No call sound - T-Mobile Samsung Galaxy S II SGH-T989

My device has no in-call sound and sends no microphone sound. I hear no sound from the other line, and others report that they cannot hear anything from my end. I am running the latest Paranoid Android. What are some steps I could take to troubleshoot this issue?

doctor_leek said:
My device has no in-call sound and sends no microphone sound. I hear no sound from the other line, and others report that they cannot hear anything from my end. I am running the latest Paranoid Android. What are some steps I could take to troubleshoot this issue?
Click to expand...
Click to collapse
Flash a TW ROM, to see it's not ROM related

I've had issues like that when I flashed certain radios, so if you've recently changed yours, that might be it. Other than that, I don't know, sorry.
Russian smashed across the interwebz from my T-Mobile Galaxy S2. Please hit thanks if I helped.

If you just reboot/turn on your phone, wait for it to finish settling (wait for 3-5 minutes) before using your phone. I just found out that I had no call sound because I was rushing on using it as soon as I turned it on.
Sent from my SAMSUNG-SGH-T989 using xda app-developers app

Related

Anyway to boost phone sound?

Some of you may have this problem, some of you may not, but me and my cousin have this problem with our G2 where the sound from the other line is very quiet for us when we use the phone... as a phone. So what I want to know is, is there any way to increase the sound on for this? Do we have defected phones?
I have this problem as well. In call volume is maxed out but it doesn't sound very loud at all.
I have root access with CM 6.1.0 RC3.
My calls are loud and clear. Its the speaker phone thats low for me.
Does it happen with all calls incoming and out going?
Also are you on wifi?
How is your signal strength?
Same with me my speak phone volume is lower than I would like it, but head set speaker loud and clear
Sk17z0 said:
My calls are loud and clear. Its the speaker phone thats low for me.
Does it happen with all calls incoming and out going?
Also are you on wifi?
How is your signal strength?
Click to expand...
Click to collapse
Yes, it's all of the calls that I make and receive. I'm never on wifi and my signal strength during the calls are all good. It may be just me also, but the G2 mic may be quiet also because when I call my cousin he sounds like he's whispering to me but when I call someone else their sound is just quiet, but enough to hear it with a small bit of background noise. I haven't asked him how the sound was when I called him since it's something I just noticed.
Mine's a little soft as well. It kinda sucks that one of the few flaws with this phone is it's use as a phone, lol.
Sent from my HTC Vision using XDA App
Anartic said:
Yes, it's all of the calls that I make and receive. I'm never on wifi and my signal strength during the calls are all good. It may be just me also, but the G2 mic may be quiet also because when I call my cousin he sounds like he's whispering to me but when I call someone else their sound is just quiet, but enough to hear it with a small bit of background noise. I haven't asked him how the sound was when I called him since it's something I just noticed.
Click to expand...
Click to collapse
You sure the phone volume is up? Also have you called Tmobile about this?
I have had mine for a little over a month and it is loud and clear, I have no issues hearing anyone, and no one has issues hearing me... really good sound quality imo. I am on stock rom still. Speakerphone is very weak for me as well.
Yeah, in call phone volume is incredibly weak for me. Going to try to boot into stock and see what happens. Is there an app to make the volume louder? Or some way we can change it?
EDIT: Okay. Turns out that I am an idiot. Phone is still new for me so I left the default protective screen on. As soon as I took that off, phone calls were a lot more clear. Just ordered a proper screen protector so I just have to be careful until then haha. Don't know if this will help out anyone but hey, figured I let you guys know.
You know, the real problem with the G2 is HTC quality control on those. I'm on my second G2...the call volume is way lower than my first one...
also the keyboard is a LOT better on the second one, I didn't care at all about the keyboard on my first G2, as the keys were very recessed and didn't have a real "feedback", so I never used it. Made me think the whole keyboard thing about the phone was useless, now I'm in love with it.
