[Q] Re Kindle Fire help please - Kindle Fire Q&A, Help & Troubleshooting

Hello all
I new to this and was given a kindle fire by someone who worked in a shop it is in demo mode and i would like to take it out of this.
i read a lot over the last few days about being able to get it out of demo mode.
But i am unsure of what software i need to be able to do this.
I have also noticed that if i turn the kindle Fire on it does go to the demo mode but as soon as i plug any USB into it even the power supply it turns it off but it does charge it. not sure if any can help me but if you can i would be grateful.
many thanks
Lorraine1000

This thread might help you out some: http://forum.xda-developers.com/showthread.php?t=1927710

Lorraine1000 said:
as soon as i plug any USB into it even the power supply it turns it off but it does charge it. not sure if any can help me but if you can i would be grateful.
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It seems as though Amazon is wise to our little tricks
What software version is it?
"That's a special kind of stupid. The kind that makes me laugh."

soupmagnet said:
It seems as though Amazon is wise to our little tricks
What software version is it?
"That's a special kind of stupid. The kind that makes me laugh."
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Click to collapse
if i new the version i would have said i cant seem to access any thing but the demo on it all the setting it will not let me get to i did put a next topic in the q&a section as after i wrote this it seemed i put this in the wrong section. i did try to del this but would not let me so sorry for double posting.
but i have done a lot of reading and seem maybe the only thing that may help is the USB Factory Cable for the Kindle Fire which i will be ordering today to see if that helps me get pass this, as i said in my other post to the person that replied to me there is no way to do anything ATM because as soon as i put a USB i would never have chance to try and get a driver on there to do anything as it ****s down.
i have find a UK seller for the USB Factory Cable for the Kindle Fire but not sure if it will get here before Christmas.
again thank you for the reply.
think maybe going to need some help with this when i get the cable if the kindle stays on when i put it in
Many thanks
Lorraine1000

If, you plug your factory cable in from a powered off state, and see a screen that says "fastboot mode"...it is a second generation device and there is really nothing you can do about it.
"That's a special kind of stupid. The kind that makes me laugh."

Related

[Q] USB Jig for Soft Brick?

Hey there. I saw this site for DIY USB Jig and using it to boot into Download mode. I was wondering if anybody has had a change to do this?
http://rootgalaxys3iii.com/diy-usb-jig-for-samsung-galaxy-s3-to-boot-into-download-mode/
I'm not hard-bricked and really don't need it, but there's been a lot of questions from people about how to recover from a hard-brick. Before I turn around and say, "HEY, TRY THIS!", I want to make sure it works. I turn to the Masters for the answer.
Thanks.
This is the first that I am seeing that a jig will work with this phone (even though that article is from Oct 2012). I knew they worked for 1st gen Galaxy S devices but everything that I have read was that it would not work for the SGS3. Be nice to see if someone can confirm this too.
Also, the jig is used for a "Soft-Brick" (has power but can't get into Recovery or Download mode) and a JTAG is for a "Hard-Brick" (No power and/or maybe a red light and some wording like QHSUSB_DLOAD on the screen).
Woodrube said:
Also, the jig is used for a "Soft-Brick" (has power but can't get into Recovery or Download mode) and a JTAG is for a "Hard-Brick" (No power and/or maybe a red light and some wording like QHSUSB_DLOAD on the screen).
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Thanks for the clarification. Title changed to reflect this information.
I'd be interested in seeing if this works.
Well, the site has a video showing it worked... Not enough? I thought that site was pretty reputable for Galaxy info...
Edit: OOPS, I was thinking of http://galaxys3root.com/ But again, the other site shows a video of the phone booting into Download mode.
Bass_Man25 said:
Thanks for the clarification. Title changed to reflect this information.
I'd be interested in seeing if this works.
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Click to collapse
It works, I bought one before I bought my jtag box.

