranty?
Since the mobile never had any problem i never installed any costum ROM or unlocked the bootloader.
kaladoo said:
Unfortunaly i dont know how to do that.
and another question, doesnt this Mobile has the Sony Warranty?
Since the mobile never had any problem i never installed any costum ROM or unlocked the bootloader.
Click to expand...
Click to collapse
Just reflash the device using SEUS.
mracer164 said:
Just reflash the device using SEUS.
Click to expand...
Click to collapse
can you give me the Full name please so i can download it?
kaladoo said:
can you give me the Full name please so i can download it?
Click to expand...
Click to collapse
Sony ericcson update service (SEUS), but today the real name is sony update service (SUS),Or you can use pc companion
http://forum.xda-developers.com/showthread.php?t=1900091
Hit Thanks if I helped
panchuckles said:
Sony ericcson update service (SEUS), but today the real name is sony update service (SUS),Or you can use pc companion
Click to expand...
Click to collapse
Like i said, i used the PC companion and it updated all good, but the problem its still there, touch isnt working still.
DekinGBar said:
http://forum.xda-developers.com/showthread.php?t=1900091
Hit Thanks if I helped
Click to expand...
Click to collapse
Does it matter wich version of flashtool should i use?bc the version 9 its giving an error when i try to install
I tried that with flashtool but still it doesn work
the touch isnt working
I, m afraid it's hardware problem and you might have to get your Phone serviced.
Sent from my Xperia S using xda app-developers app
Just to say i managed to get my phone touch working without Sony or spending any money.
Thank for all the help.
Peace
Dial *#*#7378423#*#*
Go to service tests and touchscreen
Draw randomlines there
If they are not getting drawn
Its a hardware problm
Sent from my ST25i using Tapatalk 2
Share with Us how did you get it working so everyone with the same problem could solve it please
Sent from my Sony Xperia S rocking JB
Well since i got my xperia from UK, and i Live in Portugal, and i left the papers there, Sony would charge me to get my phone fixed, well out of frustration, and since my phone didnt had Warranty, i said "f*ck it", my phone never had the yelow tint thing, i never let it drop on the floor, always use cover and the screen thinggy. i Disasembly all the mobile, and i noticed that at the bottom, some pins were like bent, and i saw on youtube that the same thing had all pins right.(Sorry i dont know the name of the thing im talking, all i know its the 2 things on the bottom that connect the lcd to something). Anyways, with 1 lil screwdriver, i managed to put all the pins straight, then i mount all the mobile, and Voilla!!Touch was working, i was so Happy man, i would had paid alot of money for 1 lil thing, and im sure sony would say they changed the LCD.
Well i hope this helps some1, if ur phone isnt in Warranty, dont be afraid to disasemble it, u might save a FEW EUROS/DOLLARS/POUNDS.
Peace
kaladoo said:
Well since i got my xperia from UK, and i Live in Portugal, and i left the papers there, Sony would charge me to get my phone fixed, well out of frustration, and since my phone didnt had Warranty, i said "f*ck it", my phone never had the yelow tint thing, i never let it drop on the floor, always use cover and the screen thinggy. i Disasembly all the mobile, and i noticed that at the bottom, some pins were like bent, and i saw on youtube that the same thing had all pins right.(Sorry i dont know the name of the thing im talking, all i know its the 2 things on the bottom that connect the lcd to something). Anyways, with 1 lil screwdriver, i managed to put all the pins straight, then i mount all the mobile, and Voilla!!Touch was working, i was so Happy man, i would had paid alot of money for 1 lil thing, and im sure sony would say they changed the LCD.
Well i hope this helps some1, if ur phone isnt in Warranty, dont be afraid to disasemble it, u might save a FEW EUROS/DOLLARS/POUNDS.
Peace
Click to expand...
Click to collapse
Mine is having intermittent problems too. So frustrating when you can't do anything at all (can't receive calls!) when the screen stops responding. Will try opening it up and see if the "pins" are not straight.
Thanks.
