Develop Bugs

S pen false touching in certain areas

I've had the phone a few hours and already I've noticed the pen "touches" the screen while not actually touching in certain areas...
Like ill just be hovering over parts of the screen such as the L area of the keyboard and it triggers a touch...so when hovering quickly over the screen random things get pressed.
Am i alone or is this a wide spread problem?
Sent from my SPH-L900 using xda app-developers app

Here is a screen shot of me trying to cause the issue. It seems to happen around the pen holder
Sent from my SPH-L900 using xda app-developers app

reinaldistic said:
I've had the phone a few hours and already I've noticed the pen "touches" the screen while not actually touching in certain areas...
Like ill just be hovering over parts of the screen such as the L area of the keyboard and it triggers a touch...so when hovering quickly over the screen random things get pressed.
Am i alone or is this a wide spread problem?
Sent from my SPH-L900 using xda app-developers app
Click to expand...
Click to collapse
Not happening to me.
Sent from my SPH-L900 using Tapatalk 2

That used to happen to me on my gnote .what I used to have to do was calibrate my screen in order to use spen correctly..

ralphie1267 said:
That used to happen to me on my gnote .what I used to have to do was calibrate my screen in order to use spen correctly..
Click to expand...
Click to collapse
I'm not finding the screen calibration option on my Note 2. Any hints as to where it can be found?

supposedly that means your pen is too sensitive? they discuss this in the international thread. under the button? on the s pen supposedly you can turn it one was to lessen sensitivity and the other to increase?

went to the sprint store and tried their display phones... their styluses worked just fine on my phone and my stylus screwed around in their phone... i brought it to their atention and they should be replacing it when they have parts or a new phone come in.

mine is doing it. too. It seems to do it only as I bring the pen near the screen where it justrecognizes it. It'll start registering and unregustering the pen causing a doubke tap that zooms or acts as touches. the gnote 10.1 pen works better with it. its worse on the edges. same on my gn101. edges are wonky.

i had a test with a coworker's gn2. the problem is not as prevalent with his and didn't happen enough to be a problem. mine stutter touches as i come in to the "zone." if i hang out about .5" area i get the stutter. going .25" or closer and it works fine. his pen worked better with mine but still had some stuttering, just not as much. i didn't test my pen on his note. i should do that next.
just tested it and it is the pen. it stutter taps on his. so either i get sprint to replace it or just buy an aftermarket one later.
holy smokes - quick search finds the stylus to be $30! contacting sprint soon.
more testing - seem that my pen is too sensitive for the phone, but it works better than the gn101's pen on the tablet. it allows finer lines with less breaking up when drawing. on the phone, the gn101's works perfectly with not false touches or stuttering. now i wish i could increase the sensitivity on my gn10.1 and decrease it on the gn2.
i called sprint and the only option is to replace the entire phone as they don't have replacement styli.
and now the solution to the problem (very low tech and brutish): slam the thing on a hard surface. not the tip! i just hit it a few times on a stack of paper and it works perfectly now.
solution was found here: http://forum.xda-developers.com/showpost.php?p=33359594&postcount=5
and a more delicate and proper solution:
http://forum.xda-developers.com/showpost.php?p=33438105&postcount=4

madsquabbles said:
i had a test with a coworker's gn2. the problem is not as prevalent with his and didn't happen enough to be a problem. mine stutter touches as i come in to the "zone." if i hang out about .5" area i get the stutter. going .25" or closer and it works fine. his pen worked better with mine but still had some stuttering, just not as much. i didn't test my pen on his note. i should do that next.
just tested it and it is the pen. it stutter taps on his. so either i get sprint to replace it or just buy an aftermarket one later.
holy smokes - quick search finds the stylus to be $30! contacting sprint soon.
more testing - seem that my pen is too sensitive for the phone, but it works better than the gn101's pen on the tablet. it allows finer lines with less breaking up when drawing. on the phone, the gn101's works perfectly with not false touches or stuttering. now i wish i could increase the sensitivity on my gn10.1 and decrease it on the gn2.
i called sprint and the only option is to replace the entire phone as they don't have replacement styli.
and now the solution to the problem (very low tech and brutish): slam the thing on a hard surface. not the tip! i just hit it a few times on a stack of paper and it works perfectly now.
solution was found here: http://forum.xda-developers.com/showpost.php?p=33359594&postcount=5
and a more delicate and proper solution:
http://forum.xda-developers.com/showpost.php?p=33438105&postcount=4
Click to expand...
Click to collapse
still waiting for the sprint store to get replacements of any kind so I decided to try the second fix "the potentiometer one"... it worked perfectly! this should be made into a sticky for future owners who have this issue
btw the"left" potentiometer is the one closest to the tip
Sent from my SPH-L900 using xda app-developers app

reinaldistic said:
btw the"left" potentiometer is the one closest to the tip
Click to expand...
Click to collapse
I was just coming to ask this. Being a lefty I was confusing myself as to which one it was!

i posted a more detailed post on the galaxy note 10.1 forums yesterday
http://forum.xda-developers.com/showthread.php?t=1964551

S pen sensitivity...

