[Q]Won't start - black display, diode - G2 and Desire Z Q&A, Help & Troubleshooting

Hi,
I've left the phone last night on the USB cabel to charge up and this morning I wasn't able to turn it on.
Diode is blinking, but the phone won't start (display is still black) and won't even get to the recovery.
I've been running almost stock ROM with no CPU overclock or something else, phone has been stable for few weeks.
Any ideas or I have to face the fact, that my beloved "Z" has died?

Well it does start up, but the screen keeps black. Isn't it? It happend to me three times, first two times they said the display was replaced at the HTC service centre, the third time they switched the mainboard. I was lucky, I had warrenty.
But I also read a post somewhere it could be that the screen connector to the mainboard gets lose. If you don't have warrenty you could try to open the phone and see if thats the deal.
Sent from my HTC Desire Z using xda app-developers app

Related

[Q] HTC Desire won't power up

Hello.
I have a SLCD PVT3 HTC Desire
S-OFF, HBOOT 0.93 Data++, InsertCoin 1.08 stable, 32.56.00.32U_5.17.05.23 radio
I was shooting a video with my phone, battery was about 40% when I started, I recorded maybe 5minutes. Then suddenly phone shutdown, I try to reboot, it won't so I suspect it just ran out of battery.
I put it on charger, orange led lights up and I go for a cigarette. Come back 10minutes after and I try to power on, it won't, orange led disappears and nothing happens.
I remove battery, try to boot=no work.
I remove battery, plug in ac charger, phone flashes green and orange led one after another and when I try to power on it won't.
I remove the charger cord and put battery back, try to power it, no work.
I plug in charger cord, orange led comes, I try to power it on, led disappears and phone will not boot.
Then I take charger cord off and remove battery and put battery back, and charger cord back, orange led comes.
I leave it there since it looks like it's charging, an hour or 1½ I come back and there is green led and I try to power on but to no avail.
vol down+power and back+power doesn't work.
So I can't get to fastboot/bootloader/recovery/or boot the phone.
And it doesn't even vibrate when I try to power it.
Is it totally dead?? Help?
Warranty still in place?
Sent from my HTC Desire using Tapatalk
Have you check the battery? the desire does not power up when there is no battery even when on plugged into AC. so it is possible for a faulty battery could make the phone not turn on and not charge.
Yeah, I do have warranty on this thing.
Since the phone won't even power up, is there a way the repair place is gonna find out that the phone is s-off, rooted and has custom rom on it and custom splash screen?
If I could even get the phone to fastboot I could undo all of that but blargh not even that.
Do you really think it would be the battery fault? :S
I don't have a spare battery so I can't try that.
When I connect the charger to the phone while the battery is in, the orange light comes up so it should be charging it.
I don't even have a multimeter to try and see if the battery is dead.
it is possibility that it could be the battery..or maybe even the charging circuitry on the phone. there is no way to say for sure. I am only offering a suggestion.
since you can't even get into the recovery or bootloader. this does not sound like a software issue
lagittaja said:
Yeah, I do have warranty on this thing.
