[Q] ATT Mobile Insurance - AT&T Samsung Galaxy Note II

ATT mobile insurance is $7 per month. But the deductible for the i317 is $200.
Do you think it is worth it to have? is ATT's replacement policy similar to that of Apple for instance. meaning with 100% satisfaction rate or do they give people hard time before replacing any device.
Thanks

I had them replace my note twice for charging port issues, they never gave me any grief. In fact they send a brand new device the second time.
Sent from my SAMSUNG-SGH-I317 using Tapatalk 2

It is hard for me to pay those crazy fees now for insurance. I would compare Squaretrade, at least that has a capped rate(one time fee vs monthly).
Here is the kicker for AT&T that they don't always tell you: no matter what is wrong with the phone, after 12 months you pay the $199 deductible. So you paid $8x12 months(or more) and the phone fails to power on but has ZERO damage, you are still required to pay the $199 deductible. That is $296 minimum @ 12 months. Squaretrade is upfront fee of around $100(they offer coupons so it varies look on Facebook) and a deductible of $100(I think).
You need to do the math to see if it is worth it for you. I personally will never pay those fees again bc they are wasted if you don't use it. Your screen is the most likely thing to repair and odds are I can repair it for less than $200. Basically around the same amount of money but I only spend it if needed. Also, do not forget that there is now a real out of contract replacement available: Nexus 4. Once the back order is caught up in a month or two you would be able to get a high end replacement device for 299 or 349, again only spending money if you need to vs spending it every month regardless.
All in your perceived value.

Gvndeb60 said:
It is hard for me to pay those crazy fees now for insurance. I would compare Squaretrade, at least that has a capped rate(one time fee vs monthly).
Here is the kicker for AT&T that they don't always tell you: no matter what is wrong with the phone, after 12 months you pay the $199 deductible. So you paid $8x12 months(or more) and the phone fails to power on but has ZERO damage, you are still required to pay the $199 deductible. That is $296 minimum @ 12 months. Squaretrade is upfront fee of around $100(they offer coupons so it varies look on Facebook) and a deductible of $100(I think).
You need to do the math to see if it is worth it for you. I personally will never pay those fees again bc they are wasted if you don't use it. Your screen is the most likely thing to repair and odds are I can repair it for less than $200. Basically around the same amount of money but I only spend it if needed. Also, do not forget that there is now a real out of contract replacement available: Nexus 4. Once the back order is caught up in a month or two you would be able to get a high end replacement device for 299 or 349, again only spending money if you need to vs spending it every month regardless.
All in your perceived value.
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Click to collapse
Thanks for your argument... I was considering buying the insurance myself
Sent from my SAMSUNG-SGH-I317 using Tapatalk 2

Gvndeb60 said:
It is hard for me to pay those crazy fees now for insurance. I would compare Squaretrade, at least that has a capped rate(one time fee vs monthly).
Here is the kicker for AT&T that they don't always tell you: no matter what is wrong with the phone, after 12 months you pay the $199 deductible. So you paid $8x12 months(or more) and the phone fails to power on but has ZERO damage, you are still required to pay the $199 deductible. That is $296 minimum @ 12 months. Squaretrade is upfront fee of around $100(they offer coupons so it varies look on Facebook) and a deductible of $100(I think).
You need to do the math to see if it is worth it for you. I personally will never pay those fees again bc they are wasted if you don't use it. Your screen is the most likely thing to repair and odds are I can repair it for less than $200. Basically around the same amount of money but I only spend it if needed. Also, do not forget that there is now a real out of contract replacement available: Nexus 4. Once the back order is caught up in a month or two you would be able to get a high end replacement device for 299 or 349, again only spending money if you need to vs spending it every month regardless.
All in your perceived value.
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Click to collapse
Have you ever used them? never heard of them.

I have not personally used Squaretrade, but they are highly reputable and I read nothing but good things about them on other forums.
To put it in perspective, IMO, Apple offers the best extended warranty called AppleCare+ for $99 for their devices. I have used it before on my iPad and my wife's iPhone. It is amazing and they cover everything. On imore.com which is an apple site, the forums have lots of people saying they choose Squaretrade over AppleCare.
That is just an example, again I have not used them so I am just sharing what I have read.
But I have used Best Buy coverage, AT&T insurance, and Sprint insurance. Best Buy was horrible in all ways as was Sprint. Both grilled you with tons of questions, and honestly looked for ways to void your warranty. Sprint even called a huge bright white spot on the middle of my HTC EVO a cosmetic problem. Both AT&T and Sprint use Asurian as the insurance company, and both times I have had to swap phones they gave me damaged models. With Sprint I went through about 4 Palm Pres before getting one that wasn't noticeably damaged. ATT swapped my Atrix out without any hassle but the first one was damaged as well.
I could be biased bc of my experiences but remember they are not in business to help you, they are in business to make money. Do the math to see if it is worth it. I will say that I have used it before for the first 2-4 months when a device is first released bc of the high cost. Normally the out of contract cost drops after a month or two.
Good luck.

Gvndeb60 said:
I have not personally used Squaretrade, but they are highly reputable and I read nothing but good things about them on other forums.
To put it in perspective, IMO, Apple offers the best extended warranty called AppleCare+ for $99 for their devices. I have used it before on my iPad and my wife's iPhone. It is amazing and they cover everything. On imore.com which is an apple site, the forums have lots of people saying they choose Squaretrade over AppleCare.
That is just an example, again I have not used them so I am just sharing what I have read.
But I have used Best Buy coverage, AT&T insurance, and Sprint insurance. Best Buy was horrible in all ways as was Sprint. Both grilled you with tons of questions, and honestly looked for ways to void your warranty. Sprint even called a huge bright white spot on the middle of my HTC EVO a cosmetic problem. Both AT&T and Sprint use Asurian as the insurance company, and both times I have had to swap phones they gave me damaged models. With Sprint I went through about 4 Palm Pres before getting one that wasn't noticeably damaged. ATT swapped my Atrix out without any hassle but the first one was damaged as well.
I could be biased bc of my experiences but remember they are not in business to help you, they are in business to make money. Do the math to see if it is worth it. I will say that I have used it before for the first 2-4 months when a device is first released bc of the high cost. Normally the out of contract cost drops after a month or two.
Good luck.
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Thank you Bro.
I've done some research on both.
Before I was under the impression they give you a brand new phone, but it seems a Refurbished one is the way to go for them.
It appears to me that after: $199 + $100 it is not worth it to get a refurbished phone after let's say 12 months of usage. One may just use this money and do an early upgrade if anything goes wrong with the phone.
BTW squaretrade doesn't allow theft coverage.