[Q] How to check if it's a hardware problem?

tl:dr Is there a way to check if my hardware is broken before I try fix a software issue?
Long version:
So I have a 1st edtion kindle fire running jellybean, and I think the FFF loader but I'm not sure bc I didn't root it myself.
About a month after it purchased it, it stopped working when I plugged the charger in. I assumed at the time it was a hardware issue, took it to an electronics store who initially told me the connections needed to be soldered, then told me that didn't work and it was a battery issue.
Now i'm not really sure they know what they are talking about and am wondering if it's maybe a software issue. I'm going to play the fun game of learning about bootloaders etc (or possibly a friend in the same country as the device will) but I don't want to go to all that trouble if it really is a battery issue.
The device doesn't turn on or have any lights or anything, but I read that it won't charge if the software is borked, so I suspect that could be why.
Alternatively, does anyone have a spare serial number they don't need so I can just pay Amazon $100 to send me a new one?
Urahara said:
It's most likely a hardware problem. They were right.
a.k.a. Josepho1997
Merry Christmas
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Click to collapse
Do you say this because it stopped working when I charged it? Or just because that is more likely.
Urahara said:
Well if it won't turn on and won't charge, there's nothing you can do to see if it's a software issue.
a.k.a. Josepho1997
Merry Christmas
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Click to collapse
Well that is what i thought initally, but I was wondering if i would still get something out of it when I hooked it up to a computer.
So everyone else that says that it won't boot up and won't charge just means they can't get it to run an actual OS?

[Q] KFHD 8.9 Worst Case Scenario

Much searching has left me half confused and half hopeful for something I may have missed. I don't think its immediately obvious, so please, if for the sake of making google answer people more effectively, I want to get a straight answer on this.
I have a dark KFHD 8.9 - I tried running BreakDroid on it after it had been rooted and loaded with various google apps ( that probably doesn't matter, but its here for the sake of completeness ).
My computer sees nothing now, and attempts to fastboot at the kindle result in an endless waiting for device messages.
The Question:
Assuming my KFHD 8.9 is so badly bricked that fastboot will not work - is there any other known method to get it back to working?
I am willing to take it apart, solder things to it, surrond it with pentagrams of chicken blood, etc... but I need to know if I am just wasting my time with a paperweight.
Thanks
Assuming the device doesn't show any outward signs of life (no display, etc), there isn't anything that can be done at the moment.
Contact Amazon and say it is dead and not responding!
Contact Amazon and say it is dead and not responding! They should be able to help you.
souplogic said:
Much searching has left me half confused and half hopeful for something I may have missed. I don't think its immediately obvious, so please, if for the sake of making google answer people more effectively, I want to get a straight answer on this.
I have a dark KFHD 8.9 - I tried running BreakDroid on it after it had been rooted and loaded with various google apps ( that probably doesn't matter, but its here for the sake of completeness ).
My computer sees nothing now, and attempts to fastboot at the kindle result in an endless waiting for device messages.
The Question:
Assuming my KFHD 8.9 is so badly bricked that fastboot will not work - is there any other known method to get it back to working?
I am willing to take it apart, solder things to it, surrond it with pentagrams of chicken blood, etc... but I need to know if I am just wasting my time with a paperweight.
Thanks
Click to expand...
Click to collapse
amit.talukdar said:
Contact Amazon and say it is dead and not responding! They should be able to help you.
Click to expand...
Click to collapse
I am thinking about doing this, but I am not good about leaving the fact that I have rooted, flashed, and actually completely disassembled this device. Might have my wife call, and tell them all she "knows", just saying her husband is an idiot, which in this case is true.
souplogic said:
I am thinking about doing this, but I am not good about leaving the fact that I have rooted, flashed, and actually completely disassembled this device. Might have my wife call, and tell them all she "knows", just saying her husband is an idiot, which in this case is true.
Click to expand...
Click to collapse
Souplogic - I bricked my 8.9 by installing the wrong bootloader. I tried to fix it - took it apart, built a 'factory cable', and sent it to an expert. Bottom line was that the device was bricked, Amazon replaced it no questions asked, and it appears that the returned device went directly to a contractor that processes/refurbs them.
We're a five Kindle family - Amazon has replaced early devices (gen 1 Fires) due to USB port problems, and my HD 8.9. Sorry to hear that you 'get' to have 'this much fun' with your Kindle - but if you choose to send it back to Amazon they'll take care of you.

