Dear xda-developers,
about a month ago my phone started acting funny, sometimes my browser or youtube would close randomly.. well, if it happend i just thought “oh, i pressed home accidentaly” or “oh its just a bad coded app”..
just 15 or 20 days later, not only my browser or youtube were crashing down.. it took my launcher with it (resulting in htc-sense prompting LOADING... for 2 minutes).
well, so far it has been “just annoying” me but my phone remained "functional" but: update saved the day and fixed this problem :laugh:
untill yesterday: all apps started crashing (including PROCESS ANDROID.PHONE etc.), a reboot fixed the problem.
today, all apps crashed again.. reboot didnt fix it, and my phone got stuck on boot sometimes (sometimes on the "ONE X" rom screen, other times on the "HTC" screen).
so, what did i do? what everyone would.
i started my htc bootloader, clicked "factory reset" and i hoped that this would fix my problems
it booted, and rebooted, and rebooted, (bootloop for 3 times), and then finally: it booted normally..
all apps crash again!
this happens every time i start it.
now it doesnt even boot anymore (stuck on htc logo), so what do you guys think?
faulty ram? warranty ?
edit: now my screen stays black, phone doesnt respond to anything.
Dunno, it's a strange one. Drop into fastboot and run:
fastboot getvar version-main
Then look on htcruu.com for a matching RUU, this is the ENDEAVORU.
BenPope said:
Dunno, it's a strange one. Drop into fastboot and run:
fastboot getvar version-main
Then look on htcruu.com for a matching RUU, this is the ENDEAVORU.
Click to expand...
Click to collapse
cant get into bootloader, phone died.
it has been charged this morning so its not an empty battery.
i did NOT root, flash or unlock my phone.. i've only updated through "settings" in my htc.
(want to use it for a year before unlocking.. because warranty will be voided)
Try plugging in a mains charger, does the charge light come on within a few minutes?
Now plug into laptop USB, charge light? Anything in device manager?
BenPope said:
Try plugging in a mains charger, does the charge light come on within a few minutes?
Now plug into laptop USB, charge light? Anything in device manager?
Click to expand...
Click to collapse
This is so weird, charger LED will not turn on when connected to the charger.
i tried connecting it to my pc, same problem: but with an error:
"usb device not recognized" (yellow warning triangle near the error)
its completely dead, not responding to anything or any input.
before it died, i did try 3 factory resets with a full battery (and i didnt touch it)...
none of these factory resets fixed my problems.. :/ well atleast htc cant say "try factory reset" .
since the bootloader is bricked, the phone isnt even responding to charger and it wont "try" to turn on..
i think my phone is completely dead.. just have to send it back to htc (during christmas..! will take longer than
normal i guess).
the weird thing is, i havent done anything wrong to my phone.. havent flashed, havent updated the bootloader, havent rooted it or even installed another recovery or rom. (i've only dropped it once, the screen broke immediatly.. got it fixed by my phone-insurance company thats certified)
any other solutions? would htc let me pass the warranty and repair it for free? (its just 3 months old)
Dude that's one of the best and funniest starts to a post lol
'Dear xda developers'
In serious response though. HTC warranty is two years should be fine. They will ask for proof of purchase. If you havent got it they might still do it. Failing that and they don't. My normal advice is mail your regions ceo and complain then they'll do it most probably
Sent from my HTC One X using xda app-developers app
VitanyLTD said:
Dear xda-developers,
about a month ago my phone started acting funny, sometimes my browser or youtube would close randomly.. well, if it happend i just thought “oh, i pressed home accidentaly” or “oh its just a bad coded app”..
just 15 or 20 days later, not only my browser or youtube were crashing down.. it took my launcher with it (resulting in htc-sense prompting LOADING... for 2 minutes).
well, so far it has been “just annoying” me but my phone remained "functional" but: update saved the day and fixed this problem :laugh:
untill yesterday: all apps started crashing (including PROCESS ANDROID.PHONE etc.), a reboot fixed the problem.
