[Q] Phone restarting or switch off by itself - Galaxy Note II Q&A, Help & Troubleshooting

Hi, I've got a rooted Note 2 and occasionally, phone tends to switch off by itself. Only came to realise when I decides to make call and had to switch it back on. Recently it just did a restart all of a sudden. Has been getting rather frequent nowadays. What can be the cause? Thanks

yhs_csl said:
Hi, I've got a rooted Note 2 and occasionally, phone tends to switch off by itself. Only came to realise when I decides to make call and had to switch it back on. Recently it just did a restart all of a sudden. Has been getting rather frequent nowadays. What can be the cause? Thanks
Click to expand...
Click to collapse
Do you install any custom kernel or roms? It might be a problem of your custom rom or maybe it might be caused by undervolting
"If i have helped you, just hit the "thanks" button pls"-sent from my GT-N7100...some guides here: http://forum.xda-developers.com/showthread.php?t=2055827 .... drop some question here: http://forum.xda-developers.com/showthread.php?t=2055736

Related

HTC Touch Pro 2 won't turn on from sleep mode

Hi
I have another problem with HTC Touch Pro 2 regarding turning the phone on than has been posted in the forums.
Sometimes(every second day) my touch pro 2 wont turn on using the on/off button.
I will have to do a reset(on reset button) to turn the phone back on.
Any idea what can cause this?
HTC Touch Pro 2 using original Danish ROM. Both current version and also a problem first version.
it is called the sleep of death (SOD) , and afaik it has been solved, but I don't know any more about it as I never had it my self !
follow this
http://forum.xda-developers.com/showpost.php?p=5934002&postcount=10
ice_coffee said:
it is called the sleep of death (SOD) , and afaik it has been solved, but I don't know any more about it as I never had it my self !
follow this
http://forum.xda-developers.com/showpost.php?p=5934002&postcount=10
Click to expand...
Click to collapse
Not solved. Author of thread that you pointed to denies it is a SOD fix.
There could be several reasons for the SOD.
Please check out my page about SOD's and comment if you are able to fix it!
http://forum.xda-developers.com/showthread.php?t=704240
last 2 days ive had a similar issue, wont wake with power button when it's slid open
it may be an obvious troubleshooting measure, but have you guys installed any new software recently? if so uninstall...even apps from the marketplace can cause various issues...
I have been having the same problem for several weeks. my phone has been repaired twice and I now have new phone and still getting the same problem. If I disable the data connection it seems to solve the problem but that kind of defeats the object of this type of phone. Disabling the facebook sync option seems to greatly reduce the occurance. I am on t-mobile uk and using stock roms with no additional software.
My experience has been that SOD is not actually SOD but rather just a temporary thing. Put it back in your pocket and try again in few minutes.
had this the first week of ownership, in my case went into the vodafone shop and reported the problem where they swapped the battery in my phone.problem solved.
Hi...I had this same problem with my Sprint TP2. It has now been fixed, but I had to install a custom ROM. I installed the NRG Rom and since then, I have not had the SOD. I believe that Google Maps was causing the phone to enter the sleep, however, I am not positive.
The NRG Max Manila Rom is excellent. I would just install it if I were you and everything will be fine.
-Chris
Try installing LUMOS to avoid SOD
i have a couple of TP2 with the SOD problem.
I read several post recommending LUMOS, so i did a quick test and it seems that it's really solving the SOD and also giving a little more battery dimming the screen.
Give it a try and let us know your comments.
I know your post is old, but my SOD problem is new. What is LUMOS?
Patrick
vpease said:
i have a couple of TP2 with the SOD problem.
I read several post recommending LUMOS, so i did a quick test and it seems that it's really solving the SOD and also giving a little more battery dimming the screen.
Give it a try and let us know your comments.
Click to expand...
Click to collapse
phhill3 said:
I know your post is old, but my SOD problem is new. What is LUMOS?
Patrick
Click to expand...
Click to collapse
Way to thread necro indeed...
I assume he means this app.
I've seen what sounds like this problem on my TP2 and have found the way to revive the phone is to call it from another phone.

