GF's phone stuck in a boot loop after Kies update - AT&T, Rogers, Bell, Telus Samsung Galaxy S III

This is the first time I have used Kies to update a phone. My GF doesn't want to root her phone. I used kies, everything looked like it went fine but we only get to the homescreen and afer 3 or 5 seconds her phone just reboots itself. Is there anyway to fix this?
Can I reupdate manually using a External SDcard or something?

try booting into recovery and doing a factory reset

jerrycoffman45 said:
try booting into recovery and doing a factory reset
Click to expand...
Click to collapse
THis will work but she'll lose all her data and I didn't back it up. Is there a way I can reapply a update ZIP through recovery?

not that i am aware of you could try this
http://forum.xda-developers.com/showthread.php?t=2031840

jerrycoffman45 said:
not that i am aware of you could try this
http://forum.xda-developers.com/showthread.php?t=2031840
Click to expand...
Click to collapse
I'm sorry for not being able to do all the research myself, but my GF has to meet her parents somewhere, we can't even call them with this problem. Would this method delete her data or just restore Jelly Bean on it?
What is the official model for ATT JB? Is this the stock JB?
http://forum.xda-developers.com/showthread.php?t=1886709

SlimJ87D said:
THis will work but she'll lose all her data and I didn't back it up. Is there a way I can reapply a update ZIP through recovery?
Click to expand...
Click to collapse
Do nandroid backup in CWM, then try clear data to factory and restore nandroid..
BTW: in my signature is info how to restore to factory but first do nandroid...

nope thats bell and the link i gave does not wipe

jerrycoffman45 said:
nope thats bell and the link i gave does not wipe
Click to expand...
Click to collapse
Thanks guys. I'll give this one a try. I just need to put the phone in download mode and update using the UNROOTED_ATT_i747UCDLK3
It should probably just reapply the update over again and hopefully fix things and keep her root. I hope this is the quickest fix.

SlimJ87D said:
Thanks guys. I'll give this one a try. I just need to put the phone in download mode and update using the UNROOTED_ATT_i747UCDLK3
It should probably just reapply the update over again and hopefully fix things and keep her root. I hope this is the quickest fix.
Click to expand...
Click to collapse
if she is rooted after using that one she wont be

jerrycoffman45 said:
if she is rooted after using that one she wont be
Click to expand...
Click to collapse
Yes, she is not rooted, she doesn't want her flash counter going up, etc.

ok that one wont trip it but if that is why she doesnt want root triangle away app will reset it

Problem didn't get fixed... I just don't get what could be wrong with the phone. It starts up fine, and for abotu 10 seconds it's fine but then something gets opened that must cause it to reboot. I don't know what service could be causing it to reboot. I wish I could at least backup all her data before the damn phone reboots itself.

download the stock ics firmware odin it that might work but you will probably still bootloop factory reset might be the only answer
http://forum.xda-developers.com/showthread.php?t=1968625 lg1 is the one you want

jerrycoffman45 said:
download the stock ics firmware odin it that might work but you will probably still bootloop factory reset might be the only answer
http://forum.xda-developers.com/showthread.php?t=1968625 lg1 is the one you want
Click to expand...
Click to collapse
Thank you so much for trying to help me through this. I really should have backed up her data, but I thought it was KIES and I wouldn't have to worry about any stupid problems happening.
First question is, is there anyway I can retrieve and backup her data without rooting? I know it's a longshot, but in recovery can I connect to ADB or something and extract stuff?
Second question, is there a update.zip of the jelly bean I could possibly give a try? I can still put and install update.zips through an external SD card.
I'm going to give the ICS firmware a try, hopefully it retains her data, but I've never downgraded before in hopes of keeping data. I just need to backup her text, phone, apps with kies and try teh update again.

