Hi
I recently got the office Jelly Bean update for my One X, but I have one unsolved question.
When I plug my One X into my PC I can't get the internal storage to show up, neither get a menu on the phone to select which mode I want to use. I have managed to get it working in Ubuntu by enabling USB-debugging under developer tools, but neither my Windows 7 laptop or my Mac will do this. They just mount a CD-drive and the only thing I can do is to install HTC Sync Manager. This is frustating as I use a Windows Server to store photos and videos from my phone. The server operatingsystem wont install Sync Manager, and honestly I don't want to install some software I don't need.
How do I get the disk-drive functionallity back in Jelly Bean?
I don't think you can, I use WiFi file transfer pro to exchange stuff on my phone/pc
Sent from my HTC One X using xda premium
CTSRP said:
Hi
I recently got the office Jelly Bean update for my One X, but I have one unsolved question.
When I plug my One X into my PC I can't get the internal storage to show up, neither get a menu on the phone to select which mode I want to use. I have managed to get it working in Ubuntu by enabling USB-debugging under developer tools, but neither my Windows 7 laptop or my Mac will do this. They just mount a CD-drive and the only thing I can do is to install HTC Sync Manager. This is frustating as I use a Windows Server to store photos and videos from my phone. The server operatingsystem wont install Sync Manager, and honestly I don't want to install some software I don't need.
How do I get the disk-drive functionallity back in Jelly Bean?
Click to expand...
Click to collapse
I understand what you mean by not wanting to install software not needed. Maybe this will be the solution to your problem. I the "[ROOT] One Click HTC One X (AT&T/Rogers/Others) (Win/Mac/Linux)" here on XDA I found a link to the driver only. Maybe this can help you... :fingers-crossed:
I tried using the drivers from the link, but unfortunately they didn't work.
If your phone is rooted you can do it via CWM.
Airdroid from store.
Sent from my HTC One X
TToivanen said:
Airdroid from store.
Sent from my HTC One X
Click to expand...
Click to collapse
Airdroid uses wireless connection. My computers don't have wireless access.
The JB update enables MTP and disables USB Mass Storage. It should show up in My Computer under 'Media Devices' or something like that. You can view all the contents of the internal memory there. This is the way it is on Galaxy Nexus, Nexus 4 and other devices.
MTP compatibility is flaky on Linux and OSX but is built into Windows 7 and works fine. The One X with JB should behave just as described. If its not showing in My Computer at all then something is messed up. Maybe a factory restore will fix it.
Sent from my Desire HD using xda premium
I had the same problem
sashank said:
The JB update enables MTP and disables USB Mass Storage. It should show up in My Computer under 'Media Devices' or something like that. You can view all the contents of the internal memory there. This is the way it is on Galaxy Nexus, Nexus 4 and other devices.
MTP compatibility is flaky on Linux and OSX but is built into Windows 7 and works fine. The One X with JB should behave just as described. If its not showing in My Computer at all then something is messed up. Maybe a factory restore will fix it.
Sent from my Desire HD using xda premium
Click to expand...
Click to collapse
You're absolutely right. I got he JB update yesterday and i had the same issue. As it turns out, there are 2 links in Windows 7 in "Computer". One is to install the software but the second one talks about portable devices. Go in there and you will find an option for Internal Storage. It looks like an imitation of Apple iPod where you access the drive that way... Anyway, thanks for the solution.
or you can boot into recovery & mount usb storage from there thats how i do it with TWRP recovery
I eventually got my MTP drivers to force-install correctly by changing the USB network mode to Internet Pass-through. This was the only way that Windows would forcefully look for drivers and HTC Sync manager finally recognised it after this.
{AU} Jargon said:
I eventually got my MTP drivers to force-install correctly by changing the USB network mode to Internet Pass-through. This was the only way that Windows would forcefully look for drivers and HTC Sync manager finally recognised it after this.
Click to expand...
Click to collapse
I don't understand, does your One X appear like it used to now in My computer? just as a normal disk drive? not this stupid, stupid new way, with limited right-click menu options, no thumbnails etc?