[Q] Kindle Fire 2nd gen charging problem

Hi guys. First off let me say that I'm really sorry that my first post here is one asking for help but I have read over the forums and several other places and I'm totally stuck. Here is the issue. I have a 2nd gen Fire (not rooted) that just will not charge. I have replaced the usb port twice thinking that it was just a bad jack the first time but it didn't get me anywhere. Everything else works fine. The pc sees it. I can transfer files to it with no problems. The indicator says that it is charging but the battery just keeps going down even when it's plugged in and in sleep mode. I have tried multiple chargers that I know work even the rapid charger(9v) gets it nowhere. I have a second kindle that I have used to check the battery so I know it isn't the problem. Also something of note is that no matter what charger I am using at the time the Kindle still reports that it's a "low power charger". Like I said the Kindle thinks that it's charging but it isn't. I have tried rebooting and factory restore several times but it's getting me nowhere. Any help with this would be very much appreciated. Thanks
Wrong forum.
I've requested that this be moved to Kindle Fire 2 Q&A, Help and Troubleshooting
but you should post current system version to be sure what kindle you have.
sd_shadow said:
Wrong forum.
I've requested that this be moved to Kindle Fire 2 Q&A, Help and Troubleshooting
but you should post current system version to be sure what kindle you have.
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Click to collapse
I'm sorry about that. I didn't realize that I put this in the wrong section. It's a D01400 running 10.4.8_D026_4848320. Thank you very much for your response.
Pariah_333 said:
I'm sorry about that. I didn't realize that I put this in the wrong section.
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no worries happens every day.
It's a D01400 running 10.4.8_D026_4848320. Thank you very much for your response.
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Click to collapse
i pretty sure that D01400 (or D01E) is original Kindle Fire
if it still will boot up
look at the serial number - Settings > More > Device.
D01E------Kindle Fire 1st Gen
D026------Kindle Fire 2nd Gen
D025------Kindle Fire HD 7" 16GB
D059------Kindle Fire HD 7" 32GB
B0C9------Kindle Fire HD 8.9" 16GB
B0CA------Kindle Fire HD 8.9" 32GB
B0CB------Kindle Fire HD 8.9" 4G LTE 32GB
B0CC------Kindle Fire HD 8.9" 4G LTE 64GB
---------- Post added at 02:26 PM ---------- Previous post was at 02:11 PM ----------
you can see from software version that it is D026------Kindle Fire 2nd Gen
maybe something on the board is bad? Or the battery itself, but i don't think the charging status should report a low power charger when the battery is bad but i have never had to chagne the battery out to find out. It does this on other roms besides the stock os?
stunts513 said:
maybe something on the board is bad? Or the battery itself, but i don't think the charging status should report a low power charger when the battery is bad but i have never had to chagne the battery out to find out. It does this on other roms besides the stock os?
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Click to collapse
@ sd_Shadow
Thank you for pointing that out. I honestly never knew thats how you can tell the difference between first and second gen. I always looked at the charging port but thats not exactly fool proof.
@stunts513
The battery seems to be good since I'm able to take it out and charge it in my wife's kindle. I have never tried any other roms. I have been trying to keep this one stock but if changing the rom might help I would be willing to do it.
I just noticed something else that seems very odd to me. Yesterday afternoon I shut it down completely (hold the power button for 20 seconds) while connected to the 9v charger and checked on it again after about 5 hours and it did manage to put a %66 charge on it. I shut it down using the regular os prompt and left it plugged in over night while I was at work. When I got home this morning and booted it up (mind you this is after 9 hours) it was still at %66. I just tried a hard shut down again a little while ago and I'm going to check on it again in about an hour to see if this means anything or was just a fluke. Thanks a lot for your responses guys. I really do appreciate it.

[Q] Fastboot cable for Kindle Fire HDX 7"?

