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Hey guys I'm completely new here as a member. But over the past month or two I've been reading on XDA to see Q & A's about the Galaxy Nexus.
So I bought this phone on launch day after going through massive hell to be able to even purchase one. Long story short went to 3 different stores back and forth and at the end of the night, GOT ONE.
I've been having the huge signal issues with the phone like everyone else since Day 1. The issues with the 3G/4G switching off, extremely poor reception, stuck on 2G (calls/text only) and a lot of times, not having a signal at all!
So after looking on the forum, I decided I'd wait it out and not root my phone/update to 4.0.3/update radios, etc. I've also talked to Verizon Reps over the phone and they wouldn't really help me out. I've gotten so frustrated with the phone that I almost wanted to return it and get a Rezound or Razr JUST to be able to have a 4G signal.
YESTERDAY THOUGH, I spoke to a 2nd Level Tech Support person and we went through all the steps the 1st Level Tech did and what not to make sure I had my Data Connection on, battery pull, LTE/CDMA on and not CDMA only, etc. you get the point. One of the other things she told me to do was to make sure in the Mobile Network Settings that Data Roaming was checked. I told her that it wasn't because it said that I will incur charges and what not. She told me as long as I'm in the United States, with it checked, I won't receive any extra charges. It's only if you leave the United States to a different country.
I asked her why should it be checked out of curiosity and she said that by having it checked, it searches for any and all towers around you instead of trying to be locked on one or something like that. So I did that. After, she told me it probably won't work to get 4G signal yet because of the LTE Power Outage that was going on the same time I was on the phone with her.
Well later last night the LTE Power Outage was fixed and starting last night I started seeing 3-4 Bars or -82 to -96 dBm continuously. Well waking up this morning for work and throughout the entire day today, I've been getting a consistent 4G signal (with 3G coming on for 3-5 minutes about two times, then back to 4G) My speedtest results were great. Getting 16-23 mbps with my 4G signal in Orange County, California (Piggy backing off of LA).
Now I have no idea if it was 3 things. The Power Outage coming back on fixed it, the new extended battery fixed it (haha joking) or the fact that I turned on Data Roaming fixed it by connecting to all towers near me. Either way I've been completely happy since last night and all day today with it working. I literally lost signal once and it was for a good 5 seconds lol then went back to 4G.
Has anyone else turned on their Data Roaming or has seen their signal start to work after the LTE Outage? Let me know. Because I know that I didn't update the software to 4.0.3 or any other software update on it.
Thanks everyone and I hope all the Nexus phones' signals get fixed soon!!! This phone is completely amazing but without signal, it's like a paperweight.
Having to turn on data roaming to increase signal seems like bollocks to me. It would be interesting to try turning it off and check if you see any difference, now that the shortage is over.
Thanks for sharing, anyway
Yeah I'm not sure what fixed my phone but its now fixed. I'm getting full bars of 4G as I'm typing this. Did you check the Roaming Data and did a soft reset to see if that worked?
Sent from my Galaxy Nexus using XDA App
so wouldn't "roaming" mean that if you're in an area where verizon's towers aren't sending out a good signal, you'll pick up on sprint's towers if they're stronger?...
I believe so. Or something close to that. The rep said that I would only get roaming charges if I go out of the US with the Roaming check marked.
She's the one that told me I should get a better signal with Roaming check marked in. Then after the outage 2 days ago, that night, my signal was working and I was getting a constant 4G signal with good strength.
Sent from my Galaxy Nexus using XDA App
Gonna try this, thanks for the heads up.
Sent from my Galaxy Nexus using XDA App
Just turned this on at work and went from one bar of 4G to three. Don't know if it is a fluke or placebo, but a difference.
Edit: Maybe I spoke too soon. Back down to one. I'll wait til I get outside. Don't have the strongest signal in this building anyway.
Sent from my Galaxy Nexus using XDA App
@OP where in orange county?? I live in HB.. my signal is not that great there.. but in Irvine its full bars.. I never really had an issue to my knowledge at least.. may give your method a try at home to see if my sig improves.
I live in Garden Grove and Anaheim. But I'm constantly traveling throughout OC on an ambulance for work from Whittier all the way to San Clemente. So my signal ranges.