Hey guys I just got my note 2 today and have been messing around with the S pen. Does anyone else notice that when pressing buttons on the screen to open apps or things in apps etc that it is not always responsive unless you hit it at the perfect angle? Also when I write normally i kind of write more at a sideways angle towards the screen but it seems to not register very well like this so I have to write more vertical towards the screen. Is there any way to fix these issues or is that just how it is at this time? Also i feel like if I write too lightly it doesn't register very well when writing. Is there a way to adjust the sensitivity or am I the only one who thinks this? Lastly, if i touch the screen with my palm it makes a mark in s note i thought it was not supposed to do this or let your finger write when the s pen is out. How do I set this?

jakebake said:
Hey guys I just got my note 2 today and have been messing around with the S pen. Does anyone else notice that when pressing buttons on the screen to open apps or things in apps etc that it is not always responsive unless you hit it at the perfect angle? Also when I write normally i kind of write more at a sideways angle towards the screen but it seems to not register very well like this so I have to write more vertical towards the screen. Is there any way to fix these issues or is that just how it is at this time? Also i feel like if I write too lightly it doesn't register very well when writing. Is there a way to adjust the sensitivity or am I the only one who thinks this? Lastly, if i touch the screen with my palm it makes a mark in s note i thought it was not supposed to do this or let your finger write when the s pen is out. How do I set this?
Click to expand...
Click to collapse
I have a similar issue where i seem to have to press hard to get a reaction, especially the app drawer icon.

I notice you have to hit dead on which makes sense. This isn't a pencil or pen where you can write slanted and the ink still touch the paper or what not. But rather the "ball" of the s pen is where your main contact should be. Takes getting used to but what doesn't? Pen works great once you learn how it works
Sent from my SGH-T889 using Tapatalk 2

I had to exchange my S-pen 3 times due to sensitivity issue! One of them was way too sensitivity, I wasn't even touching the screen and I could write on S-note... Store manager thought that was part of the Note 2's new feature... lol
Even after the exchange of S-pen I was still having little issues with it, and I ran across a thread about slamming the S-pen on the ground. I know it sounds bizarre but it actually worked! I didn't believe it at first but now my s-pen works flawless... so weird. :silly:

zen0s said:
I had to exchange my S-pen 3 times due to sensitivity issue! One of them was way too sensitivity, I wasn't even touching the screen and I could write on S-note... Store manager thought that was part of the Note 2's new feature... lol
Even after the exchange of S-pen I was still having little issues with it, and I ran across a thread about slamming the S-pen on the ground. I know it sounds bizarre but it actually worked! I didn't believe it at first but now my s-pen works flawless... so weird. :silly:
Click to expand...
Click to collapse
lol like throwing it or just slamming it? and yeah i figured it would just take getting used to I just wanted to make sure it wasn't just my pen. So is there really no settings to change for it though??
Also funny question... does it matter which way it is held? Like when I was first holding it you would press the button with your thumb however you could also hold it so you would press it with your index finger. Does it matter? Is it made to work better one way?

bipoler said:
I notice you have to hit dead on which makes sense. This isn't a pencil or pen where you can write slanted and the ink still touch the paper or what not. But rather the "ball" of the s pen is where your main contact should be. Takes getting used to but what doesn't? Pen works great once you learn how it works
Sent from my SGH-T889 using Tapatalk 2
Click to expand...
Click to collapse
Take a closer look at the tip of the S-pen. It's actually slightly spring loaded! I discovered this from an early review video I watched before I purchased mine. I believe that the tip has to be pressed hard enough to slightly retract in order to produce a mark. Writing with the pen at an angle may not be doing that.
Doug

Mom said don't smack
But I just tried it and the pen is working 95% better. I don't know if it will stay this way but it's working pretty well (for now at least).

stupid but it works for me.
jakebake said:
Hey guys I just got my note 2 today and have been messing around with the S pen. Does anyone else notice that when pressing buttons on the screen to open apps or things in apps etc that it is not always responsive unless you hit it at the perfect angle? Also when I write normally i kind of write more at a sideways angle towards the screen but it seems to not register very well like this so I have to write more vertical towards the screen. Is there any way to fix these issues or is that just how it is at this time? Also i feel like if I write too lightly it doesn't register very well when writing. Is there a way to adjust the sensitivity or am I the only one who thinks this? Lastly, if i touch the screen with my palm it makes a mark in s note i thought it was not supposed to do this or let your finger write when the s pen is out. How do I set this?
Click to expand...
Click to collapse
Hey I have the same problem with you but I have solved it in a stupid but effective way. I open the back case and press it, that's it the pen sensitivity back to normal.... lol try it easy and effective....

