A week ago i dropped my HOX at the airport before boarding on the flight to malaysia, from around waist height and i realised the display works fine but the touch screen wasn't working. Since i was at the airport and was about to board, i couldn't do anything about the phone, so i turned it off, and i lived through 7 days in malaysia without my phone lol. Now that i'm back in Hong Kong, i tried to turn on my HOX, but somehow it does not even turn on, like a dead brick. Plug in wall charger with supplied cable, no light or anything, not a signal of charging, however the phone heats up while plugged in.
I bought the phone from australia and i won't be going back for another 2 months, which means i will have no phone for another 2 months, unless i plan to get a cheap phone for temp replacement. So the only way of fixing it is to send it back to provider? Or there are some other custom way to fix it? It is still under warranty.
Try holding power button. Try holding power and volumedown also.
Sent from my HTC One X
TToivanen said:
Try holding power button. Try holding power and volumedown also.
Sent from my HTC One X
Click to expand...
Click to collapse
Tried but not working
You can take it to the HTC service centre 555 Nathan Road, Yau Ma Tei.
They'll charge you to look at it, but if they fix it, you get that back. Not sure what a screen costs, probably something like 1500-2000hkd.
Related
Hello.
I have a SLCD PVT3 HTC Desire
S-OFF, HBOOT 0.93 Data++, InsertCoin 1.08 stable, 32.56.00.32U_5.17.05.23 radio
I was shooting a video with my phone, battery was about 40% when I started, I recorded maybe 5minutes. Then suddenly phone shutdown, I try to reboot, it won't so I suspect it just ran out of battery.
I put it on charger, orange led lights up and I go for a cigarette. Come back 10minutes after and I try to power on, it won't, orange led disappears and nothing happens.
I remove battery, try to boot=no work.
I remove battery, plug in ac charger, phone flashes green and orange led one after another and when I try to power on it won't.
I remove the charger cord and put battery back, try to power it, no work.
I plug in charger cord, orange led comes, I try to power it on, led disappears and phone will not boot.
Then I take charger cord off and remove battery and put battery back, and charger cord back, orange led comes.
I leave it there since it looks like it's charging, an hour or 1½ I come back and there is green led and I try to power on but to no avail.
vol down+power and back+power doesn't work.
So I can't get to fastboot/bootloader/recovery/or boot the phone.
And it doesn't even vibrate when I try to power it.
Is it totally dead?? Help?
Warranty still in place?
Sent from my HTC Desire using Tapatalk
Have you check the battery? the desire does not power up when there is no battery even when on plugged into AC. so it is possible for a faulty battery could make the phone not turn on and not charge.
Yeah, I do have warranty on this thing.
Since the phone won't even power up, is there a way the repair place is gonna find out that the phone is s-off, rooted and has custom rom on it and custom splash screen?
If I could even get the phone to fastboot I could undo all of that but blargh not even that.
Do you really think it would be the battery fault? :S
I don't have a spare battery so I can't try that.
When I connect the charger to the phone while the battery is in, the orange light comes up so it should be charging it.
I don't even have a multimeter to try and see if the battery is dead.
it is possibility that it could be the battery..or maybe even the charging circuitry on the phone. there is no way to say for sure. I am only offering a suggestion.
since you can't even get into the recovery or bootloader. this does not sound like a software issue
lagittaja said:
Yeah, I do have warranty on this thing.
Since the phone won't even power up, is there a way the repair place is gonna find out that the phone is s-off, rooted and has custom rom on it and custom splash screen?
If I could even get the phone to fastboot I could undo all of that but blargh not even that.
Do you really think it would be the battery fault? :S
I don't have a spare battery so I can't try that.
When I connect the charger to the phone while the battery is in, the orange light comes up so it should be charging it.
I don't even have a multimeter to try and see if the battery is dead.
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Click to collapse
Only way is if your friend has desire, or you can buy my new battery, charged only once! Ha
But they probably won't even try and boot it and will probably change it.
Sent from my HTC Desire using Tapatalk
Almost exact same thing happened to me. Desire died for no reason, and it was not the battery. HTC have no way of telling if your phone's rooted if it's dead (or I don't think so anyway), I just sent it off and they repaired it for me under warranty Good luck.
Okay, thanks for your input guys!
I'll be sending it to warranty on wednesday.
