Hey guys & girls, I'm gonna make it quick:
I need to send my Gnex in.. It has some screen problems, which aren't major.. But annoying in time...
My question is, since the Gnex is taken down from the store, how long will Google/Samsung repair it?
I'm curios, because when I'll wait, I'm scared if my carrier (where I send it from) will say they don't repair the phone cause it's too old... Or is there no "too old device" .. Maybe some people with older devices have some experience..
Thank you in advance.
Sent from my Galaxy Nexus using xda premium
Standard 1 year from purchase warranty.
I think I should mention that I'm from Germany, and bought it with a 2 year contract at o2...
Sent from my Galaxy Nexus using xda premium
fushla said:
I think I should mention that I'm from Germany, and bought it with a 2 year contract at o2...
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
Still 1 year. Unless your carrier offered insurance and you took them up on it.
Okay thank you so I got some time ^^
Sent from my Galaxy Nexus using xda premium
063_XOBX said:
Still 1 year. Unless your carrier offered insurance and you took them up on it.
Click to expand...
Click to collapse
Well in many European countries (germany included apparently) you are ensured a 2 year warranty by law, which they would have to obey if they sold the product in that country, insurance or not.
So if it's within this time, the carrier, who is the seller in this case would be obligated to either repair it, give you a new product and if the product is out of production, they would have to give you something similar or better.(the time in which the product is produced and sold can not limit this)
mortenmhp said:
Well in many European countries (germany included apparently) you are ensured a 2 year warranty by law, which they would have to obey if they sold the product in that country, insurance or not.
Click to expand...
Click to collapse
Hmmm.. Okay.. I need to check this, ..
Sent from my Galaxy Nexus using xda premium
Just contact the carrier, they will know how to handle it.
Yeah, but I thought I'll get in troubles when I say "I have a defective device, but I only send it in when it's broken" ..
I know I don't have to say it that way, but even the question how they handle it would make them suspicious..
Sent from my Galaxy Nexus using xda premium
fushla said:
Yeah, but I thought I'll get in troubles when I say "I have a defective device, but I only send it in when it's broken" ..
I know I don't have to say it that way, but even the question how they handle it would make them suspicious..
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
Just say you're having some minor issues and want to know how long you van put off the repair since you'd be without a phone during it.
063_XOBX said:
Just say you're having some minor issues and want to know how long you van put off the repair since you'd be without a phone during it.
Click to expand...
Click to collapse
Okay, I call them next week thank you sir!
Sent from my Nexus 7 using xda premium
Related
I got it from Amazon today in one day shipping. Just installed my apps and love the phone already. My gs2 needs to go now.
I have two question though.
1. Do they have only one version everywhere? I know the cdma version is a different one, but are all the gsm ones alike?
2. In case I need to get warranty on this, will Samsung be providing it in USA?
Sent from my Galaxy Nexus using xda premium
Yes and no. All GSM models are the same pentaband phones.. and as for warranty your guess is as goof as mine
Sent from my Galaxy Nexus using xda premium
I ordered through negri and they handle all warranty claims. Not sure how Amazon does it.
Sent from my Galaxy Nexus using XDA App
brian85 said:
I ordered through negri and they handle all warranty claims. Not sure how Amazon does it.
Sent from my Galaxy Nexus using XDA App
Click to expand...
Click to collapse
OK, I'll probably never need it but it's always nice to know that the phone is covered. Lucky you! May be I'll talk with Amazon regarding this. Thanks a lot for nice replies.
Sent from my Galaxy Nexus using xda premium
ceo.mtcl said:
OK, I'll probably never need it but it's always nice to know that the phone is covered. Lucky you! May be I'll talk with Amazon regarding this. Thanks a lot for nice replies.
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
You may have extra luck because Amazon is good with customer service. But they probably sourced it from one of the UK importers, so that hurts your chances also. Most people are saying that the imported versions have no explicit warranty in the states.
martonikaj said:
You may have extra luck because Amazon is good with customer service. But they probably sourced it from one of the UK importers, so that hurts your chances also.
Click to expand...
Click to collapse
yes, actually the order fulfillment its through Amazon but it its from third party seller. But the seller has pretty good reviews. I'm gonna send him a message to know more about it. Can I buy Att warranty on it anyhow?
