Related
It was about a month ago so I don't really remember what I did exactly. But I managed to get CM9, but it was really buggy. I tried to revert back to stock and screwed something up. I'm pretty sure it's hard bricked, it won't turn on but the computer makes a noise when the usb cable is plugged in.
I figure worst case scenario it could be used for parts, or someone more knowledgeable than myself might fix it. PM me if you want it. If you need it shipped somewhere you could just pay pal me.
So long LG Nitro HD thread!
Sent from my Galaxy Nexus using XDA
PM sent. Thank you!
Taken. if you received a PM from me then you got it!
Sent from my Galaxy Nexus using XDA
if it doesnt go through, PM me guaranteed shipping and donation! paid today!
OP reneged after i paypal'd.
thread closed - selling isn't allowed outside of the marketplace due to this exact issue
Does anyone know the official root policy at At&t? I waited about 3 months to root my Galaxy S but I want to root and flash mine now without worrying about the warranty in case I screw it up.
Root voids warranty... Just flash back to stock for warranty purposes you can get the odin tar at wwww. Samsung- updates. Com
Sent from my SAMSUNG-SGH-I747 using xda premium
It should, but I don't think it matters.
The way I understand it goes as follows: The terms of your warranty are set by Samsung. When you bring a phone to your AT&T store to have it replaced under warranty, AT&T is simply taking that phone and returning it to Samsung for you. The Samsung warranty clearly states that rooting your phone violates your warranty.
Despite that, when I called the support number and asked several people at AT&T, all of them assured me that rooting does not void my warranty. I even made one of the people I spoke with email it to me in writing, for what it's worth. I ended up deciding that it shouldn't really matter though because:
1. It is really easy to root without tripping the counter, and
2. If you go into the store to use your warranty, do you really think the person there will know what the binary counter is, no less how to check it? And if Samsung ends up saying that your phone's warranty was voided, AT&T takes the loss, not you.
mcnulty1 said:
The way I understand it goes as follows: The terms of your warranty are set by Samsung. When you bring a phone to your AT&T store to have it replaced under warranty, AT&T is simply taking that phone and returning it to Samsung for you. The Samsung warranty clearly states that rooting your phone violates your warranty.
Despite that, when I called the support number and asked several people at AT&T, all of them assured me that rooting does not void my warranty. I even made one of the people I spoke with email it to me in writing, for what it's worth. I ended up deciding that it shouldn't really matter though because:
1. It is really easy to root without tripping the counter, and
2. If you go into the store to use your warranty, do you really think the person there will know what the binary counter is, no less how to check it? And if Samsung ends up saying that your phone's warranty was voided, AT&T takes the loss, not you.
Click to expand...
Click to collapse
So if the warranty is voided according to Samsung, at&t will still replace it?
Sent from my SAMSUNG-SGH-I747
You can unroot/reset the flash counter so why risk submitting a phone that is rooted?
Just unroot and return it to stock first to avoid any hassle - even if some AT&T reps tell you it's ok they are not the decision makers and are OFTEN wrong/mis-informed.
jeffreii said:
You can unroot/reset the flash counter so why risk submitting a phone that is rooted?
Just unroot and return it to stock first to avoid any hassle - even if some AT&T reps tell you it's ok they are not the decision makers and are OFTEN wrong/mis-informed.
Click to expand...
Click to collapse
+1 - It's better to be safe then suddenly be on the hook for $600 to AT&T.
WA_Bob said:
+1 - It's better to be safe then suddenly be on the hook for $600 to AT&T.
Click to expand...
Click to collapse
What if your phone has been rooted, and the phone will not power on at all. Will I still be able to return and be covered under warranty?
Will AT&T be able to tell that the device has been rooted if it won't power on at all? (I flashed a rom for the 19300 accidentally)
Freaking noobie move. DOH!#$%[email protected]!!
oreo918 said:
What if your phone has been rooted, and the phone will not power on at all. Will I still be able to return and be covered under warranty?
Will AT&T be able to tell that the device has been rooted if it won't power on at all? (I flashed a rom for the 19300 accidentally)
Freaking noobie move. DOH!#$%[email protected]!!
Click to expand...
Click to collapse
Ouch! Well, you can only try and see but if it they tell you that "You bricked it, you bought it" you don't really have any options.
WA_Bob said:
Ouch! Well, you can only try and see but if it they tell you that "You bricked it, you bought it" you don't really have any options.