Hi all,
I have exactly the similar problem with my HTC Desire.
I do not think so it is a battery problem because when it died it has been already full powered 2 hours ago.
How long would it take to get your phone back from warranty?
Thanks and regards.
lagittaja said:
Okay, thanks for your input guys!
I'll be sending it to warranty on wednesday.
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Click to collapse
Completely forgot about this thread.
SCF Repair fixed my phone under warranty.
Yet again they replaced the mobo
I got the phone back sometime around august 25 or something like that.
Came back as PVT4 :cheers:
Also, after I had it for exactly 2weeks, put it in my pocket accidentally wrong way aka screen not against my thigh->boom slcd broken against table corner..
Shhhhhhhh.. argh.
Sat like 1hr on my ass cursing in my mind and occasionally aloud.
After that, I pulled it together D), inspected the damage and only slcd was broken the digitiser for some miracle was undamaged (huh?) ordered new slcd from uk-hitech, it arrived couple days ago.
Was about to start disassembling it, was staring at the void stickers for few seconds-> bah screw it and screeech scraped them off and continued. Took around 1hr10mins.
And as you can see:
Sent from my HTC Desire using Tapatalk
Hi i have the same problem, i was listening to music when suddenly the phone froze i gave it a minuet to settle but no response, so i pulled the battery and pressed power and it turned on. it got stuck on the htc screen and was stuck their for good 5 minuets, so i pulled the battery again(intending to hard reset from clock work) but this time the phone does not power on at all! only orange led comes when i plug the phone on charge if i press power button the led goes off but the phone does not seem to come on at all. this happened to me when i was abroad few weeks ago, the odd thing was when it happened first time around i left it for like an hour and it turned on like nothing ever happened and worked since untill today. its been good 4 hours since it died =[. its still under warranty but its been s-off will HTC still repair it? did you find out what they repaired on your one ? incase HTC dont repair i can get third party store to repair it but id like to know what the cause is? and by the way the mother board was replaced by HTC before(it died after 2 days when i first bought it, this is the second mother board)
Yesterday my phone didn't manage to boot in Cyanogen mod 10.1, it showed the logo then froze..
After a while the screen went black, and the battery was nearly at 0% so i don't know the correct motivation for the turn off, if it was due to the reboot since cm wasn't loading or just no juice in the battery.
No it doesn't turn on no matter how many seconds I keep the switch on button.
Can't even get to bootloader or HTC white screen.
Connected to a PC it doesn't show up (neither as APC). The red light doesn't turn on.
I don't know if it is charging, but as it stay connected to the plug it became warm as if it were charging.
Said that it is no more under warranty (bought in China, now i'm in Italy) how would cost a repair? Is it convenient or just buy a Nexus 4 and say goodbye to my HTC?
Best regards!!
Connect your phone to a wall charger for a few hours and then hold down the Power Button + Volume Down button together until the bootloader shows up!
If you can go there, you can revive your HOX!
Repairing or buying a new N4 is completely your choice. If it is indeed a hardware fault and the motherboard needs to be replaced, it could be quite expensive!
So I woke up this morning and my phone was A-OK. Charged to 100% overnight, and I left it plugged in while getting ready for work. I came back to it 20 minutes later and it was really warm/borderline hot to the touch (through a case). The battery was down to 85% yet still plugged in. I then drove to the train station 5 minutes away and it went down to near 50%, still really warm/hot.
Streamed some music and watched some Netflix on the 90 minute ride, and the battery was down to 35%. At this point I turned the phone off because it was still hot.
Plugged it in to charge at the office, and got a blinking red light for about 10 seconds. It then went solid red and stayed that way until I unplugged it 4 hours later. The phone was still quite warm, but no longer hot. Hold down the power button... nothing. Plug it back in, same red light pattern. I got nervous at this point and hit up good old El Goog to see what could be wrong.
Found a lot of threads pointing to the One X suffering this fate, along with a few One's. Followed the advise of holding VolUp + VolDown + Power for 2 minutes. The phone got hot again. Unplugged the phone, removed the SIM, and held the buttons again. The phone had cooled off dramatically while doing this, to the point that it is now cold to the touch. Reinserted the SIM, and plugged it in again... no light at all this time.