HTC one X USB not working
Hello all,
I'm new on this forum and on I'm not sure If I write here in the right on anyway, please tell me if this one is wrong.
I rooted my HTC one X and installed ClockworkMod Recovery v5.8.4.0
Then I did a mistake by installing a new rom. Unfortunately I installed a update and not a rom. Now the phone does not boot. And I don't know how to transfer a rom on the phone that I can reinstall it
I thik the problem is that S-on is not S-off I don't know how to change it. Can some one help?
Endeavoru PVT ship S-on RL
Hboot-1.72.
Cheers
Related
Just bought a new Htc DHD vodafone brandend the netherlands (no custom rom and 2.50.161.2 software number and 2.3.3 android) and I'm experiencing a problem with my usb:
When I hook up my phone to my laptop(win 7 bit32), other laptop(win 7 bit 32) and desktop (win 7 bit 64) nothing shows on "My Computer", my phone just charges and thats it, the menu screen of which type of connection I want shows up and when I choose USB disk drive or HTC Sync nothing happens .
I tried with debug mode and without, I used 2 different formated sd cards, I used different usb ports, I tried a hard reset and different factory reset.
Could it be the drivers as when I go to my devices I come across a warning sing next to the htc and I also notice a "My Htc" not installed.
I downloaded htc sync and installed yet my phone doesn't show up, I installed with and without internet as I read that windows could install wrong drivers :s
What could this be ?
Are you using the correct data cable.
i can undestand htc sync not working cuz its crap but it should detectdisk drive unless you skipped the windows install.
go to control panel > add/remove hardware and uninstall anything related to htc. Plug phone in. Select disk drive. Hope windows detects it. Good luck
Sent from my HTC Desire HD using XDA Premium App
I deleted all drivers related to the htc and when I rebooted and connected my phone to my laptop, my laptop made a sound, stard searching for a driver for "my htc" using windows update and found nothing and described my htc as unknown device.
Yes..windows wont install the drives needed for sync but will be able to istall it as a disk drive.. htc sync is a pain to get working i gave up.
Sent from my HTC Desire HD using XDA Premium App
I tried installing the drivers by connecting with disk drive
Somebody know where I can find the usb drivers for the htc dhd, so i can install them manually ?
hi every body
i update my HTC One X to jelly bean 4.1.1 three day ago
my phone is from asia
and every thing is ok
it's too fast and it use less battery than befor.
but i find out that when i try to connect my phone to PC it's goes to debug mode and no charge only mod and mass storage are support any more
i contact with HTC support and they say that is your phone problem and you should go to our support center
i want to know that does anyone have this problem or not ?
i think it's HTC Jelly bean problem
i never root and S-Off my phone
sshshsh said:
hi every body
i update my HTC One X to jelly bean 4.1.1 three day ago
my phone is from asia
and every thing is ok
it's too fast and it use less battery than befor.
but i find out that when i try to connect my phone to PC it's goes to debug mode and no charge only mod and mass storage are support any more
i contact with HTC support and they say that is your phone problem and you should go to our support center
i want to know that does anyone have this problem or not ?
i think it's HTC Jelly bean problem
i never root and S-Off my phone
Click to expand...
Click to collapse
well, there is no more mass storage on JB sense..don't know why but it seems so...
matt95 said:
well, there is no more mass storage on JB sense..don't know why but it seems so...
Click to expand...
Click to collapse
Correct, it's MTP only now.
BenPope said:
Correct, it's MTP only now.
Click to expand...
Click to collapse
so that stupid guy from HTC Support was wrong
it's no problem with my sellphone
why when they don't know anything, they sugest us.
he saied you should master reset your phone
i want kill that stupid guy
sshshsh said:
so that stupid guy from HTC Support was wrong
it's no problem with my sellphone
why when they don't know anything, they sugest us.
he saied you should master reset your phone
i want kill that stupid guy
Click to expand...
Click to collapse
don't trust HTC support
BenPope said:
Correct, it's MTP only now.
Click to expand...
Click to collapse
Does that mean no more zip and other kinds of file transfers to our phone storage?
blogslogger said:
Does that mean no more zip and other kinds of file transfers to our phone storage?
Click to expand...
