I am currently not eligible for an upgrade, but another person in my plan is eligible, so can I take the person in my family plan's upgrade and transfer it to mine? I remember my brother doing this for his iphone 4s :crying: ......
Also I want to order the LG Optimus G through amazon wireless, if that matters.
samsungepicgeek said:
I am currently not eligible for an upgrade, but another person in my plan is eligible, so can I take the person in my family plan's upgrade and transfer it to mine? I remember my brother doing this for his iphone 4s :crying: ......
Also I want to order the LG Optimus G through amazon wireless, if that matters.
Click to expand...
Click to collapse
Yes you can.
(How?)
samsungepicgeek said:
(How?)
Click to expand...
Click to collapse
Not sure with amazon. You might have to order the phone then switch the numbers when you have he phone in hand. I have done this numerous times at best buy. But talk to sprint and amazon to be sure.
Let me help you out since I just did this yesterday.
Go to store and upgrade users phone.
Go home
Call Sprint if thats your carrier, and tell them you want to do an ESN switch between the two lines.
Just have both dec esn's written down in advance.
Call on a phone that is NOT being switched
They will walk through the process with you. 6 minutes later
PROFIT
IF you get the phone from Amazon, then be careful. I have heard if you switch the device to a different line they will charge you for it. Just what I have heard.
Just google'd it and got this from Amazon's website.
"I need a new phone, but my line isn't eligible for an upgrade. Another line in my family account is eligible. Can I get a new phone for my line by using the upgrade of the other line in my family account?
While carriers may offer the option to swap upgrades between different lines on the same family account, this option isn't available through AmazonWireless. Phones purchased from AmazonWireless must remain on the line upgraded for 181 days. If you move the device to an alternate line within the first 181 days, you'd be subject to additional charges by AmazonWireless of up to $250 (per phone), plus applicable taxes."
_Epic said:
IF you get the phone from Amazon, then be careful. I have heard if you switch the device to a different line they will charge you for it. Just what I have heard.
Just google'd it and got this from Amazon's website.
"I need a new phone, but my line isn't eligible for an upgrade. Another line in my family account is eligible. Can I get a new phone for my line by using the upgrade of the other line in my family account?
While carriers may offer the option to swap upgrades between different lines on the same family account, this option isn't available through AmazonWireless. Phones purchased from AmazonWireless must remain on the line upgraded for 181 days. If you move the device to an alternate line within the first 181 days, you'd be subject to additional charges by AmazonWireless of up to $250 (per phone), plus applicable taxes."
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Click to collapse
I figured something like that because I believe wirefly does this too. Now the OP knows
I'm still confused on what to do ? I really don't want to pay $200 on a phone!
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samsungepicgeek said:
I'm still confused on what to do ? I really don't want to pay $200 on a phone!
Sent from my SPH-D700 using xda app-developers app
Click to expand...
Click to collapse
Don't use Amazon or Wirefly if you don't wanna get charged a ridiculous amount.
Sent from my LG-LS970 using xda premium
_Epic said:
Don't use Amazon or Wirefly if you don't wanna get charged a ridiculous amount.
Sent from my LG-LS970 using xda premium
Click to expand...
Click to collapse
If that's the case, then is there anyway I can do what i originally wanted to do but with Best Buy( and then by showing them the amazon price to price match)???
samsungepicgeek said:
If that's the case, then is there anyway I can do what i originally wanted to do but with Best Buy( and then by showing them the amazon price to price match)???
Click to expand...
Click to collapse
I've seen people do that. Good way to get around the system. Give it a try.
Its hard to argue with that quote from Amazon's website. However, I had also wanted to do something similar by using the upgrade of a family member then activate the phone on my account. When I spoke with the Amazon Wireless rep (who seemed extremely knowledgeable), he stated without hesitation that if that was done on a Verizon or ATT account, I would in fact incur significant extra charges for the phone once the switch was made. He stated that for Sprint, however, because Amazon is paid its cut immediately by Sprint when the phone is sold and the contract renewed (and not several months down the road like on ATT and Verizon), it was no problem to use the upgrade of a family member and then activate on a different line (and not incur and additional charges). I ultimately did not end up going that route but if you really want to do it, I would just call up Amazon and ask.
---------- Post added at 09:48 PM ---------- Previous post was at 09:36 PM ----------
samsungepicgeek said:
If that's the case, then is there anyway I can do what i originally wanted to do but with Best Buy( and then by showing them the amazon price to price match)???
Click to expand...
Click to collapse
I looked into doing this with Best Buy about a year ago and they told me the phone would have to remain activated on the upgraded line for 24 hours and then the swap could be made. Their policy may have changed since then though so you will definitely want to ask them first before proceeding.
As far as price matching goes, I got Best Buy to price match Amazon at $99. I simply told them Amazon's price, they looked up the price on Amazon's website, asked the supervisor for permission, and price matched it. I think part of my success was that the browser they used to look up the price (which is running on the same machine as the register) is basically a text only browser (very limited capabilities) so when they pulled up the webpage, it failed to display the Amazon "out of stock" graphic/notice. If they had seen that the phone was out of stock at Amazon, I'm pretty sure they would not have price matched. I say if the first Best Buy you visit declines to price match, go to a different one until you find one that will be more accommodating to you.
Try seeing if Sprint will match amazons price a friend got a gs3's price matched from Sam's club
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sharkboy0901 said:
Try seeing if Sprint will match amazons price a friend got a gs3's price matched from Sam's club
Sent from my PC36100 using xda app-developers app
Click to expand...
Click to collapse
This is really hit and miss, depending on the store's current numbers, goals, management, etc. I've known corporate stores and indirect stores to honor competitor pricing; however, I've also known some of each to laugh at the thought. Check with your local store if that is the route you want to take.
Let me go ahead and bust the myth about best buy and any other store that claims you have to keep it on the line for so many hours or days. This is false information and will not screw up your account, charge you extra, or anything else. Depending on the dealer and their contract with Sprint, they are given a list of sales either weekly or monthly. When you purchase a device at a discounted price by starting or renewing a two year contract, that dealer gets paid for the price of the phone (of course, they have to purchase it from their dealer like Brightpoint first, but it is almost always volume pricing and not retail price) plus they get paid for the contract, PLUS they receive monthly residuals from Sprint as long as that contract is still in effect. So in essence, part of that $69.99 per month you're paying goes back to the dealer where you bought it. Sprint will send a list of activations to the dealer for the devices that are no longer on the lines of which they were sold. This is why dealers want you to keep them on your line for x amount of time (a full day, a full week, a month, etc) so they can get paid for the contract without having to research where the device went after it was sold and submit an appeal.
