Develop Bugs

Battery Door breakability?

The battery door on my Verizon Galaxy Nexus has 2 broken hinge things only 4 day after I got it... One is at the top, and is noticeably popped out, and the other is on the side so you can't tell its broken. Is anyone else having an issue with the battery door?
I'm not being rough on it or tearing it off the phone, I've taken it off around 4-6 times. Maybe I'm closed it wrong and it broke them. Seems really cheap for a $300 phone... Never had any issues with my other Samsung phones (Except that the plastic back scratched extremely easily on the Fascinate and Charge).

I'm pretty careless about snapping them in, but if you work from bottom to top, I don't see them breaking very often.

adrynalyne said:
I'm pretty careless about snapping them in, but if you work from bottom to top, I don't see them breaking very often.
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Click to collapse
Thats exactly how I do mine. I tried doing it top to bottom once and the bottom prong things wouldn't go in.
P.S. Loved your work on the Fascinate! After I got the Charge, I wish I could have gone back... Especially for the ICS port.

I miss Voodoo Sound

You're doing it wrong.
Sent from my Nexus in Texas.

Buy more, they are like $3
Sent from my Galaxy Nexus using xda premium

macooper79 said:
Buy more, they are like $3
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
I did, I called Verizon and they charged it for $4.00 even to my account.

That's convenient. I actually didn't know you could just buy a replacement back like that

[Q] Worst Build Quality of a Phone

I've owned my Galaxy SIII for almost three months now and it probably has the most defects out of any phone I've ever owned. The hardware buttons are loose, the back cover doesn't stay down on all the corners, and the back cover came with hairline cracks already on it. However, the final thing that really made me consider getting a replacement is the fact that the back cover doesn't even hold the battery in all the time. When I set my phone down on a hard surface without being extra gentle, the phone turns off. I temporarily solved this by putting a folded up piece of paper under the battery cover to keep the battery in better, but I don't think this should be necessary for a $200 flagship phone. I'm already over the 30 day return period, but would these reasons qualify for me getting a replacement phone under warranty?

I have 0 defects. My phone costed 549
Anyways call sammy and send it in for warranty

Yea I'd get a new one I paid $649 for mine and its perfect no problems at all!
Sent from my SGH-I747M using xda premium

Boo freaking hoo. Is there a reason you didn't return it for another phone?
Sent from my SAMSUNG-SGH-I747 using xda premium

CZ Eddie said:
Boo freaking hoo. Is there a reason you didn't return it for another phone?
Sent from my SAMSUNG-SGH-I747 using xda premium
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Click to collapse
Don't be simple.

Best phone I've ever owned...not one defect.
You know what they say in diet commercials...."results not typical..."
I guess that's you.

rpavich said:
Best phone I've ever owned...not one defect.
You know what they say in diet commercials...."results not typical..."
I guess that's you.
Click to expand...
Click to collapse
Lol this is still by far the best phone I've ever owned, but it doesn't make up for bad quality assurance on Samsung's part. I'm going to get this replaced and hope the next one I get still underclocks and accepts kernels as well as the one I have now.

Yeah man, get it replaced. You got a dud. No issues I haven't caused myself here.
Sent from my SGH-I747 using Tapatalk 2

EddyVercetti said:
I've owned my Galaxy SIII for almost three months now and it probably has the most defects out of any phone I've ever owned. The hardware buttons are loose, the back cover doesn't stay down on all the corners, and the back cover came with hairline cracks already on it. However, the final thing that really made me consider getting a replacement is the fact that the back cover doesn't even hold the battery in all the time. When I set my phone down on a hard surface without being extra gentle, the phone turns off. I temporarily solved this by putting a folded up piece of paper under the battery cover to keep the battery in better, but I don't think this should be necessary for a $200 flagship phone. I'm already over the 30 day return period, but would these reasons qualify for me getting a replacement phone under warranty?
Click to expand...
Click to collapse
Sorry for being blatantly sarcastic but loose buttons, cover not seating properly, battery falling out, and cracks? Obviously it was damaged. Before you got it. Pretty sure I'd return a TV with a cracked screen right away before stating it was the worst build quality of any TV ever due to dead pixels and screen flickers and the picture going wonky. I mean, come on man lol. Those defects absolutely would have qualified.. had you reported it right away.
Sent from my SGH-I747M using xda premium

