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After having thoroughly read the 280 pages of the UM of my Rhodium, I've tried several times (three digits number !) to hard-reset my machine, but alas, without success.
I've tried every possible combination of ON/START/STOP buttons but none works.
I either happen to make the message "do you want to switch off your mobile" (in french, as French am I) or the menu to activate ringer/vibrator etc to appear, but never ever got the ability to hard-reset my unit.
What's wrong with me/my Rhodium ?
Thx in advance mates !
Instructions on how to hard reset are in the wiki. Don't know what these "ON/START/STOP" buttons you mentioned are. The buttons involved in making a hard reset are the Power, Call Send, and Call End keys.
Alternatively, you can go to "Clear Storage" in your settings and follow the directions on screen.
ohyeahar said:
Instructions on how to hard reset are in the wiki. Don't know what these "ON/START/STOP" buttons you mentioned are. The buttons involved in making a hard reset are the Power, Call Send, and Call End keys.
Alternatively, you can go to "Clear Storage" in your settings and follow the directions on screen.
Click to expand...
Click to collapse
on=power, start=call send and stop=call end, indeed, but it ain't working anyway !
i'll give "clear storage" a try, thanks.
Doktor.O said:
on=power, start=call send and stop=call end, indeed, but it ain't working anyway !
i'll give "clear storage" a try, thanks.
Click to expand...
Click to collapse
You do know that you need to turn off the device first? Alternatively, do a "clear storage" as mentioned above, if you still have access to your device.
michi123 said:
You do know that you need to turn off the device first? Alternatively, do a "clear storage" as mentioned above, if you still have access to your device.
Click to expand...
Click to collapse
Yes, I do know, thank you for your response, and I tried either way unsuccessfully !
I do have access to my machine but needed it to be fully reset.
"clear storage" works fine, but that does not explain me why the "three finger salute" fails...
You are keeping the SEND and END keys down whilst you turn the POWER on aren't you? then releasing only when you see the tricolour screen
I updated the wiki page the other day to make the steps a bit clearer.
Give it antoher go .
Dave
Problems with Hard Reset on a Verizon Touch Pro 2
Hi Guys,
I've had my Verizon version of the phone since the beggining of the week and I cannot make a Hard Reset work either. The combination of Send/End/Power buttons do not work, and on my Verizon version there is no "Clear Storage" item under the system tab in settings. I've watched the U-Tube clip in the Wiki, and I note that HTC's site for the Verizon variant refers to using "Clear Storage".
Looking in the Windows directory there is a Clear Storage html file but there is no ClearStorage.exe. I have extracted a ClearStorage.exe from my Tilt and inserted it into the Windows directory of the Touch but to no avail.
Does anybody have a fix for this? Could this be another "exclusion" by Verizon to stop us working with our phones?
Sorry to insist, but you have turned the device completely OFF, right? So it's not just in "stand by/screen off" power saving mode, but completely off? So that when you press the power button, the phone starts loading WM etc.
Again, sorry to insist, but I couldn't figure out any other reason for the hard reset not to work.
Don't mind you insisting because this issue is stupid. Yes I have turned the phone completely off by pressing the End button until the phone states "Your phone will be turned off. Press No to cancel.
When I attempt the Hard reset it the phone merely restarts regardless of how long I press the buttons.
All this would not be so much of an issue if "Clear Storage" was available. Short of waiting for the first cooked ROM (and therefore Hard SPL) to appear for the CDMA phones, is there any way to put that back? Obviously it requires more than copying the .exe to the windows directory. My Tilt has a 6.5 cooked ROM. Is is possible that the .exe is slightly changed in that one vs 6.1?
Other Verizon phone owners - can you confirm that the "Clear Storage" is missing?
Edited:
On my Verizon, the Clear Storage is on the System tab, under 'Memory'. Select 'Memory' and select the Clear Storage sub tab.
Taken from ppcgeeks:
FOR VERIZON TP2 ONLY (Sprint & GSM have different settings)
Soft reset
Hold down the end key till the device powers off, then hit the end key to start your phone. You can also hit the reset button under the battery cover.
Hard reset
Hold down the end key till the device powers off, then hold volume down, send and end till you see blue text. Follow hard reset prompts.
