can't connect phone to computer - AT&T, Rogers, Bell, Telus Samsung Galaxy S III

even after updating to 4.1.1, i still can't connect this thing to my computer, could it be a usb problem?
it endlessly says 'connecting' on kies, and other times it'll say 'hardware id missing'. then other times the drivers all install correctly and states the the device is ready for use, but on my phone a notice comes up titled 'Attention', stating that there isn't any software on my computer that can recognize the device. sometimes it HAS WORKED on ics, but no luck so far after my recent update.
what's wrong? it's been like this since the moment i've purchased the phone, but the 'Attention' notice was new after I updated to jb.
edit:
the attention notice says:
"Unable to find software on your PC that can recognise this device. Service pack 3, Windows Media Player, version 10 or higher, for Windows XP or Android File Transfer for Mac OS must be installed.
You can download and install PC Kies from (URL) in order to sync data with your device, back up data, and upgrade your device. (Windows and MAc OS are supported)."
im running windows 7. also, i think the hardware ID missing notice is linked to the attention notice.

Search Google for Samsung Galaxy s III drivers (sorry don't have a link) nd try from there.
Sent from my SGH-T999 using xda premium

Uninstall kies completely and download a fresh install and go from there.

Mtp error fix
I found a solution and you do not need to do a factory reset.
1. Uninstall Kies and Samsung USB Drivers
2. Go to My Computer Properties -- Device Manager -- Look For Any Android or Samsung devices.
3. Right click and select Uninstall.
4. Check "Uninstall drivers..." option.
5. After uninstalling, plug in the phone. It should work now.
Worked for me. Hope it works for you guys as well.

Related

LTE Nexus Waiting for Device error

I'm going crazy here. I'm good with all this type of stuff but nothing is working. I want to return my phone to stock so I can exchange it for a new one at verizon. I keep getting the waiting for device error in fastboot. I had this problem a lot with trying to unlock it too. I'm not sure how I ever got it to work. I've downloaded and installed the drivers multiple times and still nothing. Can someone help me figure out what I'm doing wrong please?
I'm using windows 7 64bit. The drivers aren't right in device manager.
The drivers are fishy in windows 7 64bit. Download PDA net to your computer. It will install drivers correctly. Sounds weird but it works.
Sent from my Galaxy Nexus using xda premium
I've certainly noticed that they are pretty messed up on Windows 7. Unfortunately I've already done that and it still doesn't work.
Reboot your computer and plug the phone in and let the drivers try to install automatically, worked for me.
So I installed the driver a different way and it worked fine this time. I'm not really sure why I never tried that way before or why that way worked differently but it did! Thanks for the suggestions.
In what way did you install it? I'm having the same problem and it would be nice for search purposes.
i had issues with drivers on win7 64x, first, it would take for ever once the phone was plugged in, for windows to initially auto-install the drivers (after installing the ones from samsung)....a very long time. but, even after 3/4 of it installed correctly, i hadn't noticed that the Android 1.0 drivers didn't install at all. If you goto control panel->system->device manager, see if there is an alert next to 'Android', if so, open it, choose to manually install the drivers, but don't select a location on your hd, use the list of available drivers already on the computer, find 'samsung', and select the drivers that come up (again, had to download samsung drivers from their site and install that First)
this fixed the issue for me. and nothing like a good ol' reboot too to fix random windows issues : )
cancerouspete said:
i had issues with drivers on win7 64x, first, it would take for ever once the phone was plugged in, for windows to initially auto-install the drivers (after installing the ones from samsung)....a very long time. but, even after 3/4 of it installed correctly, i hadn't noticed that the Android 1.0 drivers didn't install at all. If you goto control panel->system->device manager, see if there is an alert next to 'Android', if so, open it, choose to manually install the drivers, but don't select a location on your hd, use the list of available drivers already on the computer, find 'samsung', and select the drivers that come up (again, had to download samsung drivers from their site and install that First)
this fixed the issue for me. and nothing like a good ol' reboot too to fix random windows issues : )
Click to expand...
Click to collapse
That is also what I did that finally worked.
cancerouspete said:
i had issues with drivers on win7 64x, first, it would take for ever once the phone was plugged in, for windows to initially auto-install the drivers (after installing the ones from samsung)....a very long time. but, even after 3/4 of it installed correctly, i hadn't noticed that the Android 1.0 drivers didn't install at all. If you goto control panel->system->device manager, see if there is an alert next to 'Android', if so, open it, choose to manually install the drivers, but don't select a location on your hd, use the list of available drivers already on the computer, find 'samsung', and select the drivers that come up (again, had to download samsung drivers from their site and install that First)
this fixed the issue for me. and nothing like a good ol' reboot too to fix random windows issues : )
Click to expand...
Click to collapse
thank you!