Hey guys, I need to know where I can get a working fastboot cable for the Kindle Fire HDX 3rd gen 7" (THOR). On amazon I don't know which one to buy. Can someone send me a link to a cheap one I can buy?
MinerBoy004 said:
Hey guys, I need to know where I can get a working fastboot cable for the Kindle Fire HDX 3rd gen 7" (THOR). On amazon I don't know which one to buy. Can someone send me a link to a cheap one I can buy?
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I don't think a fastboot cable by itself (or at all) is going to help. You will need to read up on recovering a bricked HDX. A Google search turned up several extensive threads. Skimming quickly I wasn't able to determine if a satisfactory resolution was obtained. Anyhow - I can't answer your specific question as the two cables on Amazon both state they do not work with newer generation Kindles including HDX (even though at least one title suggests it does...deceptive).
Davey126 said:
I don't think a fastboot cable by itself (or at all) is going to help. You will need to read up on recovering a bricked HDX. A Google search turned up several extensive threads. Skimming quickly I wasn't able to determine if a satisfactory resolution was obtained. Anyhow - I can't answer your specific question as the two cables on Amazon both state they do not work with newer generation Kindles including HDX (even though at least one title suggests it does...deceptive).
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I did, I need a fastboot cable to restore my stock rom because I deleted my stock rom. So can someone please help me? I'm starting to get pissed of because people keep saying the same thing...
MinerBoy004 said:
So can someone please help me? I'm starting to get pissed of because people keep saying the same thing...
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Click to collapse
I think the consensus is you are hosed or haven't provided enough information for anyone to help. A HDX isn't like most Android devices; hard to unbrick using conventional methods. I understand your frustration but everyone here is just like you. No one gets paid to answer your questions.
My humble suggestion is you contact Amazon to seek a replacement. Tell them it stopped working. While most companies would have you pound sand Amazon is exceptionally customer focused and will often replace a device even if it is out of warranty.
Beyond that, if anyone else wants to jump have at it.
MinerBoy004 said:
I did, I need a fastboot cable to restore my stock rom because I deleted my stock rom. So can someone please help me? I'm starting to get pissed of because people keep saying the same thing...
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Click to collapse
In case you dont get it, your only valid option for now is ask to Amazon for replacement as Davey126 suggested:
1. On FW x.3.2.8 you cant unlock bootloader
2. On locked HW fastboot mode is severely crippled = unusable for anything regarding system recovery
3. Trying to use fastboot cable to restore system on locked HW will fail
I own an 8.9 HDX 3rd generation kindle fire, and have been doing ALOT of reading on xda as to what I can or cant do with my kindle. I read that if you intend to do any work adapting the khdx, it is advised to use a factory cable. I'm having the same problem as MinerBoy004 in that I cant find anywhere to buy said factory cable..the ones from hong kong suit the kindle HD, but theres no mention of the hdx. Any links, or advise (I cant solder lol) would be gratefully recieved...as my hdx up dated to 4.5.5.2 at the beginning of the week, I'm holding off doing anything atm so its not urgent.
thanks
Pusspaws said:
I own an 8.9 HDX 3rd generation kindle fire, and have been doing ALOT of reading on xda as to what I can or cant do with my kindle. I read that if you intend to do any work adapting the khdx, it is advised to use a factory cable. I'm having the same problem as MinerBoy004 in that I cant find anywhere to buy said factory cable..the ones from hong kong suit the kindle HD, but theres no mention of the hdx. Any links, or advise (I cant solder lol) would be gratefully recieved...as my hdx up dated to 4.5.5.2 at the beginning of the week, I'm holding off doing anything atm so its not urgent.
thanks
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Click to collapse
Any post/thread that suggests a factory/fastboot cable works on a Fire HDX is misinformed (with one notable exception that does NOT apply to your device). Fastboot cables do work with with some Fire models but definitely NOT 3rd gen HDX. If you are currently on 4.5.5.2 the device is not rootable at present which is a prerequisite to any meaningful mods. Hopefully a vulnerability and related exploit can be identified soon. Best way to find out is by monitoring threads in this forum or just try Kingroot from time to time.
QHSUSB_BULK 05c6:9008
Davey126 said:
Any post/thread that suggests a factory/fastboot cable works on a Fire HDX is misinformed (with one notable exception that does NOT apply to your device). Fastboot cables do work with with some Fire models but definitely NOT 3rd gen HDX. If you are currently on 4.5.5.2 the device is not rootable at present which is a prerequisite to any meaningful mods. Hopefully a vulnerability and related exploit can be identified soon. Best way to find out is by monitoring threads in this forum or just try Kingroot from time to time.
Click to expand...
Click to collapse
I can positively confirm that a fastboot cable (doesn't matter which one,
they are all the same; you can even make one yourself) does make a major
difference: my bricked device shows up as QHSUSB_BULK with a fastboot
cable, but doesn't register at all with the factory cable.
Depending on firmware version, this could even make unbricking possible.
Chances are that this is that notable exception... (-;
draxie said:
I can positively confirm that a fastboot cable (doesn't matter which one,
they are all the same; you can even make one yourself) does make a major
difference: my bricked device shows up as QHSUSB_BULK with a fastboot
cable, but doesn't register at all with the factory cable.
Depending on firmware version, this could even make unbricking possible.
Chances are that this is that notable exception... (-;
Click to expand...
Click to collapse
Yup - that's the "notable exception" referenced in my post. If working from QHSUSB_BULK similar low level environment fastboot cables can be indispensable. Until recently that was the purview of a few hard core geeks.

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