It as a fake!!! Even the spelling was wrong on the phone you bought!! :laugh:

So let me get this straight. It came with cracks and you didnt return it right away?
Sent from my SAMSUNG-SGH-I747 using xda premium

It came with crack I kept it and smoked it
Sent from my SAMSUNG-SGH-I747 using xda premium

I agree with the group consensus; is there any reason you're reluctant to bring it back? Do you feel guilty about dropping it or something? If not you should be on your way to the store and hope the phone gods have mercy on you since the 30 day return period is over.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app

EddyVercetti said:
I've owned my Galaxy SIII for almost three months now and it probably has the most defects out of any phone I've ever owned.
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EddyVercetti said:
Lol this is still by far the best phone I've ever owned, ...
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SOMETHING isn't adding up here.

rpavich said:
SOMETHING isn't adding up here.
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Click to collapse
LOL

Since you're pass the warranty buy a new back cover or a case like an Otter commuter, it will keep the battery and button in place...btw still dont get why you didn't exchange it if it came with a cracked back. Lets see pictures of all these defects!

Wow, I did a COMPETE work over on my phone when I was getting it, checked EVERYTHING, the sales rep was getting a little agitated, but I ask her, if she were spending $500+ on a phone wouldn't you check everything? She shut her pie hole quick, and had her get another one once. Oh well.

Unlike some of you, I actually have enough hand-eye coordination skills to keep my phone in my hand. Cases are bulky and for the clumsy. I am still under the one year warranty and the hairline cracks are only visible from one specific angle. They're really not bad defects, but they just add up and get annoying. I'm only asking if this is worth getting my phone replaced because I don't want to restore to stock for no reason.
Sent from my SAMSUNG-SGH-I747 using xda premium

....... again..... if it had these defects.... and they've "added up" to become annoying.... why exactly did you decide to wait 3 months to try to do anything about it?
And if you think that cases are "bulky and for the clumsy"... then the only cases you must see anywhere are OtterBox Defenders and such. Did you ever hear of TPU? next to no bulk added to the phone (about as thick as a DVD... roughly), and gives the phone a bit nicer feel in the hand. Plus makes it a LOT less slippery than with no case at all. I've never dropped a phone either, but i'm not the type that's willing to risk the off chance that something DOES happen that a little bit nicer grip could have prevented.
The only "issue" (if you can even call it that) that i have with my phone that you are also experiencing is the loose volume/power button... which i'm pretty sure EVERYONE is experiencing. They aren't screwed into the phone in any way. They are slotted in, as they are for just about every phone. Yes, they're slightly loose, but it's not like they're ever going to just up and fall out of the phone.
At this point i'm tempted to ask if the hairline cracks you speak of are actual cracks or if you're just seeing the brushed finish of the back of the phone (assuming you have the Pebble Blue)
Still... why did you wait 3 months? Especially with the battery issue and such. I can toss my phone onto my bed, cover or no cover, and it doesn't shut off cause the battery popped out of place.

I've worked in the wireless industry for over 10 years I've yet to see anyone keep a phone out of the box with parts literally falling off and out of the phone. Hell I've never seen that at all for that matter. I can guarantee you've dropped that phone and I doubt that stuff happened out of the box. You may be in the on year warranty but if it has that sort of physical damage good luck getting it replaced.
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2

S III Durability

Hi folks
I'm considering getting the S III but am not sure about the screen durability as i've heard a lot of mixed reviews. How durable is it? Looking at some break tests on youtube suggests that the screen is a lot more sensitive as compared to other phone. Is that true?
btw, what is a good case for this device ?
Thanks!

