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As of now I'm on my 4th Gnexus and once again I'm being plagued with the same issue I have since my first one back on launch day. Loss of voice during a call, high pitch noises, (think scratching on a chalk board) loss of sound on all key press as well as numbers when dialing.
I have called about this issue. First time around Verizon said take it back get a new one. So I did that and so on happened 2 more times same issue same results. Now on my 4th one its starting again. So verizon said it was Samsung and Samsung said Verizon.
So I was hoping for some input on what direction I should go now.
Sent from my Galaxy Nexus using XDA
After so many replacements, I can only imagine that this is happening because of your location?
Sent from my GT-P7510 using xda premium
My wife has the same phone and she has not had any of these issues. On the other had she doesn't use her phone as much as I do! I'm pretty much on mine all day and she maybe looks at it once a day.
Sent from my Galaxy Nexus using XDA
srh21 said:
My wife has the same phone and she has not had any of these issues. On the other had she doesn't use her phone as much as I do! I'm pretty much on mine all day and she maybe looks at it once a day.
Sent from my Galaxy Nexus using XDA
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This is an obvious case of user-error. The odds of getting a defunct phone that many times in a row is about like winning the lottery, literally.
srh21 said:
As of now I'm on my 4th Gnexus and once again I'm being plagued with the same issue I have since my first one back on launch day. Loss of voice during a call, high pitch noises, (think scratching on a chalk board) loss of sound on all key press as well as numbers when dialing.
Sent from my Galaxy Nexus using XDA
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Click to collapse
when you said high pitch noises, do you mean that during a call you can hear a buzzing sort of noise when people speak? I get that on my nexus too, it's slightly irritating but I'll live with it, better than spending time to unroot it, go back to stock and then waste a whole week in the service centre.
akira02rex said:
This is an obvious case of user-error. The odds of getting a defunct phone that many times in a row is about like winning the lottery, literally.
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It's obviously not user error.. If you read a bit you'd see there is a very lengthy thread about this very issue.. It's called microphone cutting out during call or something like that.. You can replace your phone as much as you want, it's not going to change it. the cause is unknown but I believe they have at least determined it not to be hardware..
Sent from my Galaxy Nexus using XDA App
Powell730 said:
It's obviously not user error.. If you read a bit you'd see there is a very lengthy thread about this very issue.. It's called microphone cutting out during call or something like that.. You can replace your phone as much as you want, it's not going to change it. the cause is unknown but I believe they have at least determined it not to be hardware..
Sent from my Galaxy Nexus using XDA App
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That is correct. Audio outbound gets garbled and then lost completely. This is the worst bug of this phone. I can't count how many phone calls where I'd have to hang up and redial because the other person couldn't hear me anymore.
Sent from my Galaxy Nexus using Tapatalk
I'd blame the carrier, as i'm on Orange UK, and I use T-Mobile UK as well, and call quality both ends, is excellent
Your wife may not have the issue but are y'all talking on the same tower when the issue arises? I'm on Verizon as well and never had this problem. That said, I don't talk a lot, maybe 400 minutes a month - mostly to my boss that has an iPhone so half the time I can't hear crap anyway due to that fact.
I will say, as a recent T-Mobile transplant that has used Verizon off and on for several years with work phones, Verizon doesn't seem to have the same call quality in general terms. Maybe it's just my ear, but even back in the day I owned some Motorola claim shells that sounded pretty muddy.
Have you tried to replicate the problem on a completely stock phone with no 3rd party apps? I wonder if there's a conflict somewhere.
akira02rex said:
This is an obvious case of user-error. The odds of getting a defunct phone that many times in a row is about like winning the lottery, literally.
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Not sure how it could be user error as well. This isn't my first phone.
srh21 said:
Not sure how it could be user error as well. This isn't my first phone.
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KWKSLVR said:
Your wife may not have the issue but are y'all talking on the same tower when the issue arises? I'm on Verizon as well and never had this problem. That said, I don't talk a lot, maybe 400 minutes a month - mostly to my boss that has an iPhone so half the time I can't hear crap anyway due to that fact.
I will say, as a recent T-Mobile transplant that has used Verizon off and on for several years with work phones, Verizon doesn't seem to have the same call quality in general terms. Maybe it's just my ear, but even back in the day I owned some Motorola claim shells that sounded pretty muddy.
