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Hi Guys,
I have CID__001 in the UK and received the JB update this morning - great, I've been waiting for it for months, that's why I didn't bother rooting my phone like i did with my desire.
So my phone boots up and EVERYTHING keeps crashing. com.android.phone, android.process.acore, gapps, htc sync etc. Constant error messages, so i can't get rid of them to do anything. The SIM card won't prepare, the home screens never load so I can't access my apps, the battery is draining like crazy, I can't sync my contacts because sync crashes, I called the phone from my landline, the landline phone rang, but the HOX didn't. I also can't access my files on the phone through the computer, the computer recognises it's there, but when i click on it it says 0 files. I don't have a backup, but if i have to lose them to get my phone working, so be it. It's completely messed up.
I have rebooted several times, also in safe mode, but it always happens. I also tried running the RUU because I now have HBOOT 1.36 but it told me it was the wrong RUU and wouldn't update.
I wanted to copy the update file onto the external storage and rename it update.zip so I could flash it from recovery, but i can't access the files through the phone or the computer so that was a bust.
I cleared the cache from the recovery menu, still no joy.
I haven't done a factory reset yet, because I don't want to lose everything and I don't think it would work if I get all the crashes in safe mode.
I need some help, I've got some experience rooting/flashing etc, I did it a lot on my desire, but I am stuck here. I'd like to be able to fix it myself, as all HTC will do is send me a refurbished phone, charge me for the pleasure and I'll lose my data anyway.
My bootloader is unlocked, but I never rooted or flashed anything on it, it was purely stock with an unlocked bootloader.
Any suggestions? I really don't know where to go from here. Typical that I didn't meddle with my phone so I could have the official update and it messes up my phone.
Have you got stock recovery or custom?
Sent from my HTC One X using xda premium
stock
Could be you need a factory reset which is what i would do.
Yep, its gonna have to be a factory reset, if it still don't work contact HTC clearly a fault of theirs, cant see how unlocked bootloader can play a part..
Are you 100% its stock coz you can't clear cache from stock recovery... You need custom recovery.
Sent from my HTC One X using xda premium
Factory reset worked
Yes, my recovery is definitely stock. There aren't many options, but erase cache is one of them.
Factory reset worked. I have lost everything, had to reset from the fastboot screen (not sure what it's called) because it would not work from the phone settings - whatever was necessary to factory reset my phone kept crashing. Resetting from there also formatted my external storage, all my photos and music and everything are gone.
Really annoyed at HTC right now. I waited patiently for months, could have easily rooted and flashed a custom JB ROM but I waited and their update has caused me to lose everything.
Does anyone know why this would have happened or have heard of it happening to other people?
On the up-side...Jelly Bean is now rolling out in the UK!
cec24 said:
Yes, my recovery is definitely stock. There aren't many options, but erase cache is one of them.
Factory reset worked. I have lost everything, had to reset from the fastboot screen (not sure what it's called) because it would not work from the phone settings - whatever was necessary to factory reset my phone kept crashing. Resetting from there also formatted my external storage, all my photos and music and everything are gone.
Really annoyed at HTC right now. I waited patiently for months, could have easily rooted and flashed a custom JB ROM but I waited and their update has caused me to lose everything.
Does anyone know why this would have happened or have heard of it happening to other people?
On the up-side...Jelly Bean is now rolling out in the UK!
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Click to collapse
probably there was a problem with some other apps on the phone, so maybie that wasn't htc fault. But wasn't mass storage working? If yes you could backup everything before doing factory reset.
cuzzo94 said:
probably there was a problem with some other apps on the phone, so maybie that wasn't htc fault. But wasn't mass storage working? If yes you could backup everything before doing factory reset.
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Click to collapse
My phone showed up under my computer, but when I tried to access it, it said 0 files...I tried. Failed, but tried.
So on Wednesday, I woke up to find all blank screens on my droid incredible. No apps, no widgets, etc. Thought this was odd. Rebooted, and they all came back. Then, came the error/force close messages. For everything. My contacts would randomly disappear, everything would just crash etc.