"Hardware ID doesn't match" error when plugging phone in

Okay, this is the second time this error has popped up and it's starting to get on my nerves. Anytime I plug my phone into ANY USB port, and this is counting both 2.0 and 3.0 ports, I get the error bubble: Hardware ID Missing. Windows cannot identify the device plugged into the SAMSUNG Mobile USB Composite Device." Honestly, this is beyond irritating.
For one, I am not going to reinstall Windows 7. That's too much hassle for this. Second, ever since someone plugged their Droid into my USB cable so they could charge up their phone, this message started appearing. I tried to reinstall drivers (Samsung driver exe said it couldn't install), uninstall, disable, etc etc, but finally managed to get the damn computer to read it when I stuck it in the 3.0 USB port. Now, just 10 minutes ago, I plug the phone in, I get that error, on a 3.0 USB port.
So, now I have no idea what is going on, nor how to fix it. I've tried searching, but there are no answers. Or, the possible "solutions" don't even work even remotely close.
I could really use some help on this. And, again, please do not mention "Reinstall Windows". That's just too much of a hassle and I'm not going to do that.
You may not want to try this either but try a system restore
Sent from my SPH-L710...if some one helps you press the thanks button
Volknochi said:
Okay, this is the second time this error has popped up and it's starting to get on my nerves. Anytime I plug my phone into ANY USB port, and this is counting both 2.0 and 3.0 ports, I get the error bubble: Hardware ID Missing. Windows cannot identify the device plugged into the SAMSUNG Mobile USB Composite Device." Honestly, this is beyond irritating.
For one, I am not going to reinstall Windows 7. That's too much hassle for this. Second, ever since someone plugged their Droid into my USB cable so they could charge up their phone, this message started appearing. I tried to reinstall drivers (Samsung driver exe said it couldn't install), uninstall, disable, etc etc, but finally managed to get the damn computer to read it when I stuck it in the 3.0 USB port. Now, just 10 minutes ago, I plug the phone in, I get that error, on a 3.0 USB port.
So, now I have no idea what is going on, nor how to fix it. I've tried searching, but there are no answers. Or, the possible "solutions" don't even work even remotely close.
I could really use some help on this. And, again, please do not mention "Reinstall Windows". That's just too much of a hassle and I'm not going to do that.
Click to expand...
Click to collapse
I had the same issue what ended up fixing it for me was watching when I plugged the phone in after a clean driver install and stopping Windows from downloading and installing an updated driver. Dont know if its the same for you but that fixed it for me. I was really frustrated by it and found no help either.
probably an easy fix
definitely don't need to reinstall windows or do a restore. But just to be sure, you don't have kies installed right? Seems to cause problems.if there's no kies installed, go into the device manager and find your phone whatever it's listed as right click and uninstall. Check the little box that says, "delete the driver software for this device". do this for any devices relating to yours. Including the stuff under modems,ports,USB controllers.and tick that box that delete driver software for this device every time you uninstall something. Now, not saying it's necessary but wouldnt hurt, reboot the pc. Then with your phone unplugged, reinstall the Samsung drivers for the phone. Now to make sure windows doesn't DL its own drivers,disconnect from the internet and plug the phone back in. Should be all good.
I won't do a system restore, that won't do anything. Not to mention it would erase some programs that were installed (not related to phone). So, not doing that. Also, my computer will not automatically update any drivers or any thing else, as I have it set to manual mode.
And, I do not have Kies installed. It never worked for me properly, when it came to driver installation. I've done the "go into device manager" bit many times before, it still likes to play the "Hardware ID doesn't match" card. Drivers won't install either. I don't know what it is, but damn this is the most stubborn thing I've ever encountered.
i've post this in other forums today. what i do to get it working is i toggle USB debugging and try it out, then start toggling the ptp and mtp until it works. the combo that works for me is turn on debug, plug in computer, unplug, turn off debug, plug in. if it doesnt work then i toggle back and forth MTP and PTP. 5 tries at most, for me. Also, i did a nandroid back to my oem ICS that was 2 weeks old and just rooted. the problem is worse there. i'm using freegsmr6 with trinity kernel on Tmo. hope it helps.
Ditto
Yeah that whole "Hardware ID missing" was an irritating situation. This is what I recommend as far as making it work.
1. Plug in.
2. When you get the error message, I think its because of a conflict with the ADB interface. Go to Settings, Developer Options, and check off USB Debugging.