You don't always get a refurbished... I was given a brand new device once.
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Related

E4GT insurance

Just bought my phone yesterday & have 14 days to decide if I want opt in with Sprint's insurance plan.
I did so because I wanted to see what other "alternative" insurance competitors had to offer.
Ensquared seems to be pretty good but some things to take into consideration before choosing them:
Monthly premiums are less: $4.91 vs. Sprints $8 which comes out to $58.99/yr. vs Sprints $96/yr. And with Ensquared you pay the whole plan fee up front.
Ensquared's deductible is $75 BUT it's my understanding that there is a $35 admin fee for the first claim and a $25 admin fee for the 2nd & 3rd claim (wtf!!!).
So with Ensquared it comes out to $110 for the 1st claim & $100 for the 2nd & 3rd claims (admin fees included), whereas Sprint has a $100 deductible for 3 claims within a 12 mo. period & no admin fees (I think)
Both Ensquared & Sprint cover up to $1000 on each claim.
On Ensquared's 1 yr. plan you can file up to 2 claims within a 12 month consecutive period, their 2 yr. plan covers up to 3 claims BUT the 2 yr. plan asks for an up front payment of $99.99 which comes out to $4.16/mo. or $49.99/yr.
Sprint also allows one the option to cancel at anytime & receive a prorated credit of your unearned premium, not too sure about Ensquared.
So taking everything into consideration we can see that Ensquared's monthly premiums are lower BUT when filing a claim it costs more.
When calculating all the numbers between the two on a 1 yr. plan basis & using 2 claims within that year. Ensquared comes out to $268.99 & Sprint comes out to $296 (but you have one more claim left)
In the end I'll probably go with Sprint for 3 major reasons: The biggest is no admin fees, the 2nd is a higher number of allowed claims given within each plan period & the 3rd is the ability to recomp any unearned premium.
If anyone here has experience with both can you please post any additional pro's & cons between the two including the level of customer service.
Thanks.
I pay the $8 insurance on both of my phones. It is really nice being able to walk into a Sprint store and walk out one hour later if you have an issue. When I had my OG Epic, my screen went bad. I brought it in and they not only replaced the screen but also the keyboard and battery cover. It was like getting a new phone.
Sent from my Nexus S 4G using xda premium
JohnCorleone said:
I pay the $8 insurance on both of my phones. It is really nice being able to walk into a Sprint store and walk out one hour later if you have an issue. When I had my OG Epic, my screen went bad. I brought it in and they not only replaced the screen but also the keyboard and battery cover. It was like getting a new phone.
Sent from my Nexus S 4G using xda premium
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This is where having the insurance doesn't seem to make sense... I don't carry it, but if my screen goes bad, I wall into a Sprint store, pay $35, and they replace the phone under manufacturer warranty. Only down side is it sometimes takes a day store a replacement to arrive.
In your case, you had to pay $100, or the cost of repair, right?
Sent from my SPH-D710 using XDA App
Maybe I'm wrong, but as I understand it, any insurance claims require you to send the phone to Asurion. I don't believe the Sprint stores handle any insurance claims.
EL TEJANO said:
Ensquared's deductible is $75 BUT it's my understanding that there is a $35 admin fee for the first claim and a $25 admin fee for the 2nd & 3rd claim (wtf!!!).
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Where did you read that the first claim has a $35 fee? First claim is $75, after that it's $100. So for one year it's $60 and two claims ($75, $100). 2 year it's ($75, $100, $100)
mzaur said:
Where did you read that the first claim has a $35 fee? First claim is $75, after that it's $100. So for one year it's $60 and two claims ($75, $100). 2 year it's ($75, $100, $100)
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I read it on their page, unless it was for a different type phone. Either way it's still ridiculous.
I don't have Sprint. Ensquared is considerably cheaper than my options with AT&T. Even compared to Sprint's TEP, if something happens after 12 months, that's 96+100= $196 for replacement. With Ensquared it's $135 if you have 1 year plan and $175 with 2 year plan. Not ridiculous at all.
I was going to stop my Sprint insurance last week because I baby my phone and nothing ever happens. Then my phone stops working. After 45 mins the tech couldn't bring her back to life so they swapped it out right then and there. Usually they order one and it takes a day to get there but I got lucky. Lesson learned it's nice having Sprints insurance. lol
Dalmus said:
This is where having the insurance doesn't seem to make sense... I don't carry it, but if my screen goes bad, I wall into a Sprint store, pay $35, and they replace the phone under manufacturer warranty. Only down side is it sometimes takes a day store a replacement to arrive.
In your case, you had to pay $100, or the cost of repair, right?
Sent from my SPH-D710 using XDA App
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The $100 is only for lost/stolen phones when you go through Asurion. I have taken phones into the Sprint store and got them fixed or replaced without paying anything since I have TEP. A friend of mine that is a fireman and does construction on the side breaks his phone a few times a year and never pays for repair or replacement. Think on his latest phone he switched to Best Buy's insurance and then switched back to Sprint's after his first claim with BB. They sent his phone out for a month before finally agreeing to replace it. Sprint he has never waited more than 2 days.
blkhwkz said:
The $100 is only for lost/stolen phones when you go through Asurion. I have taken phones into the Sprint store and got them fixed or replaced without paying anything since I have TEP. A friend of mine that is a fireman and does construction on the side breaks his phone a few times a year and never pays for repair or replacement. Think on his latest phone he switched to Best Buy's insurance and then switched back to Sprint's after his first claim with BB. They sent his phone out for a month before finally agreeing to replace it. Sprint he has never waited more than 2 days.
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the $100 insurance claim also applies to broken screens w/more than a 1/2 inch crack. My wifes EVO dropped a few months back and the screen is nearly shattered. Only way to fix it is to file insurance claim and pay deductible. Sprint stores wont even touch it. Good thing for her is its still usuable and shes waiting a couple months for an upgrade.
Call your home insurance. We're with Amica, and when we asked them about additional coverage for our electronics, they said we could insure all of our electronics (2 cell phones, ipad, 2 Touchpads, computers, etc.) for ~$50 per year. This would be used for worst case scenarios, such as losing your phone, or breaking it beyond repair.
If you have an issue like a bad screen, broken camera, defective microUSB port, etc just take it in to Sprint and pay the $35 to have it repaired. The only way the $8 TEP program is beneficial is if you're very clumsy and/or your phones seem to always break.
I work in a metal fab shop and my phone speakers go out a lot so 8 bucks a month is a good deal for me.
Sent from my PG86100 using XDA App
thaprinze said:
Call your home insurance. We're with Amica, and when we asked them about additional coverage for our electronics, they said we could insure all of our electronics (2 cell phones, ipad, 2 Touchpads, computers, etc.) for ~$50 per year. This would be used for worst case scenarios, such as losing your phone, or breaking it beyond repair.
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Click to collapse
Well I'll agree that $50 per year to cover your electronics is good but is there a deductible that must be met first?