Have you tried to replicate the problem on a completely stock phone with no 3rd party apps? I wonder if there's a conflict somewhere.
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Click to collapse
I pretty much tried everything. New sim cards, using it with nothing installed (stock) I'm super bummed I been waiting on a nexus device to hit Verizon for a while now. I'm not sure how much longer I'm going to put up with this.
What about rolling back onto 3G? Are you on the fringe of LTE connectivity at all?
I know a lot of people talk about call quality. Frankly, I haven't experienced any issues and no one has told me that it sounds like crap (and believe me, I have friends that would mention it, we're a HARSH bunch). I don't doubt they exist, and you certainly don't sound like 3/4ths of XDA that are overly dramatic whiners. Out of curiosity, roughly how many minutes a month do you talk? Any chance that it's just an issue where, well you know, the more you do something the more opportunity to experience something that goes wrong? I used to talk a ton for work, like 3000+ minutes a month. I had a lot more dropped calls then than now, know what I mean?
You know what I'd do, which Verizon would HATE but, hey, you are the customer. I'd take you and your wife's phone into Verizon, and have them flip the numbers around. Keep EVERYTHING else about the phones the same. Her apps stay, your apps stay, just swap the numbers around and try her phone with your regular use for maybe 3 or 4 days. If you can replicate the problem while she doesn't experience the issue at all on your phone, then you can probably narrow it down to either the tower your on, or maybe the phone really is just buggy after you've been on it for a while.
Every so often I'll have a long conversation and a call gets dropped, but I've never not been able to hear someone or them not be able to hear me. Like, they're the typical issues that you could assign to either being a tower pass off problem or the nature of LTE long before the phone (on either my end or the other person's end). But, like I said, that's a rare occurrence for me.
What version of ICS are you running? I had this same problem, specifically and most frequently the one where the audio cuts out of a call, sometimes it'd do it and force me to re-call my girlfriend as many as 3 or 4 times in an hour.
What fixed it was flashing ICS 4.0.4 released from Google themselves (if I waited for Verizon to do it I'd probably be single by now). This fixed it for me immediately right out of the gate. I've had the other issues you spoke of every so often but the audio cut out was constant. This fixed everything. Been running for a while without problems (month or so maybe?).
Eh...you didn't flash it straight from Google. At best, you flashed it straight from the Verizon/Google ota server the test ota is on
I stand corrected, this is what I get when trying to post while on hold at work. Not straight from Google, leaked 4.0.4. Originally found it elsewhere linked to a google domain site, but it's best served up here.
http://forum.xda-developers.com/showthread.php?t=1481044
Give that a shot for now, fixed my woes anyway.
lblacklol said:
I stand corrected, this is what I get when trying to post while on hold at work. Not straight from Google, leaked 4.0.4. Originally found it elsewhere linked to a google domain site, but it's best served up here.
http://forum.xda-developers.com/showthread.php?t=1481044
Give that a shot for now, fixed my woes anyway.
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Click to collapse
From here?
http://android.clients.google.com/p....signed-mysid-IMM30B-from-ICL53F.659e0a8f.zip
try a different SIM/Network. you'd be suprised
IINexusII said:
try a different SIM/Network. you'd be suprised
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What network do you suppose he would try?
Sounds like the phone is doing you a favor. If I had to talk to my girlfriend for an hour a day I'd want my phone to kill itself.
lblacklol said:
I stand corrected, this is what I get when trying to post while on hold at work. Not straight from Google, leaked 4.0.4. Originally found it elsewhere linked to a google domain site, but it's best served up here.
http://forum.xda-developers.com/showthread.php?t=1481044
Give that a shot for now, fixed my woes anyway.
Click to expand...
Click to collapse
Did not fix the microphone going out issue for me :-( I just flashed the 4.0.4 leak on Tuesday hoping it would alleviate this problem, but I had the mic go out about 15 mins into a call last night. Same story as with stock, had to hang up and re-dial to continue the conversation.
I've noticed that my Galaxy Nexus hangs up a call after 2 hours. This is quite annoying when I'm talking on the phone with my girlfriend. My question is, I don't know whether this is carrier based or ROM based.
My previous phone, a Blackberry Bold 9700 never did this; however it seems to be happening with the Galaxy Nexus. Can somebody help me fix this issue?
EDIT: IF it has any meaning, I am currently on Fido's Network in Canada.