Since the phone won't even power up, is there a way the repair place is gonna find out that the phone is s-off, rooted and has custom rom on it and custom splash screen?
If I could even get the phone to fastboot I could undo all of that but blargh not even that.
Do you really think it would be the battery fault? :S
I don't have a spare battery so I can't try that.
When I connect the charger to the phone while the battery is in, the orange light comes up so it should be charging it.
I don't even have a multimeter to try and see if the battery is dead.
Click to expand...
Click to collapse
Only way is if your friend has desire, or you can buy my new battery, charged only once! Ha
But they probably won't even try and boot it and will probably change it.
Sent from my HTC Desire using Tapatalk
Almost exact same thing happened to me. Desire died for no reason, and it was not the battery. HTC have no way of telling if your phone's rooted if it's dead (or I don't think so anyway), I just sent it off and they repaired it for me under warranty Good luck.
Okay, thanks for your input guys!
I'll be sending it to warranty on wednesday.
Hi all,
I have exactly the similar problem with my HTC Desire.
I do not think so it is a battery problem because when it died it has been already full powered 2 hours ago.
How long would it take to get your phone back from warranty?
Thanks and regards.
lagittaja said:
Okay, thanks for your input guys!
I'll be sending it to warranty on wednesday.
Click to expand...
Click to collapse
Completely forgot about this thread.
SCF Repair fixed my phone under warranty.
Yet again they replaced the mobo
I got the phone back sometime around august 25 or something like that.
Came back as PVT4 :cheers:
Also, after I had it for exactly 2weeks, put it in my pocket accidentally wrong way aka screen not against my thigh->boom slcd broken against table corner..
Shhhhhhhh.. argh.
Sat like 1hr on my ass cursing in my mind and occasionally aloud.
After that, I pulled it together D), inspected the damage and only slcd was broken the digitiser for some miracle was undamaged (huh?) ordered new slcd from uk-hitech, it arrived couple days ago.
Was about to start disassembling it, was staring at the void stickers for few seconds-> bah screw it and screeech scraped them off and continued. Took around 1hr10mins.
And as you can see:
Sent from my HTC Desire using Tapatalk
Hi i have the same problem, i was listening to music when suddenly the phone froze i gave it a minuet to settle but no response, so i pulled the battery and pressed power and it turned on. it got stuck on the htc screen and was stuck their for good 5 minuets, so i pulled the battery again(intending to hard reset from clock work) but this time the phone does not power on at all! only orange led comes when i plug the phone on charge if i press power button the led goes off but the phone does not seem to come on at all. this happened to me when i was abroad few weeks ago, the odd thing was when it happened first time around i left it for like an hour and it turned on like nothing ever happened and worked since untill today. its been good 4 hours since it died =[. its still under warranty but its been s-off will HTC still repair it? did you find out what they repaired on your one ? incase HTC dont repair i can get third party store to repair it but id like to know what the cause is? and by the way the mother board was replaced by HTC before(it died after 2 days when i first bought it, this is the second mother board)