denny_1986 said:
Hi folks
I'm considering getting the S III but am not sure about the screen durability as i've heard a lot of mixed reviews. How durable is it? Looking at some break tests on youtube suggests that the screen is a lot more sensitive as compared to other phone. Is that true?
btw, what is a good case for this device ?
Thanks!
Click to expand...
Click to collapse
I dunno if this counts, but I keep dropping mine and the only damage so far is a little scratching on the corner of the outer plastic bezel when I dropped it once pretty hard on some rough tar. I haven't seen any other blemishes on the case, and so far no scratching at all on the glass. I loved my Nexus One, but the glass on that scratched pretty easy just sitting in my pocket. Not so with the SIII, no scratches at all on the glass in the 3 mo I've had the phone.
I don't have a case for it.

Bigger the screen... The easier its going to break. Simple.

SiNJiN76 said:
Bigger the screen... The easier its going to break. Simple.
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Click to collapse
+1 but on the flip side I always baby my phones and with the sgs3 its slim and fits in the pocket just fine. So no issues here for me and this awesome screen.. I highly recommend it to you.
Sent from my SGH-T999 using xda premium

The gorilla glass on this phone is garbage. ive never dropped a phone and a couple of weeks ago i slid it into my pocket and my pocket was broken. It fell like 2 inches from the ground on to pavement and wrecked the display and the bezel is all dinged up. gonna fix the display and get rid of it
Sent from my SGH-T999 using xda app-developers app

kobe4rings said:
The gorilla glass on this phone is garbage. ive never dropped a phone and a couple of weeks ago i slid it into my pocket and my pocket was broken. It fell like 2 inches from the ground on to pavement and wrecked the display and the bezel is all dinged up. gonna fix the display and get rid of it
Sent from my SGH-T999 using xda app-developers app
Click to expand...
Click to collapse
Similar experience...phone dropped from my pocket while sitting, landed on the corner, cracked screen...probably hit the weak spot on the phone, regardless, shouldn't break that easily IMO..

It is not durable at all compared to my previous phones (gs2, hd2) if you drop it there will be serious cosmetic damage. The plastic is extremely soft.
Sent from my SGH-T999 using xda app-developers app

Get an Otter Box, you pay that much for a phone then spend an extra 50 bucks to keep it safe.

Get a case if your gonna pick up the GS3... its a beautiful phone but you need to make sure you can protect it... I dropped my phone 4 times since I got it and thank God I bought a case for it. If I didn't have one, then my screen would have been shattered already
Sent from my SGH-T999 using XDA Premium HD app

Op, keep in mind all these guys who broke their displays are a small percentage of a whole.
Sent from my SGH-T999 using xda app-developers app

yea that's why i'm hesitant in buying it (3 actually). The issue seems widespread and if it is a case of bigger screen then it is a serious design flaw or maybe a manufacturing flaw. At this point im probably going to put off buying this phone but let's see if things change

Snook321 said:
Get a case if your gonna pick up the GS3... its a beautiful phone but you need to make sure you can protect it... I dropped my phone 4 times since I got it and thank God I bought a case for it. If I didn't have one, then my screen would have been shattered already
Sent from my SGH-T999 using XDA Premium HD app
Click to expand...
Click to collapse
What case did you buy? What do you like and dislike about it?

Do not have it yet, but Im going for the otterbox defender. Only negative I have heard from some is that the built-in screen protector lacks a bit in terms of looks on screen. Can always remove that tho.