There is no penalty for using an upgrade on a different line on the account. More often than not, you will need the account holder with you, unless you do it online and have the security information. You WILL want to write down the previous ESN/MEID, as the device will HAVE to be placed on the account on the line that was eligible to upgrade in order to get the discounted price. Once the transaction is finished, the device can be removed and the old device can be reactivated by doing an ESN swap. Best Buy CAN do this, but sometimes they just won't. Nevertheless, go to a Sprint store, call Customer Care, or use Sprint.com to do the service swap to put the old equipment back on. Once it is back on, the new device will be free to activate on any line using the same method, the service swap. If the device was activated on the old line already, it will need to be reprogrammed which is very simple to do and the rep/webpage will tell you how to do it. Done, and done. Enjoy your new device.
Go with Amazonwireless or Newegg
I did it with a Motorola Photon this January. I did the following:
1) Ordered phone on Amazon
2) To activate, don't do it on Amazon's site. Go to Sprint.com
3) Go through the options to activate on there.
Never once got charged extra for it.
I just did the same thing to get the Optimus G. Wife's line was eligible....ordered phone (this time from Newegg....Amazon severely backordered). Just activated it on Sprint.com tonight
Boy do I have to say that this is one GORGEOUS device!
I thought I would add my recent experience from 11/24.
Background:
My brother is notorious at losing his phones (or jumping in pools with one), so I was nice enough to give him my upgrade last year. He went to a sprint store and they were able to accomplish the upgrade of his phone without my line incurring the premium data charge.
Recent:
My Optimus S was getting old, and with the release of the Optimus G, I really wanted it. I was waffling on doing this exact same thing and was worried about getting the premium data charge on both my wife's line AND mine, even though we were using her upgrade for my phone.
To ensure I didn't have any problems, I got online and started a chat session with a sprint rep from India or something and asked him my slew of questions, effectively having him say, directly in the chat window, that we would only be charged the premium data charge on one line, not on both. I never mentioned anything about Best Buy, only about the process and premium data on both lines. So I copied the chat and emailed it to myself, and then got a nicely formatted email from the chat system detailing everything that was said.
I must say, that was key. I went in person to Best Buy and had them do the entire process: they enabled the new phone on my wife's account, switched the new phone to my account, then switched my wife's old phone back to my account.
A few days later, I checked my Sprint bill online, and what do you know? $10 premium data on both accounts. I called in and the woman I spoke with said "No, that's not allowed. You can't do that and there's no way I can give you a credit back." That's when I flashed the emailed chat I received stating that I wouldn't be charged on both accounts.
In the end, they had to go through some back-end management interface, taking 24 hrs to do the process somewhere, and finally was able to remove the upgrade fee from the account.
So, that's what I had to go through with this. My brother went directly to the Sprint store last year and had no problem doing this. I got confirmation via chat first and then had to call in to have them fix the problem.
If you'll notice, this is my first post. I just registered to be able to help you out a bit. Hopefully it'll save you some headaches and a bunch of $$.
Good luck!
Related
Hey guys. Basically my stepdad has an unused phone upgrade, but does not want to use it.
I would like to own the new HTC EVO 3D.
Can we extend his lines contract, get the phone and then put it on my line?
Also, I understand now that an additional $10 fee is on each smartphone for "data" now. When we signed up only my phone had this fee due to being a 4g phone, the other smartphone including his did not get charged because they signed up and got their phones the month before the change (my stepdad bought his phone online which is why he has an upgrade). Would my plan add a $10 fee to his line?
Any input appreciated. Thanks.
Nope, only the person using the phone has the $10 fee. But make sure sprint knows that you're switching phones and he will not have the Evo3d
Depending on what contract/plan he is on and if your also on that plan. If you are already on that plan and do not have a 'smart' phone, then it will only be the extra $10. However, with it being 'his' upgrade, you will have to have him upgrade 'his' phone and then activate his 'old' phone under you. If you are not on 'his' plan and you are going to add the line, then it will be $20 plus the $10 ($30) additional per month. But I'm pretty sure you can't use his upgrade for a different account. Great, now I'm confused....I think this is right, but a good rep in the store or him calling may be a better option. There are also some sprint guys on here that could answer it better.
kse91holydiver said:
Nope, only the person using the phone has the $10 fee. But make sure sprint knows that you're switching phones and he will not have the Evo3d
Click to expand...
Click to collapse
So this is in fact a tangible plan for myself to obtain an HTC evo?
Thanks
dpilcher said:
Depending on what contract/plan he is on and if your also on that plan. If you are already on that plan and do not have a 'smart' phone, then it will only be the extra $10. However, with it being 'his' upgrade, you will have to have him upgrade 'his' phone and then activate his 'old' phone under you. If you are not on 'his' plan and you are going to add the line, then it will be $20 plus the $10 ($30) additional per month. But I'm pretty sure you can't use his upgrade for a different account. Great, now I'm confused....I think this is right, but a good rep in the store or him calling may be a better option. There are also some sprint guys on here that could answer it better.
Click to expand...
Click to collapse
I'm not going to lie. This has me confused as well.
We are all on a family plan.
He has a smartphone, I have a smartphone and we both have our own lines. I pay $10 because I had the htc evo, he does not pay the additional $10 currently.
I want to lengthen his contract, get the phone and NOT activate it on his line, instead, take it home and call and have it activated on mine.
If you are doing this anywhere that offers "Instant Rebates" you can get away with this. Just don't activate the phone on his line at all, otherwise he will be stuck with the $10 fee when he re-activates his "smart phone". Either order it online or at a store, just be sure they do not activate it at the store. Once you are home go online and activate it on your line, or via Sprint chat.
Yeah I did it the last year with the evo4g, you will be fine as long as he activates it with his and makes like two calls and then you call sprint to change ESNs, when you change them tell him to make sure they're taking off that $10/month charge. I'm pretty sure he'll never have to pay it but I guess they might have him pay it for one month. I guess you could look at it as a tax for getting a Evo3d
With the instant rebate he shouldnt have to activate it on his line. If he does he is boned. Assuming he had any smartphone that is on the systematically enforced list. There is no override, the system will from then, on force the $10 fee on any applicable smart phone, blackberry, android, wm etc etc. doesn't matter that its not 4g.
Trust me plenty of people have got jacked on this. The only exception is if its a TEP/ warranty replacement. It sucks, but it is what it is now. Co-worker activated her old Sanyo flip for a 3 day camping trip, came home and activated her BB curve again...boned with the $10 fees now. Only way it will go away is if she uses a non smartphone from now on. Soon as she activates any smartphone, the fee is back.
Sent from my Infected EVO using XDA Premium App.
Action B said:
Hey guys. Basically my stepdad has an unused phone upgrade, but does not want to use it.
I would like to own the new HTC EVO 3D.
Can we extend his lines contract, get the phone and then put it on my line?