Funny you say that because I usually get horrible signal in Irvine on the 5 or 405 freeway. Haha.
Yeah I would try the roaming checked. Do a sim pull, battery pull, and see if it works. I assume that's what worked for me.
Sent from my Galaxy Nexus using XDA App
Hey everyone!
I was wondering if anyone else is having the problem where if you toggled your 4g to turn it off, you would lose all data entirely? I currently running winner's kang-cm9 and when I try to turn off 4g through the toggle or through the settings, I only get gray signal bars. I'm assuming I should still have 3g after turning off 4g. Is this someone that everyone is experience or is it my phone?
I'm having a similar issue (stock ROM). I notice it every morning when I leave for work. I leave my place and wifi disconnects (lack of signal). Since I don't have LTE outside, it seems like it try's over and over to obtain LTE signal. LTE is spotty in my area, so it will go in and out. However, 3G sometimes fails to connect and I sit there without any signal. It's incredibly frustrating...
Last night I just flashed to Apex ROM/Kernel. This morning I waited for my car to warm up a little bit and by the time i plugged in my phone, it had a 3g connection. I will be continuing to look out for this, but I have been able to replicate the issue in my first paragraph over and over again... something is definitely wrong with the radio on our phone (CDMA).
Oh that happens to me a lot too because I get bad 4g in my area so a lot of times when its switching back and forth I lose data for a while.
The problem I'm having is that I would try to disable LTE/4g to save battery but would end up losing all data (Only calls and text work). On my friends thunderbolt he was able to disable 4g and retain his 3g data. As for me, I lose all data and I have to restart to regain data again when I try to disable 4g data
Sent from my Galaxy Nexus using Tapatalk
Shooshi said:
Oh that happens to me a lot too because I get bad 4g in my area so a lot of times when its switching back and forth I lose data for a while.
The problem I'm having is that I would try to disable LTE/4g to save battery but would end up losing all data (Only calls and text work). On my friends thunderbolt he was able to disable 4g and retain his 3g data. As for me, I lose all data and I have to restart to regain data again when I try to disable 4g data
Sent from my Galaxy Nexus using Tapatalk
Click to expand...
Click to collapse
That's an interesting point. I was wondering how the other LTE VZ phones handled this situation... I think VZ/Google needs to address this in a fix ASAP.
I work in a largish company in Seattle area. We have ~5000 engineers working in the area and I posted the same question since my Verizon GNexus would completely lose all mobile data for hours at a time every 3-4 days. From what the results I got, they said that in our area they are all seeing those problems and they had different devices. I got responses from OG Droid, Droid Charge, GNexus, DroidX2, Thunderbolt.
I've been seriously considering returning my phone since this is clearly a verizon data network issue which is not limited to LTE as their press releases would have you believe.
caslca said:
I work in a largish company in Seattle area. We have ~5000 engineers working in the area and I posted the same question since my Verizon GNexus would completely lose all mobile data for hours at a time every 3-4 days. From what the results I got, they said that in our area they are all seeing those problems and they had different devices. I got responses from OG Droid, Droid Charge, GNexus, DroidX2, Thunderbolt.
I've been seriously considering returning my phone since this is clearly a verizon data network issue which is not limited to LTE as their press releases would have you believe.
Click to expand...
Click to collapse
Well see, i can get data if i toggle airplane mode or cdma to cdma/LTE. it takes me forcing the phone to start looking for 3g instead of LTE.
Very serious issue. Slow reconnects on a toggle that should be unobtrusive between 4g-3g. I suffer from the same issue.
What's worse. The reception in general is terrible. And dropping from 4g to 3g ..the phone either never reestablishes 4g or take.....a. VERY long time. Like, 10-15 minutes. Unbelievable
I'm trying desperately to get google to be aware of this and I'm PRAYYYIINNGG this is a software issue.
P.s this is my third nexus... so I believe this is everyone
Sent from my Galaxy Nexus using xda premium
Yep... I have two other friends with this issue as well. I just got off the phone with Verizon, and they acknowledged the data connectivity issues... they said an update is in the works and is tentatively sometime Jan/February.... for the record, i'm on 4.0.3 (axi0m rom); not that it should matter ...