Click to expand...
Click to collapse
Luckily I am still under the Manufacturer's Warranty, and they replaced it with no problem. Although they did ask me if my device was rooted. I just told them "No" and crossed my fingers.
UItimately they replaced the phone. Thank you for you quick response.
With any luck they'll just go straight to re-imaging it and overwrite everything without bothering to look too closely at it. Then it would be sold or made a warranty replacement as a refurb and everything will work out. I'm sure this isn't the first time someone has brought them a brick and hopefully they're not bothered enough by it to look very closely at what happened to it.
However, I would take a closer look at what ROM you're flashing on which flavor of SGS 3 this time around. Bring in more than one brick and even the slowest sales person might get to wondering!
If you get lucky and the AT&T employee is a good person and your phone is having a hardware issue that could never be caused by root, they sometimes don't care about your phone being rooted. It has happened toa friend of mine.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
WA_Bob said:
With any luck they'll just go straight to re-imaging it and overwrite everything without bothering to look too closely at it. Then it would be sold or made a warranty replacement as a refurb and everything will work out. I'm sure this isn't the first time someone has brought them a brick and hopefully they're not bothered enough by it to look very closely at what happened to it.
However, I would take a closer look at what ROM you're flashing on which flavor of SGS 3 this time around. Bring in more than one brick and even the slowest sales person might get to wondering!
Click to expand...
Click to collapse
I know that's right. I will DEFINITELY be putting any ROM I consider flashing under a magnifying glass before flashing away. :victory:
Thank you for your time and your response on this matter, it has been very helpful.
God Bless
I'm a veteran ROM flasher however tonight I made my very first big oopsie and loaded a i9300 ROM onto my i747 device. Once the ROM completed loading on the phone I hit the reboot button then out the lights went. She's definitely dead. When I plug into the PC it's prompting to search for drivers to QHSUSB_DLOAD and Odin doesn't see the device either. No charging LED, just a black screen, can't get into recovery or download modes. I saw a post from someone else previously but it didn't go the direction I think I need. I've heard of a jig, but never needed to use one until now.
Unfortunately you have hard bricked your device. I9300 ROMs always cause a hard brick on an i747. USB jigs do not currently work on GS3s. You will need to use a JTAG service similar to http://mobiletechvideos.mybigcommerce.com
Sorry about your luck. =(
Keep in mind you only need a JTAG if you are 100% bricked. If your phone shows ANY signs of life post back.
Try pulling the battery, wait 30s and power into download mode. If you get nothing (no vibrations, no lights, no power) see link above.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
RPelham said:
Unfortunately you have hard bricked your device. I9300 ROMs always cause a hard brick on an i747. USB jigs do not currently work on GS3s. You will need to use a JTAG service similar to http://mobiletechvideos.mybigcommerce.com
Sorry about your luck. =(
Keep in mind you only need a JTAG if you are 100% bricked. If your phone shows ANY signs of life post back.
Try pulling the battery, wait 30s and power into download mode. If you get nothing (no vibrations, no lights, no power) see link above.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
Click to expand...
Click to collapse
Ahhh fantastic *facepalm* I was just about to try making my own jig. When I connect to the PC without the battery I get a red LED. That's it.
**Edit: Wow, ummm...the JTAG thing is a tad pricey. Maybe I should try getting AT&T to do a warranty exchange. This sucks...the price I pay for not paying attention...
Yeah, definitely sounds like a hard brick. You can try to make the jig, but from all that I've read, not one person reported a working GS3 jig for a hard brick solution. Doesn't hurt to try... and post back if it works =p
Really sorry bout your luck, GS3 seems to be a very touchy phone to flash.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
RPelham said:
Yeah, definitely sounds like a hard brick. You can try to make the jig, but from all that I've read, not one person reported a working GS3 jig for a hard brick solution. Doesn't hurt to try... and post back if it works =p
Really sorry bout your luck, GS3 seems to be a very touchy phone to flash.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
Click to expand...
Click to collapse
Thanks for being so nice about my retardedness LOL It never would've happened had I noticed I was in the wrong SG3 forum It's late here and I'm tired as fack so any attempt at jig making will have to wait. If I can get it done I'll most definitely post back here. Thanks for all your help
No problem man =) We've all had a moment of retardedness at some point. Its late here too, 3am lol
Good luck with the JIG =D
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
Don't worry, I did that trying to port a ROM. Screwed up one piece of it and bam, all she wrote. Lol.