3. Plug in once again and it should work. If not, try toggling between Camera and MTP.
I have Windows 7 Ultimate and it works fine for me
I always get that error as well with my SGS 3. I have to reinstall Kies everytime it does that which is annoying.. ANyone has a permanent solution about this?
Fix for me was...
1-plug in phone. Get the hardware ID message. Leave phone plugged in.
2- open device manager. Click on. Android Phone and Uninstall Samsung Android ADB Interface. Also check the "delete software driver" when the dialog box shows.
3-still in device manager. Scroll down to Universal Serial Bus Controllers. Uninstall Samsung Mobile USB Composite Device.
4-unplug phone.
5-reboot pc.
6-install SAMSUNG USB drivers from their site or from here
http://www.epiccm.org/2012/06/cwm-recovery-on-all-sgs3-lte-variants.html?m=1
7-reboot or not. Plug in phone.
This worked for me and no issues for the last 6 days. YMMV..
this works!
stevounit said:
yeah that whole "hardware id missing" was an irritating situation. This is what i recommend as far as making it work.
1. Plug in.
2. When you get the error message, i think its because of a conflict with the adb interface. Go to settings, developer options, and check off usb debugging.
3. Plug in once again and it should work. If not, try toggling between camera and mtp.
I have windows 7 ultimate and it works fine for me :d
Click to expand...
Click to collapse
But why this problem now out of nowhere when everything worked fine before.
Sent from my SPH-L710 using xda app-developers app
Hardware ID missing - SOLVED!!
1. Uninstall any previous instance of Kies/USB driver
2. Download the latest Kies, specific to your S3.
3. Download Samsung USB drivers 1.4.6.0 (I've tried newer versions but they all failed)
4. REBOOT
5. Disconnect from internet (VERY IMPORTANT!!! - forcing Windows to install local drivers ONLY)
6. With the phone disconnected, install Kies + USB drivers downloaded in steps 2,3
7. Connect the phone and let Windows install the drivers.
8. Reestablish the internet connection.
I've done just that, I've connected my S3 to the PC several times, I've also rebooted twice and I've never seen that stupid message again - while of course everything works as expected.
:good::good:4 days later, several times rebooted (phone and PC), several connections with Kies and I have NEVER seen that error again - it works!!
UPDATE!! (Oct.11.2012)
After a few Kies updates and going through various ROM's:
- the procedure listed above works 100% but a few steps are just not needed (redundant) - see bellow
- the problem is mostly caused by Windows "forcefully" trying to install its own drivers, rather than allowing Samsung's suggested.
- Samsung's fault is providing "updated" drivers that don't always work (hence, use the suggested 1.4.6.0 drivers)
- Following EVERY Kies update, DISCONNECT from internet before plugging your phone (otherwise you'll have to go through this, AGAIN).
Some suggested here that plugging the phone into a different USB port (without disconnecting from internet) would be the culprit - which happens to be true, but as a mere effect, not the cause: every time an unknown device is plugged into a different USB port, Windows is trying to download/install the appropriate drivers if it doesn't recognize the hardware - and there you are again.
So, the simplified procedure becomes:
1. Not needed - leave Kies installed, as is - no harm at all
2. N/A
3. YES
4. Not (always) required
5. MUST
6. MUST
7. MUST
8. Yes
Furthermore, if still interested in connecting your I747(M) as UMS (USB mass storage) the solution presented here works. I tested it myself - read my comment on this post for the very few existing hiccups.
- while installing the USB mass storage device drivers you don't have to disconnect from the internet
Install Drivers
Have you tried just installing the drivers directly from Samsung? That is all I did when I had problems and it worked.
tyler1037 said:
Have you tried just installing the drivers directly from Samsung? That is all I did when I had problems and it worked.
Click to expand...
Click to collapse
For someone experiencing the "hardware ID missing" error, just reinstalling the drivers won't do anything. Like many others, I've been banging my head trying to solve this for quite some time; the suggested steps are truly a compilation of successful ideas and trials mingled with tons of frustration, coming from my own experience as well as from many different people and forums.
If, on the other hand, you had a different type of connectivity issues - without this error, then, yes, reinstalling the drivers is Samsung's recommendation.
billard412 said:
definitely don't need to reinstall windows or do a restore. But just to be sure, you don't have kies installed right? Seems to cause problems.if there's no kies installed, go into the device manager and find your phone whatever it's listed as right click and uninstall. Check the little box that says, "delete the driver software for this device". do this for any devices relating to yours. Including the stuff under modems,ports,USB controllers.and tick that box that delete driver software for this device every time you uninstall something. Now, not saying it's necessary but wouldnt hurt, reboot the pc. Then with your phone unplugged, reinstall the Samsung drivers for the phone. Now to make sure windows doesn't DL its own drivers,disconnect from the internet and plug the phone back in. Should be all good.