Wait, do you actually mean after 2 hours straight it hangs up?
I know that calls through Google Voice have a maximum call length of 3 hours, but this is the first I've heard of hangups occurring after 2...
Sorry i posted by mistake and cant delete.
Kookas said:
Wait, do you actually mean after 2 hours straight it hangs up?
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Yes; literally 2 hours flat (I checked my call logs) and it just hangs up exactly on the 2 hour mark.
This has not happened just once; so I know it's not a random bug; it's happened consistently with every single call that reaches 2 hours.
Kookas said:
Wait, do you actually mean after 2 hours straight it hangs up?
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aberrati0n said:
I know that calls through Google Voice have a maximum call length of 3 hours, but this is the first I've heard of hangups occurring after 2...
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Click to collapse
This is not with Google Voice; This is with stock calling app through AOKP.
DDRFAN said:
Yes; literally 2 hours flat (I checked my call logs) and it just hangs up exactly on the 2 hour mark.
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Click to collapse
Holy crap! There is no way I would talk on the phone for 2 hours straight - that is insane.
It's not a bug, it's a feature - it's your phone's way of telling you you are talking way to much.
DDRFAN said:
I've noticed that my Galaxy Nexus hangs up a call after 2 hours. This is quite annoying when I'm talking on the phone with my girlfriend. My question is, I don't know whether this is carrier based or ROM based.
My previous phone, a Blackberry Bold 9700 never did this; however it seems to be happening with the Galaxy Nexus. Can somebody help me fix this issue?
EDIT: IF it has any meaning, I am currently on Fido's Network in Canada.
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Click to collapse
To the best of my knowledge this is something that has been implemented on my carrier's (AT&T's) network for over ten years; since it was Cingular Wireless or maybe even PacBell PCS, I'm not sure. The two hour time limit is in place to prevent accidental calls or disconnected calls that failed to release from exhausting your minutes or needlessly using the carrier's network resources. At least this was the case back when I actually would be on the phone for two hours or longer. I don't have the patience or attention span to stay on the phone that long anymore.
Kookas said:
Wait, do you actually mean after 2 hours straight it hangs up?
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dru858 said:
To the best of my knowledge this is something that has been implemented on my carrier's (AT&T's) network for over ten years; since it was Cingular Wireless or maybe even PacBell PCS, I'm not sure. The two hour time limit is in place to prevent accidental calls or disconnected calls that failed to release from exhausting your minutes or needlessly using the carrier's network resources. At least this was the case back when I actually would be on the phone for two hours or longer. I don't have the patience or attention span to stay on the phone that long anymore.
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Click to collapse
Strange, I've never noticed this on my blackberry, but I guess this is the case with Android. Thank you for your information.
Hey everyone, I have a question about T-Mobile Wifi Calling feature. When it works, it is really great but sometimes when I answer the phone either I can't hear them or the caller can't hear me but I can hear them. My Wifi signal is really good but why does this happen? It seems like a pretty common problem and when I searched for solution, there were many but none that really works 100%.
Is there any remedy for this issue?
Yea I have the same exact problem. It's really annoying.
I'm seeing the same issues myself. Hopefully the update with multi-window will address this. I remember my Wifi calling being much more reliable on my Galaxy S from 2 years ago.
paul2834 said:
I'm seeing the same issues myself. Hopefully the update with multi-window will address this. I remember my Wifi calling being much more reliable on my Galaxy S from 2 years ago.
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Agreed. and wifi calling on my wife's Sensation works flawlessly all the time. Sad thing is I absolutely need it at home. no cell coverage at all.
my s3 and my n2 used to do that but I have the dual router and when I switched from G to N signal the issue was solved.
elbarto7 said:
my s3 and my n2 used to do that but I have the dual router and when I switched from G to N signal the issue was solved.
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I've got a Netgear N router that is only a few months old. Still have issues
=( that's pretty disappointing, I guess we all have to wait till T-Mobile fixes it. I was really depending on this feature since I get no service indoor. I can't help but to feel regret switching from ATT...
hd2Raz said:
I've got a Netgear N router that is only a few months old. Still have issues
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I have Cisco E3000 and I used the 5Ghz band.
Am I suppose to set the router certain way to get this working 100%? I went to T Mobile store today and I only made fool out myself. When it was connected to store Wifi, I just couldn't recreate the issue but as soon as I get home it goes all wrong!
