Guys, I have another white GN2 (brand new). Currently, anyone on the other end cannot hear me on this phone. They hear garbled sound or as others call it, robotic voice.
I have tried rooting it and installed stock rooted rom. That didn't fix the issue though.
Any suggestions? Could it be the radio? Can someone point me on how to replace it, or reinstall the radio?
Thanks
bangsters said:
Guys, I have another white GN2 (brand new). Currently, anyone on the other end cannot hear me on this phone. They hear garbled sound or as others call it, robotic voice.
I have tried rooting it and installed stock rooted rom. That didn't fix the issue though.
Any suggestions? Could it be the radio? Can someone point me on how to replace it, or reinstall the radio?
Thanks
Click to expand...
Click to collapse
Was this before you rooted and installed another ROM? If it came defective from factory why not just return and get a new one... it could be a bad mic (ie. hardware problem) so you might not be able to fix it...
achusaysblessyou said:
Was this before you rooted and installed another ROM? If it came defective from factory why not just return and get a new one... it could be a bad mic (ie. hardware problem) so you might not be able to fix it...
Click to expand...
Click to collapse
Like this when I got it. I thought it could have been a hardware (mic) problem as well. But if I put it on speaker phone, the other party all of a sudden can hear me. So hardware has to be ok.
Last option would be to return, but I"m trying to avoid that.
Turn off the Autotune feature... JK I would root, backup, and factory reset to make sure it wasn't something installed. If you still have issues try to exchange.
one80oneday said:
Turn off the Autotune feature... JK I would root, backup, and factory reset to make sure it wasn't something installed. If you still have issues try to exchange.
Click to expand...
Click to collapse
thanks. looks like it's a bad mic. i have tried speaking the address in google navigation and it doesn't even register. even in s-voice it doesn't register anything i say.
so i called tmobile and a replacement is being sent overnight. now how do I unroot this bad boy so I can return it without issues??
I had this same problem, but mine was not fixed by putting it on speaker phone. The only way to fix it was to end and call that person again.
---------- Post added at 11:05 PM ---------- Previous post was at 11:00 PM ----------
Have you ever pulled the battery while the phone was on?
lt23 said:
I had this same problem, but mine was not fixed by putting it on speaker phone. The only way to fix it was to end and call that person again.
---------- Post added at 11:05 PM ---------- Previous post was at 11:00 PM ----------
Have you ever pulled the battery while the phone was on?
Click to expand...
Click to collapse
nothing i do now works.... so i'm just waiting for the replacement to come in. I bought 4 GN2s and sadly this is the only one with that issue....
on side note, white note 2 or the titanium grey one? The defective is white and the one I'm currently using is titanium grey? and I'm a male not female.... not sure if I'll take the white one and give the grey to my brother, or keep this and give the white to him.
Related
So i bricked my phone. I know that it can not be fixed anymore but luckily i have insurance. I'm going to a sprint repair shop to get my phone replaced but what exactly should i tell them what happened ? If i tell them i was running a custom rom i know most likely they will not replace it.
19fonzy said:
So i bricked my phone. I know that it can not be fixed anymore but luckily i have insurance. I'm going to a sprint repair shop to get my phone replaced but what exactly should i tell them what happened ? If i tell them i was running a custom rom i know most likely they will not replace it.
Click to expand...
Click to collapse
Tell them you got an OTA update and when it rebooted it would no longer power on or it started getting really hot so you turned it off and then it would no longer go on.
---------- Post added at 06:56 PM ---------- Previous post was at 06:55 PM ----------
Do NOT tell them you rooted or flashed custom roms or they will laugh and kick you out of the store.
I've seen a post saying that Sprint and Insurance company are the separate entities. So, if the phone is covered by insurance, it doesn't matter how you break the phone.
If I were you, I would call Sprint instead of visiting Sprint to claim the new phone covered by insurance. You can just say whatever you want, something like it's not turned on suddenly. If you phone is really bricked then there would be no way to check your phone from Sprint side....
Good Luck!
Another thought! - the easiest way would be - just throwing away or break your phone. That's it. Just report them you lost your phone!