Phone doesn't turn on (100% factory)

Hello, I've been lurking around this forum for awhile and this is my 1st post! I've used the search feature and many other websites for my problems but cannot find anything similar =[.
My phone is 100% factory and the battery energy was around 80% at the time of incident, what happened was I received a text message but didn't check up on my phone till 30minutes later where then I pressed the home button to turn the screen on but the screen didnt power on but the phone's audible volume was working and the other 2 keys next to the home button lit up. I could click around my phone and function everything properly with no visual image to the screen (I even started my music player). I got frustrated so I attempted to soft reset it multiple ways and problem still persisted, I then decided to leave the battery out overnight to see if it would fix things, I did so and the same problem persisted, so I decided to plug it into the original usb wall charger and when I did i left the room, came back 10 minutes later tried turning it on and it doesn't even power up any more. Anyone have any ideas? The phone doesn't even turn on while plugged into the wall charger. (I do remember something about a phone update on my notifications list)
I had dropped the phone 2 months ago and the screen cracked but functioned normally and I'm afraid that I will not be able to claim warranty because they will blame the cracks.
Factory reset the device by booting into recovery.
If the screen will not function in recovery mode, or after boot. ...it's not good.
The digitizer may be toast. ..g
kpjo4 said:
Hello, I've been lurking around this forum for awhile and this is my 1st post! I've used the search feature and many other websites for my problems but cannot find anything similar =[.
My phone is 100% factory and the battery energy was around 80% at the time of incident, what happened was I received a text message but didn't check up on my phone till 30minutes later where then I pressed the home button to turn the screen on but the screen didnt power on but the phone's audible volume was working and the other 2 keys next to the home button lit up. I could click around my phone and function everything properly with no visual image to the screen (I even started my music player). I got frustrated so I attempted to soft reset it multiple ways and problem still persisted, I then decided to leave the battery out overnight to see if it would fix things, I did so and the same problem persisted, so I decided to plug it into the original usb wall charger and when I did i left the room, came back 10 minutes later tried turning it on and it doesn't even power up any more. Anyone have any ideas? The phone doesn't even turn on while plugged into the wall charger. (I do remember something about a phone update on my notifications list)
I had dropped the phone 2 months ago and the screen cracked but functioned normally and I'm afraid that I will not be able to claim warranty because they will blame the cracks.
Click to expand...
Click to collapse
sounds like the drop has caught up to the device. as the post above if it doesnt work in recovery the digitizer is TOAST
why would the digitizer be toast if it logged my screen touches while the screen went dead before not being able to power on? I cannot get into recovery mode mode because the phone will not even turn on =[.
bump... can anyone help?
Sounds like the phone is gone if it won't even show charging or any kind of screen. Is there any flicker or anything?
Sent from my SGH-I317 using xda premium
roughneckboren said:
Sounds like the phone is gone if it won't even show charging or any kind of screen. Is there any flicker or anything?
Sent from my SGH-I317 using xda premium
Click to expand...
Click to collapse
nothing at all =[, do you think samsung will warranty it even with the cracked screen? It was functioning normal for couple of months after i cracked the screen.
kpjo4 said:
nothing at all =[, do you think samsung will warranty it even with the cracked screen? It was functioning normal for couple of months after i cracked the screen.
Click to expand...
Click to collapse
I don't think they will, you're probably gonna have to eat this one.
Sent from my SAMSUNG-SGH-I317 using Tapatalk 2
Agreed. ..
You could try. ..but they will likely reject warranty and offer a repair. ..
Or offer a refurbished device at a reduced price. ..imho...g
If u bought warranty you can eat the cost of deductible. They have open enrollment til May 30th I think. I am not sure what the requirements are.

[Q] HTC One X violently died but I think I might've resurrected it?

Please look into this guys;
Last night, I charged my HOX from 18%-28%, used it for a few minutes and then turned it off (it was still at 28%). I then plugged it into the HTC "black box" usb charger (I've been using the same one since I got the phone like six months ago) but turned on charging after 2 hours - and left it charging for like 6½ hours.
EDIT: My brother actually switched on charging two hours after I switched the phone off. [IT WAS TURNED OFF FOR 2 HOURS]
In the morning, the red LED wasn't on, so I disconnected it and tried turning it on - it didn't work.
I tried holding all three buttons for minutes and all of that, but it still didn't work.
I googled the issue and went through a bunch of threads where the exact same thing happened, and most people said the battery either died permanently or something similar. This one person said he fixed his HOX by using a different charger, apparently the chargers themselves can die.
I plugged my HOX into my mom's Samsung charger, and booted it into bootloader, and selected RECOVERY. After a few minutes and to my orgasmic relief, my phone turned on.
I'm still confused as to what happened.
1) Is there something terribly wrong with my phone's battery now? (When it turned on it was at 1%, whereas I turned it off 6½ hours prior at 28%)
2) My HTC black box charger is obviously not to be used now, right?
3) Is there any problem with using a samsung charger on my HOX from now on? Or should I search for another HTC Black Box Charger?
I'll leave it on charge until it reaches around 60-70% and test it out, and let you know if it's fine. But until then, could you please try answering my questions?
THANKS!
On a side note:
I recently had my HOX repaired at the UK service center under warranty. The phone actually had a bunch of issues; yellow spots on the screen, the ruined wifi antennae thing.. Well, they replaced the screen and display, and replaced the Wifi wiring. When I got it back, it turned out that they forgot to remove a plastic cover from the in-call speaker. Thus I cannot use the phone for phone calls outside of extremely quiet places, unless I use earphones with a mic. I let HTC know this, and they said, "Oh, no problem, just send it back to center"
I reside outside of the UK. I had to send it there with my own money and bring it back with my own money. So now I have to choose between spending another $90 or being able to use my phone for phone calls.
Thanks again, whoever bothers to read this and helps me