today, all apps crashed again.. reboot didnt fix it, and my phone got stuck on boot sometimes (sometimes on the "ONE X" rom screen, other times on the "HTC" screen).
so, what did i do? what everyone would.
i started my htc bootloader, clicked "factory reset" and i hoped that this would fix my problems
it booted, and rebooted, and rebooted, (bootloop for 3 times), and then finally: it booted normally..
all apps crash again!
this happens every time i start it.
now it doesnt even boot anymore (stuck on htc logo), so what do you guys think?
faulty ram? warranty ?
edit: now my screen stays black, phone doesnt respond to anything.
Click to expand...
Click to collapse
Brick it to the store. Maybe warranty it out or insurance replacement.
Sent from a horny pink pony on my s3
gunz.jones said:
Brick it to the store. Maybe warranty it out or insurance replacement.
Sent from a horny pink pony on my s3
Click to expand...
Click to collapse
I send it in to get it fixed, it was the main board.
Related
Hi guys, I'm having this WEIRD WEIRD problem after messing around with the phone.
Here's what happened:
2 days ago, I received the phone. After unboxing it and playing with it for like 10 minutes, turning it on and off often, messing round with the features. Then, the phone rebooted by itself. After that, boot loop. It'd get stuck at the green HTC screen forever. I have no idea what happened, so I tried factory reset. Didn't work. Recovery, also stuck. So I brought it home and looked into rooting/flashing.
Now, the phone is running RUU_Bravo_hTC_Asia_WWE_1.19.707.7_Radio_32.36.00.28U_4.06.00.02_2_release_126179_signed. SOMETIMES, the phone would boot in and I would be able to use it, but most often it'd just keep restarting and then hang at the green HTC screen, or maybe get the quietly brilliant and then restart.
What should I do? I have the RUU for 1.19.707.6, but with that RUU, it keeps saying that it can't see my phone. Sigh.
I can get into fastboot, but no guarantee after that. What should I do? Can't bloody swap it, coz I imported it
trandoanhung1991 said:
Hi guys, I'm having this WEIRD WEIRD problem after messing around with the phone.
Here's what happened:
2 days ago, I received the phone. After unboxing it and playing with it for like 10 minutes, turning it on and off often, messing round with the features. Then, the phone rebooted by itself. After that, boot loop. It'd get stuck at the green HTC screen forever. I have no idea what happened, so I tried factory reset. Didn't work. Recovery, also stuck. So I brought it home and looked into rooting/flashing.
Now, the phone is running RUU_Bravo_hTC_Asia_WWE_1.19.707.7_Radio_32.36.00.28U_4.06.00.02_2_release_126179_signed. SOMETIMES, the phone would boot in and I would be able to use it, but most often it'd just keep restarting and then hang at the green HTC screen, or maybe get the quietly brilliant and then restart.
What should I do? I have the RUU for 1.19.707.6, but with that RUU, it keeps saying that it can't see my phone. Sigh.
I can get into fastboot, but no guarantee after that. What should I do? Can't bloody swap it, coz I imported it
Click to expand...
Click to collapse
sounds like a h/w problem to be honest
Is it possible that this is a firmware problem? I'd hate to have to send it back for repairs, cost a lot.
I did the heap-test command, and everything is ok. So where could the problem be?. Can't even boot using fastboot oem boot. Any ideas?
PS: I think I have the correct RUU for my phone. Always complete without a hitch.
My friend is running CM 7 on his Tmobile G2.
He was describing that yesterday was acting weird with market downloads.