Security
Hold down the end key till the device powers off, hold vol down and end to get to security(rainbow screen).
http://forum.ppcgeeks.com/showthread.php?t=85339
hanfeitzu02 said:
Taken from ppcgeeks:
FOR VERIZON TP2 ONLY (Sprint & GSM have different settings)
Hard reset
Hold down the end key till the device powers off, then hold volume down, send and end till you see blue text. Follow hard reset prompts.
http://forum.ppcgeeks.com/showthread.php?t=85339
Click to expand...
Click to collapse
I just confirmed that this works on a Verizon phone. I got the hard reset prompt with this key sequence.
For Verizon users that want to do the clear storage through the OS, it's located under Memory in Settings on the Clear Storage Tab.
Settings -> All Settings -> Memory -> Clear Storage
Happy formatting :-D
Thanks everyone
Thanks everyone for resolving this.
This is what HTC Touch Pro2 (Verizon) site says under FAQ "General & Others":
"Q. What does a Hard Reset do and how is it performed?
A hard reset removes all information from your device and returns it to a state just like it has never been used before. All contacts, messages, emails, 3rd party applications, etc. will need to be reinstalled after performing a hard reset. To perform a hard reset, navigate to Start > Settings > All Settings > System (tab) > Clear Storage. Follow the on-screen prompts to complete. This process will take 5-10 minutes".
Clearly no reference to being under the Memory Icon. The link is:
http://www.htc.com/us/faqs.aspx?p_id=294&cat=90&id=110490&f=t
Could we ask the moderator to arrange for the Wiki to be updated for the CDMA vcersions?
I have a Verizon TP2. Clear Storage on my phone is located at Settings/Memory and then the Clear Storage Tab. It asks you to enter a number to reset your phone and restore Verizon default settings.
Edit: Bah, guess I didnt see the second page )
This works and is easy.
1. Go to shipping-roms.com and download your applicable Rom, for your phone, from your service provider. Click on Android, scroll to bottom of list and click on "Vision", then scroll to the file called "RUU_Vision_BellMobility_WWE_1.34.666.1_Radio_12.28b.60.140e_26.03.02.18_M2_release_154437_signed.exe". This is the one you want!
2. Make sure you have HTC Sync installed on your Windows based laptop, this is what provides the driver for your usb to connect to your phone.
3. Make sure "USB Debugging" is set on your phone. It can be found by going to: Applications/Development, then check it off at the top.
4. Power Down Phone, or choose "restart" from your "rooted" phone and select "BootLoader" in the option list that comes up.
5. (If you chose bootloader from list as mentioned above, skip this step) With your phone powered down, hold the power button and "up" volume switch simultaneously to get to bootloader menu. This could take a few tries to get right. Keep trying, you'll get it. Hopefully though, you'll have the option in the "restart" menu of your rooted phone.
6. With "usb debugging" on and your phone in "bootloader" mode, it is time to fire up the executable file your downloaded in step 1. After it installs, you will get a grey screen program that shows your phone. Check the box and select next, on the next screen, check the box again and select next. Wait for the rewrite of the original ROM to your phone. You'll know it's working as your phone will display the HTC logo with a green progress bar.
Note: While the original ROM is being installed, your phone may power down a couple of times. No worries, it is expected behaviour. When the program is done, it will tell you it is finished, and your phone will reboot to it's fresh from Bell state.
Hope this helps. Wish these instructions were here when I had to do it. Lol!
Enjoy the Day!
If anyone is having luck with this, and this post was helpful, I could use the "Thank Yous". This allows me to post the direct links to the items you"ll need for unroots.
Actually i was getting ERR 155 but, it was because i was not on bootloader... thanks for the clear and easy to follow steps.
Now i got it working with stock Froyo!!
I have a big problem on my HTC Droid Incredible.
Bypassing the activation screen really irritates me and i can't turn on the USB Debugging which is the key to root and s-off my phone and to bypass the activation screen.
The procedure i did for bypassing the activation screen are: tap 4 corners, safe mode, call *228 and end call after few seconds (did this several times), cdma workshop, ##778 change the nam setting, and non of them works for me.
cmlusco member of xda told me that the best way to bypass it is to change the build.prop in any rom i'm going to flash on my phone. Then he give me this link http://forum.xda-developers.com/showthread.php?t=1306400 and i think this is it, but in the end still failed because i need to turn on my USB Debugging.