Sent from my SGH-T889 using Tapatalk 2
zen0s said:
Am I suppose to set the router certain way to get this working 100%? I went to T Mobile store today and I only made fool out myself. When it was connected to store Wifi, I just couldn't recreate the issue but as soon as I get home it goes all wrong!
Sent from my SGH-T889 using Tapatalk 2
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Have you logged into your tmo account online and set your 911 address? This seems to have made a huge improvement for my wife's phone but also somewhat on mine from the looks of it. Still not 100% but at least it works most of the time.
hd2Raz said:
Have you logged into your tmo account online and set your 911 address? This seems to have made a huge improvement for my wife's phone but also somewhat on mine from the looks of it. Still not 100% but at least it works most of the time.
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yeah, i had to put my address there first to get the Wifi-Calling feature going. Doesn't seem to be much of different on my part though
So many problems with Wifi-Calling feature...
- One way Audio (either caller can't hear me or I can't hear them)
- Text/MMS not coming in or out
- Phone Calls doesn't go through, phone doesn't even ring... when it does ring and I pick up, phone freezes at the answering screen!
WTF! so unreliable... what a mistake switching to T-Mobile was. AT&T was over charging the heck out of me but at least I had no service problems, I'm not sure if cheaper plan is worth going through this.
zen0s said:
yeah, i had to put my address there first to get the Wifi-Calling feature going. Doesn't seem to be much of different on my part though
So many problems with Wifi-Calling feature...
- One way Audio (either caller can't hear me or I can't hear them)
- Text/MMS not coming in or out
- Phone Calls doesn't go through, phone doesn't even ring... when it does ring and I pick up, phone freezes at the answering screen!
WTF! so unreliable... what a mistake switching to T-Mobile was. AT&T was over charging the heck out of me but at least I had no service problems, I'm not sure if cheaper plan is worth going through this.
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Click to collapse
Try this http://forum.xda-developers.com/showthread.php?t=1769716
for some reason my wife's s3 has the same IP as my HP wireless printer.
Was having the same problems on my N2. I've since switched to the N band, but I haven't re-enabled WiFi calling as I am a bit gunshy, especially since I am taking a lot of job calls at the moment.
elbarto7 said:
Try this http://forum.xda-developers.com/showthread.php?t=1769716
for some reason my wife's s3 has the same IP as my HP wireless printer.
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Thanks but after checking, it's definitely not conflicting with any IP. Only thing that's connected to my comcast modem is my pc and my Note 2. =(
I see hundreds of posts and threads regarding to this wifi calling issue on t-mobile support website... I can't believe they haven't fixed it.
Sent from my SGH-T889 using Tapatalk 2
i have the same problem..
WIFI calling is truely a hit or miss... sometimes it works great and other times nobody can call me .. they go right to voicemail.
I really hope they figure this out ... wifi calling is soo important to have.
Only real solution is to turn off the Wi-Fi calling feature for now. It's pretty much a hit or miss if it will work on a daily basis.
Sent from my SGH-T999 using Tapatalk 2
DataDork said:
i have the same problem..
WIFI calling is truely a hit or miss... sometimes it works great and other times nobody can call me .. they go right to voicemail.
I really hope they figure this out ... wifi calling is soo important to have.
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Click to collapse
Yeah, seriously.... The saddest part is every tmobile tech support I get in touch with, they seem to have no clue what so ever with this issue. How do we let tmobile know about this? There are plenty of threads at tmobile support forum but I don't see tmobile doing anything about it! It pisses me off!
Sent from my SGH-T889 using Tapatalk 2
zen0s said:
Yeah, seriously.... The saddest part is every tmobile tech support I get in touch with, they seem to have no clue what so ever with this issue. How do we let tmobile know about this? There are plenty of threads at tmobile support forum but I don't see tmobile doing anything about it! It pisses me off!
Sent from my SGH-T889 using Tapatalk 2
Click to expand...
Click to collapse
The problem is that this may be a Samsung phone problem, so nothing a tmobile tech can help you with currently. As others have mentioned, using older phones or other brand of smartphones seems to work with Wi-Fi calling. Most problems were reported from using a Samsung Galaxy s3/Galaxy note 2.
