[Q] Bottom half of screen not responsive - Xperia Arc Q&A, Help & Troubleshooting

Hello,
I'm having a problem with my Arc regarding the touch screen, the bottom part of the screen, where usually the icons and slide bar to unlock are is not working, tapping or sliding on it doesn't work. I was using CM10 originally and I tried flashing a stock firmware to double check whether it is the ROM's problem, but now i'm stuck at the setup wizard because I cannot click on the next button.
I went through the whole wizard once by accident and went into the service test for touch screen, the bottom part of the screen totally cannot be detected at all.
Can I ask that if I need to get one of phone part replaced (because my warrantly ran out), which part should I replace?
Thanks

Sry mate but i think it could be screen problem,the best thing you can do is to send it to service repair and see what they think of you're issue.I hope you'll get it fix cheep.Good luck
Sent from Xperia Arc

Related

Stuck on Align screen (tapping works)

I just resurected my xda IIs from the grave and upon start I come to the Align screen stage. I follow the directions as usual but it just keeps asking for the taps over and over and over. It never passes the same five steps. I've tried different ROMs but they all stop there. Could it be caused by the little internal battery being dead? Is my digitizer crap? Is it martians? Are the forces of evil combining against me? Am I doomed?
I'd like to see this old guy work again.
Thanks for any tips in advance.
Raven_coda said:
I just resurected my xda IIs from the grave and upon start I come to the Align screen stage. I follow the directions as usual but it just keeps asking for the taps over and over and over. It never passes the same five steps. I've tried different ROMs but they all stop there. Could it be caused by the little internal battery being dead? Is my digitizer crap? Is it martians? Are the forces of evil combining against me? Am I doomed?
I'd like to see this old guy work again.
Thanks for any tips in advance.
Click to expand...
Click to collapse
hard rest then hold the 2 buttons next to the volume slider only and press the rest button on the bottom using the stylus.this should take you to the 4 color screen with 3 options to be set
1st one leave as NO just press the top button
2nd option as yes by pressing the bottom button then press the top button to goto the 3rd
3rd option change to yes again by pressing the bottom button
then press the message button on the front that looks like an postal letter
this wil reset the options saved kind of like resetting a pc bios to manufacture defaults .
then try again to do the alignment.
I had similar when I flashed pdaviets rom to my blue angel and that resolved it
Thanks for the reply, unfortunately I broke me screen tinkering with it so I'm not able to test your idea.
I started with two LCDs one with a bad digitizer and one with a broken screen. I touch the digitizer off the one a replaced the other so that I had a working screen but then I had the problem listed above. Before I saw your response I thought I might have some dirt or something under the screen causing it to not work so I took it apart but I guess I was just a little too rough this time and cracked the LCD
I'll have to find a new LCD if I plan to resurrect this phone.
Thanks anyways for the help
stuck in 4 color screen
cyberjak said:
hard reset then hold the 2 buttons next to the volume slider only and press the reset button on the bottom using the stylus.this should take you to the 4 color screen with 3 options to be set
1st one leave as NO just press the top button
2nd option as yes by pressing the bottom button then press the top button to goto the 3rd
3rd option change to yes again by pressing the bottom button
Click to expand...
Click to collapse
I´ve tried everything with my XDA III PH20B1 - no camera model -, but I never get the 3 options screen. Just the 4 colors and bottom right the radio version R 1.10.00.
Is there any other way how to make my O2 XDA III boot after the WM6.1 upgrade ( from 2003se) ?
I have the same problem (I have already reply in another thread...), I am still trying to fix it. I suspect from the backup battery, since before I hard reset my SX66 all programs lost their configuration when I turn off and on again my SX66, and when I tried to realign the screen the align cycle repeated forever. Then I tried hard resetting, reflashing to various OS's and I can not pass the initial calibration screen.
Please keep me posted if someone have found the way to solve it.
Thanks !
no need to upgrade or delete anything from bios,this is not a cause of motherboard and software.I removed the motherboard and essembled in a working screen phone.there is no problem all ok,its not a problem with backup battery too.Then i changed working phone motherboard to cant align phone but same as before it dsnt align.Therefore in my investigation its a problem with the touch or screen.
its not a problem with screen cover too.
If any knows the exact solution for align problem screen ,please post it.
eway - press the power/stand by and leave for 15-30secs
then pen reset, press [cam] + [rec] as the 4 colour screen comes on and change 2/3 - as previously stated countless times - press [mail] to reset - this will reboot your new rom.
touch flo user manual is a little allusive
but, soo much too test, soo little time
#===#===#[]#===#===# . . . . . . . . . . . . . _-=d.b=-_
riya2008r2k - can you plz show some pictures of the internals of a BA ?
I for 1 would be very interested, too see. . .
post a link, please!!
How to bypass Align Screen?
If you have flashed a proper rom/ hard reset your device, there could be some dust on display which won't let the align screen pass. This is a real annoying feature on WM platform. But guess there are always ways to bypass software related issues.
The display can be cleaned by patting a small amount of water on it, and then running the water along with a visiting card on the edges of the screen. This will take off all the dust on the sides, and will let you pass the align screen easily. You can simply wipe the display propely with a glass cleaner.
If this doesn't help then :
When your phone says align screen, connect the phone with computer and get it detected in Active Sync. Next, you could be able to access Tree/Files on your phone. If you are able to do so, then go to startup and delete files directing to Align Screen, if I remb it was "welcome" something. Delete the file, and there won't be any align screen.
or
You can always go for an easier method. Download Code Factory's Remore Screen Alignment (http://www.codefactory.es/en/downloads.asp?id=108). And simply enjoy.
In both of the case, active connection with Active Sync is important. If you are unable to connect your phone, then I believe there ain't any way other than changing the display.
Hope it helps.
wbr
Sonny
O2 Flame
Hello everybody,
I've got a serious problem with my 2 years old O2 Flame: sometimes, when I reboot my pda, I can't realign the screen. And when I can do it, after a while, the left of the screen doesn't respond, or, when I click on it, it's another part of the screen that answers! I flashed the bios already: nothing changed.
@Gerd
Did you try Remote Screen Alignment?
Sonny
wow, that tool is awesome. My digitizer is cracked.
Disillusioned said:
@Gerd
Did you try Remote Screen Alignment?
Sonny
Click to expand...
Click to collapse
How do you do that please ?
Zincubus said:
How do you do that please ?
Click to expand...
Click to collapse
Try steps from this post : http://forum.xda-developers.com/showpost.php?p=1769443&postcount=1
This is for HTC Wizard, but it should work.