Click to collapse
You can do everything from recovery
We might want to FTP or Airdroid
Disk mode has been replaced by MTP mode... you can still transfer files to your phone without going into recovery.
Windows handles it automatically (XP needs some updates)
Mac needs Android File Transfer software to make it work.
Hi Guys,
Even I'm facing the same issue. It says MTP USB driver failed.
I'm not able to connect to Internet-pass through.
Any suggestions ?
Try this (its a driver issue)
Okay, download the latest sync manager, i.e. 1.0.66 i think.
Remove older drivers, connect your phone, go to device manager, remove any thing that looks like my htc or android phone.
restart system -> connect phone-> install the latest drivers -> enable debugging on phone -> go to device manager, there would be an unknown device over there (android phone)-> right click 'update driver'
then select 'browse my computer for driver software' ,
then click 'let me pick ........'
then 'show all devices', .
then 'have disk.
browse to 'c:\program files\htc\htc driver\driver files\win_7...' or 'c:\program files (x86)\htc\htc driver\driver files\win_7...'
(for Mass Storage Device)
select then choose 'htc, corporation' and the 'my htc'
(for MTP)
->'htc corporation' (without the comma, usually at the top of list), choose the MTP driver from list
(for Internet)
-> just select the rndis driver
Let me know if it works.
I'm also seeing the USB debugging message on my phone but my notebook running Windows 7 able to detect it. I'm able to browse and copy files just like a mass storage. :cyclops:
I also have the same issue with my HTC One X, every time i try to use it as a Removable Disc it doesn't appear on my mac.
as i was reading i found out that i need a mac Android File Transfer software ?
Where can i get this software?
thank you for any information about this issue.
Grimshaw said:
I also have the same issue with my HTC One X, every time i try to use it as a Removable Disc it doesn't appear on my mac.
as i was reading i found out that i need a mac Android File Transfer software ?
Where can i get this software?
thank you for any information about this issue.
Click to expand...
Click to collapse
Not so great with google are we?
Android File Transfer
A lot of Problems after JB update
Hi. I recently updated my one x to jb and honestly it hasnt been a gud experience:
1. Slower than before
2. Boluetooth audio streaming over any device is either jittery or does not connect at all
3. Front came does weird blackish color to eyes that seems as if you r a ghost
Is htc gona be releasing any sort of a patch or update for these issues? or is this the end of the line now?
Does anybody else feel MTP is much much slower than USB mass storage, especially when transferring a long list of small files (example 1000 photos)??? Speed seems decent when transferring one big file (example movie)
aswqaasxza007 said:
Okay, download the latest sync manager, i.e. 1.0.66 i think.
Remove older drivers, connect your phone, go to device manager, remove any thing that looks like my htc or android phone.
restart system -> connect phone-> install the latest drivers -> enable debugging on phone -> go to device manager, there would be an unknown device over there (android phone)-> right click 'update driver'
then select 'browse my computer for driver software' ,
then click 'let me pick ........'
then 'show all devices', .
then 'have disk.
browse to 'c:\program files\htc\htc driver\driver files\win_7...' or 'c:\program files (x86)\htc\htc driver\driver files\win_7...'
(for Mass Storage Device)
select then choose 'htc, corporation' and the 'my htc'
(for MTP)
->'htc corporation' (without the comma, usually at the top of list), choose the MTP driver from list
(for Internet)
-> just select the rndis driver
Let me know if it works.
Click to expand...
Click to collapse
Gday mate,
I have the same issue, and this option does not work. The issue is not a driver issue.... even if the htc driver isnt installed on your pc, the pc will still pick your phone up as unknown (as you stated), however the issue is that the pc doesnt pick up the handset at all..... Been doing abit of research and it appears htc are away of this issue, something to do with a collaboration with Google, and disabling the usb hard drive option on the handsets... (its happened to 3 of my friends all who have htc one xl handsets)....
wills7802 said:
Gday mate,
I have the same issue, and this option does not work. The issue is not a driver issue.... even if the htc driver isnt installed on your pc, the pc will still pick your phone up as unknown (as you stated), however the issue is that the pc doesnt pick up the handset at all..... Been doing abit of research and it appears htc are away of this issue, something to do with a collaboration with Google, and disabling the usb hard drive option on the handsets... (its happened to 3 of my friends all who have htc one xl handsets)....