Momomuffins said:
Thanks for being so nice about my retardedness LOL It never would've happened had I noticed I was in the wrong SG3 forum It's late here and I'm tired as fack so any attempt at jig making will have to wait. If I can get it done I'll most definitely post back here. Thanks for all your help
Click to expand...
Click to collapse
It's actually not a hard mistake to make. One thing I would like to suggest to the mods is resolving the redirects at the top of the page. If you are in the i-747 forum and click on the Accessories forum you are directed to a page within the I9300 forum. That makes sense because both use the same accessories. Problem is, when you click on the link at the top of the page to go back a level, you are actually going back into the I9300 forum where you could potentially pick up a ROM that will hard brick your device.
Good luck is resolving your issue. JTAG is pricey, but it works. Some people have had success going into the store and pleading ignorance. Maybe try that first?
I saw a post in another thread out there about someone successfully using their Captivate jig on their S3...I went to the AT&T Warranty center today and was told that since the ph# originally on this device was ported to another carrier, they won't honor the warranty. So I guess I can try the jig thing. If no dice then she'll go back to Samsung...oh the price we pay for tinkering LOL
**Edit: Just read in this thread HERE where someone mentioned their S2 worked on their S3 too. Hmmmm...
Eh, it happens man.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
AND the site I was referred to for the JTAG brick repair shows a Galaxy S Jig for $8 HERE Down in the product description it says:
***Works with the Samsung Galaxy S II and Samsung Galaxy S III as well***
1000's Sold - We sell more than anyone in the WORLD...
Orders are shipped on a daily basis and great customer support available via email at no charge. Most orders ship the same day!
Description: Molded factory formed JIG will send your Galaxy S, Galaxy S II and/or Galaxy S III device straight into download mode. Don’t wait till you brick, get yours today. Shipments are sent out within 48 hours of payment, all shipments are first class mail (2-5 business days) and international orders are (6-10 business days). All orders are shipped directly to the address listed in PayPal. If this address is not correct, buyer must make a note with the order alerting me of the correct address.
This JIG also RESETS THE BINARY COUNTER IN THE SGS II ALLOWING YOU TO FLASH AS MANY ROMS AS YOU WANT WITH NO DETECTION BY THE FACTORY! ***WORKS ONLY AS RESETTER FOR ANDROID 2.3.4 AND EARLIER***
Momomuffins said:
I saw a post in another thread out there about someone successfully using their Captivate jig on their S3...I went to the AT&T Warranty center today and was told that since the ph# originally on this device was ported to another carrier, they won't honor the warranty. So I guess I can try the jig thing. If no dice then she'll go back to Samsung...oh the price we pay for tinkering LOL
**Edit: Just read in this thread HERE where someone mentioned their S2 worked on their S3 too. Hmmmm...
Click to expand...
Click to collapse
Samsung will still honor the warranty even though att will not. It will just take longer. I can confirm the gs2 jig does work in my gs3. However it no longer resets the flash counter.
Sent from my SAMSUNG-SGH-I747 using xda premium
Hi, I'm new to Android and new to this forum also so excuse me for any noob comment or question. Unfortunately I just did the exact same thing OP did...I research a bit and I could be wrong but doesn't the JIG USB only works with soft brick phone? So buying one of those alone wouldn't do me any good?
I need to send my phone in to Samsung for repair. I sent it in last week and though I haven't been rooted in about 6 months and I've been running completely stock they detected I voided the warranty by rooting.
I've convinced them to request a status change so that I can get it repaired but just in case I'm wondering if anyone knows how to make it so it's not detectable?
Is it that the knox counter was tripped? I would love to send it back the second time and have them second guess themselves by it not showing as previously rooted. That way there is no issue at all.
Thanks for the help.
touch_rules said:
I need to send my phone in to Samsung for repair. I sent it in last week and though I haven't been rooted in about 6 months and I've been running completely stock they detected I voided the warranty by rooting.
I've convinced them to request a status change so that I can get it repaired but just in case I'm wondering if anyone knows how to make it so it's not detectable?
Is it that the knox counter was tripped? I would love to send it back the second time and have them second guess themselves by it not showing as previously rooted. That way there is no issue at all.
Thanks for the help.
Click to expand...
Click to collapse
They detect it by checking if the knox has been tripped. 0x1. I remember seeing somewhere where you can revert the knox and make it seem like it was never rooted but i forgot.