RebDovid said:
What case did you buy? What do you like and dislike about it?
Click to expand...
Click to collapse
I just bought the generic case from T-Mobile store... its grey. I mean its okay. It gets the job done but I'm looking to get the seidio case with kickstand. I just found that on the top left hand corner of my phone, I have a tiny dent on the side... its irritating the hell outta me but I only see it when I take the case off... guess it could be worse...
Sent from my SGH-T999 using XDA Premium HD app

papabear said:
Do not have it yet, but Im going for the otterbox defender. Only negative I have heard from some is that the built-in screen protector lacks a bit in terms of looks on screen. Can always remove that tho.
Click to expand...
Click to collapse
The built-in screen protector makes the display look cheap.
Sent from my SGH-T999 using xda premium

I feel like the S II was way more durable. But that's why I bought insurance for this phone. Never had insurance on any other device. And the fact that I have an extended battery and there really aren't any good cases for extended batteries made me get the insurance.
Sent from my Galaxy S III using Tapatalk 2

It's a phone and it uses glass, it doesn't matter what phone it is if your looking at Youtube and their hitting it with a hammer or dragging a razor over the screen then it's gonna do as expected. It's almost comical that people do these tests considering you spend money on the phone you should be responsible for it and take care of it. Accidents happen and the carriers know this so instead take care of your property, it doesn't matter who made it or what some moron with a hammer says.

all that is fine but generally speaking one does expect some level of durability for a device that costs upwards of $700 dollars, specially if the company is touting the latest and greatest gorilla glass 2 as one of the main features of the phone. Cellphones break when dropped, everyone should know that. But the amount of complaints i've come across regarding the S III and the different ways the screen is getting damaged is quite abnormal to say the least.
Anyway, i'm still debating whether i should pass on this phone or go for it. Anything new coming up in the coming weeks?

denny_1986 said:
all that is fine but generally speaking one does expect some level of durability for a device that costs upwards of $700 dollars, specially if the company is touting the latest and greatest gorilla glass 2 as one of the main features of the phone. Cellphones break when dropped, everyone should know that. But the amount of complaints i've come across regarding the S III and the different ways the screen is getting damaged is quite abnormal to say the least.
Anyway, i'm still debating whether i should pass on this phone or go for it. Anything new coming up in the coming weeks?
Click to expand...
Click to collapse
You never hear the whole story either when people give these reviews, "I had it in my pocket and the screen cracked" turns into I was drunk and fell down the stairs.
I still have all of my devices in perfect shape and it all comes down to how well someone takes care of their things. If your gonna carry the phone in your pocket with your car keys then its gonna happen, I see it all the time and like you said at $700.00 you should act like it's worth it. You want an honest opinion on the device? It's worth every penny but the one thing that would make me warm and fuzzy about it is if HTC built the body. It still feels solid but theres nothing like a well built frame like you would find on the One S or X. No other device comes close to the functionality and multitasking that this one does and I own 8 myself (different devices not all cells.)
Sent from my SGH-T999 using xda premium

yup the One X is really nice too. Too bad t-mobile doesn't carry it.
I'm going to call t-mobile again and see if i could get a better deal on the S iii's than what they offered me ($179 per phone)

Broken Screen With Defender otterbox

Yes you read right got a crack on the screen right in the top corner. Out of sight as long as the case is on. I wouldn't recommend the defender has fallen apart. I'll post a pic tonight.
Sent from my SPH-L710 using Tapatalk 2

Please do post a photo. Just got my wife an Otterbox Defender for her t-mo gs3. Now, I'm worried b/c I assured her that the case was rock solid.

amaynard 89 said:
Yes you read right got a crack on the screen right in the top corner. Out of sight as long as the case is on. I wouldn't recommend the defender has fallen apart. I'll post a pic tonight.
Sent from my SPH-L710 using Tapatalk 2
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Click to collapse
Unfortunatly, i don't think any case is going to be 100% bullet proof. I've dropped mine several times in my Defender, the case has a few dings and chew marks from the ground.. Phone is pristine as the day I brought it home. However, that's why I have the insurance as well.. Just of the oh sh*t moment when something does go wrong lol

Dang, I dropped my old Evo LTE with the defender on many times as well as my wife did and never a single scratch. I now have the defender on my S3 and pray it holds up because I no longer have Sprints ridiculously expensive insurance. I also would love to see these pictures.
Sent from my SPH-L710 using xda premium