My problem is the hinge on the second G2 is much looser than the first one.
If you bought yours recently, just exchange it.
Sk17z0 said:
You sure the phone volume is up? Also have you called Tmobile about this?
Click to expand...
Click to collapse
I'm positive the phone volume up. I haven't called T-Mobile yet because I haven't had time.
Ditto on the in call volume, would like to boost.
Anyone try this app Louder Volume Hack v4.1?
http://www.appbrain.com/app/com.AutoMod
I came from an HTC Aria and had the same in call sound trouble, then I tried Louder Volume Hack v3.6 but no luck, did not work.
Instead after some other searching I found a XDA forum that suggested turning on the TTY for the Hearing Impaired option in the Aria and waa-laa ---it worked. Apparently though, this TTY / Hearing Imparied option does not exist in the SOUND settings for the Z.
So, still looking for idea on the in call volume boost.
malloy0
Theres an app called DSP Manager on CM 6.1.1 that i used to up the voume a whole lot. It comes already installed when you install that rom.
My speaker works great except during a call. I can't hear a thing from it when on a call however. It must be a software issue, then. I started a thread a bit back, but with no luck. I hope we can find a fix.
my in ear sound isnt that loud either.
Ok...regarding the app called DSP Manager on CM 6.1.1, I checked into this, but is appears it only helps on the "media" volume but NOT the phone speaker or in call volume for when the phone is to my ear during a call.
Can you advise, is DSP Manager helping for this in call volume?
Ok...
I found 3 different versions of DSP manager and frankly am afraid to install w/o having a little more dialog with some of you that may be wiser than me.
The three files are attached and as listed are:
DSPManager120210_ALL.zip
DSPManager_080910.apk
DSPManager_100810.zip
The DSPManager120210_ALL.zip file came from this link and appears to the the latest
https://github.com/CyanogenMod/android_packages_apps_DSPManager
The APK file came from this XDA link
http://forum.xda-developers.com/showthread.php?t=750765
Anyway, after looking at the DSPManager_100810.zip file in unzipped mode, the file structure is different than the other zip file, which makes me a little nervous to flash uisng ROM Manager of Clockworkmod.
Meanwhile, I may install the APK file because I can easily uninstall if there is no improvement in the IN CALL VOLUME.
Any insights are welcomed.
Well I dove in and thank goodness for NAND backups...
Here is the deal (as of 12/31/10 4:05 PM EST):
- DSPManager120210_ALL.zip DID NOT FLASH
- DSPManager_080910.apk INSTALLED BUT NO CHANGE ON MY DESIRE Z A7275
- DSPManager_100810.zip FLASHED BUT NO EAR PEICE SOUND NOR SPEAKER SOUND
Now as of 12/31/10 4:11 PM EST in an restoring from my 12/31/10 10:00 AM EST NAND backup.
Gosh I hate doing this trial and error stuff, talk about a heart attack.
Will update after I complete my full restore and hope all is back in fully operational order.
==========================================================================
UPDATE....FULLY RESTORED 4:21 PM EST...PHEW!!
Thank you Koushik Dutta for clockworkmod!!!
malloy0 said:
Ditto on the in call volume, would like to boost.
Anyone try this app Louder Volume Hack v4.1?
http://www.appbrain.com/app/com.AutoMod
I came from an HTC Aria and had the same in call sound trouble, then I tried Louder Volume Hack v3.6 but no luck, did not work.
Instead after some other searching I found a XDA forum that suggested turning on the TTY for the Hearing Impaired option in the Aria and waa-laa ---it worked. Apparently though, this TTY / Hearing Imparied option does not exist in the SOUND settings for the Z.
So, still looking for idea on the in call volume boost.
malloy0
Click to expand...
Click to collapse
Google intentionally plugged this hole. Meltus isn't developing this app beyond Donut.
FallingEdge said:
Yeah, in call phone volume is incredibly weak for me. Going to try to boot into stock and see what happens. Is there an app to make the volume louder? Or some way we can change it?
EDIT: Okay. Turns out that I am an idiot. Phone is still new for me so I left the default protective screen on. As soon as I took that off, phone calls were a lot more clear. Just ordered a proper screen protector so I just have to be careful until then haha. Don't know if this will help out anyone but hey, figured I let you guys know.
Click to expand...
Click to collapse
I'm soo sorry bro, I luld Happy new year!