My micro USB port on my phone has been slowly getting loose, now when I plug it into my laptop I get "USB device not recognized ". I found a thread on buying another one and replacing it, but the eBay link is dead. My stepdad has an old HTC Droid Incredible. I was wondering if its possible to swap them out or if I would have to get my phone replaced
Sent from my Incredible 2 using xda app-developers app
JehC said:
My micro USB port on my phone has been slowly getting loose, now when I plug it into my laptop I get "USB device not recognized ". I found a thread on buying another one and replacing it, but the eBay link is dead. My stepdad has an old HTC Droid Incredible. I was wondering if its possible to swap them out or if I would have to get my phone replaced
Sent from my Incredible 2 using xda app-developers app
Click to expand...
Click to collapse
Does it charge on the wall charger?
If your phone is under warranty get the whole thing replaced. There are a few sites that sell the part if its not anymore. Look for Incredible 2 or S the part is identical. I have replaced mine its not difficult. I found a video on youtube that showed the whole process. BTW the part is like 5-10 and look for a tool kit if you dont have tiny torx drivers.
im not under warrenty i believe. but i'll try to get it replaced.
yeah i can get it to charge, the problem is i JUST rooted/s-Off'ed my phone and now i can't flash a stock rom over to return it to verizon lol. if it gets worse i'll figure something out. i'll start looking for spare parts
JehC said:
im not under warrenty i believe. but i'll try to get it replaced.
yeah i can get it to charge, the problem is i JUST rooted/s-Off'ed my phone and now i can't flash a stock rom over to return it to verizon lol. if it gets worse i'll figure something out. i'll start looking for spare parts
Click to expand...
Click to collapse
lol... are u good with a soldering iron?
i just did one for a Samsung Galaxy (it was the StraightTalk one). I definitely don't recommend something this ridiculously tough... a 7 wire USB plug! Unfortunately, one of the pads came off and it was a loss...
alright, i went up to verizon and they're sending me a new one for free. the thing is i gotta send my old phone back.
i'm rooted with s-off running cm7, should i restore my nandroid back up of sense 2.1/android 2.3.3 then update back to 2.3.4, do you think they'll notice i rooted it?
JehC said:
alright, i went up to verizon and they're sending me a new one for free. the thing is i gotta send my old phone back.
i'm rooted with s-off running cm7, should i restore my nandroid back up of sense 2.1/android 2.3.3 then update back to 2.3.4, do you think they'll notice i rooted it?
Click to expand...
Click to collapse
Follow the guide to getting back to S-ON.
Sent from my Incredible 2 using Tapatalk 2
After All that trouble to downgrading I gotta do this crap again lol.
sent from my condemned vivow using Tapatalk
agapedisciple said:
lol... are u good with a soldering iron?
i just did one for a Samsung Galaxy (it was the StraightTalk one). I definitely don't recommend something this ridiculously tough... a 7 wire USB plug! Unfortunately, one of the pads came off and it was a loss...
Click to expand...
Click to collapse
No soldiering required to replace the charge port I've done it to 3 dinc2 and its just a ribbon cable and the part is only 8 bucks on eBay its really simple if you have the right size tools
Sent from my Incredible 2 using xda app-developers app
prototype7 said:
Follow the guide to getting back to S-ON.
Sent from my Incredible 2 using Tapatalk 2
Click to expand...
Click to collapse
i can't find a guide with good links for froyo/GB and i got my replacement phone today, and I have to send it back within 5 days or i get charged full retail..now i'm getting a bit nervous lol
http://forum.xda-developers.com/showthread.php?t=1599767
Download with new phone, move to root of sd card, than put sd in other pgobe and apply through bootloader Ive used it 3 times and works great.
is there a mirror for this anywhere? server's having erratic download speeds.
http://www.4shared.com/zip/psGBUT1b/All_Stock_PG32IMG.html?refurl=d1url
This mirror works. Just tested it
---------- Post added at 07:08 PM ---------- Previous post was at 07:06 PM ----------
Make sure to rename to PG32IMG.zip. double check name to make sure.
alright just installed it, i'm still s-OFF though.
is that ok?
also, i'm bootlooping. fixes? or should i just not worry about it lol
JehC said:
alright just installed it, i'm still s-OFF though.
is that ok?
also, i'm bootlooping. fixes? or should i just not worry about it lol
Click to expand...
Click to collapse
It does not.touch s-off, ive turned 3 of them in with no problems, and along with the other 1000 that used that method.