SlimJ87D said:
Thank you so much for trying to help me through this. I really should have backed up her data, but I thought it was KIES and I wouldn't have to worry about any stupid problems happening.
First question is, is there anyway I can retrieve and backup her data without rooting? I know it's a longshot.
Second question, is there a update.zip of the jelly bean I could possibly give a try? I can still put and install update.zips through an external SD card.
I'm going to give the ICS firmware a try, hopefully it retains her data, but I've never downgraded before in hopes of keeping data. I just need to backup her text, phone, apps with kies and try teh update again.
Click to expand...
Click to collapse
first question if you can get the computer to see the internal sd card you could copy stuff that way but with it boot looping its not likely
secound question have not seen one but that doesnt meen there isnt one but att didnt do the update ota so i would think there isnt

jerrycoffman45 said:
first question if you can get the computer to see the internal sd card you could copy stuff that way but with it boot looping its not likely
secound question have not seen one but that doesnt meen there isnt one but att didnt do the update ota so i would think there isnt
Click to expand...
Click to collapse
screw it... I rooted her phone, I think this is the only way I can fix it. So I am going to try and make a back up using recovery, then factory reset, format system data and then try restoring her phone. I'll let you know how that goes.
Is there a sticky here that gets your phone back to stock and resets the counter? Or does rooting not affect the counter?

SlimJ87D said:
screw it... I rooted her phone, I think this is the only way I can fix it. So I am going to try and make a back up using recovery, then factory reset, format system data and then try restoring her phone. I'll let you know how that goes.
Is there a sticky here that gets your phone back to stock and resets the counter? Or does rooting not affect the counter?
Click to expand...
Click to collapse
Root it. Use Triangle Away to reset counter and get rid of the triangle too. Also you could always Odin flash the firmware. Doesn't delete data... Done the same with my I9300. Wanted the XXELKC firmware and didn't delete data. Also worked with GF's I9305.
Its free on XDA from Chain fire and requires Super User. After doing that you can Odin that latest firmware and it'll be on stock.
Sent from my Nexus 4 using xda premium

the app triangle away will reset it i think you can get it for free here on xda but i bought it in the app store you have to be rooted to use it

weeo said:
Root it. Use Triangle Away to reset counter and get rid of the triangle too. Also you could always Odin flash the firmware. Doesn't delete data... Done the same with my I9300. Wanted the XXELKC firmware and didn't delete data. Also worked with GF's I9305.
Its free on XDA from Chain fire and requires Super User. After doing that you can Odin that latest firmware and it'll be on stock.
Sent from my Nexus 4 using xda premium
Click to expand...
Click to collapse
This day just gets worse... I backed up her device using recovery and then continued to format and wipe everything and then guess what. When I go to restore
"MD5 MISMATCH"
Now I'm trying to perform the following to fix it...
http://forum.xda-developers.com/showthread.php?t=1835914

SlimJ87D said:
This day just gets worse... I backed up her device using recovery and then continued to format and wipe everything and then guess what. When I go to restore
"MD5 MISMATCH"
Now I'm trying to perform the following to fix it...
http://forum.xda-developers.com/showthread.php?t=1835914
Click to expand...
Click to collapse
Try it. Good luck.
Sent from my Nexus 4 using xda premium

Related

will factory reset unroot ?