Phone insurance?

Hey guys,
I'm a note 1 user and i'm getting a note 2, either the unlocked or the AT&T model.
Every phone i got, I either utilized the carrier's insurance for 7-8 dollars a month, or for my last phone, I bought it at best buy, so i used their insurance which is about 10 dollars a month but there is no deductible when you need a new one, whereas carriers charge 1-200 deductible.
But, best buy's insurance doesnt cover loss or theft..
Aanyway, does anyone know of any good third party insurance where you can buy the phone anywhere and then sign up for the insurance, does that exist? I dont know much about buying phones unlocked but when you guys spent 700+ dollars on this phone did you buy protection from somewhere? what happens if you break it?
Thanks
I use Worth Ave Group, good coverages, quick with claims and have really good customer service imo. I think they have the cheapest deductible ($50) compare to other insurance companies that I looked up.
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zen0s said:
I use Worth Ave Group, good coverages, quick with claims and have really good customer service imo. I think they have the cheapest deductible ($50) compare to other insurance companies that I looked up.
Sent from my GT-I9300 using Tapatalk 2
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So i called up and asked alot of questions, it seems pretty good. They dont cover loss, but then again, neither does best buy, and it is verry cheap.
you only pay 64 dollars for up to 599 worth of coverage. They will only pay whatever the phone is going for at the time you file the claim, but still..
So, i buy the note 2 either unlocked or att off contract for about 700, the plan will cost 64, and a year later i want to buy the note 3, i cash in for about 500, i pay another 50, so i end up with 450 in my pocket, about 390 in reality... not bad..
and its good all around because i may end up breaking the phone because i dont use cases..
they do insurance for cameras, laptops, tablets.... this may be the way to go..
do you have any experiences you can share?
Here are the things I like about Carrier coverage:
Covers EVERYTHING (including loss)
Overnight delivery of your phone
This is what I dislike:
High deductible (Sprint) = $100 for screen breaks and loss.
I am most likely transferring to AT&T but wondering if I should get something that includes my likes and if possible fixes my dislikes. Is there anything out there?
Milkman00 said:
Here are the things I like about Carrier coverage:
Covers EVERYTHING (including loss)
Overnight delivery of your phone
This is what I dislike:
High deductible (Sprint) = $100 for screen breaks and loss.
I am most likely transferring to AT&T but wondering if I should get something that includes my likes and if possible fixes my dislikes. Is there anything out there?
Click to expand...
Click to collapse
250 for sprint bro it all change not 100
mrej201 said:
250 for sprint bro it all change not 100
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Are you telling me that Sprint's deductible is now $250!? I just get happier and happier about leaving Sprint.
Slap-Yourself :) said:
Are you telling me that Sprint's deductible is now $250!? I just get happier and happier about leaving Sprint.
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Click to collapse
yea broo 200 to 250 that why im asking wat other insurance i can get cuz i wanna get sprint
mrej201 said:
yea broo 200 to 250 that why im asking wat other insurance i can get cuz i wanna get sprint
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Click to collapse
Dude! That's ridiculous! Why the hell would you pay 10 bucks a month and then $200 for a phone claim? I know that it may be Asurion raising the price of the deductible but thats just stupid.
You might want to check out Square trade. Fair pricing and good reviews on claims. I've never had to file a claim.
Sent from my Nexus 7 using Tapatalk 2
Why is anyone using carrier insurance? Go to squaretrade... now!
I'm looking to get the Galaxy Note II either with Sprint but I'm curious if the $200 deductible will hold true for it because currently the fine print (http://www.phoneclaim.com/doc_list/...ble-schedule-061712?tmpl=component&format=raw) shows it currently excludes tablets (even though Note is technically a phone with tablet abilities).
I love the squaretrade option so far and will probably end up going with it but I'm curious if anyone knows about the deductible rates with Verizon for lost/stolen for the upcoming Galaxy Note II. I know they both have Asurion but I'm pretty sure they didn't raise deductibles like sprint, $11 is a killer especially if you don't end up using it. I've been paying $8 for over 2 years and never had to use the insurance, so it would have been nice to get it refunded for taking good care of my phone.
Also, it's very unclear whether the deductible applies to specific repairs/damage. My experiences have always been that I never had to pay deductible unless it was stolen/lost, but some people are saying that water damage or glass damage now requires deductible, etc..
If it weren't for Sprint's Google Voice Integration (use it too heavily to try workarounds, biggest caveat is ensuring my calls always show callerid from my would-be Sprint-2-GVoice ported number), getting a free femtocell tower, and employee 25% off discount, I would seriously consider Verizon for 2 years until Sprint gets their LTE + Advanced going. Insurance is the big factor that might make me switch, but I'll probably lose their coverage and go with squaretrade and just be extra careful to not lose my phone. However, Is limited great coverage and data speeds > unlimited delayed LTE and typical 1 mbps 3G speeds?
Hope softbank helps make Sprint LTE deployment significantly faster.
It's still a phone and should be covered under TEP with no issues. It will fall under the new higher monthly insurance fee, plus incur the much higher deductible. For the first time I am seriously considering outside insurance, instead of Sprints TEP coverage.
Sent from my Clean Rom'd HTC Flyer using XDA Premium.
I loved Square Trade for a while, but due to quality issues with their replacement parts of my Android Tablet, I am a bit hesitant to use them.
Problems with SquareTrade:
Time without a phone during a warranty claim
Does not cover loss
$250 for a deductible with TEP is EXTREME. Does anyone know what AT&T's pricing structure for their service is?
Sprint appears to have a Deductible Schedule. So far, I don't see $250 for any phone, but I only tried the Galaxy S3 is $150 and the og EVO is $100.
I also didn't realized they have a Total Equipment Protection (covers loss) and an Equip Replacement plan.
http://www.phoneclaim.com/sprint/deductible
The Note 2 isn't listed yet.
I'm willing to bet the note 2 will be the first $200 deductible phone. There is a currently empty tier 4.
Sent from my shooter using xda premium
wekebu said:
Sprint appears to have a Deductible Schedule. So far, I don't see $250 for any phone, but I only tried the Galaxy S3 is $150 and the og EVO is $100.
I also didn't realized they have a Total Equipment Protection (covers loss) and an Equip Replacement plan.
http://www.phoneclaim.com/sprint/deductible
The Note 2 isn't listed yet.
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Yeah not sure why people keep posting the $250 gibberish. It's currently $150 for lost stolen water damage, more than 2 screen cracks more than an Inch long each and damaged beyond repair
Sent from my SPH-L710 using xda app-developers app