Unfortunately no case can fully protect you. Did you drop it? If you did how far of a drop was it? I will be looking for your pic post.

amaynard 89 said:
Yes you read right got a crack on the screen right in the top corner. Out of sight as long as the case is on. I wouldn't recommend the defender has fallen apart. I'll post a pic tonight.
Sent from my SPH-L710 using Tapatalk 2
Click to expand...
Click to collapse
What did you do with the phone? In order to make a defender fall apart, you really have to do a lot of damage. And yes, while the cases are meant to protect the phone, with enough trauma any phone would break, regardless of the case. If you drop it ten stories off a roller coaster, I don't think the Defender would do too well in defending it (but if you want to get me a phone/case/admission-ticket-to-six-flags, I'll test it for you).

I've had my defender case on my phone for months and it has taken a few hard falls with no problems..

I have and will always support the otterbox line up commuter, defender and soon the armor that being said ive been using the defender cases since the original htc evo, htc evo 3d, htc evo design, samsung s2 ( epic touch 4g) and now my s3 ive personally have dropped all my phones at least a handful of times from ear level and ive banged up my case chiped it but never had any issues with my phones..... Like one of the other comments posted a case no matter what case will not 100% protect it.... I personally think you had a faulty / weak phone and unfortunately when you dropped it your phone it found that weak spot.... Sorry for you bad luck... Hope you have insurance
Sent From My Samsung Galaxy S3

Correct me if I'm wrong, I've never bought an Otterbox before.... but a friend of mine told me that if you drop your phone in an Otterbox and it breaks, they (Otterbox) will replace your phone for you, for free. Or am I thinking of another case making company?

Joe0113 said:
Correct me if I'm wrong, I've never bought an Otterbox before.... but a friend of mine told me that if you drop your phone in an Otterbox and it breaks, they (Otterbox) will replace your phone for you, for free. Or am I thinking of another case making company?
Click to expand...
Click to collapse
No case manufacturer will replace the phone. They will just replace the case if your within the warranty range.
Sent from a planet far far away.

I was watching shark task last night, and there is one company that sells cases and and it comes with an "insurance" plan. They'll fix any accidental physical damage caused while it's in their case, but it costs $50 and they won't send you a new phone, they'll just switch out the screen.
If I can remember the name of the company, I'll edit this post, but it shouldn't be hard to find.
Sent from my SPH-L710 using xda app-developers app

Joe0113 said:
Correct me if I'm wrong, I've never bought an Otterbox before.... but a friend of mine told me that if you drop your phone in an Otterbox and it breaks, they (Otterbox) will replace your phone for you, for free. Or am I thinking of another case making company?
Click to expand...
Click to collapse
That policy would be abused big time. Keep case at home, naked phone, if phone breaks then just call OB and say my phone broke in your case.
Sprint GS3 2GB LTE - The People's ROM 3.13 experimental - KT747 tweaked - sent from xda premium

topherk said:
I was watching shark task last night, and there is one company that sells cases and and it comes with an "insurance" plan. They'll fix any accidental physical damage caused while it's in their case, but it costs $50 and they won't send you a new phone, they'll just switch out the screen.
If I can remember the name of the company, I'll edit this post, but it shouldn't be hard to find.
Sent from my SPH-L710 using xda app-developers app
Click to expand...
Click to collapse
cell helmet or what ever they had viking hats i saw that two what a dumb ass business model a s3 screen is 100+ less u just do the glass like i just did and ya that is their business model its pretty redic imo
to the op if you want your screen replaced i just did mine, quite successfully might i add its perfect. ill do it for 30 if you do the shipping! if u wanna try your self theres a couple of videos i could send u that helped me

$30 that's a good deal, though what videos did you use, cause I would like to try myself. I got a crack in my screen too, though I didn't have it in a case Btw, someone mentioned sprint insurance, but that doesn't cover damage if I'm remembering correctly?
Sent from my SPH-L710 using xda app-developers app

filmaker said:
$30 that's a good deal, though what videos did you use, cause I would like to try myself. I got a crack in my screen too, though I didn't have it in a case Btw, someone mentioned sprint insurance, but that doesn't cover damage if I'm remembering correctly?
Sent from my SPH-L710 using xda app-developers app
Click to expand...
Click to collapse
The TEP covers damage, but it has a $150 deductible.