If i do the factory reset buy dialing 786# and typing in my msl will that unroot the phone ? I have a friend with a rooted epic and im trying to help in return to stock without flashing anything.
jdjozwia said:
If i do the factory reset buy dialing 786# and typing in my msl will that unroot the phone ? I have a friend with a rooted epic and im trying to help in return to stock without flashing anything.
Click to expand...
Click to collapse
No. You have to either Odin to EC05 or flash ReRFS ROM and stock recovery. Unless that forces the phone to download and install the stock ROM. Sprint tried that with my phone and it did not work properly.
Sent from my SPH-D700 using XDA App
jdjozwia said:
If i do the factory reset buy dialing 786# and typing in my msl will that unroot the phone ? I have a friend with a rooted epic and im trying to help in return to stock without flashing anything.
Click to expand...
Click to collapse
If you're trying to get him back to stock, your best bet is Odin EC05 and let it update OTA to EI22. A factory reset won't lose root, but that may be your problem...depends on why you want to return to stock. If it's to get it fixed by taking it into a store, they'll either see Superuser, or there are a variety of other ways to see if a phone is rooted or not.
hayzooos said:
...snip... there are a variety of other ways to see if a phone is rooted or not.
Click to expand...
Click to collapse
Even after odin ec05 and ota ei22 which over writes the recovery?
Edit: assuming one removes su
Sent from my SPH-D700 using XDA App
BillyBob3 said:
Even after odin ec05 and ota ei22 which over writes the recovery?
Edit: assuming one removes su
Sent from my SPH-D700 using XDA App
Click to expand...
Click to collapse
Odin will wipe SU and any indication from the phone itself.
Its the tell-tale signs on your SD card they might see... keep your sd card or remove files like "clockworkmod" and the like.
BillyBob3 said:
Even after odin ec05 and ota ei22 which over writes the recovery?
Edit: assuming one removes su
Sent from my SPH-D700 using XDA App
Click to expand...
Click to collapse
tony_spear said:
Odin will wipe SU and any indication from the phone itself.
Its the tell-tale signs on your SD card they might see... keep your sd card or remove files like "clockworkmod" and the like.
Click to expand...
Click to collapse
Yup, recovery is what I was thinking about, but that's just one thing. As tony said, go through your SD card too. There are traces of root (not literally) all over the place there! Not only the 'clockwork' folder, but also the 'Titanium Backup' folder if you have one, and really, about any zip files that aren't 'update.zip'.
If you're super paranoid about it, you could also set up another Google Account to link that with your phone. If you've bought apps with specific root capabilities (Titanium Backup for example), they could see it on your Google Account.
That piece is only if you're super paranoid, but just an idea. This way, after you Odin (which replaces CW recovery with stock recovery), you can login with the 'other' Google account and you'll have virutally zero apps associated with that account. I would probably throw a few games on there, maybe import a few contacts, just to be safe.
I doubt any Sprint employees would go to this length, but if you literally wanted to cover all your bases, this is where you would start.

Need have with nanobackup

OK the thing is every time I do a backup rom on my gnexus and re-start my phone my phone got stock on the loop in the boot screen logo so I have to go back to recovery and try to recovery my backup but my backup got stock on the data saying data can't not be recovery... so guess what, I have to do... I have to start a new rom if I want to use my phone but is not all when I have a new rom and my phone start automatic download my apps for the market my phone start rebooting by him self... so can anybody tell me what is going with my phone o
Sent from my Galaxy Nexus using xda premium
That is quite a strange issue. I would fastboot flash your recovery, bootloader, radios, and stock rom. See if you can get everything back to normal. Check in your dev section (GSM or CDMA) for the guides.
so do u think i can use the odin to restore my phone to the original status and maybe will fix my phone ??? If I do the Odin do I have to root my phone again?
teobh said:
so do u think i can use the odin to restore my phone to the original status and maybe will fix my phone ??? If I do the Odin do I have to root my phone again?
Click to expand...
Click to collapse
Use fastboot, it's safer, and yes, you will have root again. But when things get really screwy on my device, it is nice to start everything fresh.
Tubes6al4v said:
Use fastboot, it's safer, and yes, you will have root again. But when things get really screwy on my device, it is nice to start everything fresh.
Click to expand...
Click to collapse
do as he says
forget ODIN, fastboot is better, safer and Google supported.
my guess is that OP is suffering file from system corruption? that would explain bad nandroid?
@OP, if you copy nandroid backup to PC, can you access it just fine? There was even a dev that created an app that allowed for browsing of nandroid backups.
Ok guys thanks I'll try the fast boot and let u guys know if work
Sent from my Galaxy Nexus using xda premium

Rooting. Where did I go wrong?