Touch screen is On and Off

Hey guys I recently made a thread about how my s3 screen cracked and how it was in the shop getting a replacement...well I got it back today and two things im concerned about and im going in to take it back tomoro. but in the meantime I was wondering if any of you can help me out.
the bottom end of the screen where the home button is, is not sealed shut, i can still partially lift the screen off leaving a small gap...So I was just wondering if any of you know if this is fixable.
and the touch is working on and off...sometimes im able to use it and sometimes it will randomly just stop working, the only way I get it back to working is if I press down the lock button, then I just unlock by swiping and everytrhing goes back to normal....but this can be really annoying, having to switch your phone to lock and unlock just to get the touching to work again .
So i was wondering if any of you can help me out with these problems im having thanks

[Q] Screen problem

Hello,
My friend have a Sony Xperia S and reciently it been serviced because microphone was not working just after a month of using it, but its been fixed and fine, but it taken them 2 weeks to fix it! But now when the phone in portrait mode will not register touch on the notification bar and in the Screen test the yellow line does not get to the top of the screen when you move finger across, but in landscape mode the i can get to the notification bar. So ether digitizer is broken or the screen is need re-calibration but i dont know how to do recalibration. Can some one give me advice WITHOUT taking it again to the Sony Service Center.
Thank you
Hold the screen lock button, and the volume down button for around 10 seconds. Basically resets the hardware. Hope this helps you.
pharix said:
Hold the screen lock button, and the volume down button for around 10 seconds. Basically resets the hardware. Hope this helps you.
Click to expand...
Click to collapse
FYI : You can't reset hardware...
Sent from my LT28h using xda premium
Same problem here
Hi there,
as I am facing the same problem with my Xperia S.
However it's my fault as I opened the device, loosened and tightened all screws on the back.
Unfortunately, I even flashed ROM and Kernel before and was running into some problems, so I wanted to take the battery out for a moment...
Any solutions so far execpt buying a screen replacement?

[Q] GNex touch screen

Hello,
I find out that on the right and bottom edge of the touch screen, does not work properly. some times i have to tap more than one time to make it recognize the tap. and also when i pull notification bar down sometimes i cant send it back up. it gous up for half centimeter and comes back down. (as if it were magnetized ) i have to slide it up multiple times to close it. i tried several roms, but the issue is still there.
so i am asking what is wrong with my phone? how can i calibrate my screen. what solution do you suggest?
husko said:
Hello,
I find out that on the right and bottom edge of the touch screen, does not work properly. some times i have to tap more than one time to make it recognize the tap. and also when i pull notification bar down sometimes i cant send it back up. it gous up for half centimeter and comes back down. (as if it were magnetized ) i have to slide it up multiple times to close it. i tried several roms, but the issue is still there.
so i am asking what is wrong with my phone? how can i calibrate my screen. what solution do you suggest?
Click to expand...
Click to collapse
some gnex have a touchscreen issue. a couple that i have had had bad issues with the softkeys being unresponsive. unfortunately from what i've seen, google has not come up with a solution to this. in your case, it just may be a bad digitizer or something else touch related. i would try going back to complete stock and relocked and see what that does.