Went to clockwork (most recent version, whatever it is) to try to wipe the dalvik cache, regular cache, and fix permissions. Dalvik and permission fix went fine. When I tried to format the cache I got an "error formatting cache" message.
Over the last couple days, I noticed other strange problems. App updates wouldn't install properly, Every time I would reboot my phone, all my text messages from tuesday on would disappear (including any I have sent since a reboot). Apps I tried to uninstall would magically reappear on reboots. It seems that every time I rebooted my phone, it would revert back to this state prior to whatever went wrong with it.
This morning, I got a strange "UID Inconsistencies" message and telling me to wipe the phone data. My Only choice was to select a button that said "I'm Feeling Lucky"
I said screw it, I'll just backup what I need and wipe it.
Tried to do a data wipe via CW and.......when I rebooted it was like I never did. All the apps I had uninstalled were present, same issues (though slightly less prevelent), it was like I never did a factory reset at all.
I am really confused by this. I installed NO new apps prior to this, was not doing anything fancy on my phone. I rooted my phone last fall sometime, and have Touch of Blue 2.0 Rom installed. My only purpose for rooting and flashing this rom was to get rid of the dreaded "memory low" errors that plague the Incredible. I didn't experiment with anything so I am unclear how this problem arose or how to fix it. My phone basically works, but it's like the state of the phone continually reverts back to sometime between Monday and Wednesday of this week every time I reboot, no matter what I do to it, along with a slew of crazy errors that makes it extremely frustrating.
Hoping for some help. Thank you.
w0j07 said:
So on Wednesday, I woke up to find all blank screens on my droid incredible. No apps, no widgets, etc. Thought this was odd. Rebooted, and they all came back. Then, came the error/force close messages. For everything. My contacts would randomly disappear, everything would just crash etc.
Went to clockwork (most recent version, whatever it is) to try to wipe the dalvik cache, regular cache, and fix permissions. Dalvik and permission fix went fine. When I tried to format the cache I got an "error formatting cache" message.
Over the last couple days, I noticed other strange problems. App updates wouldn't install properly, Every time I would reboot my phone, all my text messages from tuesday on would disappear (including any I have sent since a reboot). Apps I tried to uninstall would magically reappear on reboots. It seems that every time I rebooted my phone, it would revert back to this state prior to whatever went wrong with it.
This morning, I got a strange "UID Inconsistencies" message and telling me to wipe the phone data. My Only choice was to select a button that said "I'm Feeling Lucky"
I said screw it, I'll just backup what I need and wipe it.
Tried to do a data wipe via CW and.......when I rebooted it was like I never did. All the apps I had uninstalled were present, same issues (though slightly less prevelent), it was like I never did a factory reset at all.
I am really confused by this. I installed NO new apps prior to this, was not doing anything fancy on my phone. I rooted my phone last fall sometime, and have Touch of Blue 2.0 Rom installed. My only purpose for rooting and flashing this rom was to get rid of the dreaded "memory low" errors that plague the Incredible. I didn't experiment with anything so I am unclear how this problem arose or how to fix it. My phone basically works, but it's like the state of the phone continually reverts back to sometime between Monday and Wednesday of this week every time I reboot, no matter what I do to it, along with a slew of crazy errors that makes it extremely frustrating.
Hoping for some help. Thank you.
Click to expand...
Click to collapse
Are you s-off, bootloader unkocked, or both? Have you tried reflashing recovery?
cmlusco said:
Are you s-off, bootloader unkocked, or both? Have you tried reflashing recovery?
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Click to collapse
s is on, because it seemed like too much effort to downgrade/turn it off than it was worth since my reasons for rooting didn't require it. I'm not sure what you mean by the bootloader being unlocked so probably not, and no I have not tried reflashing recovery. Will try that now.
w0j07 said:
s is on, because it seemed like too much effort to downgrade/turn it off than it was worth since my reasons for rooting didn't require it. I'm not sure what you mean by the bootloader being unlocked so probably not, and no I have not tried reflashing recovery. Will try that now.