Sent from my SM-N910P using XDA Free mobile app
I'm pretty sure once you trip Knox it can't be reset. Not by John Public anyway. Any kind of accidental coverage on it? If not add it on through your carrier and wait 30 days. There's been so many people on here having phone problems getting caught up in some bs that wouldn't be if they just add an accidental damage plan. It's like $9.00 a month and they don't care if you're rooted or not.
JMHO of course..
schlepprock said:
I'm pretty sure once you trip Knox it can't be reset. Not by John Public anyway. Any kind of accidental coverage on it? If not add it on through your carrier and wait 30 days. There's been so many people on here having phone problems getting caught up in some bs that wouldn't be if they just add an accidental damage plan. It's like $9.00 a month and they don't care if you're rooted or not.
JMHO of course..
Click to expand...
Click to collapse
I dropped my protection years ago because after spending $9/mos for a year = $108 plus the $200 deductible I can just buy a used phone on Swappa and be done with it.
My Note 4 is in pristine condition so I'd like to salvage it if I can. Thanks for your input.
If it's in pristine condition why are you sending it to Samsung? Just asking..
schlepprock said:
If it's in pristine condition why are you sending it to Samsung? Just asking..
Click to expand...
Click to collapse
It's got a memory or system board issue. Screen and body are in pristine condition. I take really good care of my phones. This is a hardware glitch that was beyond my control.
Contact Samsung and see what they will "charge" you to fix it.
schlepprock said:
Contact Samsung and see what they will "charge" you to fix it.
Click to expand...
Click to collapse
That's the exact solution I offered to Samsung. The reversal of the "out of warrant" decision is still pending. Thanks.
There is a way but you probably won't be able to do it if your phone isn't running. If you download the stock Rom from SamMobile is will put all the counters back to normal except the knox counter. Before you Odin in the tar you can run an app called triangle away by chainfire. It has worked on my Note 4 but it is hit and miss. Knowing that this app works means there is a way to do it. Maybe if you buddy up with chainfire he will teach you how his app works. He is a wizard. I believe he has another app that does similar called flashfire that is not available through play if you live in the United States. I downloaded it elsewhere and was able to purchase the full version though play that way. The best way to get help for such things is to install a version of play made for a free country such as the Netherlands and then set up a vpn from the same so when you talk to other developers it appears you are not in the United States where there is a lot of restrictions and a lot of people to enforce them.
Another way around your warranty issue is to contact Samsung and let them know your security has been violated and you need it fixed. I did something similar and they really wanted me to send my device in. I told them I had voided my warranty by rooting and they assured me it would not be an issue.
androodius said:
There is a way but you probably won't be able to do it if your phone isn't running. If you download the stock Rom from SamMobile is will put all the counters back to normal except the knox counter. Before you Odin in the tar you can run an app called triangle away by chainfire. It has worked on my Note 4 but it is hit and miss. Knowing that this app works means there is a way to do it. Maybe if you buddy up with chainfire he will teach you how his app works. He is a wizard. I believe he has another app that does similar called flashfire that is not available through play if you live in the United States. I downloaded it elsewhere and was able to purchase the full version though play that way. The best way to get help for such things is to install a version of play made for a free country such as the Netherlands and then set up a vpn from the same so when you talk to other developers it appears you are not in the United States where there is a lot of restrictions and a lot of people to enforce them.
Another way around your warranty issue is to contact Samsung and let them know your security has been violated and you need it fixed. I did something similar and they really wanted me to send my device in. I told them I had voided my warranty by rooting and they assured me it would not be an issue.
Click to expand...
Click to collapse
No triangle away DOESNT REST KNOX.just flash counter 2 different way.was a thread guy claiming he could.never proved or provided jack. You cant reset it.they will not warranty it.suck it up buy anothwr phone.
Sent from my 0x1 Note 4...... I love tep
touch_rules said:
I need to send my phone in to Samsung for repair. I sent it in last week and though I haven't been rooted in about 6 months and I've been running completely stock they detected I voided the warranty by rooting.
I've convinced them to request a status change so that I can get it repaired but just in case I'm wondering if anyone knows how to make it so it's not detectable?
Is it that the knox counter was tripped? I would love to send it back the second time and have them second guess themselves by it not showing as previously rooted. That way there is no issue at all.
Thanks for the help.
Click to expand...