Hey guys, first time Android user here.
I got my phone on release day...a few weeks later I decided to root it. Went very smoothly with no issues, then I accepted an update and lost the root so now when I try to root again I always end up with all kinds of stop errors. Anyone have any thoughts on why that might be? Ive tried restoring my phone to factory settings and rooting but it makes no difference, always blows up with error after error.
Saying you reset to factory settings, did you ODIN back to stock?
jeeper11 said:
Saying you reset to factory settings, did you ODIN back to stock?
Click to expand...
Click to collapse
No sir, just used the reset tool built into the phone....are you saying I need to find the stock firmware and load it through ODIN first?
I would strongly suggest using the ODIN method back to to stock, and then start your rooting process again
Odin to stock, rooted LG1
Dl OTA root keeper from market, using it to back up root
Let the ota update do its thing
Restore root with root keeper
mrhaley30705 said:
Odin to stock, rooted LG1
Dl OTA root keeper from market, using it to back up root
Let the ota update do its thing
Restore root with root keeper
Click to expand...
Click to collapse
Is this the name of the correct file that will work? root69_ATT_I747UCALG1.tar
Ive used this before and its one of the ones that caused my phone to pop up with stop errors.
That is a pre-rooted firmware.you need one of the ones from here http://forum.xda-developers.com/showthread.php?t=1968625 to go completely back to stock, just make ure you grab the one for your provider
jeeper11 said:
That is a pre-rooted firmware.you need one of the ones from here http://forum.xda-developers.com/showthread.php?t=1968625 to go completely back to stock, just make ure you grab the one for your provider
Click to expand...
Click to collapse
Ok thanks for the help so far. Im downloading the file now but the next question is once I install this and the phone is fully stock which file should I use to root?
If you are AT&T THEN use the one you mentioned above, if not use the appropriate one for you,
jeeper11 said:
If you are AT&T THEN use the one you mentioned above, if not use the appropriate one for you,
Click to expand...
Click to collapse
Thanks guys. Will try it now.
Lato9905 said:
Thanks guys. Will try it now.
Click to expand...
Click to collapse
Ok just finished step number one (flashing stock rom) and its the same outcome that ive been getting. As soon as the phone comes on this error pops up unfortunately the process android.process.acore has stopped and it just pops up every ten seconds.
Try clearing you contacts cache, under application manager.
That helped me when I got this error. Never got it again.
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2
scav1180 said:
Try clearing you contacts cache, under application manager.
That helped me when I got this error. Never got it again.
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2
Click to expand...
Click to collapse
Yep you are correct. Just did it and fixed my issues, now rooted again and working. Thanks for the help gentlemen.
Dang.... Wish this conversation was 2 days ago. I had the same exact error after trying to get root, I had to pull battery and do factory reset from stock recovery then flash stock with root and flash the OTA to end up where I wanted to be! . Oh well we live and learn right!
Sent from my SAMSUNG-SGH-I747 using xda premium