Sent from my SGH-T999 using Tapatalk 2
Im having the sane issue
whatsitsnamenow said:
The problem is that this may be a Samsung phone problem, so nothing a tmobile tech can help you with currently. As others have mentioned, using older phones or other brand of smartphones seems to work with Wi-Fi calling. Most problems were reported from using a Samsung Galaxy s3/Galaxy note 2.
Sent from my SGH-T999 using Tapatalk 2
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Click to collapse
It's a t mobile issue, I've had the same issue using wifi calling with HTC devices.
Sent from my SGH-T889 using xda premium
I have been having a lot of problems with my new honey, namely in the signal department! I went through a whole thing with it right after activation...it worked, then didn't, then did...etc. A chat session, phone call, & 2 trip to the actual store (all in 1 day!) resulted in them doing a factory reset and sending me on my looney way. It seemed to have helped, for about a day and a half. Now it is dropping signal again! It seems to do so, sometimes, when I have the wifi on. But then sometimes not (I'm not sure if wifi is culprit or coincidence.)
The ATT store employees said I may have changed a setting (I'm sure I didn't as I don't know of any setting that would even cause that!) and also "explained" my signal will naturally fluctuate...(They think I am an idiot, obviously and of course the phone was working fine when I was there...duh!) They also gave me a new sim card.
I *really* want to love this phone! But I'm finding it frustratingly undependable. Texts won't send when I need them to. I'm not getting them either, always. Voice is hit or miss when it drops (sometimes it works, sometimes not.) I have ALSO noticed the signal is not as strong as my old beloved Cappy. That thing was a horse (and I'm thinking of going back to it if this new one doesn't wise up!) Seriously, $300 bucks for a brand new phone & it can't keep a proper signal?
Is it the radio? Is it the software (still 100% stock, unrooted)? Should I make them give me a new one? What if it doesn't work, either? Flashing it to fix the issue is fine for me, but I've been holding out for multi-view before I get flash-crazy. lol Not to mention I may have to return it so better to not mess with it [yet]. I'm very frustrated & tired of getting looked upon like I'm the typical woman idiot who is not as smart as her new smartphone!!! I am NOT imagining it!!!
k.babymamma said:
I have been having a lot of problems with my new honey, namely in the signal department! I went through a whole thing with it right after activation...it worked, then didn't, then did...etc. A chat session, phone call, & 2 trip to the actual store (all in 1 day!) resulted in them doing a factory reset and sending me on my looney way. It seemed to have helped, for about a day and a half. Now it is dropping signal again! It seems to do so, sometimes, when I have the wifi on. But then sometimes not (I'm not sure if wifi is culprit or coincidence.)
The ATT store employees said I may have changed a setting (I'm sure I didn't as I don't know of any setting that would even cause that!) and also "explained" my signal will naturally fluctuate...(They think I am an idiot, obviously and of course the phone was working fine when I was there...duh!) They also gave me a new sim card.
I *really* want to love this phone! But I'm finding it frustratingly undependable. Texts won't send when I need them to. I'm not getting them either, always. Voice is hit or miss when it drops (sometimes it works, sometimes not.) I have ALSO noticed the signal is not as strong as my old beloved Cappy. That thing was a horse (and I'm thinking of going back to it if this new one doesn't wise up!) Seriously, $300 bucks for a brand new phone & it can't keep a proper signal?
Is it the radio? Is it the software (still 100% stock, unrooted)? Should I make them give me a new one? What if it doesn't work, either? Flashing it to fix the issue is fine for me, but I've been holding out for multi-view before I get flash-crazy. lol Not to mention I may have to return it so better to not mess with it [yet]. I'm very frustrated & tired of getting looked upon like I'm the typical woman idiot who is not as smart as her new smartphone!!! I am NOT imagining it!!!
Click to expand...
Click to collapse
I would definitely take it back and make them give you a new one.
Sent from my SAMSUNG-SGH-I317 using Tapatalk 2
Sounds like your antennae is shorting out or something like it wasn't soldered properly or the cable isn't secure. Would explain why WiFi affects it. I'd go there and demand a replacement and if they don't wanna budge your within 30 day no questions return. Then go to a diff store and get a new one. I really don't see it being a software issue.
Sent from my SAMSUNG-SGH-I317 using xda premium
cjsspape said:
Sounds like your antennae is shorting out or something like it wasn't soldered properly or the cable isn't secure. Would explain why WiFi affects it. I'd go there and demand a replacement and if they don't wanna budge your within 30 day no questions return. Then go to a diff store and get a new one. I really don't see it being a software issue.