Click to collapse
Are you saying they detected your knox counter before you sent your device in? How did that go down?
---------- Post added at 11:05 PM ---------- Previous post was at 11:02 PM ----------
kaos420 said:
No triangle away DOESNT REST KNOX.just flash counter 2 different way.was a thread guy claiming he could.never proved or provided jack. You cant reset it.they will not warranty it.suck it up buy anothwr phone.
Sent from my 0x1 Note 4...... I love tep
Click to expand...
Click to collapse
I've seen it work with my own eyes. I agree suck it up and buy another. That is why I pay for insurance.
You don't think there is a way to reset it? So tell me what happens to a refurbished phone. Do you think that once the counter has been tripped they have too replace the motherboard to reset the device?
androodius said:
Are you saying they detected your knox counter before you sent your device in? How did that go down?
---------- Post added at 11:05 PM ---------- Previous post was at 11:02 PM ----------
I've seen it work with my own eyes. I agree suck it up and buy another. That is why I pay for insurance.
You don't think there is a way to reset it? So tell me what happens to a refurbished phone. Do you think that once the counter has been tripped they have too replace the motherboard to reset the device?
Click to expand...
Click to collapse
not sure. maybe away. as in Samsung end. but to date there is no tool released that is available for public or dev use. you said triangle away... i would love a video of that app resetting knox. dont get me wrong chainfire is a genius . but he hasnt gotten that yet. . op asked a question. i answered. for him no there is no way. he gamebled when he canceled his insurance. you saved 100 . now put that towards a swappa phone. or but the defective part and replace your self.
Of course this is just my humble opinion, but this is what having insurance is about. Just like any other insurance.. Home auto health.. You pay for it and it seems pointless until you need it, then it does what it is intended for. To have a $700,00+phone that we carry around with us at all times without some type of accidental coverage is asking for trouble.
androodius said:
Are you saying they detected your knox counter before you sent your device in? How did that go down?
---------- Post added at 11:05 PM ---------- Previous post was at 11:02 PM ----------
I've seen it work with my own eyes. I agree suck it up and buy another. That is why I pay for insurance.
You don't think there is a way to reset it? So tell me what happens to a refurbished phone. Do you think that once the counter has been tripped they have too replace the motherboard to reset the device?
Click to expand...
Click to collapse
As I said it's hit and miss. Read through what Chainfire has to say about the different ways to make it work in play. It mostly fools your device in to thinking it is custom so you can receive updates. As with almost all of his risqué apps it hasn't been tested on the Note 4. I've had it work in my note 4 and I've had it do nothing. It was working before the 5.1+ updates when Chainfire was still making root for locked boot loaders by replacing the bootloader with the stock bootloader. Now I'm not sure. Chainfire is a genius. It is almost scary the things he accomplishes. If you want to see some sick ****e do what I said and make your phone think it's in the Netherlands. From there you access the developers actual accounts from Google + etc... Instead of mobile Odin it is Flashfire. I don't pretend to understand all that it does but it goes to the core of your phone and gets everything. The stuff is accessible just hard to find. I think this guy can probably fix his phone with out sending it in. I thought my phone was toast but I just had to wait for the 5.1.1 update. As Chainfire explained in his Flashfire app you can not step backwards with a bootloader. The device will only accept an newer version.
Depending on where you live the insurance is becoming a rip off. You can replace a Note 4 for less than the $200 deductible now that the S6 and Note 5 have been released. If he stopped paying in January he has all ready saved almost $120 and for the other $200 the deductible would be he is ahead.
---------- Post added at 04:39 AM ---------- Previous post was at 04:33 AM ----------
kaos420 said:
not sure. maybe away. as in Samsung end. but to date there is no tool released that is available for public or dev use. you said triangle away... i would love a video of that app resetting knox. dont get me wrong chainfire is a genius . but he hasnt gotten that yet. . op asked a question. i answered. for him no there is no way. he gamebled when he canceled his insurance. you saved 100 . now put that towards a swappa phone. or but the defective part and replace your self.
Click to expand...
Click to collapse
Sorry I replied in the wrong window earlier.