From this point on, the various threads disagree on the next steps. Plugging it in to the computer yields no light, just like an wall charger. I don't have the HTC cord with me at work. I've tried a Nokia micro USB cable and a Sony wall charger. Other suggestions call for leaving the phone off (like I have a choice on that part) and unplugged for several hours. Others say to mash the Power button for 10-20 times and that may cause it to power on.
Any suggestions on how I should proceed with this? My phone is unlocked, so I'd love to avoid replacing it.
NotATreoFan said:
So I woke up this morning and my phone was A-OK. Charged to 100% overnight, and I left it plugged in while getting ready for work. I came back to it 20 minutes later and it was really warm/borderline hot to the touch (through a case). The battery was down to 85% yet still plugged in. I then drove to the train station 5 minutes away and it went down to near 50%, still really warm/hot.
Streamed some music and watched some Netflix on the 90 minute ride, and the battery was down to 35%. At this point I turned the phone off because it was still hot.
Plugged it in to charge at the office, and got a blinking red light for about 10 seconds. It then went solid red and stayed that way until I unplugged it 4 hours later. The phone was still quite warm, but no longer hot. Hold down the power button... nothing. Plug it back in, same red light pattern. I got nervous at this point and hit up good old El Goog to see what could be wrong.
Found a lot of threads pointing to the One X suffering this fate, along with a few One's. Followed the advise of holding VolUp + VolDown + Power for 2 minutes. The phone got hot again. Unplugged the phone, removed the SIM, and held the buttons again. The phone had cooled off dramatically while doing this, to the point that it is now cold to the touch. Reinserted the SIM, and plugged it in again... no light at all this time.
From this point on, the various threads disagree on the next steps. Plugging it in to the computer yields no light, just like an wall charger. I don't have the HTC cord with me at work. I've tried a Nokia micro USB cable and a Sony wall charger. Other suggestions call for leaving the phone off (like I have a choice on that part) and unplugged for several hours. Others say to mash the Power button for 10-20 times and that may cause it to power on.
Any suggestions on how I should proceed with this? My phone is unlocked, so I'd love to avoid replacing it.
Click to expand...
Click to collapse
Have you tried the bright light trick? Hold the phone under a bright light (really bright light, the brighter the better) and hold down the volume button + power for 15-20 seconds. That should get you into your bootloader. This will tell you whether or not its rom based, or phone based.
If you cant even get into your bootloader, it sounds like a hardware problem. If you can get into your bootloader but it will not boot to your rom, then its software.
Thats all I got for now. Sorry.
Seriously sounds like a battery/charging issue, gives all signs of a discharging battery. That would explain the heat build-up.
Was you using the charger that came with it? Or are you using a different charger? I once used my motorola cord to charge my phone and it felt like it was going to burst in to flames. I then got the HTC cord that came with the phone and it cooled down.
Sent from my HTC6500LVW using Tapatalk 2
No luck on the bright light trick. I tried holding just power, power + down, power + up, and power + both underneath a fairly bright fluorescent light.
Dark Jedi said:
Was you using the charger that came with it? Or are you using a different charger? I once used my motorola cord to charge my phone and it felt like it was going to burst in to flames. I then got the HTC cord that came with the phone and it cooled down.
Sent from my HTC6500LVW using Tapatalk 2
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Click to collapse
I don't have the OEM charger here, but I was using it at home to charge it. I'm hoping leaving it alone for another 4 hours will bring it back to life on the HTC cable.
NotATreoFan said:
No luck on the bright light trick. I tried holding just power, power + down, power + up, and power + both underneath a fairly bright fluorescent light.
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Click to collapse
Lets hope that it didnt turn on because the battery died. Hopefully the OEM HTC cable/charger will fix your issue.
If your battery is truly completely drained, it may take a few seconds for the light to finally come on... so dont freak out in the first 10 seconds.
Your battery could of went bad. Does your phone look like it has swelled anywhere from the battery expanding ?
Sent from my HTC6500LVW using Tapatalk 4
Red5 said:
Lets hope that it didnt turn on because the battery died. Hopefully the OEM HTC cable/charger will fix your issue.
If your battery is truly completely drained, it may take a few seconds for the light to finally come on... so dont freak out in the first 10 seconds.
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Click to collapse
I'm trying to remain calm until I get home. I haven't gotten a light in 30+ minutes of being connected to the Sony charger, but I'm chocking that up to it not being the HTC original.