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Click to collapse
Well if you have a custom recovery and have flashed a rom, then you have to be unlocked. Use fastboot and type without quotes "fastboot erase recovery " and then " fastboot flash recovery recovery.img ".
Hey guys.Im kinda a noob, so bear with me. I have a SGH i747 (att galaxy s3) and I rooted it on my mac using motochopper. I backed up all my apps and system data with titianium backup to my SD card, and i also backed up my stock ROM to my internal storage using ROM Manager. I then downloaded liquid smooth using my phones browser, and then I selected it within ROM manager and clicked "reboot and install' (keep in mind, i didn't wipe memory or anything) So it was stuck at the boot screen. Then i realized what i did and went and wiped data/factory reset, dalvic cache, and the other cache, within Clockworld mod recovery (vol up + power + home). After that, it worked, but only to find that all my apps were gone, and the play store and browser app didnt work. so basically softbricked however I can make phone calls and text (lost all contacts). Then i went into cwm and tried to restore my phone, at first it came up with two backups (neither of which had the name I named my backup) but said no files found and then when I mounted my storage, the bottom one said md5 mismatch but the top one worked. the top one would work for about 6 min then while it was restoring data it would reboot into liquid smooth and i would have like 3 apps i didnt have before (other times i would get stuck at the boot screen). I also tried restoring it right after I wiped data/ factory reset and cleared the caches, but then it would get stuck at the liquidsmooth boot screen. Tried pretty much everything.
I just want my phone back the way it was before root or anything, with all my data. But I backed up all my stuff besides apps to KIES, so willing to reset it to stock firmware if possible
need all the help i can get. thank you all very much
SuaveNNR said:
words...
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Click to collapse
Well, when you did a factory reset, that wiped out all your apps, contacts, personal data, etc. No big deal. Your phone is in good shape, not bricked in any way, you just don't have all your personal stuff.
The only way to get it back to stock is to flash a stock firmware via ODIN or mobile ODIN, tutorials for doing both can be found here. I'm not 100% on how to do it (ODIN) with a mac other than either booting windows if you have the capability on your computer or running windows in a virtual box and using odin that way.
Or...if you have an SD card you could stick it in your computer, download another rom or liquid smooth again and reflash the proper way in recovery to get it to work. It sounds like you neglected to flash the separate GAPPS file that is required for the AOSP ROMS.
All is good. Your phone is not in bad shape. Take a breath, do some research before you flash anything else. Don't compound the problem by flashing random things that you think might help.
worked. I owe you much gratitude
FIESTY2 said:
Well, when you did a factory reset, that wiped out all your apps, contacts, personal data, etc. No big deal. Your phone is in good shape, not bricked in any way, you just don't have all your personal stuff.
The only way to get it back to stock is to flash a stock firmware via ODIN or mobile ODIN, tutorials for doing both can be found here. I'm not 100% on how to do it (ODIN) with a mac other than either booting windows if you have the capability on your computer or running windows in a virtual box and using odin that way.
Or...if you have an SD card you could stick it in your computer, download another rom or liquid smooth again and reflash the proper way in recovery to get it to work. It sounds like you neglected to flash the separate GAPPS file that is required for the AOSP ROMS.
All is good. Your phone is not in bad shape. Take a breath, do some research before you flash anything else. Don't compound the problem by flashing random things that you think might help.
Click to expand...
Click to collapse
I went to friends PC and ran odin. worked perfectly. no problem losing all my data as long as i have a phone that works. thank you
I'm in need of help guys and girls.
The other night I decided to "increase my battery life" by "disabling" a few (probably system) apps, through the "Apps Manager / All Apps" tab in Settings.
Everything was ok for another 10mins, went to bed.
Woke up to the "Samsung" logo stuck on the screen.
I tried rebooting and rebooting after removing the battery (15-20 times),
this gave me the same result; self rebooting non-stop after freezing on the "Samsung" screen.
I cleared the Dalvik Cache.
This got me past the "Samsung" screen and went to "Updating Apps".
It initially completed the 192/192 (Number of apps on my phone),
but then rebooted, and continued to reboot every time it got to the "Android is updating apps" screen.