HELP! Phone doesn't wake up

My phone goes to sleep
and does NOT wake up, the bottom row of buttons and keyboard both light up if I open them or press them.
Help please!
rossle12 said:
My phone goes to sleep
and does NOT wake up, the bottom row of buttons and keyboard both light up if I open them or press them.
Help please!
Click to expand...
Click to collapse
Stock ROM or custom? Any overclocking?
The phone powers up if you soft reset, correct?
Well, I found out it was a small problem with the rom.
It was a custom rom, and I just installed a different one and it works flawlessly.
With the other one, the light sensor did not work either.
Also, I dropped my phone the other day, and a really small spring fell out.
And the back plain on my screen is loose and opens up easily..
Which ROM?
I hate to hijack this thread but i am having the exact same problem. Basically when i put my phone to sleep its hit or mess as to if it will wake. It seems to have started when i flashed Energy ROM. It was terrible after that, so I switched back to the stock ROM available from the HTC website and all seemed well at first. Now its back to hit or miss.
I cant really rule out a hardware issue such as a broken sensor or something because I'm not sure how the mechanics of it work. When i push the power button on top the phone wakes but not the screen I know this because the 4 lights on the bottom light up and the keyboard as well. I can hit the button repeatedly but it doesnt help. At other times it works flawlessly, but usually does not.
Can anyone give me a suggestion as to what it could be, or a way to rule out a hardware issue?
Exactly my problem!
It was perfectly fine for the first day or so before it started crapping out again..
Can someone please help us with this problem?
It's mind consuming and it's making me worry.
Until TP3 is out, I won't get a new phone ):
Well, the problem is discussed in great detail on the internet, but no one can give a definitive answer. ..
I've been a touch pro 2 user for exactly 3 days... My new HD2 from T-Mobile is in the mail... This is a un acceptable flaw with no real solutiion... Good Luck TP2 users....
Good luck to you.
I've had mine for over two years and it was flawless
Just one recent drop determined everything
Although I Must say, it was one hell of a durable phone
Yea, dont get me wrong. I really like the phone. Thats why I'm getting the HD2. Great OS and big beautiful screen. I'm gonna miss the slide out keyboard but I think thats what breaks these phones.
I'm excited that there's the possibility of running Windows Mobile 7 on it.
rossle12 said:
Can someone please help us with this problem?
Click to expand...
Click to collapse
I'd like to try to help. But you never answered my question of what ROM you are on (and which one you tried previously).
I've determined my problem is 100% hardware related. If I open my keyboard and then grab the screen and tweak it while pressing the power button it comes onn 100% of the time. Sux, but at least I know the cause now
djowen6565 said:
I've determined my problem is 100% hardware related. If I open my keyboard and then grab the screen and tweak it while pressing the power button it comes onn 100% of the time. Sux, but at least I know the cause now
Click to expand...
Click to collapse
Every once in a while my phone would turn on and I wouldn't know why
But yeah, I think it is hardware related.
I previously used Energy then went to Jacko's.
Both were perfectly fine, just the upsetting sleep function and light sensor would keep the phone off.
HELP: Same problem Phone not waking up
Hi saw this thread and was wondering if anyone can help me.
I have an HTC Touch Pro 2 for some month now...
Using the following details:
OS Version: 5.2.21887 (21887.5.0.86)
ROM Version: 2.07..401.1 (80303) WWE
ROM date: 02/04/10
Radio ver: 4.49.25.91
stock ROM basically...
THe issue is that the phone doesn't wake or when using it just freezes/hangs.
Not much software/apps installed... and memory is good as well.
I just don't know what's going on...
Help please.
Thanks
rossle12 said:
Every once in a while my phone would turn on and I wouldn't know why
But yeah, I think it is hardware related.
I previously used Energy then went to Jacko's.
Both were perfectly fine, just the upsetting sleep function and light sensor would keep the phone off.
Click to expand...
Click to collapse
I'd agree with the notion that its likely hardware related. I've flashed maybe 10 different builds of Energy over the last 7 months or so, and never once had and issue with the SOD (sleep of death) that I can recall. A bad flash can sometimes happen. But since you flashed another reputable ROM (Jackos), that somewhat eliminates the possibility that a bad flash is the culprit.
You can start from scratch, by running Task29 to format the ROM area of the phone's memory, and reflash the ROM. But this would be just to eliminate the possibility of a bad ROM flash. My gut says that you won't see any different results.
Running the phone "clean" for a while (to see if you still have the SOD) without any software installed or any other modifications will eliminate the possibility that any software or mods are responsible for the issue.
are you sure its hardware related? because my phone started doing this yesterday too...I had an energy rom from october, and it was really buggy. I am only able to keep my phone from sleeping when it is plugged in to some power, so i flashed the newest energy rom and still having the same problem...wont wake up from sleep
EDIT:
I dont see how this can be hardware related because everytime i soft-reset, the screen works again. this problem only happens when the device goes to sleep...
Any overclocking?
As I already mentioned, I never had any SODs on Energy that I can recall, except when using OCT (OverClocking Tool).
I have done no overclocking...I just flashed the newest energy rom like 15min ago...is there anything else I can do or check? it looks like the phone works still, just no backlight...
After flashing the ROM, maybe try running it "clean" for a day or two, don't install any software or do any mods, reg edits, etc. If you still have problems with the phone waking up with a new ROM, and no other software or other mods, than it may indicate a hardware problem.
And be sure to run Task29 before you flash the new ROM, if you don't already do that.
You guys should read the following thread:
http://forum.xda-developers.com/showthread.php?t=648134
You're not the only ones (by any means) with the SOD issue. But it isn't at all clear what causes the issue. Lots of different theories in that thread about various software or ROMs, with no clear solution.
Lots of conflicting info, but some comments on the thread suggest (as I mentioned) that Task29 may help (certainly can't hurt).
moto2000 said:
are you sure its hardware related?
Click to expand...
Click to collapse
Nope, definitely not sure, especially after reading the thread linked above. But as I suggested before, Task 29, try a different ROM, and run it clean with no software or mods, and start eliminating the variables.