DO NOT FLASH YOUR PHONE IF YOU DONT KNOW HOW! If you haven't flashed your phone or anything but using it normally, than you can just go to a Sony center, tell them that your touchscreen isn't responding.
If you haven't flashed your phone before, your warranty has NOT been void! So you can go to a Sony center with your warrant.
Sent from my LT26i using xda app-developers app
I request users to please check the screens closely of their Xperia ZL. Disable the "auto-brightness", keep the brightness to maximum and set the screen time out a little higher say 5 minutes. My Software version is 4.2.2. The screen FLICKERS. I had my previous Xperia ZL exchanged because of this problem and the "new" phone has the same issue. I am currently having a miserable experience with Sony and their service centers here in India. My previous ZL had a motherboard problem and I am not totally sure if the "new" one is really new or the old wine in a new bottle. If things persist like this I'll probably head to the consumer court.
Any inputs will be greatly appreciated.
A320232 said:
I request users to please check the screens closely of their Xperia ZL. Disable the "auto-brightness", keep the brightness to maximum and set the screen time out a little higher say 5 minutes. My Software version is 4.2.2. The screen FLICKERS. I had my previous Xperia ZL exchanged because of this problem and the "new" phone has the same issue. I am currently having a miserable experience with Sony and their service centers here in India. My previous ZL had a motherboard problem and I am not totally sure if the "new" one is really new or the old wine in a new bottle. If things persist like this I'll probably head to the consumer court.
Any inputs will be greatly appreciated.
Click to expand...
Click to collapse
I did and no flicker for me.
danieldp1990 said:
I did and no flicker for me.
Click to expand...
Click to collapse
Then surely it's a case of me being conned.
No problem on mine either. Please do note that there have been some reports from Z/ZL users having screen flickering experience after upgrading to 4.2.2.
obborr said:
No problem on mine either. Please do note that there have been some reports from Z/ZL users having screen flickering experience after upgrading to 4.2.2.
Click to expand...
Click to collapse
Hmmm the problem seems to come and go. But my previous ZL had a motherboard issue as confirmed by SONY. As I'm typing this message, there's no flickering at all. I am confused. I want to get things right within the warranty period.
A320232 said:
Hmmm the problem seems to come and go. But my previous ZL had a motherboard issue as confirmed by SONY. As I'm typing this message, there's no flickering at all. I am confused. I want to get things right within the warranty period.
Click to expand...
Click to collapse
Yes, it is very frustrating. Some just restart their phone and the problem is just gone. Some experience the problem again after a few days. And not many people have this problem. So, we can't tell right now if the problem comes from the new firmware or from the hardware itself.
When I keep brightness full n that brightness slider is on screen it flickers once while rotating the screen.. When I remove that brightness slider n go to main settings menu no flickering occurs also when auto rotate off no flicker...i thing but I never use full brightness n moreover it flickers just once before rotating so I guess nothing much to worry.
India ZL 6502
Sent from my C6502 using xda premium
No issues here, C6503 4.2.2.
it happened to me one time
after I updated to 4.2.2
unmaskedfalesh said:
When I keep brightness full n that brightness slider is on screen it flickers once while rotating the screen.. When I remove that brightness slider n go to main settings menu no flickering occurs also when auto rotate off no flicker...i thing but I never use full brightness n moreover it flickers just once before rotating so I guess nothing much to worry.
India ZL 6502
Sent from my C6502 using xda premium
Click to expand...
Click to collapse
Thanks everyone..
Hmm btw another question, the replacement unit I got comes loaded with those wallpapers one usually sees in demo units. Here, the ones in the last few rows. Please check this link :
http://forum.xda-developers.com/showthread.php?t=2152482
And is it true that it's not possible to get a SIM running in demo units? I am able to make and receive calls but, for some reason I'm getting a feeling that the replacement I got is a demo unit. The IMEI number on the box and that of the phone are the same but the box does not contain the charger, earphones and the USB cable.
BTW, what I mean by flickering is CONTINUOUS faint flickering of the screen. On the entire screen. The screen shivers!