What I'm seeing is similar but sounds like it might be slightly different. I have a thread on it here:
http://forum.xda-developers.com/showthread.php?p=21352288
I'm not sure if what I'm describing there is "normal" and the thing they are working on an update to address or if I have a bad radio/phone. Any thoughts?
In my case, it will go: 4G->no_data->4G in the span of about 30 seconds or so. The 4G indicator will still show for a few seconds but I'll get "no connection" kind of messages. Then I get just a solid gray triangle. About 30 seconds later, I see the bars, then the 4G indicator, then the bars turn blue.
Anyone else seeing this? This happened to the phone before this which I swapped due to this problem. What are the chances I got 2 bad ones in a row? Or is it just a similar issue to what you all are describing?
My gsiii for some odd reason loses 4G and sometimes even service. Last night when i was on a call, it dropped and the signal reflected that i was running on edge then it switched to someting that said "G." I looked at my brother's siii and he was also on edge. So i tried putting it on airplane mode however it would not go through. It's as if i never pressed anything. So i had to restart the phone and it was on airplane mode, so i took it off then about a minute and a half later i got 4G back. Today when i was browsing the web, i randomly lost 4G again but this time i continued to have signal just no data. About a minute later I got it back. About a minute later i lost it again and regained it about a minute later. I havent noticed anything else about the phone and ive had it for about a week and last night was the first time that i restarted it. Any ideas? Has anyone else experienced this? Thanks!
I'm also having the same problem it just happened to me today also and happened the other day when I restarted phone it did nothing then I did airplane mode that didn't do anything so I clicked the enable packet data off then on an item came back in hoping it's not going to be a hardware problem cause I've dropped calls for no reason and had no service or bars were showing but had no edge 4G etc
Sent from my SGH-T999 using xda app-developers app
ballenone said:
I'm also having the same problem it just happened to me today also and happened the other day when I restarted phone it did nothing then I did airplane mode that didn't do anything so I clicked the enable packet data off then on an item came back in hoping it's not going to be a hardware problem cause I've dropped calls for no reason and had no service or bars were showing but had no edge 4G etc
Sent from my SGH-T999 using xda app-developers app
Click to expand...
Click to collapse
Yeah it's really weird, when I was using mt4g, it would do that randomly as well, I'm not sure if it's a phone or a network issue. Anyone else experiencing this random drop in data?
Same here I think it's a common issue with tmobile devices.
Sent from my SGH-T999 using xda premium
I think is just the network it had happened to me but while driving some place and Idk if is the coverage but other then that I do see going from h+ and 3g, I have a custom theme install
Sent from my SGH-T999 using Tapatalk 2
I just moved from Sprint to Tmo and I'm getting the same on my S3. It would look like i have good 4g coverage with 3 bars then all of a sudden it goes to Edge. So I have to wait for it to go back to 4g to start surfing. Edge is like 15kbps for me which is not even modem speed which is 56k. If I accidentally start surfing on Edge it seems to wanna stick to Edge until I close whats using data then it will eventually go to 4g. But when I get 4g its awesome and I get over between 6meg to 12 but only 40% of the time. I called Tmo and they said I have great 4g coverage where I'm at....ya sure.
aznmode said:
I just moved from Sprint to Tmo and I'm getting the same on my S3. It would look like i have good 4g coverage with 3 bars then all of a sudden it goes to Edge. So I have to wait for it to go back to 4g to start surfing. Edge is like 15kbps for me which is not even modem speed which is 56k. If I accidentally start surfing on Edge it seems to wanna stick to Edge until I close whats using data then it will eventually go to 4g. But when I get 4g its awesome and I get over between 6meg to 12 but only 40% of the time. I called Tmo and they said I have great 4g coverage where I'm at....ya sure.
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Click to collapse
Ha ha tell them to give you credit Lmao
Sent from my SGH-T999 using Tapatalk 2
It's them rebooting equipment due to all the upgrades they're adding.
Sent from my MyTouch 4g
hedjemunkee said:
It's them rebooting equipment due to all the upgrades they're adding.
Sent from my MyTouch 4g
Click to expand...
Click to collapse
This is very good for a lot of reasons!! Can't wait.