Let's do the math on accidental insurance

I've read the Worth Ave thread but I am going to pass on the college plus despite what the phone operator told me since it is clearly stated on their website that you must be a student or employee of colleges or universities.
So for Accidental smartphone coverage:
Worth Ave : $59/year with $50 deductible with no limits on number of incidents. Not sure if there is only one replacement allowed per year.
Cons: maximum of $599, no normal wear and tear or mechanical breakdown, ONLY accidental drops, spills and theft. No claims if you simply lost your phone.
Gocare insurance: $59/year with $50 deductible with no limits on number of incidents. One replacement device during the coverage term. Said it will cover jailbroken phone so I would assume rooted phone also. Coverage seems to be very comprehensive but no theft or loss coverage.
Square trade: one year is $69 two year is $99(cheaper at Amazon, $125 at square trade site) $99 deductible. One replacement per coverage term. Each accidental claim is deducted from full replacement value of phone. A little ambiguity since when I read the contract, it said PURCHASED PRICE not full replacement cost.
Squaretrade:
Given the $99 deductible and the fact that if you paid for 2 years for squaretrade, and the fact that each time you have a claim, the cost of the claim is deducted from the maximum value, I do not think that the squaretrade deal is a good deal. If you choose the $6.99/month, you still have to pay for all 24 months if you made any claim. Also suppose you need a replacement 3 months after your coverage starts, you are out $99 plus $99 and you will not have any more coverage on the replacement device since you exhausted the maximum value.
Gocare:
For $59/year with $50 deductible, I think this is a better plan. Each incident whether it requires replacement or repair is $50 not $99. Also if your phone is not repairable during the first year, you are out only $59+$50 instead of $198 if you had square trade. Also you can repair as often as you like. Crack screen twice, $100. With Squaretrade, two crack screens and you are out $198 plus you probably can't submit another claim ever on that policy if the actual screen replacement cost is half the phone cost.
Either way, it is cheaper and wiser to buy one year instead of two year. Buying one year at a time will allow one replacement each year for the worst case.
I want to hear your thoughts but looks like I am going to pull the trigger on gocare insurance.
I can confirm I claimed on square trade and was given the full retail amount to purchase a new phone
Sent from my SPH-L900 using Tapatalk 2
I went with Squaretrade because of their good reviews on Amazon, etc.
I have Sprint's insurance currently, but for 11 dollars a month, with a 150 deductible, I wanted to try something else.
The problem with what you said, buying 1 year at a time, is that I dont believe with Squaretrade you can do that. My understanding is that you have to buy it within the first 30 days of purchasing your phone.
So does Gocare cover loss or theft? It sounds like the best deal, but lost or stolen is important to me.
bullz7210 said:
I went with Squaretrade because of their good reviews on Amazon, etc.
I have Sprint's insurance currently, but for 11 dollars a month, with a 150 deductible, I wanted to try something else.
The problem with what you said, buying 1 year at a time, is that I dont believe with Squaretrade you can do that. My understanding is that you have to buy it within the first 30 days of purchasing your phone.
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Click to collapse
That is true, forgot about the 30 days.
GoCare doesn't care if your smartphone is new so you can just buy another one after the first year ends. Neither GoCare nor square trade covers theft or loss but I believe Sprint does.
Worth Ave group covers theft but probably requires a police report. It does not cover lost.
I took a chance and bought the $2000 coverage from Worth Ave group for a year since it is a blanket coverage of all your devices up to $2000. Since you don't even need to submit serial numbers(you can do that when you make a claim, provided you have the original box OR the receipt), I am basically covering every piece of electronics I own for up to $2000(smartphones, camera, laptop, camcorder) against accidental damage, spills, and thefts. Since I have 4 smartphones purchased for family plan, everyone of them is covered against crack screens, drops, and water submersions. For $66/year, I took a chance and hopefully if I have to make a claim, it will be a hassle free $25 deductibles.
I'm glad this thread is here, I was about to make a similar post. I'm also wondering which way to go as I currently have the Sprint coverage and would like something better and more affordable. I never heard of Gocare until now. I've used Squaretrade for my TF700 and it went well, bought a new one with the money...no deductible for tabs.
I'm thinking that will all the things that could go wrong with a phablet, if it would be better to go with Sprint for the ease. Will definitely look more into Gocare as I plan on picking up my phone this weekend.
I also was checking with Professor Google and found this: http://www.ensquared.com/GoCare-vs-Ensquared-vs-SquareTrade Ensquared is looking really good too. I'm going to put some more research into it but from their page here they look to have the best coverage: http://www.ensquared.com/catalog/phone-insurance/1-year-phone-insurance-smartphone
What about best buy? I heard we can just take the receipt and box into the store to get it added.
Ensquare looks pretty good since it covers loss also. Price is not bad for 1 or 2 years and you get up to 2 or 3 claims. I guess squaretrade is best known for service but if you need replacement within 2 years(assuming $99 2 years coverage), you will be out $198 and won't be able to make any more claims. With ensquare, you can lose your phone up to 3 times and they will charge you $75 for first time, $100 second and third time. How is ensquare's claim reputations?
Thanks to being spurred on by this thread, I have decided on insurance (which I NEVER get, but this phone is too expensive to risk) and weighed all the options. I just signed on with Ensquared. I almost went with GoCare, but read several things that said it was more a repair facility than an underwritten insurance provider. I ruled out Square Trade, Sprint and others for a variety of reasons. $59/yr with up to 2 claims ($1000 limit per claim), $75 ded on first and $100 if there's a second. Probably I will have none, but already feel more relaxed. They also cover loss or theft. Link if interested: http://www.ensquared.com/catalog/phone-insurance/1-year-phone-insurance-smartphone
Why not Sprint TEP?
Does it cost more? Yes. $11 a month.
Defective phone or wear and tear? Take it to the store. Swapped or repaired.
Lost, stolen or damaged? $150 deductible. I think there was something stating it's 3 swaps now.