A320232 said:
Thanks everyone..
Hmm btw another question, the replacement unit I got comes loaded with those wallpapers one usually sees in demo units. Here, the ones in the last few rows. Please check this link :
http://forum.xda-developers.com/showthread.php?t=2152482
And is it true that it's not possible to get a SIM running in demo units? I am able to make and receive calls but, for some reason I'm getting a feeling that the replacement I got is a demo unit. The IMEI number on the box and that of the phone are the same but the box does not contain the charger, earphones and the USB cable.
Click to expand...
Click to collapse
charger battery earphones have separate warranty (6 months) so probably thats y not included .. besides u only exchanged the phone and not everything right
demonicjas said:
charger battery earphones have separate warranty (6 months) so probably thats y not included .. besides u only exchanged the phone and not everything right
Click to expand...
Click to collapse
Yes only the phone was replaced by them. But, the flickering comes and goes. I am having a horrible time here. Is there any chance of a refund? Worst case, I will ask them to give me an XZ as I have lost all faith in ZL anymore.
Every xperia has a demo installed in the phone..it has a demo folder somewhere inside the internal memory which contains the video demo file I foud out when I was exploring the internal memory n there is some code to activate demo on the phone all phones so no need to worry abt that n regarding only getting phone...its policy that company will exchabge obly things that u have problems with...since you had problem in phone and not in accessories so they sent you only phone nothing much I myself got replacement for faulty led indicator n they replaced only phone...
Sent from my C6502 using xda premium
---------- Post added at 09:08 PM ---------- Previous post was at 09:01 PM ----------
I tried again but it doesnot flicker at all...and do u keep brightness full all the tym...bcz its so bright even at 50% . I keep mine at 17% with auto brightness on..moreover if its bothering you y dont u demand to talk to one of the company executive n tell them issue they might offer you another device n this time after checking every thing accept the device n about Z Its kinda waste to get that cause it has much more problems n bugs than zl...search the forum u will find a plenty n I dont think you will want more problems
Sent from my C6502 using xda premium
unmaskedfalesh said:
Every xperia has a demo installed in the phone..it has a demo folder somewhere inside the internal memory which contains the video demo file I foud out when I was exploring the internal memory n there is some code to activate demo on the phone all phones so no need to worry abt that n regarding only getting phone...its policy that company will exchabge obly things that u have problems with...since you had problem in phone and not in accessories so they sent you only phone nothing much I myself got replacement for faulty led indicator n they replaced only phone...
Sent from my C6502 using xda premium
---------- Post added at 09:08 PM ---------- Previous post was at 09:01 PM ----------
I tried again but it doesnot flicker at all...and do u keep brightness full all the tym...bcz its so bright even at 50% . I keep mine at 17% with auto brightness on..moreover if its bothering you y dont u demand to talk to one of the company executive n tell them issue they might offer you another device n this time after checking every thing accept the device n about Z Its kinda waste to get that cause it has much more problems n bugs than zl...search the forum u will find a plenty n I dont think you will want more problems
Sent from my C6502 using xda premium
Click to expand...
Click to collapse
I have done all possible things from my end. My first ZL had a motherboard problem and after much argument, I got the replacement which isn't any better. They initially wanted to replace the motherboard only but I rejected it. I had asked for a completely new phone.
I usually keep the display at "auto". But now, I have kept it at "max" to check if the flickering occurs. It comes and goes. I last saw the flickering today morning. I will ask for a refund since I cannot keep a faulty product. And, I agree with you about ZL>Z in many aspects. This phone fits my requirements perfectly but what I have been going through over the past few days...a real nightmare.
No Flicker Here. Sony Xperia ZL C6506 running latest update 4.2
A320232 said:
I have done all possible things from my end. My first ZL had a motherboard problem and after much argument, I got the replacement which isn't any better. They initially wanted to replace the motherboard only but I rejected it. I had asked for a completely new phone.