Bootlooping? You shouldn't be. Did you wipe data/dalvik/ factory reset. It.should boot right up. To setup screen than pull battery and send In
---------- Post added at 11:39 PM ---------- Previous post was at 11:38 PM ----------
Did it go all of the way through the process? Should've been a kist of things that it done on screen during process
sk842018 said:
It does not.touch s-off, ive turned 3 of them in with no problems, and along with the other 1000 that used that method.
Bootlooping? You shouldn't be. Did you wipe data/dalvik/ factory reset. It.should boot right up. To setup screen than pull battery and send In
---------- Post added at 11:39 PM ---------- Previous post was at 11:38 PM ----------
Did it go all of the way through the process? Should've been a kist of things that it done on screen during process
Click to expand...
Click to collapse
yeah i fixed the bootlooping. and alright, sounds good to me
My charge port is so bad I pretty much have to hold the plug to make it charge so looks like I'm ordering parts from eBay tonight , while Im at it I might replace the front speaker too , anyone know if the speaker connections are soldered ? I'd take mine apart but don't have a torx atm.hopefully I can fix it cuz I really don't want a different phone
vivow? More like vivWOW
JehC said:
i can't find a guide with good links for froyo/GB and i got my replacement phone today, and I have to send it back within 5 days or i get charged full retail..now i'm getting a bit nervous lol
Click to expand...
Click to collapse
I've returned a couple with stock ROM and one with cm7 still on it (all were S off) with no problems I wouldn't worry.
Sent from my Incredible 2 using xda app-developers app
JehC said:
im not under warrenty i believe. but i'll try to get it replaced.
yeah i can get it to charge, the problem is i JUST rooted/s-Off'ed my phone and now i can't flash a stock rom over to return it to verizon lol. if it gets worse i'll figure something out. i'll start looking for spare parts
Click to expand...
Click to collapse
I couldn't S-On my phone because my port was dead. I took it to Best Buy (where I bought it and pay for Geek Squad BTP); they took it and ordered me a new one which arrived two days later. SO far I haven't heard anything about it. Maybe since the issue was the charging port and not the software itself, they didn't care? IDK...
What a piece of sh1t this phone is. Can HTC even make a phone that lasts more than a year without falling apart? Luckily, I'm getting only my second inc2 on Friday. Can't wait to see what is wrong with this refurb beaut.
Help me i can't turn on wifi neither bluetooth.
It's on stock & unrooted.
Reflash the phone with custom rom nd chk ur phone details buy using *#×#4636#×#× wether wifi n bluetooth correctly configured
Sent from my SM-N920P using XDA-Developers mobile app
montykhokhar said:
Reflash the phone with custom rom nd chk ur phone details buy using *#×#4636#×#× wether wifi n bluetooth correctly configured
Sent from my SM-N920P using XDA-Developers mobile app
Click to expand...
Click to collapse
It's actually my father mobile.i don't want to flash any custom rom.and their is no stock good rom for this mobile.code is work bt wifi config is not work.
plz suggest me another trick.
Automatically fixed!
Probem occur again.
May problem with antena or ic
Sent from my SM-N920P using XDA-Developers mobile app
montykhokhar said:
May problem with antena or ic
Sent from my SM-N920P using XDA-Developers mobile app
Click to expand...
Click to collapse
I have this problem too, actully wifi and blutooth become very weak and i must go to near the modem and blutooth become very weak too...
and i didnt any invasive work on my phone... is this a softwere problem? or hardwere?
I'm in stock rom and lock bootloader...
To solve this Recently i flashed phone and wifi and blu problem was'nt fix, i think this is a hardwere problem but why this happen???
I have been dealing with this problem for a few weeks ago. I also noted that I can't turn fm radio on. I reset my phone and now I also can't see the 9 dots icon with takes me to app list. I'm using stock rom I didn't install bootloader, scoff and none of these advanced stuff.
knock at the area right below the rear camera. i fixed by this physical way...
bad news
Marcos Paulo said:
I have been dealing with this problem for a few weeks ago. I also noted that I can't turn fm radio on. I reset my phone and now I also can't see the 9 dots icon with takes me to app list. I'm using stock rom I didn't install bootloader, scoff and none of these advanced stuff.
Click to expand...
Click to collapse
bad news.