Also, I understand now that an additional $10 fee is on each smartphone for "data" now. When we signed up only my phone had this fee due to being a 4g phone, the other smartphone including his did not get charged because they signed up and got their phones the month before the change (my stepdad bought his phone online which is why he has an upgrade). Would my plan add a $10 fee to his line?
Any input appreciated. Thanks.
Click to expand...
Click to collapse
YES YOU CAN. Goto a best buy store... and say this
Ok. my dad is due for an upgrade on his contract. he doesnt want the phone though. can we please do a hardware swap after upgrading the contract.
i just did it yesterday to get my mom an evo while upgrading dads lol
leo72793 said:
YES YOU CAN. Goto a best buy store... and say this
Ok. my dad is due for an upgrade on his contract. he doesnt want the phone though. can we please do a hardware swap after upgrading the contract.
i just did it yesterday to get my mom an evo while upgrading dads lol
Click to expand...
Click to collapse
What kind of phone does your dad have? Is it a smartphone. I wonder if they begin implementing the $10 fee if you upgrade your line but keep the same smartphone.
once he upgrade to a new phone he will
Follow up:
You cannot upgrade a line and not activate the phone. I tried at multiple stores and if you purchase it online it activates when you first turn it on upon receiving it.
Anyhow, there is the basic answer if anyone knows a way around let me know
Ok heres what you do upgrade your dads phone to whatever phone you want then activate it like you would regularly do on his line then make like 2 calls then call sprint and ask them to switch each phone to the account you want it on.
Sent from my PC36100 using XDA App
sharkboy0901 said:
Ok heres what you do upgrade your dads phone to whatever phone you want then activate it like you would regularly do on his line then make like 2 calls then call sprint and ask them to switch each phone to the account you want it on.
Sent from my PC36100 using XDA App
Click to expand...
Click to collapse
Thanks for your input but I think you are missing a critical detail regarding this thread.
My dads phone is grandfathered into no $10 fee for his current smartphone, swapping to any other phone even for an instant will result in the $10 fee on his account for having a smartphone.
Your suggestion includes the idea of activating the upgrade phone on my dads account. I wanted to know if it was possible to upgrade and NOT activate so that he would not be charged $10 on his line AND I would get an upgrade phone. The end of this story is
TO MY KNOWLEDGE IT IS NOT POSSIBLE TO UPGRADE A LINE AND NOT ACTIVATE THE PHONE AT ALL ON THAT PARTICULAR LINE.
AND
THIS ONLY REALLY MATTERS IF THE LINE BEING UPGRADED IS GRANDFATHERED IN TO NOT PAYING $10 FOR A SMARTPHONE AND THAT PERSON CURRENTLY HAS A SMARTPHONE.
He will only get charged once unless the phone that gets swapped with his upgrade is a smartphone that gets charges the 10$ then he will get charged every month
Sent from my PC36100 using XDA App
sharkboy0901 said:
He will only get charged once unless the phone that gets swapped with his upgrade is a smartphone that gets charges the 10$ then he will get charged every month
Sent from my PC36100 using XDA App
Click to expand...
Click to collapse
That's what he's trying to do. Dad has a smartphone and this guy is trying to get the 3d for himself. Activating the 3d on dads line, even for a minute, will trigger the $10 smart phone fee for for dad. Since he said dad already has a smartphone currently.
Some brick and mortar stores will do this, like best buy or radio shack. I bought a phone as a gift using an upgrade and held it for over 2 weeks before activating. Just call in and have them activate it on your line. Should be fine. Even from sprint.com should be ok. Just call in and have them release the phone from that line first, account owner may need to make the call. Then have it activated on your line.
Key is to not power it up until they are activating it to your line. Since if it's tied to his line, it will try to auto activate. When it connects to the network the first time, it will try to activate on whatever line sprint originally programmed it to. That line is changed when you call them in to activate it, after having it released from his line first.
Sent from my PG86100 using xda premium
KB112 said:
That's what he's trying to do. Dad has a smartphone and this guy is trying to get the 3d for himself. Activating the 3d on dads line, even for a minute, will trigger the $10 smart phone fee for for dad. Since he said dad already has a smartphone currently.
Some brick and mortar stores will do this, like best buy or radio shack. I bought a phone as a gift using an upgrade and held it for over 2 weeks before activating. Just call in and have them activate it on your line. Should be fine. Even from sprint.com should be ok. Just call in and have them release the phone from that line first, account owner may need to make the call. Then have it activated on your line.
Key is to not power it up until they are activating it to your line. Since if it's tied to his line, it will try to auto activate. When it connects to the network the first time, it will try to activate on whatever line sprint originally programmed it to. That line is changed when you call them in to activate it, after having it released from his line first.
Sent from my PG86100 using xda premium
Click to expand...
Click to collapse
First, I would like to thank you for understanding my thread and posts and posting something that makes sense.
I'd like to mention that I have a 3d now and I just bought it on craigslist. This thread is really just informative at this point as I do not have a problem to solve any longer.
When I went to radio shack I tried to tell them it was "a gift for my dad". They told me that basically they could not give me the phone without activating. The guy there is older and not really very savvy so it could just be that or the policy has changed. How long ago did you do the gift thing?
FYI asurion is out of evo4g now replacing claims with the evo3d so basically $100 to upgrade to evo3d
knotcw said:
FYI asurion is out of evo4g now replacing claims with the evo3d so basically $100 to upgrade to evo3d
Click to expand...
Click to collapse
You certain about that?
Sent from my PC36100 using xda premium
Action B said:
First, I would like to thank you for understanding my thread and posts and posting something that makes sense.
I'd like to mention that I have a 3d now and I just bought it on craigslist. This thread is really just informative at this point as I do not have a problem to solve any longer.
When I went to radio shack I tried to tell them it was "a gift for my dad". They told me that basically they could not give me the phone without activating. The guy there is older and not really very savvy so it could just be that or the policy has changed. How long ago did you do the gift thing?
Click to expand...
Click to collapse
The last time I did this was last Christmas. But I just spoke to a Sprint rep least week about this. I activated an old flip phone for my son, as he trashed his phone (which is why he won't get a nice phone). The rep was telling me he had an upgrade (which I knew) and I could get myself the iPhone using his upgrade. Plus on Sprint users forum, lots of people bought iPhones and sold them with no issues. Just had to call in and release the phone from their account if anything.
Sent from my Warmed up Shooter.
I walked into my local Sprint store with $600 cash in my pocket anticipating to walk out with a brand new SGS2E4GT at full MSRP without any additional commitment on my contract. (Have you guys noticed the full non contract price for this device is not listed.)