Dark Jedi said:
Your battery could of went bad. Does your phone look like it has swelled anywhere from the battery expanding ?
Sent from my HTC6500LVW using Tapatalk 4
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Click to collapse
It's tough to properly gauge it with my eyes, but nothing looks off. If I press down on the center of the phone at the top, the it does not lift off the table. If that push from the center at the bottom, it does lift off ever so slightly. But I don't know if this is because of the camera location or what.
Called up Verizon just to make sure there's no other method that I didn't try, and they advised me to get a replacement. I've got a few days to try and get this thing working before I'll have to send it back and say goodbye to root.
Interestingly enough, they were sure to warn me about physical damage and being subject to a $299 charge if there is any damage. But they didn't make any mention about if the device is found to be unlocked.
Well the cooling down certainly could have been the battery finally being completely dead. Maybe stop in a Verizon store to try another battery? No chance a bad SIM card could cause this right?
kennyglass123 said:
Well the cooling down certainly could have been the battery finally being completely dead. Maybe stop in a Verizon store to try another battery? No chance a bad SIM card could cause this right?
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Click to collapse
Try another battery? You mean just pop off the back cover, take out the old battery and try a new one? You're one sick troll.
Red5 said:
Try another battery? You mean just pop off the back cover, take out the old battery and try a new one? You're one sick troll.
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Click to collapse
Yes..very devious!!! I don't know what I was thinking :silly:
kennyglass123 said:
Well the cooling down certainly could have been the battery finally being completely dead. Maybe stop in a Verizon store to try another battery? No chance a bad SIM card could cause this right?
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Click to collapse
I did remove the SIM before doing some of the steps as there were reports that a missing one will cause the phone to pop into recovery. I really hope I can get this one back to life so I don't have to wait for an S-Off exploit to root again.
Got home, plugged it in for several hours, no light. Looks to be quite dead.
Really sorry to hear this man.
I would keep it off 12-24 hours.
try it out.
also I have sent back MANY HTC Dev unlocked phones, they just flash the new software re-setting it back to S-ON, and stock. I don't think they really give a ****, esp if it's not an issue from say, S-OFF.
That's a pisser. My One has been rock solid. Sounds like a really weird issue. I doubt it's recoverable. I'd just go for the replacement. Generally even if it's unlocked they won't have any issue replacing it. In fact, here is Australia, retailers aren't allowed tor efuse warranty claims even if the device has been unlocked, rooted etc...
Perhaps put it into a bag and into the freezer for a few hours. That can sometimes resolve battery issues.
Did I read it correct that you were not able to go into the bootloader? (full Power off > vol down + power)?
If that's the case then you should head for a replacement.. if it is dead they probably wont be able to fire it up to check if its locked or not anyway
PG101 said:
Did I read it correct that you were not able to go into the bootloader? (full Power off > vol down + power)?
If that's the case then you should head for a replacement.. if it is dead they probably wont be able to fire it up to check if its locked or not anyway
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Click to collapse
Very good point, and by the time they do, the guys at the repair center can't physically go and find every rooted phone, then bring it to corporates attention, they get the phones, reflash the software fix the problems listed and out goes another returd. I mean refub, sorry.
I have the international HTC One X (tegra 3) and its unlocked. The bootloader is unlocked, but no custom rom. I'm running jellybean i thing 4.2 something. I put my phone on charge last night and it was charging and all was merry, (red led was on). And I wake up and phone is completely dead. Nothing wrong with the charger, it worked on my trusty ol HTC Desire. I tried forcing a power cycle, but no luck. Tried to boot into bootloader, with power and vol down, but no luck. I took out the sim, but no luck. My phone was part of the original or one of the earliest batches, the ones which have the faulty connection to the wifi antenna (so you have to press on the back of the phone to get any wifi connection.) Could it be possible that the connection to the battery has also become faulty. (Either from me pressing to much on the back or yesterday i had some thread from my jeans stuck in the 3.5 mm jack that i cleared with a small pin, and I accidentally unplugged or broke something). TL;DR, My phone wont start, no power cycles, no charge, no bootloader. My carrier is o2 but that is irrelevant.