Sent from my SGH-T999 using Tapatalk 2
I just checked settings... battery... cell standby... 45 percent without signal.... anyone else check those stats? I got people telling me they called but no record on my phone
cwalker0906 said:
I just checked settings... battery... cell standby... 45 percent without signal.... anyone else check those stats? I got people telling me they called but no record on my phone
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Click to collapse
I've only experienced outright loss of signal once, which was last night. So far nothing else has happened really. It was just odd that my phone won't even go into airplane mode until I rebooted the device.
Same thing happened to me. I was actually quite worried and about to send my phone back. Everything seems to be working okay now. No issues.
Sent from my SGH-T999 using Tapatalk 2
this has driven me mad for the past few days. recently I upgraded to a S3 and my dad got a S 4G (which was released 2 years ago). while we were in Costco, my S3 randomly switched to Edge while the S 4G has 4G all the time. ALso we were on vacation to San Francisco so I could experience "Tmo largest 4G network." While we were in a hotel in Fremont, my S3 again switched to Edge and back to 4G randomly while the S 4G had 4G. also the signal is not stable at all. sometimes(1 or 2 times) it even dropped to zero bar. SOMETHING wrong with samsung phones. I read somewhere someone had this issue with the S2 also. I can live with the HSPA+ for 2 years, but hey dont give me random Edge like that
I plan to go exchange for a new phone at Costco... probably a new S3 to see if the issue still exists...
K12123 said:
My gsiii for some odd reason loses 4G and sometimes even service. Last night when i was on a call, it dropped and the signal reflected that i was running on edge then it switched to someting that said "G." I looked at my brother's siii and he was also on edge. So i tried putting it on airplane mode however it would not go through. It's as if i never pressed anything. So i had to restart the phone and it was on airplane mode, so i took it off then about a minute and a half later i got 4G back. Today when i was browsing the web, i randomly lost 4G again but this time i continued to have signal just no data. About a minute later I got it back. About a minute later i lost it again and regained it about a minute later. I havent noticed anything else about the phone and ive had it for about a week and last night was the first time that i restarted it. Any ideas? Has anyone else experienced this? Thanks!
Click to expand...
Click to collapse
T-Mobile's 4G network works in a interesting way (do all HSPA+ networks work this way?). They idle in UMTS mode (3G) until there is network activity, and then switch to HSPA+ (4G) mode. The network changing is an automatic thing does to save battery life ("Cellular standby" is often the largest battery drains).
Ever use an AOSP-based ROM (i.e. Cyanogenmod)? You'll sometimes see the network indicator in the status bar switch between 3G to H+ to 4G, etc as you use it. Stock T-Mobile ROMs are hard-coded to always say "4G", but if you go to Settings → About phone → Status, you can watch the network type there change as well as the phone does anything over the cellular network.
You should never be dropping to GPRS or EDGE. Perhaps the mechanism described is defective on your phone?
Happened again today. Had signal but no 4G, not even Edge, just bars. i think it happens whenever the signals low. Thoughts?
I'm having the same issue at my work place. I'm getting Edge (50-80%) more often at my desk, when previously with my SGS2 it stayed at 4G all the time. Checking Cellstandby I am getting 31% time without signal.
Is there a setting to force 4g connection?
My office is in Cupertino, CA and reception is not bad in general, but there are a few locations with 4G dead spots.
I'll check my reception again at home (Santa Clara, CA). I can do a side by side comparison with my SGS2 (now belongs to my wife).
On call with TMO right now, they are going to do a reset of the phone in their system, then I will need to do a reboot. Fingers X'd that things will improve.
BTW, what options do I have to get a replacement phone if I bought mine from Walmart? Do I need to send it in or can I do an instore exchange? Just got it on Sunday. Will I incur any fees if I returned the phone?
---
Reset didn't work. Passed on to level 2, there submitting a service request to check reception in the area. Need to follow-up on Friday if the reception is still bad. Since I'm in Cali I do have 30 days to return the phone.
I have similar reception issue but I dont lose signal completely. I will go from 4g(hspa+) to 3g to edge then it will switch back to 4g after 30secs-60secs. Quite annoying since I will be stationary and it will happen and it happens more when Im in a car. Never had this problem when I had the Nexus One.
sfsilicon said:
I'm having the same issue at my work place. I'm getting Edge (50-80%) more often at my desk, when previously with my SGS2 it stayed at 4G all the time. Checking Cellstandby I am getting 31% time without signal.