Touchscreen not responding!

My phone is stuck at homescreen (pattern lock) and it only responds to the double tap knock screen on. I tried to draw pattern, tap on emergency call, camera on lock screen and nothing gets registered on touch, except for knock screen on taps when screen gets timeout. The double tap is recognized easily anywhere on the screen. I pulled out battery several times and restarted but same issue. I have also refreshed my stock firmware via LGUP Tool but didn't help.
Basically, my touch is only responding to the knock on tap. Nothing else. I turned camera on via volume down button but touch doesn't work there too. What could be the issue? If the double tap is being registered anywhere on the screen easily why is not registering my touch after screen on!?. Please help!
rektbloodcells said:
My phone is stuck at homescreen (pattern lock) and it only responds to the double tap knock screen on. I tried to draw pattern, tap on emergency call, camera on lock screen and nothing gets registered on touch, except for knock screen on taps when screen gets timeout. The double tap is recognized easily anywhere on the screen. I pulled out battery several times and restarted but same issue. I have also refreshed my stock firmware via LGUP Tool but didn't help.
Basically, my touch is only responding to the knock on tap. Nothing else. I turned camera on via volume down button but touch doesn't work there too. What could be the issue? If the double tap is being registered anywhere on the screen easily why is not registering my touch after screen on!?. Please help!
Click to expand...
Click to collapse
Since no ones answering.
Not a solution or fix.
But have u dropped it. Or anything like that. Had screen replaced.
Seen it happen on the note 5s. Sometimes the flex cable for the lcd can become partially dislodged. Enough for touch not to work. One users only was responding to only 2 touches u till flex was pressed back in. Try usin lg flashtool. Method. Set to board dl and itll take u to the minios where it does a touch screen calibration
Again prob not case. But ive seen it happen
Possibly digitizer failure. But knockon working is weird
TheMadScientist420 said:
Since no ones answering.
Not a solution or fix.
But have u dropped it. Or anything like that. Had screen replaced.
Seen it happen on the note 5s. Sometimes the flex cable for the lcd can become partially dislodged. Enough for touch not to work. One users only was responding to only 2 touches u till flex was pressed back in. Try usin lg flashtool. Method. Set to board dl and itll take u to the minios where it does a touch screen calibration
Again prob not case. But ive seen it happen
Possibly digitizer failure. But knockon working is weird
Click to expand...
Click to collapse
Can you please explain the "Set to board dl and itll take u to the minios where it does a touch screen calibration " in a noob friendly way, there are a lot of lg flash tools I see. Also, no, I haven't dropped the phone or any water damage. It just stopped responding suddenly. Knock is responding smoothly anywhere on the screen. I have flashed the rom to stock, same issue.
9
rektbloodcells said:
Can you please explain the "Set to board dl and itll take u to the minios where it does a touch screen calibration " in a noob friendly way, there are a lot of lg flash tools I see. Also, no, I haven't dropped the phone or any water damage. It just stopped responding suddenly. Knock is responding smoothly anywhere on the screen. I have flashed the rom to stock, same issue.
Click to expand...
Click to collapse
I use the same lg flashtool as lg g2 and 3. Older version. On main menu of flashtool u have a few options upgrade. And board dl. If u leave it. It takes u to the old factory reset status 2. And stays there if u set to board dl its gives fac status 3 and boots what is called mini os. First thing u have to do is touch the screen for a calibration test. Its required before mini os finishes booting. Then reboot as normal. Its kinda hard to explain. Its how i reflash stock firmware back from the g2.
Its always worked so ive never upgraded method across 3 phones.
U might look in restoring stock lg g2 flashtool. And replace with g4 .tot and .dll
Also have to set in device manager set to port 41. When in dl mode
---------- Post added at 01:27 PM ---------- Previous post was at 01:22 PM ----------
rektbloodcells said:
Can you please explain the "Set to board dl and itll take u to the minios where it does a touch screen calibration " in a noob friendly way, there are a lot of lg flash tools I see. Also, no, I haven't dropped the phone or any water damage. It just stopped responding suddenly. Knock is responding smoothly anywhere on the screen. I have flashed the rom to stock, same issue.
Click to expand...
Click to collapse
http://lg-firmware-rom.com/lg-tools-software/lg-flash-tools-flashing-lg-tot-stock-firmware/
I use version 1.81. And download the second file its the .dll to replace in flashtool directory

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