Sent from my SAMSUNG-SGH-I317 using xda premium
Click to expand...
Click to collapse
Is it possible that whatever the problem was, it miraculously resolved itself? I had it drop signal two more times since this post, then nothing since. It's been working perfectly. I hate to keep it if it might arise again but I hate to return it if it was some weird fluke thing.
This may or may not be related to the above problem: has anyone noticed their reception is not as good as on a previous device? I had a Cappy and it always got great signal. I noticed this one is not as strong in the same places I previously visited with my old phone. Although admittedly, it seems to be improving. Does that even make sense or is even possible? Just like me, my phone has to be the goofball of the bunch!
k.babymamma said:
Is it possible that whatever the problem was, it miraculously resolved itself? I had it drop signal two more times since this post, then nothing since. It's been working perfectly. I hate to keep it if it might arise again but I hate to return it if it was some weird fluke thing.
This may or may not be related to the above problem: has anyone noticed their reception is not as good as on a previous device? I had a Cappy and it always got great signal. I noticed this one is not as strong in the same places I previously visited with my old phone. Although admittedly, it seems to be improving. Does that even make sense or is even possible? Just like me, my phone has to be the goofball of the bunch!
Click to expand...
Click to collapse
Haha I'm glad its working better but I still think it may be hardware related. I get better signal now with this device then my sIII or my note before it. Have ya done anything to your phone at all? Root mod etc?
Sent from my SAMSUNG-SGH-I317 using xda premium
cjsspape said:
Haha I'm glad its working better but I still think it may be hardware related. I get better signal now with this device then my sIII or my note before it. Have ya done anything to your phone at all? Root mod etc?
Sent from my SAMSUNG-SGH-I317 using xda premium
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Click to collapse
Nope. I've done nothing because I'm having this returning debate. lol I'm itching to though!
This is classic "my car doesn't work so take it to the garage then it works fine and they will make fun of you" If I do return it what do I say? It is documented about my "troubles" as per the ATT phone rep. Though if I can't reproduce the problem they're just going to send me on my way, I'm afraid.
k.babymamma said:
Nope. I've done nothing because I'm having this returning debate. lol I'm itching to though!
This is classic "my car doesn't work so take it to the garage then it works fine and they will make fun of you" If I do return it what do I say? It is documented about my "troubles" as per the ATT phone rep. Though if I can't reproduce the problem they're just going to send me on my way, I'm afraid.
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Click to collapse
With enough "negotiating" they'll take it back haha. Plus are you still within your no ask return window? Just explain how its sporatic but annoying to the point its not functional for reliable use and they should do something within their power to help ya out
Sent from my SAMSUNG-SGH-I317 using xda premium
k.babymamma said:
Nope. I've done nothing because I'm having this returning debate. lol I'm itching to though!
This is classic "my car doesn't work so take it to the garage then it works fine and they will make fun of you" If I do return it what do I say? It is documented about my "troubles" as per the ATT phone rep. Though if I can't reproduce the problem they're just going to send me on my way, I'm afraid.
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Click to collapse
You spent enough money on the device, you should be absolutely happy with it, not apprehensive. If you wait past the return date, it's going to sit in the pit of your stomach for 20 months and ruin your enjoyment of it until you can upgrade again. Not worth it. Smile your brightest smile, walk into the store, very nicely tell them that you've had multiple issues and the AT&T phone reps said to go in and ask for an exchange. That's it. They're going to count on you being intimidated and going away. Smile, be nice, and don't be intimidated.
If they say you have to reproduce the problem, invite them to spend the day with you. The Note 2 is amazing and you shouldn't settle if you believe your hardware is having problems.
UserNamer said:
You spent enough money on the device, you should be absolutely happy with it, not apprehensive. If you wait past the return date, it's going to sit in the pit of your stomach for 20 months and ruin your enjoyment of it until you can upgrade again. Not worth it. Smile your brightest smile, walk into the store, very nicely tell them that you've had multiple issues and the AT&T phone reps said to go in and ask for an exchange. That's it. They're going to count on you being intimidated and going away. Smile, be nice, and don't be intimidated.
If they say you have to reproduce the problem, invite them to spend the day with you. The Note 2 is amazing and you shouldn't settle if you believe your hardware is having problems.