Is there a setting to force 4g connection?
My office is in Cupertino, CA and reception is not bad in general, but there are a few locations with 4G dead spots.
I'll check my reception again at home (Santa Clara, CA). I can do a side by side comparison with my SGS2 (now belongs to my wife).
On call with TMO right now, they are going to do a reset of the phone in their system, then I will need to do a reboot. Fingers X'd that things will improve.
BTW, what options do I have to get a replacement phone if I bought mine from Walmart? Do I need to send it in or can I do an instore exchange? Just got it on Sunday. Will I incur any fees if I returned the phone?
Click to expand...
Click to collapse
Question. With your s2 what happens if you're in an area without 4g? Do you get edge?
Sent from my SGH-T999 using Tapatalk 2
I am having the same issue. I had perfect 4g coverage all over my town, (I live in south texas). The problems started 2 days ago, when I lost all 4g coverage. I took out my sim card and placed it back in and the 4g logo came back on. But now I have been noticing that my cell signal will completely drop and then slowly come back up. This has happened several times. I also went to tmobile and changed my micro sim card and the issue remains. AND NOW I AM ON EDGE!!!!!
Has anyone been able to get a replacement and did it fix the problem?
Sent from my SPH-L710 using Tapatalk 2
Hey guys, I just a sprint gnex phone a few weeks back and ran the GNex toolkit v9.1 to unlock and root it this past saturday so I could use a hotspot app for my tablet.
I don't know if this is just a bad coincidence or if I did something wrong..I'm not new to roms and have modded my previous phone (evo 4g) about 50 times, but here's what's happening.
Prior to this weekend I had full signal/bars..Now I can barely get 2..It's mostly sitting at 1 bar and sometimes drops the connection entirely. At the same time, every txt msg I send comes back with an error stating it did not send, however...It does actually go through, twice even. This happens with every text to every person.
I didn't put a rom on it, and I didn't even install clockwork mod...I simply just unlocked the bootloader and rooted it. I did setup google voice afterwards. I can't see how doing this would cause these kind of issues and I haven't called Sprint yet as I absolutely despise their customer service..I'd rather get feedback here first.
The coincidence that I'm referring to is that I'm in Austin, Tx and they're in the process of spinning up 4g LTE towers right now..If by chance they started upgrading my tower this weekend (yesterday & today) then I could definitely see these issues...I walked down about 2 blocks where I do get a full 4g signal, but my txting still had the same issue.
Any ideas or thoughts about my problems?
On one hand, I would tell you that rooting doesn't cause that.
On the other hand, you used a toolkit, so who knows what you ended up doing.
If you haven't changed anything as far as ROMs or mods, then I would suspect you're right about something with the network. The only other thing I can think of would be hardware problems of some kind. That seems a lot less likely though. Sprint does supposedly keep a list of networks that are being worked on. You could check in with them and see if the one in your area is being upgraded.
Sent from my Galaxy Nexus using xda premium
Pierceye said:
If you haven't changed anything as far as ROMs or mods, then I would suspect you're right about something with the network. The only other thing I can think of would be hardware problems of some kind. That seems a lot less likely though. Sprint does supposedly keep a list of networks that are being worked on. You could check in with them and see if the one in your area is being upgraded.
Sent from my Galaxy Nexus using xda premium
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Click to collapse
I do know they are upgrading the towers in my zip code to LTE 4G..I'll give em' a call tomorrow and see what they say.
This was the toolkit that I used.
http://forum.xda-developers.com/showthread.php?t=1995688
happened to me.
Reboot your phone and go to about and sprint system update.
update profile.
Idk why but its sometimes happens for no reason.
Make sure you have good connection first.(go outside)
If that doesnt work update prl to make the network find the closet tower to you.
robogoflow said:
happened to me.
Reboot your phone and go to about and sprint system update.
update profile.
Idk why but its sometimes happens for no reason.
Make sure you have good connection first.(go outside)
If that doesnt work update prl to make the network find the closet tower to you.
Click to expand...