Here is what he he emailed me on what happened.
the phone was acting normal throughout my day until the evening towards the night, i noticed it failed to finish downloading the update for google earth along with google maps. the phone was fine, and then i pulled it out of my pocket a few times and saw multiple times that it was randomly turned off. i would turn it back on and it would still give me the same issue. when i got home and plugged it in to charge, it would boot and then get to the main home screen telling me that google maps is downloading to update. however the update would be frozen, and a few seconds later the phone would freeze altogether, forcing me to turn it off by pulling out the battery. this happened about 4 times, and now has reached the point that it has become a brick and refuses to turn on or show the charging light
any suggestions on what might be wrong with the phone? Thanks in advance. Im running Cm7 on my phone and never experienced this issue.
same happend to me 3days ago, phone running then freezed... bootloop after batterypull... recovery worked for 2 times but had problems with flashing new rom/backing up -> errors with cache partition...
after 4hours of letting it stay off -> it wont turn on again und wont charge (no LED)
tried it with another dz battery+charger... no change... i wrote htc and they answered within 1hr that i have to send it in without battery...
i guess its a known problem (or why wouldnt they want to have me sending in charger+battery .. if its a power-on problem..)
there are semibrick threads here and in other forums.. but they all don't suffer from the power on problem... so i guess i did the right thing sending it in
edit: never had heat issues, never had random reboots, no overclock, no indication of an update from any app did any harm to my phone, running cm7 for 3 weeks without any problems, no hboot flash, no radio flash ... nothing that would indicate a risk of brick (according to guides & forum threads)... first htc that ever failed for me ;(
Thanks for the reply. I will forward it to my friend. I think he is going to try to exchange it at the store and if it all fails we are going to try HTC.
have any of you tried to boot into recovery? did you have eng-hboot on your devices? go to #g2root
its complete dead as in dead... no LED light, no turn on, no hboot mode (or what its called when you press vol+power key).... i dont have a g2 but a unbranded european dz.. hboot and radio was never touched by me
Similar thing happened to me. My phone kept frozing on me running cm7..was fine for a week though.
So I booted into recovery..wiped cache,factory reset flashed another rom got bunch of erros recovery thing rebooted stuck i n htc logo for like 20min yanked out battery rebooted and it never rebooted back. No hboot,no nothing.
My light indicator still worked though but no hboot or anything.. got a new one now have to send the old one back to tmobile but I'm scared that they're gonna charge me for removing void stickers.
Even though I checked twice that removing void sticker won't avoid warranty according to tmobile customer chat sevice..
So I'm thinking about swiping out the sticker that contains serial number and such on back of our phone with the old one and tell them the new one came without a void sticker lolol
Sorry I got way off topic rofl..
Sent from my HTC Vision using Tapatalk
We went to the store today and exchanged it for another g2. The guy didnt ask any questions and exchanged it happily for a new one.
This very same thing happened to me today. Updated to CM 7.0.3 from 7.0.1 and the phone was freezing when installing items from the market. Pulled the battery and the phone was stuck on the boot animation. Pulled the battery again, and now it will not start at all. No charging light, no nothing. Had more than 50% charge, and now it seems entirely unresponsive. I can't use the power w/ volume button technique either, because the phone does not respond.
Seems like somehow I have bricked the phone, or the phone just coincidentally died just after updating to CM 7.0.3? (seems unlikely)
just a short update on my case:
i got the mobile back from HTC repairs.
they exchanged my "mainboard" (changed IMEI) under warranty.
i don't know what emmc chip i had before cause it died so fast, but my usb deviceIDs changed completely and are now simmilar to the ones in the cm wiki.
my current emmc is now:
$ cat /sys/devices/platform/msm_sdcc.2/mmc_host/mmc0/mmc0:0001/name
SEM04G
Click to expand...
Click to collapse
might help ppl.
i have a a100 with the latest flexreaper rom installed and im stuck with a pretty serious issue:
a couple of days ago the tab was acting real slow and sluggish and getting bad battery life didnt think nothing of it so i just rebooted a couple times and left it alone . all was good untill the battery hit 10% and i plugged it up using the factory ac adapter. the next day (maybe 6-7 hours later) i went to turn it on and nothing no vibrate no screen flash nothing; other than the power button turning blue as i pressed it and it would stay on for a couple hours but still no other response from the tablet.
im at my wits end on what could be wrong and now i got my wife with her foot on my neck till i get it fixed. can anyone help me?
ive tried to do a hard reset with the reset button tried to boot into recovery /bootloader no dice
(also my home button flashed a couple time i pressed the power button) dont know if its relevant but wanna get as much info out as possible
wondering if anyone can help me...
frenize said:
wondering if anyone can help me...