Without it and with a 3rd party insurance. You have your 1 year warranty, but there is a $36 swap fee involved. Or good luck contacting Samsung. I tried and no one spoke English or had any idea of what I meant when I called in and explained my vibration issue. The motor or something is loose that it reproduces a horrid cracking sound. I have to keep it turned down at all times.
Silent25r said:
What about best buy? I heard we can just take the receipt and box into the store to get it added.
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I work for best buy mobile an you can only add our protection plan if you bought the phone with us, with the exception of the iphone which we'll insure no matter where it was bought as long as its within 30 day of purchase and no damage to phone.
ps2gamer02 said:
I work for best buy mobile an you can only add our protection plan if you bought the phone with us, with the exception of the iphone which we'll insure no matter where it was bought as long as its within 30 day of purchase and no damage to phone.
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Click to collapse
I have a phone I bought at sprint online and just went into the store and they added the insurance no problem
Sent from my SPH-L900 using xda premium
aquaholik said:
That is true, forgot about the 30 days.
GoCare doesn't care if your smartphone is new so you can just buy another one after the first year ends. Neither GoCare nor square trade covers theft or loss but I believe Sprint does.
Worth Ave group covers theft but probably requires a police report. It does not cover lost.
I took a chance and bought the $2000 coverage from Worth Ave group for a year since it is a blanket coverage of all your devices up to $2000. Since you don't even need to submit serial numbers(you can do that when you make a claim, provided you have the original box OR the receipt), I am basically covering every piece of electronics I own for up to $2000(smartphones, camera, laptop, camcorder) against accidental damage, spills, and thefts. Since I have 4 smartphones purchased for family plan, everyone of them is covered against crack screens, drops, and water submersions. For $66/year, I took a chance and hopefully if I have to make a claim, it will be a hassle free $25 deductibles.
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They DO cover lost...if you file a report. I.E. "I saw it here last but now it is gone", with the police. Not loss in your living room. It has to be reported.
I had extensive conversations with them. As long as you are not trying to scam them. I hope I don't have to use it either.
And to the guy that said why not Sprint. It's 11 a month and $200, not $150 to replace.
steviee7 said:
I have a phone I bought at sprint online and just went into the store and they added the insurance no problem
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Please expound. I might be interested in doing this, but thought I had to buy it at Best Buy to be eligible.
ffolkes said:
Please expound. I might be interested in doing this, but thought I had to buy it at Best Buy to be eligible.
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I went to a best buy and they said only an iPhone would they sell insurance on it if you didn't get it from them. So no luck. He said return the phone and get it from them....
This site add some insight http://extended-warranty-services-review.toptenreviews.com/
Sent from my ASUS Transformer Pad TF700T using XDA Premium HD app
---------- Post added at 10:28 PM ---------- Previous post was at 10:04 PM ----------
aquaholik said:
That is true, forgot about the 30 days.
GoCare doesn't care if your smartphone is new so you can just buy another one after the first year ends. Neither GoCare nor square trade covers theft or loss but I believe Sprint does.
Worth Ave group covers theft but probably requires a police report. It does not cover lost.
I took a chance and bought the $2000 coverage from Worth Ave group for a year since it is a blanket coverage of all your devices up to $2000. Since you don't even need to submit serial numbers(you can do that when you make a claim, provided you have the original box OR the receipt), I am basically covering every piece of electronics I own for up to $2000(smartphones, camera, laptop, camcorder) against accidental damage, spills, and thefts. Since I have 4 smartphones purchased for family plan, everyone of them is covered against crack screens, drops, and water submersions. For $66/year, I took a chance and hopefully if I have to make a claim, it will be a hassle free $25 deductibles.
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Where did you see the blanket coverage on their site or did you call?
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chrischoi said:
Why not Sprint TEP?
Does it cost more? Yes. $11 a month.
Defective phone or wear and tear? Take it to the store. Swapped or repaired.
Lost, stolen or damaged? $150 deductible. I think there was something stating it's 3 swaps now.
Without it and with a 3rd party insurance. You have your 1 year warranty, but there is a $36 swap fee involved. Or good luck contacting Samsung. I tried and no one spoke English or had any idea of what I meant when I called in and explained my vibration issue. The motor or something is loose that it reproduces a horrid cracking sound. I have to keep it turned down at all times.
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People are saying it's $200 for the Note 2 which IMO is getting outta hand.
Sprint insurance is getting so expensive it's out of the question for me. I can wait for a few days while my phone is getting repaired (did it twice with my Epic). The local sprint store (and I did not have TEP) was kind enough to give me a loaner for a week without any charge (best buy will do the same if you have their coverage).
I'm going to go with Best Buy. $169, no deductible. Sure it's more out of pocket, but I've heard of them, and after one claim I'm ahead of the game than with Squaretrade.
Chuck_IV said:
People are saying it's $200 for the Note 2 which IMO is getting outta hand.
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Yes. I had to pay $200
MeetFace said:
Sprint insurance is getting so expensive it's out of the question for me. I can wait for a few days while my phone is getting repaired (did it twice with my Epic). The local sprint store (and I did not have TEP) was kind enough to give me a loaner for a week without any charge (best buy will do the same if you have their coverage).
I'm going to go with Best Buy. $169, no deductible. Sure it's more out of pocket, but I've heard of them, and after one claim I'm ahead of the game than with Squaretrade.
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Best Buy vs. Squaretrade Vs Worth Ave.
Go look at my Worthave thread before you decide. $67 for 2k of insurance on any electronics with a $25 deductible.
ZenInsight said:
Yes. I had to pay $200
Best Buy vs. Squaretrade Vs Worth Ave.
Go look at my Worthave thread before you decide. $67 for 2k of insurance on any electronics with a $25 deductible.
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I didn't see that on their site...how did u get that?
Sent from my ASUS Transformer Pad TF700T using XDA Premium HD app