oronvax said:
I have the international HTC One X (tegra 3) and its unlocked. The bootloader is unlocked, but no custom rom. I'm running jellybean i thing 4.2 something. I put my phone on charge last night and it was charging and all was merry, (red led was on). And I wake up and phone is completely dead. Nothing wrong with the charger, it worked on my trusty ol HTC Desire. I tried forcing a power cycle, but no luck. Tried to boot into bootloader, with power and vol down, but no luck. I took out the sim, but no luck. My phone was part of the original or one of the earliest batches, the ones which have the faulty connection to the wifi antenna (so you have to press on the back of the phone to get any wifi connection.) Could it be possible that the connection to the battery has also become faulty. (Either from me pressing to much on the back or yesterday i had some thread from my jeans stuck in the 3.5 mm jack that i cleared with a small pin, and I accidentally unplugged or broke something). TL;DR, My phone wont start, no power cycles, no charge, no bootloader. My carrier is o2 but that is irrelevant.
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Click to collapse
I think your 2 year battery is dead first try to change the battery!!! if you have warranty send it for repair
Thant said:
I think your 2 year battery is dead first try to change the battery!!! if you have warranty send it for repair
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Click to collapse
Are the batteries only rated for two years. Would I have better luck with my warrenty from HTC or from the retailer.
oronvax said:
Are the batteries only rated for two years. Would I have better luck with my warrenty from HTC or from the retailer.
Click to expand...
Click to collapse
Have many battery where die on the first year. On my colleague in work they changed battery after 6 months because the phone don't want to charge. If you have warranty go back to stock and send it for rpair if you don't have warranty just try change your battery with One X+ because is 2100mAh and it is better.
Hello all,
I have a htc desire 820 single sim. I had absolutely no problems with baterry etc.. This phone has only 4 months - i didnt put it into water.
I have unlocked bootloader and rooted my phone 3 weeks ago but it was running with no problems. I didnt install any aggressive software that may brick the phone. I just wanted to get access to all files.
So two days ago in the evening i just installed Skype app and wanted to download a file sent by my friend then in the moment that i was downloading my phone suddenly went off - just like there was no batterry etc (i remember it was more than 30% of batterry). I couldn't turn it on - 0 react. I tried to charge him - the orange led is blinking with 1 sec frequency. I left this phone overnight and still nothing - now its 2nd day that its charging and still nothing. I doubt it was a virus becouse i recieved this file on other phone without any problems.
I tried:
-volume buttons - booting in loader = nothing
-plenty chargers, cables = nothin
-charging via pc usb = nothing
-phone is not detected in pc after i connect it (just orange led blinking)
My question is, what actually happened? What else could i do to try to unbrick my phone?
The day before it got bricked i accidently let it fall down on the ground but frim 40cm distance (i have a silicone cover around) = but i didnt notice anything after falldown.
Thank You for any advices.
I think it's battery problem. I had something similar with One X. You can try leave your phone plugged in to charger (try every micro-usb charger that you have in home) for a night. LED should turn green, if not I recommend send it to htc for battery change or to "professional service" in your city Good luck!
Tighten two volume buttons and the power button when you see a black screen and holding down the volume- and power button that would go to bootloader.Telefon must be connected to kompyuteru
Im trying plenty chargers and cables at the moment - for now= 0 results @vuk1963 i tried your method but 0 react from the phone - just like before.. totally dead- just this god damn blinking orange led..
Edit:
WOW... my phone is alive!! All i did now was:
I tried charger from my galaxy core (same amperage like htc 820 = 1A) but i used original cable from my htc charger. The led was still blinking so i decided to "knock" the back panel (around the place where connector from batterry is), then i pressed vol+ and vol- and power button for around 20-30s, then i pressed vol- and power button for around 30s then i released everything, then i pressed power button for 10sec and my phone turned on!!! im so happy! my phone is still on warranty but i live abroad now so i need to send it to my country to start warranty procedure but no im free of this!
Thank You guys for pushing me to try once more the magical tricks with cables, chargers and buttons
Btw.
My batterry is now 100% = that means it was charging all the time?
i don't know what was that but i am happy that it work now.
Thank You guys!
The phone was overheating and it stopped!
Leaving it for a while, then the combination of buttons did the trick.
Great to hear.
Send it back to htc, mine had the same problem. There is no way they will find out u are unlocked or rooted since it wont start. The problem is the motherboard failed. I got mine back with the motherboard replaced.