As I said it's hit and miss. Read through what Chainfire has to say about the different ways to make it work in play. It mostly fools your device in to thinking it is custom so you can receive updates. As with almost all of his risqué apps it hasn't been tested on the Note 4. I've had it work in my note 4 and I've had it do nothing. It was working before the 5.1+ updates when Chainfire was still making root for locked boot loaders by replacing the bootloader with the stock bootloader. Now I'm not sure. Chainfire is a genius. It is almost scary the things he accomplishes. If you want to see some sick ****e do what I said and make your phone think it's in the Netherlands. From there you access the developers actual accounts from Google + etc... Instead of mobile Odin it is Flashfire. I don't pretend to understand all that it does but it goes to the core of your phone and gets everything. The stuff is accessible just hard to find. I think this guy can probably fix his phone with out sending it in. I thought my phone was toast but I just had to wait for the 5.1.1 update. As Chainfire explained in his Flashfire app you can not step backwards with a bootloader. The device will only accept an newer version.
Depending on where you live the insurance is becoming a rip off. You can replace a Note 4 for less than the $200 deductible now that the S6 and Note 5 have been released. If he stopped paying in January he has all ready saved almost $120 and for the other $200 the deductible would be he is ahead.
---------- Post added at 04:44 AM ---------- Previous post was at 04:39 AM ----------
touch_rules said:
It's got a memory or system board issue. Screen and body are in pristine condition. I take really good care of my phones. This is a hardware glitch that was beyond my control.
Click to expand...
Click to collapse
What do you mean by a glitch? The problem is in the hardware? Have you tried putting it back to official with the 5.1.1 update. I was having some big problems with my phone too. I thought I was going to have to replace it but odin and the official Samsung ROM fixed it.
---------- Post added at 04:53 AM ---------- Previous post was at 04:44 AM ----------
kaos420 said:
not sure. maybe away. as in Samsung end. but to date there is no tool released that is available for public or dev use. you said triangle away... i would love a video of that app resetting knox. dont get me wrong chainfire is a genius . but he hasnt gotten that yet. . op asked a question. i answered. for him no there is no way. he gamebled when he canceled his insurance. you saved 100 . now put that towards a swappa phone. or but the defective part and replace your self.
Click to expand...
Click to collapse
I could be wrong on the Knox counter being reset depending on what it is. I thought it was that screen that pops up when you start your phone or between the boot loader and the rom. If you mean by Knox counter what is sent to Samsung via the security log agent then of course it can't be reset. Well anything is theoretically possible but hacking in to Samsung would not be an easy thing.
From my understanding, the Knox counter is an e-fuse, meaning it is impossible to reset unless you change out some hardware. There may be a way to make the screen display it is not tripped (haven't heard of one yet) but even then it would be easy for Samsung to tell it was tripped.
I've heard of people saying Samsung still repaired phones with the Knox counter tripped, but your mileage may vary
Well, after a month of back and forth with Samsung my phone will be home on Monday repaired. They charged me $129 to repair it but they REPLACED LCD - REPLACED COSMETIC - REPLACED BGA COMPONENT - REPLACED PBA.
It's basically a brand new phone now with a 90 day warranty on the repair. Can't wait to get it back.
Plus I'm eligible for an upgrade next month but I really don't like anything out there better than my Note 4 so for now, I'll sit tight and wait to see what comes out.
touch_rules said:
Well, after a month of back and forth with Samsung my phone will be home on Monday repaired. They charged me $129 to repair it but they REPLACED LCD - REPLACED COSMETIC - REPLACED BGA COMPONENT - REPLACED PBA.
It's basically a brand new phone now with a 90 day warranty on the repair. Can't wait to get it back.
Plus I'm eligible for an upgrade next month but I really don't like anything out there better than my Note 4 so for now, I'll sit tight and wait to see what comes out.
Click to expand...
Click to collapse
That's a very good price.
Insurance
Any time you activate a new phone on the line, they ask if you want to put insurance on it (at least they have for me). If you need to use the insurance at any point, activate an old phone and then reactivate the phone you need insured and opt for the insurance. You just play along with them as they're doing it over the phone. It's worked for me. Got my bricked phone activated and insured over the phone and took it into sprint to get it replaced with a refurbished the next day. There's an ethical line there, but in my case I was convinced my phone issue had nothing to do with rooting it, yet they refused to help me because it was rooted, I didn't feel bad about it. I did opt to pay for the insurance for the next few months as well though, just to appease my conscience.
smaxfitness said:
Any time you activate a new phone on the line, they ask if you want to put insurance on it (at least they have for me). If you need to use the insurance at any point, activate an old phone and then reactivate the phone you need insured and opt for the insurance. You just play along with them as they're doing it over the phone. It's worked for me. Got my bricked phone activated and insured over the phone and took it into sprint to get it replaced with a refurbished the next day. There's an ethical line there, but in my case I was convinced my phone issue had nothing to do with rooting it, yet they refused to help me because it was rooted, I didn't feel bad about it. I did opt to pay for the insurance for the next few months as well though, just to appease my conscience.