I have this same problem a few months, according to a person specialized in htc, all the devices of the one line are having serious problems of hardwere, where a part responsible for the signal power fails by oxidation of the solder causing the problem, becomes unviable The repair due to the risk of resolda of the plate cause a general failure in the device, the chances are 50% of success. The low chance of success is related to the type of solder used, being able to use the resolda to damage the plate of low thermal resistance. Sorry for the bad english of google.
IT WORKS
t88510 said:
knock at the area right below the rear camera. i fixed by this physical way...
Click to expand...
Click to collapse
thanks man it worked wonders for my phone.
I've same problem too, I rooted my device using king root, and tried many solutions still it won't turn on,, help me anyone
same issue, must be due to age of the phone
stevepavesi said:
bad news.
I have this same problem a few months, according to a person specialized in htc, all the devices of the one line are having serious problems of hardwere, where a part responsible for the signal power fails by oxidation of the solder causing the problem, becomes unviable The repair due to the risk of resolda of the plate cause a general failure in the device, the chances are 50% of success. The low chance of success is related to the type of solder used, being able to use the resolda to damage the plate of low thermal resistance. Sorry for the bad english of google.
Click to expand...
Click to collapse
I also felt that its an issue due to age. And now you have given the most probable cause. Thanks!
I am facing the same problem, resetted it, flashed it , neither thing works
Its so bad, a device is showing its age!
t88510 said:
knock at the area right below the rear camera. i fixed by this physical way...
Click to expand...
Click to collapse
man it worked like magic :good:
Wow! That's great. That worked!
t88510 said:
knock at the area right below the rear camera. i fixed by this physical way...
Click to expand...
Click to collapse
My HTC One E9+ started giving this problem from last night. Two knocks, it is working fine! Great man!:victory:
Thanks to XDA!
After almost year and a half of normal use I got the same problems.
t88510 said:
knock at the area right below the rear camera. i fixed by this physical way...
Click to expand...
Click to collapse
You've got to be kidding me! *_*
uiroh said:
thanks man it worked wonders for my phone.
Click to expand...
Click to collapse
Yep, this method actually works. What the hell...
Now wifi, bluetooth and gps are working as it should be.
This saved me from buying new phone so I`m really thankfull. :highfive:
t88510 said:
knock at the area right below the rear camera. i fixed by this physical way...
Click to expand...
Click to collapse
Worked like a magic. At 1st it was only wifi was not working.. but after I've done some research i found out that Bluetooth and also fm radio too not working.
Knocking below cam worked. Thanks very much.
Btw.. one more question.. my rear cam don't focus. Its all blury.. any suggestions?
sagor1 said:
Help me i can't turn on wifi neither bluetooth.
It's on stock & unrooted.
Click to expand...
Click to collapse
First Open your backcover on your phone
Knock on your back camera
Again it will be work.
---------- Post added at 08:16 PM ---------- Previous post was at 07:58 PM ----------
sagor1 said:
Help me i can't turn on wifi neither bluetooth.
It's on stock & unrooted.
Click to expand...
Click to collapse
Remove your back cover of your phone
Knock 5 time down side on back camera
Again it will be 100% working
Plz like or comment
---------- Post added at 08:21 PM ---------- Previous post was at 08:16 PM ----------
sagor1 said:
Help me i can't turn on wifi neither bluetooth.
It's on stock & unrooted.
Click to expand...
Click to collapse
Knock 5 times below on rear camera
Jmamp897 said:
First Open your backcover on your phone
Knock on your back camera
Again it will be work.
---------- Post added at 08:16 PM ---------- Previous post was at 07:58 PM ----------
Remove your back cover of your phone
Knock 5 time down side on back camera
Again it will be 100% working
Plz like or comment
---------- Post added at 08:21 PM ---------- Previous post was at 08:16 PM ----------
Knock 5 times below on rear camera
Click to expand...
Click to collapse
It's very old thread.
Sold this phone years ago.
This actually worked
t88510 said:
knock at the area right below the rear camera. i fixed by this physical way...
Click to expand...
Click to collapse
I tried this out of desperation. haha. and alas! it worked! thanks!!
The phone speakers make a crackling popping noise periodically... i cant figure out what exactly triggers it and i dont think its necesarily just at high volume. The one way i know how to reproduce this every time is to run antutu benchmark and try to turn the volume all the way down and all the way up while the first video benchmark (i think its called maroon) is running. the speakers will crackle through several of the adjustements.