After the sales rep got the device from the stock room, we were ready to set it up with my existing account. After he logs into my account he notifies me that Im not eligable to an upgrade until January. So with a smile, I informed him that Im aware that Im not eligable yet & thats why Im willing to pay the full price for the phone. Then he said, Sorry sir, but effective today, every sprint device is ONLY available at a carrier subsidized price to people willing to activate a new line or those qualified for an upgrade. Which means nobody can purchase a phone at full price & swap it to their current number. (This **** didn't make any sense to me at all.)But any ways long story short, after a few minutes of blah blah blah, I walked out of the store with a brand new GS2, and a 3rd line to my account which I will not use but will be billed monthly $20 plus $10 premium data. Then he had the nerve to remind me that If I swap the new phone to my primary line before 30 days, I will lose my mail in rebate.....
What the hell is hapenning to Sprint????
That sucks. I had no problem getting mine.
Sent from my SPH-D710 using XDA Premium App
Sounds like you went to an indirect retailer and not a Sprint-owned corporate store because that's not true at all.
dizidi said:
I walked into my local Sprint store with $600 cash in my pocket anticipating to walk out with a brand new SGS2E4GT at full MSRP without any additional commitment on my contract. (Have you guys noticed the full non contract price for this device is not listed.)
After the sales rep got the device from the stock room, we were ready to set it up with my existing account. After he logs into my account he notifies me that Im not eligable to an upgrade until January. So with a smile, I informed him that Im aware that Im not eligable yet & thats why Im willing to pay the full price for the phone. Then he said, Sorry sir, but effective today, every sprint device is ONLY available at a carrier subsidized price to people willing to activate a new line or those qualified for an upgrade. Which means nobody can purchase a phone at full price & swap it to their current number. (This **** didn't make any sense to me at all.)But any ways long story short, after a few minutes of blah blah blah, I walked out of the store with a brand new GS2, and a 3rd line to my account which I will not use but will be billed monthly $20 plus $10 premium data. Then he had the nerve to remind me that If I swap the new phone to my primary line before 30 days, I will lose my mail in rebate.....
What the hell is hapenning to Sprint????
Click to expand...
Click to collapse
You need to take it back and go to a Sprint corporate store
dizidi said:
I walked into my local Sprint store with $600 cash in my pocket anticipating to walk out with a brand new SGS2E4GT at full MSRP without any additional commitment on my contract. (Have you guys noticed the full non contract price for this device is not listed.)
After the sales rep got the device from the stock room, we were ready to set it up with my existing account. After he logs into my account he notifies me that Im not eligable to an upgrade until January. So with a smile, I informed him that Im aware that Im not eligable yet & thats why Im willing to pay the full price for the phone. Then he said, Sorry sir, but effective today, every sprint device is ONLY available at a carrier subsidized price to people willing to activate a new line or those qualified for an upgrade. Which means nobody can purchase a phone at full price & swap it to their current number. (This **** didn't make any sense to me at all.)But any ways long story short, after a few minutes of blah blah blah, I walked out of the store with a brand new GS2, and a 3rd line to my account which I will not use but will be billed monthly $20 plus $10 premium data. Then he had the nerve to remind me that If I swap the new phone to my primary line before 30 days, I will lose my mail in rebate.....
What the hell is hapenning to Sprint????
Click to expand...
Click to collapse
While I'm aware of their new "no device without a 2 year contract" policy I didn't think it was impossible to replace a phone without a new contract. Frankly it sounds like you got fncked. I would call Sprint and escalate this up to someone that gives a fnck because frankly this is a gigantic load of bull****.
...there is no way in hell that you can't even replace a device on an existing line/contract. If that is true, well, there is NO REASON AT ALL TO STAY WITH SPRINT. (VERY SLOW) UNLIMITED DATA IS NO REASON TO STAY WITH A COMPANY THAT WONT EVEN LET YOU REPLACE A PHONE WITHOUT A NEW CONTRACT.
Even given their new restrictive policies I highly doubt that what you were subject to was actual official Sprint policy--I don't give a **** what they say, they are likely idiots who interpreted the new policy wrong (either for their own benefit or merely out of their own extreme ignorance).
Escalate this as appropriate. This is bull****...and if you find that this is actual official policy please demand the section of the contract that specifies this and LET US KNOW. We will spread the word and take heed which will result in Sprint losing US and EVERYBODY WE HAVE ALWAYS RECOMMENDED GO TO SPRINT. EVERYBODY. Do you hear that Sprint?
...if (and when) you (most likely) find this to be complete bull**** on your Sprint reps part (and I would be sure to post the store number and location here and many other places, store manager name included) I would also demand a form of compensation for having been lied to and tricked into a contract. Nothing extravagant, but, something you find equivalent in value to your time and expense required to deal with this crap.
Yeah, I had no issues getting mine today either and technically my 22 month upgrade was not until april.
Thanks for the input guys, I really felt like I was suckered into signing an extra line which I dont need in order to get the device I really want, even though I was willing to pay full price for it. I will call corporate tomorrow and bring it to their attention. Thank You.
Good luck, hope you get it solved. Definitely sounds like bs to me.
dizidi said:
Thanks for the input guys, I really felt like I was suckered into signing an extra line which I dont need in order to get the device I really want, even though I was willing to pay full price for it. I will call corporate tomorrow and bring it to their attention. Thank You.
Click to expand...
Click to collapse
Go through amazon wireless hit with "no contract phone only" pay then slap that guy for bomboozlein you into a 2 year contract
Question towards this: I get my upgrade the 22nd, what price am I paying?
Sent from my Epic[Fail]4G ;P
dizidi said:
Thanks for the input guys, I really felt like I was suckered into signing an extra line which I dont need in order to get the device I really want, even though I was willing to pay full price for it. I will call corporate tomorrow and bring it to their attention. Thank You.
Click to expand...
Click to collapse
Make sure you return the device by Sunday so you don't get charged an activation fee. Given the situation you described, you can probably get any charges reversed by care anyway... but to be on the safe side, return it within 3 days to avoid the fee for sure.
That's BS, u got the short end of the stick. So much to talk about here. First of all Sprint is known to make an exception that close out of a 2 year agreement and provide you with full subsidization. At the very least they will provide you with partial subsidization. The reason why they probably don't sell them at full price is because it probably doesn't ever happen because it makes zero sense even with the recent early termination hike to $350 dollars. If you want it right now, process the order overnight on the line in question with overnight delivery from a retailer like wirefly.com and return and close out the new line u purchased. I'm pretty sure they'll give you options to buy without a new line at wirefly. That would be really bad for business if they didn't. I think the return policy is 14 days now and you may suffer a restocking fee for it all. Good luck.
The phone is $499.99 retail on Sprint.com, so you definitely got suckered into a new activation and a nice commission/spiff for the sales person who got to you.