Click to collapse
I was trying that repeatedly hoping it would fix it..but it doesn't.
On another note, today when I woke up and rebooted the phone I had full bars on 4G signal..Thought life was good and then about 5 mins later it was back to 1 bar 3G. That's the first time I've seen a 4G signal here in my apartment so I'm hoping it really is just the towers in my neighborhood being converted to 4G right now.
I've rebooted my phone 3 times now and the same occurrence happens..Full signal with 4G for a few mins, and then it drops to 1 bar 3G..Have updated my profile and PRL and tried airplane mode..Only way to get that 4G signal back is to reboot the phone..Won't stay on 4G though.
Hey everyone!
I have a stock M8 with T-Mobile and I live in LA. I'm new to T-Mobile so I wanted to ask if this is normal.
My phone will lose data connectivity but the 4G LTE sign will stay on. Spotify will stop playing, Speedtest won't work, but the phone keeps telling me I have 4G LTE.
This happens a lot especially when driving, but today it happened while I was in the drive-through of a fast food place. I had barely moved and yet data was working fine at first, then suddenly "poof" nothing works anymore cause no internet, but the phone insists I have 4G LTE.
Usually turning data off and then on fixes it but not always.
Could it be an issue of switching towers? But then wouldn't my signal drop completely? Why does only data stop?
Anyone else having this issue or do I have a lemon phone I should return?
if you are jumping from tower to tower it may not relay properly. Call tmo and tell them to do a signal refresh. call from a different phone.
Do you have power saving mode on? The reason I ask this is bc it will turn your data connection off when your screen locks.
Sent from my HTC One_M8 using XDA Premium 4 mobile app
I feel your edge
Same here ,
Ever since I bought the m8 it happens to me time to time.
Ive tried dis n reconnect the mobile data or go on airplain mode, but sometimes reboot is quicker.
Hope HTC publish a bug fixed firmware soon
Its a provisioning issue on the towers people you need to call tmo...
This was happening all the time to me on my Note 3 which Is why I upgraded to the M8. Just got it last night and it's happened once. Also, the signal isn't as strong. My Note would hold a lte connection with barely 1 bar. The m8 not so much. Likes to switch between 2g, 4g and lte.
Sent from my HTC One_M8 using XDA Premium 4 mobile app
drksilenc said:
if you are jumping from tower to tower it may not relay properly. Call tmo and tell them to do a signal refresh. call from a different phone.
Click to expand...
Click to collapse
I took your advice and did it. Let's see what happens.
Thanks for the help!
cainman said:
I took your advice and did it. Let's see what happens.
Thanks for the help!
Click to expand...
Click to collapse
Did it work? I also just got T-Mobile and live in LA and it happens to me as well. I have a Nexus 5 though.
ainjobizz said:
Did it work? I also just got T-Mobile and live in LA and it happens to me as well. I have a Nexus 5 though.
Click to expand...
Click to collapse
It was fine for a couple of days. Today however I had to wait in the car for 1.5 hours for something and was playing Spotify.
Didn't move for that entire period. For an hour it worked fine, then suddenly it did this again where it wasn't receiving data and yet the 4G LTE sign was on screen.
So I guess it didn't really help. I turned data off and on and it restored it, but still... that's not cool.
cainman said:
It was fine for a couple of days. Today however I had to wait in the car for 1.5 hours for something and was playing Spotify.
Didn't move for that entire period. For an hour it worked fine, then suddenly it did this again where it wasn't receiving data and yet the 4G LTE sign was on screen.
So I guess it didn't really help. I turned data off and on and it restored it, but still... that's not cool.
Click to expand...
Click to collapse
Yeah same here. It happens in my house when I'm using my phone in bed and just loses data but it still says LTE and have to either turn off and on data or reset my phone.
Also on my way to work today I was using Spotify the entire drive, which is about 45 minutes, and never lost data but on the way back it lost it about twice. It sucks and hopefully there's a fix of some sort.
Sent from my Nexus 5 using Tapatalk
I think is not phone problem
tmobile signal issue
my z1 and htc m8 sometime both have this kind of issue
they both show I still have lte icon but just can't connect to network
and sometime you must wait like 1-2 mins to reconnect to network
I have had my M8 for a week and have not experienced any issue with data loss. I am in Miami, Fl. If anything I get way better LTE speeds than I have had with any of my last phones( S4, G2, Iphone 5S)
Same issue with my M8.