Has anyone heard of squaretrade insurance?

http://www.squaretrade.com/best-buy-smartphone-warranty
They have better rates than bestbuy and sprint, and a lower deductible..has anyone heard of this company before? I'm like 4 days into having my note 4 and kinda thinking about insurance. bestbuy decided to impliment a protection plan identical to sprints. :/
No. But you have got me interested. Im going to call them this week and get some more info. 11 bucks a month for sprints insurance, its half the cost. One thing about insurion (or what ever their name is), i know for a fact they pay claims. Ive used them once when I dropped my droid razr maxx hd in my coffee. Had a new phone in 2 days. Not sure how reliable this one is. But Im definitely interested in knowing more. One thing that is a red flag is it has Sprints deductible at 200 bucks. Mine is 100 bucks, or at least it used to be.
Let me know what you find out. Ill do the same after I call them.
Thanks for the info. Good to know there is some competition for mobile device insurance.
AS FOR ME.....GIVE ME LIBERTY OR GIVE ME DEATH
Unfortunately with the premium phones the deductible is $200 and $300 if you lose the phone. I will be looking into this tomorrow also.
I would read the reviews on Amazon, I was all for buying through square trade... Now I am rethinking it
I actually use to sell Square Trade and use them for all my electronics (except phones because I haven't broken one yet). If you read the comments you'll see that they're 5 star rated on Amazon and have an A+ rating with the BBB as well as numerous awards for customer service. They're totally worth it though I'm not familiar with their phone policies, I only TV, computer, and tablet warranties.
I do know that if you intend on keeping the phone for the full two years you can just buy the insurance instead of doing monthly installments. In the end it saves you around 50% give or take.
If you want more info call them or go in to a TigerDirect, they sell them there. You can get a device anywhere and buy the Square Trade at Tiger, just make sure to tell them you saw the online price and it was cheaper, it'll knock down the price.
Squaretrade is about the same as any warranty, customer service is ok, once you speak to a supervisor. Most lower reps don't know what they are talking about, when my note 3 screen cracked they replaced it with a new phone from amazon, but I was told that was a one time deal. Otherwise it is "gently used" or open box items. I paid 89 for two years with them, but I am also paying 13 a month with sprint and will probably stick with sprint unless Squaretrade does that again. Only recommend them if you don't want to shell out a monthly payment with sprint
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Have we found out anything else regarding squaretrade? I haven't had a chance to call them at all but I'm thinking of just going with best buys insurance, even if the deductible is crazy high. ..
I have SquareTrade on both of my tablets but fortunately I never used the policy... I would insure my phone with them but they don't cover theft or loss like Sprint does.
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Come on guys, Google is your friend! Squaretrade is either $5 a month or $99 for two years. They don't cover loss or theft and their deductible is $75. Across the board they're more affordable than everyone else. You can also get it on any device at any time, you just have to prove it's working I guess.
http://www.squaretrade.com/smartphone-warranty
I am interested in switching to square trade but other than theft coverage Sprint's tep has one other benefit. There have been times where I go to a Sprint store for an issue, like my wifi radio not working anymore or something else. They have replaced it for free. Sometimes with a new device.
It looks like with square trade it's cheaper but you get a refurbished or used device.
DarkManX4lf said:
I am interested in switching to square trade but other than theft coverage Sprint's tep has one other benefit. There have been times where I go to a Sprint store for an issue, like my wifi radio not working anymore or something else. They have replaced it for free. Sometimes with a new device.
It looks like with square trade it's cheaper but you get a refurbished or used device.
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Sprint TEP will replace with used/refurbished phone also. It even states that in the fine print. It even says they can replace with different device of equal value.
I've used squaretrade for years, they're a good route to take, but as with any contract, be sure to read the terms and understand what you're reading.
Patch7 said:
Sprint TEP will replace with used/refurbished phone also. It even states that in the fine print. It even says they can replace with different device of equal value.
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Yep I know. That's why I said "some times with a new device".

