[Q]Bricked phone, please help - Xperia Arc Q&A, Help & Troubleshooting

Hello,
So, regarding the current state of my phone:
This is an Xperia Arc S LT18i
I can't seem to turn it on at all. I can't try to connect it in fastboot because holding the home button down and connecting it does nothing, but loading it in flash mode seems to work.
When plugged into the computer via USB the led light by the connection port lights up solid green. When I plug it into an adapter, the LED just blinks green. I get this same blinking when I hold down the power button.
Speaking with Sony Customer support they believe it's a battery problem. I've ordered a new battery due to arrive friday or saturday. Checking online, however, this seems to be similar to the FOTA Bricking problem that Arc users experience - however, the difference being I can neither send it in (as Customer support claims they cannot fix it in the US) nor was I running the same version of android. Before my phone was bricked I had flashed it to ICS and stupidly accepted an update, after which my phone shut down and was left in its current state.
Flashing it does nothing, even worse PC Companion won't repair it as the phone's been tinkered with, and I'm entirely lost as to what to do. If it's just a battery problem I'll be overjoyed, but this clearly doesnt seem like a battery problem to me.
Please help!
Edit: Also, the FOTA fix link is dead...

For fastboot hold the menu button down whilst connecting, holding home won't do anything

nobl3ss3oblige said:
Hello,
So, regarding the current state of my phone:
This is an Xperia Arc S LT18i
I can't seem to turn it on at all. I can't try to connect it in fastboot because holding the home button down and connecting it does nothing, but loading it in flash mode seems to work.
When plugged into the computer via USB the led light by the connection port lights up solid green. When I plug it into an adapter, the LED just blinks green. I get this same blinking when I hold down the power button.
Speaking with Sony Customer support they believe it's a battery problem. I've ordered a new battery due to arrive friday or saturday. Checking online, however, this seems to be similar to the FOTA Bricking problem that Arc users experience - however, the difference being I can neither send it in (as Customer support claims they cannot fix it in the US) nor was I running the same version of android. Before my phone was bricked I had flashed it to ICS and stupidly accepted an update, after which my phone shut down and was left in its current state.
Flashing it does nothing, even worse PC Companion won't repair it as the phone's been tinkered with, and I'm entirely lost as to what to do. If it's just a battery problem I'll be overjoyed, but this clearly doesnt seem like a battery problem to me.
Please help!
Edit: Also, the FOTA fix link is dead...
Click to expand...
Click to collapse
Its not a battery issue for sure.
Do this.
Download and flash only the stock kernel (ICS or GB) and then flash 4.1.B.0.587(ICS) or 4.0.2.A.0.69 (GB) ftf in flashtool
If u flash GB kernel then flash GB.ftf in flashtool, If u flash ics kernel then flash any ics ftf in flashtool...That shud work

Related

[Q] Help please! 3x vibrate and amber flashing light after removing battery! (brick?)