Sent from my Galaxy Nexus using Tapatalk
ceo.mtcl said:
yes, actually the order fulfillment its through Amazon but it its from third party seller. But the seller has pretty good reviews. I'm gonna send him a message to know more about it. Can I buy Att warranty on it anyhow?
Sent from my Galaxy Nexus using Tapatalk
Click to expand...
Click to collapse
There are a couple threads about warranties. I think people said you can get Asurion (or any other 3rd party, probably) insurance... not sure though.
Looking to get my hands on another Nexus after mine slipped and fell into the ocean last night. Too much liquor I suppose... You guys know anywhere cheaper than here: http://www.amazon.com/gp/browse.html?ie=UTF8&marketplaceID=ATVPDKIKX0DER&me=A1QPS08K9FKKNF
I ordered mine from here but it was $10 more when I bought it. Fast shipping and what I got was a brand new condition unit with all accessories. Nothing wrong with it whatsoever that I can tell.
http://www.ebay.com/itm/Open-Box-Un...Cell_Phones&hash=item20c0b65166#ht_1264wt_905
I don't think you'll find them any cheaper. But if you want it you'd better hurry as there are only 4 left in stock and they sell em fast.
Pay the extra and get from negri or expansys so you have warranty. If you buy from Amazon or newegg you'll only have the return or maybe just exchange period as your warranty.
Sent from my Galaxy Nexus using xda premium
I bought mine brand new on eBay for $588
@rbiter said:
Pay the extra and get from negri or expansys so you have warranty. If you buy from Amazon or newegg you'll only have the return or maybe just exchange period as your warranty.
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
If you live in the US, you'll currently have zero warranty on the Galaxy Nexus, regardless of where you buy it.
ScooterG said:
If you live in the US, you'll currently have zero warranty on the Galaxy Nexus, regardless of where you buy it.
Click to expand...
Click to collapse
Try again.
Sent from my Galaxy Nexus using xda premium
it's weird that the gsm model is still so pricey considering that you can get the lte model off of craigslist under $500 now.
@rbiter said:
Try again.
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
OK, I exaggerated. You get 15 days of warranty where you can exchange the phone. After that, you're left with a likely UK phone in the US trying to get support from Samsung. Ain't happening.
ScooterG said:
OK, I exaggerated. You get 15 days of warranty where you can exchange the phone. After that, you're left with a likely UK phone in the US trying to get support from Samsung. Ain't happening.
Click to expand...
Click to collapse
Still try again. Some of us ordered from expansys and negri for a reason. We might have to wait but we have warranty. Cheaper is not always better in this case. Thats why coreyl is laying down awesome customer service in the expansys thread.
Sent from my Galaxy Nexus using xda premium
Also because of expansys's exceptional customer service i am going to order my car dock from them. They goofed on some orders and coreyl went above and beyond making up for it. Ordering a couple accessories at a premium is the only other way to thank them.
Sent from my Galaxy Nexus using xda premium
@rbiter said:
Still try again. Some of us ordered from expansys and negri for a reason. We might have to wait but we have warranty. Cheaper is not always better in this case. Thats why coreyl is laying down awesome customer service in the expansys thread.
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
Yeah I'm probably just gonna buy it from Negri again. They were top notch first time around. Just need to find a decent coupon now and I'll be good to go.
Guys does the LTE version can be unlocked and used with free sim all over the world ? im currently in the US but in my country we alredy have diffrent 4G providers, it should work then right?
vitalero said:
Guys does the LTE version can be unlocked and used with free sim all over the world ? im currently in the US but in my country we alredy have diffrent 4G providers, it should work then right?
Click to expand...
Click to collapse
Nope Verizon CDMA handset only. The GSM version would be required for elsewhere
Willieumm said:
I ordered mine from here but it was $10 more when I bought it. Fast shipping and what I got was a brand new condition unit with all accessories. Nothing wrong with it whatsoever that I can tell.
http://www.ebay.com/itm/Open-Box-Un...Cell_Phones&hash=item20c0b65166#ht_1264wt_905
I don't think you'll find them any cheaper. But if you want it you'd better hurry as there are only 4 left in stock and they sell em fast.