I usually keep the display at "auto". But now, I have kept it at "max" to check if the flickering occurs. It comes and goes. I last saw the flickering today morning. I will ask for a refund since I cannot keep a faulty product. And, I agree with you about ZL>Z in many aspects. This phone fits my requirements perfectly but what I have been going through over the past few days...a real nightmare.
Click to expand...
Click to collapse
i understand your problem like you i am too a little touchy about my devices faults..then its better you directly demand talking to one of the executive manager. bt sad to say ,i dont think they will refund.and this time if they exchange ask a sealed box.
It's 100% related to the 4.2.2 update, so be comforted it's not in anyway hardware related. This was one of the primary reasons I downgraded back to 4.1.2.
spielnicht said:
It's 100% related to the 4.2.2 update, so be comforted it's not in anyway hardware related. This was one of the primary reasons I downgraded back to 4.1.2.
Click to expand...
Click to collapse
The problem is temporarily solved with a fresh install of the 4.2.2 update and then randomly comes again. I do not know what to do. I am forced to run to the service centers time and again. Is there any way to downgrade to 4.1.2 without losing the warranty?
Yes, you can downgrade back to stock 4.1.2 firmware, many of us have done it (flickering was one of biggest reasons). It will keep your warranty 100% intact since the bootloader isn't touched. Remember, only unlocking your bootloader voids your warranty, and you're not doing that here. You're simply using a 3rd party tool (Flashtool) in place of Sony's PCC/SUS tool to flash a 100% stock Sony ROM.
Just follow these instructions I posted last week: http://forum.xda-developers.com/showthread.php?t=2342680
A320232 said:
The problem is temporarily solved with a fresh install of the 4.2.2 update and then randomly comes again. I do not know what to do. I am forced to run to the service centers time and again. Is there any way to downgrade to 4.1.2 without losing the warranty?
Click to expand...
Click to collapse
I will atach photos of the problem, and is there any way whic could help me, it look like some pixels are freezed. This is most noticable on gray color.
james_007 said:
I will atach photos of the problem, and is there any way whic could help me, it look like some pixels are freezed. This is most noticable on gray color.
Click to expand...
Click to collapse
It is a screen burn ,i have tried to solve problem with Screen Burn-in Tool app from Play Store
but no success,this problem have also few my friends with lg g4,i newer buy any lg phone again, lg is better to produce tv sets and wasmachines because as phone manufactures sucks.
Same issue here too, it isn't necessarily burn in, more image retention I guess which tends to happen to some LCD's, tried all sorts of things to fix it, if anyone knows how to fix this that would be awesome
Guess we'll have to either get the device replaced or replace the LCD
BrandonSingh said:
Same issue here too, it isn't necessarily burn in, more image retention I guess which tends to happen to some LCD's, tried all sorts of things to fix it, if anyone knows how to fix this that would be awesome
Guess we'll have to either get the device replaced or replace the LCD
Click to expand...
Click to collapse
If it's retention the LCD won't have to be replaced. Just wait a little, and it's gone.
And it inst always there, it knows to disaper.
And one more thing, it constantly changin, for example now i see 12:30, and for 2 minutes i will see 12:32, not one picture burned in.
Sorry for my English, i hop you will understand what i trying to say.
Pfeffernuss said:
If it's retention the LCD won't have to be replaced. Just wait a little, and it's gone.
Click to expand...
Click to collapse
Its pretty bad retention if thats the case, not permanent...only really see it on grayish backgrounds....Ive left the phone off for days...switched it back on and within a matter of minutes my status bar is burned in lol
Same problem here pink burn that appears only on gray with a few minutes of use.
I was wondering if its just my device or not.
And now that i know that is the case i guess switching the phone display will not solve it.
I am getting this issue as well. Pinkish tint (when there is a light grey background) and image retention on the top of the screen and I can see those little icons. Did you get the problem after motherboard replacement due to bootloop issue? I am regretting my decision in purchasing LG G4.. :crying:
xzfzx said:
Same problem here pink burn that appears only on gray with a few minutes of use.
I was wondering if its just my device or not.
And now that i know that is the case i guess switching the phone display will not solve it.
Click to expand...