[Q] Galaxy Nexus Microphone Quiet/Muffled (Not the same as the cutting out problem!)

Hi all,
I'm using a Galaxy Nexus on Rogers in Canada.
I'm having trouble with the bottom microphone being very quiet and muffled.
Unfortunately I'm leaning towards this being a hardware issue because:
The volume is normal and clear when recording a video and when on speakerphone (which I understand uses the top microphone)
The volume is normal when using a headset
The volume is quiet and muffled when recording in "Voice Recorder" which uses the bottom microphone.
But I thought I'd check if anyone else has had this problem before and has any ideas for a solution other a full wipe (which i'll reluctantly try next) or returning the phone.
Thanks,
-Peter
i have similar problem. everything is fine on speakerphone or during video recording. but when it's a call or audio recording it's just pops, cracks, noise.
I have had this happen a few times on calls. If I reboot my phone it goes away. It hasn't happened in a month or so. I'm running AOKP build 29 at the moment.
Sent from my Galaxy Nexus using Tapatalk 2
I have been getting this problem on the last four builds of AOKP.
People always complain that they can hardly understand when I speak.
montrealguy said:
I have been getting this problem on the last four builds of AOKP.
People always complain that they can hardly understand when I speak.
Click to expand...
Click to collapse
I've got exactly same problem... it's annoying, I have this phone for over 6 months and was hoping there will be a fix for it... it also seems to be only a case when talking on the phone.
when recording all seems fine... so it must be a software problem or smth... i'm looking for a solution for a long time, checked lot's of ROMS... starting to be unbearable for me and especially for ppl on the other side
kopytek said:
I've got exactly same problem... it's annoying, I have this phone for over 6 months and was hoping there will be a fix for it... it also seems to be only a case when talking on the phone.
when recording all seems fine... so it must be a software problem or smth... i'm looking for a solution for a long time, checked lot's of ROMS... starting to be unbearable for me and especially for ppl on the other side
Click to expand...
Click to collapse
Just bumping this topic.
Did any of you manage to fix this. I have replaced the entire usb/microphone assembly on the phone from a new part, and i still get muffled voice calls through the main mic. Works fine on speakerphone or secondary mic.
I have tried many stock variations, and am attempting to revert to my stock stock telstra yakjuxw build (trying to find a copy atm).
Bump the only thing I have to possibly is that it appears more frequently with HTC DNA and landlines when I call feature phones I'm OK.
Sent from my Galaxy Nexus using xda app-developers app
peteremcc said:
Hi all,
I'm using a Galaxy Nexus on Rogers in Canada.
I'm having trouble with the bottom microphone being very quiet and muffled.
Unfortunately I'm leaning towards this being a hardware issue because:
The volume is normal and clear when recording a video and when on speakerphone (which I understand uses the top microphone)
The volume is normal when using a headset
The volume is quiet and muffled when recording in "Voice Recorder" which uses the bottom microphone.
But I thought I'd check if anyone else has had this problem before and has any ideas for a solution other a full wipe (which i'll reluctantly try next) or returning the phone.
Thanks,
-Peter
Click to expand...
Click to collapse
I have same problem, and I can not fix it. It was in stock Android 4.2.2. I try different ROM on Android 4.2.2, and 4.1.2 but no result.
Hey everyone,
I also have problem with my mic, thought i would bump this post. maybe someone has found something new.
Khrushchev said:
Hey everyone,
I also have problem with my mic, thought i would bump this post. maybe someone has found something new.
Click to expand...
Click to collapse
I fix my problem. The hole for the microphone is very small, and In my case, it was totally "dirty". So I just cleaned it, and all works
denys281 said:
I fix my problem. The hole for the microphone is very small, and In my case, it was totally "dirty". So I just cleaned it, and all works
Click to expand...
Click to collapse
How did you clean it? i tried but it hasn't helped
Khrushchev said:
How did you clean it? i tried but it hasn't helped
Click to expand...
Click to collapse
I use toothpick, maybe this way is not very smart but... Using toothpicks I just cleaned microphone hole. In my case microphone hole was fully packed. I also find thread on reddit about this problem, one of answer is:
I believe I may have a fix for future users who search through this forum. I read that cleaning out your headphone port can resolve this issue. If there is lint or anything in there, then it tricks the phone into thinking that the aux is plugged in and your voice won't be picked up the the mic, but the non-existent headphones. Turning on speakerphone re-routes the mic from the aux to the handset mic.
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Click to collapse