Click to expand...
Click to collapse
This is expansys.
Sent from my Galaxy Nexus using XDA App
Could you not just buy off contract from Verizon (yeah, $649.99 ) but still have the 1 year warranty?
Dan76 said:
Could you not just buy off contract from Verizon (yeah, $649.99 ) but still have the 1 year warranty?
Click to expand...
Click to collapse
You can't buy a GSM phone from Verizon
Sent from my Galaxy Nexus using xda premium
joshnichols189 said:
You can't buy a GSM phone from Verizon
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
...didn't realize it was a GSM we're looking for... my mistake.
You can find it in the $500 range used...
Have you checked CL
I'm currently an owner of an htc amaze 4g. Ive seen people exchange from the htc amaze to the Samsung galaxy s2. I just want to know how I could do that? I'm really getting tired of the problem that this phone has. I really want a Samsung galaxy s2. What's the easiest way to do that? Should I just buy a new one? :/.
Thank you for reading this.
Sent from my HTC_Amaze_4G using xda premium
I traded my amaze on Craigslist for one.
Sent from my SGH-T989 using xda premium
OP if you bought it w/in 14 days you can exchange it. I did.
Can you still use the 1 year warranty and tmobile warranty after you buy one on craigslist?
Sent from my HTC_Amaze_4G using xda premium
elbarto7 said:
OP if you bought it w/in 14 days you can exchange it. I did.
Click to expand...
Click to collapse
Ive had mine for 2 months.
Sent from my HTC_Amaze_4G using xda premium
jsalazarcervantes said:
Ive had mine for 2 months.
Sent from my HTC_Amaze_4G using xda premium
Click to expand...
Click to collapse
What problems are you experiencing specifically? Screen dust?
jordanishere said:
What problems are you experiencing specifically? Screen dust?
Click to expand...
Click to collapse
lol everyone says that. well the i cant put a case on because it makes the wifi signal weaker, the flash messes up the pictures at night, the faceplate creaks when you put pressure on it(its very loud) and haptic keys on the bottom of the screen bleed through the screen of the phone so you can see it lighter on the bottom of the phone. that's a problem with all of the htc amaze. im just tired of all of those problems. i love htc sense though :/. is there any way to put htc sense on the samsung galaxy s2?
jsalazarcervantes said:
Can you still use the 1 year warranty and tmobile warranty after you buy one on craigslist?
Sent from my HTC_Amaze_4G using xda premium
Click to expand...
Click to collapse
Officially? No. However I bought a sensation on Craigslist and it stopped charging after a month. I think I broke the charging port. I went to t mobile chat and told them. At one point I was asked where I got the phone. I lied and told them from t mobile and they replaced it with the amaze. My old sgs4g I Gabe to my wife who is on her own plan and she started having software issues so she called t mobile up and had that replaced.
Sent from my SGH-T989 using xda premium
If.you.go.through three.or.mote warranty exchanges in 90days or less, you are offered an alternate exchange. A new phone but there is no.guarantee it'll be the sgs2.
Message relayed from the dark side.
Exodian said:
Officially? No. However I bought a sensation on Craigslist and it stopped charging after a month. I think I broke the charging port. I went to t mobile chat and told them. At one point I was asked where I got the phone. I lied and told them from t mobile and they replaced it with the amaze. My old sgs4g I Gabe to my wife who is on her own plan and she started having software issues so she called t mobile up and had that replaced.
Sent from my SGH-T989 using xda premium
Click to expand...
Click to collapse
Ohh alright. Let's say I exchange the phone with a sgs2 on craigslist. If the phone breaks and take it to tmobile do I just tell them that I bought it there and I should be off the hook?
Sent from my HTC_Amaze_4G using xda premium
Well if it breaks such as physicoal damage no because that goes through insurance. If its anything related to.manufacturers defect such as rebooting or freezing then yes they'll help you out.
jsalazarcervantes said:
Ohh alright. Let's say I exchange the phone with a sgs2 on craigslist. If the phone breaks and take it to tmobile do I just tell them that I bought it there and I should be off the hook?
Sent from my HTC_Amaze_4G using xda premium
Click to expand...