Wow, i remember those days as a cell phone salesguy and the stuff we used to pull, like these (and much worse).
This phone doesn't have a mail in rebate. And remember you can call customer care tell them that they are not allowing you to buy the phone. At least I didn't get a rebate.
Sent from my SPH-D710 using Tapatalk
LordLugard said:
The phone is $499.99 retail on Sprint.com, so you definitely got suckered into a new activation and a nice commission/spiff for the sales person who got to you.
Wow, i remember those days as a cell phone salesguy and the stuff we used to pull, like these (and much worse).
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I was just going to say this. If u go on sprint.com u can buy the phone without an upgrade for $499.99 so that just shows that place screwed u. Hope u get this straightened out cuz thats bull**** man.
Yeah use the 14 day satisfaction guarantee to tell that store a big **** you.
Just pay the ETF on your old line. Depending how long you had it the most it can be is $200 but since you said your upgrade was in January, it should be a lot less then that even be less then that. In the end you will save more money then buying the phone outright as long as you do not care about getting a new number.....
Then you go go thank the guy in the Sprint store for saving you a ****load of money!
And I thought there were no mail in rebates? Did you actually get a mail in rebate with the phone?
I bought mine for 499 without a problem.
Sent from my SPH-D710 using xda premium
What a fool. They feed you a spoon of bull **** and you ate it. All over a phone which in a few weeks could be brought on ebay for $350 and some change.
Yeah...I would call and cancel the line...pay the eft and call it even
dizidi said:
I walked into my local Sprint store with $600 cash in my pocket anticipating to walk out with a brand new SGS2E4GT at full MSRP without any additional commitment on my contract. (Have you guys noticed the full non contract price for this device is not listed.)
After the sales rep got the device from the stock room, we were ready to set it up with my existing account. After he logs into my account he notifies me that Im not eligable to an upgrade until January. So with a smile, I informed him that Im aware that Im not eligable yet & thats why Im willing to pay the full price for the phone. Then he said, Sorry sir, but effective today, every sprint device is ONLY available at a carrier subsidized price to people willing to activate a new line or those qualified for an upgrade. Which means nobody can purchase a phone at full price & swap it to their current number. (This **** didn't make any sense to me at all.)But any ways long story short, after a few minutes of blah blah blah, I walked out of the store with a brand new GS2, and a 3rd line to my account which I will not use but will be billed monthly $20 plus $10 premium data. Then he had the nerve to remind me that If I swap the new phone to my primary line before 30 days, I will lose my mail in rebate.....
What the hell is hapenning to Sprint????
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Sent from my SPH-D710 using XDA App
Thought I might ask here, am I the only person not able to order this phone? After two days, and hours on the phone, whenever I place my pre-order, I get a confirmation email...and then seconds later, I get a cancellation email. You can't pre-order this over the phone or in stores...is there some special number I don't know about, to call and get this issue resolved? I've literally had an AT&T service rep tell me that they will just continue to cancel my order, and I'm out of luck.
I've thought about trying with bestbuy, but I have unlimited data, and Bestbuy (online) doesn't give an option to upgrade to the unlimited LTE add on.
SchusterIX said:
Thought I might ask here, am I the only person not able to order this phone? After two days, and hours on the phone, whenever I place my pre-order, I get a confirmation email...and then seconds later, I get a cancellation email. You can't pre-order this over the phone or in stores...is there some special number I don't know about, to call and get this issue resolved? I've literally had an AT&T service rep tell me that they will just continue to cancel my order, and I'm out of luck.
I've thought about trying with bestbuy, but I have unlimited data, and Bestbuy (online) doesn't give an option to upgrade to the unlimited LTE add on.
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I had the same problem Oct 25, as I was ordering 2 Notes, one full price and one for my wife with 2 year renewal. I also spent an hour on the phone, ATT couldn't figure it out. I finally thouhgt I would order one at a time. First I ordered the full price Note and received a confirmation email, then I ordered my wife's with discount for the 2 year contracrt, again confirmation. This time, it worked, so both ordered and confirmed for 11/6 ship date. Now if you were ordering only one, no idea, but finally worked for me by ordering only one at a time.
nascar24usa said:
I had the same problem Oct 25, as I was ordering 2 Notes, one full price one for my wife with 2 year renewal. I also spent an hour on the phone, ATT couldn't figure it out. I finally thouhgt I would order one at a time. First I ordered the full price Note and received a confirmation email, then I ordered my wife's with discount for the 2 year contracrt, again confirmation. This time, it worked, so both ordered and confirmed for 11/6 ship date. Now if you were ordering only one, no idea, but finally worked for me by ordring only one at a time.
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Click to collapse
Yeah, I'm only ordering one. And I'm not going to risk being charged 700 dollars, when I'm trying to upgrade at the discount price. I see a few other people have had the same problem, but there aren't any solutions posted. Unfortunately, ATT just says to wait and buy it in a store, which isn't an option for me. Long story short, it's a gift and the person buying it is half a country away. And it's bs that I'd have to wait even longer, due to their crappy system haha.
SchusterIX said:
Yeah, I'm only ordering one. And I'm not going to risk being charged 700 dollars, when I'm trying to upgrade at the discount price. I see a few other people have had the same problem, but there aren't any solutions posted. Unfortunately, ATT just says to wait and buy it in a store, which isn't an option for me. Long story short, it's a gift and the person buying it is half a country away. And it's bs that I'd have to wait even longer, due to their crappy system haha.
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Click to collapse
Really makes no sense and I agree with you. Why did I have to split my order to get both, ATT didn't even know.
Good luck.
Having a lot of problems getting the phone as well. Tried to pre-order it online only to have it either give me an error, or give me a *$399* price instead of $299. On-the-phone reps had no clue, told me I could go to a store to preorder it. Store had no clue, said there's nothing in their system about it. "We won't sell out, just come in on the 9th and get it here." URGH. Such a giant waste of time.
Reps told me to come in as well. I asked if they thought there would be a line guy said usually not for samsung. I asked what time they opened he said 9 I said ill be here at 8.
Sent from my SAMSUNG-SGH-I747 using Xparent Blue Tapatalk 2
SchusterIX said:
I've thought about trying with bestbuy, but I have unlimited data, and Bestbuy (online) doesn't give an option to upgrade to the unlimited LTE add on.
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Click to collapse
Stop believing dumb **** you hear on the internet. I work for BBY and there is almost nothing we can't do when compared to carrier stores. Unlimited data? Effing easy. Blows me away that people would still believe that BS
imitenotbecrazy said:
Stop believing dumb **** you hear on the internet. I work for BBY and there is almost nothing we can't do when compared to carrier stores. Unlimited data? Effing easy. Blows me away that people would still believe that BS
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ok. i going to upgrade to Note2 on line2 (my dad line) and use Note2 on my line 1. if i call ATT to cancel data on line 2, will best buy charge me penalty? or are you able to NOT add data on line 2? since i'm going to use Note2 on my line 1.
netnerd said:
ok. i going to upgrade to Note2 on line2 (my dad line) and use Note2 on my line 1. if i call ATT to cancel data on line 2, will best buy charge me penalty? or are you able to NOT add data on line 2? since i'm going to use Note2 on my line 1.