Q: Trying to return to stock Rogers and unroot for warranty - problems

Hi Everyone,
So my phone finally is acting up, specifically the micro usb port no longer is functioning properly. It doesn't charge, when it charges its 1 percent per half hour, random s-mode activations etc. Im trying to return it back to stock but unfortunately the stock rogers rom file is not available on scroslers server. Also i did follow the tutorial ' how to clear flash count etc' did all the instructions, i am now unrooted, triangled away, and everything but under the status it still says modified. I think this is because i still have cleanrom and perseus installed, is there anyone that can help me with this.
Thank you
Edit: So i finally found out that bell/rogers are same files , gotta edit CSC or something else (gonna read up), so im going to reroot, reinstall twrp, and then install the stock rom, and then after repeat the process, I hope that solves it.
Main question: After doing the 'how to clearn flash count/unroot/ ' why does it still say im modified? Is it cuz of clearn rom still being on it?
Edit 2: OK so i found at least for now its the wire thats giving me the problem so i replaced that. THanks scy for the input, will keeep that in mind next time i have to do it, hopefuly i dont have too since its a pain in the...
Ok odin flash stock rom. Reroot, triangle away. Then factory reset.
scyr2355 said:
Ok odin flash stock rom. Reroot, triangle away. Then factory reset.
Click to expand...
Click to collapse
This. ..^^^^^^....
And the trick is the factory reset and data wipe from within the stock 3e recovery. ..
Wipe the cache too...g
Sent from my SAMSUNG-SGH-I317 using XDA Premium HD app
Still Modified ?
gregsarg said:
This. ..^^^^^^....
And the trick is the factory reset and data wipe from within the stock 3e recovery. ..
Wipe the cache too...g
Sent from my SAMSUNG-SGH-I317 using XDA Premium HD app
Click to expand...
Click to collapse
When my i317M is in Odin Mode it says that it is official but when in settings it says that it is modified. is there a way to fix this.. THANK YOU

S4 Help Returning to stock.

I dont know all the proper terms so please bare with me lol. I ended up purchasing the Samsung watch in December. I have the S4 for Metro PCS. Metro didnt release the 4.3 update til the end of Dec. I went ahead and changed my phone with the help of some people online to T Mobile 4.3 Now that Metro released it I was wondering if anyone could help me go back to my Metro rom for my phone. I backed everything up when I changed over to T Mobile. I just have no clue how to put metro back on my phone. Any help would be wonderful!
If you did a backup in recovery go back into recovery and do a restore.
☞ Sent from here☜???
I dont remember how to get back into recovery. :/
baseballfanz said:
If you did a backup in recovery go back into recovery and do a restore.
☞ Sent from here☜???
Click to expand...
Click to collapse
re: recovery mode
JvLeger said:
I dont remember how to get back into recovery. :/
Click to expand...
Click to collapse
Power down the phone or remove battery, replace battery then press both
the volume up and power button at the same time and let go of the buttons
as soon as you see tiny neon text on the top left side of the phone to get into
recovery mode.
Do I Wipe Data/Factory Reset?
JvLeger said:
Do I Wipe Data/Factory Reset?
Click to expand...
Click to collapse
Do you remember what recovery you had when you made a backup? You should be able to restore to it without having to wipe data.
No clue. All I know is I backed it up to my SD card that I put into my phone so I know where the backup would be if I needed it.
Anything?
You go to Custom Recovery, then go to back up and restore setting, then choose restore from sd card, if it's not there try choosing restore from external .
Well I just ran into another problem. It wont let me update my phone to 4.3. It tells me my phone has been modified and I cant update it. Can anyone tell me how to update my phone to Metro PCS Patch 4.3?
So now I cant use my Watch any more :/
Can anyone help me with this?
You can get the firmware from samobile: http://www.sammobile.com/firmwares/
Sent from my SGH-M919 using XDA Premium 4 mobile app
JvLeger said:
Well I just ran into another problem. It wont let me update my phone to 4.3. It tells me my phone has been modified and I cant update it. Can anyone tell me how to update my phone to Metro PCS Patch 4.3?
Click to expand...
Click to collapse
Unroot your phone - return to stock
Im searching on how to unroot it. Does anyone have quick instructions?
Here you go: http://forum.xda-developers.com/showthread.php?t=2336392
Sent from my SGH-M919 using XDA Premium 4 mobile app
Im trying to do all this and I have ptsd and I get anxious easily. Im so confused on what I am doing. Can anyone give me a 1 on 1 just to unroot my phone so I can download the 4.3 update from the Metro PCS server? Im looking at my phone and all these programs and im confused as hell :/
I did the factory reset and it tells me that my phone is still custom so I cant download the update from the server. Any help?
Hopefully someone can help me
I factory reset it again and it still says custom :/

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