Click to expand...
Click to collapse
It may take awhile for someone to see this and form something to try, random bricking for no reason is rare, its almost always some error by the user. However have you attempted adb connection to it? Leave it powered off, connect to the PC you used to unlock the boot loader then power on. Does the PC make the USB connect sound? Does the Acer vibrate? Did the home key blink again?
It really sounds like your boot partition is wrecked which wouldn't normally happen outside of flashing. If boot loader is trash then it won't know what to do and just sit there. No recovery or anything else.
Tapatalked from my Galaxy S II.
pio_masaki said:
It may take awhile for someone to see this and form something to try, random bricking for no reason is rare, its almost always some error by the user. However have you attempted adb connection to it? Leave it powered off, connect to the PC you used to unlock the boot loader then power on. Does the PC make the USB connect sound? Does the Acer vibrate? Did the home key blink again?
It really sounds like your boot partition is wrecked which wouldn't normally happen outside of flashing. If boot loader is trash then it won't know what to do and just sit there. No recovery or anything else.
Tapatalked from my Galaxy S II.
Click to expand...
Click to collapse
it made something like the connect sound but instead of the regular duh doom sound it did a dadadoom (kinda hard to describe the sound) but it was faster than ive ever heard the connect sound before which is weird. the tab didnt vibrate and it seems the home button blinks when the tab is dead and needs recharged
frenize said:
it made something like the connect sound but instead of the regular duh doom sound it did a dadadoom (kinda hard to describe the sound) but it was faster than ive ever heard the connect sound before which is weird. the tab didnt vibrate and it seems the home button blinks when the tab is dead and needs recharged
Click to expand...
Click to collapse
Yeah I know that sound it means USB connected but error for some reason. Its been shown if this thing dies all the way down it wont read the battery correctly and probably needs to be sent in. Before that I personally would unplug it open it up and remove the battery for awhile, maybe an hour then put it back and plug it in. But thats me, not the advice I'm giving. If you have warantee on it use that.
The batteries on a lot of devices and laptops etc have something of a fail safe, if the voltage drops below a certain point it trips to prevent cell damage, however it renders the battery useless.
I haven't searched out much past that if a reset is possible by us, but it seems the pack is trash after or needs sent in.
Since this is a sealed unit you void warranty opening it (well unlocking the boot loader did too) so you can't send it in for repairs without paying for it.
I hope someone can jump in and help figure this out, and prove me wrong.
Tapatalked from my Galaxy S II.
Weird, This exact same thing happened to me. Used it in the morning and now after work it won't turn on. I had already tried disconnecting the battery, but hadn't thought to leave it disconnected for an hour. My tablet has been running the leaked ICS since it came out and The last factory reset it had was about a month ago. It was working fine up until this. The power button seems to be responding correctly, the issue is that after the LEDs light up, there is no vibration or display. I hope someone can help us with this issue.
EDIT:
It won't connect in ADB mode. It will only appear on my computer as an APX device and since there is no vibration I am unable to boot into fastboot. Any help or suggestions? All the threads I have found have involved booting into fastboot.
i am also having this problem. i set ti backup last night to save to box i turned it on this morning it.worked set it on the charger came back to a frozen screen. I turned it off now just a black screen it turns on or the home button dose but nothing comes up on the screen
same thing here.
max69power said:
i am also having this problem. i set ti backup last night to save to box i turned it on this morning it.worked set it on the charger came back to a frozen screen. I turned it off now just a black screen it turns on or the home button dose but nothing comes up on the screen
Click to expand...