Click to collapse
It is the display, friend of mine replaced his and he no longer had this issue.
I think he ordered a $70 USD replacement off Amazon and did it himself since LG requested for him to send the phone to Taiwan.
windozeanti said:
I am getting this issue as well. Pinkish tint (when there is a light grey background) and image retention on the top of the screen and I can see those little icons. Did you get the problem after motherboard replacement due to bootloop issue? I am regretting my decision in purchasing LG G4.. :crying:
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Click to collapse
To be honest it does not really bother me,the only thing is that i can not put a gray wallpaper :/.
And when you mention this i think it actually started only after i got my motherboard replaced because of the bootloop but i might just did not notice until than..
And no regreting is needed alot of people that i know with s6 are not so happy about it..and the only other option was m9...so.....if you like me and had no choice the g4 was the smartest choice lol and i am quite happy with it...
BrandonSingh said:
It is the display, friend of mine replaced his and he no longer had this issue.
I think he ordered a $70 USD replacement off Amazon and did it himself since LG requested for him to send the phone to Taiwan.
Click to expand...
Click to collapse
Well i was talking about that, if you would give your phone to lg they will replace with the same display..so i dont see the point...
And the replacement displays you cant tell how are they as in brightness battery drain and color accuracy...
I guess if it will get worse than i will probably replace it..for now its fine enough lol
xzfzx said:
Well i was talking about that, if you would give your phone to lg they will replace with the same display..so i dont see the point...
And the replacement displays you cant tell how are they as in brightness battery drain and color accuracy...
I guess if it will get worse than i will probably replace it..for now its fine enough lol
Click to expand...
Click to collapse
Meh...it's really not a huge problem lol, it grew on me after some time and it doesn't bother me anymore
Hasn't gotten worse over the past 6-ish months or so, so I guess it'll stay this way
I'm from Jamaica so sending it to Taiwan is going to be a bit of a problem
But as for the replacement part, I definitely get what you're saying, I asked my friend about his for the purpose of this thread and he told me that the battery life is the same, brightness/quality is similar to the original display, worse case scenario if you need to change the screen I'd say go for it.
workaround
james_007 said:
I will atach photos of the problem, and is there any way whic could help me, it look like some pixels are freezed. This is most noticable on gray color.
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Click to collapse
I have found a some kind temporary workaround ( i don't know is that correct language expression in english so sorry for that )
Mainly here is what I did : I have flash latest SUPERXE kernel for stock rom android 6.0 from here , after flash from Play Store I have installed app Kernel Adiutor ,from the drop-down menu selected Screen section and aply this settings :
RED=230
GREEN=235
BLUE=235
Minimum RGB Value=35
Saturation Intensity= 30
Screen Hue=0
Screen Value= 125
Screen Contrast=127
After this no more red colored retention on gray background,not even in TWRP recovery.
This solution is only for rooted devices with unlocked bootloader,I hope this will help You
After kernel installation i have run few times antutu benchmark,so maybe this is also have influence on screen refresh.
redentor666 said:
I have found a some kind temporary workaround ( i don't know is that correct language expression in english so sorry for that )
Mainly here is what I did : I have flash latest SUPERXE kernel for stock rom android 6.0 from here , after flash from Play Store I have installed app Kernel Adiutor ,from the drop-down menu selected Screen section and aply this settings :
RED=230
GREEN=235
BLUE=235
Minimum RGB Value=35
Saturation Intensity= 30
Screen Hue=0
Screen Value= 125
Screen Contrast=127
After this no more red colored retention on gray background,not even in TWRP recovery.
This solution is only for rooted devices with unlocked bootloader,I hope this will help You
After kernel installation i have run few times antutu benchmark,so maybe this is also have influence on screen refresh.
Click to expand...