Call audio quality

My parents have been complaining about call quality. Basically they cannot understand what I'm saying most or the time.
I'm running the jb nightly
Any suggestions to fix it or any or you experiencing the same problem
Sent from my SGH-T989 on Jelly Bean goodness!
I think I might be possibly having the same issue. I get complaints about call quality randomly. It's only some calls some of the time. Usually the person on the other end complains about an echo. if I hang up and call back it usually resolves it.
Is your problem intermittent or all the time?
Edit: Running stock ICS 4.0.3.
I know it. Skype quality is very fine. But the normal calls are a so bad. Open the call window -> go in the option menu and de/activate the (i dont know the word in english) "Noise suppression". Test both. After the change it should working correctly.
You can check your microphone. Do a test call with skype or some other internet call app.
Sent from my SAMSUNG-SGH-T989 using xda app-developers app
kingbizlip4u said:
I know it. Skype quality is very fine. But the normal calls are a so bad. Open the call window -> go in the option menu and de/activate the (i dont know the word in english) "Noise suppression". Test both. After the change it should working correctly.
You can check your microphone. Do a test call with skype or some other internet call app.
Sent from my SAMSUNG-SGH-T989 using xda app-developers app
Click to expand...
Click to collapse
Noise suppression works well on the latest CM 9.1 and AOKP builds and ICS 4.0.4 from my experience. Everything else, I can't really vouch for.
Sent from my SGH-T989 using xda app-developers app
Options:
1. try different modems
2. try different kernels
3. make sure noise suppression is checked off
4. try different phone.apks
Now here is something that some dont realize but next time you are on a call and use call waiting, when you come back to the person on the original call ask if your call quality has changed. It is an issue if you go from one call to another in AOSP based roms it seems to re-create the underwater muffled sound. If you dont have this happen to you then you are lucky but I have tried this on a few of my friends phone with the same result
Edit: OP ya gotta search next time this has to be the number 1 or 2 asked question in here
I was plagued with these problems as well. No matter what rom or setup I had it never got better. Got a warranty replacement and problem solved. Hopefully it's not that but a brand spanking new device is always cool either way.
Sent from my SGH-T989 using xda premium

Bad call sound quality?

Hey guys I'm currently running liquid smooth rc7 and the uvli radio and the people I am talking to on the phone are saying that the call quality isn't sounding very good. Can someone help me out?
Sent from my Nexus 7 using Tapatalk 2
Click the phone icon then menu setting and noise suppress try that I have the same problem and have not tried other radios yet but it may help. Idk if it has mine don't make many calls I'll know next time I call someone when I have to yell at them for them to hear me Lol. But try that
I had the same issue on this ROM too. In fact, all JB ROMs have this problem. I went back to ICS.