[Q] Phone bricked, warranty refused due to custom ROM - please help

Hi folks,
My Z1 Compact has died a few days ago, and I was running Resurrection Remix (CM mod) ROM.
I was playing some music and I put it back on the charger dock with the screen facing backwards, and there was a little chirp coming through the speakers after which the phone was dead.
I figure I must have bricked it by turning it around, I had no idea it could damage the phone.
When connected to the charger it just gave a blinking red light. No sign of life otherwise. Cannot be turned on regardless of key combinations, and does not respond to hard reset button next to the sim card slot.
It's still under warranty so I sent it back for a repair, but the repair center refused it because it has a custom ROM.
Is there any way I can flash the stock ROM when the phone is like this? They're obviously able to reach some part of it because they see the software versions. (they sent me a screenshot)
I had a similar brick two days ago.
Z1c was playing music and suddenly became death. No response to anything, even charging led. I press power + volume up and force reset was done, with blinking led and three vibrations.
But didn't boot.
PC didn't recognize it. Nothing.
Yesterday I connect to wall charger while pressing volume up and it displayed charging status (from 75%) and the It booted.
Now my battery has this status.
Edit: can't upload screenshot. By the way battery staysed at 50% for hours then dropped.
Sent from my D5503 using XDA Free mobile app
Well I think I bricked mine when I put it the wrong way on the charger dock. I was afraid it would have burnt the circuit board, but since the repair centre can see the phone details over USB I guess it must be ok, so my next guess is that the battery is dead.
They're sending it back to me today and I have nothing to lose by trying different things.
The phone doesn't vibrate though, when connected to the charger the light blinks red. It doesn't react to any button being pressed.
paolo-red1 said:
I had a similar brick two days ago.
Z1c was playing music and suddenly became death. No response to anything, even charging led. I press power + volume up and force reset was done, with blinking led and three vibrations.
But didn't boot.
PC didn't recognize it. Nothing.
Yesterday I connect to wall charger while pressing volume up and it displayed charging status (from 75%) and the It booted.
Now my battery has this status.
Edit: can't upload screenshot. By the way battery staysed at 50% for hours then dropped.
Sent from my D5503 using XDA Free mobile app
Click to expand...
Click to collapse
You probably have the battery drop problem that is discussed on the help section...
If you mean this thread here:
http://forum.xda-developers.com/son...ttery-reporting-phone-dying-suddenly-t3095120
Then it's definitely not the same issue.
I cannot switch my phone on, I cannot reset it, and I cannot charge it.
To be honest I'm more interested in getting the custom ROM off it so that I can send it back for repair, if it had stock ROM they would have replaced whatever died.

red light and dead

My phone have a red light when I try turn on. I cant put it in recovery moderno, cant turn on.. nothing... any solution?
That probably means the battery is too discharged to start up the main processor. Leave it charging overnight.
If it eventually has the red light go away but the screen does not come on, check with LG to see if they will repair it under warranty. I've got one currently there with them with a similar issue and is being repaired (or replaced. not sure yet) free of charge. I didn't even buy it, but found it in a dumpster. No proof of purchase needed.
My first one did the same, I sent it back to Amazon, got a full refund and bought a new one.
Hey, Any news about your problem ?
My friend give me his old phone and he has the same behaviour, he blinked red (or orange) for 10 sec and now there is nothing. He doesn't turn on, but on the top i can feel a little heat between the fingerprint and the camera. So there is some power in. On iFixit it seems that at this position, there is the Qualcomm power IC.
He bought the phone more than 2 years so now I think they will be no warranty so what should I do, contact LG to try ?
cheers

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