Just wondering if anyone's run into an issue where the physical power button stops working with their GNex? Phone is getting close to a year old for me, but is no longer wake/sleep off of it suddenly and long press won't access the menu either.
Tried a reboot with battery pull in case it was some weird software glitch, but same problem persists.
And apparently Samsung (canada) is no help, said that purchasing it off of Amazon voids the warranty.
Though Amazon is willing to RMA for me -- just need to figure out how to get things sorted since I've changed continents since purchasing.
Yes, my power button stopped working at about the same time frame (a little less than a year). I figured out a routine that worked for me to boot the phone without the power button:
Plug the phone into a charger without the battery
Wait a few seconds after the charging icon would appear (sometimes the icon would flash at the right moment, but sometimes not)
Stick in the battery
Verizon replaced my phone.
i had an unresponsive power button on my htc liberty after a year of use. Which is why one of the first things i did when i got my nexus was to install smart screen on. Now im looking at docks to preserve usb.
Happened to me too on Sprint's galaxy s 2. i just got nexus recently and power button sometimes does get unresponsive but i hope it doesn't get worse.
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First of all I'm new here so apologies if I'm asking a question that's been asked before.
My situation is this:
My girlfriend has an HTC Incredible. It's going on 18 months old. I rooted it a while back with unrevoked and loaded CM7 on it. It ran perfectly for quite a while. Lately, she's been experiencing a problem with random reboots, I'd say over the past month or so. She said it would reboot when she had it plugged in to her work PC so she can listen to Pandora and keep a charge. Last night in an attempt to stabilize it and prevent the reboots I loaded Go Launcher on it and made sure she didn't have an malicious apps. Well, today apparently while she was working and had it plugged in to her PC via USB it rebooted and got stuck at the HTC Incredible screen. So she pulled the battery. Since she pulled the battery, the phone will not come on. I've tried the power button plus the volume down, the power button plus the optical button, everything. The charge light won't even come on. So, any help from anyone would be much appreciated!
bamajag said:
First of all I'm new here so apologies if I'm asking a question that's been asked before.
My situation is this:
My girlfriend has an HTC Incredible. It's going on 18 months old. I rooted it a while back with unrevoked and loaded CM7 on it. It ran perfectly for quite a while. Lately, she's been experiencing a problem with random reboots, I'd say over the past month or so. She said it would reboot when she had it plugged in to her work PC so she can listen to Pandora and keep a charge. Last night in an attempt to stabilize it and prevent the reboots I loaded Go Launcher on it and made sure she didn't have an malicious apps. Well, today apparently while she was working and had it plugged in to her PC via USB it rebooted and got stuck at the HTC Incredible screen. So she pulled the battery. Since she pulled the battery, the phone will not come on. I've tried the power button plus the volume down, the power button plus the optical button, everything. The charge light won't even come on. So, any help from anyone would be much appreciated!
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This may sound stupid but did she put the battery back in right?
Yeah, she did. I don't get it, I've googled the issue and I can't really find anyone having the same problem.
If you can't even get into hboot, it ain't good. Any way to try another battery just to rule it out?
power button + volume down + middle button is the ultimate reboot.
and yea I say try another battery -or- charge the same battery in an external charger and try it again. If not then something really weird happened to that phone..
I'm going to try a new battery tomorrow. Dumb question : Can a battery just die like that? I've always thought there would be warning signs.
The random reboots are the warning signs. My phone was randomly rebooting last month about twice a week then one day it rebooted as I stared at it six straight times. Apparently my battery (it was a Seido 1750) was known to flake out after a few months according to reviews on Amazon reviews. These reviews were posted after I had my extended battery for a few months so I was unaware. I switched to my stock battery and I have gone four weeks without an issue.
My seidio 3500 occasionally likes to discharge in an extremely rapid fashion. I hope I don't have to go back to my stock battery... Ever!
Happens to computers. Power supply starts to go bad and you begin to get phantom restarts. Then your PC is dead.
Sent from my ADR6300 using XDA Premium App
Tried a different sd card? Note that cm interacts with the sd card during boot.
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Thanks for the help everyone. I finally tried a new battery. Doesn't work. The phone still will not charge. I'm at a total loss as to what to do. If nothing else works, I'm upgrading my Droid X to the Droid Prime (when it's released) and giving her my X. If anyone has any additional suggestions...it would be greatly appreciated.
I would throw that usb cable away...
If the cable is shorting out it can kill our phones because of the extra pins for TV out in the micro-usb port on Inc. +5dc on a video out line might have toasted it.
Just a thought.
good luck
Hi Everyone,
I purchased galaxy nexus around a week back. Yesterday, it's interface hung up and it stopped responding. I had no other option other then to remove the battery and restart the phone again. I removed the battery and inserted it back but now the phone won't turn on. I've tried everything. I held the power button for atleast a minute and it didn't work. I pressed both volume down and power button but that didn't work either. I removed the SIM card but it still didn't work. I also put the phone on charge but still no response from the phone.
It does not show anything on the screen. Has anyone else faced this kind of problem? Is this a hardware problem? Is there any solution other then replacing the phone?
Looking forward for a reply. Thanks.