Click to expand...
Click to collapse
Just wanted to say thank you. Did this and the last 2 days, works everytime. I made sure that after the first time I plugged the phone in after doing all this, and the screen pops up asking what I wanted to do, made sure to check the box for "do this everytime" and then choose the view folder option or whatever that is.
Thank you again,
Whiteice
One thing I have tried which might help others - I had the Android Developers toolkit installed on my machine, which I've removed and I also removed the HTC Sync software which was for my old desire.
Rebooted, installed the SG Toolkit (can't remember which post I found it in) and then chose option one after selecting firmware to install drivers.
I cancelled the "Windows Updates" bit of the driver detection and it found the first item, and had "item disconnected" for the remaining three.
Unplugged and plugged back in and voila it works.
This worked for approx 5 mins and then stopped, however I did all the above with debugging on, debugging is now off and all seems well (touch wood). However looking at putting on a different kernal to expose storage as mass storage and also get around cifs issues.
Hope this helps someone.
nacos said:
1. Uninstall any previous instance of Kies/USB driver
2. Download the latest Kies, specific to your S3.
3. Download Samsung USB drivers 1.4.6.0 (I've tried newer versions but they all failed)
4. REBOOT
5. Disconnect from internet (VERY IMPORTANT!!! - forcing Windows to install local drivers ONLY)
6. With the phone disconnected, install Kies + USB drivers downloaded in steps 2,3
7. Connect the phone and let Windows install the drivers.
8. Reestablish the internet connection.
I've done just that, I've connected my S3 to the PC several times, I've also rebooted twice and I've never seen that stupid message again - while of course everything works as expected.
:good::good:4 days later, several times rebooted (phone and PC), several connections with Kies and I have NEVER seen that error again - it works!!
Click to expand...
Click to collapse
Thank you so much for this. This solution worked for me.
nacos said:
1. Uninstall any previous instance of Kies/USB driver
2. Download the latest Kies, specific to your S3.
3. Download Samsung USB drivers 1.4.6.0 (I've tried newer versions but they all failed)
4. REBOOT
5. Disconnect from internet (VERY IMPORTANT!!! - forcing Windows to install local drivers ONLY)
6. With the phone disconnected, install Kies + USB drivers downloaded in steps 2,3
7. Connect the phone and let Windows install the drivers.
8. Reestablish the internet connection.
I've done just that, I've connected my S3 to the PC several times, I've also rebooted twice and I've never seen that stupid message again - while of course everything works as expected.
:good::good:4 days later, several times rebooted (phone and PC), several connections with Kies and I have NEVER seen that error again - it works!!
Click to expand...
Click to collapse
Thanks for this i will try it tomorrow as still new to these tabs.
For moment i change to camera PTP and it pops up, so at least i can use it for now.
Will let you know how i get on.
Best wishes :good:
adamspud said:
One thing I have tried which might help others - I had the Android Developers toolkit installed on my machine, which I've removed and I also removed the HTC Sync software which was for my old desire.
Rebooted, installed the SG Toolkit (can't remember which post I found it in) and then chose option one after selecting firmware to install drivers.
I cancelled the "Windows Updates" bit of the driver detection and it found the first item, and had "item disconnected" for the remaining three.
Unplugged and plugged back in and voila it works.
This worked for approx 5 mins and then stopped, however I did all the above with debugging on, debugging is now off and all seems well (touch wood). However looking at putting on a different kernal to expose storage as mass storage and also get around cifs issues.
Hope this helps someone.
Click to expand...
Click to collapse
The Android Developers toolkit DOES install the USB drivers 1.4.6.0 - which seems to be the ONLY one that works, BUT the rest of the steps suggested in my previous post are needed in order to get rid of the problem - otherwise the fix is just temporary.
Re-loading OS drivers corrected issue.
tyler1037 said:
Have you tried just installing the drivers directly from Samsung? That is all I did when I had problems and it worked.
Click to expand...
Click to collapse
I removed the updates to Kies on my Note and uninstalled the Kies update on the PC which is what started this issue of the OS not recognizing the device and then a fresh driver load for my phone from the Samsung site. Worked Perfectly, Thanks!
Cowoholy