High pitched buzz during phone calls

I've run into the most bizzare problem, and I can't seem to find anyone else having the issue so I've come to XDA to ask for help before I ship the phone back to HTC.
Whenever I'm in a phone call, I get this extremely high pitched buzz/beeping sound if I'm using the phone's earpiece, but ONLY from the earpiece and only if I'm in a call. If I play audio via the earpiece like from Google Voice or any other application, the buzz isn't there. I tried to install a call recorder to see if I could get an example of what it sounds like, but oddly enough the problem doesn't happen if the recorder is running. I've tried a factory reset, and that didn't fix it either.
Frankly, I'm stumped since it doesn't seem to be a hardware issue, but it also doesn't seem to be a software issue either. Does anyone have any suggestions?
BroseidonMOO said:
I've run into the most bizzare problem, and I can't seem to find anyone else having the issue so I've come to XDA to ask for help before I ship the phone back to HTC.
Whenever I'm in a phone call, I get this extremely high pitched buzz/beeping sound if I'm using the phone's earpiece, but ONLY from the earpiece and only if I'm in a call. If I play audio via the earpiece like from Google Voice or any other application, the buzz isn't there. I tried to install a call recorder to see if I could get an example of what it sounds like, but oddly enough the problem doesn't happen if the recorder is running. I've tried a factory reset, and that didn't fix it either.
Frankly, I'm stumped since it doesn't seem to be a hardware issue, but it also doesn't seem to be a software issue either. Does anyone have any suggestions?
Click to expand...
Click to collapse
Which HTC 10 do you have.. Carrier branded/US unlocked/WWE? Which software version are you on?
Are you on a VoLTE network? Do you get the same noise if you make a Wi-Fi call (if your carrier is capable)?
Sent from my HTC 10 using Tapatalk
effortless said:
Which HTC 10 do you have.. Carrier branded/US unlocked/WWE? Which software version are you on?
Are you on a VoLTE network? Do you get the same noise if you make a Wi-Fi call (if your carrier is capable)?
Sent from my HTC 10 using Tapatalk
Click to expand...
Click to collapse
Oh, sorry, it's Sprint branded, model 2PS64 to be specific, on software version 1.24.651.3. There is no support for Wi-Fi calling, so I can't check that. I believe Sprint uses VoLTE, but I'm not positive. The buzz doesn't come across if I have headphones plugged in, or if I'm using Bluetooth, so I don't think it is a radio issue.
There was a high pitched noise that comes from the screen at lower brightness levels associated with firmware below 1.53. Put your ear up to the HTC logo on the back and mess with brightness and see if you can hear it. You might have to wait until a new update is released for Sprint.
Have you been able to reproduce the problem in a different area (not sure how your signal is there)
Also, when making calls on GSM phones with no VoLTE there is background static/buzzing most of the time even with latest 1.80 update for US unlocked phones.
Sent from my HTC 10 using Tapatalk
effortless said:
There was a high pitched noise that comes from the screen at lower brightness levels associated with firmware below 1.53. Put your ear up to the HTC logo on the back and mess with brightness and see if you can hear it. You might have to wait until a new update is released for Sprint.
Have you been able to reproduce the problem in a different area (not sure how your signal is there)
Also, when making calls on GSM phones with no VoLTE there is background static/buzzing most of the time even with latest 1.80 update for US unlocked phones.
Sent from my HTC 10 using Tapatalk
Click to expand...
Click to collapse
Thanks so much, sure enough the noise is coming from the screen itself, not the earpiece, although it still only seems to do it during calls. I would never have never figured this out myself, I can't thank you enough. I'll just wait until Sprint releases an update. Thanks again!
BroseidonMOO said:
Thanks so much, sure enough the noise is coming from the screen itself, not the earpiece, although it still only seems to do it during calls. I would never have never figured this out myself, I can't thank you enough. I'll just wait until Sprint releases an update. Thanks again!
Click to expand...
Click to collapse
Here's a thread full of reports. http://forum.xda-developers.com/htc-10/help/whining-noise-speaker-low-brightness-t3376476
I'd compare my phone to another sprint one to be sure. I'm thinking if it's the screen high pitched noise that had plagued this phone prior to update, then it should go away when the screen is off. Buy maybe sprint is different then others? Ask in that thread for feedback from other Sprint phone users.
Sent from my HTC 10 using Tapatalk

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