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I did think about it but in the end, as a Christian I answer to something higher than my own conscience, to God Himself. Please don't think I'm judging or condemning you in any way. I completely understand and in the past have done things similar. I'm certainly no better than you so please don't think I'm saying that either. For me, to live is Christ. My testimony of how He has changed me is more important than anything I could ever do or have on this earth.
Thanks everyone for the input. Final outcome, 1 month of aggravation and not having my phone, $129 out of pocket and a completely rebuilt (Knox not tripped) new phone. I'm a very happy camper. Thanks all
Got an ex review Galaxy fold 4 which had not been wiped before I was given it. I factory resetted it, but it needs the gmail and gmail password from the previous owner... is there any way to byoass this or will it simply be easier to chase up the previous owner?
patdude1234 said:
Got an ex review Galaxy fold 4 which had not been wiped before I was given it. I factory resetted it, but it needs the gmail and gmail password from the previous owner... is there any way to byoass this or will it simply be easier to chase up the previous owner?
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first who knows how you have got the device? You really new owner or what someone trying to hack into hte device. Kindly reach out the old owner. or do your own research.
Let's be reasonable. Telling us you need the account info from the previous owner is a HUGE red flag. That means is was never factory reset when it was...sold/given/stolen to/by...you. So do understand we are not a community that will assist anyone with a stolen device.
That said, methuselah is correct. You should research the issue instead of asking for help via a vague post. You COULD take it to your carrier's store and have them assist you. Honestly, that's the best route. Take the proof of purchase with you to show it's not stolen.
Good luck.
Of course. That is totally reasonable, For background, I am a reviewer and Samsung's local PR firm forgot to reset the phone before couriering it to me (which is incredibly frustrating). I have reached out to their PR team, but it is taking forever to get this resolved Meanwhile I have a shiny galaxy fold 4 sitting there that is unusable
there are ways but FBI would raid me if I tell u...
nice try tho
I'm sending it back to Samsung to be swapped out for a fresh review sample...
patdude1234 said:
Of course. That is totally reasonable, For background, I am a reviewer and Samsung's local PR firm forgot to reset the phone before couriering it to me (which is incredibly frustrating). I have reached out to their PR team, but it is taking forever to get this resolved Meanwhile I have a shiny galaxy fold 4 sitting there that is unusable
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That's FRP (factory reset protection). Background: Let's pretend that your mobile device got stolen. The first thing a thief will do is to reset the phone, because without knowing the correct display pattern the device is pretty useless (and it's very hard to sold in that state ). Since the settings menu is also unreachable with a locked display the thief is forced to reset the phone via recovery mode. This mode must be always accessible by pressing the right key combo in case you are in serious trouble with an unbootable device. Doing it that way, the following setup of the device requires a login to the last active Google account to verify the owner.
This verification step is also required if you do a factory reset in your settings menu. But here the verification is done before you delete everything by entering your display pattern. This will disable FRP for the following reset because you have then verified that this device is yours.
As a reviewer of the phone, you must have contact to a person of Samsung's local PR firm. Talk to her/him and get a new one.
Yes as mentioned above that is exactly what I am doing...
Thanks for the follow up, that all sounds fine. It just helps to give more information.
Yes, if you contacted Sammy and they are replacing it, then you found the best route. Good luck on the review.
Sharing frustration of all ends. Got a refurbished Sammy phone on Amazon, it arrived with someone's pwd on it. I bought it as a backup phone for the office so we discovered it outside the 90 days warranty and could not have sent back. I have the receipt, it is AMAZON selling it, and I have a brick on my desk. Nice, isn't it?
EranNavick said:
Sharing frustration of all ends. Got a refurbished Sammy phone on Amazon, it arrived with someone's pwd on it. I bought it as a backup phone for the office so we discovered it outside the 90 days warranty and could not have sent back. I have the receipt, it is AMAZON selling it, and I have a brick on my desk. Nice, isn't it?
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If the phone arrived like that from Amazon, return to Amazon ASAP