Hey guys, I'm normally silent in these forums 'cause I've never had a brick, just by reading correctly. This problem I'm having isn't a flashing brick! What happened is the following:
I know that the DHD in combi with my BT car radio is somewhat difficult (because of bad HTC coding). It seems that when I have my facebook friends in my contacts that the DHD starts slowing down and eventually hang when connected to the radio, because my radio tries to get every contact including it's info. Normally I do not sync my FB contacts with my DHD however I must have mistakingly done this.
Today I connected to my car radio and after getting out of the car my DHD showed that it was still connected (a sign that my DHD had the hang problem again). I turned of BT (took a hell of a time) and contiued on. When I came back I tried connecting the DHD again, however when I pushed the BT checkmark in settings it showed BT on, but no BT connection came up. So I went into BT settings only to find that BT wasn't turned on, then in the BT settings I checked turn BT on.
At that moment my DHD hang instantly, no inputs were registered at all. I waited a few minutes but nothing changed (I could still see the screen frozen at turning on BT). So I took out the battery and reinserted it, but when a pushed the power, the phone vibrated thrice and then did not boot, but only showed a flashing amber led.
I have rooted, S-offed and did the whole shebang to flash my DHD once. This was a long time ago and I haven't had any problems, all was OK. So at first I tried to search the forums, what might have happened. No post seems to be the same as my problem, because everyone is having these problems after an incorrect flash (my flash was correct, cause I've been using the ROM for more than 4 months!). Still I tried the solutions given in these posts (enter fastboot and flash again).
But it seems my DHD won't go into fastboot. When I hold VOLdown&power my DHD vibrates 5 times and shows a steady green led. So I thought maybe flashing a new ROM resolves the problem. If I cycle the battery and then connect is to my computer, my DHD goes into Clockwork recovery. From there I flased a new ROM to my DHD (update.zip method), but to no avail. I've factoryresetted, cleared al data, wiped battery stats, all to no avail...
As of this moment I'm at the end of my knowledge, I've done everything I know could have helped, but nothing did. Therefore I'm asking you, the Oracle of XDA (users), please does anyone have any clue what happened to my DHD and if so, how do I resolve the problem!
Thanks in advance for every little motivation/obligation you show be giving me your insights!
Info:
ROM: Android Revolution HD 2.0.9
CWM Recovery: 2.5.1.3
I've allready wiped battery stats as per this topic!
Additional thoughts: Might a hardware fault be the reason? Because it happened after some problems with BT, and also because I'm still able to correctly flash new ROMS with CWM though the problem remains?
Allright, so nobody know an answer I'm guessing... I've started the replacement process with my insurance company. However I'd still would like it if someone would know what the heck I did wrong...
Have you tried flashing a new radio, as that is what controls the hardware?
All a new ROM will do is update the RIL, not the radio.
http://forum.xda-developers.com/showthread.php?t=896597
Sent from my Desire HD using Tapatalk
It does more than likely seem like a hardware fault so it cant really be solved with software changes. Although I still would have tried to flash an RUU which updates basically everything on the phone to bare stock.
Use an RUU via your pc (v2.36 or lower so you can root it again) to restore to an out of the box state.
Allright guys, thanks for your ideas! I'm however experiencing problems trying your idea's. fFashing a radio or flashing a stock rom are not possible, because I need a connection with my computer. This connection is not possible, if I start the phone normally (or with vol down) I get the amber flashing light or the green steady light. Both do not connect to my pc, I get some device "Qualcomm CDMA Technologies MSN" for which windows can't find any drivers. When I let the DHD go into QWM recovery, the RUU won't find the DHD.
So I've tried extracting the RUU rom en putting this on the SDCARD of the DHD, but when I try to install it via CWM Recovery it says that it's an invalid file...
I actually bricked mine on purpose, and the thing that happened when it got bricked was that no lights and no life at all we're visible on the phone...
Atleast you get shakes and lights, thats a good sign!
Sadly i don't know what has to be done to restore it, but maybe Jkoljo does, PM him about your problem, if you get an assistance and some solving, write back here for your solution for others to use in the future!
They hang out in the Android Revolution HD IRC Channel, thats where i would go tbh.. Live support ftw!
Edit: While reading your above statement, it seems your drivers may be faulty in windows, redownload HTC Sync from htc.com, install, reboot, and try again.
The "Qualcomm CDMA ..." notification on the PC is a sign for the Qualcomm service mode. Also the 3 vibrates and the orange light is an indicator for that. You can enter this mode by pressing vol+ and power your device.
Stupid question, but is it possible that your vol+ button is stuck or something like that?
And you said you're able to enter CWM? how? I'm asking because you said you can't enter the bootloader.
I'll do some research when i get home today.
Meanwhile Try if ADB/Fastboot sees your phone
Edit: just checked my theory of the broken vol+ button: i held down my vol + button, took my battery out, reinserted it and powered up my phone. Result: 3 vibrates and a flashing orange light.
Then i did the same, but held down vol - ( vol+ still pressed). Result: your second phenomenon: a few vibrates and the green light stays on.
So I think this proves my theory because this is exactly what you described
I suggest you to play a bit with the vol+ button. Maybe the button will work again then
Sent from my Desire HD using Tapatalk