Will 'flashing' a (most likely stock, but suggestions are very much welcome) Kernel fix this problem?
I was stupid in not backing anything up on Titanium Back Up, and not setting up a regular backing up schedule, (since everything was running smoothly for 1 year)
I really have no back up of the data on the phone.
Please.
Please, some one out there, help me just get back into my phone with out losing all my data, and I promise I won't play around with system files any more.
Extra info.
I remember rooting the phone the day I got it, but can't remember what I did exactly. Probably a pre-rooted ROM.
It was a fire and forget thing, and I haven't played with Android software much since then. So now processes need to be explained to me like I'm 5. :good:
>TLDR; Think I disabled system apps. Can't get past "Samsung" / "Android is updating apps" screen. Constant self rebooting at these screens. No back up of any phone data. Will 'flashing' (stock?) Kernel fix this? (and not delete all my data) Please help, ****ting bricks here.
Reflashing the Stock ROM should fix this, yes.
Clear the cache again once you've flashed it.
Mate,
For what you are saying, you have a recovery (Phil'z, Clockwork or TWRP). If so, try and Format data and cache. Doing that wont erase your internal memory, dont worry. I guess it should be enough to get your phone working again.
After that, BACK UP!
Leogp said:
Mate,
For what you are saying, you have a recovery (Phil'z, Clockwork or TWRP). If so, try and Format data and cache. Doing that wont erase your internal memory, dont worry. I guess it should be enough to get your phone working again.
After that, BACK UP!
Click to expand...
Click to collapse
I'm at a recovery(?) screen. "CWM-based Recovery v6.0.1.4"
You mean to "wipe data/factory reset" AND "wipe cache partition" ?
Will I lose contacts, sms messages, S notes, emails, installed apps, photos, videos, the lot?
I'm still in semi panic mode and am afraid to do anything that might delete any of the above. :silly:
Through this "CWM-based Recovery v6.0.1.4", I have made a ".dup" back up to my external SD.
Is this enough before I do anything else?
I have other users saying I should, "Then flash a stock rooted rom and restore your data backup."
If so, should I flash JUST the stock ROM (which I don't even know where to get),
or should I flash the newer 4.3 Jelly Bean ROM since I'll be "flashing a ROM" anyways?
So basically I did this:
http://forum.xda-developers.com/showthread.php?t=2538991
But unfortunately, I hadn't realized that the mobile hotspot was sealed up in that update. So I looked it up, and saw that someone had recommended this:
http://forum.xda-developers.com/showthread.php?p=48326067
So I went into TWRP and installed it. But that didn't work. When I booted back up EVERY app was crashing immediately except the stock Samsung apps (Messaging, Email, etc.). I tried to reverse it with the original framework-res.apk but when I did, the phone would get stuck at the AT&T logo (which was silent). I went back and forth a few times (when I applied that tethering mod, the phone would boot; when I tried to reverse it, it wouldn't), then did a factory reset in TWRP. After that, the phone booted, but the Setup Wizard would crash. So I did a Nandroid restore in TWRP and now the phone hangs at the AT&T logo no matter what I do.
My question is, what can I do now? I have a replacement device coming through warranty just in case, but it would be much better to just fix this one. However, I want to be certain and not HARD brick the phone...
I have never been able to restore a stock 4.3 nandroid without everything crashing. I have always had to go back into recovery and wipe data/factory reset and wipe cache and dalvik cache then reboot and go through the whole setup process again. If that doesn't work you could try installing the stock debloat ROM from this thread. That's what I am running and it works great. http://forum.xda-developers.com/showthread.php?t=2540998
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
Iantuition said:
So basically I did this:
http://forum.xda-developers.com/showthread.php?t=2538991
But unfortunately, I hadn't realized that the mobile hotspot was sealed up in that update. So I looked it up, and saw that someone had recommended this:
http://forum.xda-developers.com/showthread.php?p=48326067
So I went into TWRP and installed it. But that didn't work. When I booted back up EVERY app was crashing immediately except the stock Samsung apps (Messaging, Email, etc.). I tried to reverse it with the original framework-res.apk but when I did, the phone would get stuck at the AT&T logo (which was silent). I went back and forth a few times (when I applied that tethering mod, the phone would boot; when I tried to reverse it, it wouldn't), then did a factory reset in TWRP. After that, the phone booted, but the Setup Wizard would crash. So I did a Nandroid restore in TWRP and now the phone hangs at the AT&T logo no matter what I do.