Anyone else experiencing this? Do you think this is a software issue or a factory defect? I could listen to music for a halfhour straight and not have an issue as long as im not doing anything else with the device which makes me think its more of a software issue when volume is being adjusted or other operation where the volume is being toggled (i.e it has also happened while receiving a notification where the first milliseconds of the notification alert will play and then it will "crackle-out")
I did a complete factory reset and booted total stock and still had the issue so its not root or any modification related.
Hey, i have the same problem! Did you contact the support?
CBlues said:
Hey, i have the same problem! Did you contact the support?
Click to expand...
Click to collapse
I contacted support and the tech said they didn't get any other reports of this happening and said it might be a hardware issue but then they forwarded me to Verizon to get a replacement phone... then Verizon told me it's not a hardware problem it's a software problem so I can't get a replacement. I am convinced that it is a software problem because of the symptoms of otherwise normally working speakers but at the same time I am very surprised that there aren't tons of other people bringing this up. I am also not sure where to report this bug to google
diabl0w said:
The phone speakers make a crackling popping noise periodically... i cant figure out what exactly triggers it and i dont think its necesarily just at high volume. The one way i know how to reproduce this every time is to run antutu benchmark and try to turn the volume all the way down and all the way up while the first video benchmark (i think its called maroon) is running. the speakers will crackle through several of the adjustements.
Anyone else experiencing this? Do you think this is a software issue or a factory defect? I could listen to music for a halfhour straight and not have an issue as long as im not doing anything else with the device which makes me think its more of a software issue when volume is being adjusted or other operation where the volume is being toggled (i.e it has also happened while receiving a notification where the first milliseconds of the notification alert will play and then it will "crackle-out")
I did a complete factory reset and booted total stock and still had the issue so its not root or any modification related.
Click to expand...
Click to collapse
Actually I have heard of this... Its in the forums somewhere...
Tell VZW to STFU and send you a new one. :angel:
I've been experiencing a similar issue. Pixel XL 128GB.
I notice sporadic stuttering in the video and audio whenever playing videos, either through YouTube or Chrome. I don't really notice it anywhere else, which leads me to believe it's a software issue. Potentially a bug in the video decoders. I haven't contacted Google support yet.
I had the same exact problem with my Verizon one, it happened twice in a week of owning it, it bothered me so I ended up returning it, back to my s7e!
---------- Post added at 04:37 PM ---------- Previous post was at 04:35 PM ----------
When it first started happening to me I couldn't find any others talking about the issue so I thought I was alone lol
My 32gb XL has been doing it too. I generally use bluetooth headphones, so it's not a big deal, but it is certainly something I've noticed when trying to use the in-phone speaker.
diabl0w said:
I contacted support and the tech said they didn't get any other reports of this happening and said it might be a hardware issue but then they forwarded me to Verizon to get a replacement phone... then Verizon told me it's not a hardware problem it's a software problem so I can't get a replacement. I am convinced that it is a software problem because of the symptoms of otherwise normally working speakers but at the same time I am very surprised that there aren't tons of other people bringing this up. I am also not sure where to report this bug to google
Click to expand...
Click to collapse
Obviously they are lying! See my post from 11/11/2016!http://forum.xda-developers.com/showpost.php?p=69576560&postcount=109
Scott said:
Actually I have heard of this... Its in the forums somewhere...
Tell VZW to STFU and send you a new one. :angel:
Click to expand...
Click to collapse
That would be me:silly:
Scott said:
Actually I have heard of this... Its in the forums somewhere...
Tell VZW to STFU and send you a new one. :angel:
Click to expand...
Click to collapse
ringochan said:
Obviously they are lying! See my post from 11/11/2016!http://forum.xda-developers.com/showpost.php?p=69576560&postcount=109
:
Click to expand...
Click to collapse
Thanks guys, so I contacted Verizon and they had the nerve to tell me that they would replace it but only with a "like new" device. What a joke. So basically they told me well **** you and that sucks that we sent you a broken phone so here's somebody else's old broken one. such a slap to the face.
I didn't have the time to sit an argue so I will have to either call back another time or go to a store
I'm contacting support about this now. I only notice it when I'm using my Daydream View headset though. But does anyone know if it's safe to perform a factory data reset if I'm rooted with custom kernel?