Well, I'm gonna fire up IRC then and try get some help. It's indeed not bricked as far as I'm guessing cause I do indeed have lights and I'm able to boot into CWM!
Flussen said:
The "Qualcomm CDMA ..." notification on the PC is a sign for the Qualcomm service mode. Also the 3 vibrates and the orange light is an indicator for that. You can enter this mode by pressing vol+ and power your device.
Stupid question, but is it possible that your vol+ button is stuck or something like that?
And you said you're able to enter CWM? how? I'm asking because you said you can't enter the bootloader.
I'll do some research when i get home today.
Meanwhile Try if ADB/Fastboot sees your phone
Sent from my Desire HD using Tapatalk
Click to expand...
Click to collapse
Right I'm guessing this is my problem! Just two days prior to resetting I started having problems with my VOL+ button (wouldn't work, only VOL- worked). So I'm guessing my hardware VOL+ button is broken and stuck to pressed...?
To answer your question about CWM: When I take out the battery so the phone is powered down, then reinsert the battery, connect the phone to the adapter or my computer (without pressing the power button), the phone boots into CWM after about 1 minute!
So after consolidating all the answers I'm guessing this is my problem: Hardware VOL+ is constantly pressed, therefore the phone boots consequently into Qualcomm service mode. Everything seems to be OK (flashing able to CWM), though just this little VOL+ problem puts my phone into an unusable brick...
The problem is that I'm not able to repair this myself (when I would try this, I'm guessing I'll break the seals therefore my insurance won't pay)... Anyone an idea how to circumvent the VOL+ button problem, without opening up my phone?
bdacier said:
Well, I'm gonna fire up IRC then and try get some help. It's indeed not bricked as far as I'm guessing cause I do indeed have lights and I'm able to boot into CWM!
Right I'm guessing this is my problem! Just two days prior to resetting I started having problems with my VOL+ button (wouldn't work, only VOL- worked). So I'm guessing my hardware VOL+ button is broken and stuck to pressed...?
To answer your question about CWM: When I take out the battery so the phone is powered down, then reinsert the battery, connect the phone to the adapter or my computer (without pressing the power button), the phone boots into CWM after about 1 minute!
So after consolidating all the answers I'm guessing this is my problem: Hardware VOL+ is constantly pressed, therefore the phone boots consequently into Qualcomm service mode. Everything seems to be OK (flashing able to CWM), though just this little VOL+ problem puts my phone into an unusable brick...
The problem is that I'm not able to repair this myself (when I would try this, I'm guessing I'll break the seals therefore my insurance won't pay)... Anyone an idea how to circumvent the VOL+ button problem, without opening up my phone?
Click to expand...
Click to collapse
Do you have needles at home? The ones you use when you repair cloth.. Try using one very carefully behind the volume +, you could also take a bit of A4 Paper, cut out some of it and make it fit between the gap of the Volume button, and try getting dirt out of there.
Allright, I've tried cleaning the VOL+ key but it still won't work. As a matter of fact I can feel a little "click" when pressing the VOL+ key, so I'm guessing the mechanical part of the key is working correctly. However when in CWM I can only use the VOL- key to switch thru the options, VOL+ is not registered by the phone. Therefore my assumption is that the there's a problem on the PCB with the VOL+ key, ergo a hardware fault... Insurance has been called and I'm up for a switch, now let's hope the insurance doesn't figure out I've rooted and installed another ROM than stock!
At least I wan't to thank all of you who've tried to help me! My ego has been saved, knowing it's indeed a hardware fault .
Cant you use adb within cwm to adb reboot bootloader?
Sent from my Desire HD using Tapatalk
bdacier said:
Allright, I've tried cleaning the VOL+ key but it still won't work. As a matter of fact I can feel a little "click" when pressing the VOL+ key, so I'm guessing the mechanical part of the key is working correctly. However when in CWM I can only use the VOL- key to switch thru the options, VOL+ is not registered by the phone. Therefore my assumption is that the there's a problem on the PCB with the VOL+ key, ergo a hardware fault... Insurance has been called and I'm up for a switch, now let's hope the insurance doesn't figure out I've rooted and installed another ROM than stock!
At least I wan't to thank all of you who've tried to help me! My ego has been saved, knowing it's indeed a hardware fault .
Click to expand...
Click to collapse
I've got the exact same problem! I don't have insurance on it though. And, im a day late for warranty.
What am i supposed to do? Any suggestions? Will htc deny my request to fix it coz it had a custom firmware?
Any help of any sort is appreciated.
I had exactly the same problem, and I'm sorry to say that I had to have it repaired. My button would also "click", but not register.
Maybe if you are buy a new power button from eBay?
Realising this is an old thread, but still:
I was just experiencing the same problem after I did a reboot to let one of my friends borrow my DHD to turn off the PIN code check on his SIM.
It started with the blinking lights (black screen), then I pulled the battery and found that my DHD was only accessible through ADB in recovery mode.
Did a couple of "ADB reboot" without any success, then tried using "ADB reboot recovery", which seemed to work (still black screen though), and then I did a "ADB reboot".
Back to normal!
hi , i had this issue too , its bcz of the moisture ur cell phone has absorb and as HTC desire HD very sensitive with its volume rocker area , the first thing that will be affected with moisture is ur volumer rocker circuit , try making it dry with a hair dryer blower or place ur phone in a rice sack for a day .
i am sure it will work .