Click to expand...
Click to collapse
i've been there after update too, but now i got all the drivers installed and working good. i only installed the new version of the HTC Sync Manager.
the Internet Pass-Through is no connected but there is no internet at the phone side!
any ideas?!
Thanks
qaziguy said:
Hi. I recently updated my one x to jb and honestly it hasnt been a gud experience:
1. Slower than before
2. Boluetooth audio streaming over any device is either jittery or does not connect at all
3. Front came does weird blackish color to eyes that seems as if you r a ghost
Is htc gona be releasing any sort of a patch or update for these issues? or is this the end of the line now?
Click to expand...
Click to collapse
Mine is a lot faster, don't really use bluetooth, but have experienced the front camera problem and other bugs, such as home and back button doesn't respond after coming from lockscreen, and suddenly it goes from being on vibrate to normal.
My phone is full stock, but now i think i may want to root it and flash a custom, non-sense ROM.
MTP- problem
hello
I have the same problem. I upgraded my HTC to 4.1.1 via OTA. Since them I have no chance to transfer data between win XP-computer and the HTC. (sorry win xp is the employer PC). (myphoneexplorer helped me later)
the next problem is, it is not possible when I want to storge data bigger than 4 GB!
I had a harshley contact with the HTC service - oh my god, HTC switched the storage format from NTSC to FAT32 for Linux.
it is complete ****ung **** what they did.
welcome to apple
very dissapointed
Peter
Internet pass through, HTC sync not working on HTC One X after Jelly Bean update.
Error: MTP USB Driver failed.
Any suggestions ?
jfdfbc said:
Internet pass through, HTC sync not working on HTC One X after Jelly Bean update.
Error: MTP USB Driver failed.
Any suggestions ?
Click to expand...
Click to collapse
Install latest HTC sync manager from HTC website
Sent from my ASUS Transformer Pad TF300T using xda app-developers app
Yes installed latest HTC Sync Manager however problem still persists.
man do you use win xp or win 7 ? if you are using win 7 you should have no difficulties installing the drivers and the latest htc sync manager.
Here is the link for the latest sync manager anyways : http://www.htc.com/www/software/htc-sync-manager/download/
My question is not about HTC sync manager.
I was able to connect to Internet-pass through with I was using ICS 4.0.4, after upgrading to JB I'm unable to connect to Internet pass through.
The error which I get is latest HTC sync application is not installed, I'm not talking about HTC sync manager here.
I've installed HTC sync application Version: 3.3.10
However this is not getting detected in my HTC One X ... I've also Installed MTP device driver...
I used Windows 8..when the problem occured, I downloaded the latest HTC Sync for HTC One X, which is 3.3.17..
But unfortunately the HTC Driver Installer that included was failed to be installed..
So I took a radical move, I reinstall my Windows 8..and tried to reinstall HTC Sync..
wal-lah, the HTC Driver Installer was installed successfully..
And the best of all I can use Internet Pass-through again! Cheers to my office internet speed, 1gbps..
I'm also on JB ROM right now..hope this will help you..
I have the same problem any solution guys?
Mine works perfectly well /: Windows 7 64-bit, latest Sync manager.
Same problem, phone is not detected in newest HTC Sync.
When I first plugged my phone in I didn't have Sync installed, I just wanted to copy some files on the phone. Even though Windows 7 popups said that driver installation failed, the phone showed up in file explorer and worked.
I am guessing I should somehow return everything to the state before I plugged the phone in, but how do I do that?
Cant pass through Internet
Mine is XP 32bit Pro.. Already Install HTC latest Sync.. Still Cant pass through... Any way to fix it ???
Thanks.
BabyTasmania said:
Mine is XP 32bit Pro.. Already Install HTC latest Sync.. Still Cant pass through... Any way to fix it ???
Thanks.
Click to expand...