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You'd be doing whats called an alternate upgrade. Basically upgrading your dads line to the note 2 then putting his original phone back on his line and putting the equipment on your line (note 2) if his old phone did not need data before it won't add data. I do these at least once a day with no complications. It's incredibly easy and done more often than regular upgrades are. And you shouldn't have to call and cancel anything. Just have the associate doing the upgrade make sure and show you that your dads original equipment has been returned to his line.
I wish the employees at my lo Al vest buy could figure out how to do an alternate upgrade. I tried to do one last month on my wife's line and none of them could figure it out. I just took the phone to an att store after I left best buy to get it taken care of.
Sent from my SGH-I777 using xda app-developers app
Featherbeard said:
Having a lot of problems getting the phone as well. Tried to pre-order it online only to have it either give me an error, or give me a *$399* price instead of $299. On-the-phone reps had no clue, told me I could go to a store to preorder it. Store had no clue, said there's nothing in their system about it. "We won't sell out, just come in on the 9th and get it here." URGH. Such a giant waste of time.
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You might have an incompatible rate plan code. Apparently I had an old rate plan with an old code that the instant savings discount didn't recognize. I got all of this info from someone on AT&T live chat. They told me to call Premier and tell them to update the code and that they'll know what I'm talking about. 5 minutes later I was able to get the $100 discount and my preorder was in.
imitenotbecrazy said:
Stop believing dumb **** you hear on the internet. I work for BBY and there is almost nothing we can't do when compared to carrier stores. Unlimited data? Effing easy. Blows me away that people would still believe that BS
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Click to collapse
Dumb s? Really now...look at your own GD website. It doesn't give the option to upgrade to unlimited LTE, it just gives the option to not CHANGE anything. It does not clarify if that will upgrade to the unlimited LTE add on.
Look at your own site before *****ing. No wonder no one takes Best Buy seriously lol...
As for everyone else, I got a higher tier customer service, and they can't figure it out. It's basically FUBAR'd. In more detail, they said that the order isn't even making it through. That they, for some reason, don't believe I'm me. So I'll have to take care of it through a bit more complicated way.
Good luck for anyone else trying to order from ATT. I went on their forums, and I'm not the only one dealing with this hassle lol.
SchusterIX said:
Dumb s? Really now...look at your own GD website. It doesn't give the option to upgrade to unlimited LTE, it just gives the option to not CHANGE anything. It does not clarify if that will upgrade to the unlimited LTE add on.
Look at your own site before *****ing. No wonder no one takes Best Buy seriously lol...
As for everyone else, I got a higher tier customer service, and they can't figure it out. It's basically FUBAR'd. In more detail, they said that the order isn't even making it through. That they, for some reason, don't believe I'm me. So I'll have to take care of it through a bit more complicated way.
Good luck for anyone else trying to order from ATT. I went on their forums, and I'm not the only one dealing with this hassle lol.
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You're *****ing about our website not keeping your ****?? So a system that is based off of someone else's system (ATT in this case) didn't work correctly? Get off your lazy ass and go to a store. That way you can get it done correctly without having to deal with any operator error
Sent from my SAMSUNG-SGH-I717 using Tapatalk 2
Comon now guys, let's keep it civil on on-topic.
My preorder on att's site was cancelled and now it instantly cancels when I try to reorder.:crying:
barry99705 said:
My preorder on att's site was cancelled and now it instantly cancels when I try to reorder.:crying:
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Click to collapse
This pre-order has just been a nightmare. I couldn't even get to ordering it as the site just gave me an error. Customer service told me to do it at a store, store told me they don't even have it in their system to pre-order it. What's the point of a pre-order that doesn't work?
Featherbeard said:
This pre-order has just been a nightmare. I couldn't even get to ordering it as the site just gave me an error. Customer service told me to do it at a store, store told me they don't even have it in their system to pre-order it. What's the point of a pre-order that doesn't work?
Click to expand...
Click to collapse
Heh, just got off the phone with support. We tried two different credit cards, both are empty not used very often, and it denied both then locked the account. She said I'd have to go to a store to show two forms of id to unlock the account. Yea, their system is ****ed up.
Preordering is a major waste of time. Yet another advantage of not being a iPhone user is not having to order early just to try and get it delivered day 1.
I can see certain situations where you might want to buy online and have it delivered to someone half a country away as a gift, but on the whole there is no incentive to do it.
The phones will be in stock unless their delivery didn't arrive on time. As great a phone as the Notes are, they are still in a fairly niche market. Not many people like the idea of this massive phone. People still freak out when they see me pull my phone out. My buddies will give me even more crap with the bigger screen when I get mine in a few days.
Best Buy handles everything very quickly. If you have a standalone Best Buy Mobile location near you, go there. My experience has always been better there, but that's just my experience. Less lines, less crowded.
Sent from the White Monolith
DeRock13 said:
Preordering is a major waste of time. Yet another advantage of not being a iPhone user is not having to order early just to try and get it delivered day 1.
I can see certain situations where you might want to buy online and have it delivered to someone half a country away as a gift, but on the whole there is no incentive to do it.
The phones will be in stock unless their delivery didn't arrive on time. As great a phone as the Notes are, they are still in a fairly niche market. Not many people like the idea of this massive phone. People still freak out when they see me pull my phone out. My buddies will give me even more crap with the bigger screen when I get mine in a few days.
Best Buy handles everything very quickly. If you have a standalone Best Buy Mobile location near you, go there. My experience has always been better there, but that's just my experience. Less lines, less crowded.
Sent from the White Monolith
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That reminds me. I need to call geek squad again. They've been double charging my card for my protection plan every other month or so. I think this will be call number 9 to get them to fix it, again... :silly: Started when my OG Droid's touch screen died, and verizon wouldn't do anything to help me out, so I ditched them and went back to at&t. Got the Dell Streak because the Atrix wasn't out yet. 29 days later the Atrix dropped, so I swapped over to that. They "canceled" the protection plan and started it up on the new phone, but the Streak plan is haunting my account. It just won't go away. The geeks at BB can't do anything, I always have to call their customer support.
barry99705 said:
My preorder on att's site was cancelled and now it instantly cancels when I try to reorder.:crying:
Click to expand...