Please help me to bypass my Droid Incredible.
I'm here in Philippines and there is no Verizon network provider here.
I already solve this problem and I can use my Droid Incredible. Sweet!!!View the 3rd post how did i do that.
Click to expand...
Click to collapse
are you able to fix this?im having EXACTLY the same problem.
yup I already fix it, just follow this procedure.
1) try to enable usb debugging mode by doing this procedures.
for this,you should need wi-fi.
so,let's start
1)when the phone calls to *228 tap contacts icon,right to the "end call"
2)try to add a new contact and enter facebook or other socialnet dialog.
phone asks you to enable wifi, do this and connect your wifi network
3)next hold the search button and (via voice search) search in google "market"
4)tap to the official market page, phone asks you about opening this page,choose market app.login in the google accounts,if you need.
5)search in market "usb debug" app. install it and tap "open' in the market app
6)enable usb debugging and enjoy)
and for those who don't have a wifi connection in there home, this procedure is for you.
1. call *228 and tap the contact on the right side of end call.
2. add contact and put any information.
3. try to connect it in facebook to prompt the setting window.
4. tap setting.
5. tap search softkey and type application.
6. finally you can enable usb debugging without any problem.
thanks to ramazancik94 for giving this life saver step for enabling usb debugging mode.
2) root and s-off your phone by following this procedure root 2.3.4,downgrade,and s-off
3) if you already have CWM, rooted, and s-off your phone try to install some ROM using CWM in development section. Double check if your phone is s-off via hboot (press and hold power button and volume down), your phone is rooted if you install CWM, and find some ROM that suits your need.
4) Try to use the "end call bypass" if this method doesn't work with you this will be your last resort. Delete the phone.apk before you install the rom, to delete the phone.apk open the "blah blah blah rom.zip" and go to data> system app> find phone.apk and please don't extract the rom and delete the phone.apk or i won't work, just delete it from the zip.
Note: Deleting the phone.apk will result for disable your phone signal. So you're going to use your phone for music, game, watch some movies and wifi internet. You won't be able to use it for call, text and mobile data, and also please read it carefully so you won't **** your phone. You've been warned
For more information visit this thread: help bypass the activation
All big thanks to cmlusco, ramazancik94 and tiny4579 for their help
need help
sir maybe you can help me with this...im new to android phones and i dont think i can make it
can you please send me the step by step procedure of the things i need to do after i put my phone in USB debugging mode?hope you dont mind
my email is [email protected]
my tcp account is kian0926, im here in the Philippines as well and im glad that you were able too fix yours, hoping that i can use mine as well, saving this device from a trash can
many thanx in advance...
i can't get my ADB working
after i extracted mini-adb under c drive (c:\mini-adb_inc) i extracted adb inside of it
but icant get adb working
when i tried to open adb it just flashes (like blink of an eye) and closes itself immediately
i cant proceed
pls help..............
Kian0926 said:
i can't get my ADB working
after i extracted mini-adb under c drive (c:\mini-adb_inc) i extracted adb inside of it
but icant get adb working
when i tried to open adb it just flashes (like blink of an eye) and closes itself immediately
i cant proceed
pls help..............
Click to expand...
Click to collapse
You cant just click on the adb.exe file, it is a cmd line program. Open a cmd prompt on your pc and type " cd C:\mini-adb_inc " then type in your adb command, example " adb devices " this should show the serial number of your phone if connected to the pc and adb and drivers are setup correctly.
thnx for the reply
but this " cd C:\mini-adb_inc " seems to be invalid when im trying to enter n the command prompt window
i already tried removing those that i downloaded and download them again but still the same thing...
---------- Post added at 02:19 AM ---------- Previous post was at 02:11 AM ----------
also inside of mini-adb extracted on my c drive theres no adb.exe.it just say's adb
under that is AdbWinApi....so cunfused now
Kian0926 said:
thnx for the reply
but this " cd C:\mini-adb_inc " seems to be invalid when im trying to enter n the command prompt window
i already tried removing those that i downloaded and download them again but still the same thing...