I honestly still want to see the picture of the broken phone screen. I have my Otterbox Defender and I've dropped it countless times and not a scratch from these falls. the case looks poorly because of how beaten up it is but I take my phone out and people still ask me "New phone?" lol. The only damage I've seen is from dust getting under the screen protecter and causing minute scratches but I sometimes work in a very dusty and harsh environment and yet, it doesn't even look like its been exposed to much dust. The Otterbox Defender Series is just that good. I even had an issue with my case, contacted customer support, within a reasonable waiting period the new case arrived. Extremely good customer support as well. Too bad people abuse these things.

dan_h1n474 said:
I honestly still want to see the picture of the broken phone screen. I have my Otterbox Defender and I've dropped it countless times and not a scratch from these falls. the case looks poorly because of how beaten up it is but I take my phone out and people still ask me "New phone?" lol. The only damage I've seen is from dust getting under the screen protecter and causing minute scratches but I sometimes work in a very dusty and harsh environment and yet, it doesn't even look like its been exposed to much dust. The Otterbox Defender Series is just that good. I even had an issue with my case, contacted customer support, within a reasonable waiting period the new case arrived. Extremely good customer support as well. Too bad people abuse these things.
Click to expand...
Click to collapse
+1, has been almost 2 weeks with no pic...
Sent from my SPH-L710 using xda premium

xbmoyx said:
+1, has been almost 2 weeks with no pic...
Sent from my SPH-L710 using xda premium
Click to expand...
Click to collapse
No picture or activity for the one that started the thread.
Sent from my SPH-L710 using xda app-developers app

Why is it so hard to believe? Millions were sold.
Sprint GS3 LTE - The People's ROM 3.14 - KT747 - sent from xda premium

Slomodrop said:
Why is it so hard to believe? Millions were sold.
Sprint GS3 LTE - The People's ROM 3.14 - KT747 - sent from xda premium
Click to expand...
Click to collapse
I guess its because of the falls my phone has taken.
Sent from my SPH-L710 using xda app-developers app

Lifeproof fre cases

Just broke my first s3 and bought a new one, this time I said no more otterbox and went with lifeproof.
Damn fine cases, quality, built in screen protector and best part. There waterproof! Buttons are easy to press, not like otter box basically crush the phone trying to press the power button lol
I got mine on amazon.ca for 39.99 free shipping. And I signed up for a amazon credit card and saved another $20.
Cases are good quality compared to my old otter box. Otter box rubber is falling apart, like breaking down. I contacted otterbox customer service. My warranty was up in one week from when I contacted them. I sent emails properly to them submitting the defects, they asked for more of the same pictures..... Basically wasting time. Then at the end of the week guess what. They told me I'm no longer under the 1 year warranty. No u wasted a week trying to make me waste time. Lol
Well let me tell otter box this.... U won't see a red nickel from me ever again.
In short lifeproof is a better case and company then otter box. I've already been in the water with the case 2 times. No leaks phone is fine.
Sent from my Nexus 7 using XDA Premium HD app

I think they have a legal obligation to honor the warranty if the claim was initiated before it ran out.

DocHoliday77 said:
I think they have a legal obligation to honor the warranty if the claim was initiated before it ran out.
Click to expand...
Click to collapse
Interesting point. They closed the case promptly and told me I have to open a new case.... I see where this is going so I just gave up.
I am going to contact them again bringing that part up. Mighty fine point.

ronedogg said:
Interesting point. They closed the case promptly and told me I have to open a new case.... I see where this is going so I just gave up.
I am going to contact them again bringing that part up. Mighty fine point.
Click to expand...
Click to collapse
With a shot. If anything you could sell the case or use it as a backup since you have a Lifeproof. I moved to Lifeproof from Otterbox and have never looked back.