Sent from my Pixel XL using Tapatalk
I have the same issue. Here is where I posted about it.
http://forum.xda-developers.com/pixel-xl/help/pixel-xl-speaker-issue-t3483952/page3
I contacted Google. They want me to send my phone back and after they got it they will send me a replacement...
Being on Verizon I am also afraid that I'll get shipped a phone with a locked bootloader, I am still trying to figure out how I wanna handle this
Same here. Sending back for a new one.
diabl0w said:
Being on Verizon I am also afraid that I'll get shipped a phone with a locked bootloader, I am still trying to figure out how I wanna handle this
Click to expand...
Click to collapse
You can send you phone back to the Google store if you speak to the right person. But you will have to send it then they will send you another. But beware they are already sending used phones as replacements just as Verizon is. Many have returned their device for many different reasons. This is a nice phone and we all like Google but this phone has the worst customer service I've ever seen displayed versus a nexus. Google will actually argue with you to assure you there's nothing wrong with your phone even though you have it in your hand and know there's something wrong. And in all honesty every phone should be recalled because of the lens flare if the camera. That's a major issue noteworthy if a recall. Google doesn't want scar of their first all Google phone to tarnish their image and branding. I spoke to Google cs and the rep was totally real and honest starting that the camera has caused many phones to be replaced knowing all of them have the same camera issue. He said they've replaced do many phones that it had caused a delay of others getting their phones. Google actually has phones that are new put aside for replacing defective phones and they've used all of their stock as replacements. Hence the reason after two months they are already sending out used replacements.
I think I am going to take it to a Verizon store tomorrow because the process of showing them the issue will be a lot easier and maybe they have older phones in stock that don't have locked bootloader
Greetings,
Today I have received my replacement Samsung S9+ from Vodafone (old one had a big scratch on the screen although it was new and sealed) only to realise that this one might also be faulty.
The speakers have an extremely distorted/crackling sound, regardless of what sound it plays (Ringtone, alarm, YouTube, Spotify etc).
Now comes the weird part...
When I leave the phone on its own for basically 10-15 minutes, it turns to normal. After some usage of 10-15 minutes, it goes back to distorted/crackled state.
Another thing is that when I checked the hardware information through two different applications (Samsung Phone INFO and SamMobile Device Info), the sound chip/card section seems empty.
Things I have tried: Start in safe mode, factory reset.
The software is also up to date.
I would appreciate any help. Thank you in advance.
Definitely seems like an electrical problem in the phone. The electronics are definitely changing power usage between "at rest" and "active" modes so it doesn't seem completely surprising that letting the phone rest for awhile would allow capacitors to drain some of their excess charge.
In any case, I'd hope if you can demo this defect to your carrier at their store, you should be able to get a 3rd, and hopefully final, new/refurb (ugh) phone out of this mess. Just really bad luck in your case
I think it's best for you to take back the phone or take it to a phone repair service. This seems like a hardware issues which needs to be fixed.
exactly same issue
im having exactly the same issue .... i just switched from iphone 7 to galaxy s9 plus but this issu is so annoying that i regret on my decision...... i just wasted my money....
sometimes the speakers are so good but after 10 or 5 minutes it gose worse i cant even explain .....
please help if there's any fixx ..... I'm broke and disappointed by samsung ......
RossTeagan said:
I think it's best for you to take back the phone or take it to a phone repair service. This seems like a hardware issues which needs to be fixed.
Click to expand...
Click to collapse
No way should he take it to a repair place if he's within his return limit. Return it again.
---------- Post added at 03:34 PM ---------- Previous post was at 03:32 PM ----------
kiss24hours said:
im having exactly the same issue .... i just switched from iphone 7 to galaxy s9 plus but this issu is so annoying that i regret on my decision...... i just wasted my money....
sometimes the speakers are so good but after 10 or 5 minutes it gose worse i cant even explain .....
please help if there's any fixx ..... I'm broke and disappointed by samsung ......
Click to expand...
Click to collapse
If you just got it from a retailer, return it to the store and get another. If not, call Samsung. This is not something that's supposed to be happening.
ohhhh thankyou thanky for replying.... actually these phones are too much expensive in our country so i asked my friend who lived in dubai to buy me one, thats how i bought it so, i just wanned to know if it can be fixed by software because sometimes i get very loud and clear sound ...... if its a hardware problem then im done with samsung ...... but thank you so much for replying