Click to collapse
Same here and when I call to find out what is going on, I get read from some script because they have no idea why. I guess I'll just go on launch day and hopefully pick one up
Sent from my Galaxy Nexus using Tapatalk 2
Just Looking for input pros and cons to the following idea please.
I Pre-ordered my Gn2 through Bestbuy right when they opened on the morning of the 25th, I literally walked in the door as they opened and asked about the availability. The first person in the mobile section had no clue, the 2nd actually did a search. At first she couldn't find it but then after hitting refresh a few times she had it pop up in the system. Then she placed the pre-order right away, So I know I was literally the first person not only at that store but in my general area for the phone. So anyways to the point, I had this on pre-order and in the meantime of waiting I came up on some cash so I just went to my local Sprint store and Purchased one with my upgrade. NOW the Gn2 is available at Bestbuy and reserved under my name yet I am still under the 14day grace period with Sprint. So I could return it to Sprint with no harm no foul(no restocking fee and upgrade stays intact) and get $300 cash in hand. While picking up the Same Gn2(same color) at Bestbuy and drop it on my Bestbuy card(which it is pre-ordered on).
Now what are the Pro's and Cons to doing this for anyone who has purchased mobile devices and activated through their carrier at Bestbuy.
The MAIN pro I can think of is the insurance plan at Bestbuy not only covers more but when using the insurance you get a BRAND NEW phone off the shelf at BestBuy where as with Sprint you get a Refurbished or returned whiped phone.
Now I spoke with BestBuy and tried to cover most of my bases and found that If I choose to which I would after I activate the device I can go to Any ol' Sprint store after that for any reason(as if I purchased from them in the first place).
The only Con I can think of is I run the risk of getting a phone that could have an issue like with the S-Pen or something when the one I currently have is Flawless. And with that if I need to return it I might have to wait due to limited availability considering they just launched it today and will probably be limited for the next week(s). Granted I would obviously deactivate the current one in store at BB then activate the new and try and sit in the store for a decent amount of time and run through trial and error to attempt to uncover any issues in the meantime before I head back to Sprint to actually physically return the item.
I am planning on heading in today so any input as for Pros and Cons would be GREATLY appreciated.
Thanks
anytime you exchange your product you risk getting a bad one in return, but you could also just return it again. some of the funky spens just need to be adjusted. i posted on the GN 10.1 forums on how to do it.
the only real con you have is waiting in line to return the phone and pick up the others. worst case in my area it would take a few hours to do. you could always call and issue an rma, they'll give you 30 days to return it after you receive the return kit (at least they've done it for me in the past) and it doesn't affect your upgrade status.
$35 restocking fee at sprint
Sent from my SPH-L900 using xda app-developers app
I'd go with the option that saves you money and time.
bmoreboy02 said:
$35 restocking fee at sprint
Sent from my SPH-L900 using xda app-developers app
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Click to collapse
Restocking Fee is only for an exchange not a return. If you are returning the device and want out of it, you get 100% back via the way you payed (credit card, debit, cash) and your upgrade remains intact(if you used one which i did). When you are taking it back because you don't like the device and want to swap it for another device say a gs3 then you pay a restocking fee. Which is pretty stupid they are saying if you want to return it and take your business else where you get a 100% refund w/ no penalty attached. However if you'd like to keep your business with them and grab a different device keeping the purchase in house they will charge you $35 restocking fee..
I double, triple checked the above information in store and with customer service because I was thinking of pulling the above mentioned scenario in OP. I mean hell if I can come out on top with the cash back in hand then pay before 6months with no interest or penalty for early pay off.
You would probably have to wait 30 days for sprint to put your upgrade stays back into the system so Best Buy could sell it to you at the upgrade price.
Just to let you know, take your receipt and phone into Best Buy. You don't have to purchase it from Best Buy to get the insurance!
Fyi, I used to work there =).
Sent from my SPH-L900 using xda app-developers app
Blankrubber said:
Just to let you know, take your receipt and phone into Best Buy. You don't have to purchase it from Best Buy to get the insurance!
Fyi, I used to work there =).
Sent from my SPH-L900 using xda app-developers app
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yes, do this. otherwise they'll need to call sprint to PM and you know how long that wait can be. your receipt will be proof of the lower price.
IMO it seems like you've already made a good decision. Your phone is paid for... Your done, no payments, interest, nothing hanging over your head. I'd consider all the time you will spend getting back to where you are now. As they say, time is money! Good luck.
Ok, I'm trying to weigh my options here. I have unlimited data and have no plan on ending that until they force me to. I have looked around and have found that a new HTC One still tends to go for around $500-550.
However, Verizon's ETF is $350, and now that the One can be had on contract for $50, it seems to me I could have the phone and only be out $400.
I actually ran this plan by a Best Buy employee as well to see if they could warn me of any pitfalls, and the guy said there would be no problem. But, I seem to find you guys know more than the guys at Best Buy or Verizon! So, here's what I had in mind...:
- Start a NEW LINE of service, not at all linked to my existing account, get whatever cheapest plan they have, and get the One for $50
- Wait out the 14 days "worry free" period, so that I am past the point where they would just want me to return the phone
- Cancel the service, pay the $350 ETF (plus a possible pro-rate for the half-month of service?)
- Profit!
Are there any catches? Any pitfalls? ANY way that I can screw myself over by doing this? Also, at what point can I switch the SIM card from my current phone over to the new phone? Right away or do I have to wait til I cancel the service? Do I need to do anything on the Verizon website as well? I have bought a phone outright for my wife and just switched the SIM and it worked fine.
bast525 said:
Ok, I'm trying to weigh my options here. I have unlimited data and have no plan on ending that until they force me to. I have looked around and have found that a new HTC One still tends to go for around $500-550.
However, Verizon's ETF is $350, and now that the One can be had on contract for $50, it seems to me I could have the phone and only be out $400.
I actually ran this plan by a Best Buy employee as well to see if they could warn me of any pitfalls, and the guy said there would be no problem. But, I seem to find you guys know more than the guys at Best Buy or Verizon! So, here's what I had in mind...:
- Start a NEW LINE of service, not at all linked to my existing account, get whatever cheapest plan they have, and get the One for $50
- Wait out the 14 days "worry free" period, so that I am past the point where they would just want me to return the phone
- Cancel the service, pay the $350 ETF (plus a possible pro-rate for the half-month of service?)
- Profit!
Are there any catches? Any pitfalls? ANY way that I can screw myself over by doing this? Also, at what point can I switch the SIM card from my current phone over to the new phone? Right away or do I have to wait til I cancel the service? Do I need to do anything on the Verizon website as well? I have bought a phone outright for my wife and just switched the SIM and it worked fine.
Click to expand...
Click to collapse
Other than losing tons of money I don't see an issue. Why not just pay the monthly payments and keep unlimited though?