How does LifeProof compare to CruzerLite? I was thinking about getting a CruzerLite case for my AT&T Galaxy S3.

Moved to S3 Accessories forum.

I used to work at a store that sold these when they first came out. I tested them out a few times and found them difficult to pry apart and get on/off the phone. They looked very well-constructed and effective, but can anyone vouch for their ease of use in relation to applying to phone and taking it back off? Have they changed it up at all as far as anyone can attest?

bentleyboy said:
I used to work at a store that sold these when they first came out. I tested them out a few times and found them difficult to pry apart and get on/off the phone. They looked very well-constructed and effective, but can anyone vouch for their ease of use in relation to applying to phone and taking it back off? Have they changed it up at all as far as anyone can attest?
Click to expand...
Click to collapse
I've been using mine on my S3 for about 3 to 4 months now and with a coin you can open the case not super easy per say but it comes off once you open it.
Sent from my SCH-I535 using Xparent ICS Tapatalk 2

you get raised buttons that allow you to use all the iPhone controls, while a sealable door and plug cover the Lightning port and headphone jack along the bottom edge. The headphone jack is fairly narrow, but LifeProof includes an adapter that extends the jack beyond the case. Rounding out the package is a microfiber cloth and a replacement headphone jack plug.

Abby Oddie said:
you get raised buttons that allow you to use all the iPhone controls, while a sealable door and plug cover the Lightning port and headphone jack along the bottom edge. The headphone jack is fairly narrow, but LifeProof includes an adapter that extends the jack beyond the case. Rounding out the package is a microfiber cloth and a replacement headphone jack plug.
Click to expand...
Click to collapse
Hmm interesting, I keep the box for my lifeproof case in my car and there isn't an adapter.
Sent from my SCH-I535 using Xparent ICS Tapatalk 2

ShapesBlue said:
I've been using mine on my S3 for about 3 to 4 months now and with a coin you can open the case not super easy per say but it comes off once you open it.
Sent from my SCH-I535 using Xparent ICS Tapatalk 2
Click to expand...
Click to collapse
Hmm, sounds like a step up from what I remember. I recall bending back some fingernails a few times trying to open those things. Guess they must have re-designed them a bit, or I just didn't know what I was doing...
I hear good things, so maybe I'll check one out for my next case.

bentleyboy said:
Hmm, sounds like a step up from what I remember. I recall bending back some fingernails a few times trying to open those things. Guess they must have re-designed them a bit, or I just didn't know what I was doing...
I hear good things, so maybe I'll check one out for my next case.
Click to expand...
Click to collapse
All you really need is a coin like a quarter or a nickel since they are thicker than a penny and dime. Those have worked just fine for me
From my Wicked S3 running MIUI

ronedogg said:
Interesting point. They closed the case promptly and told me I have to open a new case.... I see where this is going so I just gave up.
I am going to contact them again bringing that part up. Mighty fine point.
Click to expand...
Click to collapse
From a legal standpoint, the date of complaint stands. Don't let them give you the run around bro. Unfortunately this should have been taken care of immediately. If they give you a hard time and do not want to cooperate, you can still open a case through the Better Business Bureau and let them handle your complaint. Hopefully you have some emails with the date you 1st contacted them. If not, it'll be your word against theirs.
Best of luck to you.
Personally, I've had two OtterBox Defender cases. One I ended up giving away in my section and the other has never been used. As for the built-in screen protector, I popped it out a few days after I started using the case and applied one from Tech Armor. Great screen protectors by the way! I ended up getting a ZeroLemon 7000mAh battery and bought their ZeroLemon Rugged Case. It's not waterproof but it is one heck of a case. I know for a fact it has saved my phone on two occasions. It can be used with stock batteries too. Not bad for $19.99. It also comes with a 180 day warranty just like their batteries.
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