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Click to collapse
Yes. I have decided to take it in later today, as my 14 days is up on Friday. I hope they have stock of them. Anyhow...I have another question. If a phone is sitting still with no movement (and the weather is good, lol) will there be variations in signal strength? I get 3 bars with 4G showing, then it drops to one tiny bar. Sometimes the 4G disappears then reappears. The it will go back up to 4 bars. All in the course 5 minutes! I do realize signal will vary with movement but will it if your phone is just sitting there?
I am trying to experiment a little. I just realized/remembered that I had (uneventfully) dropped my phone (not hard, in-case) about the same time as my dropped signal problem pretty much resolved itself. So then I was like, hmm, maybe there IS something loose inside. I've tried gently shaking/jarring it here on my desk, coincidentally with the bars dropping back to just 1 as a result. But then again it may be coincidental as they are seeming to waiver A LOT. I just wondered if it is normal.
I never really stared at my old phone (Galaxy1) here at my desk but I'm almost positive it always had more than 1 bar at this same location and I never noticed it waiver like this one. But like I said I never had to make myself stare at it to check, either! lol Just wondering if someone knows a little more about cellphone signal 101 than me.
I have the issue of no 4G HSPA+ but I can get a strong LTE signal when in an LTE reception area. I'm wondering if you are in an LTE area and can get LTE? Where are you located?
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I have noticed problems with my GN2 as well. Mine shows I have signal but my data stalls or doesn't seem to work as it should. I'm in an area where there shouldn't be any problems. Only seems to happen in non LTE areas. Whenever I have LTE signal this thing is blazing fast.
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Update: Took the phone in. Basically, they had never heard of the issue with this phone. But...I walked away with a replacement. So far so good though I've had it only a few hours. The girl was very nice & explained even though I was borderline limit she would take care of me. I told her I received it Fri the 9th but she said they were basing the 14 days on the 7th! I said I didn't physically have it till the 9th! Jeeze. Moot point since she was going to take care of it anyhow but it just concerned me how (corporate) att could chop 2 days of my in-store return time!
So no, I'm not in LTE land, unfortunately. 3g H+ & E only though I can't complain about the coverage or speed. Good enough for me 4 sure.
The signal bars waivered quite a bit even while in the store. They said while some fluctuation is normal it shouldn't be as much as it was doing especially with the close proximity of the tower & good weather and especially while just sitting on the counter.
I downloaded the free app "No Signal Alert" from the Play Store. In just a few hours it recorded lost signal 4 times! (In a very good coverage area) [my first phone b4 the exchange] Consider using it if you want to see if you are losing signal like I was. Handy app!
Hopefully this is a good one. I know it sounds goofy but this phone seems to even move faster than the other. Weird. It will be interesting to hear if anyone else is having this problem. Maybe there was a bad batch of them or something? Like the Nexus I read about & their signal problems.
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Haha im glad that they helped ya! No its not goofy or silly to think that one phones faster then another because no two phones are alike. The silicone chips are very different and performance can very greatly. I had an s3 that wouldnt take custom kernels to save its life but I got it replaced after a two year old and a toilet incident haha and that one took even the most abusive settings in stride!
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I have a similar situation with mine. LTE will be working fine but then I notice that once I connect to my home wifi and then either leave my wifi range or turn off wifi the LTE icon will show in the status bar and it will show that it's sending and receiving data but Web pages will stall and never load, Play Store will timeout, and SpeedTest.net will start up but the needle will freeze about 1/8 of the way up indefinitely. I've toggled data at this point but it never fixes it, I have to restart the phone at which point LTE works perfectly but once I get back on my wifi the cycle will repeat, this has happened reliably for about the past week.
Do you all think I have a defective radio or am I missing something? I'm still within my return Window and will probably swap it Friday.
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williamsjscott said:
I have a similar situation with mine. LTE will be working fine but then I notice that once I connect to my home wifi and then either leave my wifi range or turn off wifi the LTE icon will show in the status bar and it will show that it's sending and receiving data but Web pages will stall and never load, Play Store will timeout, and SpeedTest.net will start up but the needle will freeze about 1/8 of the way up indefinitely. I've toggled data at this point but it never fixes it, I have to restart the phone at which point LTE works perfectly but once I get back on my wifi the cycle will repeat, this has happened reliably for about the past week.