[Q] kies update 10/07/2012

Saw there was an update for kies install it and now its not working correctly. It wont tell me my current firmware version like it always has, none of the options are saved. its like it forgets my phone every time i unplug it. anyone else having issues with vs. 2.5.0.12094_27.
Also when i hit firmware upgrade and initialization it says my phone does not support initializing.
vopezy said:
Saw there was an update for kies install it and now its not working correctly. It wont tell me my current firmware version like it always has, none of the options are saved. its like it forgets my phone every time i unplug it. anyone else having issues with vs. 2.5.0.12094_27
Click to expand...
Click to collapse
It's fine on my end. Received a replacement phone from T-Mo and updated Kies, then used Kies to update to LH2
I began having problems with Kies after the most recent update. It took me awhile to solve the problem.
Everytime I would connect my phone to the PC via USB, the PC would see it just fine. Kies would also say it was connecting to my "SGH-T999", but after a few seconds of trying to connect, I would get an error of, "Unable to connect to SGH-T999. Failed to retrieve device information." I would then be unable to sync my phone.
Reboots of phone and PC would not fix the problem.
Uninstalled and reinstalled Kies several times, trying all sorts of combinations of uninstalling drivers and deleting temp files. When I did this, I could connect and sync for one time, and one time only, and then would get the same error message.
Finally, I uninstalled Kies, selecting options to uninstall USB drivers and temp files. I then also deleted the Samsung folders in My Documents, as well as in both Program Files and Program Files (x86) (I have Win 7 Ultimate x64 installed).
I reinstalled Kies and allowed it to install USB drivers as well. The phone then connected to Kies and synced fine.
I've noticed after uninstalling and reinstalling that Windows Update says there is an important update for my Samsung MTP device for a May 2012 update. I have decided not to install this due to concerns over driver conflicts, as my current set up is working just fine.
I'm glad I was able to solve this short of a factory wipe.
I had that problem and unistalled usb drivers and and reinstalled older version usb drivers
Sent from my SGH-T999 using xda app-developers app
I got that Windows update as well though that was the reason it was not working maybe ill try to uninstall that
My unicorn died, back on the pony.

Windows doesn't "see" note 2.