The S pen can be too sensitive, so you have to adjust its potentiometer. Yes, you heard that right.Just pop the button cover off by simply using a razor blade or something really thin, the cover should pop immediately. Then, you have to use a small flat head screwdriver and turn the screw clockwise. This will adjust the S Pen sensitivity. If you want to make it more sensible, then you have to screw counterclockwise. You should adjust it until it no longer has a problem. This fix has worked for a lot of people, so it should work as a general fix. If you still have problems with the S pen, then you should get in touch with the dealer that gave the phone to you and get the S pen switched because it is faulty.

Vaderg82 said:
The S pen can be too sensitive, so you have to adjust its potentiometer. Yes, you heard that right.Just pop the button cover off by simply using a razor blade or something really thin, the cover should pop immediately. Then, you have to use a small flat head screwdriver and turn the screw clockwise. This will adjust the S Pen sensitivity. If you want to make it more sensible, then you have to screw counterclockwise. You should adjust it until it no longer has a problem. This fix has worked for a lot of people, so it should work as a general fix. If you still have problems with the S pen, then you should get in touch with the dealer that gave the phone to you and get the S pen switched because it is faulty.
Click to expand...
Click to collapse
Wish I had known this a last week before I broke my last S Pen. lol Worked great and I even adjusted my full size S Pen as well! Kudos!

HELP PLEASE SPen stylus writes when not touching the screen !!

When I got my note 2 the stylus worked fine but now when its hovering over the screen it will write on the screen! The attached picture shows what I mean. Only the word "Hello" was written with the stylus touching the screen the other marks are with the pen hovering over the screen.
I have noticed that it works fine if the stylus is close to the screen and only writes on the screen when its about 1cm away from it. This also has the effect that if you are trying to switch things off/on in the settings menus as you move the pen closer it will switch it over at 1cm and then switch it over again when you touch the screen. Does anybody know how to fix this short of doing a factory reset? (which i haven't tried yet).
Many thanks
Steve

Hi I'm just gonna relate to my experience with the note 1. I had the same issue with the s-pen and so did many at release just take it to your store and get one replaced. Its probably a defective pen.
Sent from my SGH-I717M using xda premium

Hmm, I bought mine from Amazon in Germany and im in the UK so not that easy. I know someone else with a note 2 so I'll try there pen on mine. Thanks for the info.
Sent from my GT-N7100 using xda app-developers app

I had same problem too..
I read on other thread, the easiest way to solve it is by flicking the S-Pen several time (or maybe hit it to hard surface carefully)

http://forum.xda-developers.com/showthread.php?t=1922533
This was my thread from way back.
There have also been others who are having the same issue, with their own threads.
Long story short, there is a miscalibration on the potentiometer of the pen. Some have said to give your pen a good slam on the desk, tip first.
Some say open the panel of the button and adjust something inside.
I took the easy route and went back to the Samsung store, and got a replacement pen.
No troubles so far.

Ive just tried another pen from a friend and that works fine. I'll set if I can get Amazon Germany to send me a replacement pen.
Thanks for all the quick replies.
Sent from my GT-N7100 using xda app-developers app

Same issue with AT&T Note II -- one imagines they should test these things (or include spares or something)... Very frustrating.

Same here, but I thought it was normal behaviour. I got the phone from Vodafone UK.
Shall I ask for a replacement?

Samsung have sent me one no problem. You can either phone them or go through their contact us page. If you phone they want a receipt emailed but if you do it the other way they just want where you bought it from. Mines confirmed as sent with 5 to 10 days delivery
Sent from my GT-N7100 using xda app-developers app

Fix S-Pen on Samsung Galaxy Note II/2 - writes when not touching screen
Tapping the pen will work, but it take a few attempts. Hold it by the back end and flick the tip end down onto the hard surface so as to not damage the plastic writing tip.
Also, note that the problem can be caused by a on-off sticking pen button. The pen button clips over a post and rocks on-and-off of a momentary switch which makes a click when depressed. Carefully pop out by getting under the depressable end (toward the writing tip end of the pen) and it will pop up and out. Clean out the area below, and around the momentary switch, thoroughly, perhaps with canned air, perhaps also with a careful wiping-out. (There's a switch lubricant or some sort of white stuff that's sometimes still present from manufacturing process, and I think maybe causes the switch to stick, or something which MIGHT contribute to problem -- anywho, cleaning it out is a needed issue I've seen on two out of three of these Note II devices I bought.) After cleaning Replace the button by first sliding in the tab-end, then snapping down the other end over the plastic cross bar (carefully!).
Test the button and make sure it presses the switch and clicks, then springs right back up easily.
.
OK, try it out.
Repeat the tip-tapping process a few more times if it's still acting up.
This process worked on both pens. Was actually quicker than screwing around with getting T-Mobile or Samsung to fix it for me. Have fun.