Do you all think I have a defective radio or am I missing something? I'm still within my return Window and will probably swap it Friday.
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Click to expand...
Click to collapse
Yea my wifi lte transfer is always spot on so something may be wrong
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williamsjscott said:
I have a similar situation with mine. LTE will be working fine but then I notice that once I connect to my home wifi and then either leave my wifi range or turn off wifi the LTE icon will show in the status bar and it will show that it's sending and receiving data but Web pages will stall and never load, Play Store will timeout, and SpeedTest.net will start up but the needle will freeze about 1/8 of the way up indefinitely. I've toggled data at this point but it never fixes it, I have to restart the phone at which point LTE works perfectly but once I get back on my wifi the cycle will repeat, this has happened reliably for about the past week.
Do you all think I have a defective radio or am I missing something? I'm still within my return Window and will probably swap it Friday.
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Click to collapse
Sounds very similar to how mine is acting. I'm wondering if it is the ATT smart WiFi app causing the problem. Shows data incoming and outgoing but stalls.
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kkl0wn said:
Sounds very similar to how mine is acting. I'm wondering if it is the ATT smart WiFi app causing the problem. Shows data incoming and outgoing but stalls.
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That's exactly how it's acting for me. I just now disabled the AT&T Smart WiFi app and after a quick restart and toggle test there was no problems, but I'm not sure if the problem will only pop up after I've been on wifi for a while. I'm going to see if it keeps doing it tomorrow.
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Disabling Smart WiFi appeared to fix the problem.
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What I noticed today is that when this same issue happens, with 4G icon and wifi icon both active, it occurs after I manually check for a firmware update within the system settings. The 4G icon doesn't go away until I reset the phone.
Also I manually deleted the all the AT&T boat ware apps before this was happening so the smart wifi app is not causing this for me.
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Weird, if you get the issue and don't have the Smart WiFi app then it must be something else and it was coincidence that it worked normal for me today. I've only checked for firmware once (when I first got my phone) so it must be something else causing it. I'm hoping the multi view firmware will also have a fix for it.
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I currently have an HTC One Max that I will be returning after basically leasing it for a year from Sprint *sigh*. I am interested in picking up the Note 4, and am curious to what issues anyone that currently owns one is having. I have seen reports of GPS issues and dropped calls, so can anyone confirm this or mention any other problems that they may be experiencing. Also interested in the overall experience with the phone, besides few developers. Any input would be appreciated as it will either be this phone or the m9, but I would like to keep a larger screen .
Thanks in advance
A few people saying they've dropped calls doesn't mean anything imo and I haven't read anything about gps problems either. I love my N4. No regrets.
w7excursion said:
A few people saying they've dropped calls doesn't mean anything imo and I haven't read anything about gps problems either. I love my N4. No regrets.
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Be aware it's a spark phone so you don't have voice and data simultaneous while on the NOW NETWORK
Yea I know. Something I thought about before getting it. That's one thing I'll miss a lot coming from my s4.
w7excursion said:
A few people saying they've dropped calls doesn't mean anything imo and I haven't read anything about gps problems either. I love my N4. No regrets.
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I was reading the dropped calls and GPS issues on Sprint's forums for the phone, but that's why I figured the best place to find out would be here . Thank you for the info.
pcmanager said:
Be aware it's a spark phone so you don't have voice and data simultaneous while on the NOW NETWORK
Click to expand...
Click to collapse
This is the same with my One Max, which I haven't ran into to many scenarios where its been an issue. Would be nice if Sprint were to fix the problem with voice and data that they created. I have read articles about them rolling out a volte solution in the near future, but I am not holding my breathe.
I've had mine for a week or so now and I've run into several situations where people say they've tried to call me but my phone never rang nor did it notify me that I'd missed a call. Still working on trying to figure out if it's the phone or Sprint or something wonky with the rom I've been running.
pcmanager said:
Be aware it's a spark phone so you don't have voice and data simultaneous while on the NOW NETWORK
Click to expand...
Click to collapse
If i turn off LTE and just go with 3g....
will i have voice and data simultaneously? ??
thanks
jimmbomb said:
If i turn off LTE and just go with 3g....
will i have voice and data simultaneously? ??
thanks
Click to expand...
Click to collapse
No it will not work as I just tried it, so hopefully Sprint fixes this issue sooner or later.