Sent from my HTC6500LVW using xda app-developers app
bast525 said:
Ok, I'm trying to weigh my options here. I have unlimited data and have no plan on ending that until they force me to. I have looked around and have found that a new HTC One still tends to go for around $500-550.
However, Verizon's ETF is $350, and now that the One can be had on contract for $50, it seems to me I could have the phone and only be out $400.
I actually ran this plan by a Best Buy employee as well to see if they could warn me of any pitfalls, and the guy said there would be no problem. But, I seem to find you guys know more than the guys at Best Buy or Verizon! So, here's what I had in mind...:
- Start a NEW LINE of service, not at all linked to my existing account, get whatever cheapest plan they have, and get the One for $50
- Wait out the 14 days "worry free" period, so that I am past the point where they would just want me to return the phone
- Cancel the service, pay the $350 ETF (plus a possible pro-rate for the half-month of service?)
- Profit!
Are there any catches? Any pitfalls? ANY way that I can screw myself over by doing this? Also, at what point can I switch the SIM card from my current phone over to the new phone? Right away or do I have to wait til I cancel the service? Do I need to do anything on the Verizon website as well? I have bought a phone outright for my wife and just switched the SIM and it worked fine.
Click to expand...
Click to collapse
They will charge full price if phone if you don't return the phone. I use to work for Verizon in Columbia TN. This was the norm for that issue.
Sent from my HTCONE using xda app-developers app
cstrife999 said:
Other than losing tons of money I don't see an issue. Why not just pay the monthly payments and keep unlimited though?
Sent from my HTC6500LVW using xda app-developers app
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Click to collapse
Not sure I understand? Where am I losing tons of money?
wcr84 said:
They will charge full price if phone if you don't return the phone. I use to work for Verizon in Columbia TN. This was the norm for that issue.
Sent from my HTCONE using xda app-developers app
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Click to collapse
Ok so as far as you know, what is the cut off where they can no longer ask me to return the phone, but will not charge me the full retail price of the phone either? After conversing with the Best Buy guy, he said this cut off is 14 days, after which they will not allow me to return the phone, and would only charge me the ETF, not the full price of the phone. Is he full of it?
wcr84 said:
They will charge full price if phone if you don't return the phone. I use to work for Verizon in Columbia TN. This was the norm for that issue.
Sent from my HTCONE using xda app-developers app
Click to expand...
Click to collapse
That's only if he does not pay the etf , if he pays the $350 they can't then charge for the phone .
Sent from my HTC6500LVW using Tapatalk 2
NOT TRUE. I just opened up a new account to get the phone for $149. It was my only choice since I have a concession account and Verizon would not sell me the phone unless they could attach it to a consumer account and I wasn't about to pay $699 at Best Buy. I cancelled the next day over the phone. The rep told me I was within my window to return the phone. I told him that I wanted to keep it and he said that was absolutely fine. Got my final bill about 2 weeks later and was charged $350 ETF, 1 day service $3.50, and $11.48 in taxes. They tried to charge me tax on the Activation fee which they eventually reversed since the account was cancelled within the first 3 days. In the end I paid a total of $565. The cheapest retail is at a VZW corporate store at $599. I was satisified.
Sent from my HTCONE using xda app-developers app[/QUOTE]
skorpyo31 said:
NOT TRUE. I just opened up a new account to get the phone for $149. It was my only choice since I have a concession account and Verizon would not sell me the phone unless they could attach it to a consumer account and I wasn't about to pay $699 at Best Buy. I cancelled the next day over the phone. The rep told me I was within my window to return the phone. I told him that I wanted to keep it and he said that was absolutely fine. Got my final bill about 2 weeks later and was charged $350 ETF, 1 day service $3.50, and $11.48 in taxes. They tried to charge me tax on the Activation fee which they eventually reversed since the account was cancelled within the first 3 days. In the end I paid a total of $565. The cheapest retail is at a VZW corporate store at $599. I was satisified.
Sent from my HTCONE using xda app-developers app
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Click to collapse
great info here, thank you. This is right in line with what I was expecting. Based on your experience, and the fact that the phone is now $50 on contract, I would say $465 is probably a good ballpark figure for what I should expect my total out of pocket cost to be for the phone.
wcr84 said:
They will charge full price if phone if you don't return the phone. I use to work for Verizon in Columbia TN. This was the norm for that issue.
Sent from my HTCONE using xda app-developers app
Click to expand...
Click to collapse
If that is what they told you, that is complete bull****. That's a bs line that INDIRECT stores tell their customers. I know this because I was a store manager for one. The indirect retailers get paid when you buy a phone. When that phone/line is canceled a DAY before 6 months in term, they get their money taken back from them. Any new line or upgrade needs to be active for a complete 6 months before they are free and clear of returns and chargebacks. You tell them to shove it and call their bluff...Corporate Verizon should have NO problem doing this, I've seen it done. Hell....I've done it, but do it at your own risk because I don't work for corporate and never have, so idk what kind of guidelines they have about these types of things...
EDIT*** I thought you said the store TOLD you that, I misread. You WORKED for Verizon? Was it corporate or indirect? I've done this before, and have helped friends do it as well and there were no issues....
bast525 said:
great info here, thank you. This is right in line with what I was expecting. Based on your experience, and the fact that the phone is now $50 on contract, I would say $465 is probably a good ballpark figure for what I should expect my total out of pocket cost to be for the phone.
Click to expand...
Click to collapse
Sounds right. I picked mine up from the same store that refused to sell the phone to me. I placed the order online and chose in store pickup. Phone was ready within an hour..
skorpyo31 said:
Sounds right. I picked mine up from the same store that refused to sell the phone to me. I placed the order online and chose in store pickup. Phone was ready within an hour..
Click to expand...
Click to collapse
Pay full retail or do the 12 monthly payments split on your bill.
zetsumeikuro said:
Pay full retail or do the 12 monthly payments split on your bill.
Click to expand...
Click to collapse
Orrr.... Pay less. By doing it his way?
Sent from my HTC6500LVW using Tapatalk 2
Ok, to play devil's advocate here.
1. Don't do it at an indirect. Best buy may be ok because they're large, and probably wouldn't notice/care enough to come after you with a chargeback. At my indirect you sign a separate contract saying if you cancel within 6 months, we will bill you full retail on the phone or you must return it to us.
2. If you cancel within the first 14 days, YES, corporate can bill your account full retail on the phone. Most carriers have a "gaming" department that handles cases like these.
(Source: I used to work in a gaming dept. Charged a guy full retail on 10 blackberry bolds )
3. You'll have the cost at the POS, a $35 activation fee, half a month of service, and the ETF. Just be aware of all of these.
4. When you call in to cancel DO NOT say it was lost/stolen. Don't want your ESN getting flagged