Full bars LTE signal and sometimes data just stops working. Need to reboot the phone to get it working again. Was thinking about exchanging the phone but it seems like a software glitch...
Dan37tz said:
Same issue with my M8.
Full bars LTE signal and sometimes data just stops working. Need to reboot the phone to get it working again. Was thinking about exchanging the phone but it seems like a software glitch...
Click to expand...
Click to collapse
I don't have this issue but I do have terrible speeds in south Atlanta.
3-5 bars in my home, and download speeds are from 3-6 Mbps down and uplad from 2-3Mbps up even with LTE. I get much better performance on HSPA+
LTE pings are half that of HSPA though
Just to add on here, in my experience this has more to do with the area and likely the towers supporting that area then software or hardware. Another possibility is T Mobile's network in LA is not 100% compatible with HTC is new radio firmware yet. If that's the case some tweaking by t-mobile on the backend would fix this issue straight away.
The reason I say this is because in Las Vegas, Nevada I never have any problem with LTE losing connection, however, this last week I was in Long Beach, CA (LA County) and constantly had loss of data connection while the phone would still displaying a full 5 bar 4G LTE connection.
Reboot or switching to airplane mode would fix it, however, it got to be so bad and happened so regularly, I eventually stopped using LTE entirely while there. The HSPA+ "4G" connection there was still producing around 10 megabits per second download which was more than enough. So, while there I switched off LTE and had no more issues with data connection dropping.
Long story short clearly seems to be an issue with T Mobile Lte Towers in the greater Los Angeles area. Possibly its an issue in other areas as well.
Behold_this said:
Just to add on here, in my experience this has more to do with the area and likely the towers supporting that area then software or hardware. Another possibility is T Mobile's network in LA is not 100% compatible with HTC is new radio firmware yet. If that's the case some tweaking by t-mobile on the backend would fix this issue straight away.
The reason I say this is because in Las Vegas, Nevada I never have any problem with LTE losing connection, however, this last week I was in Long Beach, CA (LA County) and constantly had loss of data connection while the phone would still displaying a full 5 bar 4G LTE connection.
Reboot or switching to airplane mode would fix it, however, it got to be so bad and happened so regularly, I eventually stopped using LTE entirely while there. The HSPA+ "4G" connection there was still producing around 10 megabits per second download which was more than enough. So, while there I switched off LTE and had no more issues with data connection dropping.
Long story short clearly seems to be an issue with T Mobile Lte Towers in the greater Los Angeles area. Possibly its an issue in other areas as well.
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Happening here in South Houston too, but i am using a VZW M8 with Tmo.
I also have this issue, but I'm on AT&T and missing some bands that I need, so I was figuring it was that.
I had a galaxy s5 and had same issue.
So i know it's not the phone
Sent from my HTC One_M8 using XDA
Has anyone found a solution to this problem yet? My HTC One M8 has been losing data connectivity ever since I purchased it last month. It will say I have 4G LTE but I will loose data connection regardless. It's a nuisance. I never had that problem with the M7. My camera on the M7 got a purple haze so T-Mobile replaced it with a refurbished M7. It was the worst thing I could've done. The refurbished M7 would freeze and reboot a lot, until it finally got stuck in a boot loop and I lost all my photos, videos, and files. Would not go into recovery. Then T-Mobile sent me a plastic Samsung S4 as a replacement for that because they were out of the M7. The new M8 has been working pretty well except for the annoying data connection loss everyday. I have to activate then deactivate airplane mode to obtain data connection again. Only other time I ever had this happen was with a certain nighyly rom I put on my HTC HD2, but that was rooted, this is a stock phone, I never expected to have a data connection problem with a stock rom.
I had this problem for ages with straight talk with my old phone just before I bought my M8. Exactly the same issue in that my data would seemingly just cut out randomly after a bit then come back later(switching off/on and/or in and out of airplane would restore it).
In my case, it turned out to be my data settings. I played around with different settings one night and found that different settings finally got rid of the problem for me. Your mileage may vary, but it's an easy enough thing to try.