Best Buy Hacking

Last year I sold my Samsung S1 watch back to Best Buy using their Insurance program, then I used that money to buy a Nintendo Switch. I didn't know I was able to do this, and it was the customer service rep who told me about this option. The device has to be able to turn on and somewhat function in order to take advantage of this feature of "insurance", was the only thing they told me was needed. Benefit? You can constantly keep updated with the latest tech with spending little extra money. You get back (at time of purchase, so if there is a price drop, it doesn't count towards/affect your return) the price of the insurance, device and any tax in the form of in-store credit. Making insurance kind of worth it, for that alone. I don't know how many people know of this trick but it's kind of a handy feature and if you're like me and need the best and newest tech as it comes out, then kind of makes that initial buy-in worth it. Also, don't forget to abuse their Amazon price matching feature, it's how I got the Tab S3 for $100 off and the keyboard for nearly 50% off.
Few things to note about amazon price matching: 1) Has to be shipped and sold by Amazon, 2) if you're buying the insurance for the product, the insurance pricing-tier will match what the original store price was. In the case of the Tab S3 they had it for $550, which pushes it up to the $150/2yr insurance price, where if it were at the $450 I was buying it for due to price-matching, it would have been about $100.
Some fun tips and tricks I thought I'd like to share with you guys. Especially those who want this tablet but are waiting for the 256GB version since Best Buy in Chicago seemed to have alluded to it being released at an unknown but later date. You can do just that. I don't know if that's how insurance works across the board, but I definitely know that's how Best Buy has it set up.
I am familiar with most best buy features ad tricks, but idea what you are talking about here? can you provide a link to this "insurance" with details?
sounds scammy and scummy to me and a way to raise insurance prices because of abuse. i don't think xda is the place for these types of posts either.
yourmumsbootloader said:
sounds scammy and scummy to me and a way to raise insurance prices because of abuse. i don't think xda is the place for these types of posts either.
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Says the newbie that joined today lol.
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yourmumsbootloader said:
sounds scammy and scummy to me and a way to raise insurance prices because of abuse. i don't think xda is the place for these types of posts either.
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If it's a legitimate service offered by Best Buy, WHY would it not be ok to discuss? As for taking advantage of BestBuy... oh please give me a break, every sale, every markup/down, their price match, their ADH insurance, hell their 99 dollar HDMI cables, are all there to scam their customers out of whatever dollars they can get. If you can turn one of these scams to your advantage and make them honor their blatant false and misleading advertising, MORE POWER TO YOU!!!
I get pretty much every thing from Best Buy making them honor their price match, and still am told regularly, "oh that's too cheap I won't honor that" even if it's from one of their "Key Online Competitors"
But still know nothing about any price guarantee insurance, unless the OP is talking about ADH insurance that gets "broken" when a new model comes out? People have been doing that for years, which is why best Buy almost never actually honors their ADH insurance.
yourmumsbootloader said:
sounds scammy and scummy to me and a way to raise insurance prices because of abuse. i don't think xda is the place for these types of posts either.
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It's not, it's a trade in feature. Also, I don't know how you'd abuse it. Since you have to re-buy the insurance. So if you buy this insurance plan let's make numbers up: 600 for a tablet, 100 for insurance, = 700, yet when you trade-in with their program you only get the 600 and tax back in store credit. So you're out the insurance money. Though, the Tab S5 comes out, you can buy it outright, most likely even though the Tab S4 is now going for 450. You can get the 660 (since tax by me is 10%) back to pay for the S5, and then pay the 100 for the insurance. That's how the program works, not a hugely gameable program, just a feature that people don't realise when they buy a two year plan at best buy. Hence me bringing it up.
https://www.bestbuy.com/usw/termsconditions/anonymous
There is the link it's their "Buy back feature" the device has to be running and in decent condition. You can't bring a broken tablet in and expect them to go along with it, or a tablet with a cracked screen either.
dcoke said:
It's not, it's a trade in feature. Also, I don't know how you'd abuse it. Since you have to re-buy the insurance. So if you buy this insurance plan let's make numbers up: 600 for a tablet, 100 for insurance, = 700, yet when you trade-in with their program you only get the 600 and tax back in store credit. So you're out the insurance money. Though, the Tab S5 comes out, you can buy it outright, most likely even though the Tab S4 is now going for 450. You can get the 660 (since tax by me is 10%) back to pay for the S5, and then pay the 100 for the insurance. That's how the program works, not a hugely gameable program, just a feature that people don't realise when they buy a two year plan at best buy. Hence me bringing it up.
https://www.bestbuy.com/usw/termsconditions/anonymous
There is the link it's their "Buy back feature" the device has to be running and in decent condition. You can't bring a broken tablet in and expect them to go along with it, or a tablet with a cracked screen either.
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obviously I'm looking at the wrong plan. Looking at the Buy Back plan, if you return in the first 6 months you get "up to" 50% of purchase price back. That's worthless especially if you're paying them for the plan on top. Any tablet or computer that less than 6 months old you can sell for well over 50% of purchase price.
gottahavit said:
obviously I'm looking at the wrong plan. Looking at the Buy Back plan, if you return in the first 6 months you get "up to" 50% of purchase price back. That's worthless especially if you're paying them for the plan on top. Any tablet or computer that less than 6 months old you can sell for well over 50% of purchase price.
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Yes, I've been told the same thing, and YES, it is up to each person how they feel about using or abusing the "warranty". First, it is pertaining to the Accidental Best Buy warranty that covers anything. It has been suggested quietly by a Best Buy employee that you could "accidentally" drop, sit on, crack screen, etc. shortly before the warranty period expires, and because of the Accidental warranty that covers everything you could trade in the device for credit of the value you paid for it. To me, it is definitely abusing the system if you intentionally break your device just to use the warranty.