Click to collapse
I have been using ICS the leaked one, and last night I was goint to check my email and it did not turn on, I though the battery died. I plugged to the charger and this morning I tried to turning it on but it failed. I did the reset pin but nothing. I connected to the computer and it was recognized as a APX device and installed a driver ACER Picasso USB recover but i cant access anything. I am a nob. Thanks
A100 blackscreen
i am also having this problem. last night. just a black screen it turns on or the home button dose but nothing comes up on the screen. :crying: Help!!!!!!
Has anyone tried holding the power button for a while? Laptops do this too, if someone felt ventures, try taking the battery out and hold the power button. No promises, might work.
sent from my ICONia
same here
Having the exactly same issue, here...
I also tried to hit the hardware reset button and it does not help.
If the screen is blank while powered on its in failsafe mode, in other words is bricked, has to go to Acer.
Tapatalked from my Galaxy S II.
This just happened to me a few weeks ago as well. If you are still under warranty send it in to Acer, thats what I did. I just got an email saying they had fixed it and were sending it back for free!!
At the time I was on the 9/02 JB build. I wonder if this issue is caused by faulty hardware or if it is an issue that was made by rooting and unlocking it? I don't know enough about this stuff to answer that though, but it does make me think whether I should root/unlock it when I get it back or leave it stock.
Also thanks Pio_masaki for helping me a few weeks back wasn't sure if I was even going to send it in until you said they most likely won't be able to tell.
I highly doubt they even CARE when sending these in. They will void for physical damage most likely.
tshm55 said:
Having the exactly same issue, here...
I also tried to hit the hardware reset button and it does not help.
Click to expand...
Click to collapse
Ohmygod,
Same here, but it's 3 years ago. Sorry for digging the topic. Still no hope? I still keep the tablet and have just buy another refurbished mainboard to replace but still no vibrate and blacksreen still there.
Hi there, this is my first post, i didnt want it to be like this but i have come to you in desperation.
I was excited about 4 hours ago to realise my phone was getting an update saying it was going to imporve battery life etc..
Well i let it do its thing while it was downloading, i went to check after an hour or so and it said the software had been corrupted or something along those lines, either way it had to start the download again.
It was about bed time when this happened so i chucked it on the charger, fell asleep, woke up and it was doing something on a kind of screen i had never seen before, black screen, obviously showing that it is processing the update(i was a little tired from waking up) i think i remember taking its time maybe longer than it should have been.
I went back to sleep woke up about an hour ago from now and checked my phone and the screen would not turn on, i think the charger cable had fallen out from the phone because it is loose and does that some times.
So i placed the cord back in and it didnt seem to respond with the red led coming up for a while then all of a sudden it worked for some reason, but was flashing. i suspected this was because the battery had been sucked dry. So after a while the led stopped flashing and i pressed the power button, sure enough it powers up straight away to the HTC - quietly brilliant screen. And thats that, end of story. It's stuck on that screen WTF?
I have been through forums like these interested in changing ROMs and so on but it all seems so complicated i never even bothered, so obviously i am a noob, but i dont think there is any reason for this to happen other than sh*t luck.
Can anyone help us out?
Your better off sending for repair unless you want to start unlocking the bootloader etc.
Reboot your phone in bootloader ( press PowerButton + Volume down at the same time) you will get to a screen with various lines, look factory reset, navigate that menu with your volume keys. Hit factory reset you should get . See if it fixes it.
masucu said:
Reboot your phone in bootloader ( press PowerButton + Volume down at the same time) you will get to a screen with various lines, look factory reset, navigate that menu with your volume keys. Hit factory reset you should get . See if it fixes it.
Click to expand...
Click to collapse
mercccccccccccccccccccccccccccccccci
zezo_ddd said:
mercccccccccccccccccccccccccccccccci
Click to expand...
Click to collapse
Well did it work? before you say that long thanks
Thanks for your help, unfortunately, the factory reset didnt work.
What happened when i first did it, the update screen came up like the first time but still ended up freezing on the quietly brilliant screen.