Good Evening folks,
I'm posting here after spending the better part of 2 days trying to figure out why this doesn't work.
So, i have the following:
model: GT-N7100
Version: 4.1.1
Build: JRo03C - ALJ1
I run a PC with windows 7 and also have a laptop with windows 8.
Now, initially i only wanted to root my device to install an addblocker on it and get rid of some bloatware. so i went and got samsung note2 toolkit here on XDA. (also tried others)
but no matter how i tried the pc (nor laptop) would see the note 2. it would plug in, it would charge... but windows ignored it otherwise.
i have tried al 8 of my USB ports on the desktop, and all 3 on the laptop. none of them work
3 different USB cables.
re-booted more then times then i can count.
i have manually installed the samsung drivers.
i have tried installing the windows MTP Porting kit
all to no avail.
So before i can even START to root... i need it to to play nice with my machines... anyone have ANY suggestions on what the hell is going on here.
If your main priority is to root then use exynos abuse
Sent From Samsung's Galaxy Note II Using Internet
UtkarshGupta said:
If your main priority is to root then use exynos abuse
Click to expand...
Click to collapse
hi,
Thanks for that! found the APK file and got it on the phone through email and it's rooted, so my mission is accomplished...
but my problem still persists:
why oh why wont windows just play nice with the phone?
Did you install Kies on your PC? That program needs to be open when you connect your phone and then it will install the needed drivers.
Sent from my GT-N7100 using xda app-developers app
el_roy1985 said:
Did you install Kies on your PC? That program needs to be open when you connect your phone and then it will install the needed drivers.
Sent from my GT-N7100 using xda app-developers app
Click to expand...
Click to collapse
Or install the drivers using the Note Toolkit http://forum.xda-developers.com/showthread.php?t=1923956
Does it show as an unknown device in windows under device manager?
I'm having the same issue but I have a suspicion that its the USB port on the phone itself as my gnex can use the same cable/USB port and show up as mtp.
Sent from my GNote 2 using xda premium
my windows is same
My Note 2 N7100 is 'seen' by my windows 8 machine, but it doesnt seem to copy/ paste anything. Pops up with an error. The same happens on a Mac Lion machine. Installed the Android File Transfer app, but the moment I connect my phone, it pops up a message saying please restart your device so that it can be detected. I am tired of transferring individual files over AirDroid Any help?
anirudh412 said:
My Note 2 N7100 is 'seen' by my windows 8 machine, but it doesnt seem to copy/ paste anything. Pops up with an error. The same happens on a Mac Lion machine. Installed the Android File Transfer app, but the moment I connect my phone, it pops up a message saying please restart your device so that it can be detected. I am tired of transferring individual files over AirDroid Any help?
Click to expand...
Click to collapse
What's the error message?
Happened to me before, un install kies on your pc reboot, download from Samsung website and install again, should work
Sent from my GT-N7100 using xda app-developers app
first of all I forgot to mention that this should've been posted in Q&A section
for the problem try the following steps. after each one of them try connecting again. keep net disconnected while you follow the steps.
if it starts working then stop other wise continue.
1)use a diff comp, but you already did that , use a different cable, you didn't mention it
2)try uninstalling drivers via programs and features.
3)try installing drivers - preferably via mskip's toolkit
if you have windows 7, then directly install it
if you have windows 8, then first disable driver signature enforcement via this guide's last question.
4)try re installing windows. if you don't wanna do that then
open device manager
in view -> show hidden devices
delete each one that says samsung, note ii or note 2, android, google, adb, gt-n7100, n7100
this will ensure that you truly remove drivers
follow step 3) after this.
Hope I helped
All the usual and helpful ideas have been listed and you should definitely work thru those to make sure you are not missing something obvious but critical. I also use Win8 (64) and all was well with my Note2 showing up as an MTP device and wll working then one day, seemingly spontaneously, it suddenly didnt! When I would plug my Note2 in, Windows would give me a USB error telling me it could nto recognise the device! To cut a long story short, I tried my wife's S2 and IT appered fine as an MTP device happily enough, so that ruled out the cable, the port and the computer/OS.
I then tried my Note2 on my laptop, and once again it came up as USB error, so the problem was following the DEVICE around....
After a lot of googling, I tried on thing that fixed it instantly:
On the phone, go into Settings, Security and delete all the "Device Administrators" which in my case was just my Email app. That did delete my email account from my phone (contacts, email etc) but didnt matter as phone is just a dumb client to the mail server so no loss of any real data.
Once removed, I then plugged phone in and BOOM! MTP device happily appeared! I then went back in and just re-added my email account and re-activated Device Administrator when asked. Working ever since.
Not saying this is your problem, but it was an eye opener to me that the Device Administrator could 'lock out' the USB connection of the device....
Hope this helps.
APK
Temko Firewing said:
hi,
Thanks for that! found the APK file and got it on the phone through email and it's rooted, so my mission is accomplished...
but my problem still persists:
why oh why wont windows just play nice with the phone?
Click to expand...
Click to collapse
Did the APK file automatically root your note2?
Arikara said:
Did the APK file automatically root your note2?
Click to expand...
Click to collapse
Yup it do
Sent from my GT-N7100 using xda premium
i have problem in xp .it doesnot install driver properly but gud in win 7.first uninstall all drivers then installed drivers without connecting phone.when instal done then connect phone
nabilsweet007 said:
i have problem in xp .it doesnot install driver properly but gud in win 7.first uninstall all drivers then installed drivers without connecting phone.when instal done then connect phone
Click to expand...
Click to collapse
I would also recommend checking your Windows Update log - especially if you have it set to automatic updates. After I installed the drivers off of the Samsung website, Windows Update tried to "Update" my drivers to an older version (I do manual Windows Updates). The first time it asked, I let it, and my phone couldn't connect anymore. Once I stopped that silliness I stopped having problems.
same problem usb not conecting with my pc windows7
all this is my same problem which I facing help me about how to slove this matter
Temko Firewing said:
Good Evening folks,
I'm posting here after spending the better part of 2 days trying to figure out why this doesn't work.
So, i have the following:
model: GT-N7100
Version: 4.1.1
Build: JRo03C - ALJ1
I run a PC with windows 7 and also have a laptop with windows 8.
Now, initially i only wanted to root my device to install an addblocker on it and get rid of some bloatware. so i went and got samsung note2 toolkit here on XDA. (also tried others)
but no matter how i tried the pc (nor laptop) would see the note 2. it would plug in, it would charge... but windows ignored it otherwise.
i have tried al 8 of my USB ports on the desktop, and all 3 on the laptop. none of them work
3 different USB cables.
re-booted more then times then i can count.
i have manually installed the samsung drivers.
i have tried installing the windows MTP Porting kit
all to no avail.
So before i can even START to root... i need it to to play nice with my machines... anyone have ANY suggestions on what the hell is going on here.
Click to expand...
Click to collapse
I was having the same problem, but I was using a USB cord that I had from my old phone. Switched to the white one that came with my Note 2 and it started working.