Click to collapse
I actually managed to do it by installing HTC Sync manager from the link above and the updated drivers in device manager. Pass-through works now, though HTC Sync still doesn't show any devices connected
Jamesch said:
I actually managed to do it by installing HTC Sync manager from the link above and the updated drivers in device manager. Pass-through works now, though HTC Sync still doesn't show any devices connected
Click to expand...
Click to collapse
How exactly did you do that... which subsection is the Phone located under in Device manager? I tried doing it with the one under "disk drives" and it just tells me the driver is already up to date..
Sync Manager installation and Dell Laptop
jakedilla said:
How exactly did you do that... which subsection is the Phone located under in Device manager? I tried doing it with the one under "disk drives" and it just tells me the driver is already up to date..
Click to expand...
Click to collapse
I have the same problem. Internet Pass through was working before Jelly bean update on my Dell Inspiron.Actually i used the PC internt to upgrade to JB. Now after the update, i am unable to connect on my Dell but it works fine on a HP laptop.
Internet pass through on the phone says you "either do not have the latest Sync manager....." Also, the sync manager does not install on my Dell Inspiron but gest easily installed on my XP.
I have been trying for almost a month now, but no luck..Need help!!
vijayendra16 said:
I have the same problem. Internet Pass through was working before Jelly bean update on my Dell Inspiron.Actually i used the PC internt to upgrade to JB. Now after the update, i am unable to connect on my Dell but it works fine on a HP laptop.
Internet pass through on the phone says you "either do not have the latest Sync manager....." Also, the sync manager does not install on my Dell Inspiron but gest easily installed on my XP.
I have been trying for almost a month now, but no luck..Need help!!
Click to expand...
Click to collapse
I'm facing the same issue.
Did anyone checked the same after JB update?
I use Win7 64 bits and have the same problem after the update to Android 4.1. Called HTC a few times but the are saying there is nothing wrong with the software but with my computer. I have to buy a new one according to them. Yeah, right. A 1500 euro I7 with 16gb ram.
I tried on sereval other computers and also the same problem. Maybe i have to buy new ones for them to.
Internet Pass-through HTC One X+_
Had that same problem after i updated to latest HTC Sync manager. You can solve it by downloading HTCdriver. Install and you are good to go.
iLawal said:
Had that same problem after i updated to latest HTC Sync manager. You can solve it by downloading HTCdriver. Install and you are good to go.
Click to expand...
Click to collapse
URL for drivers plz
Solutions provided by HTC international call centre: a) JB doesn't work with HTC Sync any more. Uninstall it and replace with HTC Sync Manager (http://www.htc.com/www/softwar... b) Internet pass through still available but buried in a new sub-menu: Settings/Wireless and Networks/More/Mobile network sharing/USB network setting/Internet pass-through.
This worked for me!
Hello,
I have HTC Desire X, and the same problem was with me,
May this help you, same as me
Disable USB Debugging
Select charging mode when popup appears
Now check Internet pass-through from Settings > More
I'm on win 7 x64 and was unable to make internet pass-through work even after installing the latest HTC Sync.
So, after doing an extensive search over the internet, I found a solution which worked for me.
I manually installed 32-bit driver for MTP device(displayed in device manager) from the htc sync folder in program files(x86)(filename: WPDMTPHW.INF)
and internet pass-through started working.
Hope this might help!!!
Hi running newest software on locked phone but since update when i conect htc to computer i get 2 drives come up now HTC SYNC MANAGER
which is 17.2mb which on auto play says usb update available but cant install it get error on install.running windows 7 64bit.And i also get portable devices (HTC ONE X) which i can get into internal storage (is this right how it comes up on computer now?)
carpboy66 said:
Hi running newest software on locked phone but since update when i conect htc to computer i get 2 drives come up now HTC SYNC MANAGER
which is 17.2mb which on auto play says usb update available but cant install it get error on install.running windows 7 64bit.And i also get portable devices (HTC ONE X) which i can get into internal storage (is this right how it comes up on computer now?)
Click to expand...
Click to collapse
Ever since I got my JB update this is how my One X shows up on the computer for me as well. I just ignore the HTC Sync Manager CD Drive and use the HTC One X under Portable Devices to access the internal storage like normal. It works fine for me and I'm pretty sure that's the normal way the phone displays on the computer now.