I'd be willing to unlock the bootloader, i really dont want to send the phone away for a third time. Why didnt i get the Galaxy S3!?!?!
I hate to ask, can u point me to the right thread to do that, there seems to be a few but they seem to have different purposes.
Thanks again.
helter_skelter87 said:
Thanks for your help, unfortunately, the factory reset didnt work.
What happened when i first did it, the update screen came up like the first time but still ended up freezing on the quietly brilliant screen.
I'd be willing to unlock the bootloader, i really dont want to send the phone away for a third time. Why didnt i get the Galaxy S3!?!?!
I hate to ask, can u point me to the right thread to do that, there seems to be a few but they seem to have different purposes.
Thanks again.
Click to expand...
Click to collapse
If you wait a day or so, the RUU will be released for your region now that the OTA has been released.
You'll be able to fully reload your phone - this is all HTC do when you send it for repairs and you can do it in a lot less time.
At the moment, HTC may even reload the 2.17 software so you may still have the problem again when trying to load the OTA.
Thanks all for your interest.
I spoke with customer support and they told me exactly what i already had done, factory reset through hboot.
After that was a no go, he told me i have to send it back to the point of sale, so they can flash the software?
Where can i find this ruu once it has been released?
I'm pretty sure the updates all say to not have the phone plugged in when updating.
Sent from my HTC One X using xda app-developers app
This is embarrassing, but I was trying to install Pokemon Go on my G4 and the phone got really hot and rebooted. It never came back. Just went into a boot loop. I found instructions online on how to do a master reset with the power button and volume down letting it up briefly when seeing the logo and then pressing it again and letting it boot. I answered the question about deleting all user data and then answered it again. It said it was erasing data, then froze for a few hours at "optimizing apps" on one of the steps while I left it plugged in. I eventually pulled the battery to get it to respond again and now it just shows the LG logo and then goes dark. While dark it doesn't respond to button presses or let me try again to power it on, etc.
Any chance of me getting this phone working again? Is there anything else I can try aside from the master reset that I've already tried?
Hello if you look under the battery and your serial number starts with 505 or close its dead.
Sent from my LG-H815 using XDA-Developers mobile app
Eudmin said:
This is embarrassing, but I was trying to install Pokemon Go on my G4 and the phone got really hot and rebooted. It never came back. Just went into a boot loop. I found instructions online on how to do a master reset with the power button and volume down letting it up briefly when seeing the logo and then pressing it again and letting it boot. I answered the question about deleting all user data and then answered it again. It said it was erasing data, then froze for a few hours at "optimizing apps" on one of the steps while I left it plugged in. I eventually pulled the battery to get it to respond again and now it just shows the LG logo and then goes dark. While dark it doesn't respond to button presses or let me try again to power it on, etc.
Any chance of me getting this phone working again? Is there anything else I can try aside from the master reset that I've already tried?
Click to expand...
Click to collapse
send it back for reapir.
hi, mine was 509. It died 2 weeks ago, showing only "LG life is good" if trying to boot it. No way into recovery. (did boot one time very slowly to lockscreen before the definitive death)
This seems to be the same for you.... dead CPU I suppose. I'm still waiting for the repair.
(curious about the 505 asserted here, since mine was higher)
Hello the first 3 digits of serial number indicate date of manufacture, and the early ones have a manufacturing defect.
Sent from my LG-H815 using XDA-Developers mobile app
Hello,
mine was 510 and died on me 4 weeks ago, (boot loop with only LG logo) as it died from overheating (or at least was very hot when die occured), I tried to cool it and it was "succesful"
It put it in the freezer for some time and then could boot it on TWRP and make a full backup (I left it in the freezer the whole time)!
boot at normal temp lead to black screen in 10-15secs. I sent it back for repair (motherboard replacement was made in less than 1 week by Lg France), I am now waiting the answer from Lg developer to unlock the bootloader again.
I guess you can at least try and see if you can have the same result as me.
Marc
G4 bricked, possibility of resurrection?
Click to expand...
Click to collapse
No.