Click to collapse
@redentor666
thanks man thanks sooooooooooooo much
It is a hardware issue. I got a new screen from the service centre.
redentor666 said:
I have found a some kind temporary workaround ( i don't know is that correct language expression in english so sorry for that )
Mainly here is what I did : I have flash latest SUPERXE kernel for stock rom android 6.0 from here , after flash from Play Store I have installed app Kernel Adiutor ,from the drop-down menu selected Screen section and aply this settings :
RED=230
GREEN=235
BLUE=235
Minimum RGB Value=35
Saturation Intensity= 30
Screen Hue=0
Screen Value= 125
Screen Contrast=127
After this no more red colored retention on gray background,not even in TWRP recovery.
This solution is only for rooted devices with unlocked bootloader,I hope this will help You
After kernel installation i have run few times antutu benchmark,so maybe this is also have influence on screen refresh.
Click to expand...
Click to collapse
This worked for me, too Thanks for sharing.
Anyway I will try warranty soon.
Dear guys, 12/2015 I have same issue that burning, my local warranty service ok change a new LCD, it is very OK after replacement, no burn any more. But after 6 months the same issue come back, it is hardware issue. LG always have issue about hardware in flagship more than other competitor.
Not a G4 owner but I have used a G4 before as well as a V10 and a G5, currently own the V10. This issue is present on all three devices and isn't a question of if it will happen, it's a matter of when it will happen. I noticed this issue with my display a few months ago and the entire affected area has a weird yellowish hue to it which is most noticeable on a lighter grey hue and as of now have grown used to it to a degree: still annoys me a bit. Also had a friend whom I recommended the G4 to and he had this issue with retention since he got it though he barely notices it since his phone is almost always set at 0% brightness
Anyways, at this point the main cause for this as I've said in a couple of threads is the display technology itself. I'm guessing this is one of the side effects Quantum Display has for offering near-amoled quality with vivid colors and blacks in comparison to regular LCD panels. Basically, even replacing the display is a temporary issue and still a lottery as you may get one with no issues until a year later or one that already has retention out of the box.
At this point, I might even tolerate amoled displays or non-Quantum Display lcd panels but it's too bad LG makes great phones. Oh well, just another thing to keep in mind when getting a phone from LG
xzfzx said:
To be honest it does not really bother me,the only thing is that i can not put a gray wallpaper :/.
And when you mention this i think it actually started only after i got my motherboard replaced because of the bootloop but i might just did not notice until than..
And no regreting is needed alot of people that i know with s6 are not so happy about it..and the only other option was m9...so.....if you like me and had no choice the g4 was the smartest choice lol and i am quite happy with it...
Well i was talking about that, if you would give your phone to lg they will replace with the same display..so i dont see the point...
And the replacement displays you cant tell how are they as in brightness battery drain and color accuracy...
I guess if it will get worse than i will probably replace it..for now its fine enough lol
Click to expand...
Click to collapse
I started getting this burn in and i am 95% sure that it didn't happen before. My G4 was in bootloop so i sent it back and i think that they replaced motherboard. After about 2 months of usage i started noticing this and as i said i am 95% sure that it didn't happen before motherboard was replaced, only if i didn't realise that but i am sure there was not this problem. :/ :/ :/ Is it actually possible that it is coz of motherboard replacement and that it can't be fixed even if i replace screen?!?! ((
FeederEater said:
I started getting this burn in and i am 95% sure that it didn't happen before. My G4 was in bootloop so i sent it back and i think that they replaced motherboard. After about 2 months of usage i started noticing this and as i said i am 95% sure that it didn't happen before motherboard was replaced, only if i didn't realise that but i am sure there was not this problem. :/ :/ :/ Is it actually possible that it is coz of motherboard replacement and that it can't be fixed even if i replace screen?!?! ((
Click to expand...
Click to collapse
It's not a motherboard issue but a display issue. With the G4, V10, and G5, there will be displays that will have retention out of the box or in a matter of a few months and then those who don't get it until 2 years into use or in fact, never at all. Only solution is replacing the display but that's a bit of a lottery in it of itself as you don't know if it won't have its own issues and I'd imagine constantly buying new LCD digitizers to grow costly that you might as well just buy a new phone altogether.
Bluelight Filter
Try " Bluelight Filter " app from Google store , I had the same problem until I used the app .