[Q] My 8.4 wifi can't connect to windows 7 pc

I have recently root my samsung tab pro 8.4 wifi version. Everything seems to work well, except USB connection to my windows7 desktop. I installed the latest version of Samsung usb driver (download from Samsung's web site for my device). Whenever I connect it, media device mode, the "installing device driver software" icon spins for couple of minutes, then I got the error of "Device driver software was not successfully installed" . In the detail dialog window, it says "MTP USB Device" failed with a red cross. what did I do wrong? thanks.
I have tried several different USB 2 ports on my computers. Also I have Developer mode turned on, with or w/o USB debugging checked. Nothing seems to work. Also the camera mode doesn't work either.
Did you install kies 3 from samsung?, this should install all the drivers you need.
http://www.samsung.com/us/kies/
I tried with this version of kies from samsung's website, not working. Got the same failed to install device driver message.
In windows device mananger, it shows a MTP USB device with yellow "!" mark on it. If I try to update driver from here with the driver installed on my computer, it says I have the latest driver installed already.
dealcrack said:
I tried with this version of kies from samsung's website, not working. Got the same failed to install device driver message.
In windows device mananger, it shows a MTP USB device with yellow "!" mark on it. If I try to update driver from here with the driver installed on my computer, it says I have the latest driver installed already.
Click to expand...
Click to collapse
Try going to Device Manager in Windows, find the device, pick the option to select from the drivers on the computer, then pick the "USB MTP drivers" (generic, not Samsung) and see if that helps.
redpoint73 said:
Try going to Device Manager in Windows, find the device, pick the option to select from the drivers on the computer, then pick the "USB MTP drivers" (generic, not Samsung) and see if that helps.
Click to expand...
Click to collapse
thanks for your help. I tried your suggestion, and
I went to the Device Manager, and select the "MTP USB Device" with yellow "!" mark, choose this menu,
Update driver software->Browse my computer for driver software->let me pick from a list of device drivers on my computer
I see two drivers, however either works for my 8.4 pad. It says "This device cannot start (code 10)"
Also when I open the properties for this device in device manager, it shows its driver running is from Microsoft, driver version 6.1.7600.16385. Should be a driver from Samsung?
dealcrack said:
thanks for your help. I tried your suggestion, and
I went to the Device Manager, and select the "MTP USB Device" with yellow "!" mark, choose this menu,
Update driver software->Browse my computer for driver software->let me pick from a list of device drivers on my computer
I see two drivers, however either works for my 8.4 pad. It says "This device cannot start (code 10)"
Also when I open the properties for this device in device manager, it shows its driver running is from Microsoft, driver version 6.1.7600.16385. Should be a driver from Samsung?
Click to expand...
Click to collapse
Are you running stock TouchWiz ROM? Just to be sure.
Otherwise you could remove all your USB drivers related to Android and start from scratch with just the Sammy driver. I had to do that for my previous OnePlus One, it just wouldn't connect. It chose a wrong driver each time I hooked it up so I had to just remove those from the driver store and then make it choose another one. That was for ADB thought, but I guess it couldn't hurt to try anyways.
The reason I'm mentioning if you're on stock ROM is because this morning, on CM nightly 01-24 I had some troubles with my tablet being read by Windows, it was fixed in 26 so.. Just wanted to mention it.
CuraeL said:
Are you running stock TouchWiz ROM? Just to be sure.
Otherwise you could remove all your USB drivers related to Android and start from scratch with just the Sammy driver. I had to do that for my previous OnePlus One, it just wouldn't connect. It chose a wrong driver each time I hooked it up so I had to just remove those from the driver store and then make it choose another one. That was for ADB thought, but I guess it couldn't hurt to try anyways.
The reason I'm mentioning if you're on stock ROM is because this morning, on CM nightly 01-24 I had some troubles with my tablet being read by Windows, it was fixed in 26 so.. Just wanted to mention it.
Click to expand...
Click to collapse