All you need to do is hit the tip of the pen on a table. A bit hard.

worked for me!

With the back, hit it lightly on the desk.

S Pen - Is this normal?

I noticed today that my S Pen does not actually mark where I touch the screen. This is not that significant in portrait but it marks and points a very noticeably 3 mm above where my pen is actually pointed. Is this normal or is my S Pen/ Note defective?
Sent from my SAMSUNG-SGH-I317 using Tapatalk 2

If you are a lefty make sure you go to the S-pen settings and set it for left handed use

Lefaid said:
I noticed today that my S Pen does not actually mark where I touch the screen. This is not that significant in portrait but it marks and points a very noticeably 3 mm above where my pen is actually pointed. Is this normal or is my S Pen/ Note defective?
Sent from my SAMSUNG-SGH-I317 using Tapatalk 2
Click to expand...
Click to collapse
I hoping you find a solution thats exactly why I moved from the Note 1 to the SG3 since it was driving me nuts. I had been told the Note 2 does not have the issue so I was going to get my Note 2 later this week.

If you notice, hover the pen above the screen and push the spen inwards with your finger it writes without even touching the screen.
Sent from my SGH-I317M using xda app-developers app

I must say that if that was the case I would go to AT&T and demand they fix it or give me a new one! (Same thing if it wrote before I touched the screen!!) I just tested both of these things and it marks exactly where I place the pen, and does not do so until I am actually touching the screen! (very lightly!) I paid way too much (even though it was only 199 that is still a lot 4 me!) for it not to work exactly as I want it!

Brava27 said:
If you notice, hover the pen above the screen and push the spen inwards with your finger it writes without even touching the screen.
Sent from my SGH-I317M using xda app-developers app
Click to expand...
Click to collapse
Ya. I noticed that a few days ago. Cool stuff
Sent from my SGH-I317M using xda premium

I think it may have been in an app I was using, because it does not go into landscape. It is still not exact but I think that is just the way it works for human error. It works as far as I am concerned. I will test more before running to ATT
Sent from my SAMSUNG-SGH-I317 using Tapatalk 2

Spen fix
To fix the hovering issue u can pop off the spen button with an exact blade or a box cutter blade. You will see two pentiometers. Having the top point to the left, use a fine flathead screwdriver and turn it clockwise an 1/8th of a turn each time or to ur liking. The left pentameter is for sensitivity of the spen. And the right one decreases the distance and sensitivity of the pen of it hovering above the screen causing it to write automatically. There are posts on this matter however I can't find the link anymore. Just Google it. "how to decrease sensitivity of spen for note 2.". I did this to my brothers and my own spen already and all is well. Note the button when prying out WILL fly out so watch your eye and do this in a well lit and clean Area. To put the button back on, just insert the side closest to the tip of the spen first then click in the back side. Hope this helps us guys.

Weird S-Pen

I don't use my S-Pen too often, but since yesterday it becomes too sensitive it start to draw before I touch the screen.
I tried my spare (purchased separately) S-Pen and do exactly the same behavior.
Any clues?
My note 2 is Un-Rooted.
No changes, no drops, same LCD protector, no magnets.
I trird
Sent From my Un-Rooted GT-N7100

Got the same issue and resolved it by hitting several times the stylus on a surface that won't damage it like a pillow or your hand if you can bear it. Hit firmly but apply reasonable strenght though. Repeat until issue is gone. To clean the stylus may help too.

It can be your tip of the pen that's stucked...
Sent from my awesome Note ll

AcostaJA said:
I don't use my S-Pen too often, but since yesterday it becomes too sensitive it start to draw before I touch the screen.
I tried my spare (purchased separately) S-Pen and do exactly the same behavior.
Any clues?
My note 2 is Un-Rooted.
No changes, no drops, same LCD protector, no magnets.
I trird
Sent From my Un-Rooted GT-N7100
Click to expand...
Click to collapse
It's very common. you'll need to adjust the potentiomenter on the pen. See here
http://forum.xda-developers.com/showthread.php?t=2191333

That worked, but seems I'll need a new S pen, this one now is all time as eraser

AcostaJA said:
That worked, but seems I'll need a new S pen, this one now is all time as eraser
Click to expand...
Click to collapse
Click on the pen button? Or press the same pen button while on float
Sent from my GT-N7105 using xda premium

I believe you can adjust the sensitivity of the pen by removing the button on the s pen and adjusting the screw underneath.