My question is, what can I do now? I have a replacement device coming through warranty just in case, but it would be much better to just fix this one. However, I want to be certain and not HARD brick the phone...
Click to expand...
Click to collapse
if you can get back to twrp , clear everything then flash the official correct file that yu want then see if that works...restore your apps/data after a clean refresh for your phone
remember panicking and being paranoid with flashing/rooting is not a a good idea, always rethink what you did wrong, let the phone cool down, research know what you re doing then fix it
dont rush, cuz rushing leads to bricks (learned from experience from day 1 with root)
bellifritz said:
I have never been able to restore a stock 4.3 nandroid without everything crashing. I have always had to go back into recovery and wipe data/factory reset and wipe cache and dalvik cache then reboot and go through the whole setup process again. If that doesn't work you could try installing the stock debloat ROM from this thread. That's what I am running and it works great. http://forum.xda-developers.com/showthread.php?t=2540998
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
Click to expand...
Click to collapse
How'd you do that? Just the regular factory reset? Cause the setup wizard wouldn't even run after that.
winosxbuntu said:
if you can get back to twrp , clear everything then flash the official correct file that yu want then see if that works...restore your apps/data after a clean refresh for your phone
remember panicking and being paranoid with flashing/rooting is not a a good idea, always rethink what you did wrong, let the phone cool down, research know what you re doing then fix it
dont rush, cuz rushing leads to bricks (learned from experience from day 1 with root)
Click to expand...
Click to collapse
Okay. Which official file though? and should I clear the system and boot partitions too?
Iantuition said:
How'd you do that? Just the regular factory reset? Cause the setup wizard wouldn't even run after that.
Okay. Which official file though? and should I clear the system and boot partitions too?
Click to expand...
Click to collapse
try this two links, everything on flashing 4.3 stock/rooting and fix http://forum.xda-developers.com/showthread.php?t=2540998
http://forum.xda-developers.com/showpost.php?p=46804338
either one will work
AND dont clear everything just cache/dalvik/format system/ factory reset BUT follow the instructions given for that rom to avoid any problems
winosxbuntu said:
try this two links, everything on flashing 4.3 stock/rooting and fix http://forum.xda-developers.com/showthread.php?t=2540998
http://forum.xda-developers.com/showpost.php?p=46804338
either one will work
AND dont clear everything just cache/dalvik/format system/ factory reset BUT follow the instructions given for that rom to avoid any problems
Click to expand...
Click to collapse
Okay so I just leave boot alone. Let us pray, LOL. And sorry if I've sounded like a supernoob but I'm trying to be REALLY careful.
Iantuition said:
How'd you do that? Just the regular factory reset? Cause the setup wizard wouldn't even run after that.
Hit the power button to make the screen go to sleep. Hit the power button again to wake it up. Nothing should be crashing while you are on the lock screen so just hold the power button until the power menu appears and select power off. Once it powers off hold the volume up, home button and power button until you see the blue words in the upper left corner of the screen I believe it says loading recovery. Release the power button but continue holding the other 2 buttons until recovery loads. Now wipe data, cache and under advanced wipe dalvik cache. Reboot and everything should quit crashing but you will have to setup your account and apps again. That is the only way that I can get stock touchwiz 4.3 nandroids to work.
Sent from my Nexus 7 using xda app-developers app
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Click to collapse
Iantuition said:
Okay so I just leave boot alone. Let us pray, LOL. And sorry if I've sounded like a supernoob but I'm trying to be REALLY careful.
Click to expand...
Click to collapse
it will work, i agree with what bell said. unless its hard bricked then no worries just keep calm and fix the damn phone