[Q] Xperia Bricked on Blue LED

My Xperia ion was on the bricked!
When I update AOKP M1r1 Kernel(before i know that has problem in kernel)
it has boot loop
so I pressed Power+Volume up, and then get fastboot mod
I have CM10 rom in memory, so i update CM10 kernel with fastboot
but after i update kernel, and i disconnect usb cable (with no typing "fastboot reboot")
and then, my ion is not reboot, and stuck in Blue LED(but not fastboot mod)
I do everything with button(Power 15s, Power+everybutton 15s etc..)
but notthing happen. I'm in panic OWOWO
I'm waiting for battery drain(before flashing ionbattery is 14%, so hope)
but.. What can i do after drain? it will be going to 0% battery. if it doesn't have hardware battery drain block
damn AOKP kernel...
I have cm10 rom in internel memory
Use Seus to "Update firmware"
it will force install a new firmware and 300mb data android on top of current on, itl replace it, atleast ull have stock again.
sony ericson update service, then update the software itl be sony now,
then update phone, bye.
i see i made some typos...lol
Lots of
i have the same problem
phone is stuck in blue led and doesnt respond not to buttons nether USB cable
what should i do ?
i had 90% battery !! i dont think it will drain soon
the pc (fastboot) sees the device or not? it's stuck on blue light even with cable disconnected?
i think(you've already lost your warranty if you changed kernel, so why not give a try?) you should physically remove the battery before battery drain.
there are planty of videos that show how to do that (il youtube "lt26i remove battery/change battery").
i think that the program that cut off current by pressing vol+power button is freezed as everything else on fastboot mode without responding. but physically removing battery and reboot after that could restart and reset everything.
if there will be no other solutions, i think you should give it a try. for something like 10$ you can get a external charger for the battery, once you have removed it( 14% is very low, maybe some programs will refuse to interact to prevent that the phone will turn off during the operations.)
hope you'll solve it, hope this could help.
BobsHaero said:
the pc (fastboot) sees the device or not? it's stuck on blue light even with cable disconnected?
i think(you've already lost your warranty if you changed kernel, so why not give a try?) you should physically remove the battery before battery drain.
there are planty of videos that show how to do that (il youtube "lt26i remove battery/change battery").
i think that the program that cut off current by pressing vol+power button is freezed as everything else on fastboot mode without responding. but physically removing battery and reboot after that could restart and reset everything.
if there will be no other solutions, i think you should give it a try. for something like 10$ you can get a external charger for the battery, once you have removed it( 14% is very low, maybe some programs will refuse to interact to prevent that the phone will turn off during the operations.)
hope you'll solve it, hope this could help.
Click to expand...
Click to collapse
i opened my phone and disconnected battery cable then plug it back
its a risky operation but that was the only way that i had
thanks for your advice by the way
ardalaan said:
i opened my phone and disconnected battery cable then plug it back
its a risky operation but that was the only way that i had
thanks for your advice by the way
Click to expand...
Click to collapse
did it work?
hit thanks if i helped you=)
BobsHaero said:
did it work?
hit thanks if i helped you=)
Click to expand...
Click to collapse
yes
just unplug and the plug back the battery cable

[Q] Arc S stuck at black screen after flashing kernel for CM10

Hi,
I´m used Jelly sandwich 9.0 with Rush kernel 10 on ARC S. Today I flash kernel for CM 10 with flashtool, as I wanted to flash that ROM.
When I´m tried to strart phone with power button, phone vibrate and nothing else happened, stuck on black screen. I can´t go into CWM, or in to flash mode with back and volume buttons. In Flashtool there is message that device is disconnected. When I tried to start it again, nothnig happens. When I pull of battery and tried to start phone, phone only vibrate, and that´s all.
Can anyone help me?
Is the phone recognized by Windows when you plug it in?
deadman3000 said:
Is the phone recognized by Windows when you plug it in?
Click to expand...
Click to collapse
No
Try switching it on and holding down the button that gets you into flash mode. I think it's the back button but I am sure someone will correct me if I am wrong. The LED on the side where the power socket is should turn blue. if/when it does then plug it back in and see if Windows detects it and if so reflash the kernel (perhaps a different CWM one for the moment).
Or try the above with it already plugged in.
BTW I had something similar happen and Windows would not detect it. I plugged it into another PC/laptop and it detected it. Might also want to give your PC a shutdown/restart if you don't have access to another PC.
Sudenly, I menage to put phone in flash mode with back/volume buttons, and flash another kernel in ftf. Now everything is OK.
After I have this problem I put phone on charger (before that battery was on 40%), thinking that maybe this flashing of kernel drain battery to 0%, that phone couldn´t started.
Thank´s anyway.