Click to collapse
Message relayed from the dark side.
jsalazarcervantes said:
i love htc sense though :/. is there any way to put htc sense on the samsung galaxy s2?
Click to expand...
Click to collapse
hahaha that made my day. Im pretty sure no dev will want to attempt this. TW is so much better than Sense.
What do you like about sense? Some things you can get back such as home screen movements animation and weather widget
Sent from my SGH-T989 using XDA App
chib1panda said:
If.you.go.through three.or.mote warranty exchanges in 90days or less, you are offered an alternate exchange. A new phone but there is no.guarantee it'll be the sgs2.
Message relayed from the dark side.
Click to expand...
Click to collapse
That is not ture anymore. I went through 4 HTC Sensations and the current one is having issues, and they will not replace it with a different model. I've tried multiple agents and pleaded at several stores.
Well was it within 90 days or less. Its in their policy. They are probably untrained or overlooking it. I have done this on two occassions. You can always have them transfer you to retention. Or if you complain hard enough you can initiate them to look at their policy. My wife has the mytouch 4g and had some freezing issues last month. She went through two exchagnes in a matter of weeks. The Rep told her at both the store while I was there and one on chat that if she specifically had three or more exchanges for the same device within 90 days an alternate phone would be offered. It is similar to or better. The reps can't choose as it chides the most comparable phone to your current one as well as same price or more. Sometimes they offered another option. It would be worth mentioning the policy next time or speaking to a manager and or retention.
gallaxxeess said:
That is not ture anymore. I went through 4 HTC Sensations and the current one is having issues, and they will not replace it with a different model. I've tried multiple agents and pleaded at several stores.
Click to expand...
Click to collapse
Message relayed from the dark side.
Stay away from Craigslist, lots of insurance scams, water damage, etc. Just take the Amaze back to T-Mobile and ask what they can do for you.
Sent from my SGH-T989 using xda premium
quest4fire said:
Stay away from Craigslist, lots of insurance scams, water damage, etc. Just take the Amaze back to T-Mobile and ask what they can do for you.
Sent from my SGH-T989 using xda premium
Click to expand...
Click to collapse
What do you mean by insurance scams?
Sent from my SGH-T989 using xda premium
chib1panda said:
Well was it within 90 days or less. Its in their policy. They are probably untrained or overlooking it. I have done this on two occassions. You can always have them transfer you to retention. Or if you complain hard enough you can initiate them to look at their policy. My wife has the mytouch 4g and had some freezing issues last month. She went through two exchagnes in a matter of weeks. The Rep told her at both the store while I was there and one on chat that if she specifically had three or more exchanges for the same device within 90 days an alternate phone would be offered. It is similar to or better. The reps can't choose as it chides the most comparable phone to your current one as well as same price or more. Sometimes they offered another option. It would be worth mentioning the policy next time or speaking to a manager and or retention.
Message relayed from the dark side.
Click to expand...
Click to collapse
For clarification tmobile use to do that they dont always anymore speaking with retention will do nothing in terms of that we cant force it to happen neither can a manager either your given the option or not. I believe they made changes to prevent people fraudelantly doing this just because they know the policy. Best thing you can do is sell your phone and just buy a galaxy s 2 used, just find a reputable seller.
Sent from my SGH-T989 using XDA App
That's lame. So they'd rather have an unhappy customer that's gone through many refurbished versus, than just shipping out a newer. Phone? I can see how warranty stuff can be abused.
ebatr8 said:
For clarification tmobile use to do that they dont always anymore speaking with retention will do nothing in terms of that we cant force it to happen neither can a manager either your given the option or not. I believe they made changes to prevent people fraudelantly doing this just because they know the policy. Best thing you can do is sell your phone and just buy a galaxy s 2 used, just find a reputable seller.
Sent from my SGH-T989 using XDA App
Click to expand...
Click to collapse
Message relayed from the dark side.
twolfekc said:
What do you mean by insurance scams?
Sent from my SGH-T989 using xda premium
Click to expand...
Click to collapse
People sell their phones on Craigslist and then report it lost/stolen and file an insurance claim with T-Mobile/Assurion. They get shipped a replacement phone and your phone gets blacklisted which means it wont work on T-mobile.