---------- Post added at 02:19 AM ---------- Previous post was at 02:11 AM ----------
also inside of mini-adb extracted on my c drive theres no adb.exe.it just say's adb
under that is AdbWinApi....so cunfused now
Click to expand...
Click to collapse
What makes you think the cd command didnt work, did it give an error? All cd does is change the directory to C:\mini-adb_inc where the adb file is located. It is ok if it says just adb and not adb.exe, your pc is just set to hide extensions. When you first open the cmd prompt to the left of where you type it will say something like C:\users\your_user_name\desktop >, when you type cd C:\mini-adb_inc it should go to the next line, and to the left of where you type now it should say C:\mini-adb_inc >Then type adb devices and see if a serial number comes up.
"C:\users\your_user_name\desktop" his is what i exactly saw on my laptop and when i tried enterring "c:\mini-adb_inc" a message appears say's like "incorrect path/directory"
im gonna try using another PC and hope this time it works..
Kian0926 said:
"C:\users\your_user_name\desktop" his is what i exactly saw on my laptop and when i tried enterring "c:\mini-adb_inc" a message appears say's like "incorrect path/directory"
im gonna try using another PC and hope this time it works..
Click to expand...
Click to collapse
You have to type " cd C:\mini-adb_inc " or what ever the path is to the adb file. here actually try this. Go to the folder where the adb file you unziped is. Then hold ctrl + shift and right click on an empty space in that folder, and select open cmd prompt here. then type in your adb command, ie adb devices.
after i successfully activated,rooted to 2.3.7 with cm7 ROM my droid incredible it was working perfectly fine,but after a couple of hours using my droid it unexpectedly shut itself down and left me with just a blinking orange led at the top of it..last application running is viber,im on a call actually..and my phone is on charge...
what might be the cause of it?and can this be fixed?..my phone is completely dead
i even tried resetting the phone(pressing volume down button and power button but still no reponse..
Kian0926 said:
after i successfully activated,rooted to 2.3.7 with cm7 ROM my droid incredible it was working perfectly fine,but after a couple of hours using my droid it unexpectedly shut itself down and left me with just a blinking orange led at the top of it..last application running is viber,im on a call actually..and my phone is on charge...
what might be the cause of it?and can this be fixed?..my phone is completely dead
i even tried resetting the phone(pressing volume down button and power button but still no reponse..
Click to expand...
Click to collapse
Sorry to say, but if you cant enter hboot, or boot up to the os or recovery, then the phone is more thsn likley bricked. Unless its a battery issue. Does it vibrate at all when trying to start?
Kian0926 said:
after i successfully activated,rooted to 2.3.7 with cm7 ROM my droid incredible it was working perfectly fine,but after a couple of hours using my droid it unexpectedly shut itself down and left me with just a blinking orange led at the top of it..last application running is viber,im on a call actually..and my phone is on charge...
what might be the cause of it?and can this be fixed?..my phone is completely dead
i even tried resetting the phone(pressing volume down button and power button but still no reponse..
Click to expand...
Click to collapse
Does it boot when plugged in? There MAY be some help if it can boot when connected to AC power.
Kian0926 said:
after i successfully activated,rooted to 2.3.7 with cm7 ROM my droid incredible it was working perfectly fine,but after a couple of hours using my droid it unexpectedly shut itself down and left me with just a blinking orange led at the top of it..last application running is viber,im on a call actually..and my phone is on charge...
what might be the cause of it?and can this be fixed?..my phone is completely dead
i even tried resetting the phone(pressing volume down button and power button but still no reponse..
Click to expand...
Click to collapse
I've experience this, just a blinking orange led. What did I do was i charge it and a couple of minute the the blinking orange led stops and it become a steady orange led.
Easier way (offline)
Found what could be an easier way, I'm playing with my sister's incredible and I can get usb debugging enabled by using any of the official verizon update packages (could be a rom, but I downloaded the smallest hboot upgrade from htcdev), it appears to send some commands in usb mode that trigger the activation of usb debugging, what's funny if that if you either disconnect before it's done, or it fails, it leaves usb debugging on.
Non-sense.
EDIT: You just have to open the utility, you don't to flash or disconnect.