Phantom Soft Key Issue

I wanted to get the opinion of the devs who make all of the ROMS for this device. Below is my experience and my theory:
I have had the phantom soft key issue on every incarnation of the GSII software. I un rooted and went all the way back to the beginning. I used each rom version till the issue occurred, then I let the phone update to the next ROM version and repeated the process. Every single un rooted update had the same issue and then every single Rooted ROM all ROMS for the ET4G were tried and the issue occurred.
Strange part is it came out of nowhere. I have had and have been flashing for an entire year without issue and one day all of a sudden... BOOM. I don't think it is as simple as the signal issue. I think it has to do with flashing as well. Unless this is happening to someone who has never rooted their device, I think something in the roms we flash trigger the issue which is related to signal.
Has anyone known anyone who has never rooted their device and has had the issue? By the way, the store gave me a brand new factory OEM screen and the issue still occurs.
Gorguts said:
I wanted to get the opinion of the devs who make all of the ROMS for this device. Below is my experience and my theory:
I have had the phantom soft key issue on every incarnation of the GSII software. I un rooted and went all the way back to the beginning. I used each rom version till the issue occurred, then I let the phone update to the next ROM version and repeated the process. Every single un rooted update had the same issue and then every single Rooted ROM all ROMS for the ET4G were tried and the issue occurred.
Strange part is it came out of nowhere. I have had and have been flashing for an entire year without issue and one day all of a sudden... BOOM. I don't think it is as simple as the signal issue. I think it has to do with flashing as well. Unless this is happening to someone who has never rooted their device, I think something in the roms we flash trigger the issue which is related to signal.
Has anyone known anyone who has never rooted their device and has had the issue? By the way, the store gave me a brand new factory OEM screen and the issue still occurs.
Click to expand...
Click to collapse
I had the issue straight out of the box when we still had gingerbread. I hardly get it anymore besides on occasion
Sent from my SPH-D710 using Tapatalk 2
Elw00d said:
I had the issue straight out of the box when we still had gingerbread. I hardly get it anymore besides on occasion
Sent from my SPH-D710 using Tapatalk 2
Click to expand...
Click to collapse
Right outta the box before rooting it?
I personally think its hardware related with, either over time the screen moving and the heating up of the device causing phantom button presses... this only recently started happening to me and after i wipe screen with cloth while its turned off it goes away. for awhile... idk haha
I disabled the hardware capacitive keys and use the software on screen buttons. Problem solved
Sent from my SPH-D710 using xda premium
As said above, I had this issue on Gingerbread..out the box, no root. It'd press menu by itself lol, always gave me WTF moments. I'm on ICS now, and no problems at all.
Crazy, ok. Well I got the answers I was looking for. Thank you everyone for your info. Note 2, here I come.
Yup, happens here too. Menu key goes nuts when charging.
FYI just cause you want to get a developers opinion does not give you permission to ask a question in the development section.
Papa Smurf151 said:
FYI just cause you want to get a developers opinion does not give you permission to ask a question in the development section.
Click to expand...
Click to collapse
I will begin chastising myself at once....
Gorguts said:
I will begin chastising myself at once....
Click to expand...
Click to collapse
Picture please ^^^^^^^^^
I have this issue on out of box uprooted and other sget4g were okay for some time after rooting and flashing custom made roms... They too fell prey to the mysterious phantom presses... Ahhh the horror.
My fix was....... To
I have had this issue several months and now have a good solution. Use this info posted by elijahbrown on Page 464 in PA thread I believe. http://forum.xda-developers.com/showthread.php?p=34125394
" Disables menu key!
Ooookay..
Go to system/usr/keylayout
Select sec_touchkey. kl and edit as text. You'll see key 217 is search. Delete that line of code or put a "#" in front of it to turn it into a comment. Save the file.
Re boot and let meet know.
Just curious as to why you want to do this so bad? "
# comment out menu and search keys. Save file and Set permissions.
Then head over to the play store and get Button Savior. I paid for the advanced features and am very happy. Have to keep the phone until may 2013, sprint claims liquid damage so no replacement.
Button Savior on screen hidden pop up menu buttons works great and no more phantom presses menu or search pop ups ever again! 