So, I saw a girl write on Facebook that she is selling a T Mobile Galaxy S3. So I inboxed her and ask how much she wanted. She told me to make an offer, so I said I wouldn't pay any more than $300. Then she asked me would I pay $220? I told her yes!!!! Says its brand new used since June comes with box booklets etc and flawless condition! Did I just hit jackpot? Is the phone worth it? Anything I should "lookout" for? I'm a galaxy nexus owner by the way guys!!!
Sent from my Galaxy Nexus using xda app-developers app
Hopefully she isnt scamming you by selling her phone, reporting it stolen, having TMo blackball your phone rendering it useless, using insurance to replace her 'stolen' phone and pocketing the leftover cash.
Other than that you did good!
stevessvt said:
Hopefully she isnt scamming you by selling her phone, reporting it stolen, having TMo blackball your phone rendering it useless, using insurance to replace her 'stolen' phone and pocketing the leftover cash.
Other than that you did good!
Click to expand...
Click to collapse
Thanks for the heads up brother! And she told Me she's switching to carriers. And I attached the convo we had!
Sent from my Galaxy Nexus using xda app-developers app
Ask her for the IMEI number so you can verify everything is in order with TMo, if she still has it. Than call TMo and ask them to tell you if everything is good with that phone, and have them document it in your account that you called.
"iSwitch"?
Something seems fishy... lol
Sent from my SGH-T999 using xda premium
stevessvt said:
Ask her for the IMEI number so you can verify everything is in order with TMo, if she still has it. Than call TMo and ask them to tell you if everything is good with that phone, and have them document it in your account that you called.
Click to expand...
Click to collapse
Gotcha! Thanks I will tell her
Sent from my Galaxy Nexus using xda app-developers app
ingenious247 said:
"iSwitch"?
Something seems fishy... lol
Sent from my SGH-T999 using xda premium
Click to expand...
Click to collapse
Maybe shes getting an iPhone or something? Lol
Sent from my Galaxy Nexus using xda app-developers app
Since you told her they are going for 300(which is really cheap to start with for a s3) and she offered you 220 for it, seems too good to be true.
But if everything checks out OK with the imei then yes you scored big time.
But make sure you get pictures over the device. I've ran into so many scams on Craigslist that it wouldn't surprise me if they migrated to Facebook.
My advice, proceed with caution
Sent from my SGH-T999 using Tapatalk 2
Either she's pulling a fast one in you if she's beyond stupid. You offered $300 but she only wants $220? What? Like everyone else said, verify the IMEI before you give her a single cent.
Sent from my SGH-T999
How do you verify the IMEI?
Does she lives near you? If so meet at T-Mobile and transfer the phone to your account on the spot.
Sent from my SGH-T999 using xda premium
I appreciate the replies guys. Honestly I think shes just a clueless teenage girl that has no idea how much its worth. Notice her spelling. She's about 18 years old I'm sure, and she's just switching carriers, I really doubt there's any fishy stuff going on, but I will see if she meets me at the T-Mobile store in our local mall. I don't wanna go there and have the people say something like "your selling it for only 220, that's unfair!" And blow everything up in my face :/ I wont be using the phone as my daily driver but I will switch from galaxy nexus to s3 every few days ^_^
Sent from my Galaxy Nexus using xda app-developers app
fuego77 said:
I appreciate the replies guys. Honestly I think shes just a clueless teenage girl that has no idea how much its worth. Notice her spelling. She's about 18 years old I'm sure, and she's just switching carriers, I really doubt there's any fishy stuff going on, but I will see if she meets me at the T-Mobile store in our local mall. I don't wanna go there and have the people say something like "your selling it for only 220, that's unfair!" And blow everything up in my face :/ I wont be using the phone as my daily driver but I will switch from galaxy nexus to s3 every few days ^_^
Sent from my Galaxy Nexus using xda app-developers app
Click to expand...
Click to collapse
If ur gonna.do that make sure you get a micro to regular sim adapter, if her contract is up and she isn't just ditching without paying I think its a good deal even if it is someone on att will pay over 300 for it
Sent from my SGH-T999 using xda premium
Dude...