Such and old thread but I have a Incredible that a friend gives me and I couldn't access the market app by search function. What I did was search anything with voice commands, then a navigator window opens and change the URL to: market://details?id=usb, it opens the market app and I can install the USB debug app
Simple method, without the use of USB Debudding/rooting flashing:
Go to Emergency dialer,
Enter ##778, and press 'call'
Select 'Edit Mode'.
Password is: 000000
Select 'NAM Settings'
Make the following changes:
MDN = your 10 digit phone# (0000000000)*
MIN1 = your 7 digit phone# (0000000)
MIN2 = the area code of your phone# (000)
Press the 'back' key and go to 'HOME SID/Home NID' settings
Select 'Home SID/NID #1', and change the first value to '189' (Leave the 65535 alone).
Now press your 'menu' key
Press 'commit modifications' "button"
Phone Should reboot now.
Changing MDN using cdmaDevTerm
In some phones MDN cannot be changed, in this case you need to connect the phone to the computer as a "modem" device, and use the opensource cdmaworkshoptool / cdmaDevTerm from here:
http://code.google.com/p/cdmaworkshoptool/
Connect the tool, select manually / automatically the COMPORT for your HTC device, Read from device, Change the MDN to 0000000000 Select write
Disconnect and reboot your device.
It should now by pass the activation.
most of the ref. from
http://androidforums.com/incredible...g-activation-screen-no-service-available.html
@dear ALL members
please guide me how to make my HTC desire ADR6275 can read my sim card and access it, its CDMA based.
this the specs when i type ##768#
android ver 2.2
baseband version (also called radio ver) 2.15.00.09.88
kernel 2..6.32.21-g7a207a4
build number 2.11.573.5 CL325935
PRI version 1.70_027
what kind guide do i have supposed to do?
or is that a link to full guide for my probs?
thank you.
best regards
willgand
Try installing 4ext recovery and using the usb unbrick option.
abaaaabbbb63 said:
Try installing 4ext recovery and using the usb unbrick option.
Click to expand...
Click to collapse
4ext?? and how to USB unbrick option??
sorry for the noobs qst
You aren't rooted?
abaaaabbbb63 said:
You aren't rooted?
Click to expand...
Click to collapse
how do i root my phone?? and is still S-on
HBOOT 1.09.0000 bravoc
Well.. you can't root it. If it were rooted and s-off, you could have fixed it. But you can't root and s-off with a usb brick.
Try sending the phone to a service.
abaaaabbbb63 said:
Well.. you can't root it. If it were rooted and s-off, you could have fixed it. But you can't root and s-off with a usb brick.
Try sending the phone to a service.
Click to expand...
Click to collapse
well thats not solutions, >_*
is this rooted??
1. Extract the contents of android-usb-driver.zip into a folder on your Desktop.
2. Power down your phone completely.
3. Reboot the phone into the HBOOT menu by holding down both the Volume Down and Power buttons until you see the HBOOT menu.
4. Use the Volume Down key to highlight “HBOOT USB”. Press the Power button. Your phone will check for any update. Do not touch any button or proceed until the phone is finished checking for updates.
5. Connect your phone to your PC via USB cable. Your computer will detect your phone.
6. Right-click on My Computer on your Desktop.
7. Select Properties from the popup menu.
8. Click the Device Manager tab.
9. Look for “Other devices” on the list. Under it should be something like “Android 1.0 Device.”
10. Right-click on that item and select “Update Driver Software” from the popup menu.
11. Browse for the folder where you extracted the contents of android-usb-driver.zip to.
12. Click OK.
13. Your computer will start installing the drivers.
14. Look again in Device Manger and make sure that “Android Bootloader Interface” is listed under the “Android Phone” section.
15. Disconnect your phone from the computer.
16. On your phone, go to Settings > Applications > Development and enable USB debugging.
17. Go to Settings > Connect to PC > Default connection type and select “Charge only”.
18. Connect your phone to your PC again via USB cable.
19. Run reflash_package.exe on your computer. (You may need to run this program as Administrator).
20. Follow the onscreen instructions.
21. Copy update.zip to the /sdcard directory on your phone.
22. Remove the phone’s battery.
23. While holding down the Volume Down key on your phone, reinsert the battery.
24. Use the Volume keys to highlight “RECOVERY” on the menu. Press the Power button to select it. Your phone will go into recovery mode.