Yep, USB Mass Storage has been dropped in favour if MTP.
Hello,
I have a problem the my HTC One X and my (Windows 7 x64) Computer. It won't install the correct drivers to use ADB and to see it in Windows Explorer. I've tried everythingI can think of. I know there thousands of other threads like this, and I read many of them but none provide a solution for me :/. I'm sure my One X is not the problem, it's working fine, I have a laptop wich also runs Windows 7 x64 and it's all working fine on it. (It's a Lenovo Ideapad Z500, i7 version) What I've tried:
- 4 different USB Ports (I have tried 2 USB2 ports and 2 USB3 ports. No luck.
- Remove the device from system using Windows Device Manager -> Disconnect phone -> Install HTC Sync -> Reboot -> connect phone. Nothing happens, Windows reports no drivers can be found.
- Manually select drivers from the HTC Sync Installation folder. Windows tells me those aren't the correct drivers. (For me: C:\Program Files (x86)\HTC\HTC Driver\Driver Files\Win7_x64)
And yes, USB debugging is on, and I do accept HTC Sync Manager on my phone. I am running ARHD 31.0. My phone does connect OK in Fastboot mode, by the way. I can use Fastboot commands perfectly fine. (Flash boot/recovery image, clear cache etc etc)
I have no idea what to do to get it working, but maybe you guys do? Any tips/ideas?
Thanks in advance.
Had this problem last week. I solved it this way:
- Uninstalled HTC Sync + HTC Drivers
- Installed ADB Universal Drivers: http://drivers.softpedia.com/get/MOBILES/Clockworkmod/Clockworkmod-Universal-Android-ADB-Driver.shtml
- Rebooted PC
- Booted my HOX in bootloader
- went to fastboot
- connected usb cable between pc and hox
- went in recovery mod (latest cwm version)
- from there I was able to push adb commands from my pc
I basically did what is said on this page: http://news.softpedia.com/news/A-Clockworkmod-Universal-ADB-Driver-Is-Finally-Up-for-Grabs-343944.shtml
You can also use ADB over network if your phone boot properly and if your PC is on the same wifi network.
Thanks Alray for the tips but it doesn't install that driver either. Still a big ! in device manager named Android Phone. And I shouldn't need to push anything to the phone AFAIK, as I said it all works fine on the laptop, Including ADB!
What if u turn on 'automatically install from windows update' option and let the windows make the work.
Sent from my HTC One X using xda premium
convict_moody said:
What if u turn on 'automatically install from windows update' option and let the windows make the work.
Sent from my HTC One X using xda premium
Click to expand...
Click to collapse
It says it can't find good drivers in Windows Update.
Did u enabled the option?
This morning I faced the same problem since I recovered my pc to windows 7 x64 ultimate. And fixed it through the option, when I come home ill take screenshots and post. Btw the options are in the bottom of the window where it says driver failed.
Sent from my HTC One X using xda premium
convict_moody said:
Did u enabled the option?
This morning I faced the same problem since I recovered my pc to windows 7 x64 ultimate. And fixed it through the option, when I come home ill take screenshots and post. Btw the options are in the bottom of the window where it says driver failed.
Sent from my HTC One X using xda premium
Click to expand...
Click to collapse
All options I can find about downloading drivers from the internet are enabled. When I tell the PC to look online for drivers, it won't find anything.
EDIT:
Okay, I had the setup look thru the whole C drive looking for drivers, it reported it found one. But failed installing because files were missing..... !? That makes me think there's something corrupt in Windows/System32/Drivers or somewhere in those driver folders.
Try this Link I think it is helpfull, if didn't help I will but when I reach home.
http://windows.microsoft.com/en-us/...ivers-and-updates-for-your-hardware#section_2
Sent from my HTC One X using xda premium
convict_moody said:
Try this Link I think it is helpfull, if didn't help I will but when I reach home.
http://windows.microsoft.com/en-us/...ivers-and-updates-for-your-hardware#section_2
Sent from my HTC One X using xda premium
Click to expand...