Dude, come on...you're obviously being scammed. Who gets offered $300 for something and says, "Nah! I'll talk $220!"
cccheel said:
Dude, come on...you're obviously being scammed. Who gets offered $300 for something and says, "Nah! I'll talk $220!"
Click to expand...
Click to collapse
Or maybe she has a fake s3 https://www.youtube.com/watch?v=jRcTwoXJipI&feature=youtube_gdata_player
Sent from my SGH-T999 using xda premium
Maybe it's been dropped and has some scratches?
You said it was worth $300 so she probably said $220 because it's not mint.
Sent from my SPH-D710 using xda premium
Scam. Like the above poster said, why would she offer you the phone for less than $300 when you said $300 first?
knickfan5745 said:
Scam. Like the above poster said, why would she offer you the phone for less than $300 when you said $300 first?
Click to expand...
Click to collapse
He said that wouldnt pay more then 300 he never offered 300. She shot him a price and he accepted. Why is that hard to believe.
Sent from my SGH-T999 using xda app-developers app
Because most people would say 'You wont pay more than $300? OK, $299'
Thanks for the help guys. I'm coming to conclusion that when I said 300.00 she assumed that's how much they go for brand new. So offered a lesser price. I highly doubt she has any cell phone knowledge. She told me its in flawless condition as well. Used for a few months. I'll contact her again and see what's up!
Sent from my Galaxy Nexus using xda app-developers app
So I'm thinking of buying a Used GS3 or Nexus 4. Since the GS3 has expandable memory that's what I'm leaning towards.
Anyway, what kind of things should I ask/look for when getting a used GS3 other than scratches and cracks?
The best and safest thing you can do is meet the seller at a Tmobile retail store. Have an employee check the status of the phone. They can even make a note that the phone has been sold and the original owner cannot report it stolen or lost.
Sent from my SGH-T999 using xda premium
707BeastMode707 said:
The best and safest thing you can do is meet the seller at a Tmobile retail store. Have an employee check the status of the phone. They can even make a note that the phone has been sold and the original owner cannot report it stolen or lost.
Sent from my SGH-T999 using xda premium
Click to expand...
Click to collapse
I've been looking at Swappa so that might not work, but I'll keep that in mind if I can find a local seller.
Swappa is fine along as seller is verified. He's talking about meeting the guy if you're buying it from craigslist
Sent from my SGH-T999 using xda premium
KingKostas said:
Swappa is fine along as seller is verified. He's talking about meeting the guy if you're buying it from craigslist
Sent from my SGH-T999 using xda premium
Click to expand...
Click to collapse
I know.
Meet at tmobile store if you can. Safest way.
Sent from my SGH-T999 using xda premium
The biggest thing you need to look out for is the screen is in good condition, IMEI isn't blacklisted, and obviously that the phone isn't hard bricked.
Sent from my SGH-T999 using Tapatalk 2
TheLastSidekick said:
The biggest thing you need to look out for is the screen is in good condition, IMEI isn't blacklisted, and obviously that the phone isn't hard bricked.
Sent from my SGH-T999 using Tapatalk 2
Click to expand...
Click to collapse
Any common problems with the phone? (For example, the Nexus 7 screen lift.)
I've never encountered any issues with my S3 and I use it constantly. I'd just make sure the phone isn't stolen or blacklisted. Back in the day I bought a phone off of eBay, went to activate it, turns out it was stolen...
Sent from my SGH-T999 using xda app-developers app
Outrager said:
Any common problems with the phone? (For example, the Nexus 7 screen lift.)
Click to expand...
Click to collapse
No, nothing I can think of and I've had mine since December now, almost 6 months. I also do have Nexus 7, but I don't think I even have a screen lift problem with it.
TheLastSidekick said:
No, nothing I can think of and I've had mine since December now, almost 6 months. I also do have Nexus 7, but I don't think I even have a screen lift problem with it.
Click to expand...
Click to collapse
I bought and returned 3 Nexus 7s early on because of problems like the screen lift so it's why I ask.
I also saw that some Nexus 4s had some back glass lift problems and the HTC One has some separation/cracking issues.
I don't think I've read anything about the Samsung phones though other than the plasticky feel.