25. On the recovery menu, select Apply sdcard:update.zip and confirm that you want to flash the update.
and also i try revolutionary-0.4pre4 and says that cannot S-ff for HBOOT 1.09.0000
heres i told you the probs
i have HTC desire ADR6275, which is the original handset not having a slots for RUIM, and mine there is a slot for RUIM.
yes im sure it that my handset is CDMA cause it is "bravoC" not "bravo"
but when i insert my sim card to RUIM slots the phone cannot read my sim card to read the phone book and also didnt comeup the signal, i dont want to injection my number, just incase i change my number so i only take out my sim card and insert the others.
Try putting the sim in another phone. Does it work?
abaaaabbbb63 said:
Try putting the sim in another phone. Does it work?
Click to expand...
Click to collapse
yes it works on another phones.
any ideas man how my phones can read and access my sim card??
i also try find the menu settings and i cant find similiars settings for phonebook
i only find:
-personalize
-wireless & networks
-call
-sound
-display
-accounts & sync
-location
-search
-applications
-SD & phone storage
-date & time
-language & keyboard
-accessibility
-voice input & output
-about phone
This guide is similar to my Moto G5 Plus guide, but is a bit more complicated due to not having a signed image with the correct EFS items.
WARNING: These tools can easily brick your phone, use this entirely at your own risk. Only advanced users should attempt this.
Requirements
Moto E4 Qualcomm version (tested on Verizon XT1767, but should work on all)
QXDM software (specifically, EFS Explorer) and basic knowledge of how to use it
Steps
Ensure you have a working QXDM setup, you can follow this tutorial step 1, then from step 4 until step 9 only
Insert Freedom SIM, boot up phone and ensure it can connect properly
Shut down phone. Hold the volume up and down buttons at the same time while pressing power
Press volume down button until you get to the "BP TOOLS" item, tap the power button once on it
After the phone boots up, start up EFS Explorer from the QXDM suite, connect to the phone (it will show up as "MSM8917" under QPST Configuration). You can do this by selecting the phone from the QPST Configuration screen and going to the "Start Clients" menu item and choosing "EFS Explorer." Choose the same port on the next screen, leaving SPC code as is, and press OK. Refer to the linked tutorial above.
Navigate to nv -> item_files -> wcdma -> rrc. In this folder, right click in the file list on the right hand side, select "Copy Item File from PC" and select each of the files in the attached zip (wcdma_rrc_fast_return_to_lte_after_csfb_timer, wcdma_rrc_fast_return_to_lte_after_csfb, and rrc_b66_plmn_support) and press ok (do this one by one). Ensure "Overwrite Allowed" is selected.
Go to the phone menu -> reset phone. Then reboot your phone.
Proof
Note: If you remove the SIM card you may have to do this over again.
I have implemented this fix and it works great.
Just some tips to save others some time.
1. You do not need USB debugging/Developer options on or the Motorola USB drivers installed.
2. The archive in the linked QXDM/QPST tutorial is no longer available but someone reposted in the last few pages of that thread.
https://forum.xda-developers.com/showpost.php?p=73160851&postcount=1187
3. If using Windows 10 you must boot your phone into BP Tools mode before you connect to the PC. After connecting the phone under Device Manager you must go to View > Show hidden devices to see the Moto E4 appear 4 times under Other devices.
4. You must force install the HTC driver that came with the archive I talked about in step 2. However to do this you must disable signed driver enforcement in Windows 10. Unfortunately I could not disable this with the command line option so you have to do the following:
Click the Start Start menu and select Settings.
Click Update and Security.
Click on Recovery.
Click Restart now under Advanced Startup.
Click Troubleshoot.
Click Advanced options.
Click Startup Settings.
Click on Restart.
On the Startup Settings screen press 7 or F7 to disable driver signature enforcement.
5. Once Windows 10 boots up connect the phone that booted in BP Tools mode. Once you are in the Device Manager > Other devices you will update the driver of the 2nd instance of Moto E4 in the list of 4.
6. After installing the HTC driver you should see the HTC Modem appear under Modems in Device manager. Right click > Properties and get the COM port of the HTC modem to use with QPST.
Hope this helps someone.