Yes, I am on the stock TouchWiz ROM, but I rooted it following steps from one thread in this forum. Before rooting, I was able to connect. I do have a LG G3 phone connecting to the same computer successfully. Will this cause any problem? Will going to CM ROM solve my problem?
Also, can you tell me steps to remove all my USB drivers related to Android in Windows 7?
dealcrack said:
Yes, I am on the stock TouchWiz ROM, but I rooted it following steps from one thread in this forum. Before rooting, I was able to connect. I do have a LG G3 phone connecting to the same computer successfully. Will this cause any problem? Will going to CM ROM solve my problem?
Also, can you tell me steps to remove all my USB drivers related to Android in Windows 7?
Click to expand...
Click to collapse
It may work to install CM11 or CM12, BUT try this toolfirst (uploaded to my personal box account) Find all your mobile device drivers in this list and mark them and go to "File" and click "Uninstall marked drivers", restart your PC and plug in your tablet. Then try plugging in LG after so it gets drivers later. I'm not sure if it will work. But it should apply new drivers. If it doesn't work, uninstall the drivers one more time and download the Samsung drivers from 3rd party and install them and apply then manually to your tablet through Device Manager in Windows.
https://app.box.com/s/7njztz17hekfkpxbjk7h79xsctnmuptn
Anyways, try this first.
dealcrack said:
I do have a LG G3 phone connecting to the same computer successfully. Will this cause any problem?
Click to expand...
Click to collapse
Its always a possibility. I'd try to uninstall the LG drivers. You can always re-install later (if needed).
In a perfect world, the Sammy drivers would be what you want. But this is of course not a perfect world. I've had better luck using the "generic" Microsoft MTP USB drivers over the HTC drivers on my HTC devices.
CuraeL said:
It may work to install CM11 or CM12, BUT try this toolfirst (uploaded to my personal box account) Find all your mobile device drivers in this list and mark them and go to "File" and click "Uninstall marked drivers", restart your PC and plug in your tablet. Then try plugging in LG after so it gets drivers later. I'm not sure if it will work. But it should apply new drivers. If it doesn't work, uninstall the drivers one more time and download the Samsung drivers from 3rd party and install them and apply then manually to your tablet through Device Manager in Windows.
https://app.box.com/s/7njztz17hekfkpxbjk7h79xsctnmuptn
Anyways, try this first.
Click to expand...
Click to collapse
I download this tool, and remove all Samsung or Android related USB driver. Restart my computer and connect the pad it's not working. Then I uninstall the Samsung driver software, and all USB driver. Then restart and install a samsung driver from the thread about how to root my pad in this forum. Connect my pad, no luck. Still the same problem. I am about to give up.
redpoint73 said:
Its always a possibility. I'd try to uninstall the LG drivers. You can always re-install later (if needed).
In a perfect world, the Sammy drivers would be what you want. But this is of course not a perfect world. I've had better luck using the "generic" Microsoft MTP USB drivers over the HTC drivers on my HTC devices.
Click to expand...
Click to collapse
I uninstall my LG driver too, along with all Samsung/Android usb driver with the tool from previous reply. No luck, It still shows a MTP device with yellow "!" mark.
Just before I about to give it up, it connects to my another computer now, which is my main computer and it had trouble connecting to. All I did was restart my pad several time and odin twrp recovery to it. It connects after rebooting. No idea what cause this problem, but it works now. thank you for all your help.
dealcrack said:
Just before I about to give it up, it connects to my another computer now, which is my main computer and it had trouble connecting to. All I did was restart my pad several time and odin twrp recovery to it. It connects after rebooting. No idea what cause this problem, but it works now. thank you for all your help.
Click to expand...
Click to collapse
Glad you sorted it out, to some degree or other.
USB connectivity on Android devices is very tricky, at least on Windows (can't speak on other OSes). My HTC phone connects fine to my work laptop with the HTC drivers. On my home computer (also Win7) it frequently drops adb connection and I have to manually select the "generic" Microsoft drivers to make it work (and the HTC drivers never seemed to work completely right either). My Sammy Pro 8.4 seems to connect just fine to my home PC, however. So it seems its just a crap shoot what kind of connectivity you will get, really.

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