Try the power button again. If no worky probably gotta exchange it
Sent from my Galaxy Nexus using xda premium
pakistani said:
Hi Everyone,
I purchased galaxy nexus around a week back. Yesterday, it's interface hung up and it stopped responding. I had no other option other then to remove the battery and restart the phone again. I removed the battery and inserted it back but now the phone won't turn on. I've tried everything. I held the power button for atleast a minute and it didn't work. I pressed both volume down and power button but that didn't work either. I removed the SIM card but it still didn't work. I also put the phone on charge but still no response from the phone.
It does not show anything on the screen. Has anyone else faced this kind of problem? Is this a hardware problem? Is there any solution other then replacing the phone?
Looking forward for a reply. Thanks.
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Click to collapse
Sounds like you've covered most of the methods/states of turning the device on.
All the states of pressing the power button with other options I can think of are: volume up/down/together, usb plugged in and usb removed. Could also try removing the battery in between trying these and varying the length of holding down the power button.
Having usb unplugged, no volume keys pressed and holding the power button for 2-3 seconds has worked best for me.
Otherwise, as suggested above, the other option is to return/exchange the device as defective.
Hope that helps!
How sure are you that the battery is not dead? Of course like you say, the device itself may be dead but still.
Try keeping the phone on charge for a few minutes (say 15) at the very least and then attempt to see if the charging indicator shows on the screen when you click the power button. If it doesn't, then like everyone says, exchange the device....
My 2p's worth...
Thankyou everyone for the reply.
@s1977 pretty sure. It had around 50% battery when it stopped responding. And I also put it on charge for atleast 3-4 hours. Didn't work.
I think the only option left, as you all suggested, is to get a replacement and that's what I was afraid of. I ordered this from the UK and now I'll have to pay extra courier charges + tax to get a replacement.
Anyway, once again thankyou all for your response.
pakistani said:
Thankyou everyone for the reply.
@s1977 pretty sure. It had around 50% battery when it stopped responding. And I also put it on charge for atleast 3-4 hours. Didn't work.
I think the only option left, as you all suggested, is to get a replacement and that's what I was afraid of. I ordered this from the UK and now I'll have to pay extra courier charges + tax to get a replacement.
Anyway, once again thankyou all for your response.
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Click to collapse
Make sure you try holding the power button down firmly for awhile. Once it took about 10 seconds for me. I was starting to freak out.
Sent from my Galaxy Nexus using xda premium
Hello
Using a gsm nexus and loving it. Only complaint thus far is it has froze on me about once a week. Meaning, it works, but the screen is unresponsive to touch.
So i press power button, and see option for airplane mode/power off/silent, but click click either because well, no touch is being recognized.
This is easily fixed through a battery pull, but still a nuisance.
Is there a shortcut to reboot phone? such as holding down a key or two?
Also, what can be causing this, and do you have this issue (even though its not too often)
running stock 4.01 ;(
otherwise, phone is fast and works great, so no other concerns for me right now.
Thanks !
Battery pull is about all you can do
Sent from my Galaxy Nexus using xda premium
I have had this issue only once since having the phone and it actually happened last week. I don't know the cause. 1st batch GSM nexus from November of last year.
Stock yakju 4.0.2.....minimal apps
Sent from my Galaxy Nexus using XDA App
Yank that battery out, throw it at the wall, and put it back in.
Oh and don't forget the part where you dip the phone in molten lava when you remove the battery, it is key to recovery.
It´s happened to me twice when trying to unlock the phone. Pressing the power button to turn off the screen and waiting a few seconds to unlock again resolved the issue. I suppose I was lucky
hi. i got a tmobile samsung galaxy s2. I am out of my warranty. i had my phone for about six month thru a warranty exchange.
I was browsing espn.com, then out of no where the phone turned itself off and started to vibrate. I have tried to power it on, and it just vibrates. it turns on a quarter way then begins to vibrate. i left the battery out since the problem started waited the whole night to pass, still just beeps.
I googled how to put phone into discovery mode, but when I do the steps, it also powers the discovery mode quarter way then turns off and starts to vibrate. Is it a sticky power button. The power button presses normally,doesnt resist when i press it.
bojackson2015 said:
hi. i got a tmobile samsung galaxy s2. I am out of my warranty. i had my phone for about six month thru a warranty exchange.
I was browsing espn.com, then out of no where the phone turned itself off and started to vibrate. I have tried to power it on, and it just vibrates. it turns on a quarter way then begins to vibrate. i left the battery out since the problem started waited the whole night to pass, still just beeps.
I googled how to put phone into discovery mode, but when I do the steps, it also powers the discovery mode quarter way then turns off and starts to vibrate. Is it a sticky power button. The power button presses normally,doesnt resist when i press it.
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Click to collapse
Sounds to me like a sticky or stuck power button. If you can take it apart...clean around the button that might help. There are a few guides in the Skyrocket forum on how to do it. Search for sticky power button or look at the stickies by Vincom. I have a T989 as well and used some of these methods and it worked. Good luck!
Sent from my SAMSUNG-SGH-I727 using xda premium
I think taths the power button.