Second, you are correct that it is not a trade-in for like value. The device has to be damaged just like any warranty claim. So, if you intentionally break the device, you are not taking advantage of the policy, you are abusing it.
Also, using the Amazon price-match isn't really a hack, since they give absolutely zero hassle on the price match. The only thing it has to say is "Fulfilled by Amazon". It doesn't have to be sold by them, as long as the seller stocks the item in an Amazon Warehouse and Amazon fulfills it.
NoFaQ said:
Yes, I've been told the same thing, and YES, it is up to each person how they feel about using or abusing the "warranty". First, it is pertaining to the Accidental Best Buy warranty that covers anything. It has been suggested quietly by a Best Buy employee that you could "accidentally" drop, sit on, crack screen, etc. shortly before the warranty period expires, and because of the Accidental warranty that covers everything you could trade in the device for credit of the value you paid for it. To me, it is definitely abusing the system if you intentionally break your device just to use the warranty.
Second, you are correct that it is not a trade-in for like value. The device has to be damaged just like any warranty claim. So, if you intentionally break the device, you are not taking advantage of the policy, you are abusing it.
Also, using the Amazon price-match isn't really a hack, since they give absolutely zero hassle on the price match. The only thing it has to say is "Fulfilled by Amazon". It doesn't have to be sold by them, as long as the seller stocks the item in an Amazon Warehouse and Amazon fulfills it.
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Ok yes if we are talking the accidental damage plans and not the trade in program then yes this has been something people have been using/abusing(often failing) for years. You can pay 30% for a warranty which if you are hard on your toys might be worth, but as a "trade up" program on a tablet I would not recommend. Best buy still sells New Tab S2s 4+ years after release so the odds that they will give you your money back vs just giving you another tab s2 or more likely a refurb are pretty slim. The same is true for the S3 too and I'm sure will be true for the s4. Now the same math is not true for TVs and certain other tech and it is possible to make out with this plan. That said Best Buy often will not give money back in that instance and offer you a TV "like" yours that is much cheaper.
What I strongly recommend people do "take advantage" of is Best Buys Price match. It is fairly easy to get them to price match lots of stuff from lots of online stores. I generally save 20-50% on almost everything I buy, just by doing a little searching and making them honor their policy. That said I did pay near retail for this tab as I "really" wanted it and no one was discounting, but paid only 30 dollars for my book cover.
gottahavit said:
Ok yes if we are talking the accidental damage plans and not the trade in program then yes this has been something people have been using/abusing(often failing) for years. You can pay 30% for a warranty which if you are hard on your toys might be worth, but as a "trade up" program on a tablet I would not recommend. Best buy still sells New Tab S2s 4+ years after release so the odds that they will give you your money back vs just giving you another tab s2 or more likely a refurb are pretty slim. The same is true for the S3 too and I'm sure will be true for the s4. Now the same math is not true for TVs and certain other tech and it is possible to make out with this plan. That said Best Buy often will not give money back in that instance and offer you a TV "like" yours that is much cheaper.
What I strongly recommend people do "take advantage" of is Best Buys Price match. It is fairly easy to get them to price match lots of stuff from lots of online stores. I generally save 20-50% on almost everything I buy, just by doing a little searching and making them honor their policy. That said I did pay near retail for this tab as I "really" wanted it and no one was discounting, but paid only 30 dollars for my book cover.
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I agree that the price matching is pretty hassle free. The managers actually have a lot of empowerment to make decisions outside the normal price matching, too. I got Best Buy to price match a Surface Pro 4 with the Microsoft student price deal. I was just honest and asked if they would price match it, since I would rather buy their accidental protection plan, and I was going to buy the computer one way or another. Either Best Buy or Microsoft store. The manager accepted the price match, no problem.
NoFaQ said:
Yes, I've been told the same thing, and YES, it is up to each person how they feel about using or abusing the "warranty". First, it is pertaining to the Accidental Best Buy warranty that covers anything. It has been suggested quietly by a Best Buy employee that you could "accidentally" drop, sit on, crack screen, etc. shortly before the warranty period expires, and because of the Accidental warranty that covers everything you could trade in the device for credit of the value you paid for it. To me, it is definitely abusing the system if you intentionally break your device just to use the warranty.
Second, you are correct that it is not a trade-in for like value. The device has to be damaged just like any warranty claim. So, if you intentionally break the device, you are not taking advantage of the policy, you are abusing it.
Also, using the Amazon price-match isn't really a hack, since they give absolutely zero hassle on the price match. The only thing it has to say is "Fulfilled by Amazon". It doesn't have to be sold by them, as long as the seller stocks the item in an Amazon Warehouse and Amazon fulfills it.
Click to expand...
Click to collapse
The device doesn't have to be broken to take advantage of the Geek Squad Protection plan is what they call it by me, and I think the trade in is only offered on the 2+ year plans. So the 1 year plan doesn't offer it and then you'd have to buy the trade-in feature, since I never bought the trade in feature on its own. I just always opted for the 2 years. I did it first with my Gear S2 watch, it was 100% working, looked brand new just due to its age, battery couldn't hold a charge. They don't heavily advertise it since by the time the next generation of device comes out, they're out money since the last gen usually drops 100 dollars less, and they'd probably get maybe half of that price back from parts or Samsung alone. I think it's that reason they don't heavily advertise it and it's kind of a "secret menu" item.
Limeybastard said:
Says the newbie that joined today lol.
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This, coming from the guy who's only been here 5 years.
raduque said:
This, coming from the guy who's only been here 5 years.
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11 years... Pleb.
Yeah, so all on all that Best Buy feature may work in certain scenarios for certain products.
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This is great info. Going to try this. Thanks!

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