Xperia Ion (LT28at) needs URGENT help!

I tried to flash the Generic JB firmware on it yesterday and caused it to completely brick.
Is there an easy way to fix this? My laptop recognizes it as "SEMC Flash Device" but other than that the phone will not turn on, will not charge (no LED), or even reboot while pressing (volume key).
Is my phone busted? Someone please help me restore this, I have no other phone to use, and really need to get this fixed.
Try this
Does your phone Buzz once when you press power+ volume up?
if it does then hold it till it buzzed 3 times
then click this --- > http://forum.xda-developers.com/showthread.php?t=1849170
Envious_Data said:
Does your phone Buzz once when you press power+ volume up?
if it does then hold it till it buzzed 3 times
then click this --- > http://forum.xda-developers.com/showthread.php?t=1849170
Click to expand...
Click to collapse
It doesn't vibrate at all.
Still
Still check the link in the last post and if nothing helps then send your Xperia For repairs
Envious_Data said:
Still check the link in the last post and if nothing helps then send your Xperia For repairs
Click to expand...
Click to collapse
I really wanna keep this "new" situation appointed to this thread (in case this happens to anyone else):
alright I'm gonna start a "HARD RESET ON MY XPERIA ION LT28AT"
- The phone is completely dead, no LED when plugged in.
- Computer recognizes phone as "SEMC flash device"
Jim-X said:
I really wanna keep this "new" situation appointed to this thread (in case this happens to anyone else):
alright I'm gonna start a "HARD RESET ON MY XPERIA ION LT28AT"
- The phone is completely dead, no LED when plugged in.
- Computer recognizes phone as "SEMC flash device"
Click to expand...
Click to collapse
You should really listen to the advice given and read all the stuff in the first two post of the linked thread. All of the answers are there for you. For a L28at the rubber band trick looks like a great option. But you must plug your phone in to your wall charger and leave it alone. If you mess with it before it starts looping it will only take you longer to get it going again.
It happen with my ion also.
Charge your phone upto 15 to 30hrs then you see yellow led,don't plug out wait for green led to come up.then flash your phone with stable firmware.
Sent from my LT28h using xda premium
I already searched everywhere and I'm loosing my hopes. I'm trying to revive a Xperia Ion and this is what I get:
When I plug the phone in the wall charger the red led turns on for some minutes and then turns off for some minutes, then on again, and stays in this loop, no matter how many days I keep it in the wall. I already changed charger and cable.
The same happens when I plug on PC, when the led turns off it is detected as "Somc flash device" in windows device manager and this shows in flashtool:
INFO - Device connected with USB debugging off
INFO - For 2011 devices line, be sure you are not in MTP mode
Nothing changes if I plug in pc with volume + or - pressed, it don't goes into fastboot or flashmode.
I hope you could help me. Thanks

[Q] Help with Sony Xperia SL LT26ii - DON'T TURN ON NOTHING, NO RESPONSE

Hello, my case is as follows:
I have a Sony Xperia SL (LT26ii) and Roote, install CWM Recovery and all this ... What happened was I researching and inventing things that ought not try putting on one rom that i got here on XDA, install it through the recovery and the phone will reboot. Then I began to start the phone with the new ROM but suddenly restart and from that time nothing more was lit with sony logo and not much else happening. It just turn off and turn on the red light when connected to load. I have tried everything, Press the power buttons, camera and volume + and nothing, nothing happens .. Does not connect to the PC, not just restarts, just turn on the red light when charging and turns on occasionally with sony logo but then again the red light ... I want to know what options I have or could do to save my phone!
Thanks in advance, Att. Juan Garrido
Use Flashtool and flash stock ROM...........
Hit THANKS if i help u
Nishant0001 said:
Use Flashtool and flash stock ROM...........
Hit THANKS if i help u
Click to expand...
Click to collapse
the flashtool does not recognize the phone
Start flashtool......switch off your phone.....then connect your data cable to computer and press volume download button while connection it to your phone....green light will be there and now you are in flash mode.....
Do to faulty charging port, i have given it for repair, in the course of repair my battery has got drained.
Now i have put it in charge and the RED led lights up, it charges for some 2 hours and RED led goes off, no indication at all.
Once again, if i remove cable and connect back RED led lights up.
Its been more than 24hours and phone is in charge most time, but it has never turned on.
Please assist me, ? ... Will charging with a dock help ?

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