Sent from my SGH-T989 using xda app-developers app
To be honest your probably going to have to the the button replaced I had same issue I tried everything to cleaning it and around it and even prying it away from the connector and nothing worked I had to send it into Samsung and they had to replace the motherboard thankfully it was still under warranty its worth a shot to call em n ask if yours is
Sent from my SAMSUNG-SGH-T989 using xda premium
I had the same issue, took it apart and tried cleaning to no avail. I called a local cell repair shop and as soon as I said I had an S2 and started to describe the issue, he stopped me and said it was a short in the switch, which had to be replaced, and gave me a quote. Seems to be something of a common issue.
jeremyo83 said:
I had the same issue, took it apart and tried cleaning to no avail. I called a local cell repair shop and as soon as I said I had an S2 and started to describe the issue, he stopped me and said it was a short in the switch, which had to be replaced, and gave me a quote. Seems to be something of a common issue.
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How much was it for the shop to fix this?
I am looking at buying an S2 for $100 that is doing this shut off & vibrate.
bojackson2015 said:
hi. i got a tmobile samsung galaxy s2. I am out of my warranty. i had my phone for about six month thru a warranty exchange.
I was browsing espn.com, then out of no where the phone turned itself off and started to vibrate. I have tried to power it on, and it just vibrates. it turns on a quarter way then begins to vibrate. i left the battery out since the problem started waited the whole night to pass, still just beeps.
I googled how to put phone into discovery mode, but when I do the steps, it also powers the discovery mode quarter way then turns off and starts to vibrate. Is it a sticky power button. The power button presses normally,doesnt resist when i press it.
Click to expand...
Click to collapse
I got something similar happening to a S2 I have. I was using it, it just shut down and won’t boot anymore. As soon as I plug it in it'll start vibrating indefinitely, pull the battery and re-insert it, and it'll keep on vibrating indefinitely. Sometimes I see the SAMSUNG logo but that as far as I can get. RECOVERY doesn’t work, ODIN doesn’t work, no button combination works... seems kind of dead to me.
You guys think it’s worth sending it to SAMSUNG and getting a quote to get it repaired?
EDIT: sometimes i can get into download mode for about 3 seconds then it blue screens and reboots. I can get as far as pressing the VOL+ up and then reboots...
So did anyone find a solution or was it a "short in the switch"?
Solution
bojackson2015 said:
hi. i got a tmobile samsung galaxy s2. I am out of my warranty. i had my phone for about six month thru a warranty exchange.
I was browsing espn.com, then out of no where the phone turned itself off and started to vibrate. I have tried to power it on, and it just vibrates. it turns on a quarter way then begins to vibrate. i left the battery out since the problem started waited the whole night to pass, still just beeps.
I googled how to put phone into discovery mode, but when I do the steps, it also powers the discovery mode quarter way then turns off and starts to vibrate. Is it a sticky power button. The power button presses normally,doesnt resist when i press it.
Click to expand...
Click to collapse
SOLUTION !!! Hey i share your pain... i have an
S2 as well and have been facing the same
problem... my phone is rooted so at first i
thought the problem was due to an unstable
custom rom... anyway the REAL problem is
called a "STICKY POWER KEY". all you need is a
bright light, a can of CRC (the none conductive
type) and a Phillips head screw driver.. you need
to remove the back cover of your phone, remove
your battery and or charger , sim and sd card
then remove the six screws that is holding the
phone together. after that , carefully pry open the
phone and remove the circuit board that has the
power button and the volume Buttons.. this is a
little tricky because in order to get the circuit
board out you will need to detach some
connectors.. now you need to spray some CRC
on the power button using the fine tip straw that
comes with the CRC CAN .. then you just need
to press the power button until you get tired... i
use CRC intermittently while i press, be careful
not to get too much on the circuit board tho..
when you are done , put the phone back together
and let it sit for an hour then replace the battery
and turn on your phone voila ..... feel free to
inbox me if you require further assistance...
[email protected]
So for the past 2 weeks my epic 4g touch phone has been restarting itself on occasion and sometimes its really bad but lately it's gotten really really bad. The screen now just randomly turns on by itself and the power options window also randomly pops up by itself. (the window that says shut off/restart/other things like that) At first i thought it was the power button so i fiddled with it a bit but it hasnt changed. even if i'm holding the phone and my fingers and hand is nowhere near the power button the phone still does it. It can be laying on the table, and the screen will still turn on with the power options. Now, I'm under warranty so I might just bring my phone to sprint but the problem with that is im rooted and have a custom kernel installed. And I'd unroot and flash the stock gb27 kernel but i'm worried that during that process the phone will restart itself and i'll have a bricked phone or a phone stuck in a bootloop or god knows what else. Any suggestions? I've ran out of possible ideas that it could be. My batterys fine, the power button seems to be fine. So I have no idea at the moment
Nevermind. Turns out sprint allows you to bring them rooted devices and they'll fix it for you. Apparently all you get is a warning about what rooting does. So i'll just take it to sprint tomorrow it's easier
I've seen these exact same symptoms on phones with faulty power buttons which is most likely what you have. These phones are notorious for having faulty/failing power buttons. Good luck!