[Q] Cell reception issue

Hey guys,
This has been a big problem for me. My DHD often looses cell reception and it doesn't come back so I always have to activate then deactivate Airplane mode to get the bars back. Now first I have to say that this didn't use to happen when I was using the original firmware but for the past year I have been using many ROMs and I always have the same problem. For some ROMs I loose reception once or twice a day and for others more than five times. So if I don't carefully check my phone every hour I could miss phone calls.
I know some of you will tell me to flash the original ROM but really I can't go back from Jellybean to gingerbread. It would break my heart :crying:
So if you have any advice or solution to my problem I would really appreciate it!
Thanks.
anyone?
Try to learn about radios and maybe flash one, carefully...I'm clueless about those...but I think that's it.
- hit my thanks button if i helped you -

hardware keys acting up all a sudden

Hey all. So the past few days I noticed that my Menu button on my S3 ATT has been showing the Google Now search. Additionally when pressing home often time it goes to the Multi Task window. These are settings I set for the 'long press'. I should note Im running CM 10.1 latest nightly and Nova Launcher (if it matters).
I figured this was a CM issue so I went to a 1 week old nightly but the same. Im not worried this may be something to do with the hardware buttons themselves. Really hoping its a software thing
Anyhow I appreciate any help on the subject or things I can try
Thanks!
Its worth adding that when I upgrade the nightly, then the buttons seem to work for at least a few hours. Im not sure if a simple reboot would also have this effect however I plan to monitor that when it starts acting up again and let you all know
Seems very odd to me that it works fine for awhile then gets worse and worse throughout the day
Thanks
I think what you're experiencing is a long button press bug. CM10.1 has a known issue of registering a long press (especially for hardware keys) even when you quickly tap.
So if I had to guess I'd say your phone is fine and it is CM10.1,
I should add this happens on my menu button too. It hasnt happened on my back button but I also have nothing on my Long Press for the back button.
RoachForLife said:
I should add this happens on my menu button too. It hasnt happened on my back button but I also have nothing on my Long Press for the back button.
Click to expand...
Click to collapse
do you know if this is something that affects everyone on a galaxy s3, just some phones or all phones on cm10.1? i've been running cm10.1 on my d2vzw and generally stay on top of all the development related postings but see hardly any mentions of the topic. i realize it's not a huge bug as a simple restart will fix it but it certainly is annoying.
first post, btw :cyclops:
I havent seen mention of this before but I am not on the forums all that much.
Quick update - after flashing to latest nightly, its been nearly 24hrs without issue. Hope it stays this way
RoachForLife said:
I havent seen mention of this before but I am not on the forums all that much.
Quick update - after flashing to latest nightly, its been nearly 24hrs without issue. Hope it stays this way
Click to expand...
Click to collapse
Update 2 - Yes, rebooting the phone does fix this. Last time I went 3 days before it began to act up. Rebooted and good as new. Kinda annoying but not the end of the world

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