Click to collapse
Thanks for the link I was looking for something like that. But nothing works, I already had setup everything automatic updating and driver search thru windows update. It can't find any drivers.
Hey, I just wanted to chime in on this thread because I'm having precisely the same problem as Qubica.
I'm using Windows 7/64 and I've been using this laptop to manage/root/ADB several Android devices for as long as I've owned it.
I noticed last Friday that I could no longer mount my T-Mobile G2 either as a USB mass-storage device nor could I connect to it using ADB. This was the day after Windows Update installed a bunch of patches, and I had also installed the updated chipset drivers for my laptop a few days earlier.
I took a look at the device manager and this is what I saw:
(android_devmgmt.png)
Now, that's weird because I mount the storage card at least two times a month to move files around. So I did what seemed like the reasonable thing and Uninstalled the device altogether, and then installed the HTC Sync app to reinstall the drivers, as I had done originally. Unfortunately, the "Android Phone" non-detection of the device has persisted.
The installation logs from the HTC Sync app also indicates that the drivers were successfully installed, but the installer seems to quit about halfway through the process, so it's not at all clear that the installation logs are accurate.
Here's what the properties sheet of that device looks like:
(android_devmgmt_properties.png)
I've been following the advice I've read here and elsewhere: I've attempted to download several different versions of the HTC drivers from various locations and manually point Device Manager at the folders containing those drivers. I've extracted and executed the HTCDriver.exe installer separately from the HTC Sync installer. I've attempted to install generic ADB drivers from a number of locations, including Google and the Clockworkmod Universal ADB drivers.
Here's the result when I try to install the drivers (by pointing Windows at the correct location for the driver files) or if I allow Windows Update to search for the drivers:
(cant-find-android-driver.png)
So, this morning I tried the more drastic step of uninstalling all of the USB Root Hub devices and rebooting the laptop. When the computer came back, it did not automagically reload those generic drivers, but fortunately I was able to manually choose the generic (Standard USB Host Controller) -> USB Root Hub device from the list of options, and it worked---for getting the USB ports to function, but not the Android device.
I've also checked to make sure there were no software restriction policies in place in gpedit.msc that affected the installation of the drivers, and found none. I also poked around in the Registry in the HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\PnpLockdownFiles path and found no problems there with either permissions or settings.
I'm basically at my wit's end here; Windows is behaving like the driver installation is subject to a software restriction policy -- seemingly, actively preventing the driver from being installed -- but nothing shows up in the logs that would indicate that a policy is in place. The laptop can't mount the device, and I'm kind of stuck.
I guess I'll follow the thread for a while and see if anyone else has any suggestions. Thanks in advance to all that offer their help.
Amishrabbit said:
--Long post--
Click to expand...
Click to collapse
Hi, I've did everything you did execept for uninstalling the USB root hub and looking in the registry, I hope someone has a solution....
Anybody?
I prefer uninstalling the driver (Called unknown device, and it appears when I plug the device) from device manager, unplug your device then replug it again and wait for windows to get your driver.
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convict_moody said:
I prefer uninstalling the driver (Called unknown device, and it appears when I plug the device) from device manager, unplug your device then replug it again and wait for windows to get your driver.
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I tried that many times, the problem is, it doesn't get the driver when I plug it back in.
Do u have linux?
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convict_moody said:
Do u have linux?
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Not at the moment, but I can get it.
If you can't solve the drivers problem, install linux then install adb and fastboot packages from the sftware marketplace. That should help.
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convict_moody said:
If you can't solve the drivers problem, install linux then install adb and fastboot packages from the sftware marketplace. That should help.
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But there must be a way to get it working, as it works PERFECT on my laptop. (Wich uses Microsoft drivers!)
Here's a screenshot][ of my laptop:
http://i.imgur.com/WCT2ku2.png
Try uninstalling the unknown device, and when the driver not found notification appears click on it and take a screenshot and post it here.
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convict_moody said:
Try uninstalling the unknown device, and when the driver not found notification appears click on it and take a screenshot and post it here.
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I'll have to do that tonight, I can't access my PC right now. But you mean the notification on bottom right corner? If I click on it a small window pops up saying "ANDROID PHONE: No drivers found" with a red cross.